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MOE Ed 29 N3 VA

MOE Ed 29 N3 VA

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DERICHEBOURG Atis aéronautique Parc Algorithmes Immeuble Thalès 17, ave Didier Daurat 31700 BLAGNAC

MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012
CONTENTS

MOE

Issue 29

Page 0-2

0.
0.1. 0.2. 0.3.

PRESENTATION OF THE MOE _____________________________ 0-5
Subject and scope ____________________________________________________________ 0-6 List of effective pages and Distribution ___________________________________________ 0-7 Definitions and Abbreviations __________________________________________________ 0-17

Distribution list ___________________________________________________________________ 0-16

1.
1.1. 1.2. 1.3. 1.4. 1.5. 1.6. 1.7. 1.8. 1.9.

ORGANISATION _____________________________________ 1-1
Commitment on behalf of the Organisation by the Accountable Manager ________________ 1-2 Safety and Quality Policy_______________________________________________________ 1-3 Management personnel________________________________________________________ 1-5 Management Personnel Tasks and Responsibilities __________________________________ 1-6 Overall Organisation Chart ____________________________________________________ 1-15 Certifying staff and category B1 and B2 support staff _______________________________ 1-16 Human resources ___________________________________________________________ 1-16 General description of the installations on each site which are subject to approval ________ 1-18 Field of activity intended by the organisation______________________________________ 1-18

1.10. Procedures for notification to the competent authority of changes in the activities/approvals/location/personnel of the organisation ___________________________ 1-20 1.11. Procedures for amendment of the specifications including, if applicable, the delegation procedures_________________________________________________________________ 1-21

2.
2.1. 2.2. 2.3. 2.4. 2.5. 2.6. 2.7. 2.8.

MAINTENANCE PROCEDURES

_____________________________ 2-1

Procedures for evaluating suppliers and control of sub-contracting _____________________ 2-2 Inspection and acceptance of aircraft parts and equipment received from outside _________ 2-3 Storage, labelling and supply of aircraft parts and equipment to the aircraft maintenance teams ___________________________________________________________________________ 2-5 Acceptance of tooling and instruments____________________________________________ 2-8 Calibration of tooling and instruments ____________________________________________ 2-8 Use of tooling and instruments by personnel (including replacement tooling) _____________ 2-9 Standards of cleanliness of maintenance premises _________________________________ 2-10 Maintenance instructions and method for matching the manufacturers' instructions including updating and availability to personnel ___________________________________________ 2-11

This document belongs to DERICHEBOURG ATIS Aéronautique. It must not be communicated to third parties or reproduced without prior authorisation.

DERICHEBOURG Atis aéronautique Parc Algorithmes Immeuble Thalès 17, ave Didier Daurat 31700 BLAGNAC

MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 0-3

MOE
2.9.

Issue 29

Repair procedure ____________________________________________________________ 2-14

2.10. Compliance with the aircraft maintenance programme ______________________________ 2-15 2.11. Procedure concerning Airworthiness Directives ____________________________________ 2-16 2.12. Procedure concerning optional modifications ______________________________________ 2-17 2.13. Maintenance documents used and how to complete them ___________________________ 2-17 2.14. Inspection and storage of technical files _________________________________________ 2-18 2.15. Rectification of defects discovered during base maintenance _________________________ 2-19 2.16. Procedure for release to service ________________________________________________ 2-20 2.17. Transmission of records to the operator__________________________________________ 2-24 2.18. Notification of defects to the authority, the operator and the manufacturer _____________ 2-24 2.19. Return to stores of defective items______________________________________________ 2-25 2.20. Dispatch of defective parts outside______________________________________________ 2-25 2.21. Management of computerised work recording systems ______________________________ 2-26 2.22. Control of manpower planning _________________________________________________ 2-26 2.23. Inspection of critical tasks_____________________________________________________ 2-27 2.24. Cross reference to specific maintenance procedures ________________________________ 2-28 2.25. Procedure for the detection and rectification of maintenance errors____________________ 2-29 2.26. Procedure for passing intsructions to the teams ___________________________________ 2-30 2.27. Procedure for notifying the type certificate holder of any errors or ambiguities in the maintenance data ___________________________________________________________ 2-30 2.28. Procedure for maintenance planning ____________________________________________ 2-30

L2.

SUPPLEMENTARY PROCEDURES

___________________________ 2-1

L2.1. Management of aircraft parts, tooling, instruments, etc. for line maintenance ____________ 2-2 L2.2. Line maintenance procedures for routine servicing / refuelling / de-icing, etc. ____________ 2-2 L2.3. Monitoring of defects and repetitive defects by line maintenance_______________________ 2-2 L2.4. Line Maintenance procedure for the Aircraft Log-Book (Techlog) _______________________ 2-3 L2.5. Line Maintenance procedure for pooled or hired parts _______________________________ 2-4 L2.6. Line Maintenance procedure for the return of defective parts removed from aircraft _______ 2-5 L2.7. Inspection of critical tasks______________________________________________________ 2-5

3.
3.1. 3.2. 3.3.

QUALITY SYSTEM PROCEDURE

____________________________ 3-1

Quality Audits of the organisation's procedures _____________________________________ 3-2 Quality Audits of aircraft _______________________________________________________ 3-3 Management procedures for corrective actions associated with quality audits_____________ 3-3

This document belongs to DERICHEBOURG ATIS Aéronautique. It must not be communicated to third parties or reproduced without prior authorisation.

DERICHEBOURG Atis aéronautique Parc Algorithmes Immeuble Thalès 17, ave Didier Daurat 31700 BLAGNAC

MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 0-4

MOE
3.4. 3.5. 3.6. 3.7. 3.8. 3.9.

Issue 29

Procedures for the qualification and training of certifying staff and of B1 and B2 support personnel ___________________________________________________________________ 3-3 Files of personnel authorised to issue CRS and of B1 and B2 support personnel ___________ 3-5 Quality system personnel ______________________________________________________ 3-5 Qualification of inspectors ______________________________________________________ 3-6 Qualification of mechanics _____________________________________________________ 3-7 Checking the procedures for exceptional authorisations relating to maintenance tasks on an aircraft or an aircraft part ______________________________________________________ 3-8

3.10. Checking the authorisations to deviate from the organisation's procedures _______________ 3-8 3.11. Qualification procedure for specialised tasks such as non destructive testing and welding ___ 3-8 3.12. Supervision of manufacturers' intervention teams and other maintenance teams __________ 3-9 3.13. Procedure for training in human factors ___________________________________________ 3-9 3.14. Evaluation of personnel skills __________________________________________________ 3-10

4.
4.1. 4.2. 4.3.

PART FOUR _________________________________________

4-1

Operators under contract ______________________________________________________ 4-2 Operator's maintenance procedures and documents _________________________________ 4-2 Checking and storage of the technical files for the operator ___________________________ 4-2

5.
5.1. 5.2. 5.3. 5.4. 5.5.

PART FIVE: APPENDICES ________________________________

5-1

Appended Documents and List of associated procedures _____________________________ 5-2 List of sub-contractors according to § 145.A.75 (b) _________________________________ 5-3 List of Line Maintenance sites according to § 145.A.75 (d) ____________________________ 5-3 List of Part 145 sub-contract organisations according to § 145.A.70(a16) ________________ 5-4 MOE supplements ____________________________________________________________ 5-4

This document belongs to DERICHEBOURG ATIS Aéronautique. It must not be communicated to third parties or reproduced without prior authorisation.

DERICHEBOURG Atis aéronautique Parc Algorithmes Immeuble Thalès 17, ave Didier Daurat 31700 BLAGNAC

MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 0-5

MOE

Issue 29

0.

PRESENTATION OF THE MOE

This document belongs to DERICHEBOURG ATIS Aéronautique. It must not be communicated to third parties or reproduced without prior authorisation.

DERICHEBOURG Atis aéronautique Parc Algorithmes Immeuble Thalès 17, ave Didier Daurat 31700 BLAGNAC

MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 0-6

MOE 0.1.

Issue 29

SUBJECT AND SCOPE

The MOE is intended: 4 to describe the principles, the procedures, the means and the methods implemented with a view to ensuring the compliance of our maintenance activities with respect to Part 145, 4 for use as training material for maintenance personnel. It is applicable to the line maintenance activities performed by DERICHEBOURG Atis aéronautique. It is supplemented by associated procedures which are called up in this MOE.

This document belongs to DERICHEBOURG ATIS Aéronautique. It must not be communicated to third parties or reproduced without prior authorisation.

DERICHEBOURG Atis aéronautique Parc Algorithmes Immeuble Thalès 17, ave Didier Daurat 31700 BLAGNAC

MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 0-7

MOE 0.2.

Issue 29

LIST OF EFFECTIVE PAGES AND DISTRIBUTION
History before Issue 4
Issued
Issue Amendment Date Nature of the Modification GSAC approval

0.2.1.

1 2 3

0 0 0

27/11/1993 30/05/2000 15/07/2002

Creation of the M.O.E General update Change two. F 443 converted to F 107 and incorporation of changes 3 and 4

27/12/93 ORY/329/00/PED/JJ 18/12/2000 14/01/2003

This document belongs to DERICHEBOURG ATIS Aéronautique. It must not be communicated to third parties or reproduced without prior authorisation.

DERICHEBOURG Atis aéronautique Parc Algorithmes Immeuble Thalès 17, ave Didier Daurat 31700 BLAGNAC

MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 0-8

MOE

Issue 29

0.2.2.

Modifications since Issue 4

Applicable pages: All the pages in this MOE are at the latest applicable issue (see below).
LISTE OF UPDATES Iss.
Amend't date

Pages affected and Nature of the modification Document re-written, all the pages are modified. The additional requirements of Part 145 are shown in blue and identified by a vertical line in the margin. All pages : Base maintenance aspects deleted P0-8 : Issue 3 historic deleted P0-10, §0.3 : add of distribution P1-4, §1.3 : Base maintenance manager deleted P1-10, §1.5 : STR and CDG station deleted O2 station deleted, Base maintenance manager and Work programme manager deleted P1-12, §1.9 : field of activity modified (O2) P2-7, §2.4 : engraving of personal tools added P2-10, §2.8.3 : checking of documentation modified P2-11, §2.8.5 : creation of job card modified P2-19, §2.16.5 : explanation for EASA form 1, case of serviceable dismantling P2-24, §2.24 : specific qualification procedure modified P2.25, §2.28 : scheduling of maintenance schedule modified PL2-2, §L2.2 : cross reference to §2.24 P3-7, §3.13 : human factors training modified P0-10, §0.3 : distribution modifications P1-10, §1.5 : add of Brest station P1-13, §1.10 : additional location changed on minor amendment P2.24, §2.23 : add of information for complexes tasks P1-10, §1.5 : add of Lourdes station P2-25, §2.26 : add of shift hand over log reference P5-1, §5.1 : add of shift hand over log All pages : change of reference for the “Order Monitoring table” P0-9, §0.3 : modification of the distribution list. P0-10, §0.4.1 : Introduction of « Certifying staff » definition. P0-11, §0.4.2 : update of the list of abbreviations. P1-2, §1.1 : new signature of commitment by the accountable manager. P1-4, §1.3.2 : L. LE TOULLEC replaces C. VILLAESCUSA in his functions. P1-6, §1.4.2 : JP DASTUGUE replaces S. PERRUSAULT in his functions. P1-8, §1.4.6 : precisions on the responsibilities of station managers. P1-10, §1.5 : change of station managers in Toulouse and Lourdes, Nice, Dublin and Brest. J.M. LUSSAMAKI is positioned deputy manager. P1-15, §1.11.4 : precisions on the chronology of issuance of a new certifying staff list. P2-5, §2.3.1 : a customer tag can be attached to aircraft parts. P2-10, §2.8.2 : manual replaced by maintenance program (source PART M). P2-13, §2.10 : ATIS receives maintenance protocols as per contracts. P2-15, §2.13 : the work files are managed by the CAMO of the operators. P2-17, §2.16.2 : MEL/CDL items are reported on HIL. P2-20, §2.18 : Defect reports are transmitted by station managers to quality

GSAC /OSAC approval (letter ref.) 26/11/04 044380SFACT/E.EN

4

17/09/04

5

24/05/05

2005/3350DCS/NO /AGR

16/11/05

6

28/03/06

29/03/06 TLSO/06-386/JD

7

22/05/06

29/05/06 TLSO/06-600/JD

8

16/10/06

09/11/06 TLSO/061242/JD

This document belongs to DERICHEBOURG ATIS Aéronautique. It must not be communicated to third parties or reproduced without prior authorisation.

DERICHEBOURG Atis aéronautique Parc Algorithmes Immeuble Thalès 17, ave Didier Daurat 31700 BLAGNAC

MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 0-9
GSAC /OSAC approval (letter ref.)

MOE
Iss.
Amend't date

Issue 29

Pages affected and Nature of the modification department within 48 h, then quality department transmits to GSAC. P2-24, §2.26 : the shift handover log is used to record tasks performed and completed. P3-2, §3.1 : the frequency of management meeting is one per year. P3-2, §3.2 : one product audit is scheduled per year P3-6, §3.13 : precisions on human factors training of newcomers Modification of the title of the manual: Maintenance Organisation Exposition Typographical and minor corrections along the manual and insertion of the new logo. P0-10, §0.3 : modification of the distribution list P1-6, §1.4.3 : Sébastien ORY is declared quality auditor P1-10, §1.5 : New station manager in Dublin, arrival of Sébastien ORY in quality department, addition of Roissy CDG station P1-11, §1.7 : details on DOC.MOE.01 Liste des effectifs P1-12, §1.9 : the approval schedule is applicable to all approved maintenance sites P2-3, §2.2.2 : addition of a table detailing the required documents libératoires function of the nature of parts P2-4, §2.2.5 : the AC 131 form (declaration of bogus parts) can be downloaded on GSAC website P2-7, §2.4.2 : line maintenance contracts are IATA or appendix XI AMC M.A.308 type P2-7, §2.4.3 : details on the follow-up of personal toolboxes P2-20, §2.18 : if existing, the airline defect report must also be used P2-22, §2.23 : details on critical and double check tasks P4-2, §4.1 : details on the content of contracts and their follow-up P5-2, §5-1 : addition of the personal toolbox inventory (DOC.05.09) P5-3 : addition of § 5.5 MOE supplements P1-10, §1.5 : Removal of Lourdes station P1-12, §1.9 : addition of the A318 limited to line maintenance in the approval schedule P2-3, §2.2.2 : The P/N of aircraft parts are given by manufacturer This edition of the MOE has for main object the integration of all the elements related to the addition of base maintenance approval and the replacement of the logo. P0-10, § 0.3 : Update of the distribution list P0-11, § 0.4.1 and 0.4.2 : Addition of new definitions and abbreviations P1-2, §1.1 : New signature of the accountable manager’s commitment P1-4, § 1.3 : Addition of the base maintenance manager (J.F MORIN) and his deputy (A. MAROUF) in the management personnel. Jean-Yves TEXIER is nominated deputy of the line maintenance manager. P1-6, § 1.4.3 : Base maintenance is supervised by the maintenance manager. P1-8 to P1-12 : Addition of the tasks and responsibilities of the base maintenance manager (§ 1.4.6), of the production manager, of the technical support manager, of the production control manager, of the base maintenance logistic support manager (§ 1.4.8 to 1.4.11). P1-13, § 1.5 : New presentation of the organisation chart, split in 3 parts : general, line maintenance, base maintenance. Addition of Cork station (Ireland). P1-14, §1.6 : Addition of DOC.04.10.09 « Liste du personnel APRS base/soutien » P1-14, §1.7 : Addition of details on base maintenance staff and contractors. P1-16, §1.9 : Addition of base maintenance B737 AG/NG and A320 in the approval schedule. B737-200 deleted for the line maintenance. Chapter 2 : Addition of base maintenance procedures. P2-4, §2.2.5 : addition of elements concerning non approved parts (document GSAC P41-31 Ed 2). P2-19, §2.15 : Addition of the defect rectification chapter for base maintenance. P2-26, §2.23 : addition of details on the control of critical tasks. P2-27, §2.25 : introduction of the experience feedback form (for human factors) DOC.MOE.05. P3-5, §3.4.3 : Addition of the exceptional CRS authorisation procedure. P3-6, §3.7 : Addition of the procedure of qualification of inspectors. P5-2, §5.1 : update of the list of documents and lists attached to the MOE.

