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CRITICAL SUCCESS FACTORS
1. Understanding of rationale for and expectations of the BSC implementation process 2. Analysis of the findings based on the assessment of the process 3. Submission of recommendations that will strengthen the process and mitigate setbacks 4. Obtain buy-in from all levels of staff – Senior, middle, and general 5. Ensure that recommendations made are clear and applicable and aligned to strategic objectives of the company 6. Availability of Resources Time - Approval for requested meeting times for the Team Members People - Support and feedback from Management and Staff
7. Documentation – Access to information concerning Balance Score Card