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THE IT APPRENTICE

IT Concepts/ Tips& Tricks/ Miscellaneous: 1. Credentials = User name & Password (nume de Utilizator si Parola) – informatii de securitate care permit accesul la un sistem/aplicatie/program; sunt personalizate, fiecare utilizator va avea un nume de user si o parola, pentru a putea accesa diferite aplicatii. 2. SLA = Service Level Agreement – Acordul intre client si furnizor in care se specifica nivelul de performanta la care se ofera un serviciu (in cadrul lui se defineste ceea ce se incadreaza in standardul de performanta stabilit). 3. Breadcrumbs (Windows 7) = Ajutor la navigarea in Windows Explorer din Windows 7, care inlocuieste butonul de "UP". Breadcrumbs combina optiunile de UP si de BACK, pt ca retine toate folderele prin care s-a trecut; navigarea este mult mai rapida, pt ca se poate accesa printr-un simplu click Folderul Tata, in loc de a urca succesiv prin toate folderele pana la folderul tata. De asemenea, prin click pe sageata care desparte folderele din path, se deschide lista cu continutul folderului (drop-down list). 4. Clipboard = Este un instrument al Sistemului de Operare (buffer temporar) unde sunt pastrate temporar fisierele (text, imagini, documente, etc) care trebuie copiate sau mutate, pana cand ele sunt PASTE in alta locatie. Pe acelasi sistem functioneaza clipboardul din MS Office. 5. Jump lists (Windows 7) = Lista de documente/fisiere utilizate cel mai frecvent de un program (plus cele mai recente deschise). Se acceseaza cu Mouse2 pe icon-ul programului din Taskbar, cu optiunea de PIN to list. 6. SNAP feature (Windows 7) = Daca se muta o fereastra deschisa de windows spre lateralele sau colturile ecranului (drag), fereastra se va redimensiona pt a ocupa exact jumatate de ecran. Cand trebuie consultate 2 ferestre simultan, se poate trage fiecare pe cate o jumatate de ecran, ele se redimensioneaza automat datorita proprietatii SNAP. 7. Shake feature (Windows 7) = Click pe o fereastra, apoi miscat de ea stanga-dreapta rapid si toate celelalte ferestre de pe desktop vor fi minimized. Repetata miscarea si toate celelalte ferestre se vor deschide la loc. 8. RUN > sndvol (sau sndvol.exe in Wind XP) = Native audio volume and mixer control included in Windows. 9. How to Disable Windows startup sound (Wind 7) = Control panel > Sound > Sounds Tab > Uncheck Play Windows startup sound. 10. CTRL+SHIFT+ESC = Opens Task Manager. Pt a vedea cum se numeste executabilul Aplicatiei: in Task Manager > Applications > Mouse2 pe programul dorit > Go To Process. 11. RUN > certmgr.msc - Windows Certificates = Verifica identitatea unui user, autentifica un serviciu, cripteaza fisiere. Se pot crea certificate personale. 12. RUN > services.msc - Windows services = Executabile care nu necesita interventia utilizatorului. Se regasesc in Control Panel > Administrative Tools. Apar in Task Manager cu numele de SYSTEM, LOCAL SERVICE sau NETWORK SERVICE sau ruleaza pe svchost.exe. Pot fi pornite manual sau setate sa se incarce automat la Startup; Startup Type: Automatic (cand se incarca Windows), Manual (cand un program o cere sau userul selecteaza) sau Disabled (nu porneste nicicand). 13. TCP/IP - Transmission Control Protocol/Internet Protocol = Este un set standard de protocoale si aplicatii industriale folosit pentru a transfera date si resurse intre calculatoare, atat IBM, cat si non-IBM. TCP/CP permite conectarea unor retele eterogene (diferite) si transferul de date, folosind o interfata comuna. TCP/CP functioneaza prin asignarea unei adrese fiecarei resurse (adresa are intotdeauna 32 de biti) pentru a permite directionarea datelor = adresa IP. 14. Control Panel > Default Programs (Wind 7) = Setari de: programe predefinite pt anumite fisiere/ asociaza extensiile cu programe (sa se deschida cu respectivele programe)/ seteaza AutoPlay/ seteaza accesul la anumite programe. Pt. a asocia extensia cu programul cu care sa de deschida: Wind XP: Control Panel > Folder Options

