HiPath Real-Time IP Systems

A white paper by Siemens Communications Enterprise Systems Division

Version 2.0

Total Business Communication

Issue: March 2005

HiPath Real-Time IP Systems

Table of contents

1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18 19.

Executive Summary...................................................................................................................................................... 3 Today’s environment ................................................................................................................................................... 4 Siemens LifeWorks@Com Strategy ......................................................................................................................... 5 How real-time IP telephony can revolutionize business communications ................................................... 8 More Speed. Less Risk. ............................................................................................................................................... 9 Resilience in Communication .................................................................................................................................11 New Capabilities – What’s Hot ................................................................................................................................12 HiPath ComScendo Feature Set .............................................................................................................................19 HiPath 2000 V1.0 real-time IP system....................................................................................................................20 HiPath 3000 V6.0 / HiPath 5000 V6.0 real-time IP systems..............................................................................22 HiPath 4000 V3.0 real-time IP system....................................................................................................................25 HiPath 8000 V2.0 real-time IP system....................................................................................................................38 Migration Plan..............................................................................................................................................................45 Clients & Devices ........................................................................................................................................................46 HiPath MetaManagement ..........................................................................................................................................50 HiPath QoS 2000 Networking Infrastructure ......................................................................................................53 HiPath Common Application Platform (HiPath CAP V3.0) ...............................................................................55 Summary.......................................................................................................................................................................60 Abbreviations: .............................................................................................................................................................60

Issue:March 2005

HiPath Real-Time IP Systems



Executive Summary
As enterprises migrate from traditional TDM networks to converged networks and then to converged communications, there is increasing disaggregation of modular components and applications, with a corresponding increase in complexity, flexibility and cost efficiency. Enterprises will naturally evolve parts of their infrastructure from one phase to the next as the need arises. As a result, enterprises will often be in more than one of these phases at the same time. For example, the majority of enterprises today are transitioning between traditional and converged networks, with a few visionary organizations starting to transition to converged communications. Due to this gradual migration, it is essential that businesses deploy solutions that can accommodate existing infrastructures and investments, while providing a foundation for new applications and services as they emerge. Siemens LifeWorks @Com strategy will integrate the technologies, devices and applications used by enterprises and carriers to produce a single, hom ogeneous communications infrastructure with anytime, anywhere availability. First generation IP (1gIP) delivers modest improvements and is a necessary but transitional technological step. The first generation of Internet Protocolbased communications (1gIP) provides a much needed focus on IP-enabling voice and real-time communication infrastructures – both public and private, however it still incorporates the PBX-model of distributed communications as a core element. Second Generation IP Telephony (2gIP), vastly expands the value proposition of IP telephony. Marked by enhanced applications, 2gIP provides integration of communications with business applications and processes improving productivity, efficiency and an enterprise’s supply and value chains. The HiPath real-time IP systems modular architecture allows IP, TDM and analog networks to co-exist, protecting legacy investments while introducing IP’s benefits to the enterprise. Common, standardized components, used regardless of standalone, networked, distributed or hosted / managed configurations also make it easier to add or move trunks, stations, sites, redundancy, applications, clients and management functions across systems and networks. Siemens is moving to SIP based real-time IP systems for small to very large markets. We provide a step-by-step migration plan to leverage existing realtime IP system through interoperability. We have a comprehensive security, survivability and resiliency practice to limit risk for enterprises. By addressing points of potential system failures, Siemens designed realtime IP systems to go beyond the resiliency of traditional phone systems by leveraging the inherent resiliency of IP technology. HiPath solutions are still the safest convergence investment with more open choices for enhanced asset protection. Siemens Improves the ability to leverage and change how new and existing technology is used over time with changeable portfolio elements and new deployment options The HiPath portfolio has the most comprehensive security offerings, expertise and accountability in all areas to ensure solution performance. We have extended the power of 2gIP to speed up business and have opened the IP communications environment still further. We further unite the HiPath portfolio and extend Siemens leadership in 2gIP power zones. Siemens Communications is showing the power of the synergy between its carrier and enterprise divisions as well as mobile division with hosted / managed solutions . Siemens has gone farther than other vendors in articulating its vision and we have positioned ourselves as a forward-looking company in IP. Siemens is the leader with a forward looking vision and execution proof points of that vision.

Issue:March 2005

HiPath Real-Time IP Systems


enterprises seek a smooth and easy migration path that protects their legacy system investments while assuring the same voice quality. IP or a SIP based hosted / managed system or any combination. application or network-in any sequence and at any time. Both comprise communications solutions that deliver business value for enterprises. HiPath real-time IP systems encompass a variety of migration strategy options to move an enterprise to converged communications.2. teleworkers. workgroup. a growing number of enterprises are migrating to a converged communications platform to integrate voice and data applications over a common IP infrastructure. professionals. including executives. Many “IP only” vendors are struggling and may be losing customers due to unstable conditions or expensive business cases that do not meet anticipated business results. while increasing the accessibility and productivity of all employees. In doing so. fragmented and isolated the various domains of our lives have become. To provide enterprises with a competitive edge. This approach enables technology convergence at any level--desktop. centralized managed environment. To realize these benefits. All of these solutions are easily networked and integrated into a single. sales persons and mobile workers. remote branch employees. A converged real-time system serves as the foundation of “value add” converged applications. TDM. IP or both. mix and match. They should also minimize operating and support costs. communication platforms must also provide the low cost entry-level reliability up to a carrier class reliability with maximum system availability depending on enterprise requirements. Issue:March 2005 HiPath Real-Time IP Systems 4 . As you see below. Today’s world is one of multiple networks serving multiple. largely isolated devices…instead of serving the people who use them. while protecting the legacy investment. Today’s environment Most incumbent leading telecommunication vendors offer choices of TDM. Any communications platform must allow users to communicate effectively and efficiently among themselves and with customers and suppliers. Depending on the current infrastructure and user needs. real-time IP solutions can provide interworking with a traditional PBX’s. One company that offers such a migration path to a converged solution is Siemens with HiPath real-tim e IP systems and applications. managers. site.

Effective. What is LifeWorks? LifeWorks is : Our Vision for the Future of Communication • Easy. Communication Technology Trends HiPath real-time IP systems enable a unified user experience across a unified domain where people have seamless and intuitive access to the inform ation. This strategy will enable the future of telecommunication worldwide through which we integrate the technologies. applications and people they need – whether at work. devices and applications used by enterprises and carriers to produce a single. devices and geographies regardless of location or device. Everywhere • Putting Individual in Control In both Business and Personal Lives • Converging Communication Services A Guideline for COM Strategy • Governs Siemens Product and Go-to-market Decisions A Blueprint for Our Offerings • LifeWorks is based on HiPath and SURPASS platforms.3. solutions and applications. homogeneous communications infrastructure with anytime. Issue:March 2005 HiPath Real-Time IP Systems 5 . anywhere availability. Siemens LifeWorks@Com Strategy Siemens LifeWorks @Com strategy enable users to be accessible and productive across networks. at home or on the road.

e.The award below is an award from the 2003 European Innovation Awards Wall Street Journal Europe in which Siemens Communications LifeWorks @Com vision placed first in the category of Network-InternetBroadband innovation and earned third overall. the Siemens Com has received one of the coveted Frost & Sullivan Awards. The Award in the “Technology Leadership 2005” category went to Siemens in recognition of its extensive portfolio of innovative SIP-based (Session Internet Protocol) products for both the business customer and network operator markets. Their assessment involved determining whether the innovation contributes to an improvement in productivity and quality of life. an open standard that have used the protocol to bring innova- Issue:March 2005 HiPath Real-Time IP Systems 6 . For the second time in a row this year. The annual Frost & Sullivan’s Technology Leadership Award goes to companies that offer their customers market-ready products incorporating exemplary innovative technology. the focus in the IP (Internet Protocol) usage category was on companies working with the Session Internet Protocol (SIP). About 130 applications were received from 17 European nations and judged by a blue-ribbon panel of Europe’s top technology experts. This year. i.

2. Siemens Communications is showing the power of the synergy between its carrier and enterprise divisions as well as mobile division with hosted / managed solutions. regional offices. branch offices. Issue:March 2005 HiPath Real-Time IP Systems 7 . and very large to mega enterprises. conferencing. calendar. reach and be reached by critical partners. Coupled with a rich set of HiPath ComScendo enterprise features supported by the reliability and availability of a carrier class platform provides the needed performance requirements. regardless of which network they are currently connected or who owns that particular part of the network. etc). The result is an integrated user experience regardless of location or device. Siemens recognizes the importance of giving customers the choice of using software. devices and geographies. access to important personal information such as their mailbox. The ability to provide our customers with meaningful choices is the only strategy that will succeed. and HOW that experience is delivered (the unified network and applications domain). This creates a unified domain across both carrier and enterprise market segments and lifts the artificial boundaries imposed by today's technologies. and headquarters. managed services or completely outsourcing their communications solutions. You can think about the Unified User Experience and Unified Network and Applications Domain as two pillars of LifeWorks in terms of WHAT the user sees (the unified user experience). It can scale to meet the needs of small. branch offices. everywhere. regional offices. Allows them the ability to move around and still maintain access to critical business tools. medium. Enterprise employees are then accessible and productive across networks. A Unified User Experience Enables the user to have access and control over the information and resources you need in a predictable. regardless of location. By integrating communications among home offices. This emphasizes Siemens strategy and commitment to become a software and services driven company. HiPath ComScendo is the communications software to underline the modularity of our HiPath real-time IP systems. When integrating communications among home offices. IP solutions have evolved to a point where there is no longer a need to distinguish between business and personal communication networks. These two essentials are: 1. the result is an integrated user experience regardless of location or device. This offers a new price performance model for enterprise communications. This software suite offers a full set of enterprise-class communication features such as call handling call forwarding. transparent access to services and applications. including Centrex-type solutions. A Unified Network and Applications Domain Enables the user to have seamless. hardware. These new communications solutions can help enterprises become more effective and productive. even small to medium bus inesses. managed service providers and. and buddy list. Siemens believes that the industry must make a concerted effort in two areas in order to address the complexity of communication.tive products to the market. This exhibits Siemens ability to provide tangible value to all of its customers: very large enterprises. small offices. the way the user is most comfortable. regardless of the device they are using. and headquarters. Siemens solutions creates a unified domain across both carrier and enterprise market segments and lifts the artificial boundaries imposed by today's technologies. intuitive way: without surprises. large. small offices.

coordination. Further. Next generation applications. The benefits of the 2gIP environment especially impact an enterprise’s supply chain and value chain. from delayed communications to immediate communications. 2gIP communication platforms follow the data model of centralized client/server architectures supporting open standards and providing the capability to integrate into data-driven business processes. 1gIP delivers modest improvements and is a necessary but transitional technological step. 2gIP provides improved communications. media. flexibility and complexity. 2gIP architectures (2nd generation IP): Implements a New Communication Paradigm in IP Networks by leveraging the Data Model that is a fully open. Current focus of IP value creation is on operating cost reductions and improvement of asset efficiency. modular architecture with a unified user experience. Standards -based (SIP). 1gIP provides a much needed focus on IP-enabling voice and real-time communication infrastructures – both public and private. 1gIP provides a smooth and risk-less migration. both at work and in our private lives. How real-time IP telephony can revolutionize business communications 1gIP versus 2gIP TM Fundamental differences between 1gIP and 2gIP VoIP architectures 1gIP architectures (1st generation IP): Replicates the PBX Model in IP Networks by leveraging the feature rich proprietary protocols of PBX Systems. Siemens creates a second generation IP fabric that tightly weaves together all of the tools that we use to communicate. accessibility and collaboration across the enterprise. 2gIP also enhances mobility through improved integration into enterprise communications. Furthermore. It keeps the distributed architecture and the fragmentation of communication services unchanged. and time are irrelevant during communications. users should be universally available regardless of location and time. information and intelligence. these improvements support improved productivity and business performance. 2gIP delivers quantum gains and is an industry transforming technology.4. however it still incorporates the PBX-model of distributed communications as a core element. 2gIP technology can be summarized as a Issue:March 2005 HiPath Real-Time IP Systems 8 . workflow integration and centralization of services are key attributes of these networks that drive productivity gains and reduce operational complexity further. Together. 2gIP applications introduce new ways for the enterprise to communicate based on a general belief that distance. Virtually all of an enterprise’s processes can be improved by information flows that move from talking to collaborating. enabling businesses and individuals to tailor solutions that balance accessibility and intrusion. As part of Siemens next-generation network strategy. assuming they choose to be. from reactive to proactive and from dependent to adaptive communications.

Few organizations will be able to convert to a completely hosted / managed communications model at one time due to financial and logistical constraints. This dissolves the line between fixed and mobile convergence. Therefore. Siemens believes that should only occur as business needs require or as installed based equipment naturally reaches the end of its useful life. more affordable integration of communications into business process and Issue:March 2005 HiPath Real-Time IP Systems 9 . our evolutionary approach is designed to support Siemens and other vendor interoperability as this transition occurs. media. Interoperates and Transitions This illustration below represents the evolutionary approach transition that will occur as enterprise technologies are migrated from TDM to 1gIP to 2gIP. Siemens offers better. clients and back office integration. This helps the enterprise satisfy their customers faster and more efficiently.unified enterprise user experience. integrating the totality of enterprise applications.Less Risk More Business Speed Enterprises can accelerate business processes through integration of platforms. 5. The critical focus area for CxOs worldwide is enabling productivity by removing process latency. More Speed . independent of distance. 2gIP delivers on the LifeWorks vision and strategy. Siemens HiPath “Evolutionary Approach” Installed Base Co-exists. and time.

