P. 1
Ibm sametime8 5 2 implementation

Ibm sametime8 5 2 implementation

|Views: 15|Likes:
Published by adriano_quarantani
From Zero to Hero
From Zero to Hero

More info:

Published by: adriano_quarantani on May 02, 2013
Copyright:Attribution Non-commercial

Availability:

Read on Scribd mobile: iPhone, iPad and Android.
download as PDF, TXT or read online from Scribd
See more
See less

10/31/2013

pdf

text

original

IBM Collaboration Solutions

IBM Sametime 8.5.2 IFR1 Installation ”From Zero to Mobile” Make your boss happy
Frank Altenburg | SME for Sametime IBM Collaboration Solutions Mail to:frank.altenburg@de.ibm.com
Social Business Feb. 16. 2012
© 2009 IBM Corporation

Agenda

Introduction Requirements for a IBM Sametime 8.5.2 IFR1 Proxy (Mobile Access) Server Architecture of a IBM Sametime 8.5.2 IFR1 Proxy (Mobile Access) Server deployment The 10 steps to a IBM Sametime 8.5.2 IFR1 Proxy (Mobile Access) Server deployment

Social Business

2

© 2010 IBM Corporation

Introduction

This document describes how to implement, in a very fast way, the infrastructure to access your IBM Sametime Community environment from mobile iOS and Android devices. It is designed for a Proof of Concept, Proof of Technology or a small test pilot deployment only. It does not contain information how to implement a high available infrastructure. You can start with this document just to "make your bosses happy". But to make the system available for a larger number of users, it is recommended to invite IBM Services to plan and implement a clustered Sametime Proxy infrastructure in your organization that is fully supported. If you already have a Sametime 8.5.x environment with the Sametime System Console in place, then it is recommended to use this SSC to implement your Sametime Proxy Server environment in your DMZ. The Author has tested this scenario with all Sametime releases down to version 7.5.1. But officially supported is IBM Sametime version 8.0.2 and newer only. You need Sametime Standard licenses for all mobile clients who want to access the system.
3
© 2010 IBM Corporation

Social Business

2 ● Runs on Android 2.5.3 and greater on iPhone® and iPad® ● Available on the Apple App Store sm ● Social Business 4 © 2010 IBM Corporation .5.New Sametime Mobile Instant Messaging ● Instant Messaging Client for Android ● Released with Sametime 8.2 IFR ● Runs on iOS 4.0 and greater ● Available on the Google Market and downloadable from ST server Instant Messaging client for iOS ● Released with 8.

Sametime Mobile Features ● ● ● ● ● ● ● ● ● ● ● Contact List QuickFind Search corporate directory Favorites Presence Chat history 1 to 1 and group chat Announcements Emoticons Business card Sametime Unified Telephony ● ● ● ● ● Send photos Text to speech notification and chats* GPS-based location* Click to call using carrier number or SUT Background message notification *currently Android only Social Business 5 © 2010 IBM Corporation .

Native presence and IM on Android phones Social Business 6 © 2010 IBM Corporation .

Native presence and IM on the iPhone Social Business 7 © 2010 IBM Corporation .

Native presence and IM on the iPad Social Business 8 © 2010 IBM Corporation .

Support for Apple® Push Notification Social Business 9 © 2010 IBM Corporation .

com – Port: 9444 – Secure Connection: On – Connection Type: Direct Connection Social Business 10 © 2010 IBM Corporation .lotus.Getting Sametime Mobile iOS clients ● ● iOS client is distributed through the Apple App Store and uses the standard iOS update mechanisms to maintain currency Client must be configured to point to the Sametime Proxy server ─ You can play with it on Greenhouse – Server: st85meetingsp.

You can select it to install Social Business 11 © 2010 IBM Corporation . the standard Market update mechanism is used ● To get from the Sametime proxy server. you are notified via an Android notification.Getting Sametime Mobile Android Client The Android client can be loaded from the Android Market.html ● The automatic update feature from the proxy server (Lotus Mobile Installer.Enter the ST proxy server address:port .As new Sametime client become available.Select Next and it logs you into Sametime . LMI) ● . the loads it from the following web address from their device: <proxy server addr>:<proxy port>/stmobile/Sametime.Enter credentials . or from the Sametime proxy server ● If loaded from Market.

Agenda ● Introduction Requirements for a IBM Sametime 8.2 IFR1 Proxy (Mobile Access) Server Architecture of a IBM Sametime 8.5.5.5.2 IFR1 Proxy (Mobile Access) Server deployment ● ● ● Social Business 12 © 2010 IBM Corporation .2 IFR1 Proxy (Mobile Access) Server deployment The 10 steps to a IBM Sametime 8.

2 and newer releases.5.0. You need Hardware or a VM in the DMZ for the server You need Network and DNS configuration NAT between your DMZ and the internet works fine You need Port openings to/from Internet You need Port openings to/from Intranet You need to download the required installation files from Passport Advantage You need 2 special administrative user accounts (optional) You need a trusted certificate Native client on iOS or Android device Social Business 13 © 2010 IBM Corporation .IBM Sametime 8.1.5.2 IFR1 Proxy (Mobile Access) Server Prerequisites ● ● ● ● ● ● ● ● ● ● IBM Sametime Community Server lowest release that works is 7. But supported is only 8.

IBM Sametime Community Server This deployment is tested by the author of this document with all IBM Sametime Community Servers releases starting Version 7. A Sametime Community Server 7. then this IBM Sametime Mobile Access Server needs to connect to all servers in your community.1. Officially supported is only IBM Sametime release 8. All older Sametime releases are already out of support. It works if the IBM Sametime Community Server uses Domino Directory authentication or LDAP authentication connected to one of the supported LDAP Servers. If you have several IBM Sametime Community Servers or IBM Sametime Community Clusters running in a Sametime community configuration.5.0.2 or newer. No other requirements to the LDAP server is required. Social Business 14 © 2010 IBM Corporation .0 or below does not work and cant be used for this IBM Sametime Mobile Access Server deployment.

Supported OS are: . IBM Sametime 8. 64 Bit OS 1 GBit Network Interface with 1 IP addresses an DNS Alias entry.AIX .iSeries This document describes how to install the components on a Windows 2008 platform. 100GB disk space or more. 8GB RAM or more.Linux Enterprise Server RHEL or SLES .Windows Server 2003 or 2008 .5.Hardware required for this Pilot Example Deployment ● ● 1 Server for the IBM DB2 Server.2 IFR1 Proxy Server Quad CPU.Solaris . With such a configuration you can host up to ● 3000 concurrent mobile devices * ● 3000 concurrent web client users * * Ask you IBM representative for more detailed sizing information in a defined environment Social Business 15 © 2010 IBM Corporation .

