FREQUENCIES VARIABLES=umur Pendidikan J.Kelamin reliability Responsive nes Assurance Emphaty Tangibles Kepuasan /ORDER=ANALYSIS.

Frequencies
Notes Output Created Comments Input Data D:\data D\tender\tender uit\edha\tender edha1\hasil data.sav Active Dataset Filter Weight Split File N of Rows in Working Data File Missing Value Handling Definition of Missing DataSet1 <none> <none> <none> 56 User-defined missing values are treated as missing. Cases Used Statistics are based on all cases with valid data. Syntax FREQUENCIES VARIABLES=umur Pendidikan J.Kelamin reliability Responsivenes Assurance Emphaty Tangibles Kepuasan /ORDER=ANALYSIS. 17-Dec-2012 07:59:15

Resources

Processor Time Elapsed Time

00:00:00.016 00:00:00.018

[DataSet1] D:\data D\tender\tender uit\edha\tender edha1\hasil data.sa v

Statistics Umur N Valid Missing 56 0 Pendidikan 56 0 J. Kelamin 56 0 Reliability 56 0 Responsivenes 56 0 Assurance 56 0

Empha

Frequency Table
Umur Cumulative Frequency Valid 20-30 thn 31-40 thn 41-50 thn 51-60 thn Total 6 16 25 9 56 Percent 10.7 28.6 44.6 16.1 100.0 Valid Percent 10.7 28.6 44.6 16.1 100.0 Percent 10.7 39.3 83.9 100.0

Pendidikan Cumulative Frequency Valid SD SMP SMA PT Total 11 30 9 6 56 Percent 19.6 53.6 16.1 10.7 100.0 . Kelamin Cumulative Frequency Valid perempuan laki-laki Total 35 21 56 Percent 62.5 37.5 100.0 Valid Percent 62.5 37.5 100.0 Percent 62.5 100.0 Valid Percent 19.6 53.6 16.1 10.7 100.0 Percent 19.6 73.2 89.3 100.0

Reliability Cumulative Frequency Valid Kurang handal handal Total 4 52 56 Percent 7.1 92.9 100.0 Valid Percent 7.1 92.9 100.0 Percent 7.1 100.0

Responsivenes Cumulative Frequency Valid Kurang Tanggap Tanggap Total 9 47 56 Percent 16.1 83.9 100.0 Valid Percent 16.1 83.9 100.0 Percent 16.1 100.0

Assurance Cumulative Frequency Valid Kurang terjamin terjamin Total 11 45 56 Percent 19.6 80.4 100.0 Valid Percent 19.6 80.4 100.0 Percent 19.6 100.0

Emphaty Cumulative Frequency Valid Kurangperhatian perhatian Total 12 44 56 Percent 21.4 78.6 100.0 Valid Percent 21.4 78.6 100.0 Percent 21.4 100.0

Tangibles Cumulative Frequency Valid Kurang baik Baik Total 13 43 56 Percent 23.2 76.8 100.0 Valid Percent 23.2 76.8 100.0 Percent 23.2 100.0

Kepuasan Cumulative Frequency Valid Kurang Puas Puas Total 13 43 56 Percent 23.2 76.8 100.0 Valid Percent 23.2 76.8 100.0 Percent 23.2 100.0

FREQUENCIES VARIABLES=umur Pendidikan J.Kelamin reliability Responsive nes Assurance Emphaty Tangibles Kepuasan /ORDER=ANALYSIS.

Frequencies
[DataSet1] D:\data D\tender\tender uit\edha\tender edha1\hasil data.sa v tatistics Umur N Valid Missing 56 0 Pendidikan 56 0 J. Kelamin 56 0 Reliability 56 0 Responsivenes 56 0 Assurance 56 0

Empha

Frequency Table
mur

Cumulative Frequency Valid 20-30 thn 31-40 thn 41-50 thn 51-60 thn Total 6 16 25 9 56 Percent 10.7 28.6 44.6 16.1 100.0 Valid Percent 10.7 28.6 44.6 16.1 100.0 Percent 10.7 39.3 83.9 100.0