And offering new deployment options for flexible IT management. Total Customer Interaction Solutions Presence-powered contact centers offer easy access to knowledge resources and approvers. devices. Total Security Solutions Total Security solutions provide a complete view for security with no gaps in Horizontally Integrated. While off campus: extending find me/follow me functionality to more products . etc. more flexibility to solve customer problems. APIs. enable customers to be more innovative and less dependence on IT staff for design support. You get to choose your interface and device to enabling more user ability to route to and from the device of their choice using easier. The HiPath portfolio has the most comprehensive security offerings. Total Integration of Process and Communications Siemens makes it easier to integrate more information and communication resources through: rich standards implementations . Finally building synergy among multiple devices. SDKs and multi-vendor services to protect existing investments and support customers’ choices . easier integration with more standards. Siemens streamlines the use of communications tools using industry leading middleware modules to easily create and manage intelligent relationships among communications media. media. While on campus you can use new WLAN and wireless optiPoints with seamless hand-offs. We do this by extending and enriching the open environment. More open means more choices offering s upport for more 3rd party applications. holistic solutions that combines physical.) for more affordable integration. more natural interfaces enabling simplified and common GUIs while expanding the use of natural speech interfaces (SUIs). desktop and application to increase ROI and Lower TCO. on and off campus. We have extended the power of 2gIP to speed up business and have opened the IP communications environment still further. We provide low cost solutions for small businesses that are easier to implement. devices & applications . Critical focus areas for IT executives are to secure the IT environment and enterprise in general and to minimize the risk of technology investments Siemens Improves the ability to leverage and change how new and existing technology is used over time with changeable portfolio elements and new deployment options . Total Business Mobility You can remove boundaries between fixed and mobile networks leveraging knowledge resources for faster and easier completion of business processes with more resources at the point of work. We further unite the HiPath portfolio and extend Siemens leadership in 2gIP power zones. centralize and change with asset protection. network. This is how Siemens is leveraging the innovation of our Mobile networks and devices division. Issue:March 2005 HiPath Real-Time IP Systems 10 . easier collaboration to solve customer problems and one-and-done customer interaction reduces contact center operating costs by up to 30%. Total Convergence Flexibility Our portfolio consists of modular sys tems and clients – easy to expand.information tools as presence-enriched customer interaction solutions coupled with Mobile 2gIP – more seamless mobile business experience. Less Investment & Technology Risk HiPath solutions are still the safest convergence investment with more open choices for enhanced asset protection. Java. design and manage. real-time Management of User Access. expertise and accountability in all areas to ensure solution performance. Siemens has security solutions without gaps – the most comprehensive portfolio in the industry providing the greatest resilience. IP networks. services and networks to get work done faster through presence & mobility. APIs and developers kits to give programmers access to additional capabilities and simplify integration and enabling use of common programming languages (XML. distribute.

e. i. such as redundancy on all levels listed below. network management. Resilience in components or outage of whole networks due to bad performance – i. o Network Failures and Downtime o Poor network performance o Component failures o Inadequate Quality of Service o …. VPN.e. This is one of the key factors for ensuring that companies are able to profit from the improvements gained by 2gIP applications and solutions. antivirus programs and identity management a well as influence factors that guarantee system reliability. faulty network and external attacks can also be a danger. When including security provided by firewalls. Security o VPN / Firewall o Virus Protection o Identity Management Availability/Reliability o Multi-Level Redundancy o Automatic Rerouting o Network Engineering o Network Design o Quality of Services Survivability o Disaster Recovery o Hot Stand By o Remote Diagnostics o Monitoring / Alerting o Network Management Business Continuity – components as well as systems – good network design and QoS. But what are the factors that endanger such business continuity from being uninterruptible? Threats to Business Continuity are o Security intrusions – Virus/ Hackers / Spy . Only in this way is it possible to benefit fully from the heightened business productivity and effi- Issue:March 2005 HiPath Real-Time IP Systems 11 . Our modular HiPath portfolio of products and services enables us to address these factors and therefore create a cost-effective. Resilience in Communication “Resilience in communication” – or secure and flexible communication ensures high-performance and uninterruptible operation of business processes that incorporate data or voice communication. remote diagnose und remote recovery.6. These include attacks by virus or from hackers as well as espionage over nonintercept proof networks... secure and resilient communication environment. rapid bridging of all faults that nevertheless occur by initiating disaster recovery options. which facilitates uninterruptible business processes. in addition to survivability.

The HiPath 2030 standalone model offers 32 Lines. A broad array of IP. protocols and client applications. added resilience. supporting flexible mixtures of centralized and distributed functionality in accordance with specific customer needs and preferences. H. TDM and SIP devices are supported in even the most advanced. optiClients and devices . HiPath 3000 V6.0 / HiPath 5000 V6. or the enterprise’s choice of a HiPath real-time IP system HiPath 2000/3000/4000/5000/8000 or conventionally built hardware/software system. Survivability and network efficiency are vital for today’s IP communication gateways. we create a more practical approach to convergence. and Application Interfaces. 6 ISDN/1 PRI and Integrated voice mail. Gateway. Gateway . Siemens advances the HiPath 2000.0 HiPath 3000 provides new high performance hardware. These interface capabilities can be distributed or centralized for simplified integration and management of advanced communication applications. HiPath real-time IP systems support TAPI. HiPath ComScendo Feature Set. This requirement is unchanged by the user’s choice of IP or TDM device. Soft clients address user preference for standard telephone interfaces and powerful communications interfaces. today and beyond. Gateways must be equally suited for stand-alone and network operation. economy. flexible ways that bring greater network efficiency. Key requirements of the functional components include: Features. analog and digital devices. New Capabilities – What’s Hot HiPath 2000 V1. features. forward-thinking real-time IP system design. troubleshoot with a new software Manager. Applications Interfaces. HiPath ComScendo software set is supported by TDM or IP clients as optiPoints. Comprehensive application interfaces enable flexible network deployment of applications as well as cultivating innovation industry-wide.cient business processes created by 2gIP applications. RG 8700 survivable m edia gateways supports edge sites from 300 to 2. The HiPath 2020 survivable edge model offers 20 Lines and 4 ISDN Trunks.323 and SIP Interworking. and integration of communications functions throughout the Information & Communications environment. users supporting HiPath 8000. In addition. simpler management. CSTA. Network Services. HiPath real-time IP systems and third party systems 7. HiPath real-time IP systems take another step toward a portfolio of mix-andmatch components used to build open. The modularity of our real-time IP systems. HiPath real-time IP systems provide a flexible yet stable system of interfaces for both proprietary and third party applications. all enterprise users require access to a HiPath ComScendo full set of enhanced enterprise features. These discreet functional system components provide our enterprise customers greater flexibility in designing their networks. with a fresh perspective on seven discreet functional system components: Clients. HiPath CAP (common applications platform) provides the interface between applications. acts as Survivable Media Gateway for HiPath Issue:March 2005 HiPath Real-Time IP Systems 12 .0 An economic HiPath 2030 stand-alone system or HiPath 2020 survivable edge system using SIP. HiPath 3000 and HiPath 4000 to become a multi-modal media gateway today and a Survivable Media Gateway (SMG) for the HiPath 8000 in the future that fully addresses these requirements. Gatekeeper. IP clients are flexible and highly adaptive to evolving standards. Applications. In short. Customers continue receiving a HiPath ComScendo full feature set over IP telephones while using their optiGuide user interface display. Clients. easier to install. maintain. real-time IP systems. on board entry voice-mail-system .000 plus . Flexible products should support a full array of trunks. we can begin to realize the elements in new. HiPath ComScendo feature interworking with HiPath 2000/3000/4000/5000/8000. To maintain efficient communications.

HiPath 8000).2000/4000/5000/8000.0 provides an excellent return on investment using SIP trunking which allows the use competitive SIP carrier offerings as well as enhancing the customer target group for IPDA solutions.0 § Support of SIP Phones and Trunks / SMG for HiPath 8000 § Signaling/Payload Encryption together with optiPoint 410/420 standard/advance and the optiClient 130 § . higher reachability by group call.0 offers feature enhancements as group call (Parallel ringing on several clients).Privacy Release .Speed Dial System enhancements (export/import) . Customer benefits include: usage of cost effective/emerging SIP carrier offerings.stratus FT servers (99.Change of system default settings .000 users in a network as single system image. reduced operating cost due to usage of IPDA in more scenarios and secure and confident communication. HiPath 4000. application and an inexpensive offering for very small to medium branch scenarios.Enhanced Tenant capacities . SIP interfaces on trunk and station side and SRTP Payload Encryption.Internal VIP calls (source based ringing cadences) . SIP interfaces on trunk and station side and SRTP payload encryption. HiPath 4000 V3.9997%) are available for IP-endpoint survivability. branch (HiPath 2000.Time based switching of COS . Issue:March 2005 HiPath Real-Time IP Systems 13 . HiPath portfolio position is large sites as a TDM and converged platform supporting a single user. payload and signaling encryption for HFA and IP-trunking. New capabilities for HiPath 3000 / 5000 V6. administration. IPDA) and networking (HiPath 3000.Whisper Announcement . hardware resilience -. migration story to HiPath 8000 with protection of investment in already deployed systems. The IPDA has an already high ROI based on s ingle system.0 HiPath 4000 V3. up to 64 nodes and 2.Enhancements for ProCenter Agile HiPath ComScendo feature Interworking with HiPath 2000/3000/4000/5000/8000. HiPath 4000 V3. enhancements for IPDA in different time zones. SIP for HiPath 4000 (SIP for subscriber and Trunks). easier to install-maintain-troubleshoot with a new software m anager. HiPath 3000. support of open standard.

for example. software can be initialized directly from a phone to set up NetMeeting sessions in a matter of just seconds. It’s also possible to use the connection data from a phone call to access related information such as an e-mail address or an electronic business card.1/ XML) • Harmonization • Support of mixed networks • XML Phone Services API (HiPath 4000) • Media Support with TAPI 2. HiPath CAP (Common Application Platform) Introduction HiPath CAP (Common Application Platform) is a powerful middleware for integration of communication platforms and applications using many powerful industry standard interfaces. access to data in the corporate directory (LDAP on demand) is still possible by phone.1and WAV (HiPath 3000/4000) Connectivity to • HiPath Communication Platforms 2000. 5000. HiPath CAP can bring about a distinct improvement in communication throughout the enterprise.CSTA ASN.The HiPath 4000 V3. With the Collaboration on Demand function. Thus. 8000 • Octopus E300/800 • Nortel Meridian • Alcatel Omni PBX Office und 4400 • Avaya • Cisco Call Manager New XML Interface In addition. the new XML Phone Services interface enables the integration of web services that support IP phones and system phones. and provides a number of interesting phone performance features on an ad-hoc basis. even if a user’s desktop PC is switched off. 3000. 4000. In addition. Powerful Application Interfaces • Computer Telephony Integration • Standard Interfaces (TAPI.JTAPI.0 example below shows the complete solution topology. Issue:March 2005 HiPath Real-Time IP Systems 14 .

initiation of Netmeeting sessions and access to Corporate Directory using telephone buttons. HiPath CAP provides a “HiPath ComScendo On a Button Suite” with phone services applications supporting communication and collaboration . touch § PC SW Tool for comfortable Export/Import of phone book entries The following application features are available for the optiPoint applications module: § Personal Phonebook (up to 1. new web services for HiPath 4000 V3. call PickUp and Call Park as defined according to a standard.EasyLookup (press a button and you have access to corporate directory and can search for numbers and names using the telephone only) .4 as control of features by administration.EasyShare (press a button and Microsoft Netmeeting creates a session with the members of a call/conference on your PC screen) . dimmer function for backlight § Export / Import of phone book entries from / to PC § 8 languages for User Interface and local apps Issue:March 2005 HiPath Real-Time IP Systems 15 .000 entries) § Large Color Display (320x240 pixel graphic. display contrast) § Screensaver. security enhancements by platform hardening.EasySee (press a button and you see the directory entries of the members of a call/conference on your PC screen) . QoS Data Collection and integration within DLS.EasyMail (press a button and Microsoft Outlook provides a mail form with filled in addresses of the members of a call/conference on your PC screen) . locking mechanism enhancements. DLS is the element manager for the optiPoint clients & devices and as well as other deployment services it delivers bulk changes for a set of selected device and QoS related parameters to HiPath clients.0 is available using call related data such as exchange of numbers and addresses .Based on the new XML Phone Services API.g. Editor § Local settings (e. sending emails . optiPoint Applications Module § Side car solution (usable for all modular optiPoints) § Alpha/numeric keyboard § Graphical color display. viewer.EasyConference (supports the Meet Me Conference Server and makes it more user friendly) Clients & Devices optiPoint 410/420-SIP offers new features versus SIP V2. touch) § Integrated Alphanumeric-Keyboard § (QWERTZ and QWERTY) § LDAP access*) § WAP Browser*) § Java apps*) § Voice recognition*) § Administrator terminal mode (used with HiPath 3000) § Directory list.

