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AR800V v3.

0 User Manual
1. Overview ..................................................................................................................................... 1 1.1. About AR800V v3.0 ........................................................................................................... 1 1.2. Advanced features and benefits .......................................................................................... 1 1.3. Features and Technical Specifications ............................................................................... 1 2. Specification................................................................................................................................ 3 2.1 Interface introduction .......................................................................................................... 3 2.1.1 Interface & Indicator Light Introduction ............................................................. 3 2.1.2 Interface of splitter ................................................................................................... 4 2.1.3 Package checking ................................................................................................ 4 2.2 Hardware Connection ......................................................................................................... 5 3. Configuration Guide................................................................................................................... 5 3.1 Default Configuration ......................................................................................................... 5 3.2 Computer Configuration ..................................................................................................... 5 3.2.1 Log In...................................................................................................................... 6 3.2.2 Introduction for the Structure of WEB Interface ............................................... 7 3.2.3 Commit / Reboot ................................................................................................... 8 3.2.4 Internet Connection Configuration ..................................................................... 8 3.2.5 Wireless Configuration....................................................................................... 12 4. Voice Configuration.................................................................................................................. 13 4.1 Voice System Settings .................................................................................................... 13 4.2 Voice SIP ........................................................................................................................ 14 4.3 Voice End Points ............................................................................................................ 14 4.4 Voice Dialing Plan.......................................................................................................... 15 5. Other Configuration ................................................................................................................. 16 5.1 LAN Configuration ........................................................................................................... 16 5.1.1 Configuration of Modems IP Address ............................................................. 16 5.1.2 DHCP Configuration........................................................................................... 17 5.2 Password Configuration .................................................................................................... 18 6. Troubleshooting ........................................................................................................................ 19 6.1 Unable to Access Internet.................................................................................................. 19 6.1.1 Check the Line and the Device ........................................................................ 19 6.1.2 CHECK YOUR CONFIGURATION .................................................................. 19

1. Overview
1.1. About AR800V v3.0
AR800V v3.0 is a high quality multifunction internet access device offering ADSL, VoIP, WiFi, and LAN switch. It is also Integrated USB 2.0 Controller for USB Host applications. The advanced Quality of Service (QoS) ensures high quality in the bandwidth-consuming services like IPTV, IP Camera and so on. It simply enable user to build their wireless network upon LAN network and play a role in the overall management and coordination to provide users with convenience.

1.2. Advanced features and benefits


1. Support IEEE 802.11b/g WiFi, simply enable user to build wireless network upon LAN network, and access internet through high speed ADSL router. 2. Support ADSL2+maximum downstream 24Mbps and upstream 1Mpbs 3. Support Advanced QoS (Quality of Service) feature. It ensures high quality with smooth connection for any type of data. Particularly latency-sensitive and bandwidth-consuming applications such as IPTV etc. 4. Support TR-069 remote management: configuration, software upgrade, troubleshooting etc.
5. Support

USB 2.0 Host.

1.3. Features and Technical Specifications


DSL Standards

ANSI T1.413 issue 2 compliant ITU-T G.992.1(G.DMT) compliant ITU-T G.992(G.lite) compliant: supports splitter-less implementation. ITU G.992.3/4(ADSL2) compliant: enhanced performance on long lines ITU G.992.5(ADSL2+) along with Annex A and M

Configurations

Payload Encapsulation RFC 2516, PPPoE (PPP over Ethernet) RFC 2364, PPPoA (ppp over AAL5)
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IP

RFC 2684 Bridge RFC 2684 Routed Support 8 PVCs Support Port Mapping NAT/NAPT Firewallsupport SPI(stateful packet inspection) DHCP server Port forwarding(support DMZ) IP filteringbridge filteringWeb filtering Static routing Dynamic routing(RIP and RIP2) SNTP VPN, support PPTP MulticastIGMP Proxy/IGMP Snooping ALG


Ethernet

IEEE 802.3 4 port Ethernet: 10/100M Ethernet Auto MDI-X


WiFi


QoS

IEEE 802.11b/g compliance SecurityWEP 64/124/256 bitsWPA/WPA2 WMM QoS WDS wireless AP RF power : 20dBm Antenna type : inside Omini-directional Antenna RF on/off ACS(Automatic channel selection) MAC address white-black filter Support Web based management UPnP Telnet/SSH Software upgrade through HTTP/TFTP/FTP TR069CPE management through WAN interface SNMP agent and tools

