7 c͛s of Business Letter 1.

Be clear: have a definite purpose for writing and make sure it is clearly communicated up front. Be bold and connect quickly. In the midst of the typhoon we needed to be clear on our commands or risk adverse reactions to the sea. 2. Be complete: include all the necessary facts and background information to support the message you are communicating. Partial instructions would not work if we were to survive. Our captain had to make sure we saw the complete picture. 3. Be concise: keep in mind the reader's knowledge of the subject and their time constraints. Convey the information as quickly and easily as possible. Keeping it concise (or short) was a life saver, more so when you needed to react immediately to a changing sea or wind pattern. 4. Be creative: use different formats (vs. straight narrative) to communicate your message. Q & A format, graphics, Idea lists, etc. Sometimes hand signals were needed when the wind and the sea drowned out our ability to hear. 5. Be considerate: keep your reader's needs in mind as you write. Ask yourself, 'Why should my reader spend time reading this?' Make it worthwhile for them to do so! We were motivated to survive, to listen and to act. Keep in mind your audience or reader might not be as receptive. 6. Be correct: by checking all your information is accurate and timely. Double- check your spelling, punctuation and grammar. Proof read it before you send it! We couldn't afford to make mistakes, our lives depended on it! 7. Be credible: strive to present yourself from a position of reliability and competence. Write to reinforce your message and make it more believable. We needed to trust that our captain, with his experience in the US Coast Guard knew what he was doing and was telling us for our own good. Step 1: Write what you think now that you want to communicate. Get all your thoughts on paper, where you can view ʹ and if not suddenly. Escape Do not worry, organize your thoughts. I especially like this passage, because creativity is not hampered at all, and you can find a gem of an idea, if you read what you wrote. Step 2: Keeping these thoughts in a kind of logical order to give the message of a good structure. Step 3: Polish. Here you can find would be good to check to make sure you have smooth transitions between paragraphs, which are difficult to reach a reader can stop cold, and even eliminatesome phrases that have no strength to your message. Read aloud, it will attract the attention of any obstacles. (Yes, I do it even if you feel stupid.) Step 4: call in your inner critic. But be careful editing, I'm looking for communication, not rules of grammar. This letter should sound like a good conversation. Now you can delete the solitude for a while 'for steps 5 and 6 Step 5: Please read the message it conveys clearly what youto say. Just do not take any criticism as gospel, because everyone has their own opinion. Three readers there may be three opinions. Listen to what they propose to consider and then accept or reject a change based on your instincts. This step is scary for a writer 'so ʹ believe me I know! But consider this: Would you rather not hear about a friend that a sentence is clear, as a customer turn your message files, because they have not quite "get it?" Step6: Get someone to ensure your work with the sole purpose, you do not correct a typographical error to read. If you know what you've written too easy, a place where you could have written

learn a new behavior. E 'with the law of attraction. Present to the reader only the necessary information that will make it easier for the him to understand the material. They also check abuse of words like there and their. Use your words to command attention so that the listener knows that your message is relevant and applies to him. or email that easily relays the author's intent. The Seven C's of Effective Communication is a method of business communication that gives the writer authority by enabling the writer to present a clear concise letter. and your six. spelling and punctuation errors. Use various formats (such as charts. A . and include a call to action. smile and think positive reactionsYour letter brings. graphs and statistics) to convey your message in a more effective way and capture the attention of your audience. emphasizing exactly what the reader wants to know.  Complete Establish the facts and background of your message. and mentally rehearse how to react to the content within your message.  Considerate The reader's needs should always be kept in mind when you write. simple and free from buzz words or jargon. Step 7: Back in the solitude ʹ Relax. as you try to decipher what my test. This can stop readers cold. The "you attitude" refers to looking at your writing from the reader's point of view. Provide the reader with the necessary information that will help him make an educated decision.something similar to be missed: 'It is too easy "in the sentence above.  Correct Your writing should be free from grammatical. Double check the accuracy of your writing.  Concise Your message should be conveyed in a short.  Clear When writing a letter. Repetition of your message enables the reader to understand new concepts and ideas. memo or email. memo. Refer to the reader's request specifically and keep your own emotions out of your writing--unless your feelings are specifically solicited by the reader. Reinforce your message and be consistent. ensuring all information is accurate and timely. establish a definite purpose immediately. Your objective is to have an effective piece that includes a call to action compelling the reader to act. The message should be written from the reader's point of view.  Credible Present your message from a position of reliability and authority. You want to provide the reader with supporting material that is relevant to the subject material of your message.  Creative Using the narrative format to convey your message may leave your material flat and unimaginative. You want your reader to understand and recall your message. and respecting the intelligence and protecting the ego of the reader. The message in your writing must be clear in order to be effective. concise manner presenting the relevant information to the reader.

sincere and the most important rule ͚short͛. If you follow these 7 guidelines of business letter writing. If you take these two questions under consideration before you start writing.call to action encourages. Order Letter: As the name suggests. Response Letter: Again. Thus. Complaint Letter: This letter is quite similar to the adjustment letter. Adjustment Letter:The adjustment letter is a letter that is to be written as a reply to a complaint letter against something or someone. The main idea of writing such a letter is to perform adequate actions in response to a favor that was asked for by the person receiving the letter. The main fundamental use of the checklist is to ensure that the business letter is: simple. Although acknowledge letters are not mandatory in a business setting. It serves the purpose of informing its reader that suitable measures are being implemented against the previously specified wrong doing. Its purpose is to notify its reader about some error that had been detected and requires immediate attention and correction. will be required soon. then it will help convey your message. the adjustment letter also operates as an official document to acknowledge the complaint. People handle different types of businesses. and response and inquiry letter. Inquiry Letter: This is a letter written with the objective of conveying a certain request to its reader or as a reply to the request made by its reader in his/her initial letter. The answer to these questions will enable you to write the letter in a straightforward manner. they are appreciated. ͚why are you writing͛ and ͚what do you want to accomplish͛. . so business letters are written in different ways to achieve different purposes. the main purpose of inquiry letters is to get across your request for a certain material or object to the reader. After finishing the letter if you find out that your business letter is at par to all such qualities then congratulate your self for having accomplished just the ideal business letter. It could be simply expressing your thankfulness with respect to some help that had been rendered by its reader or with regards to something you had received from the reader. strong. Besides this. your letter will be short and will convey your message to the reader in a better way. Once again. The only difference is that it is not essentially written in response to a wrong doing. The various types of business letters are adjustment. complaint. Types of Business Letters Business letters vary with one common purpose or a common format. Acknowledgement Letter: Main aim of an acknowledgement letter is to show gratitude to its reader for something s/he had done for you in office. an order letter is written for ordering materials that are in short supply and hence. this is an official document specifying the transaction between the vendor and the business organization. This letter too acts as an official document informing its reader that actions are being taken to solve the problem. is to ensure that the time of the reader is not wasted because of a long letter. Order letters are commonly also known as POs (Purchase Orders). the name ͚Response letter͛ is quite self-explanatory. inspires and motivates the reader to attempt a new behavior and make difficult decisions that he otherwise may have never made before he read your message. Business Letter Writing Checklist Once the business letter you are writing is over. check it with the checklist to ensure that your letter has accomplished the rules set in the checklist. acknowledgement. order. The answer to coming up with an efficient letter is to be aware of the type of business letter you wish to write. This letter is written as a reply to some other letter that was received by the person. Keep in mind the following two questions to ensure yourself this. Be Direct The first thing you must keep in your mind while writing a business letter.

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