A component failure is detected and redundant units take over processing of failed unit within 3 seconds under full load. This completes the seamless hand-over functionality for 3rd party WLAN access points with redundancy. Roaming within the enterprise using presence Support seamless handoffs between the WiFi network and the enterprise Issue:March 2005 HiPath Real-Time IP Systems 16 . standard. advance**) Suitable to optiPoint 410/420 standard. mangan optiPoint WL2/WL2 SIP WLAN handset § browser based configuration tool for PC § automatic software deployment (Deployment Service) § use of QoS-Reporting Wireless Platforms Provides high availability which is critical for voice and a redundant hardware component model with a load balancing configuration.§ § § Suitable to optiPoint 500 basic. advance Housing colors: arctic.

Survivable Edge Gateways Survivable SIP Gateway for HiPath 8000 is offered in three models: RG 8702 with T1/E1.network. RG 8708 with 8 T1/E1 and the RG 8716 with16 T1/E1. This makes it easier to implement. Provides complete Siemens s olution for HiPath 8000. The gateway is 19” rack-mountable. Issue:March 2005 HiPath Real-Time IP Systems 17 . Administration with the same tools as the HiPath 8000. Applications Presence-Powered Contact Center ProCenter Agile & ProCenter Standard v6. E911 (US) access in both normal or standalone mode via external channel bank to analog CAMA trunks and uses Voice codecs: G. The RG 8700 provides basic survivability for branch offices in the event of network failure.711. universal 110/220VAC power supply. A multi-channel customer contact that provides unified routing.729A. 1 U size.1. queuing. ProCenter Compact offers enhanced reporting for HiPath 3000 UCD.5 offers sophistication without complication. There is a common visual design tool for all media. reporting and GUI for all media and scheduled and web-requested call backs also fully integrated. 1:1 redundancy by stacking 2 units. G723. 1:1 redundant units and Uses HiPath 8000 Network Manager (NMC) for administration. There is a team bar that includes multimedia presence and collaboration within and beyond the call center. use and manage. G. G.726. This brings the power of presence to ProCenter Standard.

one-step features . integrated solutions and services provide best of breed products with tested integrations with single vendor coordination.0 offers a Analog/SIP Phone. such as Enterasys. Nortel. room hubs and professional services HiPath Health using HiMed. ComAssistant & Xpressions OpenScape creates intelligent relationships among all enterprise communication resources increasing the productivity from both iWorkers and communication services because it enables rich. HiPath Command & Control Center and Integrated Event & Venue Management. networked presence and PBX Integration – Siemens. Alcatel. HiCall. Siemens provides end-to-end total business communications solutions and acts as a one-stop-shop for the lifetime of solutions (consult-design-buildoperate). Calendar. Every partner has its individual strengths which enable us to select from a broad range of products when designing the IP infras tructure for our customers . customizable user interface. Cisco and F5. integration and services that simplicity and sophistication only Siemens could deliver. successful Communications on the first attempt. snap-on.0 Offers speech access to Microsoft Exchange Inbox. Issue:March 2005 HiPath Real-Time IP Systems 18 . PDA. Cisco. HiPath Hospitality Service Center V2. increased s calability – 2. Vertical Market Solutions Comprehensive. HiPath Xpressions V4. Multi-vendor IP Infrastructure Portfolio For many years now we have been partnering with multiple world-class IP network infrastructure vendors.000 users) . Extreme.0 Targets very large enterprise and carrier (up to 100. Tasks.5 – Feature packs 2 and 3 offers usability enhancements – streamlined rules.HiPath OpenScape. exchange/share of rules among users and high reliability & failover. Users of Siemens HiPath enterprise solutions will be able to choose from an even broader range of products from leading manufacturers when designing their network to take advantage of second generation IP (2gIP) applications . WLAN and Professional Services. Outlook phone book & other integration enhancements . rules -based communication filter with presence . Coming Soon is HiPath Field Force Mobility. natural speech interface to OpenScape features .000 users per system. route voice and e-mail communications to the devices of choice . Contacts. HiPath OpenScape V2. device programming. Nortel & Avaya ComAssistant S v1. & more with Integration into HiPath User Management and security improvements .

the superset protocol is CorNet IP. including high reliability.8.e. etc. all major public networking standards are supported. delivering powerful IP solutions. which is used to transport the HiPath ComScendo full telephony feature set to users.Sig standard. comprehensive user and system management. HiPath ComScendo Feature Set HiPath ComScendo builds resilient. and enterprise communications networking and interworking.Sig when communicating with the PBXs of other vendors. call back. agile communications solutions that drive productivity. etc. some features work “behind the scenes” and are transparent to the user.. While this is mandatory. without putting your communications investment at risk Productivity: HiPath ComScendo supports the productivity requirements of users. there is no forced change in the way the new IP phones are employed – no need to compromise. regarding the need to interoperate with the PSTN and the PBXs of other vendors. override. do-not-disturb. HiPath 3000. group call. o Resilience: HiPath ComScendo intelligence ensures the ability to deliver communications services through a wide array of contingencies Agile: with HiPath ComScendo you can build what you want today and change it as you will. A typical user may only use a dozen or so features. HiPath 5000 and HiPath 8000 software. intelligent call processing. The HiPath ComScendo feature set evolved from HiPath 2000.g. In addition. caller list. hunt group. HiPath 4000. network managers o o Early PBX vendors such as Siemens have spent many years developing a very comprehensive portfolio of telephony features for end users. recall. In order to use the HiPath ComScendo full set of features in a network of Siemens real-time P systems. e. In an IP environment. CorNet falls back to Q. Siemens decision to port virtually everything to IP allows each user to use the same HiPath ComScendo features in the same way. but different users use different features and user groups use different features and vertical industries have specialized feature requirements. as one would expect. Issue:March 2005 HiPath Real-Time IP Systems 19 . the CorNet protocol is used which is comprised of a super-set of the Q. application integration. you can question the actual usage of many commonly used telephony features. Furthermore. i.

HiPath 2020 and HiPath 2030 supports Small Branch office solutions for HiPath 3000.Furthermore. a common.0 real-time IP system Introduction HiPath 2000 is a cost efficient small SIP based system for stand-alone and branch scenarios. 9. An economic stand-alone HiPath 2030 or survivable edge HiPath 2020 system using SIP. when offering robust new enhancements. 6 ISDN/1 PRI and Integrated voice mail. The standalone model HiPath 2030 offers 32 Lines. HiPath 2000 V1. The HiPath real-time IP systems effectively supports the increasing security demands of today's virtual business environment. HiPath 2000 details HiPath 2000 is designed for small enterprises. anytime communications. modular. as well as expanded telephony feature capability for remote sites and remote site survivability. scalable. HiPath 2020 Issue:March 2005 HiPath Real-Time IP Systems 20 . 4000. anywhere. 5000 and HiPath 8000 (hosted / managed and networked scenarios ). industry standard hardware and robust software architecture significant increases the scalability and processor call capacity. The HiPath 2020 survivable edge model offers 20 Lines and 4 ISDN Trunks.

HiPath 2000 V1.0 is a Linux based IP communication system including routing features in the small professional enterprise market. HiPath 2000 V1.0.0 has DSL routing and Internet Access capabilities with a web based management tool. Issue:March 2005 HiPath Real-Time IP Systems 21 .HiPath 2020 Survivable media Gateway (SMG) HiPath 2030 HiPath 2000 V1. It has an integrated access device with comprehensive HiPath ComScendo feature set based on HiPath 3000/5000 V6.0 has superior price performance ratio which is typically 20% below a traditional TDM system.

HiPath 2000 mobility


HiPath 3000 V6.0 / HiPath 5000 V6.0 real-time IP systems
The HiPath 3000 V6.0 and HiPath 5000 V6.0 is designed to improve overall cost efficiencies and reduce complexity. The systems have SIP interfaces on trunk and station side, HiPath 8000 SMG functionality by the HiPath 2000 V1.0 and the small HiPath 3000 V6.0 systems (HP33x0/HP35x0), payload and signaling encryption for trunks and stations and additional feature enhancements The HiPath 3000 V6.0 and HiPath 5000 V6.0 provide HiPath ComScendo features over the IP infrastructure with transparent feature interoperability across HiPath real-time IP systems based on CorNet IP. The HiPath 3000 and HiPath 5000 V6.0 supports payload switching and interworking with other HiPath real-time IP systems as the HiPath 4000 V3.0. The systems support of following Scenarios – stand-alone, branch (HiPath 2000 V1.0, HiPath 3000 V6.0) and networking (HiPath 3000, HiPath 4000, HiPath 8000) HiPath 3000 V6.0 and HiPath 5000 V6.0 families use common software, common signaling protocol to clients and provide a common license concept across HiPath real-time IP systems in the future. The HiPath 3000 V6.0 and HiPath 5000 V6.0 support branch offices with survivable media gateways (SMG) or Access Points (AP) for small sites with a small number of IP users. HiPath 3000 V6.0 can be used as an IP gateway / gatekeeper that also provide full support for circuit-switched trunks and devices. It provides all HiPath ComScendo features and management capabilities, including advanced remote alarm, diagnostics, and serviceability; fully integrated conference functionality; basic routing capabilities and tested for PSTN access compatibility in 120 countries. The HiPath 3000 V6.0 real–time IP system operates in 3 different modes; as a stand-alone system (for SME users) as a stand-alone gateway (e.g., for single node HiPath 5000 systems supporting up to 500 users) and as a fully survivable network node in a HiPath 5000 Network. The HiPath 3000 V6.0 also serves as an SMG for the HiPath 4000 V3.0 and a media gateway for the HiPath 8000 V2.0. The HiPath 3000 V6.0 supports the following functionality: § Support of SIP Phones and Trunks / SMG for HiPath 8000 § Signaling/Payload Encryption together with optiPoint 410/420 standard/advance and the optiClient 130 § - Privacy Release - Whisper Announcement - Time based switching of COS - Speed Dial System enhancements (export/import) - Internal VIP calls (source based ringing cadences) - Enhanced Tenant capacities - Change of system default settings - Enhancements for ProCenter Agile § SIP: HiPath 8000 SMG support; Public Carrier SIP Interface

Issue:March 2005

HiPath Real-Time IP Systems


§ §

SIP User Connectivity Encryption: Provide secure communication within IP networks

Other support: • Support for PSTN interfaces in 120 countries • Support for IP WAN or LAN interfaces, including basic routing capabilities • Supporting both TDM and IP Interworking with HiPath 3000/ HiPath 4000/ HiPath 5000/ HiPath 8000 including small remote sites for the HiPath 4000 • Support for the optiPoint IP • Support of an IP analogue adapter for voice/fax/modem • Support for analog devices • Support for digital optiPoint, optiset E and easy-add adapters • Firewall functionality • Voice Codecs (G.711, G.722, G.723, G729) • Alternative routing • Interface for SNMP, DDE, TAPI • IP accounting and fault management supported • Support for the Q.Sig standard protocol that allows for inter-working with other Q.Sig compliant communication products. HiPath 3000/HiPath 5000 Scenario

Customer benefits from new capabilities like SIP: • usage of cost effective / emerging SIP Carrier offerings • SIP: migration story to HiPath 8000 with protection of investment in already deployed systems • SIP support of open standard and encryption: secure and confident communication. • SIP trunking allows the use of competitive SIP carrier. The HiPath 5000 V6.0 RSM (real-time Services Manager) features an IP distributed architecture, enabling optimized network utilization, greater resilience, more design flexibility, and more rapid deployment for new solutions. The HiPath 5000 V6.0 delivers HiPath ComScendo Service, which includes Gatekeeper and HiPath ComScendo feature set for up to 1,000 HiPath Client and Devices. Furthermore, the HiPath 5000 V6.0 RSM (Real-Time Services Manager) delivers new capabilities including network services middleware, voice features and application interfaces. These functions create a single system in a fully survivable distributed environment. The components, as well as applications, can be co-resident on a single industry standard server or can operate

Issue:March 2005

HiPath Real-Time IP Systems


on separate servers, depending on the specific application, capacity requirements and customer preference. The industry standard sever also manages the HiPath ComScendo services and delivers gatekeeper functionality and feature set to all clients. The HiPath 5000 V6.0 leverages the HiPath 3000 V6.0 for fully featured, fully survivable IP gateways. This provides the full HiPath ComScendo feature set, remote servicing features, and support for all device and trunk types within the system. The 5000 RSM can be configured for the following capacities: • One 5000 V6.0 RSM (Real-Time Services Manager) • Up to 64 network nodes • Up to a maximum of 500 users per HiPath 3000 V6.0 node • Up to a maximum of 2,000 users per HiPath 5000 V6.0 node • Up to 64 HiPath 3000 V6.0/ HiPath 5000 V6.0 or other nodes and a total of 2,000 users per HiPath 5000 V6.0 system. The HiPath 5000 V6.0 RSM applications are fully modular products that allow customers to move from small to large, simple to complex, and voice to multimedia with ease and economy. The applications offer the following flexible configuration options: Local use, via connection to a HiPath 3000 V6.0 and HiPath 5000 V6.0 RSM provide • Centralized Networked, via CorNet IP for shared access among more autonomous nodes. • The applications can operate on independent servers or may coreside with the 5000 RSM, depending on capacity requirements and customer preferences. (Configuration-Rules apply) Components encompassed in the HiPath 5000 V6.0 RSM include: • Network services • HiPath ComScendo Service including the Gatekeeper for up to 2,000 IP-clients (dependant on number of system nodes supported by RSM) • Real-time group features across network nodes • Real-time telephony presence (state) management across nodes • Synchronization of gateway databases and local dialing plans • Centralized attendant services • Centralized applications • Centralized administration • Quality of service and fault management is supported Customer Benefits § SIP interfaces on trunk and station side § HiPath 8000 SMG functionality by the HiPath 2000 and the small HiPath 3000 systems (HP33x0/HP35x0) § Payload and Signaling Encryption for trunks and stations § Additional Feature Enhancements § HiPath 8000 SMG support; Public Carrier SIP Interface for SIP User Connectivity § Encryption: Provide secure communication within IP networks