9

30/03/07

30/03/07 TLSO/07-451/JD

10

07/06/07

27/06/07 DCS-NO-AGR-G0700162 27/08/07 DCS-NO-AGR-G0700221

11

02/07/07

This document belongs to DERICHEBOURG ATIS Aéronautique. It must not be communicated to third parties or reproduced without prior authorisation.

DERICHEBOURG Atis aéronautique Parc Algorithmes Immeuble Thalès 17, ave Didier Daurat 31700 BLAGNAC

MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 0-10
GSAC /OSAC approval (letter ref.) 26/02/08 DCS-NO-AGR-G0800042

MOE
Iss. 12
Amend't date

Issue 29

Pages affected and Nature of the modification The main objective of this new edition of the MOE is to take into account the modification of the general and line maintenance organisation charts, to add the requirement sin term of fuel tank safety (FTS/CDCCL) and to add all the instructions and documents used in the frame of PART 145 activities. P0-11, § 0.3 : Update of the distribution list. P0-12, § 0.4.1 and 0.4.2 : Addition of new definitions and abbreviations. P1-3, § 1.2 : the experience feedback is integrated in the human factors training. P1-4, § 1.3.1 : Mr. LUSSAMAKI is nammed general manager deputy, Mr. BALADON is nammed maintenance manager. P1-12, § 1.5.2 : Stéphane LE GAC is the new station manager of Nantes, Eric ANTIGNY is the new station manager of Marseille. P1-15, § 1.9 : Addition of engine types and B747-400 in the approval schedule. P1-18, § 1.11.1 : An EASA form 2 is sent to GSAC for any major change of the MOE. P2-2, § 2.1.2 : Qualification and monitoring of supplier sis detailed in INS.05.01. P2-5, § 2.3.1 : Consumables of each maintenance site are listed in DOC.05.11. P2-12, § 2.8.2 : Fuel Airworthiness limitations and CDCCL are included in the maintenance date. Customers documentation held is listed in DOC.06.04. P2-20, § 2.16.1 : Addition of CDCCL verifications before release to service. P2-21, § 2.16.2 : Addition of the reference to DOC.MOE.11 « List of differed work » P2-23, § 2.16.6 : Addition of the principle of numbering of EASA form 1 issued by ATIS. P3-4, § 3.4.2 : a module on fuel tank safety is added in the continuation training program for base maintenance staff involved in the fuel tank related maintenance tasks. P3-6, § 3.7.3 : base maintenance controllers are trained on fuel tank safety (FTS/CDCCL). P4-2, § 4.1 : Addition of DOC.03.01 « List of customers airlines ». P5-2, § 5.1 : Addition in the chapter of all the documents called in the MOE. This edition of the MOE has for main object the change of company name: ATIS Aviation becomes DERICHEBOURG Atis aéronautique, in the text, name “ATIS Aviation” is replaced by “DERICHEBOURG Atis aéronautique” P3-4 §3.4.2: training CDCCL is performed to the whole personnel of maintenance activity. P1-6 § 1.4.2: Anthony ALEMAN is a new quality auditor.

18/02/08

13

24/07/08

16/09/08 DCS-NO-AGR-G0800199

This document belongs to DERICHEBOURG ATIS Aéronautique. It must not be communicated to third parties or reproduced without prior authorisation.

DERICHEBOURG Atis aéronautique Parc Algorithmes Immeuble Thalès 17, ave Didier Daurat 31700 BLAGNAC

MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 0-11
GSAC /OSAC approval (letter ref.) 23/02/09 DSAC-NO-G 090046

MOE
Iss. 14
Amend't date

Issue 29

Pages affected and Nature of the modification This edition of the MOE has for main object the integration of §1.9 by decision N°2007/009/R. and part 54-18. Taken into account requirements related to CDCCL. P1-2 §1.1: Details on the implementation of the MOE and its associated procedures. P1-3 §1.2: CDCCL training times. P1-13 §1.5.3 Arrival of Mr RUCIAK (Management Quality PART 145 BASE) P1-16 §1.9: Recasting of the following chapter decision N°2007/009, §1.9 addition of DOC.MOE.15 specifying of field of activity per site. P2.3 §2.2.2: Note requirements related to CDCCL after carrying out of maintenance operation. P2-13 §2.8.3: The instructions for the application associated with requirements related to CDCCL can not be changed. P2-14 §2.8.5: Warning and or annotation (CDCCLtask) on job card. P2-14 §2.9.1: Taken into account requirements related to CDCCL (tasks identification..) P2-17 §2.13: Taken into account works related to CDCCL before launching a work programme. P2-18 §2.14.1: Detail of the maintenance file Easy Jet (E-CHECK) P2-20 §2.16.1: CDCCL requirements. P2-21 §2.16.2: Detail of the document “works reported”. P3-3 §3;4;1: Mistake “read AMC 145.30(G)(1)” P3-6 §3.6: Training of quality personnel to CDCCL. P3-7 §3.8: Training of mechanics to CDCCL. P3-10 §3.14: Assessment of personnel skills including CDCCL. P5-3 §5.1 Add DOC.MOE.15 Field of activity per site.

15

24/03/09

16

25/06/09

This edition of the MOE has for main object the opening of the repair stations « Prague 25/03/09 and Dakar » and the application of the “report of the found events on maintenance” TLSO/09-457/JD DOC.MOE.16. P1-13 §1.5.2 : Modification of the organization chart for line maintenance. (Extension of Prague and Dakar) P1-14 §1.5.3 : Modification of the organization chart base maintenance. Arrival of Mr EECKEMAN on the position of administrative assistant. P1-18 §5.1.10 : Detail on the additional line maintenance site. P2-18 §2.14.1 : The “report of the found events on maintenance” replaces the “defect report”. P2-20 §2.15 : The “report of the found events on maintenance” replaces the “defect report”. P2-25 §2.18 : Detail on the implementation of the “report of the found events on maintenance”. The “report of the found events on maintenance” replaces the “defect report”. P3-2 §3.1.1 : Modification of the periodicity of the internal audits « 24 months replaces 12 months » L2.2 §L.2.3.1 : The “report of the found events on maintenance” replaces the “defect report”. P5.2 §5.1.1 : Annulation of the form sheet “Defect report”. P5.3 §5.1.2 : Addition of the form sheet “Report of the found events on maintenance”. . P1-16, 1-17 §1.9 Modification of the field of activity by the organisation. 26/06/09 Implementation of the following aircraft: B777-200/300 (GE 90) 090158-DSAC-NOG P1-16, 1-17 §1.9 Modification of the field of activity by the organisation. Implementation of the following aircraft: McD MD-11 (GE CF6) 26/06/09 090158-DSAC-NOG

17

25/06/09

This document belongs to DERICHEBOURG ATIS Aéronautique. It must not be communicated to third parties or reproduced without prior authorisation.

DERICHEBOURG Atis aéronautique Parc Algorithmes Immeuble Thalès 17, ave Didier Daurat 31700 BLAGNAC

MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 0-12

MOE
Iss. 18
Amend't date

Issue 29

09/10/09

19

15/02/10

GSAC /OSAC approval (letter ref.) P1-3 P1-4 §1.2: Addition comment on safety and quality policy (SMS) 02/12/09 P1-5 §1.3.1: D.RUCIAK replaces JF.MORIN in the function of person in charge of 090267/GSAC.MG maintenance base. P1-5 §1.3.1: Addition of manager in setting up SMS Sebastian ORY P1-5 §1.3.2: D.RUCIAK replaces JF.MORIN in his function. O.ROOST replaces L.LETOULEC in his function. G.RUAUD replaces A.MAROUF in his function of substitute. P1-5 §1.3.2: Addition of S.ORY and P.PARISIS. P1-7 §1.4.2: O.ROOST replaces L.LETOULEC as auditor. P1-8 §1.4.5: Add tasks and responsibility of manager in setting up of SMS P1-8 to P1-13: Renumbering of §1.4.6 to §1.4.12 P1-14 §1.5.1: D.RUCIAK replaces JF.MORIN in his function. O.ROOST replaces L.LETOULEC in his function. P1-14 §1.5.1: Add S.ORY in the organization chart as manager in setting up of SMS P1-14 §1.5.2: F.MERCANTE replaces G.FOLINI in his function. Add MILAN station with A.MORAZZONI as station manager. P1-15 §1.5.3: D.RUCIAK replaces JF.MORIN in his function. O.ROOST replaces D.RUCIAK in his function. P1-18 and P1-19 §1.9.1 and 1.9.2: Details on limitations line and base maintenance. P3-8 and 3-9 §3.11: Details on the qualification of the personnel of boroscopic inspections. P5-2 §5.1.1: Add form of boroscopic evaluation to the inspections. P5-2 §5.1.2: Add procedure of qualification of personal to the boroscopic inspections. P1-18 §1.9: Modification of the field of activity by the organisation. 15/02/2010 100073-DGAC-NO-G Implementation of the following aircraft type PW 4000 on BOEING 777-200/300. Remove limitation avionic work on B777-200/300. Pages affected and Nature of the modification This edition of the MOE has for main object the opening of the repair station 28/05/2010 Châteauroux and closure station Dakar. 100180/GSAC.MG P1-14 §1.5.2: Modification of the organization chart for line maintenance. (Extension of Châteauroux and closure Dakar. This edition of the MOE has for main object the opening of the repair station Rome and 09/07/2010 closure station Cork. 100218/GSAC.MG P1-14 §1.5.2: Modification of the organization chart for line maintenance. (Extension of Rome and closure Cork. This MOE’s edition has for object to take into account the evolution of the Form 1 22/11/10 edition 2 of EASA. 100029/OSAC.DM. P0-13 § 0.3 : Removal of companies MG P1-5 § 1.3.2 : R.VALLA replace G.RUAUD in this functions P.LE SCOURZIC replace J.M.LUSSAMAKI in this functions. P1-6 1-7 § 1.4.2 : Removal the auditor’s name recognized P1-15 § 1.5.3 : New organisation, R.VALLA is appointed Production Manager. P1-15 § 1.7 : Modification of the distribution’s criterion DOC.MOE.01 to the authority. P1-21 § 1.11.3 et § 1.11.4 : Modification of the distribution’s criterion of the MOE N°3 (Customer) P2-18§ 2.14.1 : Removal of CRS Certificate. P2-19 § 2.14.1 : Removal of EASY JET visit’s file. P2-19 § 2.14.2 : Removal of the storage’s time of the archives. P2-22 § 2.16.3 : Add of informations to fill in the line’s CRS certificate. P2-22 à P2.24 § 2.16.5 : Evolution of the EASA’s FORM 1. P2-28 § 2.24 : Removal of ground runs in the § of specific’s process. P3-8 § 3.10 : Add of informations on the interventions on not approved site. P5.3 § 5.1 : Add to Form DOC.MOE17-1 and DOC.MOE.17-2. P5-4 § 5.5 : Add of MOE supplement 02 TCCA.

20

08/04/10

21

01/06/10

22

10/09/10

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DERICHEBOURG Atis aéronautique Parc Algorithmes Immeuble Thalès 17, ave Didier Daurat 31700 BLAGNAC

MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 0-13

MOE
Iss. 23
Amend't date

Issue 29

17/11/10

GSAC /OSAC approval (letter ref.) The objective of this edition is to take into account the new organisation of ORLY 21/12/2010 platform Replacement GSAC by OSAC. BORDEAUX BA 106 station closure. 100054/OSAC.DM. P0-16 § 0.4.2: MCC abbreviation added. MG P1-5 § 1.3.1: Mr Richard VALLA replaces D.RUCIAK as ORLY Platform maintenance manager. P1-5 § 1.3.2 : R.VALLA replaces D.RUCIAK. P1-5 § 1.3.2: G.RUAUD replaces R.VALLA like a deputy of ORLY Platform maintenance manager. P1-9 § 1.4.7: Modifications of the tasks and responsibilities of the station manager. P1-10 § 1.4.8 : ORLY Platform Maintenance Manager instead of Base Maintenance Manager P1-11 § 1.4.9 et P1-13 § 1.4.12 : ORLY Platform instead of Maintenance Base P1-14 § 1.5.1: R.VALLA replaces D.RUCIAK as ORLY Platform maintenance manager (Line and Base). P1-14 § 1.5.2: removal of the ORLY station in the line organization. Closure of the BORDEAUX BA 106 station. P1-15 § 1.5.3: Modification of the organization Base Maintenance with the new naming « ORLY Platform ». P1-16 § 1.7.3: P1-19 § 1.9.2; P2-3 § 2.1.3; P2-10 § 2.6.1; P2-13 § 2.8.4 : ORLY Platform instead of Base Maintenance. P0-13 §0.3 ; P0-16 § 0.4.2 ; P1-19 et 1-20 § 1.10 ; P1-20 § 1.11.1 ; P1-20 § 1.11.4 ; P2-4 § 2.2.5 ; P2-12 § 2.8.2 ; P2-17 § 2.11.2 ; P2-25 § 2.18 ; P3-2 § 3.1.1 ; P3-5 § 3.4.3 ; P3.8 § 3.10 : Replacement GSAC by OSAC. Pages affected and Nature of the modification This edition of the MOE has for object the change of ORLY platform maintenance manager. P1-5 § 1.3.1: Mr LUSSAMAKI takes over from Mr VALLA as ORLY platform maintenance manager P1-5 § 1.3.2 : Mr LUSSAMAKI takes over from Mr VALLA P1-5 § 1.3.2 : Mr. VALLA takes over from Mr RUAUD as deputy of ORLY platform maintenance manager P1-14 § 1.5.1 : Mr LUSSAMAKI takes over from Mr VALLA as ORLY platform maintenance manager P1-15 § 1.5.3 : Mr LUSSAMAKI takes over from Mr VALLA as ORLY platform maintenance manager This edition of the MOE has for main object the opening of the repair station AJACCIO closure station CHATEAUROUX. P1-14 §1.5.2: Modification of the organization chart for line maintenance. (Extension of AJACCIO and closure CHATEAUROUX). This edition of the MOE has for main object the opening of the repair station LILLE. P1-14 §1.5.2: Modification of the organization chart for line maintenance. (Extension of LILLE). 25/03/2011 2011/OSAC CDG/0074

24

17/02/11

25

28/03/11

31/03/2011 2011/OSAC CDG/0079 13/04/2011 2011/OSAC CDG/0088

26

04/04/11

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DERICHEBOURG Atis aéronautique Parc Algorithmes Immeuble Thalès 17, ave Didier Daurat 31700 BLAGNAC

MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 0-14
GSAC /OSAC approval (letter ref.) 2011/OSAC CDG/0435