Pendidikan Cumulative Frequency Valid SD SMP SMA PT Total 11 30 9 6 56 Percent 19.6 53.6 16.1 10.7 100.0 J. Kelamin Cumulative Frequency Valid perempuan laki-laki Total 35 21 56 Percent 62.5 37.5 100.0 Reliability Cumulative Frequency Valid Kurang handal handal Total 4 52 56 Percent 7.1 92.9 100.0 Valid Percent 7.1 92.9 100.0 Percent 7.1 100.0 Valid Percent 62.5 37.5 100.0 Percent 62.5 100.0 Valid Percent 19.6 53.6 16.1 10.7 100.0 Percent 19.6 73.2 89.3 100.0

Responsivenes Cumulative Frequency Valid Kurang Tanggap Tanggap Total 9 47 56 Assurance Cumulative Frequency Valid Kurang terjamin terjamin Total 11 45 56 Percent 19.6 80.4 100.0 Valid Percent 19.6 80.4 100.0 Percent 19.6 100.0 Percent 16.1 83.9 100.0 Valid Percent 16.1 83.9 100.0 Percent 16.1 100.0

Emphaty Cumulative Frequency Valid Kurangperhatian perhatian Total 12 44 56 Tangibles Cumulative Frequency Valid Kurang baik Baik Total 13 43 56 Percent 23.2 76.8 100.0 Valid Percent 23.2 76.8 100.0 Percent 23.2 100.0 Percent 21.4 78.6 100.0 Valid Percent 21.4 78.6 100.0 Percent 21.4 100.0

Kepuasan Cumulative Frequency Valid Kurang Puas Puas Total 13 43 56 Percent 23.2 76.8 100.0 Valid Percent 23.2 76.8 100.0 Percent 23.2 100.0

FREQUENCIES VARIABLES=Reability Responsipenes Assurance Emphaty Tangib les Kepuasan /ORDER=ANALYSIS.

Frequencies
Notes Output Created Comments Input Data C:\Users\U S E R\Documents\edhat new\poli.sav Active Dataset Filter Weight Split File N of Rows in Working Data File Missing Value Handling Definition of Missing DataSet1 <none> <none> <none> 56 User-defined missing values are treated as missing. Cases Used Statistics are based on all cases with valid data. Syntax FREQUENCIES VARIABLES=Reability Responsipenes Assurance Emphaty Tangibles Kepuasan /ORDER=ANALYSIS. 17-Dec-2012 07:59:36

Resources

Processor Time Elapsed Time

00:00:00.000 00:00:00.011

[DataSet1] C:\Users\U S E R\Documents\edhat new\poli.sav

Statistics Reability N Valid Missing 56 0 Responsipenes 56 0 Assurance 56 0 Emphaty 56 0 Tangibles 56 0 Kepuasan 56 0

Frequency Table
Reability Cumulative Frequency Valid Handal Kurang Handal Total 10 46 56 Percent 17.9 82.1 100.0 Valid Percent 17.9 82.1 100.0 Percent 17.9 100.0

Responsipenes Cumulative Frequency Valid Kurang Tanggap Tanggap Total 13 43 56 Percent 23.2 76.8 100.0 Valid Percent 23.2 76.8 100.0 Percent 23.2 100.0

Assurance Cumulative Frequency Valid Kurang Terjamin Terjamin Total 17 39 56 Percent 30.4 69.6 100.0 Valid Percent 30.4 69.6 100.0 Percent 30.4 100.0

Emphaty Cumulative Frequency Valid Kurang Perhatian Perhatian Total 15 41 56 Percent 26.8 73.2 100.0 Valid Percent 26.8 73.2 100.0 Percent 26.8 100.0

Tangibles Cumulative Frequency Valid kurang baik baik Total 17 39 56 Percent 30.4 69.6 100.0 Valid Percent 30.4 69.6 100.0 Percent 30.4 100.0

Kepuasan Cumulative Frequency Valid Kurang Puas Puas Total 16 40 56 Percent 28.6 71.4 100.0 Valid Percent 28.6 71.4 100.0 Percent 28.6 100.0

FREQUENCIES VARIABLES=reability responsipeness assurance emphaty tangi ble kepuasan /ORDER=ANALYSIS.