Issue:March 2005

HiPath Real-Time IP Systems


At the same time. modular redundancy at the network level – processors. their services can be deployed in more configurations. o As enterprises migrate from traditional TDM networks to converged networks and then to converged communications.000 IP and/or TDM clients. This serves to raise the confidence of companies in deploying mission-critical voice applications over IP networks while accelerating the flexibility and cost-saving benefits of IP communications to a company's or institution’s business. modular real-time IP System communications platform available. these modules can also be recombined to create new and higher-value applications. survivability and security Modularity: Mix-and-Match industry standard hardware for investment protection & flexibility Scalability: Cost-effectively deliver consistent services to sites from 100. sites and systems – supplements sophisticated Issue:March 2005 HiPath Real-Time IP Systems 25 .HiPath 3000/HiPath 5000 Scenario 11.0 real-time IP system Introduction HiPath 4000 V3.0 -. An enduring investment in a rock-solid. gateways. across small to very large offices. there is increasing disaggregation of modular components and applications. resilient. For example.0 of the HiPath 4000 solution.the most secure. call control modules. with a corresponding increase in complexity. security and reliability of the applications and services delivered to these clients are ensured by the extraordinary resiliency Siemens planned and engineered into V3.0 to go beyond the resiliency of traditional phone systems by leveraging the inherent resiliency of IP technology. They become easier to integrate into heterogeneous multi-vendor environments and can be distributed anywhere within the network. The integrity. tailor-made communications infrastructure. Siemens designed HiPath 4000 V3. o o o SIP: SIP capabilities Resilience: Multi-layered redundancy. flexibility and cost efficiency.000 users down to branch offices of 2 users. In a single administrative domain. As systems become more modular. HiPath 4000 V3. By addressing points of potential system failures. the HiPath 4000 V3.0 real-time IP system may support up to 100.

0 system’s standard components that simplifies designing redundancy and survivability into the network. latency and jitter. SIP for HiPath 4000 V3. companies simply owe it to their stakeholders to seriously consider a convergence approach to communications. Feature Enhancements for HiPath 4000 V3. application.0 include group call (parallel ringing on several clients). We understand that IT’s (information technology) chief concern isn’t keeping a few network components going. HiPath 3000.0 networks with HiPath 2000. call records. reliability and security. flexible and lasting company investment. It also provides system self-diagnostics and alarms.contingency routing offered by the ComScendo intelligent software. even the public switched telephone network. telecom -class RMX real-time operating system.0 real-time IP system to be a trend-setting leader in its complete and comprehensive approach to communications system resiliency. If problems are sensed. HiPath 4000 V3. security and reliability. HiPath 4000 V3. All of this works on top of a hardened. It is a holistic approach that recognizes the importance of application survivability and business continuity in the event of a failure at the component.0 (SIP for subscriber and Trunks) and payload and s ignaling encryption for HFA and IP-trunking. we’ve taken resiliency beyond traditional phone systems. Customer benefits include usage of cost effective / emerging SIP carrier offerings. keeping business operations intact. A key part of this persistent resiliency is the mix-and-match modularity of the HiPath 4000 V3.0 standard enclosure or in industry-standard servers – for extra survivability assurance. the contingency routing features of the HiPath ComScendo software can enable calls. The modularity and resiliency built into the HiPath 4000 V3. but no one matches the entire Siemens range and scope of resiliency to protect the ongoing operation of a business customer in so many potential problem or disaster recovery scenarios. Issue:March 2005 HiPath Real-Time IP Systems 26 . President. support of open standard.0 release to be as rock-solid as it can be. for a scalable. In most cases should a failure occur in any component of the HiPath 4000 V3. but keeping the entire business going. TEQConsult Group.0 provides an inexpensive offering for very small to medium branch scenarios. Flexible trunking options ensure continued operation for all sites in the enterprise. via advanced least-cost routing algorithms. migration story to HiPath 8000 with protection of investment in already deployed systems.0 real-time IP system offers what Siemens calls “persis tent resiliency” – the sum of all network.” “Persistent Resiliency” To Help Keep The Business And Work Flow Going The HiPath 4000 V3. This exclusive offering provides “look-ahead” call routing with QoS and IP network monitoring of packet loss. With today’s of HiPath applications plus other third party second generation IP (2gIP) productivity applications. That’s why we designed this HiPath 4000 V3. Consultant Allan Sulkin. IP calls are rerouted dynamically to alternative network paths.0 should help alleviate the fears of anyone concerned about VoIP technology not being mission-ready in terms of quality of service. enhancements for IPDA in different time zones. system and component-level redundancy and survivability – across the solution. Applications can be placed anywhere in the network – hosted in the HiPath 4000 V3. and system or network level. In fact. higher reachability by group call and reduced operating cost due to usage of IPDA in more scenarios with secure and confident communication.0 system or in the IP network. HiPath 5000 and HiPath 8000. considers the HiPath 4000 V3. calling features and shared applications to continue. "Many competitors include some of the system design elements that Siemens includes in its offering to ensure communications integrity.

Administration and RAS applications are based on a standard SCO UnixWare8 operating system. networks can scale and be tailored to meet most business requirements. RMX is a real-time operating system that provides highly efficient and reliable operation for the X86 processors. available in 19-inch and 30-inch stackable enclosures.0 system also brings greater component density to its physical form factor. Part of the Broader Portfolio. the HiPath 4000 V3.0 modularity means companies have choices in how they build resilient IP-based communications solutions that are tailored to their needs. also make it easier to add or move trunks. The modular architecture allows IP. applications.0 uses a highly reliable and resilient RMX real-time operating system to support high availability requirements. and additional resiliency and management applications such as QoS Manager. which allows easy integration of 3rd • Issue:March 2005 HiPath Real-Time IP Systems 27 . SIP and analog environments if necessary to leverage legacy investments as much as possible.0 utilizes three different operating systems. The greater density helps conserve precious real estate. HiPath 4000 V3.Modular. Complementing that feature are software modules and upgrades that can change systems to survivable gateways with relatively little effort or cost. and the HiPath ProCenter suite of multimedia contact center solutions. Standards-Based Architecture for Choices. providing uniformity among platforms that enables greater interoperability and flexibility in designing networks. redundancy. used regardless of standalone. standardized components. each optimized for its particular application: • HiPath 4000 core call control software is RMX. In all. Such a wide range of interoperable platforms and applications mean that enterprises can scale their networks to whatever their business demands while at the same time mixing IP. The RMX operating system protects against intrusion/viral attacks unlike some competitor’s operating systems that are subject to virus attacks operating on Windows servers. Extending Flexibility and Asset Lifecycles As part of a much broader portfolio. clients and management functions across systems and networks. protecting legacy investments while introducing IP’s benefits to the enterprise. stations. the HiPath MobileOffice Suite of mobility applications. Scalability and a Lasting Investment Since standard hardware components are used across most of the portfolio. clients such as optiPoint™ IP phones and soft clients. Defining HiPath 4000 V3. Common. TDM. For example. The HiPath 4000 V3. solutions aimed at small and medium -sized customers. a Siemens enhanced operating system based on iRMX.0 real-time IP system provides enterprise customers with access to a wide range of applications. further saving costs. networked. DirX™ identity management solutions and Management system operations software. distributed or hosted configurations. These same standard hardware components are used in the HiPath 3000 and HiPath 5000 real-time IP system families. TDM. SIP and analog networks to coexist.0 common control unit uses Intel Pentium processors and standard or compact Peripheral Component Interconnect (cPCI) chassis. the HiPath 4000 V3.0 Real-time IP system Applications installed and supported centrally are available across the entire network and the entire system is administered centrally. sites. The HiPath 4000 V3. such as HiPath OpenScape™ workgroup collaboration tools. the HiPath 4000 V3.

The HiPath 4000 V3. The HiPath 4000 V3.0 Highlights • • • • Group Call (Parallel ringing on several clients) Enhancements for IPDA in different time zones SIP for HiPath 4000 (SIP for subscriber and Trunks) Payload and signaling encryption for HFA and IP-trunking Customers are driving the new economy and reshaping their business processes. which is a real-time operating system that is used for real-time pre-call processing. New applications that integrate voice. Your enterprise must learn new ways to use your network more intelligently and cost-effectively to meet your customers' needs. you perform cost-effective switching and routing and in a mixed-type environment.0 • • • • • • Usage of cost effective / emerging SIP carrier offerings Migration story to HiPath 8000 with protection of investment in currently deployed systems Support of open standards Higher reachability by group call Reduced operating cost due to usage of IPDA in more scenarios Secure and confident communication Issue:March 2005 HiPath Real-Time IP Systems 28 . packet and mixed. In an entirely packet-switched environment. and industry standards • Enhanced quality of service and management support The HiPath 4000 V3.0 works in all three types of network environments: circuit. powered by HiPath ComScendo feature set. line and trunk interfaces / gateways use Vx Works. Your large enterprise system maintains quality. packet and mixed. and video.0 delivers the ability to extend survivable access points across your IP network to operate as one system and supports local trunking at the remote location. meeting your business needs today and through the transition to convergence. HiPath 4000 V3. This results in a comprehensive evolution strategy for IP that delivers the best investment protection for enterprise businesses. help customers solve business problems with: • Open. flexible.0 protects Hicom investments. where it makes sense for your business.0 is an IP Convergence real-time IP system that combines the benefits of IP networking with the rich features. reliability and features. Customer Benefits of the HiPath 4 0 0 0 V3 . ultimately. links to each of your customers. can help you provide better customer service. IP softphones. The HiPath 4000 V3. real-time IP system that supports all three network environments: circuit. Each process and transaction in your enterprise links to your network— which.0 is the industry's only IP convergence. The HiPath 4000 V3. you leverage IP when and where your business needs it.party applications. security. • IP.0 real-time IP systems. cell phones. In a circuitswitched environment. data. and proven telephony applications • Graceful upward and downward scalability throughout the entire portfolio • Reliability. you get an IP platform to support valuable circuitswitched capabilities. PDAs and existing optiPoint telephones • Powerful support of privacy. while leveraging the enterprise IP LAN/WAN infrastructure. server redundancy and survivability for businesses of all sizes • Increased choices of end user devices from IP telephones. applications and availability of a circuit-switched system. The common thread that all three operating systems have in common is that they are not subject to virus/worm attacks that have adversely affected competitor’s Microsoft based OS systems. The HiPath 4000 V3.