If you use Windows 2008 as Operating System. then you need to start all installations and configurations in „Administrative mode“. If DNS is not available then list all full qualified server names and IP addresses from all servers in the hosts file and publish this file to all servers. This should be the same host name if possible as in the intranet. ● ● ● ● ● Social Business 16 © 2010 IBM Corporation . But your Firewall team needs to forward incoming traffic on ports 80 and 443 to your DMZ Sametime Proxy (Mobile Access) Server address.OS and Network requirements ● Make sure that all servers you want to use can be resolved in DNS. You need a Alias entry in the public Internet DNS pointing to the external IP address of your Sametime Proxy (Mobile Access) Server. You need a Alias entry in your Intranet DNS server pointing to the IP address of your Sametime Proxy (Mobile Access) Server. If on your external firewall NAT is in place (IP address translation) this works fine. This should be the same host name as in the internet.

apple. ● ● ● Social Business 17 © 2010 IBM Corporation .push.com”. Both addresses have an IP address pool. If you cant open to the DNS alias name then you need to find out what IP addresses are behind this load balanced pool.push. From all clients in the intranet to the IBM Sametime Proxy (Mobile Access) Server you need to open the HTTP and HTTPS ports 80 and 443. From all clients in the internet to the public IP address of your IBM Sametime Proxy (Mobile Access) Server you need to open the HTTP and HTTPS ports 80 and 443.com” and “feedback.apple. This service is available on the DNS addresses “gateway. From your IBM Sametime Proxy (Mobile Access) Server to the apple notification services in the internet you need to open the ports 2195 and 2196 .Ports to be opened in the firewalls ● From your IBM Sametime Proxy (Mobile Access) Server in the DMZ to all your IBM Sametime Community Servers in the intranet you need to open the IBM Sametime Community Server VP port 1516.

If you want to connect your Sametime Proxy Server to a Community using Domino Directory authentication and you have Web only users. then you need to install a small Proxy Server update. For a small pilot or POC / POT environment you can download the updated application from the IBM page here: Link to the EAR File If the link does not work use this: https://www-304. for example “C:\Install”.Required files for a deployment on Windows For a Windows installation you need to download these files from Passport Advantage: CZYG1ML.ibm.zip IBM DB2 9. Then unpack the downloaded files into this directory.7 32Bit Limited Use for Sametime IBM Sametime 8.2 IFR1 Proxy Server Create a directory. Just unpack the files required for your deployment architecture on the particular server.5.zip CI3YCML. on the servers where you want to install.com/files/form/anonymous/api/library/e0a58c07-3700-4d59-a4e4c2ba50b5535a/document/014a464b-a345-453e-a0afe1421d01be2f/media/SametimeProxy WebSphere Application 8.zip CZYE6ML.2 IFR1 Proxy Server.2 IFR1 with Hotfix. then it is required to open a PMR in IBM Support to request the latest cumulative hotfix for the IBM Sametime 8.5.ear If you want to use this server in a production environment and need this update.2 Proxy Server IBM Sametime 8.5.5. Social Business 18 © 2010 IBM Corporation .

5. db2admin This user is created during installation of the DB2 server in the Operating System. You can use the same user name and password for all components (makes it easier) or different names and passwords. It is the user for all IBM Sametime related components using DB2 to access their databases. All of this users should be configured so that the password never expires and never needs to be changed. Be sure to match the password policy requirements of the OS. Do not create this user in advance.Required technical users for IBM Sametime 8. wasadmin This is the user to access the IBM WebSphere components and to administer the system. It is created during WebSphere installation in a local file repository. Social Business 19 © 2010 IBM Corporation . it does not work when this user exists in the LDAP. But again.2 IBM Sametime requires some technical users for components to communicate in an authenticated mode. This user must not exist in your LDAP directory.

Native client on iOS or Android device ● Getting the mobile Clients ● iOS on App Store ● Android now in Android Market®. also as part of server installation for download Social Business 20 © 2010 IBM Corporation .

5.Agenda ● Introduction Requirements for a IBM Sametime 8.2 IFR1 Proxy (Mobile Access) Server Architecture of a IBM Sametime 8.5.2 IFR1 Proxy (Mobile Access) Server deployment The 10 steps to a IBM Sametime 8.5.2 IFR1 Proxy (Mobile Access) Server deployment ● ● ● Social Business 21 © 2010 IBM Corporation .

But 2 connections from the server in the Intranet through your DMZ to the APNS system in the Internet. A Backup of the system is required only once when the server is installed and all features are working fine. And the DB2 port needs to be opened from the IBM Sametime Proxy server in the DMZ to this DB2 Server in the Intranet. Only if you do any modification in the configuration a new full backup is recommended.Different ways to a IBM Sametime 8. The Database to cache the chat messages sent to iOS devices can be implemented in the Intranet. This requires less ports to be opened in the firewalls. this database can be implemented easily on the same machine as the IBM Sametime Proxy Server. There is no changing data that needs to be backed up regularly. Social Business 22 © 2010 IBM Corporation . But then a box (Hardware or virtual machine) is required for this server and the small database who only caches text messages.5. Because the use of the DB2 database is small and it does not store any really important information.2 IFR1 Proxy (Mobile Access) Server deployment It is possible to place all the new components into the Intranet and use a Reverse Proxy in the DMZ to access the system from the mobile devices through the Internet. This is mostly a security issue and not allowed.

5.com feedback.push.2 IFR1 Proxy (Mobile Access) Server our pilot deployment architecture recommendation Intranet DMZ Apple Notification Server (APNS) gateway.IBM Sametime 8.push.apple.apple.com Port 1516 Sametime Community Server Sametime Proxy Server Inbound Ports 80 443 Outbound Ports 2195 2196 Internet DB2 9.5 Server Social Business 23 © 2010 IBM Corporation .

apple. and “feedback.push.push. Talk to your firewall Admins to open the notification service for your Wifi LAN. The device must be able to reach the IBM Sametime Proxy Server with http or https protocol.For the APNS to work there are some requirements: ● The IBM Sametime Proxy Server must be able to connect to the APNS Servers “gateway. You should open this ports in your firewalls and test with telnet that you can reach the servers. it mostly can not be notified from the apple systems. ● ● ● ● Social Business 24 © 2010 IBM Corporation . You can use a reverse proxy in your DMZ.apple.com” on port 2195. NAT is no problem. If your device is connected to your intranet using Wireless LAN.com” on Port 2196. The APNS service must be able to send a notification to your device.

