Professional Documents
Culture Documents
Chanrs@ms68.hinet.net 0955-268997
http://mypaper.pchome.com.tw/chanrs
(reality)
(assimilation)(contrast)
Shortcuts
Selective Perception
Contrast Effect
Projection
Halo Effect
Stereotyping
Chapter 1
19
.
.
.
.
.
.
.,
.,
.,
.,
.,
.,
.,
.,
., .,
., .,
()
()
C
C
Eagen(1998)SOLER:
S(Squarely):
O(Open):
L(Lean):
E(Eyes):
R(Releax):
14%4%
1.
2.
3.
emotional
intelligenceEQ
emotional style
mood contagion
5Q
IQ
EQ
SQ
AQ AQ(Adversity Quotient)
BQ