We provide a modular mix-and-match media server and media gateway architecture driven by HiPath 4000 V3. modems.0: media gateway for Greenfield installations with HiPath 8000 and the other is an integrated media gateway and media server. We also provide MetaManagement. evolving your HiPath 4000 V3. Now you have more choices in IP communication devices to meet your specific business needs. work in multi-vendor environments and scale to meet your changing needs. Up to 20% of the total solution are TDM legacy interfaces including fax.0 real-time IP system delivers an enhanced architecture with significant hardware and software enhancem ents implementing true softswitch with legacy support and a migration path with investment protection. TDM. The HiPath 4000 V3. in up to 40% of the total solution. Our worldwide experience has shown us that in migration scenarios.0 real-time IP system delivers the scalability. there is still support for connecting analog devices and trunks.0 real-time IP system is designed to leverage current investments. What is unique with the HiPath 4000 V3. ATM. IP to TDM and TDM to IP conversion. Most enterprise’s gradually move from TDM to IP convergence in planned steps. Customers can move to full IP networks right away if they choose. a comprehensive set of system and network management solutions to manage a converged network. The HiPath 4000 V3. Management Suite. campus fiber (V1. night bells. but not supported in V2. Issue:March 2005 HiPath Real-Time IP Systems 29 . There are two marketing packages for the HiPath 4000 V3. legacy support and media server for HiPath ComScendo and applications. Cost efficiencies with common hardware for platforms and applications. /S2 TDM to IP interfaces.0. ease of use. both in and out of the office. analog devices.0 system. Even if the enterprise wants all IP. promoting workforce mobility. Even though we provide IP systems. The HiPath 4000 V3. with both CorNet IP interworking across all platforms and investment protection for clients. That leaves us with the remaining 20% of the total solution using IP client devices. there is still a large portion of the topology that is dedicated to TDM.0 is its ability to support TDM. analog telephones and applications. industry standards use. desktop user productivity and workflow enhancements. These planned steps. E1/T1. distributed scalability and powerful performance.0 for new sales -customer migrate to IP networks) and wireless. leveraged IP network. the enterprise keeps the digital telephones or installs digital telephones. it’s not all IP.0 real-time IP system. There are four key functions of this new enhanced architecture: media gateway. IP of mixed environments. Another 20% of the total solution is TDM topology is dedicated for network interfaces including ISDN. They provide applications interoperability—which helps to reduce user disruption—and centralized support for remote LANs and IP devices. allowing you to experience custom converged networks with massive. digital telephones.Cut costs in networking administration.0 components are designed to offer standards based platforms. The HiPath 4000 V3. optimized bandwidth usage. deliver practical convergence limiting risk while leveraging investments as long as possible. reliability and power of the voice network to IP telephony. State-of-Art real-time IP system with Legacy Support Siemens strategy is IP.

free-stand option providing central control integration in an (Access Point) AP 3300 design and a 19-inch cPCI server rack for the HiPath 4000 V3.0 uses cPCI (compact industry standard server) architecture for 19-inch rack mount or stackable configurations for one scalable hardware. Enhance customer target group for IPDA solutions. This architecture allows full integration of industrial-standard cPCI server modules to run applications within the system.0 real-time IP system provides choices. There are two hardware options. The HiPath 4000 V3. presence management and other workflow capabilities that drive business value.0 is designed for real-time communication.0. Inexpensive offering for very small to medium branch scenarios . Customers that have the 19-inch TDM connected access points (AP 3500 / AP 3505) will be able to connect to the new HiPath 4000 V3. They are effective in PBX. TDM. giving them the flexibility to support highly diversified and multi-site network architectures. There are options for duplex operation including a redundant power supply for central control. This reduces operating and maintenance cost. Real-time communication The HiPath 4000 V3. The HiPath 4000 V3.0 Media Servers provide high-performance centralized call processing that may be distributed across a multi-protocol network. Full implementation of existing HiPath building blocks allows latest technology for lowest possible costs.0 and application servers. interfacing with real-time communication servers providing instant messaging. IP or a mix. Media Servers The application-enabling processing platforms is based on industry standard RMX a real-time communications operating system.0 is based on a fully scalable 19-inch compact PCI (cPCI) architecture for central-control components. administration and application. Realtime communication pushes business processes enabling the user to make decisions quicker and improving workflow and business efficiencies . an evolution path from TDM to IP converged network and value leveraging current investments. cPCI Architecture HiPath 4000 V3.The HiPath 4000 V3. A recent survey of nearly 1000 chief executives showed 3 out of 4 thought their company suffers from information overload (source: Executive Systems Research Center). Real-time communications removes barriers to inform ation access and maximizes effectiveness of iWorkers. • • • • SIP Trunking allows to use com petitive SIP carrier offerings In hosted / managed environments the ROI depends on HiPath 8000. IP-based systems and softswitch systems. The IPDA has a high ROI based on: Single system. the Issue:March 2005 HiPath Real-Time IP Systems 30 . In addition.

0 uses cPCI industry standard server hardware and a new method is used for E-software licensing. Below is the SMG strategy and definition. Integration of standard application servers into the communication system will allow elimination of server farms separate from the communication platform. Another improvement is increased IP gateway platform bandwidth (2Mbps to 8Mbps) for IP convergence and new business applications. free choice for 19-inch rack installation or traditional shelves with investment protection for future system expansions The cPCI architecture enables enhanced serviceability (hot-pluggable) for further investment protection.0 uses industry standard hardware (cPCI) architecture and a “feature dongle concept” applying a SIM card technology. Integrated Media Gateway and Server Issue:March 2005 HiPath Real-Time IP Systems 31 .0 contains complete modularity using cPCI standard servers at the host and remote locations as well as cPCI for applications. calculate the number of possible connections that should be measured for IP client subscribers.0 real-time IP systems.0 license indemnification is needed because the hardware and software are decoupled. Survivable Media Gateway (SMG): The HiPath 4000 V3. E-software licensing enables licenses to be generated over a web connection and opens up administration of the HiPath 4000 V3. This allows electronic licensing that would include flexible unlimited 30-day trial period for software licenses allowing faster service implementation. HiPath 4000 V3. The HiPath 4000 V3. Additionally. as well as the type of codecs used for bandwidth compression.new cPCI control provides improvements as a duplex option for all configurations. Full Scalability and Reduced Complexity The HiPath 4000 V3. it is a survivable media gateway (SMG) in a distributed topology to provide survivable edge options. In order to calculate the number of licenses for users and the hardware required. This reduces operating costs.0 is a single platform. When using large enterprise configurations. Modularity HiPath 4000 V3. Using traffic models ensures the accurate IP network end-to-end configuration. Traffic models need to calculate IPDA and IP trunking gateways. full scalability for 0 to 15 access-points (TDM) and 0 to 83 access points in IP distributed architecture (IPDA).0 positioning with solution packages: 1. traffic models need to be created for proper IP network operation. Media Gateway for the HiPath 8000 2.0 is a media gateway and in the future a survivable media gateway (SMG) for the HiPath 8000. HiPath 4000 V3. HiPath 4000 V3. the large enterprise mixed-mode gatekeeper is used for IPInterworking and IP-trunking connection of hundreds of gateways and serving thousands of IP users.

Media Gateway for the HiPath 8000 Issue:March 2005 HiPath Real-Time IP Systems 32 .

HFA Client overbooking is enabled supporting 240 clients with 120 channels. large. HG 3575 IP gateways have a choice between 30 channels or 120 channels depending on the network needs.0 has G. markets. HG 3570. The HG 3570.0 Real-time IP systems.0 real-time IP system architecture controls IP Payload switching in the network between HiPath 3000. 24 user packages to individual licenses per port/user. A digital PRI (US) gateway is offered for the U. This is called an “any to any” connection. The HiPath 4000 V3. HG 3530 AP 3300 IP and AP 3700 IP are offered in two sizes.and thousands of users on a single network. 700-plus telephony features across your IP and TDM network to support medium. 8. They support both payload and signaling traffic routed between packet-switched and circuit-switched networks. HG 3570 and HG 3575 gateways. An improvement of newer technology enables faster DSPs for IP gateways and AP gateways within the HG 3530. effective use of available bandwidth and the capability to connect full features to IP Clients via the Issue:March 2005 HiPath Real-Time IP Systems 33 .0 media servers and media gateways distribute HiPath ComScendo feature set. HiPath 4000 V3. The HiPath 4000 V3. Media servers and gateways Survivable Media Gateways These modular hardware elements deliver application-enabling data. HG 3575. or even multi-site contact centers. As the core software feature set for the HiPath 4000 V3. When the 120-channel option is chosen. Today the HiPath 4000 V3.0 clients that allows calculation for license indemnification and user license requirement of 2. HG 3550s. HG 3550s. The HiPath 4000 V3. serving as the glue that unites both new IP telephones and existing Siemens solutions.000 on a single system . voice.Integrated Media Gateway and Server Changes to software licensing includes a compression option for the HiPath Gateway HG 3530 V2. connecting any IP device to any other IP device. High performance IP gateway architecture The HG 3530. fax and messaging capabilities to your network. HiPath ComScendo feature set lets you introduce IP telephony where it makes sense for your business.S. Payload compression provides cost reduction. very large businesses. There is a new SLMA gateway with CLIP (caller ID) for analog phones.0 scales from under 200 users to as many as 12.0 real-time IP system IP interworking with the HiPath 3000. a 30 channel and a 120 channel version. HiPath 4000 and HiPath 5000 platforms.711 uncompressed standards. HiPath 5000 and HiPath 8000 using CorNet IP.

0 has the capability of placing the HG 3530 IP telephone gateways within the IPDA remote locations as well as the host location.0 HG 3530 gateway has a configurable capability for an HG 3530 gateway failure. This provides enhanced flexibility. The new high performance gateways provide improved customer workflow and better support for a smooth IP migration. These new gateways provide significant improvements of the 4000 V2. HG 3550 V2.0 has a new generation of more powerful and flexible highperformance –IP gateways. Smaller remote sites may have only IP telephones connected through the network. Issue:March 2005 HiPath Real-Time IP Systems 34 . another HG 3530 gateway will take over operations of the failed gateway. speed.0 direct media connection provides native IP switching within the HG 3530 gateways without conversion to TDM for all two-party connections between IP Clients. bandwidth conservation and usability in IP environments. payload switching / direct Media connections for HG 3530 Clients. The HiPath 4000 V3.0. cost reductions.000 IP or TDM clients per node. every call via the HG 3530 will be converted from IP to TDM coupled in the TDM Switching unit – and converted back to IP for an intersystem call. Direct Media Connections (DMC): Today with HiPath 4000 V3. This provides customer satisfaction and survivability for IP telephone in case of gateway failure. High Performance Gateways for the HG 3500 HiPath 4000 V3. dynamic use of gateway resources and multi codec switching allows usage of multiple different codecs within one network. even when the gateways are using different compression Codecs. support of the enterprise workflow tools within IP the environment (LAN. The HiPath 4000 V3. This ensures current bandwidth of access points will be monitored and execution to reject calls if the bandwidth is not sufficient. The HiPath 4000 V3. high flexibility for the desktop. etc.0 has WAN bandwidth monitoring and calculation. keeps local traffic local and provides a solution without TDM Components at the central realtime IP system location. HG 3530 gateway within IPDA remote location Workstation protocol is based on CorNet-IP and is available across HiPath 4000 and 3000 platforms.0 High performance gateway improvements include voice compression. This produces a reduction of IP traffic via WAN.0 – IP Trunking and HG 3570/75 V2. VPN) and easy to integrate and convert to convergence and an IP solution. This provides up to 12.0 direct media connection provides significant QoS improvement (less echo & delay). customer satisfaction and less administration. less administration.0 effectiveness. reduction of IP-delays. branch offices and configurations with satellite offices that will improve voice quality.0 handles Modem and DTMF tones using the HG 3570 gateway The 4000 V3. HiPath 4000 V3. there is IP interworking with applications. This provides the ability to use decentralized CTI Applications. WAN. improved gateway performance. IP network failure.WAN and VPN Connections (Satellite offices) In addition to real-time IP systems. HiPath 4000 V3. up to 120 simultaneous connections per gateway with flexible assignment for subscribers per gateway (240 users per 120 channels per gateway) and support of 1st party CTI for IP Clients.0 – feature access (HFA) for IP Clients. bandwidth usage and scalability. These include the HG 3530 V2. QoS enhancements are built into the IP gateway architecture that will operate in conjunction with HiPath QoS 2000 policy management.0 – IP distributed architecture. The new high performance gateways operate especially well for large IP network configurations. HiPath 4000 V3. There are options when enabling the IP network and each option has different survivability capabilities depending upon host failure.

Call forwarding on error requires that each subscriber define an emergency destination. HiPath 4000 V3. There is HG 3530 IP gateway hot fail-over redundancy if another HG 3530 IP gateway fails.0.. Alternate large gatekeeper registration provides registration to other gatekeepers in case of a failure. customer. Call forwarding on error will be activated whenever undependability in the IP network is detected or reaching an unavailable device.e.0 real-time IP system might control a contact center and be located in North America. The physical location is irrelevant. Each communication device automatically identifies itself to the network when it attempts to establish a connection. a HiPath 4000 V3. supplier.0 large enterprise gatekeeper is now internal and can supervise up to 500 HG 3550 gateways. HiPath 4000. In practice.g.0 host disaster recovery provides a duplicate secondary host HiPath 4000 V3. Authentication is performed in a Smart Card Access Application SCAA via ACL-C (CSTA). 5000 and HiPath 8000 Issue:March 2005 HiPath Real-Time IP Systems 35 . Thus. New Advanced Survivable Edge Solutions and Options . There are two options for the AP 3700. enterpris e-wide end to end security infrastructure that aligns business operations with effective risk management. Holistic security.0 in case of a failure at the primary host HiPath 4000 V3. There is an AP 3700 (cPCI) survivable intelligent access point located within the IPDA that provides intelligent. that builds.0 has several survivability and reliability options for disaster recovery. Distributed locations: The HiPath 4000 V3. an additional security feature for users and single site logon. Improved CorNet IP Interworking • Media switching between HiPath 3000. a 19 inch host shelf with 13 slots and a 19-inch IPDA with nine slots.Survivability insurance • cPCI 19” Rack Mounted Local/Remote Media Gateways • Scalable Intelligent Survivability for Host or Hub Failure • PSTN Re-routing for IP Network Failure Survivability and Reliability The HiPath 4000 V3. This provides customer satisfaction. hardware failure and IP network failure. These options provides 19 inch mountable for full integration into the IP world and a 19-inch option for TDM based access points. authorization. the network manager would not want traffic to travel backwards and forwards across continents because the application would operate at more than one site.0 supports the Signature Module with the OptiPoint 400/500/600. employee). free seating etc. Emergency destinations are enabled as an example: alternative routes to this extension number via CO i. however. 0004989720-4711 instead of 0004989722-4711. The relevant IP platform confirms the identity of the user and employs an Internet protocol (DHCP) to enable access to authorized services and applications. This simple example illustrates the intrinsic flexibility of CoIP (communication over IP). survivability if the host or IP network segment fails. performance. maintains and leverages business relationships using network technology. enables business through increased user access regardless of location and type of end-user (e. and efficient administration Interfaces between distributed and legacy systems. scalability. true end to end real-time communication convergence approach provides a business balance of effective security while meeting ongoing business challenges. Security The HiPath 4000 V3. adds consistent authentication.The 4000 V3.0 real-time IP systems are distributed and their physical location on the network is not relevant. but this facility would also be available to agents in Europe and Asia.

