A Project Report On “CUSTOMER PERCEPTIONS TOWARDS SERVICE QUALITY OF INTERNET BANKING” Submitted in partial fulfillment for the Award

of the degree of Bachelor Of Business Administration (BANKING AND INSHURANCE) Submitted by SONALI CHAUDHARY 04119301810 Project Guide
Mr. MUKESH GUPTA (Assistant Professor)

Project Coordinator
Mr. MUKESH GUPTA (Assistant Professor)

2010-2013 KASTURI RAM COLLEGE OF HIGHER EDUCATION (Affiliated to Guru Gobind Singh Indraprastha University) Narela, Delhi-110040

Delhi-110040 . MUKESH GUPTA (Assistant Professor) 2010-2013 KASTURI RAM COLLEGE OF HIGHER EDUCATION (Affiliated to Guru Gobind Singh Indraprastha University) Narela.A Project Report On “CUSTOMER PERCEPTIONS TOWARDS SERVICE QUALITY OF INTERNET BANKING” Submitted in partial fulfillment for the Award of the degree of Bachelor Of Business Administration (BANKING AND INSHURANCE) Submitted by SONALI CHAUDHARY 04119301810 Project Guide Mr. MUKESH GUPTA (Assistant Professor) Project Coordinator Mr.

MUKESH GUPTA (Assistant Professor) 2010-2013 KASTURI RAM COLLEGE OF HIGHER EDUCATION (Affiliated to Guru Gobind Singh Indraprastha University) Narela. Delhi-110040 . MUKESH GUPTA (Assistant Professor) Project Coordinator Mr.A Project Report On “CUSTOMER PERCEPTIONS TOWARDS SERVICE QUALITY OF INTERNET BANKING” Submitted in partial fulfillment for the Award of the degree of Bachelor Of Business Administration (BANKING AND INSHURANCE) Submitted by SONALI CHAUDHARY 04119301810 Project Guide Mr.

A Project Report On “CUSTOMER PERCEPTIONS TOWARDS SERVICE QUALITY OF INTERNET BANKING” Submitted in partial fulfillment for the Award of the degree of Bachelor Of Business Administration (BANKING AND INSHURANCE) Submitted by SONALI CHAUDHARY 04119301810 Project Guide Mr. Delhi-110040 . MUKESH GUPTA (Assistant Professor) Project Coordinator Mr. MUKESH GUPTA (Assistant Professor) 2010-2013 KASTURI RAM COLLEGE OF HIGHER EDUCATION (Affiliated to Guru Gobind Singh Indraprastha University) Narela.

MUKESH GUPTA (Assistant Professor) 2010-2013 KASTURI RAM COLLEGE OF HIGHER EDUCATION (Affiliated to Guru Gobind Singh Indraprastha University) Narela. Delhi-110040 . MUKESH GUPTA (Assistant Professor) Project Coordinator Mr.A Project Report On “CUSTOMER PERCEPTIONS TOWARDS SERVICE QUALITY OF INTERNET BANKING” Submitted in partial fulfillment for the Award of the degree of Bachelor Of Business Administration (BANKING AND INSHURANCE) Submitted by SONALI CHAUDHARY 04119301810 Project Guide Mr.

Delhi-110040 .A Project Report On “CUSTOMER PERCEPTIONS TOWARDS SERVICE QUALITY OF INTERNET BANKING” Submitted in partial fulfillment for the Award of the degree of Bachelor Of Business Administration (BANKING AND INSHURANCE) Submitted by SONALI CHAUDHARY 04119301810 Project Guide Mr. MUKESH GUPTA (Assistant Professor) 2010-2013 KASTURI RAM COLLEGE OF HIGHER EDUCATION (Affiliated to Guru Gobind Singh Indraprastha University) Narela. MUKESH GUPTA (Assistant Professor) Project Coordinator Mr.

MUKESH GUPTA (Assistant Professor) Project Coordinator Mr. Delhi-110040 .A Project Report On “CUSTOMER PERCEPTIONS TOWARDS SERVICE QUALITY OF INTERNET BANKING” Submitted in partial fulfillment for the Award of the degree of Bachelor Of Business Administration (BANKING AND INSHURANCE) Submitted by SONALI CHAUDHARY 04119301810 Project Guide Mr. MUKESH GUPTA (Assistant Professor) 2010-2013 KASTURI RAM COLLEGE OF HIGHER EDUCATION (Affiliated to Guru Gobind Singh Indraprastha University) Narela.

MUKESH GUPTA (Assistant Professor) 2010-2013 KASTURI RAM COLLEGE OF HIGHER EDUCATION (Affiliated to Guru Gobind Singh Indraprastha University) Narela. Delhi-110040 . MUKESH GUPTA (Assistant Professor) Project Coordinator Mr.A Project Report On “CUSTOMER PERCEPTIONS TOWARDS SERVICE QUALITY OF INTERNET BANKING” Submitted in partial fulfillment for the Award of the degree of Bachelor Of Business Administration (BANKING AND INSHURANCE) Submitted by SONALI CHAUDHARY 04119301810 Project Guide Mr.

MUKESH GUPTA (Assistant Professor) 2010-2013 KASTURI RAM COLLEGE OF HIGHER EDUCATION (Affiliated to Guru Gobind Singh Indraprastha University) Narela. MUKESH GUPTA (Assistant Professor) Project Coordinator Mr.A Project Report On “CUSTOMER PERCEPTIONS TOWARDS SERVICE QUALITY OF INTERNET BANKING” Submitted in partial fulfillment for the Award of the degree of Bachelor Of Business Administration (BANKING AND INSHURANCE) Submitted by SONALI CHAUDHARY 04119301810 Project Guide Mr. Delhi-110040 .

MUKESH GUPTA (Assistant Professor) 2010-2013 KASTURI RAM COLLEGE OF HIGHER EDUCATION (Affiliated to Guru Gobind Singh Indraprastha University) Narela. MUKESH GUPTA (Assistant Professor) Project Coordinator Mr. Delhi-110040 .A Project Report On “CUSTOMER PERCEPTIONS TOWARDS SERVICE QUALITY OF INTERNET BANKING” Submitted in partial fulfillment for the Award of the degree of Bachelor Of Business Administration (BANKING AND INSHURANCE) Submitted by SONALI CHAUDHARY 04119301810 Project Guide Mr.

Delhi-110040 . MUKESH GUPTA (Assistant Professor) 2010-2013 KASTURI RAM COLLEGE OF HIGHER EDUCATION (Affiliated to Guru Gobind Singh Indraprastha University) Narela. MUKESH GUPTA (Assistant Professor) Project Coordinator Mr.A Project Report On “CUSTOMER PERCEPTIONS TOWARDS SERVICE QUALITY OF INTERNET BANKING” Submitted in partial fulfillment for the Award of the degree of Bachelor Of Business Administration (BANKING AND INSHURANCE) Submitted by SONALI CHAUDHARY 04119301810 Project Guide Mr.

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