MOE
Iss. 27
Amend't date

Issue 29

Pages affected and Nature of the modification This edition of the MOE has for object : Rome and Milan stations closing down. Removal of 5000FH, 5000 FC and 5 years B737-600/700/800 limitations. Orly’s activities re-organisation, split between base and line maintenance activities. Transfer of line maintenance management from Toulouse to Orly. P0-14 § 0.3 : Heavy Base Maintenance Executive Manager, instead of Orly Heavy Maintenance Executive Manager. P0-17 § 0.4.2 : Abbreviation CCM added P1-5 § 1.3.1 : Mr LUSSAMAKI takes over from Mr BALADON as Maintenance Executive Manager. Mr VALLA takes over from Mr LUSSAMAKI as Heavy Base Maintenance Manager. P1-5 § 1.3.2 : Mr LUSSAMAKI takes over from Mr BALADON as Executive Management. Mr VALLA is executive Management. Mr ZAPATA is nominated deputy to Mr VALLA. P1-9 § 1.4.7 : Tasks and responsibility added to CCM job description P1-10 § 1.4.8 : Tasks and responsibility added to line production coordinator. P1-11 § 1.4.9 : removal of «apart for Orly station who will inform the Orly heavy base maintenance Manager.» P1-11 and P-1-12 § 1.4.10 : Heavy base maintenance Manager instead of Orly maintenance Manager. P1-13 § 1.4.11 : Base production maintenance Manager instead of Orly production maintenance Manager. Change of tasks. P1-12 : Removal of the position of production control Manager P1-14 § 1.4.13 : Base logistics support Manager instead of Orly logistics support Manager. P1-15 § 1.5.1 : Mr LUSSAMAKI takes over from Mr BALADON as Maintenance Executive Manager. Mr VALLA is the Base Maintenance Manager. P1-15 § 1.5.2 : Orly station is integrated into the line organisation. Maintenance Coordination Centre is being created. Mr ZAPATA is added in charge of Orly line production coordinator. P1-16 § 1.5.3 : Orly maintenance organisation changed its name to « Heavy Base maintenance organisation ». Mr RONGET is in charge of the quality department in Orly. P1-16 § 1.7: The MOE 01 DOC will be sent to OSAC whenever there will be a significant change relevant to the maintenance personnel. P1-19 § 1.9.1 : The MOE.15 DOC. Will systematically be sent to the authorities whenever there will be a rating change at any station’s. P1-19 § 1.9.2 : removal of 5000FH, 5000FC and 5 years for the B737-600/700/800 limitations. P1-21 § 1.10 : change in communication tool - APRS lists emailed to local authorities. P1-22 § 1.11.4 : Change of OSAC receipt that validates amendments. P2-3 § 2.1.3 : removal of validation of stationnary by Heavy base and line maintenance Managers. P2-6 § 2.3.2 : Modification s of storage areas. P2-8 § 2.4.3 : Removal of base maintenance tooling list. P2-18 § 2.14.1 : Added note « filing ». (as per Daily check protocol) P2-28 et P2-29 § 2.24 : Added note Run Up and boroscope authorizations. P5-2 § 5.1 : Removal of tool box content listing certificate. P1-17 § 1.7.3 ; P1-20 § 1.9.2 ; P2-3 § 2.1.3 ; P2-10 § 2.6.1 ; P2-13 § 2.8.4 : Heavy base maintenance instead of Orly platform. This edition of the MOE has for object to take into account minor changes. P3-4 §3.4.2: Add comment “Monitoring of customer procedures if existing” P3-5 §3.4.3: Reference change. P54-19 not valid, replace by PART 145.A.30(j)(5). Comment change.

31/08/11

28

01/02/12

OR/07/12 06-02-2012

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MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 0-15
GSAC /OSAC approval (letter ref.) ORY/063/12/TS 28-03-2012

MOE
Iss. 29
Amend't date

Issue 29

Pages affected and Nature of the modification This edition of the MOE has for object : Change of maintenance Executive Manager. P1-5 § 1.3.1 : Mr LECHEVIN takes over from Mr LUSSAMAKI as Maintenance Executive Manager. P1-5 § 1.3.2 : Mr PARISIS is nominated deputy to Mr LANNETTE. Mr LECHEVIN is nominated as executive Management. P1-15 § 1.5.1 : Mr LECHEVIN takes over from Mr LUSSAMAKI as Maintenance Executive Manager. P2-9 § 2.5 : In ORLY sites Base and station the monitoring of tooling / instruments subject to periodic control and directory of aircraft specific are done under AMASIS system.

05-03-12

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MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 0-16

MOE

Issue 29

DISTRIBUTION LIST
DISTRIBUTION HOLDER ADDRESS ORGANISATION NUMBER

Local aviation authority representative

OSAC Bât. Antares – 2ème étage 2, rue Marcel Doret BP60065 31702 Blagnac Cedex E-mail E-mail E-mail E-mail E-mail E-mail E-mail E-mail E-mail

OSAC Local DERICHEBOURG Atis aéronautique DERICHEBOURG Atis aéronautique DERICHEBOURG Atis aéronautique DERICHEBOURG Atis aéronautique DERICHEBOURG Atis aéronautique DERICHEBOURG Atis aéronautique DERICHEBOURG Atis aéronautique Companies GCAA TCCA

1

Accountable Manager Human Resources Manager Maintenance Manager Line Maintenance Manager Heavy base Maintenance Manager Quality Manager Station Managers Customers Authority Authority

2 2 2 2 2 2 (original) 2 3 3 3

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MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 0-17

MOE 0.3.

Issue 29

DEFINITIONS AND ABBREVIATIONS
Definitions

0.3.1.

4 CERTIFIED OR APPROVED BY THE AUTHORITY: Certified or approved directly by the authority or in accordance with a procedure approved by the authority. 4 INSPECTION: Examination of an aircraft or an aircraft part, to establish its compliance with an approved definition. 4 QUALITY DOCUMENT: Quality Manual, procedures and instructions; these documents define the organisation, the methods and the processes applicable within the DERICHEBOURG Atis aéronautique organisation and they concern all areas of the company. They constitute the DERICHEBOURG Atis aéronautique quality reference frame. 4 MAINTENANCE DATA: All the information required to ensure that the aircraft or aircraft part, can be maintained in a condition which ensures that the airworthiness of the aircraft or the correct operation of the operational or emergency equipment, as applicable, are preserved. 4 ACCOUNTABLE MANAGER: Manager who bears the authority to guarantee that all the maintenance required by the aircraft operator can be funded and executed in accordance with the standards required by the authority. 4 AIRCRAFT PART: are the parts and equipments that have a P/N defined by the holder of the type certificate of the aircraft/engine/propeller/equipment. Those parts will be distinguished from the parts defined by the holder of the type certificate as standard part or material 4 MAINTENANCE: Overhaul, repair, inspection, replacement, modification, correction of defects on an aircraft or an aircraft part or any combination of such operations. 4 SUPPLIER: any organisation which can provide with parts, consumables, rotables necessary to perform maintenance tasks. The elements delivered by a supplier have documents or certificates attached. 4 EQUIPMENT: Aircraft equipment 4 MATERIAL: this qualification gathers raw material and consumables. Materials delivered to the users, must identified and have a certificate of conformity to specifications only. The origin of the manufacturer and of the supplier must be available. 4 RAW MATERIAL: anything that need to be reworked to be transformed into a usable part (or finished product) as aircraft part such as: metal, plastic, wood, composite, etc.

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MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 0-18

MOE

Issue 29

4 CONSUMMABLE: ingredients such as lubricants, sealant, adhesive, paints, chemical products, etc. 4 MODIFICATION: Signifies a change made to an aircraft/aircraft part, in accordance with an approved definition. 4 STANDARD/DEFINITION/APPROVED RULE: Standard/Definition/Manufacturing Design/Maintenance/Quality Rule approved by the authority. or

4 CERTIFYING STAFF: Personnel duly authorised by the certified maintenance organisation, and in accordance with a procedure acceptable to the authority, to issue the certificate of release to service of an aircraft or aircraft part. 4 APPROVED PART: part in compliance with applicable specifications and which has been manufactured and maintained in compliance with the requirements of the state of design, manufacture or registration. 4 STANDARD PART: to nominate those parts, the type certificate holder issues a manual of standard parts accepted by the primary certification authority, or makes references to national/international norms (AN, ISO, MIL, MS, NAS, AECMA, AFNOR, etc.) in the “Parts catalogue” 4 PART “SUSPECTED NON APPROVED”: any new or second hand part with an attached document or not, suspected not to be “approved”. The reason of this doubt can be the aspect of the part (dimension, weight, color, lack of identification, modification or incomplete, etc.), or the attached document itself (corrections, bad impression, unknown approval number, etc.). 4 QUALITY POLICY: Undertaking by the management board on a Quality policy 4 REPAIR: Re-establishment of correct operation of an aircraft/aircraft part in compliance with approved standards. 4 OVERHAUL: Reconditioning of an aircraft or aircraft part by inspection and replacement, in accordance with approved standards to extend the latter's operational service life. 4 SITE: Zone over which an organisation performs activities for which Part 145 approval is required. 4 Sub-contractor: organisation which performs: − An activity for repair, modification or a maintenance task. Those sub-contractors are PART 145 approved and attach EASA form 1 or CRS documents to the work performed, − Operations on non aircraft elements: storage, tooling, calibration, etc.), − Any other operation outside the PART 145 regulation frame. 4 PRE-FLIGHT INSPECTION: Inspection performed before the flight, to ensure that the aircraft is capable of undertaking the flight concerned. It does not include the correction of defects.

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MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 0-19

MOE 0.3.2. Abbreviations

Issue 29

4 AD : Airworthiness Directives 4 AOC : Air Operator Certificate 4 AOG : Aircraft On Ground 4 ATA : Air Transport Association of America specification number 100 4 CCM : Maintenance Coordination Center 4 CAMO : Continuing Airworthiness Management Organisation 4 CDCCL: Critical Design Configuration Control Limitations 4 CN : Consignes de Navigabilité (French Airworthiness Directives) 4 CRS : Certificate of Release to Service 4 DGAC : Direction Générale de l’Aviation Civile (French Civil Aviation Authority) 4 EASA : European Aviation Safety Agency 4 FC : Flight Cycle (complete sequence, from takeoff to landing) 4 FH : Flight Hour 4 MCC: Maintenance Controle Center 4 OSAC : Organisme pour la Sécurité Aérienne Civile 4 HIL : Hold Item List 4 MEL : Minimum Equipment List 4 MOE : Maintenance Organisation Exposition 4 OPS 1 : Requirements applicable to the operation of civil aeroplane for the purpose of commercial air transportation 4 P/N : Part Number 4 SB :Service Bulletin 4 S/N : Serial Number 4 TECHLOG : Technical Logbook 4 WO : Work Order

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MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 1-1

MOE

Issue 29

1.

ORGANISATION

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DERICHEBOURG Atis aéronautique Parc Algorithmes Immeuble Thalès 17, ave Didier Daurat 31700 BLAGNAC

MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 1-3

MOE

Issue 29

1.2.
Ref.:

SAFETY AND QUALITY POLICY
PART 145.A.30(a)/145.A.65(a)1/145.A.70(a) – AMC 145.A.65(a)

DERICHEBOURG Atis aéronautique undertakes to ensure the following aspects: Safety: 4 Safety is a prime concern at all times for all personnel. 4 A risk analysis of security will be established. 4 Regular audits of security will be established as well as a system of performance measurement. 4 Procedure will be established to manage the change of organization or activity. 4 Commercial constraints must at no time be allowed to diminish safety standards. 4 On the contrary, by making security a pledge of excellence, DERICHEBOURG Atis Aeronautique strengthens its business. Human factors: 4 All personnel will be trained in human factors before 28/09/06 and regular refresher training will be provided on the subject. 4 The principles associated with human factors must be applied (adherence to work time-tables, favourable working environment, benefit of the experience feedback, etc.) 4 Training all the staff maintenance to CDCCL (Crtical Design Configuration Control Limitations) level 1 by 31 March 2008. Open organisation: 4 An open, frank and honest attitude must prevail. For example, all personnel must report without fear of reproach any errors or incidents to supervision and to the authority and all personnel must communicate with the DERICHEBOURG Atis aéronautique quality auditors. 4 Each person may be required to participate in the development of security procedure. 4 We must strive for continuous improvement of our services and to execute maintenance tasks right first time. Means: 4 A person was named responsible for the implementation of an SGS and means necessary to implement the security plan were given to him. 4 A suitable working environment will be provided in order to be able to attract and retain competent and motivated personnel. 4 Each person will be trained to acquire and preserve necessary competences as regards safety. 4 Tooling, equipment, instructions and adequate time must be provided in order to be able to conduct the maintenance in accordance with the procedures.
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DERICHEBOURG Atis aéronautique Parc Algorithmes Immeuble Thalès 17, ave Didier Daurat 31700 BLAGNAC

MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 1-4

MOE

Issue 29

4 The use and application of the procedures, quality standards, safety standards and the regulations are the responsibility of all personnel. 4 The resources (both human and material) must be properly used. Objectives: The objectives of DERICHEBOURG Atis Aeronautique as regards security management are the following: 4 The whole of the personnel is clearly engaged in safety. 4 Communication on security issues is freely through the political will not reproach the errors. 4 Security is maintained in constant improvement trough a system measuring performance and investigation.

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MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 1-5

MOE

Issue 29

1.3.
Ref.:

MANAGEMENT PERSONNEL
PART 145.A.30(a)/145.A.65(a)1/145.A.70(a) – AMC 145.A.65(a)

1.3.1.

List of management personnel Pascal LANNETTE Lionel LECHEVIN Pascal PARISIS Patrick LE SCOURZIC Richard VALLA Sebastien ORY

Accountable Manager : Maintenance Manager : Quality Manager : Line Maintenance Manager : Heavy Base Maintenance Manager : Manager in charge of setting up SMS Safety Management System:

Management personnel belong to DERICHEBOURG Atis aéronautique. Each employee ultimately reports to the Accountable Manager. The Quality Manager reports directly to the Accountable Manager. 1.3.2. Procedure for temporary replacement of management personnel

In the event of absence for which the duration justifies replacement not exceeding 28 days, a backup is provided as follows : MANAGEMENT PERSONNEL P. LANNETTE L.LECHEVIN P. PARISIS P. LE SCOURZIC R.VALLA S.ORY 1.3.3. Management of EASA Form 4 DESIGNATED BACKUP P PARISIS P.LE SCOURZIC O.ROOST J.Y TEXIER F.ZAPATA P.PARISIS

These forms are completed by each member of Management Personnel. The Quality Department is responsible for their management and storage. They are kept available for examination by the authority at the head offices of the approved organisation. The form is not completed for the Accountable Manager. The latter is able to demonstrate his knowledge of Part 145 and is fully aware of his responsibilities.