5.5.2 IFR1 Proxy (Mobile Access) Server deployment ● ● ● Social Business 25 © 2010 IBM Corporation .Agenda ● Introduction Requirements for a IBM Sametime 8.2 IFR1 Proxy (Mobile Access) Server Architecture of a IBM Sametime 8.5.2 IFR1 Proxy (Mobile Access) Server deployment The 10 steps to a IBM Sametime 8.

Create the Proxy Server DB2 Database 8.Configure the Apple Notification System 10.The 10 steps to a Sametime 8.5.5.Configure the Proxy Server to use the DB2 Database 9.Prepare your machine and the network 2.Post Install Tasks 6.Configure SSL in the Proxy Server and deploy the certificate Social Business 26 © 2010 IBM Corporation .Install the Sametime Proxy Server 8.Update the Sametime Proxy Server to IFR1 5.2 without SSC as a Cell profile 4.Install the DB2 database server 7.2 IFR1 Proxy environment 1.Configure the community server(s) to trust the Mobile Access Server 3.

Social Business 27 © 2010 IBM Corporation . some things needs to be checked and prepared.STEP ONE: Prepare your machine and the network Summary Before you can install your IBM Sametime Proxy (Mobile Access) Server environment.

Mostly the paths are different. In Linux it is recommended to have the graphical system installed for this installation and then use a x-server on our client.5. You can use the 32Bit or 64Bit version.2 IFR1 Proxy (Mobile Access) Server and the DB2 Database Server can be a virtual machine or a hardware box. Both works. Be sure that your Firewall Admin has opened all ports in the firewalls. This instruction works with Windows Server 2008. Test all connections using the telnet command in a CMD line window. and Windows Server 2003. Be sure your used host names or DNS alias is listed in the DNS and can be used and resolved in the internet and in your intranet. And you can use the R2 Version of any of the supported OS.The machine on that you run the IBM Sametime 8. Social Business 28 © 2010 IBM Corporation . It is possible to use Linux as OS. If you use Linux you can use most parts of this document and the most installation instructions and screen shots are identically. but this document describes how to install on Windows.

xsp? lookupName=Product Documentation The IBM Sametime 8.2 Installation – From Zero To Hero documentations can be found here: https://www-304.nsf/xpViewCategories.More information can be found in the official IBM Sametime Documentation at this URL: http://www-10.5.lotus.com/connections/blogs/sametimeguru/? lang=en_us Social Business 29 © 2010 IBM Corporation .ibm.com/ldd/stwiki.

Social Business 30 © 2010 IBM Corporation .STEP TWO: Configure the IBM Sametime Community server(s) to trust the IBM Sametime Proxy (Mobile Access) Server Summary This step adds the IP address of your IBM Sametime Mobile Access Server to the “Trusted IPS” list in your Sametime Community Server.

There are several ways to configure your Sametime Community Servers to trust other servers. This method is explained in the next slides. There in the [Configuration] section just add the parameter “VPS_TRUSTED_IPS=ww. Social Business 31 © 2010 IBM Corporation .zz” where ww.xx.zz is your IP address of the Sametime Proxy Server box. There in the configuration page of your Community Servers on the bottom you can add the trusted IP addresses and save the changes.yy.xx.yy. An other way is to edit the Sametime Configuration file “SAMETIME.5 environment is to use the Sametime System Console – Sametime Servers – Sametime Community Servers.INI” located in the Domino Program directory. there. The next way is to use the Lotus Notes client and access the Community Connectivity document in your Sametime Configuration database and add the IP address what the server must trust. The most used way in a Sametime 8.

Then open the “Sametime Configuration” database “STConfig. Social Business 32 © 2010 IBM Corporation .nsf” on the Sametime Community Server.Start your Lotus Notes client with that you can access and administer your Sametime Community servers.

Social Business 33 © 2010 IBM Corporation .Open the “CommunityConnectivity” document.

Then save and close the document and the database. Social Business 34 © 2010 IBM Corporation .Add the IP address of your new IBM Sametime Proxy (Mobile Access) Server in the “Community Trusted IPS” field.

Tasks disappeared in your TaskManager.. Stop your Domino Server using the “Quit” command or by stopping the “Lotus Domino Service”. Wait until all ST.Now restart the Sametime Community Server by entering the command „restart server“ in the Domino Console window.. Never use this command in a production Sametime server because it can happen that not all Sametime tasks are stopped before the domino server restarts. This can cause massive problems for starting the Sametime Services. Social Business 35 © 2010 IBM Corporation . It takes up to 5 Minutes until the Sametime Community Server is completely restarted and all 41 Sametime tasks are again active. Then restart the Domino Server again.

STEP THREE: Install the Sametime Proxy Server 8.5.2 without SSC as a Cell profile
Summary

This step installs the IBM Sametime Proxy Server 8.5.2.

Social Business

36

© 2010 IBM Corporation

Navigate to the Installation Directory and start the launchpad installer. We use a Windows CMD command window and enter the commands: „cd \Install\SametimeProxyServer“ and just „launchpad“

Social Business

37

© 2010 IBM Corporation

The Sametime Proxy Launchpad Installer is loading. Click the link „Install IBM Lotus Sametime Proxy Server“

Social Business

38

© 2010 IBM Corporation

Now click the link „Launch IBM Lotus Sametime proxy Server 8.2 Installation“ Social Business 39 © 2010 IBM Corporation .5.

The Installation Manager is starting up Social Business 40 © 2010 IBM Corporation .

Click the “Next” button to continue. Social Business 41 © 2010 IBM Corporation .

Accept the terms in the license agreement and click the “Next” button to continue Social Business 42 © 2010 IBM Corporation .

Remove “Program Files\” and click the “Next” button to continue We recommend to use path names without spaces (as some scripts may require this) and also shorten the path name so that the typical limits of some operating systems and applications for path + file name length are avoided. Social Business 43 © 2010 IBM Corporation .

Social Business 44 © 2010 IBM Corporation .Click the “Install” button to install the Installation Manager.

The installation Manager is now installing Social Business 45 © 2010 IBM Corporation .

INI” configuration file of the Sametime Install Manager. To prevent this issue change a parameter in The “IBMIM. See the next 2 slides how to do this.If you are using Windows 2003 R2 or Windows 2008 R2. it can be possible that you run into a JAVA heap memory overflow during the next installation step. Social Business 46 © 2010 IBM Corporation .