e. (i.0 provides enhancements to the following clients: new optiPoint 410 IP telephones. converged HiPath 3000 and HiPath 4000 real-time IP systems. optiPoint 420 and optiPoint 600. we cover the spectrum. From analog.0 accommodates IP switching even for users connected to different HiPath platforms.0 is a real-time IP system using industry standard cPCI (compact server) and industry standard RMX real-time operating system. intelligent. and mobility client solutions. a similar superset protocol is employed for networks of real-time IP systems.• • IP interworking anywhere Fully open for third party developers with HiPath (CAP) Common Application Platform Interoperability: Platform Interworking The real-time IP system portfolio covers any possible customer scenarios. Most vendors support standards like H. On the circuit switched side. • • • Enhances optiPoint 400/600 Line Also compatible with Optiset E. Legacy Digital Clients & Devices HiPath 4000 V3. optiPoint 400. Common components. Therefore. The communication platform is the feature server and TDM gateway. IP Networking with other Vendors At this point networking with other systems is accomplished either through TDM connections or gateways. and new optiPoint 410 and optiPoint 420 IP clients to optiPoint 600 IP/TDM large display clients. it provides a flexible communications environment and the real-time IP systems provide a user transparency between them.450 and SIP but a clear IP Networking/Signaling Standard is not available. HiPath 4000 and HiPath 3000 in the same network). The optiPoint 410 IP telephones are very price competitive. HiPath 5000 RSM’s and HiPath 8000 SIP based real-time IP systems.0 offers a wide choice of flexible. digital. Q. State-of-Art IP Softswitch with Legacy Support HiPath 4000 V3. IP is used on the packet switched side for interoperation with the platforms of other vendors. optiClient IP softphones. Customers will probably have Mixed Scenarios in the future as they have today.Sig is still the common protocol. optiPoint 410. The HiPath CorporateConnect links users desktop device to their cell phone providing one number service anytime. CorNet IP. anywhere access. 500. 323 H. Networks of Hicom PBXs used CorNet. a clear and comprehensive open interface architecture is critical to remain flexible. 600 and optiClient Families Mobile IP Client Moves Client enhancements The HiPath 4000 V3. which is a superset protocol. easy to use communication devices to meet your company's unique needs.Sig are employed for interoperation with the PBXs of other vendors. applications and management suites will ensure less initial investment costs for our customers in multi-platform scenarios. decentralized CTI applications. industry standard signaling protocols such as Q. The HiPath 4000 V3. Organizations can configure any mix of Siemens circuit-switched PBXs. Improving workflow This is accomplished by Mobile HFA. • • • • IP Payload Switching (Any to Any) Integrated Gateway/Gatekeeper IP to TDM Protocol Converter Continues to Support Analog. Deployment Service (DLS) delivers device and QoS related parameters to HiPath clients to update and upgrade with new software. enhanced network-wide mobility on IP Issue:March 2005 HiPath Real-Time IP Systems 36 .

emails and interactive Web calls.0 Systems to HiPath 4000 V3. The functionality is equivalent to having all the telephony features of a regular IP phone on a computer. The optiPoint 420 uses “SLK technology” and is a perfect solution for customers making use of Desk Sharing / Flexible Office or those users who often reprogram their function keys and executives. Similar functionality can be enabled on Pocket PC PDAs.0 will be a software upgrade only. IP Distributed Architecture and HG 3530 IP Distributed Architecture is available on all hardware platforms.0 new optiPoint 410 and optiPoint 420 IP Phone. Not supported hardware needs to be replaced. IPDA has a high ROI based on: Single system. Basic (12 keys). The HiPath 4000 V3. which explains the term softphone. HiPath 4000 V3. Key module (19 keys. support of 4 line display. Entry (8 keys).0. HiPath has clear advantages that differentiate it from competitors. Upgrade of the HiPath 4000 V2.0. intelligent pointer handling. HDMS Upgrades to 4000 Manager Existing HDMS systems and HiPath 4000 Manager systems need to be upgraded to the corresponding HiPath 4000 Manager version. local directory). Depending on the current version different upgrade options / packages for hardware and software will be available.0. This means that users of notebooks can take their extension with them and can make and receive calls from any location on the corporate network. administration and application Issue:March 2005 HiPath Real-Time IP Systems 37 . the existing Gateway Cards HG3530/HG3550/HG3570/HG3575 have to be replaced by HG3530/50/70/75 V2.0 software release except the HiPath 4300 (converted Hicom 330 E / H. An IP softphone also simplifies the provisioning of multimedia contact center agents capable of handling voice calls. self labeling). improved handling of caller list. Advantages As a market leader in voice communications. Customers. they will be able to order a cPCI Shelf in addition to their existing hardware and host application servers within this shelf. To take advantage of the new IPDA / and HFA Features of HiPath 4000 V3. less administration and state of the art design and concept. Desktop Productivity This provides increased end user productivity due improved personal workflow flexibility. HiPath 4000 V3.0 has the capability to logon / logoff (mobile HFA) from any IP telephone connected to an HP 3530 IP gateway.323 and CorNet-IP signaling stack and is also interoperable w/ HiPath 3000). IP Telephony software is available for desktop or notebook PCs. Advance (19 keys. Java applications). smart card application support and support of optiPoint 410 IPphones with new features and accessibility.0 used for medium and large enterprises offer the following key differentiators: • • SIP Trunking allows to use competitive SIP carrier offerings Enhance customer target group for IPDA solutions. display module (touch screen. Mobile HFA works for single site and in a network. H.clients. 80 CMX) platforms. If the customer wants to take advantage of the cPCI ability to integrate application servers. The hardware requirements for the central control are the same as in the 4000 V3. willing to exchange their central control will need to order a cabinet conversion. Standard (self labeling). emergency call and location ID number and the SLK (Self Labeling Key) module for the optiPoint 420. HiPath 4000 V3. This provides new feature enhancements.0 has a stand alone “a/b adapter” appliance to provide connectivity to analog devices like FAX (this adapter is available w/ SIP. which support the HiPath 4000 V3.

0 1. In the future HiPath 8000 will scale to smaller markets with native integration to the HiPath 8000 systems. The HiPath 4000 V3. Military. EDS and many others. including all communication services.0 as a media gateway. hosted / managed IP option by itself providing SIP based client support or an option to add media gateways to the distributed topology. HiPath 8000 V2.0 solution will support advanced multi-media and multimodal services. Very large enterprises may include global Fortune 1000. AT&T Solutions. but the enterprise outsource’s communication services to a service provider. survivability and reliability for the HiPath 8000 V2. office. and provides access to the most advanced business workflow features available. The target customers are very large enterprises that are distributed and need high reliability. advanced applications as presence. provides additional value added features.• Inexpensive offering for very small to medium branch scenarios 12. Issue:March 2005 HiPath Real-Time IP Systems 38 .0 systems. The very large enterprise option provides centralized communication services in data center(s). medium and larger enterprise locations that are distributed from the data center. it is most likely due to facilities failure. Siemens HiPath 8000 V2. HiPath 8000 V2. Government.0 hosted / managed solution and the option of media gateways provide a clear option for our very large enterprise customers. The Managed Service Providers option also centralizes communication services in data center(s). home office.0. reduce operational expenses.0 is located in a very large enterprise data center(s) serves small.0 offers hosted capabilities to very large enterprise customers and an option of real-time IP systems (HiPath 4000 V3.0 is lost. The service provider operates dedicated servers for enterprise. Managed service providers may include IBM Global Services. The HiPath 8000 V2. The enterprise controls and manages the data center(s). 2.0. The HiPath 8000 V2.0 very large enterprise strategy is to develop a SIPbased hosted / managed real-time communication overlay IP network that can be deployed and managed from a customer’s data center.0 with confidence that their investment is protected if and when they migrate to HiPath 8000 V2.0 real-time IP system The HiPath 8000 V2. instant messaging and others and tightly integrate mobile workers into one seamless enterprise network. The media gateways provide reliability.0 seamlessly supports the communications environment across the enterprise. and mobile locations. The distributed locations have several options.0 real-time IP system can be a stand-alone or networked solution on its own accord or is a media gateway for the HiPath 8000. survivability for continued operation to remote locations providing their own HiPath ComScendo feature set if there is a facilities failure. There are two options for deployment of the HiPath 8000 V2. Very large and mega enterprise customers can purchase the HiPath 4000 V3. The HiPath 4000 V3. including direct distribution from the data center over the SIP overlay IP network directly to IP clients or to media gateways (MG) that ensure operation to distributed locations. The combined HiPath 8000 V2.0 and media gateway approach improves the users experience.0) as media gateways for HiPath 8000 V2. You have the best of both worlds. if the services of the HiPath 8000 V2. The HiPath 8000 V2. Universities and others. survivability and advanced routing capabilities.

This approach is ideal for HiPath 8000 V2.0.0 applications. is an integrated SIP proxy functionality that is fully redundant. The HiPath 8000 V2. media gateways. similar to NGN (next generation network) carrier architectures. real-time IP system and applications. and over a QoS managed network. as a media gateway for the HiPath 8000 V2. can be broken down into four key components: devices. HiPath 8000 V2.0 provides the following key features: General overview Architectural Elements • Edge system* • Enhanced CSTA Manager • Enhanced QSIG via SIP • Software Licensing * • Web Services Step 1 Features Highlights • Enterprise feature set step 2 • Enhanced E911 • Authorization codes • Account codes • Loud Speaker Paging • Hotline/Warmline • Night Service • Station controlled large conference Applications Interworking • ProCenter * • Attendant console functionality* • Genesys Call center * • Aspect Call Center * • Low-end Attendant Answer Position * • IPUnity Video Conferencing * • Xpressions * • OpenScape step 2 Issue:March 2005 HiPath Real-Time IP Systems 39 .0 real-time IP system architecture.The media gateway (MG) strategy is a key architectural consideration and core part of the Siemens mix and match component strategy. Designed within the HiPath 4000 V3. At the heart of the HiPath 8000 V2. This application can reside and be managed from a data center like any other traditional data application. Linux operating software.0.0. are fully redundant SIP proxy and registrar services (real-time media trans action controllers) that operate on industry standard IBM servers.

The demand for continuously functioning IT and telecommunication infrastructure is constantly rising: Increasing mobility. This survivability strategy takes advantage of the HiPath 8000’s public carrier roots to ensure that hosted solutions will deliver a new reliability that exceeds that delivered by enterprise CPE solutions. HiPath 8000 V2. Instead. RTP adds the necessary functionality to this basis that enables fault-tolerant application software to provide continuous service even in case of software or hardware failures. always on communications application. based on carrier grade IBM. Siemens has hundreds of RTP installations around the world delivering carrier-class availability of 99.0 and will not lead to any service degradation. It runs on highly reliable faulttolerant industry-standard IBM servers. HiPath 8000 V2. collaboration services. Within the HiPath 8000 V2. local legacy support (for analog applications such as faxes.0 data center configurations. offering an additional level of functionality. In remote locations. optiClient soft clients and media gateways (MG) that provide the interfaces to the PSTN. WANs.0 connects to branch offices and mobile workers via a WAN network that provides the necessary bandwidth. the user may utilize the latest stateof-the art processor and computing platform technology standard components. In the case of most customers. multi-modal. Linux and RTP. This concept allows a step-by-step and affordable migration to data center Hosted telephony solutions by leveraging as much of the existing inves tments as possible and by eliminating the need to make major capital investments to support PSTN and legacy devices. Siemens uses RTP (resilient telco platform) solutions that provide customer value through continuous service. RTP works on top of a normal. In all global business operations. this approach provides Issue:March 2005 HiPath Real-Time IP Systems 40 . legacy devices and IP clients. continuous service without interruption is a clear business advantage and customer value. Siemens research indicates that in most organizations network gateways and legacy support will account for 40% to 50% of interface requirements. different types of data and communication devices are connected via a LAN. Compared to traditional proprietary solutions. presence. While the HiPath 8000 V2. the SIP protocol will be the fundamental architectural approach due to its ability to support both telephony and other real-time services that will be common place in the new next generation network (NGN) world such as video. LANs.0 real-time IP system. etc.General Interworking • HiPath 3000/4000 as SMG using HiPath 8000 for SIP survivability • QCU (QoS monitoring) * The HiPath 8000 V2. global business operation throughout all time zones. hall phones. alarms. RTP is a Siemens internally developed software solution that addresses users who need to achieve a true. HiPath 8000 V2. local network gateways.999% with resilience towards software and hardware failures. multi-modal. the support of legacy digital telephones can significantly reduce migration expenses. off-the-shelf SuSE Linux system in a standard cluster environment. security and QoS. etc. provide user benefits from a low cost of ownership and a low integration overhead through the consistent use of standard components. Siemens provides many optiPoint SIP phones.0 HiPath ComScendo software is scalable from a few thousand up to several ten thousands of users. perm anent availability of their real-time IP systems and applications. RTP requires no modifications to the operating system or database. multi-media.0 will make no differentiation between media or mode delivering on the promise of a truly multi-media. Finally.) and in migration scenarios digital telephones are still required. real-time messaging and zero downtime tolerance in real-time IP systems are the major driving trends. modems. Specific hardware errors will be automatically managed by the HiPath 8000 V2.0 will support multiple protocols due to its carrier heritage.