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DERICHEBOURG Atis aéronautique Parc Algorithmes Immeuble Thalès 17, ave Didier Daurat 31700 BLAGNAC

MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 1-6

MOE

Issue 29

1.4.
Ref.:

MANAGEMENT PERSONNEL TASKS AND RESPONSIBILITIES
PART 145.A.30(a)1,2,3(c)/145.A.35(i)/145.A.65(a), (c)2/145.A.70(a)1,2/145.A.90(a) – AMC 145.A.30(a)7(b)3,4,5,6(c)/145.A.35(a)2,(c)1/145.A.45(d)/145.A.65(a) et (c)(2)4 – GM 145.A.70(a)9

For each member of Management Personnel, a formal job description is raised and stored in the Human Resources Department. 1.4.1. Accountable Manager

The Accountable Manager must: 4 ensure that all maintenance resources required are available and that maintenance is undertaken in compliance with the requirements specified by the authority under Part 145 and in accordance with the present MOE and its associated procedures, 4 establish and promote the safety and quality policies, 4 ensure by adequate feedback of information (reports, minutes of meetings, etc.) that corrective actions are completed and monitor the overall quality results achieved, 4 assume overall responsibility, in particular financial responsibility in order to operate the organisation, 4 appoint the management personnel, 4 make available the financial, human and material means required, 4 provide free access to the organisation sites for the authorities, 4 validate applications for approval modification, prior to their submission to the authority (EASA Form 2), 4 ensure that maintenance work is performed in accordance with the standards required by the authority and/or the organisation's procedures, 4 ensure that the fees specified by the authority are paid, 4 facilitate the implementation of aspects associated with human factors, and facilitate the feedback of information. 1.4.2. Quality Manager

The Quality Manager must: 4 establish an independent Quality System, in order to monitor the compliance with and adequacy of the procedures described in the MOE, to ensure the implementation of proper maintenance techniques and to guarantee the airworthiness of the aircraft and aircraft parts, 4 establish and implement an audit program for the procedures and products,
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MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 1-7

MOE

Issue 29

4 organise and conduct audits and issue audit reports, 4 demand corrective action from the managers concerned, including the Accountable Manager, 4 monitor, co-ordinate and check the progress of corrective actions, 4 deliver, renew, withdraw personnel approvals (possible delegation), 4 inform the Accountable Manager on matters related to quality and the compliance of DERICHEBOURG Atis aéronautique with respect to the regulations, 4 monitor the updating of the present MOE and its associated procedures, and submit any amendments to the authorities. Distribute documents to the interested parties. 4 abide by the procedures and ensure their adequacy with respect to Part 145, 4 process all feedback of information acquired in the context of refresher training on the adequacy of the DERICHEBOURG Atis aéronautique procedures and instructions, 4 approve the maintenance instructions established on the basis of approved data, 4 ensure that the training program is adhered to, including human factors training, Note: Some functions and tasks may be delegated to the Quality Department. 1.4.3. Maintenance Manager

The Maintenance Manager must: 4 ensure that all maintenance (line and base), including the correction of defects, is applied in accordance with the maintenance data, the organisation procedures and the standards specified in PART 145.65 b. He implements the corrective actions resulting from the monitoring undertaken through the Quality Management System, 4 ensure maintenance contracts have been validated prior to their implementation, 4 ensure compliance with the safety rules, and the work and environmental regulations, 4 take part in various meetings as specified in our contracts with various customers, 4 define the human and material means relative to the field of activity, 4 define the budget, 4 develop the activity at stations by regular contact with current and potential customers, 4 conduct assessment interviews and handle requests for promotion or sanction, 4 manage the various sections (Technical Department, Logistics and Aircraft Transactions), 4 implement the rules associated with safety, 4 facilitate the processing of aspects associated with human factors.
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MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 1-8

MOE 1.4.4.

Issue 29

The Human Resources Manager

The Human Resources Manager must: 4 manage recruitment, 4 manage the yearly individual interviews, 4 establish the training plan, 4 implement the training programme including human factors training. He is responsible for the deployment of human factors, 4 manage aspects associated with health and safety, working conditions and work organisation, 1.4.5. Manager in charge of setting up of Safety Management System

The manager in charge of setting up of Safety Management System must: 4 To set up a schedule that will specify for each element and under element of the SGS, actions to be implemented as well as the associated deadlines. 4 Oversee the activities of hazard identification and risk assessment, advising the organization including accountable manager for safety, to ensure the dissemination of information relating to security of the organization, to participate in development or choice of training safety. 1.4.6. The Line Maintenance Manager

The Line Maintenance Manager must: 4 ensure the full compliance, at all our stations, with the safety rules, environmental regulations and work legislation as specified in our convention, 4 check and monitor the contracts drawn up with our customers, 4 take part in the various meetings as specified in our contracts with various customers, 4 deploy the human and material means required at all our stations, 4 ensure that the material means deployed satisfy the regulatory requirements and the needs for efficient operations, 4 ensure that the human and material means specified in the budget are not exceeded, 4 ensure that the technical documentation is complete and is regularly and fully updated, 4 validate any requests for external sub-contracting, 4 take part in the specification and elaboration of the budget for each station,
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DERICHEBOURG Atis aéronautique Parc Algorithmes Immeuble Thalès 17, ave Didier Daurat 31700 BLAGNAC

MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 1-9

MOE

Issue 29

4 evaluate and improve the technical performance of our teams, 4 establish performance indicators, 4 propose action plans intended to develop our line maintenance activities through regular contact with current and potential customers, 4 report to the Quality Department on any failings or deviations, 4 inspect our various stations, 4 define and monitor (on a weekly basis) the work-load at the stations according to customer aircraft flight schedules, 4 ensure efficient planning of the use of personnel, 4 ensure assigned personnel are fully aware of PART 145, 4 ensure the transmission of technical information (WO, HIL, etc.) and operational information to the various departments and customers, 4 ensure the effective preparation of the data required for customer invoicing, 4 facilitate the consideration of aspects associated with human factors, 4 conduct assessment interviews and handle requests for promotion or sanction. 1.4.7. Maintenance coordination centre Manager

Coordinate critical aircraft maintenance interventions at all stations in order to optimise airlines operations and to ensure respect of safety regulations, and quality productivity criteria 4 Support all stations in terms of decision making when faced with critical situations that could lead to AOG. 4 Supervise critical maintenance operations at all stations while ensuring coordination between customer and Station Manager. 4 Ensure coordination between airlines MCCs and on call Team Leaders, so as to minimise delays and use of « MEL ». 4 Assist on call Team Leader or Technician with trouble shooting and assist with AOG situations providing live monitoring and reporting. 4 Be aware of quality and conformity documentations to be given to airlines and authorities. 4 Maintain communication between Engineering department, customers, contractors and Management so as to have the most accurate and reliable information. 4 Ensure all stations personnel is being rostered so as to be prepared for risk of AOG. 4 If necessary, call AOG team out according to station staff roster. 4 Assist with decision to delay intervention against operational risk.

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MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 1-10

MOE 1.4.8.

Issue 29

Orly Line production coordinator.

Orly line Production Coordinator main responsibility is to coordinate Orly line maintenance activities. 4 Ensure good performance of maintenance work at Orly station, complying with PART 145 requirements and MOE procedures. 4 To make sure that there are sufficient qualified staff to perform line maintenance work, in order to release the aircraft within the best possible conditions. 4 Ensure availability of necessary tools and access to equipments (jetties, energies, etc…) 4 Ensure a good communication with base maintenance department in order to optimise coordination with the whole of Orly maintenance activity. 4 Ensure that any anomalies are being corrected and reported to customer and, if necessary to the manufacturer and/ or authorities according to our MOE. 4 Take Human factors elements into account. 4 Perform personnel assessment, assist with requests for promotion or deal with personnel misconduct or fault, relevant to the Orly line maintenance. 4 Ensure efficient rostering of station personnel 4 Set up a performance indicator system (TDR, aircraft availability etc…) 4 Ensure accuracy and regular up-dating of technical documentation. 4 Check follow-up of commercial contracts. 4 Attend meetings including contractual meetings with customers. 4 Ensure application of safety and environment regulations and respect of labour legislation according to our industrial agreement. 4 Ensure validity of official manufacturer’s documentation, provided by customer. 4 Provide Orly station with all necessary human and material resources. 4 Keep human resource and material budgets under control. 4 Participate to the « Orly budget » management. 4 Evaluate and improve teams technical performance. 4 Offer action plans in order to develop our line maintenance activity in Orly, such as developing relationship with existing/ potential customers. 4 Ensure relevant documentation is prepared for the accounting department.

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MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 1-11

MOE 1.4.9.

Issue 29

Station manager.

The Station Manager in liaison with the Line Maintenance Manager must: 4 execute the work programs in accordance with the methods, techniques and practices defined in the context of the line maintenance policy and in compliance with the requirements of Part 145, with respect to maintaining the aircraft handled in service, and in accordance with the manufacturer's documentation and that of the public transport operator (maintenance manual and maintenance program), 4 ensure the manufacturer's official documentation provided by the customer airlines are up to date, 4 prepare and manage the documentation, check the availability of standard and specific instruments and tooling, and any spares required for line maintenance operations, 4 provide the « Reception - Storage » and store management functions for the station, 4 check the definition of the equipment required for the field of activity, perform reprovisioning, check the availability of inspection instruments, tooling in general, check their compliance and in the event of any discrepancy inform the Line Maintenance Manager(except the ORLY Station who inform to ORLY platform Maintenance Manager) and the Quality Manager, 4 establish the monthly personnel plan, according to the program of scheduled and supplementary flights, in liaison with the Line Maintenance Manager(except the ORLY Station who inform to ORLY platform Maintenance Manager), 4 ensure the adequacy of the human resources in relation to the production needs of the maintenance organisation, and report to the Line Maintenance Manager, 4 act as the official interface between DERICHEBOURG Atis aéronautique and the customer airlines. 4 distribute documents to customers and store the technical files (§ 2.17), 4 facilitate the consideration of aspects associated with human factors.

1.4.10.

Heavy Base Maintenance Manager.

Heavy Base maintenance manager must: 4 check that the rules of security, environment and labor laws, as defined in our agreement, are applied and respected

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MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 1-12

MOE

Issue 29

4 ensure that the materials means are in accordance with the regulatory requirements and with the requirements of effective exploitation, 4 implement Human means and adequate materials necessary for the ORLY platform activities 4 ensure the commitment and the coordination of the different entities under his responsibility, 4 ensure of the good execution of the maintenance, from order until the approval for return to service, while ensuring of the respect of PART 145 requirements and the process of our MOE, 4 define and monitor (weekly) the workload of the ORLY platform in depending on the flight schedules and the Customers yards, 4 ensure that the planning of the staff is effective 4 make sure that all the technical documentation is complete and is updated regularly and completely, 4 inform the quality department of or deviations, 4 the defects discovered in maintenance are corrected, notified to the customer and if necessary to the constructor and/or the authority according to the § 2.18, 4 make the staff assigned aware of the quality requirements (MOE) and PART 145, 4 ease the awareness of human factors requirements, 4 validate any subcontractor request and oversee the works carried out by the subcontractor, 4 ensure the transmission of the technical information (OE, HIL…) and operational with different services and customers, 4 control and ensure the monitoring of the contracts established with the different customers, 4 participate to the different meeting such as defined in the customer contracts 4 propose actions plan for develop the Orly activity, including by regular contacts with actual and potential customers, 4 set up performance indicators, 4 participate to the definition and development of Orly platform budget, 4 ensure that the preparation of the necessary elements of the customers billings, 4 asses and improve the technical performances of the teams, 4 perform the progress interview and the promotion request or punishment.

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MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 1-13

MOE 1.4.11.

Issue 29

Base Production maintenance Manager.

In the frame of base maintenance, the principles functions of the production manager are to drive the industrial activity of the production department, to manage the production group and to coordinate the progress of work. In this frame, he must: 4 ensure the management of the staff under his responsibility in compliance with in force rules and procedures, 4 plan and order activities meanwhile determining resources, competency and qualifications required, 4 have his perimeter work performed in compliance with rules, procedures and quality insurance criteria, 4 coordinate the progress of work, 4 ensure interior rules and environmental rules are complied with, 4 define and optimize the means to implement to maintain or improve the performance of the production tool, 4 maintain the operational capability of the department (shops, hangar), 4 define the need in term of sub-contracting, and ensure interface with subcontractors, 4 implement and have evolve the safety rules. Ensure all the staff uses individual or collective protection equipment, 4 make sure that all production dept staff respect and comply with all processes described within their relevant official documentation, 4 bring dynamism to the group and have it progress on the continuing progress line, 4 ensure the results of his group, and specifically the date and status of delivery of elements from production in compliance with quality, cost, lead time and also safety and environment objectives, 4 ensure the management of staff under his responsibility, 4 ensure the launch and the follow-up of corrective actions requested by quality department.

1.4.12.

Technical support manager

The technical support manager is in charge to define the approved maintenance data necessary for the activity. In accordance to this, he must:
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MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 1-14

MOE

Issue 29

4 check the availability of approved data, libraries at the latest revision, 4 determine engineering activities between DERICHEBOURG Atis aéronautique and technical management of customers in accordance with requirements of contracts, 4 supervise the coordination of engineering by customers, 4 bring support to production teams, 4 ensure the implementation of the definition and the continuing technical status of customers’ aircraft in the frame of regulation and contractual requirements, 4 supervise preparation and launch of work in accordance with order / contract, 4 provide the definition of material necessary to perform work, 4 supervise the build up and then archiving of working files, 4 supervise the distribution of technical files to customers. 1.4.13. Base logistic support manager

The logistic manager must: 4 define the storage plan of products and their method of storage in compliance with in force regulatory requirements (PART 145), 4 supervise logistic flow and the reference and follow-up of the movements of parts, 4 ensure the compliance with safety rules, 4 optimise the control procedures of stock and analyse the product rotation indicators, 4 ensure the availability of tooling and instruments requested by technical staff, the control of their conformity and the management of their maintenance and calibration, 4 supervise the reception and the handling of operative parts removed from aircraft, 4 ensure the interface with selected transporters he will order when required, 4 ensure the conformity of aircraft parts and products from the manufacturer, 4 ensure documentation and certificates attaches to incoming parts are present and valid, 4 control parts in and out, 4 ensure the storage facilities for parts, equipments and tooling are adapted to the activity.

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MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 1-15

MOE

Issue 29

1.5.
Ref.:

OVERALL ORGANISATION CHART
PART 145.A.30(b) (c)/145.A.70(a)5 – AMC 145.A.30(b)2

1.5.1.

PART 145 organisation chart
P. LANNETTE Accountable manager

G. POTREL Human resources director

P. PARISIS Quality manager

P. CLAUDEL Commercial manager

L.LECHEVIN Maintenance Manager

S.ORY Manager in charge of setting up of SMS

P. LE SCOURZIC Line maintenance manager J.Y TEXIER Line station Coordinator

R.VALLA Heavy base maintenance manager see § 1.5.3

C. MASSICOT Technical office Engineering

LINE MAINTENANCE ORGANISATION see § 1.5.2

BASE MAINTENANCE ORGANISATION see § 1.5.3

LINE MAINTENANCE ORLY see § 1.5.3

1.5.2.

Line maintenance organisation
P. LE SCOURZIC Line maintenance manager F.ZAPATA ORLY line production coordinator. Maintenance coordination centre CCM

O.ROOST Quality Assurance PART145

Station Charles de Gaulle

Station Lyon

Station Airbus France

Station Dublin - Ireland

Station Marseille

Station Brest

Station

Nice

Station Prague

Station Bordeaux

Station Toulouse

Station Orly

Station Ajaccio

Station Lille

Station Nantes

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MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 1-16

MOE 1.5.3.

Issue 29

Heavy base maintenance organisation
D.RONGET Quality Assurance PART145 R.VALLA Heavy base maintenance manager Administrative assistant

Production manager

Engineering Manager Technical Office Team Leader

Logistic manager

Purchase

Store

Production staff (B1)

Production staff (B2)

Structure

Cabine

1.6.
Ref.:

CERTIFYING STAFF AND CATEGORY B1 AND B2 SUPPORT STAFF
PART 145.A.30(g)(h)/145.A.35(j)/145.A.70(a)6 – AMC 145.A.35(j) – GM 145.A.70(a)

The « List of certifying staff in accordance with PART 66 DOC.04.10.06 » defines the personnel authorised to issue CRS in the frame of line maintenance. The list is associated with the MOE. The DOC.04.10.09 “List of base certifying staff” defines the staff authorised to issue CRS certificate and the B1 and B2 staff authorised to sign task cards in the frame of base maintenance. The list is associated with the MOE. Those lists are distributed after each modification. 1.7.
Ref.:

HUMAN RESOURCES
PART 145.A.30(d)/145.A.70(a)7 – AMC 145.A.30(d)

The « List of Personnel DOC.MOE.01 » specifies the type and the location of all the personnel involved in the activity linked to the PART 145 approval, distinguishing the line maintenance and base maintenance staff. This list will systematically be published every time a station will be opened or closed down, or when any significant personnel changes are being made. 1.7.1. Management staff

The Management Personnel belongs to DERICHEBOURG Atis Aéronautique, they are on permanent employment contracts.
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MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 1-17

MOE 1.7.2.