Frequencies
Notes Output Created Comments Input Data C:\Users\U S E R\Documents\edhat new\obat.sav Active Dataset Filter Weight Split File N of Rows in Working Data File Missing Value Handling Definition of Missing DataSet1 <none> <none> <none> 56 User-defined missing values are treated as missing. Cases Used Statistics are based on all cases with valid data. Syntax FREQUENCIES VARIABLES=reability responsipeness assurance emphaty tangible kepuasan /ORDER=ANALYSIS. 17-Dec-2012 07:59:49

Resources

Processor Time Elapsed Time

00:00:00.047 00:00:00.022

[DataSet1] C:\Users\U S E R\Documents\edhat new\obat.sav

Statistics Reability N Valid Missing 56 0 Responsipeness 56 0 Assurance 56 0 Emphaty 56 0 Tangible 56 0 Kepuasan 56 0

Frequency Table
Reability Cumulative Frequency Valid kurang handal handal Total 5 51 56 Percent 8.9 91.1 100.0 Valid Percent 8.9 91.1 100.0 Percent 8.9 100.0

Responsipeness Cumulative Frequency Valid kurang tanggap tanggap Total 14 42 56 Percent 25.0 75.0 100.0 Valid Percent 25.0 75.0 100.0 Percent 25.0 100.0

Assurance Cumulative Frequency Valid kurang terjamin terjamin Total 19 37 56 Percent 33.9 66.1 100.0 Valid Percent 33.9 66.1 100.0 Percent 33.9 100.0

Emphaty

Cumulative Frequency Valid kurang perhatian perhatian Total 17 39 56 Percent 30.4 69.6 100.0 Valid Percent 30.4 69.6 100.0 Percent 30.4 100.0

Tangible Cumulative Frequency Valid kurang baik baik Total 17 39 56 Percent 30.4 69.6 100.0 Valid Percent 30.4 69.6 100.0 Percent 30.4 100.0

Kepuasan Cumulative Frequency Valid kurang puas Puas Total 16 40 56 Percent 28.6 71.4 100.0 Valid Percent 28.6 71.4 100.0 Percent 28.6 100.0

FREQUENCIES VARIABLES=Reability Responsipeness assurance Emphaty Tangi ble Kepuasan /ORDER=ANALYSIS.

Frequencies
Notes Output Created 19-Dec-2012 20:03:47

Comments Input Data C:\Users\U S E R\Documents\edhat new\KIa.sav Active Dataset Filter Weight Split File N of Rows in Working Data File Missing Value Handling Definition of Missing DataSet1 <none> <none> <none> 56 User-defined missing values are treated as missing. Cases Used Statistics are based on all cases with valid data. Syntax FREQUENCIES VARIABLES=Reability Responsipeness assurance Emphaty Tangible Kepuasan /ORDER=ANALYSIS.

Resources

Processor Time Elapsed Time

00:00:00.015 00:00:00.008

[DataSet1] C:\Users\U S E R\Documents\edhat new\KIa.sav

Statistics Reability N Valid Missing 56 0 Responsivenes 56 0 Assurance 56 0 Emphaty 56 0 Tangible 56 0 Kepuasan 56 0

Frequency Table
Reability

Cumulative Frequency Valid Kurang Handal handal Total 2 54 56 Percent 3.6 96.4 100.0 Valid Percent 3.6 96.4 100.0 Percent 3.6 100.0

Responsivenes Cumulative Frequency Valid Kurang Tanggap Tanggap Total 6 50 56 Percent 10.7 89.3 100.0 Valid Percent 10.7 89.3 100.0 Percent 10.7 100.0

Assurance Cumulative Frequency Valid kurang terjamin terjamin Total 10 46 56 Percent 17.9 82.1 100.0 Valid Percent 17.9 82.1 100.0 Percent 17.9 100.0

Emphaty Cumulative Frequency Valid Kurang perhatian perhatian Total 10 46 56 Percent 17.9 82.1 100.0 Valid Percent 17.9 82.1 100.0 Percent 17.9 100.0

Tangible Cumulative Frequency Valid kurang baik baik Total 9 47 56 Percent 16.1 83.9 100.0 Valid Percent 16.1 83.9 100.0 Percent 16.1 100.0

Kepuasan Cumulative Frequency Valid Kurang Puas Puas Total 17 39 56 Percent 30.4 69.6 100.0 Valid Percent 30.4 69.6 100.0 Percent 30.4 100.0