Operation and Management (OAM)

IP QoSbase on source IP address, source and destination port, protocol and DSCP ATM QoSsupport CBRUBRnrt-VBRrt-VBR QoS features including support for extended Impulse Noise Protection (INP) for better IPTV quality VPN Hardware VPN engine supporting DES, 3DES, AES, SHA-1, SHA- 256, and
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MD5 operations
VoIP

Support MGCP or SIP protocols Support one analog phone Flexible dial plan customization Support multiple CODECs, including G.711, G.729 and so on Supports DTMF tone detection and generation Support Echo Cancellation, Silence suppression, Comfort Noise Generation and Voice Activity Detection(VAD) SIP Call Forwarding T.38 Fax Relay

2. Specification
2.1 Interface introduction
2.1.1 Interface & Indicator Light Introduction

Power

LAN4

LAN3

LAN2

LAN1

USB

WLAN

VoIP

DSL

Internet

Reset

Power

USB

LAN1

LAN2

LAN3

LAN4

WiFi

VoIP

DSL

Item

Label Power LAN1- LAN4

Description ONMODEM power on OFFEthernet is disconnected BLINKEthernet Traffic flows ONEthernet is connected OFFUSB interface NC ON MODEM linked to devices via USB interface BLINKUSB data flows OFFWLAN is disable

USB

WLAN

ONWLAN is enable BLINK: WLAN Traffic flows


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On: the analog phone off-hook VoIP Off: the analog phone on-hook BLINK: voice transmitting via RJ-11 interface BLINK SlowlyMODEM idle DSL BLINK Quickly MODEM training, but not synchronized ONMODEM synchronized to the DSLAM On: in Router mode and ADSL connected, can transmit IP packets Off: in Bridge mode or ADSL disconnected BLINK: Data transmitting via LAN interface Reset Power USB Interface Introduction LAN1- LAN4 WiFi VoIP DSL Antenna Restore to factory default settings power adaptor Power switch For 12V DC Connect to USB devices LAN interface for connecting to computer WLAN switch Connect to a analog phone Connect to the DSL line or the MODEM port of Splitter Sending & receiving wireless signal

Internet

Notice: the LAN port support 10M/100M, AUTO MDI-X.

2.1.2 Interface of splitter


Label LINE MODEM PHONE Introduction Connect to the ADSL line Connect to DSL port of the MODEM Connect to the phone

2.1.3 Package checking


Your ADSL Router is shipped with the following items: Item Power Adapter Phone line RJ45 Network Line MODEM CD-ROM 1 2 1 1 1 Quantity Remark

Splitter

2.2 Hardware Connection


Introduction 1 Use a telephone cord to connect the LINE port of the splitter with the RJ-11 port (the phone jack) on the wall. 2 Use another telephone cord to connect the ADSL port of the splitter with the LINE port of the ADSL Modem. 3 Use another telephone cord to connect the telephone set with the PHONE port of the splitter. 4 Connect Ethernet port of the ADSL MODEM with 10/100BASE-T port of the computer using the network cable that comes with the modem. 5 Plug in the power cord, and turn on the power. If you do not want Internet services and telephone voice services simultaneously, please just connect the LINE port of the ADSL Modem with the RJ-11 port (the phone jack) on the wall using a telephone cord. In this case, the splitter is not necessary.

3. Configuration Guide
3.1 Default Configuration
ADSL MODEM has pre-configured with the VCI/VPI which is in common use. The default dial-up mode is bridge encapsulation. For bridge mode, no need to configure any more parameter. However, the third party dial-up software is needed for connection with the Internet.

3.2 Computer Configuration


The default IP address for ADSL MODEM is: 192.168.1.1; The Subnet Mask is 255.255.255.0. Users can configure ADSL MODEM through an Internet browser. ADSL MODEM can be used as gateway and DNS server; users need to set the computers TCP/IP protocol as follow: 1 Set the computer IP address at same segment of ADSL MODEM, such as set the IP address of the network card to one of the 192.168.1.2 192.168.1.254. 2 Set the computer s gateway the same IP address as the ADSL Modems. 3 Set computer s DNS server the same as ADSL Modems IP address or that of an effective DNS server.