Issue 29

Line maintenance staff

The staff dedicated to line maintenance is generally employed by DERICHEBOURG Atis aéronautique in the frame of an unlimited time contract. Nevertheless, in order to provide relief during holiday periods or in the event of temporary work overloads, DERICHEBOURG Atis aéronautique hires limited time contract or temporary staff (contractors). Under certain circumstances, technical personnel may be recruited on 3-year « standby duty » contracts, this applies for instance to SERVISAIR personnel at the Dublin station. All the certifying staff is subjected to the recruitment process defined by instruction INS.04.01 and the same training process INS.04.05 and assessment process INS.04.03. LINE MAINTENANCE PRODUCTION PLAN The Line Maintenance Manager establishes the forecast production requirements plan in terms of personnel/hours, for the summer/winter seasons. He validates the monthly programs established by the Station Managers, and determines the manning levels required for each station, according to the forecast flight planning transmitted by the customer airline. 1.7.3. Base maintenance staff

The staff dedicated to base maintenance is generally employed by DERICHEBOURG Atis aéronautique in the frame of an unlimited time contract. Nevertheless, in order to provide relief during holiday periods or in the event of temporary work overloads, DERICHEBOURG Atis aéronautique hires limited time contract or temporary staff (contractors). All the certifying staff and B1/B2 staff is subjected to the recruitment process defined by instruction INS.04.01 and the same training process INS.04.05 and assessment process INS.04.03. BASE MAINTENANCE PRODUCTION PLAN The Base Maintenance Manager establishes the forecast production requirements plan in terms of personnel/hours. He validates the monthly programs and the manning levels required to comply with contractual and forecast activities established by the production manager. 1.7.4. Contractors (temporary staff)

Two kinds of contractors can be distinguished: - “occasional” contractors, who do not work for more than 2 months in a year for DERICHEBOURG Atis aéronautique, - “regular” contractors who work for DERICHEBOURG Atis aéronautique more regularly, every time the work load rises above ATIS personnel capability. They are considered as ATIS employees and have the same knowledge of company procedures as the employees.

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MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 1-18

MOE 1.8.
Ref.:

Issue 29

GENERAL DESCRIPTION OF THE INSTALLATIONS ON EACH SITE WHICH ARE SUBJECT
TO APPROVAL

PART 145.A.25(a), (b) 1, 2, 3, 4 (c), (d)/145.A.70(a)8,(a)15/145.A.75(d) – AMC 145.A.25(a)1,2,3,4 (b) (d)1,2,3

The “List of sites and maps DOC.MOE.02” provides all the details and plans of the approved maintenance sites as well as the headquarters. These premises are rented and the rental contracts are available for examination by the authority at DERICHEBOURG Atis aéronautique's headquarters. Each maintenance site includes cloakrooms, offices and store(s). Moreover, for base maintenance activity, DERICHEBOURG Atis aéronautique has a hangar fitted for this activity in Orly airport. All the environmental factors (protection from noise, cold, dust, etc.) and the provision of technical and administrative equipment are taken into account in order to ensure good working conditions. The floor space is suitable for the activity and the number of personnel working on the site. Additionally, it readily lends itself to partitioning of the various zones in accordance with Part 145. The safety systems (e.g. fire protection) are provided. Access is restricted. The line maintenance installations are validated by the Quality Manager and the Line Maintenance Manager, this validation is provided through an audit which is organised at the beginning of the activity. The base maintenance installations (hangar, offices, stores, cloakroom) are validated by the quality department before the beginning of the activity. 1.9.
Ref.:

FIELD OF ACTIVITY INTENDED BY THE ORGANISATION
PART 145.A.20/145.A.4(c)/145.A.70(a)9/145.A.75(a), (b), (c), (d), (e)/145.A.80 – AMC 145.A.20/145.A.80 – Appendice II de la Partie 145

The approval delivered by the authority specifies the following fields: LIMITATION CLASS CATEGORY
Aircraft A1
Aircraft with MTOW over 5.7T

BASE

LINE
X X X X X X X

Airbus A300 B2/B4 (*) (GE CF6/PWJT9D) Airbus Airbus Airbus Airbus Airbus Airbus A300-600 (GE CF6/PWJT9D/PW4000) A310 (GE CF6/PWJT9D/PW4000) A318 (CFM56) A319/320/321 (CFM56/IAE V2500) A330 (GE CF6/PW4000/RR Trent 700) A340 (CFM56)

X

Boeing B737-300/400/500 (CFM56) Boeing B737-600/700/800 (CFM56) Boeing B747-400 (GE CF6/PW4000/RR RB211) Boeing B757-200/300 (RR RB211/ PW2000) Boeing B767-200/300/400ER (GE CF6)

X X

X X X X X

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MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 1-19
X X X X X X X X X X

MOE

Issue 29

Boeing B767-200/300(RR RB211/ PW4000) Boeing B777-200/300 (GE 90 / PW 4000 ) ATR 42 et 72 (PW 120 series) Fokker F70/100 (RRD Tay) Bombardier CL600 2B19/2C10 (GE CF34) BAE 146/RJ(Honeywell ALF500 series) McD DC-9 (PW JT8D) McD MD-80 series (PW JT8D) McD MD11 (GE CF6-80)
(*)limited except avionic work

1.9.1.

Line maintenance limitations

The field of activity for each site is described in the DOC.MOE.15 “Field of activity site.” DOC.MOE.15 will systematically be sent to the authorities every time there will be a rating modification at any sites’ (changes in aircraft types). In the context of this approval, DERICHEBOURG Atis aéronautique undertakes Line Maintenance activities on behalf of AOC owner or not operators. This includes in particular : 4 protocol visit online maintenance defined by the owners, 4 inspections, troubleshooting, troubleshooting and repair of such defects in accordance with the AMM and EMM (including for aircraft engines and APU) 4 special inspections defined in section IV Programme of Maintenance of owners (hard landing, lightning strike, engine and apu endoscopy, …) 4 application of specific and/or repetitive CN/AD, 4 replacement of line replaceable units (LRU), 4 application of structural SBs and repairs. 1.9.2. Base maintenance limitations

The approval schedule described here above is applicable to Orly base maintenance hangar and for the following extent: AIRCRAFT TYPE BASE MAINTENANCE APPROVAL SCHEDULE Up to C checks (C1 to C8) included (excluding Boeing B737-300/400/500 structural inspections with interval above or equal to 24000 FH, 24000 FH ¼ and 24000 FH 1/2) Boeing B737-600/700/800 Full MPD Airbus A319/A320/A321 Full MPD In the frame of this approval, DERICHEBOURG Atis aéronautique performs base maintenance activities for AOC holder or not customers. It is about performing: 4 Scheduled maintenance tasks, 4 Correction of defects (continuation maintenance or at the request of the owner), 4 Landing gears, engines or apu endoscopy, 4 Structural inspections and CPCP, 4 SB or approved modifications implementation,
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MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 1-20

MOE

Issue 29

4 Approved repairs, 4 Recoveries and final improvements painting, 4 Parts exchange. The list of in force line maintenance contracts signed with operators is detailed in the associated list DOC.02.03. It is updated and sent to station managers, line maintenance manager, heavy base maintenance manager and quality department by the commercial department and available for the authority. 1.10. PROCEDURES FOR NOTIFICATION TO THE COMPETENT AUTHORITY OF CHANGES IN
THE ACTIVITIES/APPROVALS/LOCATION/PERSONNEL OF THE ORGANISATION

Ref.:

PART 145.A.15(a)/145.A30(a)(b)/145.A.70(a)10/145.A.85 – AMC 145.A.15/145.A.70 – GM 145.A.70(a)9

The information is provided by the Quality Department before any change occurs or very quickly if that is not possible. In any case, the quality documents affected must be forwarded as soon as possible after modification. The table below shows the procedure followed and the form used for changes affecting the subjects indicated: CHANGE
Name of the organisation Location of the organisation's main site

PROCEDURE USED
Transmission of the information by fax to the local OSAC office Transmission of the information by fax to the local OSAC office

FORM
Letter of notification Letter of notification + Audit Report to validate the premises Letter of notification + Audit Report to validate the premises and means + DOC.MOE.02 Letter of notification + Audit Report to validate the premises and means + DOC.MOE.02 Form 4 EASA Declaration from paragraph 1.1 of the MOE

TYPE
Major

Major Minor (according agreement with the local authority) Major Major

Additional line maintenance site

Transmission of the information by fax to the local OSAC office

Additional site

base

maintenance

Transmission of the information by fax to the local OSAC office Transmission of the information by fax to the local OSAC office Declaration signed by the AM transmitted by fax and letter as soon as possible to the local OSAC office. Non-compliance with this requirement may jeopardise Part 145 approval ** Transmission of the information by fax to the local OSAC office Transmission of the information by fax to the local OSAC office and to OSAC Transmission of the information by mail to the local OSAC office Transmission of the information by mail to the

Management Personnel

Accountable Manager Installations, instruments, tooling, equipment, procedures * Field of activity Certifying maintenance) Certifying staff staff (line (base

Major

Letter of notification Form 2 EASA Certifying staff list DOC.04.10.06 Certifying staff list

Minor Major Minor Minor

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MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 FORM
DOC.04.10.09

MOE CHANGE
maintenance) • •

Issue 29

Page 1-21 TYPE

PROCEDURE USED
local OSAC office

* if this may affect the approval ** the new AM must be in a position to demonstrate to the authority, his basic understanding of Part 145 and his responsibilities as AM.

For specific work programs, a letter of notification is transmitted by fax. It covers the following items: 4 location of the operation, 4 nature of the operation, 4 certifying staff working on the program, 4 technical means and documentation (if specific), 4 work program start and end dates, 4 aircraft type, 4 audit report validating the premises (if specific premises).

1.11. PROCEDURES
Ref.:

FOR

AMENDMENT

OF

THE

SPECIFICATIONS

APPLICABLE, THE DELEGATION PROCEDURES

INCLUDING,

IF

PART 145.A.70(a)11, (b)(c)/145.A.85 – AMC 145.A.70(a)6, 7 – GM 145.A.70(a)6, 7

1.11.1.

Modification of the MOE

The Quality Manager is responsible for managing the revisions of the MOE. He amends the latter in conjunction with management personnel. MINOR CHANGES Changes considered as minor, are those indicated in the table in § 1.10. If the maintenance conditions or the types of activities performed by DERICHEBOURG Atis aéronautique are not affected but require a modification to the text, a letter of notification (identified as minor) is sent to the authority. In the absence of any response from the local OSAC within ten days of the acknowledgement of receipt, the amendment is considered as approved by the OSAC and will therefore be implemented. When the local OSAC representative accepts the change, the reference of the acknowledgement of receipt (OSAC letter) is added to the issue page concerned of the MOE. Remark: The MOE (minor change) and the procedures/associated lists are approved by delegation by the Quality Manager (Part 145.A.70). MAJOR CHANGES Changes considered as major, are those indicated in the table in § 1.10. The Quality Manager submits a copy of the modified version of the MOE to the authority and takes into account any possible comments. When the local OSAC representative accepts the change, the reference of the acknowledgement of receipt (OSAC letter) is added to the issue page concerned of the MOE.
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MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 1-22

MOE

Issue 29

Any major change of the MOE will lead to the issuance of an EASA Form 2 that will be transmitted to the OSAC, used as an order to ask for the study for approval. 1.11.2. Presentation of changes

At each change, the entire MOE changes issue and the amendment is updated. The entire MOE is therefore re-issued complete. The issues are numbered and increase incrementally. Modifications are identified by blue colour text and a vertical line in the margin. An identification block is provided, which shows the pages modified and the nature of the modification for each change. The management of procedures/associated lists of the MOE is identical. The associated lists increase in issue at each change. 1.11.3. Distribution

Distribution of the MOE is undertaken by the Quality Manager in accordance with the distribution list (§ 0). The MOE N°3 will be sent following a distribution’s list of Customers. Every Customer can be added by simple request to the Quality Department. The procedures, instructions and lists are distributed in accordance with procedure PRO.06. After approval of the French (original) version by the authority, which is the reference version, the latter is translated into English (VA) and is then distributed. The management of procedures/associated lists of the MOE is identical. 1.11.4.
Case of delegated approval in accordance with OSAC brochure P-54-18 Person authorised to issue delegated approval
Quality Manager Quality Manager Quality Manager

Document
List of certifying staff in accordance with PART 66 (line maintenance) List of certifying staff in accordance with PART 66 (base maintenance) MOE (minor change) and associated procedures/lists

Type of minor amendment
List amendment List amendment MOE

4 all applications for amendment sent to OSAC are covered by a letter specifying the operation of the delegation procedure. The pages amended are signed by the person authorised to provide approval by delegation, 4 amendment is activated after DERICHEBOURG Atis Aeronautique will have sent an email with confirmation receipt to the local OSAC, 4 the amendment is then distributed to all concerned addressees of the §03, except for the MOE N°3 which will be sent following a distribution’s list of Customers. Every Customer can be added by simple request to the Quality Department.

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MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 2-1

MOE

Issue 29

2.

MAINTENANCE PROCEDURES

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MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 2-2

MOE 2.1.
Ref.:

Issue 29

PROCEDURES FOR EVALUATING SUPPLIERS AND CONTROL OF SUB-CONTRACTING
PART 145.A.42(a)/145.A.70(a)12,14,16/145.A.75(b) – AMC 145.A.42(a)/145.A.75(b)

2.1.1.

Definitions

Refer to § 0.3.1. for definitions of suppliers and sub-contractors. 2.1.2. Principle of evaluation, selection and follow-up

Procedure PRO.05 describes the practical details concerning suppliers/sub-contractors implemented by quality department. The main characteristics, detailed in INS.05.01 “Qualification and monitoring of suppliers” are as follows:

Phase
Selection Evaluation and Approval Recording and Control/distribution of lists Recording/monitoring of results Retention/withdrawal of approvals

Procedure
Following internal request Analysis of the documentation received Monthly distribution Monitoring of non-compliance and possibly audits After analysis of non-conformities

Documentation
List of qualified suppliers (DOC.05.01.01) Quality questionnaire (DOC.05.01.02) Quality questionnaire (DOC.05.01.02) List of qualified suppliers (DOC.05.01.01) List of qualified suppliers (DOC.05.01.01) List of qualified suppliers (DOC.05.01.01)

Special cases: 4 suppliers of new parts must provide a release document (EASA Form 1 or equivalent, certificate of compliance), 4 suppliers of repair, modification or maintenance services must provide a release document (EASA Form 1 or equivalent, certificate of compliance) or sign the CRS. DERICHEBOURG Atis aéronautique does not use non Part 145 approved sub-contractors for maintenance tasks. 2.1.3. Management of suppliers, contracts and orders

The logistics department is responsible for: - managing suppliers contracts, as well as sub-contracting contracts for the verification and calibration of tooling, - to issue thoses contracts to the interested parties when necessary.

This document belongs to DERICHEBOURG ATIS Aéronautique. It must not be communicated to third parties or reproduced without prior authorisation.

DERICHEBOURG Atis aéronautique Parc Algorithmes Immeuble Thalès 17, ave Didier Daurat 31700 BLAGNAC

MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 2-3

MOE

Issue 29

The orders for supplying are: - placed in accordance with requests expressed by station managers or production manager, - validated by the Maintenance Manager, - issued by the logistic department. Order for services from sub-contractors are: - placed in accordance with requests expressed by Line or Base Maintenance managers, - validated by the Maintenance Manager for line maintenance concerns, - issued by the concerned department (line or base maintenance). In any case, orders are validated in accordance with the approval of the supplier/subcontractor. In the frame of base maintenance, the list of approved suppliers and sub-contractors is recorded in the AMASIS tool, in accordance with DOC.05.01.01 “Directory of approved suppliers and sub-contractors”. 2.2.
Ref.:

INSPECTION
FROM OUTSIDE

AND ACCEPTANCE OF AIRCRAFT PARTS AND EQUIPMENT RECEIVED

PART 145.A.42(a)1,4,5 (c)/145.A.55(a)1/145.A.70(a)12,14,16 – AMC 145.A.42(a)(b)(c)(d)(e)

2.2.1.