Social Business 47 © 2010 IBM Corporation .Open your File Explorer and navigate to your Install Manager's eclipse directory “C:\IBM\Install Manager\eclipse”. Then open the configuration file “IBMIM.ini” in notepad.

Then save and close the file. Social Business 48 © 2010 IBM Corporation . This parameter is case sensitive. Then click “File” and “Exit” to close the editor. Click “File” and “Save” to save the changes.Add he parameter “-Xmx1024m” at the end.

Social Business 49 © 2010 IBM Corporation .Now you can click the „Restart Installation Manager“ button to continue.

The IBM Installation Manager is loading. Social Business 50 © 2010 IBM Corporation .

To Install the Sametime Proxy Server click the „Install“ icon. Social Business 51 © 2010 IBM Corporation .

Check the „IBM Sametime Proxy server“ and „Version 8. Then click the „Next“ button.5.2“ entries. They are unchecked by default. Social Business 52 © 2010 IBM Corporation .

Accept the terms in the license agreement and click the „Next“ button. Social Business 53 © 2010 IBM Corporation .

Remove “Program Files\” and click the “Next” button to continue. We recommend to use path names without spaces (as some scripts may require this) and also shorten the path name so that the typical limits of some operating systems and applications for path + file name length are avoided. Social Business 54 © 2010 IBM Corporation .

Social Business 55 © 2010 IBM Corporation .Enter the correct path (remove „Program Files\“ and click the „Next“ button to continue. The Package group is the installation destination for the IBM Lotus WebSphere base files. The first installation requires the creation of a new package group. If you install more WebSphere based applications on the same hardware (like the Sametime Proxy Server and the Sametime Meeting Server) they can use the existing package group. Then you cannot change the installation path.

We do not want to use a predefined Deployment Plan from the Sametime System console. Social Business 56 © 2010 IBM Corporation . Uncheck the “Use Lotus Sametime System Console to Install” option and click the „Next“ button to continue.

5.0.0.15 Server. We don't want to do this in this pilot deployment.2 it is possible to install Sametime on top of an existing WebSphere 7. Social Business 57 © 2010 IBM Corporation . Just click “Next” to continue.With IBM Sametime 8.

Leave the default setting “Standalone (Deployment Manager and Primary Node)”. Fill the full qualified Host Name and add a password for your wasadmin user twice. Then click the “Next” button. Social Business 58 © 2010 IBM Corporation .

Enter the host name of your IBM Sametime Community Server. Then click the “Validate” button. Social Business 59 © 2010 IBM Corporation .

Then click the “Next” button to continue.. Social Business 60 © 2010 IBM Corporation .When the connection was successfully tested the text in the button changes to “Validated”.

Check your settings again and then click the „Next“ button to continue. Social Business 61 © 2010 IBM Corporation .

Start the installation by clicking the „Install“ button. Social Business 62 © 2010 IBM Corporation .

Social Business 63 © 2010 IBM Corporation .The Sametime Proxy Server is now installing. This step takes approximately 30 to 45 minutes because you are installing the first WebSphere instance on a Server.

Social Business 64 © 2010 IBM Corporation . The Sametime Proxy Server: does not need a LDAP connection ● is just a Web Interface for browser access to the Sametime Community Services ● is a Web based Sametime Connect Client ● supplies the new Web API for Web based application integration ● can be implemented with or without the SSC ● can be connected to existing older Sametime Servers ● can be connected to a community cluster ● You can have one or more Proxies in your organization You can implement one or more Proxies and cluster them ● using the WebSphere Cluster Method (Network Deployment) ● individual Proxies with a Load Balancer or RRDNS in front of them By default the Sametime Proxy Server installs to use Port 9080 and 9443 (SSL).Important to know.. Detailed instructions can be found later in this documentation. If you want to use Port 80 and 443 you need to enter the Sametime Proxy ISC on Port 8600 and change the port settings in the Application Server..

Then exit the Installation Manager and the Launchpad. Social Business 65 © 2010 IBM Corporation .When the Sametime Proxy Server has installed successfully just click the „Finish“ button.

5.2 Proxy Server. Social Business 66 © 2010 IBM Corporation .STEP FOUR: Update the Sametime Proxy Server to IFR1 Summary Use this procedure to apply the Interim Feature Release to the IBM Sametime 8.

the services do not reflect the running tasks. For the upgrade to IFR1 it is required to stop all of this tasks first.The installation in the previous step started all the components of the IBM Sametime Proxy server. But because they are started before the Services are created. Social Business 67 © 2010 IBM Corporation .

Open a CMD line Window and navigate to the directory: “cd \IBM\WebSphere\AppServer\profiles\STPAppProfile\bin”. Then enter the command: “stopServer STProxyServer -username wasadmin -password passw0rd”. Social Business 68 © 2010 IBM Corporation .

When the Sametime Proxy Server has stopped stop the nodeagent next with the command “stopServer nodeagent”. Social Business 69 © 2010 IBM Corporation .

.\.Now change to the DMGR profile with the command “cd . Then enter the command “stopServer dmgr -username wasadmin -password passw0rd”.\STPDMgrProfile\bin”.. Social Business 70 © 2010 IBM Corporation .

If you have unpacked the zip file to a different directory. Then enter the command “cd \Install\IBM Sametime Proxy Server” and press the “Enter” key. Social Business 71 © 2010 IBM Corporation .bat file. then navigate to your directory where you can find the update.Open a new CMD Line window in Admin mode.

Enter the command “update.bat” and press the “Enter” key. Social Business 72 © 2010 IBM Corporation .

The IBM Installation Manager is starting up. Social Business 73 © 2010 IBM Corporation .

Social Business 74 © 2010 IBM Corporation .Now click the “Update” button to continue.

Select the Product you want to upgrade. Here we select “IBM Sametime Server Platform”. Then click the “Next” button to continue

Social Business

75

© 2010 IBM Corporation

Click the “Next” button to continue

Social Business

76

© 2010 IBM Corporation

We are sure that all WebSphere Servers are shut down. Just click the “Next” button to continue.

Social Business

77

© 2010 IBM Corporation

Social Business 78 © 2010 IBM Corporation .Click the “Update” button to install the IBM Sametime Proxy Server IFR1.

This step takes approximately 20 to 25 minutes.The IBM Sametime Proxy Server IFR1 Update is now installing. Social Business 79 © 2010 IBM Corporation .