3.2.1 Log In
Power on to start the device, making sure your computer can PING via LAN port of ADSL (the factory default IP is 192.168.1.1), then run IE. Inputting http://192.168.1.1 in the address column, press ENTER, and authentication interface will pop up as below:

The default username and password is Admin for web log-on. Press ENTER or click on OK to enter into ADSL main page to perform configuration after entering the accurate user name and password in the dialog box. Warning: Please be sure IP of the computer network card is in the same IP range as ADSL LAN port before trying to log on (ex: 192.168.1.1 and 192.168.1.21 are in the same IP range). Please follow the steps below to enter: IE---Tool---Internet Option---Connection---LAN Setup---Proxy server, disable the function Proxy for LAN, that disable the proxy server. If log on successfully, the main page will be displayed as follows:

3.2.2 Introduction for the Structure of WEB Interface


Web interface consists of six menu options. Each option is for configuring certain part of the whole system. User can perform the configuration of each part individually in accordance with their own needs. 1) Overview Here include the basic and advanced status information. 2) Configuration Here include Wireless Network , Internet Connection , Local Network (LAN) , Voice Configuration, DHCP Server , DHCP Relay , IPv6 Prefix etc. 3) Security Here include IP Filtering, Port Forwarding, Virtual Server etc. 4) Services Here include IGMP Proxy, IPv4, IPv6, Quality of Service, Mac Filtering etc. 5) DSL Home Here include Management Server, CWM Parameters etc. 6) Port Statistics Here include Voipfxs0, Voipcmdstat , DSL , Ethernet-1 , Ethernet-2 , Ethernet-3 , Ethernet-4 , Wireless etc. 7) Admin Here include Firmware Upgrade , Backup & Restore , Reboot , Remote Access , Lan Access , Change Password , Time Zone etc.

3.2.3 Commit / Reboot


Committing changes saves them permanently. Users can commit changes to save them permanently to flash memory by clicking on the commit button.

To reboot the device from the Commit and Reboot page, select a reboot mode from the drop-down menu, and then click Reboot. You can select from the following reboot options:

Reboot is the default setting and reboots using the settings currently in memory, including any changes you made and committed during the current session. Reboot from factory reboots the device to default settings provided by your ISP or the manufacturer. Choosing this option erases any custom settings.

3.2.4 Internet Connection Configuration


This is a wizard page that allows you to configure your modem to connect to the Internet. You can access the Internet in one of several ways depending on the service provided by your Internet Service Provider (ISP):

Using PPPoA (Point to Point Protocol over ATM) allows Internet access only after you have entered a valid username and password. Using PPPoE (Point to Point Protocol over Ethernet) allows Internet access only after you have entered a valid username and password. Using RFC1483. Bridging.

Before starting Internet Connection, please obtain the following information from your ISP:

VPI/VCI Protocol: PPPoA or PPPoE

IP settings: Dynamic or Fixed. If fixed, then your ISP should also provide you an IP address NAT: Disabled or Enabled PPP User Name and Password (also known as Broadband User Name and Password)

3.2.4.1 Internet Connection (ADSL)


This page allows you to add or edit or delete any connection.

ADSL is a form of DSL, a data communications technology that enables faster data transmission. It does this by utilizing frequencies that are normally not used by a voice telephone call. The distinguishing characteristic of ADSL is that the volume of data flow is greater in one direction than the other, i.e. it is asymmetric. Providers usually market ADSL as a service for people to connect to the Internet in a relatively passive mode: able to use the higher speed direction for the "download" from the Internet but not needing to run servers that would require bandwidth in the other direction. Your modem supports multiple standards/annexes of ADSL such as AnnexA, BisA, BisB and BisM. This page allows you to

Select multiple standards/annexes, which must be auto-negotiated when the DSL line trains, by selecting multiple check-boxes. Configure basic and advanced attributes for each standard/annex by clicking on the basic and advanced links. Revert to default settings by clicking on the Defaults button. Start the line train-up by clicking on the Start button.

You will be able to Edit or Delete or Add an Internet Connection. Here below is the way to add an Internet Connection. 1) Click the Add button on the Internet Connection Configuration, then;

2) Input PVC Name and the correct VPI/VCI;

3) Choose Connection Type;

4) Configure WAN IP Settings (if necessary), Please make Enable NAT chosen;
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5) Configure Broadband User Name and Password;

6) Click Apply to finish the configuration. 7) Check the status of DSL connection.