Responsibilities

In the frame of line maintenance, the acceptance/entry into stores function is the responsibility of the Station Manager. In the frame of base maintenance, the acceptance/entry into stores function is the responsibility of the logistic support Manager. Personnel who have been trained in the use of the MOE are authorised to perform on-receipt inspection/acceptance in accordance with § 2.2.2 and instruction INS.05.02. 2.2.2. Inspection and acceptance

Instruction INS.05.02 specifies the practical details for inspecting and accepting parts and equipment received from outside. Inspection is performed in two stages: 4 Documentary: In compliance with order/BL, presence of release documents (EASA FORM 1 or equivalent certificate of conformity for raw materials or consumables), checking of expiry dates, S/N, requirements related to CDCCL after the carrying out of maintenance operation… NEWS PRODUCTS Aircraft parts/equipment with a P/N created by the manufacturer Standard parts (not serialized)
ACCEPTABLE TYPE OF DOCUMENT

EASA Form 1 or equivalent Certificate of conformity

This document belongs to DERICHEBOURG ATIS Aéronautique. It must not be communicated to third parties or reproduced without prior authorisation.

DERICHEBOURG Atis aéronautique Parc Algorithmes Immeuble Thalès 17, ave Didier Daurat 31700 BLAGNAC

MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 (EASA Form 1 not mandatory) Certificate of conformity Page 2-4

MOE

Issue 29

Raw materials and consumables

4 Visual: aspect, packaging, part marking, damage, etc. 2.2.3. Processing of non-compliance

If an item is declared non compliant, the Station Manager or the logistic support manager issues an « UNSERVICEABLE » or « REJECT » tag, and quarantines the item in a separate area, for corrective action or possible return to the supplier. Storage of such items is performed on the maintenance site (quarantine/unserviceable zone). Time limited items which have exceeded their shelf life are returned to the supplier, operator or approved workshop in the case of components, or systematically destroyed in the case of consumables. A non-compliance note DOC.01.03.01 is raised and forwarded to the supplier and to the quality department. 2.2.4. Processing of quarantined items

Whenever any doubt exists concerning the compliance of a product, the quarantine procedure is applied. The item is placed in the quarantine zone until its compliance can be proved or it is sent for repair. It is recorded by an « Unserviceable » tag, which shows the reason for the quarantine. Only the removal of that reason (receipt of a document or proof of compliance) will be able to release the item, a « Serviceable » tag is then attached to the item. If the non-compliance is confirmed, the item is transferred to the rejection area for destruction or return to the supplier. 2.2.5.
Ref.:

Case of bogus parts

OSAC P-41-31 booklet

After the inspection and acceptance process described at § 2.2.2. , a “suspected nonapproved” part can be discovered. In the event of a suspect part being found: - The part must identified as suspect and stored in quarantine zone. - form AC 131 must be raised by the station manager or the production manager and forwarded to OSAC Headquarters (this form can be downloaded on OSAC website http://www.osac.aero,heading “téléchargements/formulaires”). - The Quality Department must be informed of the discovery of any suspect parts. 2.2.6. Management/Storage of acceptance documents

In the frame of line maintenance, the validated delivery notes are forwarded to the Line Maintenance Manager or to the customer if the order was raised by him. In the frame of base maintenance, receptions are recorded in the AMASIS tool, and delivery notes are stored in the reception files. The release documents follow the parts.
This document belongs to DERICHEBOURG ATIS Aéronautique. It must not be communicated to third parties or reproduced without prior authorisation.

DERICHEBOURG Atis aéronautique Parc Algorithmes Immeuble Thalès 17, ave Didier Daurat 31700 BLAGNAC

MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 2-5

MOE

Issue 29

2.2.7.

Manufacture of parts

DERICHEBOURG Atis aéronautique does not manufacture any part, this paragraph is not applicable. 2.3.
Ref.:

STORAGE,

LABELLING AND SUPPLY OF AIRCRAFT PARTS AND EQUIPMENT TO THE

AIRCRAFT MAINTENANCE TEAMS

PART 145.A.25(d)/145.A.40(a)1/145.A.70(a)12 – AMC 145.A.25(d)1,2,3/145.A.42(b)

2.3.1.

Recording and Identification of the equipment

Following acceptance of the equipment, it is recorded on a computerised list or on AMASIS. Each item is identified, labelled and stored in the store in a zone identified by the customer and by ATA. For aircraft parts or equipment, the following information is recorded: 4 designation, 4 Part Number P/N, 4 Serial Number S/N, 4 date of entry and withdrawal from store, 4 Date of validity of the equipment. For consumables, the following information is recorded in the DOC.05.11 “List of consumables”: 4 Designation, 4 reference, 4 expiry date, 4 quantity in stock. Each identified item is accompanied by a release document and eventually by an additional tag issued by the customer. It remains accompanied by its original certificate of compliance throughout its storage operations. A copy of each document is added to the work file in the event of withdrawal from stock for installation on an aircraft. In the frame of base maintenance, technical support and logistic support departments check that parts installed on aircraft comply with in force AD/CN and Critical Design Configuration Control Limitations. In the frame of line maintenance, the Station Manager checks that the equipment or aircraft parts provided by the operator are compliant with any CN or AD if they are issued by the operator. Use of tags in case of removal:

This document belongs to DERICHEBOURG ATIS Aéronautique. It must not be communicated to third parties or reproduced without prior authorisation.

DERICHEBOURG Atis aéronautique Parc Algorithmes Immeuble Thalès 17, ave Didier Daurat 31700 BLAGNAC

MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012
Colour Type
SERVICEABLE (block G) UNSERVICEABLE (block D) REMOVED FOR ACCESS (block G) SCRAP (block D)

MOE
Possible cases
New or Repaired Item Airworthy parts to be repaired Items removed for maintenance operations Non repairable items

Issue 29

Page 2-6

Green/ Yellow/White Yellow Yellow White with red stripe

2.3.2.

Storage conditions

After identification, every material is stored in appropriate zones: - Line maintenance: in the store, in a zone identified by customer and by ATA. If the customer expresses a specific need in term of organisation, the organisation will be set up accordingly, - Base maintenance: in the dedicated storage zone. Access to storage premises is restricted to DERICHEBOURG Atis aéronautique authorised personnel on the respective sites. Storage is undertaken on shelves or in cupboards. A dark area is provided for tyres, or they are placed under a dark cover. Segregation of zones is implemented in order to minimise the possibility of using products or consumables for unintended purposes. Thus, the following zones are defined: 4 Unserviceable zone: non-compliant items. 4 Serviceable zone: consumables, wheels, equipment, tooling. 4 Quarantine zone. Dangerous goods are stored in dedicated zones, separated from other zones, and clearly identified. All large dimensions elements (engines, landing gears, APU, airframe parts) received are stored in order to avoid any damage. 2.3.3. Limited shelf-life products

Any item discovered whose shelf life limit date has been exceeded, must be considered as unacceptable and therefore the subject of a formal anomaly, using the corresponding « Unserviceable » document, the item is then processed in accordance with § 2.2.3. and returned to its « supplier » as soon as possible, or simply destroyed (consumable materials). 2.3.4. Batching and batch splitting

When several items of the same part number are delivered as a batch, covered by a single authorised release document, the technician « splits the batch »: 4 the release certificate is photocopied as many times as is necessary, 4 the technician adds the text « photocopy made during batch splitting by Mr…. of DERICHEBOURG ATIS AÉRONAUTIQUE FR.145.107 » and adds his name and the date (a specific stamp for batch splitting exists for base maintenance).

This document belongs to DERICHEBOURG ATIS Aéronautique. It must not be communicated to third parties or reproduced without prior authorisation.

DERICHEBOURG Atis aéronautique Parc Algorithmes Immeuble Thalès 17, ave Didier Daurat 31700 BLAGNAC

MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 2-7

MOE 2.3.5.

Issue 29

Stock follow-up and inventory

The update of stock of aircraft parts, equipment and consumables is carried out at every in /out movement. In the frame of base maintenance, the inventory is performed at least once a year, except for limited shelf-life products, for which inventory is performed every month. This inventory check is used for managing any stock discrepancies both for consumables and for parts, and is also used for management of limited shelf-life products. 2.3.6. Stocks on loan, customer airline stocks

Unless specified otherwise and recorded on the contract, customer airline stocks are managed in accordance with the DERICHEBOURG Atis aéronautique stock management rules (on-receipt inspection, labelling, compliance, document, part number etc.). Ordering and restocking are requested directly to the customer airline. The customer is informed of the stock holding as items are entered and withdrawn from the store, through a stock management document, which is internal to the station and which is monitored by the DERICHEBOURG Atis aéronautique Station Manager. Remark: When adapted, the management and monitoring of the stocks can be performed using the « Amasis » computerised system. 2.3.7. Withdrawal from stores

Before installation on an aircraft, the station manager or the production manager is in charge to control modification standard and compliance with AD/CN of stored elements (refer to §2.11). LINE MAINTENANCE All personnel trained to ATIS procedures are authorised to record withdrawal from stock and allocation of the items or consumables (including the dispatch of components for repair, overhaul or calibration) on the corresponding file and to issue the latter to the operator, the customer or internally. The items which must be installed on aircraft are provided with the compliance/release document for recording on the Techlog. The original is forwarded to the customer, a copy is retained in the work file. In the event of a return to the supplier, the compliance document remains with the item. BASE MAINTENANCE Elements are taken out of store and given to maintenance staff by logistic support department. Elements are provided with a copy of the compliance/release documents which are attached to the relevant task card to be added in the working party file.

This document belongs to DERICHEBOURG ATIS Aéronautique. It must not be communicated to third parties or reproduced without prior authorisation.

DERICHEBOURG Atis aéronautique Parc Algorithmes Immeuble Thalès 17, ave Didier Daurat 31700 BLAGNAC

MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 2-8

MOE 2.4.
Ref.:

Issue 29

ACCEPTANCE OF TOOLING AND INSTRUMENTS
PART 145.A.40(a)1,2,3(b)/145.A.70(a)12 – AMC 145.A.40(a)12

2.4.1.

Management of suppliers

Paragraph § 2.1 defines the rules for managing suppliers (approvals etc.) and orders. 2.4.2. Items supplied by the customer

The DERICHEBOURG Atis aéronautique contracts (IATA or appendix XI of AMC M.A.308 type for line maintenance, standard maintenance contracts for base maintenance) can cover the provision of specific aircraft tooling, aircraft parts, consummables by the customer. DERICHEBOURG Atis aéronautique is responsible for the acceptance (in accordance with §2.2) and for maintaining the items concerned in good condition. 2.4.3. Personal equipment

Each mechanic or operator is responsible for his own tool-kit and his tools have to be engraved with his name (or any other acceptable mean of identification, such as trigram, etc.). INVENTORY OF PERSONAL TOOLBOXES The inventory of each toolbox is conducted by the operators and is recorded on the document “Directory of personal tooling DOC.05.09”, then validated by the station manager or the production manager who signs this document. The inventory, which must be conducted at least every six months, must be present in the toolbox and a copy must be kept in the binder of each person in the office of the maintenance site. 2.4.4. Management

Paragraphs § 2.1, 2.2, and 2.3 are applicable to the management of tooling. Tools are registered through paper or computerised lists. Monitoring is under the responsibility of the Station Manager or logistic support manager. Concerning instruments subject to verification or calibration, see § 2.5. 2.5.
Ref.:

CALIBRATION OF TOOLING AND INSTRUMENTS
PART 145.A.40(a)1,2,3 (b)/145.A.70(a)12 – AMC 145.A.40(a)(b)1,2

Instruction INS.05.03 describes the practical details applicable concerning calibration and checking. It in particular specifies the inspection intervals according to the type of equipment concerned. Instruction INS.05.05 deals more particularly with lifting tools (jacks, etc.) and individual protection means.
This document belongs to DERICHEBOURG ATIS Aéronautique. It must not be communicated to third parties or reproduced without prior authorisation.

DERICHEBOURG Atis aéronautique Parc Algorithmes Immeuble Thalès 17, ave Didier Daurat 31700 BLAGNAC

MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 2-9

MOE

Issue 29

Lists DOC.05.07 “Tooling and instruments subject to periodic control” and DOC.05.08 “Directory of aircraft specific / standard / utility tooling” are used for recording and monitoring all the equipment. Those lists are updated by station manager or logistic support manager and contain at least the following information: 4 S/N, P/N, 4 manufacturer, 4 date of last calibration, 4 validity, 4 mark, 4 type.

Nota : In ORLY sites, Base and station the monitoring of tooling / instruments subject to periodic control and
directory of aircraft specific tooling are done under AMASIS system.

Calibration is performed by companies whose references are linked to BNM-COFRAC and are managed according to procedure INS.05.03. Paragraphs § 2.1, 2.2, 2.3, 2.4 of this MOE are applicable for the management of such equipment. The document required for calibration is a calibration certificate specifying the compliance or non-compliance of the appliance. These documents are retained until the next calibration. The appliances are identified with a label. The Station Manager or the logistic support manager is responsible for sending the appliances for calibration/checks. He must ensure the availability of replacement equipment during the absence of the interments. Nota: For the specific case of Orly station, the follow-up of tooling and equipments is under the responsibility of the logistic support manager. All types of equipment (personal, hired, owned by DERICHEBOURG Atis aéronautique or the customer) are managed in the same way.

2.6.
Ref.:

TOOLING)

USE

OF TOOLING AND INSTRUMENTS BY PERSONNEL

(INCLUDING

REPLACEMENT

PART 145.A.25(d)/145.A.40(a)1,2,3(b)/145.A.70(a)12 – AMC 145.A.40(a)(b)1,2

Paragraphs § 2.1, 2.2, 2.3, and 2.4 are applicable to this paragraph. 2.6.1. General

Only the approved manufacturer's working documents (Aircraft Maintenance Manual, Job Instruction Card, Trouble Shooting Manual, Structure Repair Manual, Service Bulletin, Repair Instruction) may be used for selecting a tool or an instrument. Personnel must check the equipment at each use. In the event of a problem (disappearance, damage, etc.) a non-conformity report (DOC.01.03.01) must be raised and forwarded to the Quality Department and to the Line/Heavy base Maintenance Manager.
This document belongs to DERICHEBOURG ATIS Aéronautique. It must not be communicated to third parties or reproduced without prior authorisation.

DERICHEBOURG Atis aéronautique Parc Algorithmes Immeuble Thalès 17, ave Didier Daurat 31700 BLAGNAC

MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 2-10

MOE 2.6.2.

Issue 29

Line maintenance

Tooling and measurement instruments are available for personnel in the store at each Station under the responsibility of the Station Manager. The latter performs inventory checks. 2.6.3. Base maintenance

Tooling and measurement instruments are made available to maintenance staff by logistic support, on presentation of a written request from the production manager or the technical support (via DOC.MOE.08 “Mise à disposition d’outillage”) after analysis of task cards. DERICHEBOURG Atis aéronautique staff, may not under any circumstances use any tools or instruments not called up in the working documents. The Station Manager must ensure of the availability of all the tooling required for proper maintenance of the aircraft. Whenever possible, tooling must be transported in its original packaging. DERICHEBOURG Atis aéronautique does not use any substitute tooling. 2.7.
Ref.:

STANDARDS OF CLEANLINESS OF MAINTENANCE PREMISES
PART 145.A.25(a)(b)(c)(d)/145.A.70(a)12 – AMC 145.A.25(a)2,(d)1,2,4

2.7.1.