se face diferenta dintre client-based/web-based applications: a. operating system deployment. 26. Snipping Tool (Wind 7) = Program care permite capturarea de screenshots (print screen). 15. serviciile. SAP Logon 720 (GUI) = Este un software de Enterprise Resource Planning (ERP) al companiei SAP AG (Systems. Pt a vedea tipul procesorului: se poate vedea versiunea sistemului (32 sau 64 biti): 1. Astfel. utilizand resursele acestuia. reunite intr-o platforma unica. 29. 2. iar values sunt datele din interiorul acestor foldere de keys. Macroaplicatiile intercomunica si informatiile sunt interschimbate la toate nivelurile de integrare. network access protection. 25..> File Types Tab > Highlight the desired extension > Change > Navigate to the executable of the program to be used for opening the extension/// pt. Chrome. RUN > dxdiag. Mozilla. . The Operating System line will identify if the system is x64 or 64-bit edition. patch management.E. Un mod rapid de a vedea cate procesoare are CPU: RUN > msconfig > Boot Tab > Advanced Options > Number of processors. ActiveX = Prin "ActiveX" sunt denumite componentele software care pot fi reutilizate de alte aplicatii. Util pt a depista probleme de hardware sau software. aplicatiile.System Center Configuration Manager (Microsoft) = Software (pt server) de management al sistemelor de computere din mediul Windows. RUN > msconfig . servicii care sa porneasca (sau nu) atunci cand Windows se incarca. programele. fiecare arie de activitate (productie/gestiune/HR/contabilitate/logistica. The processor Itanium is a 64-bit processor. RUN > appwiz.cpl = Acceseaza Add/Remove Programs (Wind Xp) sau Programs and Features in Wind 7 (Control Panel). Poate activa sau dezactiva software. etc). Sistemele ERP sunt macrosisteme integrate de management al informatiei unei organizatii. In ceea ce priveste aplicatiile. 18.cpl = Acceseaza System Properties (Control Panel) 23. Sistemele ERP sunt programe modulare (landscape). independent de limbajul de programare (este un cadru Microsoft de definire). RUN > mmsys. ele reunindu-se intr-o baza de date comuna.cpl = Acceseaza Internet Properties (Control Panel) 21. 16. mai putin fisiere de sistem si cele din Program Files. Clientul este definit ca un program instalat pe respectivul PC. fie ea Internet sau Intranet. Wind 7: Control Panel > Default Programs > Associate a file type or protocol with a program > Select file type > Change program > OK.) Client-based: An application that runs on a work station or personal computer in a network and is not available to others in the network. RUN > inetcpl. 17. 20. aplicatiile pot fi formate din una sau mai multe astfel de componente. 27. RUN > regedit .cpl = Acceseaza Multimedia Properties (Control Panel) 22. hardware and software inventory. prin intermediul unui browser (I. Keys sunt structurate asemanator folderelor. 28. Registrii contin keys si values. 24. Pt a seta ca Windows sa incarce itemii intr-un soi de “safe mode”. Prin indexare se ataseaza informatii relevante pt fisierele din windows. etc) fiind acoperita de o aplicatie specifica. Roluri SCCM: remote control access. indiferent de limbajul de programare in care acestea au fost construite. RUN > mstsc > Type Computer Name = Conectarea Remote la un calculator. SAP 720 are: Landscape > Role > Transaction. RUN > sysdm. software distribution. Windows Indexing = Indexarea este un tip de clasificare ce ajuta windows in a gasi mai repede fisiere in timpul cautarilor. setarile de User. driverele. SCCM .DirectX Diagnostic Tool = Afiseaza caracteristicile sistemului.System Configuration = Instrument de troubleshooting/ setare a Windows Startup. se selecteaza din Tabul de General > Diagnostic startup.Windows Registry = Registrii din Windows sunt o baza de date ierarhica in care sunt retinute TOATE setarile si optiunile din Windows. b. In si din registrii isi scriu si extrag informatiile Kernel-ul Windows. drivere. 19.) Web-based: sunt accesate pe/printr-o o retea. Applications and Products). aceste informatii reprezinta “carlige” pt a returna informatia despre fisier cat mai repede posibil.