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3.2.5 Wireless Configuration


The modem provides the capability to act as an Wireless router thus enabling multiple Wireless PCs to get connected on to the broadband connection. The Wireless Network pages let you enable and disable this feature and set various global settings security settings for the Wireless network. Press Wireless Network on the column of Configuration. Then user can configure wireless setup, security, etc.

3.2.5.1 Wireless Setup


Click Basic Settings to setup basic wireless parameters. Configure the parameters in Global Setting to enable wireless.

3.2.5.2 Wireless Security


Please go to Security Settings section. Select a Security Option to enable the following configurable column. Configure the parameters to enable security function.

3.2.5.3 Wireless Mac Filter


In fact, the Access List function is just like MAC address filtering and selected to permit or forbid access of wireless station with specified MAC address.

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Please click MAC Address Filter on the top-right of the interface to access to the MAC address filter page.

Enable Select MAC Auth MAC Address, and then input the MAC Address which is willing to be restricted. Click Apply to enable the configuration. Users could also click Delete to remove the setting.

4. Voice Configuration
The Voice configuration page displays the status of the Voice functionality. It displays the status of the endpoints (phones), whether they are registered (connected) or not. You can enable the Voice service and can choose the desired protocol (SIP/MGCP) to be used by the Voice system. The page allows you to set the registration password for the endpoints (to be used by the proxy server for authentication).

4.1 Voice System Settings


The System Settings link allows you to view and modify system wide voice settings. For example, you can enable/disable Voice functionality on your modem or choose the desired protocol (SIP/MGCP).

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VOIP Functionality: choose enable SIP or not Region: choose the region where the modem is used in Cid Type: choose Cid Type DTMF Mode: choose DTMF mode.

4.2 Voice SIP


The SIP link allows you to view and modify the SIP protocol related settings. If SIP protocol is currently enabled, then modifying the settings will immediately come into effect. But if MGCP protocol is currently enabled on the Voice service, then the new SIP settings will come into effect only when the protocol is changed from MGCP to SIP (from System Settings link) and the system is restarted.

Proxy: The IP address or Domain Name of the proxy server. Proxy Port: The UDP port of the proxy server. Register: The IP address or Domain Name of the SIP register server. Register Port: The register UDP port of the server. Register Transport: the type of register transport Outbound Server: The IP address or Domain Name of the outbound proxy server. Outbound Server Port: The UDP port of the outbound proxy server.

4.3 Voice End Points


The End Points link allows you to view and modify End Point details, such as the login name, password, codecs supported. You can also view the registration status and the call Logs for each of the endpoints.

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End point Number: The register phone number assigned to the device. Login Name: The authentication password for registration. Display Name: The displayed name associated with the register number, this name will be send as caller ID. Registration Status: The register status of the account Registered or Not Registered.

4.4 Voice Dialing Plan


The Dialing Plan link allows you to view and modify Digit Map, DCM Dial, and Tel Dial Map settings. Digit map allows you to set the various dialing codes that are used to make VoIP calls and activate/deactivate certain services. It is advisable not to modify the default digit map. DCM Dial enables you to set the dial prefix that may be used to route your calls through the PSTN. Tel Dial Map enables you to set the dial prefix to send out the dialed number as a Tel URI. This feature is supported only if SIP is enabled.

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Notes: X represents any number between 0-9 [268] represents any number in set {2, 6, 8} . represents any number of digits. T represents dial timeout. * not a wildcard, represent asterisk key only. # not a wildcard, represent hash key only. Example: 0591. means any number start with 0591 8XXX means any 4 digits number start with 8 13[579] means any number start with 135, 137, 139 X.T means the number will be sent out when dial timeout time reached. *X.# means any number start with * and finish with #. X.# means any number end with #. Be aware here, X.# will send # as part of the dialed number. 1234567# means all those 8 characters will be send as a number. Use # as send key option in the Other Settings page has lower priority then the digit maps.