General

Cleaning of the premises may be undertaken by specialised firms or by site personnel. Inspection is performed by the Site Manager. The latter is responsible for making personnel aware of the importance of hygiene and cleanliness of the premises (see § 3.4, 3.7, 3.8, 3.11). As far as possible, the premises are kept closed and access is restricted to DERICHEBOURG Atis aéronautique personnel. The DERICHEBOURG Atis aéronautique internal regulations specify the health and safety rules. The storage of miscellaneous waste is undertaken via specific containers which are suitable for the materials concerned. Special equipment for the premises (smoke extraction, fire extinguishers, etc.) are checked by specialised firms. The management of means of access and of utility equipment (Electrical, Pneumatic ground power units, converters, rectifiers, lifting gear, jacks, tow bars) is covered in the above paragraphs. 2.7.2. Line maintenance premises

In view of the characteristics of the premises, the cleaning activities are conventional and consist simply of dust removal in order to ensure good storage and working conditions.

This document belongs to DERICHEBOURG ATIS Aéronautique. It must not be communicated to third parties or reproduced without prior authorisation.

DERICHEBOURG Atis aéronautique Parc Algorithmes Immeuble Thalès 17, ave Didier Daurat 31700 BLAGNAC

MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 2-11

MOE 2.7.3.

Issue 29

Base maintenance premises

- The cleaning of offices is performed by an external company, - Storage zone is cleaned on request of the logistic support manager when necessary, - The hangar is cleaned after every working party. 2.7.4. Safety

Staff of external cleaning companies are trained to safety and security rules in force. Safety aspects are covered in paragraphs § 3.4, 3.7, 3.8, 3.11. The following subjects are considered: 4 fire, 4 safety harnesses, 4 emergency evacuation, 4 specific hazardous tasks, 4 safety shoes, 4 safety goggles, 4 work overalls.

2.8.
Ref.:

MAINTENANCE INSTRUCTIONS AND METHOD FOR MATCHING THE MANUFACTURERS'
INSTRUCTIONS INCLUDING UPDATING AND AVAILABILITY TO PERSONNEL

PART 145.A.45(a)(b)(c)(d)(e)(f)(g)/145.A.70(a)12 – AMC 145.A.45(b)1,2,3,4,5,6(c)1,2,(d)(f)1,2(g)1,2,3

2.8.1.

General

Procedure PRO.06 provides the details of the measures taken with respect to document control. All the DERICHEBOURG Atis aéronautique quality system documentation to be used in the frame of PART 145 activities is available for the concerned staff: - On the company website www.atis-aviation.com/stationdoc, - By the distribution of a CD regularly updated, for maintenance sites where access to internet does not exist or has poor performances. 2.8.2. Maintenance data

Documents issued by the authority 4 General documentation (OSAC brochures), 4 PART 145 AMC/IEM, OPS 1 (R 44-10), 4 French and other airworthiness directives (CN/AD) 4 Fuel Airworthiness Limitations and Critical Design Configuration Control Limitations (CDCCL).
This document belongs to DERICHEBOURG ATIS Aéronautique. It must not be communicated to third parties or reproduced without prior authorisation.

DERICHEBOURG Atis aéronautique Parc Algorithmes Immeuble Thalès 17, ave Didier Daurat 31700 BLAGNAC

MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 2-12

MOE

Issue 29

Documents issued by manufacturers, which also ensure that the repair/modification data used by the organisation is fully approved: 4 Structural Repair Manual (SRM), 4 Service Bulletin, 4 Maintenance Planning Document (MPD). Nota: DERICHEBOURG Atis aéronautique has a subscription for documentation listed above for the aircraft types included in the base maintenance approval. Documents issued by operators linked by contract with DERICHEBOURG Atis aéronautique: 4 Aircraft Maintenance Manual (AMM), 4 Aircraft Structural Repair Manual (SRM), 4 Overhaul Manual (engine or equipment, as applicable), 4 Aircraft Wiring Diagrams in the event of specific documents (AWL), 4 Service Bulletins (SB or BS), 4 Illustrated Parts Catalogue (IPC), 4 Configuration Deviation List (CDL) required for Line Maintenance, 4 Minimum Equipment List, 4 Maintenance program, 4 Specific documents relating to the field of activity Non Destructive Testing Manual (NDTM) etc. 4 All Operator Message (AOM), 4 Component Location Manual (CLM), list of main aircraft parts, listed according to their ATA classification, 4 Illustrated Tool Equipment Manual (ITEM), 4 Job Instruction Card (JIC), 4 Maintenance Planning Document (MPD), 4 Operator Engineering Manual (OEM), 4 Repair drawings, 4 Structural Repair Kit Manual (SRKM), 4 Trouble Shooting Manual (TSM). The documentation DERICHEBOURG Atis aéronautique is provided with by customers is listed in the document DOC.06.04 “Directory of customers documents”. The manager of each maintenance site must ensure that the content of this list is always in compliance with the list of in force documentation that must be transmitted by the concerned customers.

Nota: Some of these documents may only be provided to DERICHEBOURG Atis aéronautique at the moment of signature of a contract with the customer. Nota: For line maintenance, it is assumed that the specific documentation (customised) will be onboard the operator's aircraft. If this documentation is presented in the form of a cassette or other means requiring special equipment to read it, the latter is available at the maintenance sites.

This document belongs to DERICHEBOURG ATIS Aéronautique. It must not be communicated to third parties or reproduced without prior authorisation.

DERICHEBOURG Atis aéronautique Parc Algorithmes Immeuble Thalès 17, ave Didier Daurat 31700 BLAGNAC

MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 2-13

MOE 2.8.3.

Issue 29

Updating of the specific documentation for line maintenance

All the documents required are made available in an area intended for the purpose. They are listed and stored separately per customer and per aircraft type. The Station Manager controls the updating of the documents (list of applicable pages, destruction of obsolete pages, etc.). He checks the validity of the revisions by questioning documents suppliers to obtain confirmation of valid revisions. This check is performed every 6 months. DERICHEBOURG Atis aéronautique does not create any maintenance data. The modifications of maintenance data are limited to the translation of cards, of CN, AD etc. Note: The instructions for the application associated with CN/AD and requirements related to CDCCL can not be changed. Aspects associated with human factors must be taken into account by such modifications and the modified data must result in equivalent or better standards. The contracts between DERICHEBOURG Atis aéronautique and customers require that customers issue us in a controlled manner, the applicable maintenance procedures and documents. Operators under contract with DERICHEBOURG Atis aéronautique are responsible for updating the Operating Manual (from which the MEL is derived) for the various aircraft types maintained by DERICHEBOURG Atis aéronautique. According to contractual conditions, the update can be sent to DERICHEBOURG Atis aéronautique. 2.8.4. Provision of the documentation to personnel

At the DERICHEBOURG Atis aéronautique sites, the various manufacturers' technical documentations are available and accessible to all personnel. For personnel working abroad, the Line/Heavy base Maintenance Manager in conjunction with the Human Resources Manager, ensure that the operator's knowledge of the foreign language concerned is adequate to complete the mission. 2.8.5. Job cards

For IATA or appendix XI of AMC M.A.308 line maintenance contracts, the job cards are under the responsibility of the operator/customer. For base maintenance contracts, customized job cards are provided by customers, except for critical tasks which can be written by DERICHEBOURG Atis aéronautique. The job cards used by DERICHEBOURG Atis aéronautique are of two types, as applicable: 4 they either transcribe precisely (with or without translation) the maintenance data as modified by the « TC Holders », the approved repair/modification data. The detail of AMM, AD… is written in the job card if this one is complex, 4 or they provide the references of the maintenance tasks contained in those approved data if the job card is not complex. For computer generated data, backups conditions are described on §2.21. For important works, job cards are adapted for validate and record each elementary task.
This document belongs to DERICHEBOURG ATIS Aéronautique. It must not be communicated to third parties or reproduced without prior authorisation.

DERICHEBOURG Atis aéronautique Parc Algorithmes Immeuble Thalès 17, ave Didier Daurat 31700 BLAGNAC

MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 2-14

MOE

Issue 29

The job cards must include a warning or an annotation (CDCCL tasks) when the planned work are related to security requirements of fuel tanks and CDCCL. 2.8.6. List of the documentation

The Station Manager of each site or the production manager draws up and lists the documentation on the site. He ensures at least twice a year that the documentation available is at the latest applicable revision standard. He controls updating of the documentation on receipt and informs the site personnel. He guarantees the availability of the documentation for personnel on site. For line maintenance, it is assumed that the specific documentation (Customised) will be onboard the operator's aircraft. 2.8.7. Check of documentation approval (base maintenance)

During the creation of the action list, the technical support department checks that all the documents transmitted by the customer (maintenance planning, repairs, etc.) are approved by the authority of the customer. A copy of the approved documents is transmitted by technical support to the production manager who will transmit to the staff in charge to perform the work.

2.9.
Ref.:

REPAIR PROCEDURE
PART 145.A.45(a)(b)(c)(d)(e)(f)(g)/145.4.65(b)/145.A.70(a)12 – AMC 145.A.45(b)(c)(d)(f)(g)

2.9.1.

General

This paragraph is common to §2.9, 2.10, 2.11, 2.12, 2.13, 2.14. Four types of maintenance are undertaken by DERICHEBOURG Atis aéronautique: 4 implementation of the maintenance program, 4 repairs, 4 implementation of an Airworthiness Directive, 4 implementation of a service bulletin (work program, optional modification etc.). The various steps for undertaking a repair are as follows: 4 raising of a Contract, receipt of a WO or an order, 4 analysis of the order and checking of the field of activity, 4 examination of the corresponding job cards, 4 Taken into account requirements related for CDCCL (identification of tasks) 4 deployment of the required means: ƒ qualified personnel,
This document belongs to DERICHEBOURG ATIS Aéronautique. It must not be communicated to third parties or reproduced without prior authorisation.

DERICHEBOURG Atis aéronautique Parc Algorithmes Immeuble Thalès 17, ave Didier Daurat 31700 BLAGNAC

MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 2-15

MOE ƒ

Issue 29

maintenance documents, up to date and applicable to the maintenance task, ƒ kits, ƒ tooling, ƒ measurement instruments. 4 performance of the work (defects discovered during maintenance), 4 if applicable, performing of additional work, 4 release to service of the aircraft (CRS). All the work performed under DERICHEBOURG Atis aéronautique’s responsibility receives a Certificate of Release to Service (according to chapter 2.16), raised by the certifying staff. In any case, the maintenance data must be approved. The approvers may be the manufacturer or the authority. The paragraphs below indicate, in each case, who is the approver of the data. 2.9.2. Procedure

This paragraph concerns repairs to be undertaken, which are not described in the manufacturer's documentation. The damage is identified and/or evaluated in relation to the approved data. If a repair solution does not exist (approved data limits exceeded), a repair solution must be defined. In all cases the manufacturer is consulted and an NTO (No Technical Objection) may be issued pending approval of the repairs by the authority. Remark: repairs and modifications are managed identically.

Chapters 2.13, 2.14, 2.16, 2.17 cover the aspects associated with files, records and the transmission of information. 2.10. COMPLIANCE WITH THE AIRCRAFT MAINTENANCE PROGRAMME
Ref.: PART 145.A.45(a)(b)(c)(d)(e)(f)(g)/145.A.70(a)12(b) – AMC 145.A.45(b)(c)(d)(f)(g)

The tasks associated with the maintenance program are taken into account during the various contract reviews (see § 2.9.1. ). The operator provides DERICHEBOURG Atis aéronautique with his maintenance programs listed in the contract approved by the official services for each aircraft type. Any changes or adjustments to the maintenance programs are under the responsibility of the CAMOs. The latter provide DERICHEBOURG Atis aéronautique with the latest applicable revision. The same applies to job cards. Regarding deferred tasks, refer to § 2.16.2. .

This document belongs to DERICHEBOURG ATIS Aéronautique. It must not be communicated to third parties or reproduced without prior authorisation.

DERICHEBOURG Atis aéronautique Parc Algorithmes Immeuble Thalès 17, ave Didier Daurat 31700 BLAGNAC

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Chapters 2.13, 2.14, 2.16, 2.17 cover the aspects associated with files, records and the transmission of information. 2.11. PROCEDURE CONCERNING AIRWORTHINESS DIRECTIVES
Ref.: PART 145.A.45(a)(b)(c)(d)(e)(f)(g)/145.A.70(a)12 – AMC 145.A.45(b)1

2.11.1.

Line maintenance

The operator monitors Airworthiness Directives, raises an order on DERICHEBOURG Atis aéronautique for their application and issues the set of CN/AD concerned. The Station Manager receives a Work Order requesting application. All the necessary elements for the application of the AD/CN are provided by the customer. Embodiment of a CN is formalised on the techlog, and the corresponding CRS is issued. Following application the WO is returned completed and signed to the customer's technical department. 2.11.2. Base maintenance

The technical support department ensures the follow-up airworthiness directives during the working party. If an AD/CN applicable to the aircraft is issued during the work in progress, the technical support contacts the customer’s engineering department to validate its implementation. Logistic support department organises the provision of necessary elements (including call to sub-contractors) to supply production department for performance. All the embodied AD/CN during the working party are listed in the block 13 of the CRS certificate. Aspects associated with subscriptions, acceptance, management and implementation of CN/AD are developed under § 2.8. The CN/AD must be scrupulously complied with as well as the associated maintenance data. Three cases may be handled by DERICHEBOURG Atis aéronautique: 4 The list of applicable CN/AD as well as their numbers, appear on the contract: Technical support checks the availability of the data, if necessary prepares the « Action List » and production applies the CN/AD. The corresponding work is then stamped up. 4 In the event that a CN/AD which is due is found not to have been applied in the field of activity, the Production Manager takes the following action: The initial order is modified by amendment. If application of the CN/AD is not accepted by the customer through the amendment, on completion of the work programme, the Production Control Manager formally certifies having completed the work, then notifies the OSAC. 4 CN/AD issued during the performance of maintenance: Identical to the paragraph above, the CN/AD are examined and processed by the Production Manager.

Nota: In cases 1 and 2 above, during analysis of the order, the technical support may, as applicable, ask for confirmation of the execution of the CN/AD of which the customer is aware.
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Aspects relating to information/training of personnel on new directives are covered in § 3.4, 3.7, 3.8, 3.11. Chapters 2.13, 2.14, 2.16, 2.17 cover the aspects associated with files, records and the transmission of information. The Quality Department subscribes to the CNs for the aircraft or equipment within its fields of activity and transmits all the information to technical support department. The ADs are accessible at any time via the Internet. 2.12. PROCEDURE CONCERNING OPTIONAL MODIFICATIONS
Ref.: PART 145.A.45(a)(b)(c)(d)(e)(f)(g)/145.A.70(a)12(b) – AMC 145.A.45(b)(c)(d)(f)(g)

The general aspects associated with the processing of optional modifications, are described under § 2.9.1. . Additionally, processing of these modifications is identical to that described under § 2.11 for CN/AD with one exception: optional modifications (SBs, etc.) must be approved by the customer's authority. 2.13. MAINTENANCE DOCUMENTS USED AND HOW TO COMPLETE THEM
Ref.: PART 145.A.45(e)/145.A.55(a)1/145.A.70’a)12 – AMC 145.A.45(f)

The documents used are listed under § 2.8. The list of work to be performed is created and revised by the CAMO of the operator. In the frame of base maintenance, technical support records this list in the information system and analyses it to create the work packages. They consist in a cover page providing general information and in job cards, processes and any other documents used to perform the maintenance work. Before launching a work programme, the following items must be taken into account : 4 the official tasks, 4 the AD/CN, 4 works –related of CDCCL 4 the modifications, 4 any additional tasks. If any additional tasks are found to be necessary during the work, the file must be revised to include them. Completion of the working documents: 4 for the method of completing the EASA Form 1, refer to § 2.16.5. , 4 for completion of job cards raised internally or supplied by the customer, the concerned personnel is trained on arrival about all the specific situations which may be encountered (such as sub-assemblies, documents, signatures, information to be provided etc.), The cross reference to main cards must be made by quoting the number of the card on the attached cards.
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2.14. INSPECTION AND STORAGE OF TECHNICAL FILES
Ref.: PART 145.A.55(a)(c)1,2,3/145.A.70(a)12(b) – AMC 145.A.55(a) – GM 145.A.55(a)1,2,4

2.14.1.