The HiPath 8000 V2. SIP IP clients. standard hardware.0 topology depicting centralized applications. Assumptions • We exclude client device costs but include cost of software user licenses • We did not include an IP network engagement because both models would need a network engagement • 25% of employees work in HQ location • 75% of employees work in remote locations • 90% of employees use unified messaging (option) Issue:March 2005 HiPath Real-Time IP Systems 41 . operational and management expenses. HiPath 8000 V2. Three system configurations were involved. legacy telephones. HiPath 8000 V2. mobility and connection to next generation networks is shown below.0 TCO model A TCO study was commissioned by Siemens to identify the cost involved between a LAN based IP system and the HiPath 8000 softswitch architecture. legacy PBX’s. SIP overlay network. The HiPath 8000 V2.back-up in the event of a network facility failure.0 topology depicting centralized applications. SIP overlay network. a medium site with 50k users and a large site with 100k users. SMG’s. A small site with 15k users. SIP IP telephones.0 lowers capital. mobility is shown below.

The HiPath 8000 hosted / managed deployment solution Is the best option due to the TCO being the most economical. Comparing overall cost models. The HiPath 8000 shows a lower 5 year TCO per user than the LAN based IP systems. The HiPath 8000 Hosted / managed deployment solution offers the most flexible migration path by deploy one user at a time. warranty and maintenance • Estimate for 4-year maintenance. The LAN based IP system utilizes may servers. daily operations and management Is streamlined and end user productivity and business process are maximized. installation. linear and predictable per user model and performance pricing. The most expensive strategy for large enterprises Is “do nothing”.• • 10% of employees use conferencing 20% total trunking (host and edge) edge has local trunking Methodology • We compute the platform CapEx and OpEx for each of the 3 enterprise managed voice service deployment scenarios • 5 Year TCO includes hardware. whereas the HiPath 8000 utilizes very few servers. the HiPath 8000 proves to be the most economical choice. following 1 year warranty (estimated). This TCO analysis was audited by InfoTech April 2004. with NPV calculations assuming a 3% interest rate Below is the result of the TCO analysis. software. Issue:March 2005 HiPath Real-Time IP Systems 42 .

5% Of User Population § Messaging – 90% Voice Only. 100% IP In The Network On Desktop o Managed IP PBX: New. 10% UM § Conferencing – 2500 Simultaneous Conversations Issue:March 2005 HiPath Real-Time IP Systems 43 .25. Best & Moderate • Moderate Used In Results Shown Today § Selection Of Maintenance Coverage/Plans • 8-5.This TCO comparison model considers many options beyond the TCO above of the HiPath 8000 versus a LAN based IP system only.000 Users Dispersed Across The US o 4% Line Growth Over 5-year Period o One Major Technology Update To Latest Release During 5-year Period o Modeling Allows: § 3 “Network Readiness” Scenarios • Worst. 100% IP. Basic Coverage Plan Used o Applications Included: § ACD . CPE Managed By Service Provider o IP Centrex: IP Voice Provided By LEC o HiPath 4000: New HiPath 4000 Solution o HiPath 8000 Managed: CPE Managed By Service Provider o End Of Life PBX: Replace 10% Of Traditional PBX Systems Per Year Scenario used for the TCO: o Very Large Enterprise . The TCO comparison compares VoIP deployment Models to the HiPath 8000 o Traditional PBX: Maintain Current Investment o Upgrade PBX To 1gIP: Converged Architecture To Support IP Networking o IP PBX: New.

The monthly cost per user outperforms other options by as much as 21%. The HiPath 8000 is 20% less than IP PBX represented by the arrow in the middle . are upgrade costs only. moves-adds -changes and maintenance for the HiPath 8000 is 50% Less than “do nothing” & 1gIP represented by the arrow on the top left. The operating expense for staff. The traditional PBX and upgrade PBX represented in the lower left in blue. Issue:March 2005 HiPath Real-Time IP Systems 44 .lower. The capital expense is 38% less than other options.

Issue:March 2005 HiPath Real-Time IP Systems 45 . 13.The HiPath 8000 provides an 86% lower cost in facility expense than other options. Migration Plan HiPath real-time IP system investments become part of the 2gIP system as survivable media gateways and interworking with HiPath 8000 managed systems.

optiPoints/clients and most applications will fully migrate.Sig for competitive or Siemens PBX and CorNet IP for HiPath VoIP solutions . Enterprise migrating to the HiPath 8000 can leverage their existing infrastructure investments. a user always has their own presets at their finger- Issue:March 2005 HiPath Real-Time IP Systems 46 . Siemens provides investment protection via CorNet IP or SMG conversion.This is the overall HiPath real-time IP system migration plan. It means that. they are ideally suited to desk-sharing environments. as soon as the user logs on. innovative technology for the automatic transfer of key presets. 14. Clients & Devices Overview: optiPoint – optiClient Portfolio Positioning Thanks to new. Smooth legacy transitions include two interoperability options with increasing transparency: using Q.

High Level Voice Quality. Companies where many users frequently change workstations.tips. Touch Screen Modules) • Price competitive • Portability across systems • Flexible Migration Path Issue:March 2005 HiPath Real-Time IP Systems 47 . or often modify key presets can realize significant cost savings. Clients & Devices Positioning SIP Portfolio Flexibility • Modularity through Module and Adapters across all Systems • Common User Interface and full feature access across all systems • Optimizing of Investments due to a large Product Portfolio • Self labeling keys Life Cycle Cost Saving • Mobile user / Desk sharing – reducing the number of phones • Feature upgrade via software download • Easy Moving (plug and call) • Remote Administration • Reuse of adapters and modules Highlights • New features (Voice Dialing.even for especially demanding users. optiPoint 420 is always the convenient solution .

due to the standard interfaces and APIs. they are also easy to integrate into existing communications systems. and benefit from particularly low operating costs. as well as reducing repair and maintenance costs.* The optional slk m odule . Plug and call functionality shortens installation time.• Investment Protection due to software download • Decreasing Lifecycle costs The modularity and flexible expansion options also make for highly attractive pricing on optiPoint 420 phones. the phones in the optiPoint 420 range assign keys automatically. And. cutting out and inserting labels as a result of just one key change. Thanks to the latest in IP technology. A shift key provides for 12 additional function keys on four separate levels. Feature updates are carried out simply via software downloads. along with associated features. No more time is wasted writing.which matches the design of the system phone also offers the new. all phones in the optiPoint 420 range support the full spectrum of HiPath systems. optiPoint slk module. Special features of the optiPoint 420 range include the especially high voice quality thanks to G. Together with HiPath-real time IP systems. innovative technology enabling automatic transfer of key presets. Issue:March 2005 HiPath Real-Time IP Systems 48 . You pay only for what you really need.722 broadband codec technology. Up to two optiPoint slk modules can be fitted to optiPoint 420 standard and advance models.

The optiPoint WL2 professional and professional s is a wireless phone for the office environment (on-campus) as well as low priority for off-campus usage (e. optiPocket and optiPoint clients .g. Deployment Service (DLS) Deployment Service (DLS) is a standalone HiPath management application that supports optiClient. Software downloads are for remote and scheduled selected clients. This update includes new software via the integrated HiPath License Management (HLM) for optiPoint phones only. Configuration management configures QoS parameters (profiles and template mechanism) and s upports bulk changes for a set of selected clients. DLS delivers device and QoS related parameters to HiPath clients . DLS supports inventory management of clients . The optiPoint WL2 professional and professional s provides mobility in VoIP installations . public hot spots). Issue:March 2005 HiPath Real-Time IP Systems 49 . investment Protection by support of CorNet and SIP feature set and Interoperability with all standard compliant WLAN infrastructure products.

HiPath MetaManagement HiPath MetaManagement Suite The HiPath MetaManagement Suite provides a comprehensive set of tools that make it easier for you to manage your complex network infrastructure— including both voice and data communications —through a common Webbased user interface. HiPath MetaManagement can also be integrated into umbrella management systems i. With HiPath MetaManagement Suite. HiPath MetaManagement supports the administration of a convergence landscape and enables a uniform and universal management of the entire solution suite.DLS within an enterprise network 15. regardless of the combination of products and applications that comprise an enterprise solution. increase staff productivity and reduce your operating costs.e. Each component of HiPath MetaManagement has its own management and administration interface. The modular concept ensures the correct combination of applications and features for each network configuration and thereby protects communication infrastructure investments on a long-term basis. defined as an element manager. you can improve network uptime. communication platforms and applications from a single universal interface. to support the administration and serviceability of the entire enterprise solution. Issue:March 2005 HiPath Real-Time IP Systems 50 . IBM Tivoli NetView and HP OpenView. Each element manager is complemented by and integrated with the HiPath MetaManagement Application to provide the system administrator with the ability to manage a network of various network components.

Security and Software License under laying element managers or to the third party applications. These may include databases like corporate directory services or engines for applications that are enterprise-wide applications (examples are: Billing Systems. Service Process Management. Fault management. are the back office management applications are applications usually behind the scenes and are indirectly accessed via the management applications. QoS based Service Level Management. HiPath Quality of Service Management reduced life cycle costs such as s ingle point of allocation of QoS data in the HiPath IP. Accounting management and User management are applications to provide management functions to all of the under laying levels. Within network policy management it provides centralized and automated QoS data analysis as well as SLA Monitoring with automated SNMP alarming. Element managers and underlying applications from third parties can be opened and management functions performed. transfer of HiPath QoS data to external applications and centralized allocation of QoS parameter to HiPath devices. This is the first tool to prove quality within the HiPath IP network. Access is provided to QoS Policy and Performance. …). HiPath Quality of Service Management provides Centralized collection of QoS data from HiPath components that include analysis of QoS data (Reporting). Issue:March 2005 HiPath Real-Time IP Systems 51 . The desktop is like the dashboard in your automobile or a window to the management world.Management Architecture At the top. Management applications are designed for a specific function of management.

The IT staff may state we do not need HiPath MetaManagement because we have an umbrella management system in place now. communication platforms and applications from a single universal interface. Issue:March 2005 HiPath Real-Time IP Systems 52 . Each component has its own management and administration interface. they do have a management system until they reach a larger user or traffic size. HiPath MetaManagement Structure Many times the IT department is confused when we present HiPath MetaManagement. to support the administration and serviceability of the entire enterprise solution. They perform different functions.The DLS Phone Element Manager provides deployment of new software that is downloaded to the IP telephones as new loadware. To identify where and when each solution fits within the enterprise. Real-time IP systems provide this element manager capability for a multi-node or single node configuration of HiPath 2000. There are some distinct differences. They may elect to use Management today and when they grow to a large company. Element managers manage a single product category or a group of products in the same category. Enterprises that currently have an umbrella management system need to have HiPath MetaManagement for the voice and related applications. HiPath 4000 and HiPath 8000. HiPath 5000. they may elect to have an umbrella management system. some enterprises may be small and growing. HiPath MetaManagement can still be integrated within the umbrella management system. defined as an element manager. Each element manager is complemented by and integrated with the HiPath MetaManagement Application to provide the system administrator with the ability to manage a network of various network components. HiPath 3000.

It also makes applications more fault-tolerant and efficient by dynamically changing policies in the face of network problems. HiPath QoS 2000 manages the links to the remote sites. thus minimizing the Total Cost of Ownership (TCO). an im portant component of a solution is the HiPath QoS 2000 application performance. and at branch offices. monitoring and reporting.16. In today's IP networks. voice over IP. As companies move towards converged networks and add new solutions such as HiPath IP realtime Communication. This problem can be solved with HiPath QoS 2000. Issue:March 2005 HiPath Real-Time IP Systems 53 . maintaining reliability of existing systems. enforces business policies and creates reports using specific criteria to measure success. Nevertheless applications have different QoS requirements. No other QoS solution provides this level of application optimization and guaranteed availability. QoS is a fundamental attribute of converged IP networks that support business applications. transport speed. services delivery and supply chain management. HiPath QoS 2000 incorporates multiple QoS mechanisms that handle all traffic types in one integrated platform. distance learning and collaborative video. distribution. HiPath QoS 2000 eases concerns about migration by minimizing disruption—building on current functionality.g. all applications are important and have their specific value . packet-loss etc. the Quality of Service Solution that guarantees adequate network resources for all applications on the network. which enables centralized policy-management. Thus. e. especially real-time and business-critical applications that directly affect the bottom line. unified messaging. HiPath QoS 2000 supports IP-enabled applications for customer relationship management. regarding bandwidth. and providing future investment protection. the problem of business applications competing for resources on the network only intensifies. When implemented at the headquarters.from web access to enterprise resource planning (ERP) to database queries. HiPath QoS 2000 delivers application performance management to enable real-time communication and business critical applications on IP infrastructures. HiPath QoS 2000 Networking Infrastructure HiPath QoS 2000 is based on a scalable architecture that allows it to be deployed both at the headquarters as well as branch offices. HiPath QoS 2000 was designed to be easy to use and to allow completely transparent deployment. HiPath QoS 2000 handles the prioritization and protection of HiPath IP Real-Time System Communication and other business-critical applications. It also goes a step further to enable applications like process control. HiPath QoS 2000 optimizes application performance by providing an end-toend QoS solution that intelligently monitors network resources. management system and HiPath QoSDirector.

