í

íí
2 3
4
6 7
8 9
INDUSTRI
INDUSTRIAL
PERUMAHAN
RESIDENTIAL
KOMERSIL
COMMERCIAL
10 11
12 13
14 15
16
18 19
20 21
22 23
24
26 27
30 31
STANDARD KUALITI PERKHIDMATAN PELANGGAN
CUSTOMER SERVICES QUALITY STANDARD
32 33
36 37
0
3
6
9
12
15
38 39
40
42 43
44 45
46
48
50 51
52 53
54 55
56
58

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