2 IFR1 Proxy Server is the Apple iOS integration using an App that can be installed for free from the Apple App store.. Another recommendation is that your Sametime proxy Server can communicate with the Apple notification service. These ports are 2195 to the Apple notification server and port 2196 to the Apple feedback server. Social Business 80 © 2010 IBM Corporation .Important to know. your Sametime Proxy Server must be accessible from the Internet. For this to work you need to open 2 ports in your firewall to this servers in the internet. That this can work. This means you need to set it up in your DMZ or configure a reverse proxy in your DMZ and forward the traffic to your Sametime Proxy in the intranet. This app then connects to your Sametime proxy Server through the Internet. But the recommended way is to implement your Sametime Proxy Server in your DMZ.. A new main feature in Sametime 8.5.

When the installation has finished successfully. click the „Finish“ button to close the Installer. Social Business 81 © 2010 IBM Corporation .

Social Business 82 © 2010 IBM Corporation .Click “File” and then “Exit” to quit the Installation Manager.

STEP FIVE: Post Install Tasks for the IBM Sametime Proxy Server Summary This procedure is only required if you run into the Warning message after the installation as described in the step before. Social Business 83 © 2010 IBM Corporation .

renovations.com:8600/admin”. Login to the WebSphere Integrated Solutions Console of your Sametime Proxy Server using the wasadmin username and its password.Open your preferred browser and enter the URL “http://webchat. Social Business 84 © 2010 IBM Corporation .

Social Business 85 © 2010 IBM Corporation .Click on “Servers” .“Server Types” and then on “WebSphere application servers”.

Click your “STProxyServer” now. Social Business 86 © 2010 IBM Corporation .

Click the “Ports” link. Social Business 87 © 2010 IBM Corporation .

Social Business 88 © 2010 IBM Corporation .Click the “WC_defaulthost” link.

Change the port to “80” and click the “OK” button. Social Business 89 © 2010 IBM Corporation .

Now click the “WC_defaulthost_secure” link Social Business 90 © 2010 IBM Corporation .

Change the port to “443” and click the “OK” button. Social Business 91 © 2010 IBM Corporation .

Social Business 92 © 2010 IBM Corporation .Click the “Save” link to save your last changes.

You have now successfully changed the your Sametime Proxy Server to listen on Ports 80 and 443. Social Business 93 © 2010 IBM Corporation .

See page 19 how to get this update. If you use this Sametime Proxy Server in your production environment and have requested the latest hotfix from IBM Support. Social Business 94 © 2010 IBM Corporation . POC or POT environment you can update the SametimeProxy application using the steps described in the next slides. If you have this kind of user records then the update of the SametimeProxy application is required. then you need to update the complete server in the same way as described in the “STEP FOUR: Update the Sametime Proxy Server to IFR1” on page 65 in this document. In a small Pilot.The next configuration step is only required if your Sametime Community servers use Domino Directory authentication and if you have created WEB users with flat user names in the FullName field.

Social Business 95 © 2010 IBM Corporation .Now click on “Applications” .“Application Types” .“WebSphere enterprise applications”.

Select your “SametimeProxy” application and click the “Update” button. Social Business 96 © 2010 IBM Corporation .

ear file (downloaded from the Web Site) to your Proxy Server.If you have copied the SametimeProxy. then click “Remote file system” and then the “Browse” button. Social Business 97 © 2010 IBM Corporation .

Social Business 98 © 2010 IBM Corporation . Then click the “OK” button.Navigate to the directory to where you have copied the file and select it.

Social Business 99 © 2010 IBM Corporation .Click the “Next” button to continue.

Click the “Next” button to continue. Social Business 100 © 2010 IBM Corporation .

Click the “Next” button to continue. Social Business 101 © 2010 IBM Corporation .

Click the “Next” button to continue. Social Business 102 © 2010 IBM Corporation .

Click the “Finish” button to continue. Social Business 103 © 2010 IBM Corporation .

Click the “Save” link to save your last changes. Social Business 104 © 2010 IBM Corporation .

Social Business 105 © 2010 IBM Corporation . click the “SametimeProxy” application.To check that your application is updated.

Social Business 106 © 2010 IBM Corporation .Click on “Application binaries” now.

2.1 from 31. 2012.5. 13:50 Social Business 107 © 2010 IBM Corporation .You can see the application version 8. Jan.

For that we have created a short cut in our fast start section. We like to use a CMD command line window to enter some of the commands and start the installers.7 Server.exe) Social Business 108 © 2010 IBM Corporation . You can use the Windows Explorer as well to navigate to the destination directory and double click the installation file (launchpad.STEP SIX: Install the DB2 database server Summary This step installs the IBM DB2 9.

Enter the command “Launchpad” and press the “Enter” key. This does not work because this would copy some special characters. Social Business 109 © 2010 IBM Corporation . Do not copy and paste any commands from this document into your CMD line.Enter the command “cd \Install\SametimeDB2” and press the “Enter” key.

Social Business 110 © 2010 IBM Corporation .Just click the “Install IBM DB2” link.

Social Business 111 © 2010 IBM Corporation .And again click the “Install IBM DB2” link.

The Installation Manager is starting up Social Business 112 © 2010 IBM Corporation .

Social Business 113 © 2010 IBM Corporation .Now click the „Install“ icon to continue.

0“ and click the „Next“ button to continue. Social Business 114 © 2010 IBM Corporation .7.Select „DB2 – Version 9.0.

Accept the terms in the license agreement and click the “Next” button to continue. Social Business 115 © 2010 IBM Corporation .

Social Business 116 © 2010 IBM Corporation .Again remove “Program Files\” and click the “Next” button to continue. We recommend to use path names without spaces (as some scripts may require this) and also shorten the path name so that the typical limits of some operating systems and applications for path + file name length are avoided.

Social Business 117 © 2010 IBM Corporation .Click the “Next” button to continue.

Same with the 2 groups that the DB2 Installer adds. This can not be done if the user already exists. Change the local security policy to allow passwords with 8 characters length.Enter the DB2 Administrator Username (we use the default “db2admin”) and enter the DB2 Administrator Password twice. This db2admin user will be created as a local user or as a Active Directory User. be sure to enter a password that meets the password policy. The DB2 Admin User password should not be longer then 8 characters. Then click the “Next” button to continue If you use Windows 2008. Social Business 118 © 2010 IBM Corporation .

Click the “Install” button to install the DB2 Server Social Business 119 © 2010 IBM Corporation .