5. Other Configuration
5.1 LAN Configuration
Configuration of Modems IP address and password.

5.1.1 Configuration of Modems IP Address


As a network device, ADSL Modem has its own IP address and MAC address. The factory

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sets the MODEM, at a default IP address of 192.168.1.1 and subnet mask of 255.255.255.0. The user can configure these addresses through the LAN on Configuration like this:

NoticeIf you change IP address, it will take effect after you click the Apply button

5.1.2 DHCP Configuration


Please go to Configuration -> DHCP server, to enable DHCP server

Click Server Settings;

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Click Add Subnet and Add Fixed Host to create DHCP server subnets and DHCP server fixed host IP/MAC mappings. NoticeWhen you use the DHCP Server, please pay attention to having multi-DHCP Server in one LAN.

5.2 Password Configuration


When you configure ADSL MODEM through an Internet browser, the system requires user name and password to validate access permission. The factory sets the modem at a default username of admin and the password of admin. Choose Admin -> Change Password, users can choose the username and change the password.

Attention: please remember the password after change, otherwise you need to reset the device to change configuration after saving setting.

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6. Troubleshooting
6.1 Unable to Access Internet
6.1.1 Check the Line and the Device
1 Check the indicator of power supply is on, if not, Make sure the connection of power supply is correct; Make sure the output of power supply is correct; Make sure the switch of power supply is turned on 2 Check the indicator of PC is on, if not, Make sure the connection of cable and network adapter; Make sure that the correct cable is used; 3 Check the ADSL LED to see if it is twinkling. If no fast twinkling is observed within 3 minutes, please check whether phone line has been correctly placed; whether ADSL separator is correctly used. If multiple extensions have been installed, make sure that the separator is installed prior to the junction box of phone line. If the above items are confirmed and still no fast twinkling of ADSL LED is observed, call the ISP to query whether ADSL service has been provided on your line; 4 Check the ADSL LED to see whether it is unable to change status from fast twinkling to always light, or whether it changes status to fast twinkling after sometime of always light. If these phenomena occur constantly, please contact your ISP with a demand to check lines and signal quality; If there is no problem in the above items, the line and the device shall be working. Problems may come from your computer configuration or device configuration.

6.1.2 CHECK YOUR CONFIGURATION


We explain here the configuration of PPPOE using Windows XP operation system as an example. For other operation systems the process is similar. 1 Enter the device manager to check if Ethernet adapter is correctly installed. If any problem exists, please re-installed it; 2 Check the configuration of Ethernet adapter in PC. Try to manually set IP address that is in band 192.168.X without conflict. See 3.2; 3 Try to run command ping 192.168.1.1 on command line mode. If the response returns time out, please check Ethernet connection and IP settings; 4 If this modem is reachable, try to run ping with a known outer IP, e.g. the DNS server IP of ShangHai Online: ping 202.96.209.133. If ping is reachable, there shall be no problems in the modem. Please see step 5; If ping is not reachable, see step 6 and check if the configuration is correct. 5 Please try to ping a certain outer URL, e.g. ping www.google.com. If ping is reachable, there shall be no problems in the network settings. Please
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check the settings of the PC terminal, e.g. whether the security level is too high, or whether anti-virus firewall is installed; If ping is not reachable, check the DNS setting of Ethernet adapter. See 3.2.

Note 1The precondition is that LAN settings in the modem has not been modified. Note 2 We usually start command line mode in Windows XP as follows: click on the RUN item of Windows Start Menu, input characters cmd in the input box popped up with an Enter. The window subsequently popped up is the command line window. Note 3The returned values of ping command in the following format show the standard of reachable

6 If ping of the modem is reachable but ping of the outer fixed IP is unreachable, attention should be concentrated upon device settings. Please enter the configuring interface following the instructions in this manual. 1 Check first the number of connections. If more than one connection exists, for troubleshooting, delete unused connections and remain the one connection you are using. 2 Check the connection to see whether correct type is selected. Its normal to choose login type of PPPoE. When you use PPPoE to login, the following information should be provided: VPI and VCI, which can be queried from your ISP, user name and password. 3 Then make sure that using NAT and default gateway have been selected with a tick. Check whether connect on demand has been selected with a tick. If it is selected, the connection is activated only when traffic to outer networks arrives. If not selected, check keep connection, which should be set to 0 if you demand to keep connection Make sure that the above parameters are saved after configuration. Internet is now available since the configuration is properly done.

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