Off-load expensive routers. In a customer environment.g. providing. Deploy new applications faster Roll out new applications like VoIP and IP videoconferencing without impacting bandwidth requirements or business-critical applications. HiPath IP-Trunking Solutions and Remote Clients HiPath QoS 2000 covers Enterprise Remote Sites / Small Data Centers form 512Kbps up to 100Mbps Large Enterprise Data Centers / Service Providers Comprehensive Policy Management and Monitoring with the HiPath MetaManagement System in IP Corporate Infrastructures Optimize current applications Map business objectives to network resources to ensure maximum performance for business-critical applications. or managing QoS. Maximize Return on Investment (ROI) Extend the life of existing infrastructure as you scale or add applications. users and servers that are affecting network performance. Gain visibility into network usage Identify and manage applications. Loss) for distributed HiPath real-time Solutions. Eliminate the need to over-provision bandwidth. Jitter.HiPath QoSDirector Issue:March 2005 HiPath Real-Time IP Systems 54 . saving on infrastructure and support costs. there are several components relying on.o o o o HiPath QoS 2000 brings End-to-End QoS and Traffic Management for HiPath real-time Solutions with centralized Policy Management Improved Performance (Packet Latency. Cisco Works) to be launched from the HiPath Management Desktop QoS Policy & Performance Access . routers) and the related administration products HiPath real-time IP systems and the corresponding element managers HiPath Clients and the corresponding element managers HiPath Applications and the corresponding element managers HiPath MetaManagement Customer specific IT applications & Network Management Systems HiPath MetaManagement provides the following features in regard to QoS functions: o QoS Configuration o QoS Data Collection o QoS Monitoring o Performance Management o Service Level Management (SLM) o GUI integration of 3rd Party products (e. Control network related costs Reduce bandwidth requirements. They can be organized into the following structure: o o o o o o IP Infrastructure (switches. Maintain competitive edge Use assets most effectively to improve customer satisfaction and employee productivity. Capitalize on converged network technologies.

CSTA 3. JTAPI and others). mobile carriers and developer partners. HiPath common application platform (CAP) creates value for enterprises. fixed line carriers. communication platforms. HiPath Common Application Platform (HiPath CAP V3. HiPath CAP brings different worlds together such as mobile networks.0) HiPath CAP HiPath CAP is a middleware that provides standard protocols and APIs for application developers (CSTA. It is a modular and scalable software which enables access to different communication platforms (multi-connectivity) providing application portability across multi communication platforms (multi-domain). HiPath CAP is an “ultimate interworking engine for application platforms”.QoS policy and performance access topology 17. leveraging current network infrastructures. applications and other items providing crossover investment protection. TAPI. carrier networks and enterprise Issue:March 2005 HiPath Real-Time IP Systems 55 .

HiPath CAP Management (administration and licensing) can be installed on any one server per distributed CAP installations. HiPath CAP leverages current Siemens applications. Many customers are in a multi-vendor environment today and need to protect those investments. In addition.networks. the new XML Phone Services interface enables the integration of web services that support IP phones and system phones. XML also integrates well with back office applications and real-time IP systems. ONE SWITCH o HiPath CAP resides on a single PC. HiPath CAP provides the interworking of these diverse communication platforms to interwork with each other and with applications seamlessly. with one component of each type installed. and provides a number of interesting phone performance features on an ad-hoc basis. HiPath CAP Configuration Scenario • Single CAP. Call control service can be distributed across the network based on load balancing. harmonizing all platforms with applications. o HiPath 4000 real-time IP system example: • • • • Single CAP. HiPath CAP as the ultimate interworking engine enables non related platforms and applications to interwork as one solution. Normally interworking takes place for voice using the Q. MULTIPLE SWITCHES HiPath CAP is installed as a distributed system on several servers close to the respective switch. performance or security.SIG (Q. third party applications and management providing access to HiPath real-time IP systems.SIG signaling allows certain ISDN features to work in a single-or multi-vendor network) and CSTA (Computer supported telephony application) standards to allow diverse communication platforms and applications to communicate with each other. Issue:March 2005 HiPath Real-Time IP Systems 56 .

0 Enhanced CSTA services XML phone services brings content of Web Applications to IP.HiPath user management & license management Connectivity to 3rd party switches o Alcatel o Nortel o Avaya o Cisco Pure IP connectivity for HiPath Xpressions and other applications with a harmonized access to voice streams of HiPath 3000.What is new for HiPath CAP V 3. Issue:March 2005 HiPath Real-Time IP Systems 57 . everyone has a CTI requirement. HiPath4000 and HiPath5000 • HiPath CAP sales opportunities • Get to know your customers business -.0 Support HiPath 3000/ HiPath 5000 V6.large or small.0 • • • • • • • • • • Future-proof architecture & connectivity to more real-time IP systems and OpenScape Enterprise class applications for HiPath 8000 & SURPASS hiQ 8000 Availability for Microsoft operating systems and LINUX Customer satisfaction and opportunity for further integration of Web Applications via XML Phone Services Support HiPath 4000 V3.and circuit switched phones Enhanced serviceability . • REQUIRED to run CTI applications like SimplyPhone / ComAssistant • Can be sold for custom application development • Supports application sharing across multiple Hicom and HiPath enterprise communications platforms • Enables centralized administration Customer benefits • • Flexibility to use applications based on standards. CTI application support for clients in different infrastructures.

000 Siemens users already use HiPath CAP! o They click and dial from the Siemens Corporate Directory Issue:March 2005 HiPath Real-Time IP Systems 58 . • Use HiPath CAP-provided services to enhance their own applications with management features. HiPath CAP is a software product and is supplied as a CD-ROM.• • • Support of centralized and decentralized application server concepts Integration of HiPath CAP and application into the Management System. CSTA XML. This contains the HiPath CAP software. • Faster application development by leveraging HiPath CAP services HiPath CAP Product Packages HiPath CAP comes with different marketing packages HiPath CAP Entry offers outgoing dialling functions for CSTA III.1 format and WAV interface for streaming harmonized wav files for HiPath 3000. HiPath CAP Media Provides media call control with TAPI 2. TAPI and JTAPI interfaces. CSTA XML. Migration possibilities for infrastructure moves from classic telephone network to IP using the same application. serviceability and security. HiPath CAP Advanced offers the entire implemented scope of CTI functions including ACD components for CSTA III. HiPath CAP Standard offers the entire implemented scope of CTI functions without ACD components for CSTA III. web applications could be integrated into the application Microsoft . Value for Customers HiPath CAP allows the portability of applications becoming independent from communication platforms within mixed networks.at the same time. TAPI and JTAPI interfaces for entry level CTI. HiPath 4000 and HiPath 5000 Did you know that … • 20. This feature supports circuit switched phones as well as IP phones and with a WML-adaptor also WAP-enabled devices e. CSTA XML. the installation guidelines and instructions as well as a detailed software development kit. supporting clients and devices.HiPath CAP ensures that they work with different switches in different technologies and if required . With this new API.net to enhance productivity of business application on customer site. TAPI and JTAPI interfaces. Developer Benefits • Develop applications once . HiPath CAP XML Phone Services.g. optiPoint 600 (large display) or mobile phones are reachable. Value for Application Partners HiPath CAP ensures that their applications will work on various Siemens communication platforms and with different technologies reducing development time and effort. Application partner benefits Multiple development cycles are not required as applications become independent of the telecommunication system.

Brent Kelly. Now we're cooperating closely in the field to bring the benefits of that shared vision to customers. Germany runs about 55. presence technology will be built into the solution to let users see phone status as part of overall user presence. empowering them to decide how best to take calls. real-time communication objectives to help erase the communication gaps that remain between the personal computer and the office telephone. "While Live Communications Server allows voice and presence collaboration to be integrated with existing workflow tools -. and receive notification of calls coming to their desktop phones." A new enterprise solution that will allow users of Microsoft's "Istanbul" to perform tasks such as click-to-call. As with instant messaging. a senior partner at Boston-based Wainhouse Research." said Bernd Kuhlin.• • • During the last 20 month 120.000 HiPath CAP clients with UM applications o License Key Frame Agreements available o A couple of Independent Software Vendors (ISV) like NICE. Issue:March 2005 HiPath Real-Time IP Systems 59 ." said Dr.all interfacing with legacy switches -. control functions of Siemens and other vendors' PBX or IP-PBX connected desktop phones.000 CAP clients for 3 rd party support are shipped SAP. "Together we've aligned Live Communications Server 2005. Ostertag or C4B have bought prepaid clients o They package CAP clients with their own solution and resell it o HiPath CAP will be used to connect Aspect Call Center Solution Uniphi to HiPath 4000 New Middleware Modules Siemens and Microsoft Worldwide Alliance Bringing Real-Time Communication and Collaboration Solutions together "The alliance of Siemens and Microsoft demonstrates forward thinking on behalf of each company about the future of converged voice and data leadership. Verint. 'Istanbul' and the HiPath OpenScape product to deliver a shared vision of communication tools that are standards -based and presence-enabled so that enterprises can gain strategic advantages from real-time collaboration.this is a smart move that can help a very broad customer base transition smoothly to next generation Voice over IP (VoIP) solutions." "Siemens and Microsoft provide presence-based. president of Enterprise Networks Systems at Siemens Communications.

enterprise communications analyst with Gartner Inc. Connecticut.C. Jeff Snyder... Abbreviations: 1gIP 2gIP ACD AP APS ARP ATM BHCC CAP C.18 Summary The HiPath real-time IP systems offer one of the world’s most comprehensive and innovative portfolio of enterprise communications products & services. We leverage existing infrastructure investments into the future while migrating to 2gIP business advantages. We help customers intelligently and easily apply industry leading communications solutions to limit business risk while improving business performance in a logical step-by-step fashion. We remove every possible gap in business processes and speed up the enterprise .. With the lowest possible levels of financial & security risk. 19. Siemens is the leader with a forward looking vision and execution proof points of that vision”.S. “Siemens has gone farther than other vendors in articulating its vision and we have positioned ourselves as a forward-looking company in IP and business improvement. a technology research firm based in Stamford. CC CDR CLEC CO CPE First generation IP Second generation IP Automatic call distributor Access Point Automatic switching protection Address Resolution Protocol Asynchronous Transfer Mode Busy hour call calculation Common Application Platform Centum (Hundred) Call Second Common Control Call Detail Recording Competitive local exchange carrier Central office Customer premise equipment Issue:March 2005 HiPath Real-Time IP Systems 60 .

CorNet cPCI CSTA CTI DDE DMC DSP DTMF ERP GUI HDMS HFA HG HHS HW HHS I/F I&C ILEC ISDN ISV IP IPDA JTAPI LAN MG MGCP MO NBCS NCUA NCUI NCUT NGN Q.Sig PBX PDA PRI PSTN RAS RBOC RCMX ROI RSM RTP SCAA SLMA SIP SMG SNMP SW TAPI TCO TCP TDM TCP QoS UDP VPN XML WAN Corporate Networking (Siemens proprietary protocol) Compact Peripheral Component Interconnect Computer supported telecommunication applications Computer telephony integration Dynamic data exchange Direct Media Connection Digital signal processor Dual-tone multifrequency (DTMF) signaling Enterprise Resource Planning Graphical user interface HiPath domain management system HiPath feature access HiPath Gateway HiPath Host System Hardware Hicom Host System Interface Information and Communication Independent local exchange carrier Integrated Services Digital Network Internet service provider Internet Protocol Internet protocol distributed architecture Java Telephony API Local Area Network Media gateway Media gateway control protocol Magneto Optical Network Based Communication System NBCS Control Unit ATM NBCS Control Unit IP NBCS Control Unit TDM Next generation network Q.Signaling Private Branch eXchange Personal digital assistants Primary rate interface Public Switched Telephone Network Remote access server Regional bell operating company Remote Communication Module Extended Return on investment Real-time services manager Resilient telecom platform Smart Card Access Application Singe line Session Initiation Protocol Survivable media gateway Simple Network Management Protocol Software Telephony application programming interface Total cost of ownership Transmission Control Protocol Time Division Multiplex Transmission Control Protocol Quality Of Service User Datagram Protocol Virtual Private Networking Extensible Markup Language Wide Area Netwok Issue:March 2005 HiPath Real-Time IP Systems 61 .

An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of the contract.To learn more about Siemens’ Enterprise strategy and the portfolio. Issue:March 2005 HiPath Real-Time IP Systems 62 .siemens.de/icnenspc/strategie-planung/white_papers © Siemens AG 2005 • Communications • Hofmannstr.icn. more White papers can be found at https://netinfo.siemens. Printed in Germany.jsp?sdc_p=pHPofclsmnu0 If you have access to the Siemens Intranet. please visit: http://www. Availability and technical specifications are subject to change without notice.com/index. 51 • D-81359 München The information provided in this white paper contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products.

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