The Installation Manager installs the IBM DB2 Server now. Social Business 120 © 2010 IBM Corporation . This step takes approximately 10 to 15 minutes.

and Windows“ The steps to create a DB2 database need the database name as a command line parameter. Social Business 121 © 2010 IBM Corporation . Your DB2 Database Server is a sensitive component in your Sametime Environment. For more information check into the DB2 InfoCenter. We highly recommend to make regularly a backup of your DB2 database using a DB2 aware backup software. or export data and backup the exported data.Important to know. or download and read the RedBook „High Availability and Disaster Recovery Options for DB2 on Linux. It is possible to implement your DB2 Server for high availability and load balancing using DB2 methods. UNIX.. It stores all the predefined configuration data and holds the information how to communicate with your servers for administration and maintenance. We would recommend using a CMD command line window to enter this commands..

When the installation has finished successfully, click the „Finish“ button and then close the Installation Manager and the Launchpad.

Social Business

122

© 2010 IBM Corporation

Before we can continue with the next step, you need to restart the CMD-Line window under Windows 2003. Under Windows 2008 it is required to log out and re login with your db2admin user.

Social Business

123

© 2010 IBM Corporation

STEP SEVEN: Create the DB2 Database for the Sametime Proxy Server
Summary This step is to create and configure the DB2 Database for the Sametime Proxy Server. This database is required to cache the Sametime messages sent to iOS mobile devices.

Social Business

124

© 2010 IBM Corporation

ddl” to a directory on your DB2 Server. Open a CMD window and navigate to this directory. Social Business 125 © 2010 IBM Corporation .Next is to create the database in the DB2 Server. In this Zero to Hero example we use just “C:\Install\IBM Sametime Proxy Server\DatabaseScripts”.bat” and “proxyServer. then you need to copy the database creation script files to this server first. Copy the files “createProxyDb. If your DB2 Server is on a separate machine or on another machine.

The term “STPR” is the name of the database and “db2admin” is the DB2 Database Server Administrator.bat STPR db2admin”. Social Business 126 © 2010 IBM Corporation .Run the database creation script with the command: “createProxyDb.

Social Business 127 © 2010 IBM Corporation ...command completed successfully” message after all commands.Be sure that you see the “.

STEP EIGHT: Configure the Proxy Server to use the DB2 Database Summary In this step you manualy register the Sametime Meeting Server upgrade with the Sametime System Console if you are running into the warning message during the installation. Then you need to fix the virtual_hosts configuration. Social Business 128 © 2010 IBM Corporation .

Open a File explorer and navigate to “C:\Install\IBM Sametime Proxy Server\DatabaseScripts”. If you have unpacked the install zip file to a different directory then use this one. Social Business 129 © 2010 IBM Corporation .

py” from the install directory to this directory.Open a second explorer window and navigate to the directory “C:\IBM\WebSphere\STPServerCell”. Social Business 130 © 2010 IBM Corporation . Then copy the file “proxyDBSetup.

Next is to navigate to the directory “C:\IBM\WebSphere\STPServerCell\SametimeProxyServerOffering\SametimeServe r\STProxy\proxy”. Social Business 131 © 2010 IBM Corporation .properties” with Notepad or Wordpad or with your favorite text editor. In this directory open the file “proxy.

DbAppUser (db2admin) * proxy.DataBaseServerName (host name of the DB2 server) * proxy. Social Business 132 © 2010 IBM Corporation .DbAppUserPassword (db2admin password) * proxy.DbName (database name created earlier) Then save and close the file.Edit the following values: * proxy.DataBaseServerPort (default port for DB2) * proxy.

But do not mark the full path. Social Business 133 © 2010 IBM Corporation .”. To get and paste this path into a CMD-Line window it is easy to use the Windows Explorer. Then press the Ctrl-C to copy this path to the dashboard. Mark only the part starting from “AppServer\. Several paths are required. For this a long command in a CMD line window is required.Now it is required to configure the DB2 Database who caches messages to the iOS devices in the Sametime Proxy Server. First navigate to the directory “C:\IBM\WebSphere\AppServer\profiles\STPAppProfile\bin”...

Open a CMD-Line window and navigate to the directory “C:\IBM\WebSphere\STPServerCell”. Social Business 134 © 2010 IBM Corporation .

.\”. Next is to paste the part from the dashboard.Now start entering the command. Social Business 135 © 2010 IBM Corporation . Begin just with “.

bat -lang jython -user wasadmin -password passw0rd -f “” Don't forget the “ at the end because the next part is a path that needs to be in doublequotes.Continue with “\wsadmin. Social Business 136 © 2010 IBM Corporation .

py including the filename.Now we need the path to the file proxyDBSetup. Social Business 137 © 2010 IBM Corporation .

Copy and paste the path from the explorer window. Social Business 138 © 2010 IBM Corporation . add the backslash and then copy and paste the filename from the explorer window. Add a doublequote sign at the end.

Now we need the path and filename of the “proxy. Social Business 139 © 2010 IBM Corporation .properties” file that we have edited just before.

Now the command is completed and you can confirm with the “ENTER” key. Social Business 140 © 2010 IBM Corporation .Start with blank and double quotes then paste the path. Add a double quote at the end. Then add the backslash and then paste the filename.

Social Business 141 © 2010 IBM Corporation .The script is now running.

The script has finished. After the database configuration the IBM Sametime Proxy Server needs to be restarted for the configuration changes are in effect. Social Business 142 © 2010 IBM Corporation .

Open your browser and navigate to your SSC – ISC. Login with your wasadmin user and then navigate to “Resources” .“JDBC providers”. Here you should see the newly created JDBC Provider configuration for your Proxy Server.“JDBC” . Social Business 143 © 2010 IBM Corporation .

“JDBC” . Here you should see your newly created Data Source configuration.Now click on “Resources” .“Data sources”. Social Business 144 © 2010 IBM Corporation .

Social Business 145 © 2010 IBM Corporation .Check mark the “STProxyDataSource” and click the “Test connection” button.

The warning message can be ignored.Be sure that the result says “successful”. Social Business 146 © 2010 IBM Corporation .

Social Business 147 © 2010 IBM Corporation . Sametime Media Manager. Sametime Community Server.STEP NINE: Apple Notification to iOS devices Summary Use this procedure to apply the Interim Feature Release to IBM Sametime® Proxy Server. and Sametime Advanced. Procedures for Sametime System Console. and Sametime Gateway are explained in other topics. Sametime Meeting Server.

Sametime for iOS Message / Notification Flow Internet DMZ Intranet TLS/SSL (push notifications only. no sensitive data) TCP port 2195 for notification connection TCP port 2196 for error reporting connection (feedback service) Apple PNS Push Nofications HTTPS VPN / Reverse Proxy HTTPS Sametime Proxy Community Server iOS Device Social Business 148 © 2010 IBM Corporation .

no sensitive data) TCP port 2195 for notification connection TCP port 2196 for error reporting connection (feedback service) Apple PNS Push Nofications HTTPS VPN / Reverse Proxy HTTPS Sametime Proxy Community Server iOS Device Sametime registers with APNS. gets assigned a device token Social Business 149 © 2010 IBM Corporation .Sametime for iOS Message / Notification Flow Internet DMZ Intranet TLS/SSL (push notifications only.