216. ca de ex. daca un site este functional sau este cazut. Cele mai bune exemple de resurse de retea sunt: Printers. ca www.4) and address 2620:0:2d0:200::10 (IPv.) manuala (statica) – unui calculator i se asigneaza manual o adresa IP specificata.Dynamic Host Configuration Protocol = Este un protocol de retea de tip client/ server prin care se atribuie automat adrese IP unor clienti (calculatoare). Poate fi dezinstalat din c:\windows\Downloaded Program Files.Multe aplicatii Windows. a unui computer. 34. intr-o denumire usor de inteles. IM . in functie de necesitatile retelei si solicitarilor venite din partea clientilor.Domain Name System = Este un sistem ierarhic de denumire (nomenclatural) pentru calculatoare sau resurse pe Internet. b. unde apar icon-uri miniaturale. pe care le distribuie clientilor unei retele. Foloseste protocolul ICMP si transmite/primeste 4 pachete de date a cate 32 biti. 35. COMMAND PROMPT (RUN > CMD) COMMANDS: 1. pt acces rapid.104.example. Microsoft Visual Studio.0. precum si durata de transmitere a datelor intre IP-ul calc si IP-ul serverului sau unui alt PC. 2. MS Office Lync/Communicator. c.adresele IP sunt asignate si deasignate aleatoriu clientilor. 30. 33. pe baza protocoalelor.. DHCP. adaptate fiecarui client.Instant Messaging = Aplicatii care permit schimbul de mesaje live (ex: Y! Messenger.43. 32.) dinamica. ininteligibile si greu de retinut pt oameni. Este incarcata de SysTray. Applications. 31. sau incearca sa-i asigneze o adresa pe care acesta a mai avut-o in trecut.google... CMD > ping + [adresa IP sau DNS] = Comanda prin care se determina daca un IP poate fi accesat.10 (IPv. MSN messenger. Un server DHCP contine o lista de IP-uri dinamice.).239. CMD > nslookup [computer name/IP/DNS address] = Comanda prin care se poate afla Domeniul. SSD).. etc). Windows Media Player folosesc componente ActiveX. alaturi de configuratii specifice. Functia de baza a DNS este de a traduce o adresa IP (care este formata din cifre binare. DNS. langa ceas si data.com.jos a ecranului. Microsoft Office.Internet Explorer. . Asignarea DHCP a unei adrese IP este de 3 feluri: a.exe. adresa IP. ex: HDD.com translates to the address 192. Mailmon = Este un program de monitorizare a fluxului de emailuri pe un server de Exchange. Intr-o retea. System Tray sau Notification Area = Este sectiunea din Taskbar aflata in partea dreapta.001011101010.) automata – serverul DHCP asigneaza permanent o adresa unui client. Un alt exemplu: the domain name www. Storage (dispozitive de stocare.6). Resursele reprezinta orice hardware/software/date care sunt integrate intr-un macro-sistem si pot fi accesate de ORIUNDE din reteaua respectiva.51.

