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TABLE OF CONTENT SOCIAL INTERACTION UNDERSTANDING SOCIAL INTERACTION Social Action Context Norm......... Ethnomethodology... Dramaturgy TYPES OF SOCIAL INTERACTION Non-Verbal Behaviour Exchange Cooperation... Conflict... Competition... Conclusion. ELEMENTS OF SOCIAL INTERACTION Status.. Roles... Role Set.. Role Strain..... Role Conflict.. Role Playing... CONCLUSION... 1 1 1 2 2 3 3 4 4 6 7 7 8 8 9 9 10 11 12 12 13 14
SOCIAL INTERACTION
Context Norms
Ethnomethodology
Dramaturgy
Nonverbal Behaviour
Exchange
Cooperation
SOCIAL INTERACTION
Roles Role Sets Role Conflict Elements of Social Interaction Conflict Statuses Role Strains Role Playing Competition
Method to interpret
SOCIAL ACTION
Comparison with social interaction Social Action Deals only with 1 individual taking others into account before acting Social Interaction Involves 2/more people taking one another into accound Importance:
1) Interplay between actions of subjects 2) Central concept to understand nature of social life
CONTEXT
1) Physical setting/place 2) Social environment 3) Activities surrounding the interacting: a. Before b. Simultaneously c. After
1) Inform what to do & not to do 2) Guideline on self presentation to others The way we dress, speak & object possession provide information about us 3) Key to understanding social interaction
Importance
Definition
Specific rules of behaviour: 1) Agreed upon & shared 2) Prescribe the limits of acceptable behaviour
NORM
May differ: From 1 culture to another Within society Interculture Being outgoing North America OK Japan A sign of weakness if disclose too much information to others Within Society Eye contact with speaker African American White American Avert eye contact from speaker Avert eye contact from speaker means show respect implies disrespect
ETHNOMETHODOLOGY
Example
In any conversation, each individual assumes that certain things: Are clear & obvious Do not need further elaboration
1) People play roles to create impression 2) Performance is judged by others who are alert to any slip that reveals true character
Definition
Impression Formation
DRAMATURGY
Example (Job Interview)
1) Central feature of human interaction 2) Attempt to present oneself to other in particular way
Job Applicant Tries to appear: Composed Self-confident Capable of handling the positions responsibilities
Interviewer Assess whether applicant can really: Work under pressure Perform important functions of the job
NON-VERBAL BEHAVIOUR
Description Impersonal Speak to someone standing next to us at public event Feel closed to other person Share more personal information Special gathering
Face-to-face interaction
Gives more information on other persons mind & feeling Comfortable if done with someone familiar with Awkward if forced to communicate this way with stranger
Country-based
NON-VERBAL BEHAVIOUR
Description High tendency to look at communication partner than listening when talking Search of words Looking into space Message more rewarding more eye contact Amount of eye contact is directly proportional to perception of speakers status Uncomfortable if stared more than 10 seconds Rude if looks into anothers eyes during conversation
Asian: Woman to look straight to eyes of males taboo Men do not directly at women
Country America
China
Japan
Arab
Stand very close to person that they are talking to Eye is the key to persons being Able to see others soul
NON-VERBAL BEHAVIOUR
Hand Gesture Derision Russian Moving 1 index finger horizontally across the other
When people do something for each other with the express purpose of receiving reward/return Example Interaction
Definition
EXCHANGE
Information
Most basic form of social interaction Can be observed anywhere after we are sensitized to it
Employer-employee Visit sick friend Help someone to solve problem Help someone with heavy package at supermarket
COOPERATION
Example
People struggle with 1 another for commonly prized object/value 1) Only 1 person can gain at someone elses expense 2) Perceived negatively Lead to unhappiness & violence Argued by Lewis Coser Can be positive force in society Example
Definition
Property Resolve conflicts either by: Stable Society Justly solving them Brutally suppressing them temporarily
CONFLICT
Coercion 1) Subtle 2) Involves use of power regarded as illegitimate on whom it is exerted
American civil right movement Induce important social changes that lead to stable society
COMPETITION
1) 2) 3) 4)
Some relationship may involve all interactions Example Conflict Cooperation Cooperate in household chores & responsibilities Marriage
CONCLUSION
Factors influencing behaviour in interactions 1) Statuses 2) Roles
Limited amount of money Each may want to use it for different purposes If no mutual desirable use is agreed, one spouse will gain at others expense
Exchange Problem discussion Partner of listener will expect the spouse to provide sympathetic ear at another time
Competition Separate/divorce conflict will be regulated according to legal & judicial rules
Can pertain to: 1) Religion 2) Education 3) Ethnicity 4) Occupation Exist independently of specific people who occupy them Do not refer to prestige Different status may contain different degree of prestige (Supreme Court Justice > Physician > Sociologist) People usually occupy > 1 status at a time Property
Type
STATUS
Achieved Status Acquired as a result from individuals action Example: 1) Student 2) Professor 3) Artist
Master Status Ex-convict Labelled according to deviant behaviour Classified as this no matter what status they occupy
Wife
ROLES
Property
Exist without regard to particular individuals whose behaviour they guide 1) 2) 3) 4) View points Attend meetings Make the budget Make programming decision 5) Evaluate market research Roles Vice President for Programming (Status) Right 1) To be paid on time 2) To be provided with good quality script & staff support 3) Make decisions on the usage of budget
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ROLE SET
Example Writer
Role Behaviour
Network President
Defined by rights & obligations that are assigned to statuses when they are paired with one another Depends on the pairs of the statuses that the interacting individuals occupy
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ROLE STRAIN
Ensure ship sails only when it is in safe condition
Conflicting demands
ROLE CONFLICT
Conflicting roles:
Happens when an individual who is occupying more than 1 status at a time & who is unable to enact the role of 1 status without violating that another status
Increasing number of statuses occupied by individuals Example Increasing chance to have role conflict Not Long Ago Pregnancy is considered as womens work Men are expected to: 1) Get his wife to hospital on time 2) Pace waiting room
1) Must be helpful & supportive 2) Not allowed to be frightened, nervous & angry
Today Men are expected to fully involve in pregnancy & birth of child
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ROLE PLAYING
Property
Example
Feels more ardent by kissing Feels more humble by kneeling Feels more angry by shaking fist
Play new social role often feels awkward at first Might feel awkward at first & feel just acting Can transform not only actions but ourselves
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Humans are symbolic creatures & everything they do conveys a message to others Whether we intend it or not, other people take account of our behaviour Most American distinguish among intimate, personal, social & public distance People do not interact with each other as anonymous beings People come together in the context of specific environments, with specific purposes & specific social characteristics Statuses & roles are some of the most important social characteristics
CONCLUSION
Statuses are socially defined positions that people occupy, in a group/society, that help determine how they interact with one another Statuses exist independent of the specific people who occupy them Roles are the culturally defined rules for proper behaviour that are associated with every status
SUMMARY
Statuses & role help define our social interactions & provide predictability
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