Sametime for iOS Message / Notification Flow Internet DMZ Intranet TLS/SSL (push notifications only. no sensitive data) TCP port 2195 for notification connection TCP port 2196 for error reporting connection (feedback service) Apple PNS Push Nofications HTTPS VPN / Reverse Proxy HTTPS Sametime Proxy Community Server iOS Device Sametime logs in. sending device token Social Business 150 © 2010 IBM Corporation .

no sensitive data) TCP port 2195 for notification connection TCP port 2196 for error reporting connection (feedback service) Apple PNS Push Nofications HTTPS VPN / Reverse Proxy HTTPS Sametime Proxy Community Server iOS Device Sametime sends 'pause' command before going to background Social Business 151 © 2010 IBM Corporation .Sametime for iOS Message / Notification Flow Internet DMZ Intranet TLS/SSL (push notifications only.

no sensitive data) TCP port 2195 for notification connection TCP port 2196 for error reporting connection (feedback service) Apple PNS Push Nofications Another user sends message to mobile user HTTPS VPN / Reverse Proxy HTTPS Sametime Proxy Community Server iOS Device Social Business 152 © 2010 IBM Corporation .Sametime for iOS Message / Notification Flow Internet DMZ Intranet TLS/SSL (push notifications only.

Sametime for iOS Message / Notification Flow Internet DMZ Intranet TLS/SSL (push notifications only. no sensitive data) TCP port 2195 for notification connection TCP port 2196 for error reporting connection (feedback service) Apple PNS Push Nofications Proxy sees mobile user is Paused. HTTPS VPN / Reverse Proxy HTTPS Sametime Proxy Community Server iOS Device Social Business 153 © 2010 IBM Corporation . Stores in database.

Sametime for iOS Message / Notification Flow Internet DMZ Intranet TLS/SSL (push notifications only. Requests a push notification be sent to device HTTPS VPN / Reverse Proxy HTTPS Sametime Proxy Community Server iOS Device Social Business 154 © 2010 IBM Corporation . no sensitive data) TCP port 2195 for notification connection TCP port 2196 for error reporting connection (feedback service) Apple PNS Push Nofications Proxy sends device token to APNS.

Sametime for iOS Message / Notification Flow Internet DMZ Intranet TLS/SSL (push notifications only. no sensitive data) TCP port 2195 for notification connection TCP port 2196 for error reporting connection (feedback service) Apple PNS Push Nofications APNS sends push notification to device HTTPS VPN / Reverse Proxy HTTPS Sametime Proxy Community Server iOS Device Social Business 155 © 2010 IBM Corporation .

Social Business 156 © 2010 IBM Corporation .Sametime for iOS Message / Notification Flow Internet DMZ Intranet TLS/SSL (push notifications only. no sensitive data) TCP port 2195 for notification connection TCP port 2196 for error reporting connection (feedback service) Apple PNS Push Nofications HTTPS VPN / Reverse Proxy HTTPS Sametime Proxy Community Server iOS Device When user selects view: Sametime reconnects to server and sends command to retrieve messages.

no sensitive data) TCP port 2195 for notification connection TCP port 2196 for error reporting connection (feedback service) Apple PNS Push Nofications HTTPS VPN / Reverse Proxy HTTPS Sametime Proxy Community Server iOS Device Sametime proxy sends queued message(s) to device from database Social Business 157 © 2010 IBM Corporation .Sametime for iOS Message / Notification Flow Internet DMZ Intranet TLS/SSL (push notifications only.

pkcs12” in the directory “C:\IBM\WebSphere\AppServer\profiles\STPSNAppProfile\config\cells\nodes\webch atProxyNode”.2 IFR1 Proxy update installer copies a certificate to the server that is required to communicate with the Apple Notification Servers with SSL encryption. This certificate has to be copied to the WebSphere Application Server directories now. Find the certificate file “apns-prod.The IBM Sametime 8. Social Business 158 © 2010 IBM Corporation .5.

Copy this certificate file “apns-prod. Social Business 159 © 2010 IBM Corporation .pkcs12” to the directory “C:\IBM\WebSphere\AppServer\profiles\STPDMgrProfile\config\cells\webchatProxyCell” .

Copy this certificate file “apns-prod.pkcs12” to the directory “C:\IBM\WebSphere\AppServer\profiles\STPDMgrProfile\config\cells\webchatProxyCell\ nodes\webchatproxyNode”. Social Business 160 © 2010 IBM Corporation .

Social Business 161 © 2010 IBM Corporation .To synchronize the last changes. go into your WebSphere Integrated Solutions (Admin) Console and click on “System administration” .“Nodes”.

Social Business 162 © 2010 IBM Corporation .Select your “webchatProxyNode” server and click the “Full Resynchronize” button.

The new APNS certificate files are now synchronized to your application server. Social Business 163 © 2010 IBM Corporation .

STEP TEN: Configure SSL in the Proxy Server and deploy the certificate Summary For iOS devices to connect to the Sametime Proxy Server without any additional security settings. a trusted SSL certificate needs to be installed. Social Business 164 © 2010 IBM Corporation .

Social Business 165 © 2010 IBM Corporation .In your WebSphere Integrated Solutions Console click on “Security” .“SSL certificate and key management”.

Click on “Key stores and certificates”. Social Business 166 © 2010 IBM Corporation .

Now click on “CellDefaultKeyStore”. Social Business 167 © 2010 IBM Corporation .

And now click on “Personal certificate requests”.

Social Business

168

© 2010 IBM Corporation

Now click the “New” button to create a new certificate request.

Social Business

169

© 2010 IBM Corporation

Fill the form with your data:
File for certificate request: “c:\temp\cert_req.cer” Key label: “SSL_Cert” Common name: (your server host name alias) “webchat.renovations.com” Organization: Your organization or company Locality: Your city or locality State or province: Your province Zip Code: Your ZIP code. Country or region: Select your country Then click the “OK” button.
Social Business
170
© 2010 IBM Corporation

Social Business 171 © 2010 IBM Corporation .Click on “Save” to save your last changes.

Social Business 172 © 2010 IBM Corporation . Then request a trusted server certificate from your favorite trust center by sending the content of the file (or the complete file).Now copy the certificate request file that you have created into your local workstation.