fie Ethernet. Marimea maxima a unui PST: pt format ANSI (versiuni 97-2002) limita maxima de 1.Pt a sterge si reseta adresele din Auto-complete in Outlook. . Pt a crea un nou Personal Folder (va avea extensia .Offline Storage Table = Fisier care permite ca Outlook sa functioneze offline. 4. CMD > hostname = Afiseaza Numele propriului calculator.In Outlook. toate informatiile din OST sunt sincronizate cu serverul. pentru ca in el sunt salvate toate setarile si modificarile facute in Outlook. la erori de OST. independent de conexiunea la server (intrucat creeaza o copie exacta a mailbox-ului de pe serverul de Exchange). La reconectarea cu serverul.NK2 . Pt a repara un fisier PST se foloseste SCANPST. conversatiile de pe Lync se pot salva in MS Outlook . serverul DHCP deactiveaza adresa IP pt respectiva NIC innoieste configuratia DHCP (IP) pt toate adaptoarele (placi de retea) sau specificat afiseaza continutul resolver cache DNS (memoria-rutina-software DNS) sterge memoria resolver cache DNS (cea care permite o navigare mai rapida DNS) MICROSOFT OFFICE OUTLOOK Summary: . navigat la %APPDATA%\Microsoft\Outlook din IE sau Wind Explorer si sters fisierul Outlook. accesibilitatile si folderele personale . Task Scheduler) parte din suita MS Office . Un contact existent in GAL poate fi setat din Active Directory sa nu apara la cautari.EXE din path-ul MS Outlook din Windows. . in partea din dreapta a Ribbon > FIND > Related > Messages from sender: apar toate mesajele trimise de la respectiva adresa de mail. pt a gasi si alte mesaje de la acelasi expeditor.Global Address List = Este baza de date cu toate adresele de email-SMTP/contactele/ resursele din Outlook.GAL.se poate sincroniza cu dispozitive mobile.OST .9 GB.pst) in Outlook: File > New > Outlook Data File. . se poate repara OST cu ajutorul SCANOST. nu are toate setarile. Userul isi denumeste fisierul PST din Outlook conform preferintelor.ost din path-ul MS Outlook din Windows (el se va recrea automat.Cum se poate afla la ce server de Exchange este conectat Outlook: Tools > Account Settings > Dublu-click pe adresa SMTP . marimea maxima e de ordinul Terabytes. OST este un fisier de baza al Outlook. De obicei. fie Wireless Release the IP address for the specified adapter = comanda prin care este deasignata adresa IP. pt Format Unicode = Outlook 2007 si ulterioare. dar este o aplicatie web-based bazala. Ipad.poate fi o resursa administrata prin Active Directory .PST – Personal Storage Table = Fisier (Personal Folder) care functioneaza ca o arhiva in care userul isi poate stoca si salva mailurile/contactele/meetings/calendar entries din Outlook PE HDD CALCULATORULUI (nu pe serverul Exchange). . desi el exista (este hidden). la redeschiderea Outlook).pst. prin Outlook Web Access (OWA). insa pericolul de corupere (corruption rate) a unui PST creste drastic.3. in timp ce in Windows. intr-unul din mesajele deschise.poate fi accesat si printr-un browser. pt a avea acces la email de pe telefoane. Ip Config (in CMD) ipconfig /all ipconfig /release [adapter] ipconfig /renew ipconfig /displaydns ipconfig /flushdns afiseaza toate informatiile TCP/IP despre placile de retea.EXE sau se poate redenumi ori sterge fisierul outlook.este un Client de email.este conectat si sincronizat cu Microsoft Lync (Microsoft Communicator). etc . el ramane cu o denumire Personal Folders(‘x’). (include Calendar. odata ce depaseste 1 GB. direct pe Internet. dar si un Personal Information Manager. un fisier PST poate aparea sub un alt nume decat numele din Windows.functioneaza in cadrul unei organizatii conectat la un server de Exchange (un server care are instalat rolul software Microsoft Exchange Server) sau un server MS SharePoint . In Outlook.