Copy this file to your Sametime Proxy Server to the “C:\temp” directory. Download the Root and intermediate certificates from your trust center web site and copy this files as well to your “C:\temp” directory Social Business 173 © 2010 IBM Corporation .You will receive the certificate from your trust center by e-mail or as a file attachment. Copy the certificate text starting with “-----BEGIN CERTIFICATE-----” and ending with “----END CERTIFICATE-----” without any trailing or ending characters into a file.

Now click on “Personal certificates”. Social Business 174 © 2010 IBM Corporation .

Click the button “Receive from a certificate authority. Social Business 175 © 2010 IBM Corporation .”...

In the field “Certificate file name” enter the path and filename to your received server certificate “c:\temp\server_cert. Then click the “OK” button. Social Business 176 © 2010 IBM Corporation .cer”.

Click the “Save” link to save your last changes. Social Business 177 © 2010 IBM Corporation .

Social Business 178 © 2010 IBM Corporation .Your new server certificate is now imported successfully.

Click the “Key stores and certificates” link. Social Business 179 © 2010 IBM Corporation .Next is to import the root and intermediate certificates.

Social Business 180 © 2010 IBM Corporation .Click on “CellDefaultTrustStore”.

Click “Signer certificates”. Social Business 181 © 2010 IBM Corporation .

Social Business 182 © 2010 IBM Corporation .Click the “Add” button.

Then click the “OK” button. Social Business 183 © 2010 IBM Corporation .Enter an Alias for the root certificate “verisign_root” and enter the path and file name to the root certificate file.

Click “Save” to save your last changes. Social Business 184 © 2010 IBM Corporation .

Now you have successfully added the root certificate. Do the same steps with the Intermediate certificate. Social Business 185 © 2010 IBM Corporation .

Click the “Add” button. Social Business 186 © 2010 IBM Corporation .

Then click the “OK” button. Social Business 187 © 2010 IBM Corporation .Enter an Alias for the root certificate “verisign_intermediate” and enter the path and file name to the intermediate certificate file.

Click “Save” to save your last changes. Social Business 188 © 2010 IBM Corporation .

Social Business 189 © 2010 IBM Corporation .Now you have successfully added the intermediate certificate.

“SSL certificates and key management” and then on “Manage endpoint security configuration”.Click on “Security” . Social Business 190 © 2010 IBM Corporation .

Then click on “STProxyServer”.In the “Inbound” tree open the “webchatProxyNode(nodeDefaultSSLSettings)” “Servers”. Social Business 191 © 2010 IBM Corporation .

Social Business 192 © 2010 IBM Corporation .Check the checkbox “Override inherited values” and then click the “Update certificate alias list” button.

Then click the “OK” button. Social Business 193 © 2010 IBM Corporation .In the “Certificate alias in key store” select your “ssl_cert”.

Social Business 194 © 2010 IBM Corporation .In the “Outbound” tree open the “webchatProxyNode(nodeDefaultSSLSettings)” “Servers”. Then click on “STProxyServer”.

Then click the “OK” button.Check the checkbox “Override inherited values” and then click the “Update certificate alias list” button. Social Business 195 © 2010 IBM Corporation . In the “Certificate alias in key store” select your “ssl_cert”.

Social Business 196 © 2010 IBM Corporation .Save the last changes by clicking the “Save” link.

Now it is recommended to set the services of your Sametime Proxy Server “STProxyServer”. Check that your server communicates with the Sametime Community Server on port 1516 and with the Apple Notification Server. “STProxyServer_DM” and “STProxyServer_NA” to automatic. Social Business 197 © 2010 IBM Corporation . When the OS is restarted then you are ready to test all features. Then restart your operating system.

You should consult the Sametime Product Documentation in the Internet about this steps here: http://www-10.Additional Steps after the installation: Some additional Tuning steps can be done after all components are installed.lotus.com/ldd/stwiki.nsf/dx/Tuning_st852 Social Business 198 © 2010 IBM Corporation .

nor shall have the effect of. the storage configuration. Sametime. this information is based on IBM’s current product plans and strategy. Therefore. Lotus Notes. and/or other countries. PartnerWorld and Lotusphere are trademarks of International Business Machines Corporation in the United States. Intel SpeedStep. it is provided AS IS without warranty of any kind. or both. in the United States. Nothing contained in this publication is intended to.Legal Disclaimer © IBM Corporation 2012. or service names may be trademarks or service marks of others. or both. References in this presentation to IBM products. or services do not imply that they will be available in all countries in which IBM operates. PostScript. WebSphere. stating or implying that any activities undertaken by you will result in any specific sales. or both. Other company. this publication or any other materials. and are not intended to be a commitment to future product or feature availability in any way. Linux is a registered trademark of Linus Torvalds in the United States. Actual environmental costs and performance characteristics may vary by customer. other countries. in the United States. the I/O configuration. Celeron. Product release dates and/or capabilities referenced in this presentation may change at any time at IBM’s sole discretion based on market opportunities or other factors. IBM shall not be responsible for any damages arising out of the use of. programs. other countries. nor shall have the effect of. Domino. UNIX is a registered trademark of The Open Group in the United States and other countries. Java and all Java-based trademarks are trademarks of Sun Microsystems. IBM. Inc.. Notes. Social Business 199 © 2010 IBM Corporation . creating any warranties or representations from IBM or its suppliers or licensors. or both. Microsoft and Windows are trademarks of Microsoft Corporation in the United States. The actual throughput or performance that any user will experience will vary depending upon many factors. no assurance can be given that an individual user will achieve results similar to those stated here. including considerations such as the amount of multiprogramming in the user's job stream. Adobe. or otherwise related to. The information contained in this publication is provided for informational purposes only. other countries. which are subject to change by IBM without notice. Quickr. and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. or both. other countries. the IBM logo. UC2. Intel. Intel Xeon. Unyte is a trademark of WebDialogs. Nothing contained in these materials is intended to. express or implied. Inc. All Rights Reserved. product. While efforts were made to verify the completeness and accuracy of the information contained in this publication. In addition. Lotus. or altering the terms and conditions of the applicable license agreement governing the use of IBM software. All customer examples described are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Itanium. and the PostScript logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States. revenue growth or other results. the Adobe logo. other countries. Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. and the workload processed. Intel Centrino.

You're Reading a Free Preview

Download
scribd
/*********** DO NOT ALTER ANYTHING BELOW THIS LINE ! ************/ var s_code=s.t();if(s_code)document.write(s_code)//-->