note creates an e-mail message /c ipm. Restores categories to the default names.stickynote creates a note /c ipm. but leaves all the previously downloaded content on your computer. Cannot be used with message classes that are not based on Outlook. Clears and regenerates free/busy information. etc. and contacts. and RSS rules.exe /[”specific command line switch”] Switch Description Creates an item with the specified file as an attachment. and SharePoint subscriptions from Account Settings. Starts Outlook and deletes server-based rules. This includes the roaming settings for reminders. This is a limitation of Office and is by design . rather than %appdata %\microsoft\outlook\vbaproject. in numele managerului. This switch can be used only when you are able to connect to the server running Exchange.exe" /a "c:\my documents\labels. Opens the VBA program specified in otmfilename. IPM.doc" If no item type is specified. Ownerul contului de Outlook alege la care foldere sa dea acces delegatului. plus Calendar and Task.contact creates a contact /c ipm. working hours. poate crea Tasks. COMMAND LINE SWITCHES IN OUTLOOK (TROUBLESHOOTING) RUN > outlook. Deletes the logging records saved when a manager or a delegate declines a meeting. Example: "c:\program files\microsoft office\office12\outlook. Removes all RSS.appointment creates an appointment /c ipm. All previous roamed preferences are deleted and copied again from the local settings on the computer where this switch is used. Starts Outlook and deletes client-based and server-based rules. This is /a /altvba otmfilename /c messageclass /checkclient /cleancategories /cleanclientrules /cleandmrecords /cleanfinders /cleanfreebusy /cleanprofile /cleanreminders /cleanroamedprefs /cleanrules /cleanserverrules /cleansharing . Removes invalid profile keys and re-creates default registry keys where applicable. Resets all Search Folders in the Microsoft Exchange mailbox for only the first profile opened. news.activity creates a Journal entry /c ipm.Delegate access in Outlook = functionality to make it possible for one person to give another person access to their Inbox and/or any other Outlook folder. calendar publishing.otm. Delegatul poate astfel crea sau raspunde la solicitari de meetinguri.Reoccuring calendar appointments in Outlook cannot be archived. Clears and regenerates reminders. free/busy grid. Examples: /c ipm.task creates a task Prompts for the default manager of e-mail. Creates a new item of the specified message class (Outlook forms or any other valid MAPI form).Note is assumed. Internet Calendar.. Deletes any custom category names that you have created. Delegatul nu poate accesa insa PST. Starts Outlook and deletes client-based rules.

enclose the profile name in quotation marks (" "). Starts Outlook and opens/imports the defined MAPI profile (*. if one exists.ics file. Starts Outlook with extensions turned off. Opens a Help window with the Help topic specified in assetid displayed.dat (customized toolbars).msg). The lockout process helps prevent duplicate reminder messages. /cleansniff /cleansubscriptions /cleanviews /embedding /f msgfilename /finder /firstrun /hol holfilename /ical icsfilename /importprf prffilename /launchtraininghelp assetid /m emailname /nocustomize /noextensions /nopreview /p msgfilename /profile profilename /profiles /recycle /remigratecategories . Opens the Choose Profile dialog box regardless of the Options setting on the Tools menu. Adds all categories used on non-mail items into the Master Category List. Opens the specified .hol file. Starts Outlook and and initiates the following commands on the default mailbox: Upgrades colored For Follow Up flags to Office Outlook 2007 color categories. Opens the Advanced Find dialog box. If Outlook is already open. queues the profile to be imported on the next clean start. Note This is the same command as Upgrade to Color Categories in each Outlook mailbox properties dialog box. Loads the specified profile.useful if you are unable to delete one of these subscriptions within Office Outlook 2007. All custom views that you created are lost. Starts Outlook as if it were run for the first time. Only works in conjunction with the /c command-line parameter. Prints the specified message (. Opens the specified . Opens the specified message file (.prf). but listed in the Add-In Manager. If your profile name contains a space.exe /c ipm. Deletes the subscription messages and properties for subscription features.oss). Starts Outlook by using an existing Outlook window. Used without command-line parameters for standard OLE co-create.msg) or Microsoft Office saved search (. enabling Outlook to process meeting items. Starts Outlook with the Reading Pane off. Example: Outlook. Restores default views. Upgrades calendar labels to Office Outlook 2007 color categories. Overrides the programmatic lockout that determines which of your computers (when running Outlook simultaneously) processes meeting items. Provides a way for the user to add an e-mail name to the item. Used in combination with /explorer or /folder. This switch clears the lockout on the computer it is used.note /m emailname Starts Outlook without loading outcmd.

/resetfoldernames /resetformregions /resetnavpane /resetsearchcriteria /resetsharedfolders /resettodobar Clears and regenerates the Navigation Pane for the current profile.vcf file. Empties the form regions cache and reloads the form region definitions from the Windows registry. Resets default folder names (such as Inbox or Sent Items) to default names in the current Office user interface language.0 list to Outlook. but listed in the Add-In Manager. Starts Outlook without loading outcmd. such as Japanese or English. /rpcdiag /safe /safe:1 /safe:3 /safe:4 /select foldername /share feed://URL/filename /share stssync://URL /share web://URL/filename /sniff /t oftfilename /v vcffilename Starts Outlook. For example. Starts Outlook and opens the specified folder in a new window. the Russian default folder names cannot be renamed. Resets all Instant Search criteria so that the default set of criteria is shown in each module. Removes all shared folders from the Navigation Pane. . and then adds them to the calendar. Clears and regenerates the To-Do Bar task list for the current profile. Opens the specified . the Reading Pane. you can use this switch to reset the default folder names after you change the user interface language or install a different language version of Outlook. Component Object Model (COM) add-ins are turned off. forces a detection of new meeting requests in the Inbox. use stssync://URL to connect a Microsoft Windows SharePoint Services 3. For example. Opens the specified . if you first connect to your mailbox in Outlook by using a Russian user interface. Starts Outlook with Microsoft Exchange Client Extensions (ECE) turned off. The To-Do Bar search folder is deleted and re-created. Starts Outlook without Microsoft Exchange Client Extensions (ECE). use: "c:\program files\microsoft office\office12\outlook. or toolbar customizations.exe" /select outlook:calendar. Opens Outlook and displays the remote procedure call (RPC) connection status dialog box. to open Outlook and display the default calendar./resetfolders Restores missing folders at the default delivery location.dat (customized toolbars). Starts Outlook with the Reading Pane off. To change the default folder names to another language. Specifies a sharing URL to connect to Outlook. Component Object Model (COM) add-ins are turned off. For example.oft file.

Basic Input. CMOS.Complementary Metal-Oxide Semiconductor (bateria de pe Placa de baza) 22. NIC.System Center Configuration Manager 13. OSI.Memory Controller Hub (Northbridge) 26. SIMM. MMC.Post Office Protocol 18.Rich Site Summary 2. SQL.Uniform Resource Locator 39.Estimated Time of Return/Repair 42. SMTP.Media Access Control 12. RODC. DIMM.File Transfer Protocol 36. HBA.Variable-Frequency Drive 45.Peripheral Component Interconnect 15.Internet Message Access Protocol 19.Internet Control Message Protocol . POP.ACRONIME1. CSMA/CD.Domain Name System 35.Open Systems Interconnection 10.Read-Only Domain Controller 41. BIOS. PCI.Dynamic Host Configuration Protocol 34. USB.Transmission Control Protocol/Internet Prt.Internetwork Operating System 33.Universal Serial Bus 25. HCI. Opens the specified . 6. ICMP. RDP. EFS.Central Standard Time 44.vcs file. VFD. RSS feed. HTML. SIP.Graphical User Interface 16. CST. IMAP.Computer Interaction 27. NOS.Encrypting File System 38.Host Bus Adapter 24. (I)MCH. . GUI. ETR. WAN – Wide Area Network 4. IOS.Dual In-Line Memory Module 30. PLC.Hypertext Markup Language 9.Network Interface Controller (Placa de retea) 46. LAN – Local Area Network (WLANWirelessLAN) 3.Simple Mail Transfer Protocol 17. MAC. SCCM. DNS. PPPOE. TCP/IP.Stream Control Transmission Protocol 28.Point-To-Point Protocol Over the Ethernet 23. SAN – Storage Area Network 5.Structured Query Language 14.Session Initiation Protocol 20./vcal vcsfilename /x xnkfilename Opens the specified .Single In-Line Memory Module 29.Carrier Sense Multiple Access/ Collision Detection 21.Resource Access Control Facility 37. SCTP. HTTP.Hypertext Transfer Protocol 8. URL.Data Packet Network 40. DHCP.Remote Desktop Protocol 32.Human. RACF. FTP.Programmable Logic Controller 43. DPN.xnk file.Network Operating System 7.Output System 11.Microsoft Management Console 31.