Breakdown of the work files to be stored

LINE MAINTENANCE DERICHEBOURG Atis aéronautique records and stores the details of all the work performed, in the form of a file consisting of the following: 4 techlog, photocopy 4 copy of EASA Form 1 or equivalent, 4 CRS, 4 Operator's order, if necessary, 4 equipment Incident Report, photocopy if necessary, 4 job cards used, (such as Daily protocol validated during visit) 4 “report of the found events on maintenance” DOC.MOE.16, 4 any information concerning serialised and/or significant items installed (traceability between equipment/certificate/approved data). For the tasks completed by sub-contractors, the file concerned covers the CRS of the subcontractor concerned (one order corresponds to one CRS). BASE MAINTENANCE DERICHEBOURG Atis aéronautique records and stores the details of all the work performed, in the form of a file consisting of the following: 4 4 4 4 4 4 4 4 4 4 2.14.2. techlog, photocopy copy of EASA Form 1 or equivalent, copy of the CRS (DOC.MOE.07), copy of the list of differed work (DOC.MOE.11), list of cancelled work, list of AD/CN applied, list of SB and modifications implemented, list of repairs performed, list of rotables installed, list of work launched by the customer, Management system for stored documents

Unless otherwise specified by the customer, the following parameters must be complied with: Responsible for storage: 4 Station Manager or technical support department for base maintenance. Storage location: 4 on the site where the maintenance was performed, where the CRS was signed (in the event of operations where DERICHEBOURG Atis aéronautique has no premises, the operator brings the documents back to his assigned location for storage), 4 in cupboards, 4 case of computerised data: see § 2.21.
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Duration: 4 three years after hand-over of the aircraft or equipment, except in the event of special contractual requirements. Precautions: 4 the storage location must be protected with fire-fighting equipment, 4 storage or computer access must be restricted to DERICHEBOURG Atis aéronautique personnel only. Case of closing down: 4 of a station: the techlog documents and work files are sent to Toulouse for storage and archiving in the premises intended for the purpose, 4 in the event of total close-down, all the maintenance files retained during the last two years would be forwarded to the concerned customers, 4 the Authority reserves the right to issue its own storage instructions. Case of lost or destroyed files: 4 if DERICHEBOURG Atis aéronautique loses or destroys one of its files, the corresponding customer should be able to provide a photocopy of the file in question. The authority must approve the re-established data. Distribution of the work file: 4 original of the aircraft techlog, 4 original EASA Form 1 or equivalent, 4 copy of the Certificate of Release to Service (CRS), 4 copy of the order. 2.15. RECTIFICATION OF DEFECTS DISCOVERED DURING BASE MAINTENANCE
Ref.: PART 145.A.45(a)(b)(c)(d)(e)(f)(g)/145.A.70(a)12 – AMC 145.A.45(b)(c)(d)(f)(g)

Any defect discovered during the performance of maintenance work must be identified and treated by the base maintenance technical staff. Any additional work due to the rectification of a defect implies the creation of a Work Order under condition the defect rectification is in the frame of the organisation’s approval. WO can be created by: - the technical support department, - the production manager, - the team leaders. For each WO created, the production manager will have to ensure that during the preparation of additional work, the availability of competences, premises, staff, means and tooling required for the performance of the work has been checked. In addition of preformatted fields on the WO form, the reference of the task which generated the additional work must be written on the WO. Moreover, the reference of the WO will be written on the job card. Every WO is transmitted to the customer for agreement to launch the corrective action and is then used as an order. According to the importance of the immobilisation of the aircraft or to the costs linked to the defect rectification, a proposal will be issued and transmitted to the customer for agreement. In any case, the customer must express in a written manner his agreement or disagreement for the performance of the additional work.
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In the case of a troubleshooting, the actions of the manufacturer trouble shooting manual will be performed in order to define corrective actions to implement. For the implementation of repairs not defined in the SRM, refer to § 2.9. In the case of major defects, a “report of the found events on maintenance” DOC.MOE.16 must be issued and distributed in accordance with § 2.18. All the WO performed must be referenced on Certificate of Release to Service DOC.MOE.07, in the description of work performed or on a attached list referenced on the CRS. If major defects have not been rectified, the CRS will not be issued, replaced by a certificate of conformity with the order. 2.16. PROCEDURE FOR RELEASE TO SERVICE
Ref.: PART 145.A.30(g)(h)(i)(j)/145.A.35(a)(b)(c)(d)(e)(f)(g)(h)(i)(j)(k)(l)(m)/145.A.50(a)(b)(d)(e) (f)/ 145.A.55(a)(b)(c)/145.A.70(a)12/145.A.75(e) – AMC 145.A.30(e)3.e(g)(h)(j)/ 145.A.35(a)(b)(d)(e)(f)(j)/145.A.50(a)1,2(b)1,2,3,4,5(d)(e)1,2,3(f)1,2/145.A.55(c)/145.A.65( b)(3)4

2.16.1.

Release to service

The Certificate of Release to Service (CRS) is issued : 4 on completion of all the maintenance work, 4 by a person authorised according to the field of application (see § 1.6), 4 after checking that all the deferred items have been mentioned. The following points are checked: Compliance checks: 4 between the work documents launched and the customer's order, 4 completion of the work, 4 CDCCL requirements. 4 deferred tasks. Taking into account: 4 all the maintenance operations formalised by the operator in the Techlog, 4 any crew complaints or anomalies observed during ground maintenance entered in the Techlog which acts as a request for rectification, 4 any requests to apply an SB, an AD, a modification at base through an order placed by the customer, 4 application of the inspection program, according to the maintenance program, 4 application of corrective actions in accordance with signed statements. CRS is not issued if the engineer, the Station Manager or the production manger is aware of a defect which makes the aircraft unsuitable for flight (AD/CN due but not applied, work performed non compliant with the maintenance data, missing maintenance data, anomalies which may have repercussions on the airworthiness of the aircraft/equipment/engine etc.). At any scheduled or unscheduled maintenance task carried out to a fuel system feature classified as a Critical Design Configuration Control Limitations (CDCCL) and before release to
This document belongs to DERICHEBOURG ATIS Aéronautique. It must not be communicated to third parties or reproduced without prior authorisation.

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service, the maintenance records shall reflect that the correct configuration is maintained and ensured. This should be done by the marking “CDCCL task”. In the context of an AOG, an aircraft part may be temporarily installed without a release certificate. In such case, the following aspects must be considered: 4 30 flight hours, 4 written agreement from the customer, 4 presence of an acceptable certificate (tag, etc.), 4 checking of the status of the equipment, 4 recording in the Techlog, 4 execution of corrective action on return of the aircraft to its maintenance base. 2.16.2. Deferred tasks

LINE MAINTENANCE If any new defects are detected in the course of the maintenance work or if the work orders are incomplete, an agreement must be obtained from the customer to implement the corrective actions required. The CRS then covers all the maintenance tasks. If the operator does not wish to perform the additional tasks immediately, for example in order to return to the aircraft's main base, the deferred tasks are recorded in the aircraft logbook (Techlog). Those tasks are recorded in the Hold Item List (HIL) in accordance with the MEL or CDL or with an approved compensating supervisory programme and/or technical actions to be taken prior to dispatch. This case therefore requires the agreement of the operator and/or the customer and/or the authority. BASE MAINTENANCE In the frame of base maintenance, deferred tasks are listed in the “Differed work list” DOC.MOE.11, or customers document which must be signed by the customer and the certifying staff. Compensation measures are précised for each task. 2.16.3. Completion of a CRS

4 CASE OF LINE MAINTENANCE: the aircraft log-book (Techlog) is completed with the following points: − PART 145-50 Certificate of Release to Service, − the reference of the Maintenance program, or to the visit, or the AMM task realised. − possibly the reference of the MEL, − the trigram, identification and signature of the operator having declared the release, − the date, location and time of release, − if applicable, the reference of the list of technical tolerances or tasks deferred (HIL). 4 CASE OF BASE MAINTENANCE: the release is issued on the Certificate of Release t Service DOC.MOE.07. The procedure for the filling in of CRS for base maintenance

This document belongs to DERICHEBOURG ATIS Aéronautique. It must not be communicated to third parties or reproduced without prior authorisation.

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is described in instruction INS.MOE.01 “Filling in of the base maintenance Certificate of Release to Service”. 4 Case of an aircraft part which is removed and subsequently reinstalled on a different aircraft: EASA Form 1 is mandatory. EASA Form 1 must not be used to issue CRS for an aircraft. Note: The abbreviation « Part 145.A50. FR.145.107 APRS » is mandatory. Other statements, such as « Fit for Flight », or « Ready for Return to Service » are not acceptable. ATIS does not have dealings with other organisations which are not Part 145 approved. 2.16.4. Cases not applicable to DERICHEBOURG Atis aéronautique

4 Electronic signing of EASA Form 1 at stations, 4 Release to service of an item for our own use, 4 Delivery of EASA Form 1 for an unserviceable item in the event of maintenance in series by several Part 145 workshops. 2.16.5. Completion of EASA Form 1

EASA Form 1 must be completed in English and in accordance au § 7 of the booklet P51-30. For numbering, refer in § 2.16.6. The following cases are described under the emitted to AMC145.A.50 (a): 4 equipment maintained by an acceptable organisation prior to the date of effect of Part 145, 4 equipment made by an acceptable organisation prior to the date of effect of Part 21, 4 Equipment stored prior to the publication of the Part 145 and Part 21 and not released by an EASA Form 1 or equivalent. 4 Equipment worn out and deposited “in functioning” taken on an aeronef which are subscriber on the registration of a member’s state to the European Union : ƒ the element must be deposited by a qualified person on the aeronef type, ƒ no defect appeared during the last accomplished flight with the element installed on the aircraft, ƒ the good operating condition of the element must be checked (damage, corrosion, eventual leaks, …) in accordance with maintenance instruction recommended by the manufacturer, ƒ aircraft record must be exploited in order to check that no unusual event, having been able to affect the equipment airworthiness, occurred (ex : accident, incident, hard landing, lightning strike). In no case, an EASA Form 1 will be issued, in accordance with this paragraph, if the equipment were subjected to a stress, a temperature or an extreme immersion which could affect its operation,
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for all serialized item, a detailed recording of checks performed, justifying history of maintenance, correct operation of the element (last CRM) and inspection during demounting will have to be established and annexed to the EASA Form 1, ƒ a conformity with known modifications and maintenance must be established, ƒ flight hours/cycles/landings, including time since revision, of all parts with limiting life must be established, ƒ compliance with applicable AD must be established. 4 dismantling from an aircraft withdrawn from service, 4 item having been maintained by an organisation not-approved/not accepted under Part 145, 4 items removed from an aircraft having been involved in an accident or incident.

Nota:

In the case of a part worn out removed from an aircraft in operation, the registration of the aircraft from whish the part has been removed must be written on the EASA form 1

For parts entered into stores prior to the date of effect of Part 145 and Part 21, not returned to service under EASA Form 1 or equivalent, or in the case of an item dismantled “in functioning” from an aircraft in service or withdrawn from service, the completion of EASA Form 1 must comply with the following requirements: 4 it must be signed in block 14, 4 enter « Inspected » in block 11, 4 block 12 must: ƒ specify when and by who the last maintenance was performed, ƒ for a new part and unused, specify when and by who it was manufactured, and must refer to the original documentation wich must be joined to the Form 1, ƒ list all the known ADs, repairs and modifications, if none are known, indicate this, this must be explicitly stipulated. ƒ show details of the life of the part ( during revision of storage), ƒ refer to the maintenance history and a copy of the history must be attached to the form in block 12.

Nota: The maintenance history and the control report of the reception (or without statement), if applicable, must be join to the EASA Form 1.
2.16.6. Numbering of EASA Form 1

The goal of the normalisation of the numbering of EASA form 1 issued by DERICHEBOURG Atis aéronautique is to ensure that two different documents can not be issued with the same reference, and must allow to identify the “holes” in the archiving of those EASA form 1. The structure of the numbers is TRI-YY-NN with: - TRI: IATA code of the maintenance site where the document is issued, - YY: number of the year of issuance (08 for 2008), - NN: rank of the document issued in the year in progress (01 for the first, etc.). A list of the EASA form 1 issued is kept up to date by each maintenance site manager.

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2.17. TRANSMISSION OF RECORDS TO THE OPERATOR
Ref.: PART 145.A.55(b)/145.A.70(a)12

2.17.1.

Documentation transmitted after line maintenance work

The following items are transmitted to customers: 4 filled in techlogs with CRS, 4 validated hold item list, 4 validated differed work list,

The instructions for the transmission of documents are detailed in the contracts or in the customers’ line maintenance procedures manual. 2.17.2. Documentation transmitted after base maintenance work

4 original release documents (EASA/JAA form 1 or equivalent, certificate of conformity) of elements installed on aircraft.

The following items are transmitted to the customers: 4 Working party file with CRS, 4 filled in techlogs with CRS,

4 list of work performed, 4 list of repairs performed and attached repair sheets, 4 list of modifications embodied and attached modification sheets, 4 validated list of deferred tasks, 4 list of cancelled work, 4 AD/CN, SB, modifications: all the filled in documentation for the work performed, 4 Certificate of Release to Service, 4 certifying staff list according to customer requirements. The instructions for the transmission of documents are detailed in a procedure agreed with the customer before the beginning of work, or during the signature of maintenance agreement. 2.18. NOTIFICATION OF DEFECTS TO THE AUTHORITY, THE OPERATOR AND THE
MANUFACTURER

4 original release documents (EASA/JAA form 1 or equivalent, certificate of conformity) of elements installed on aircraft.

Ref.:

PART 145.A.60(a)(b)(c)(d)(e)/145.A.70(a)12 – AMC 145.A.50(a)1/145.A.60(b) – GM 145.A.60(a)

Any defect identified on an aircraft or aircraft part, which has or could seriously jeopardise flight safety (major defect, airworthiness affected), is immediately reported to the Quality departement DERICHEBOURG Atis aéronautique, by using the form sheet “report of the found events on maintenance” DOC.MOE.16. A list of the events and incidents which could seriously jeopardise the flight safety of the aircraft include are listed in the “report of the found events on maintenance” DOC.MOE.16.

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The Station Manager or the production manager must complete the form sheet “report of the found events on maintenance” DOC.MOE.16 within 24 hours of discovery of the defect. This is then transmitted to the Quality Department and to his supervisor (Line/Base Maintenance Manager). The Quality Department then forwards two copies to the local OSAC office, the DGAC, to the state of registration, to the operator, to the manufacturer and in the case of a serious accident or incident to the BEA. The report must be transmitted to the authority at the latest within 72 hours after the identification of the defect. In addition to transmitting this information, the cause of the problem must be thoroughly investigated in order to be able to implement corrective actions. 2.19. RETURN TO STORES OF DEFECTIVE ITEMS
Ref.: PART 145.A.40/145.A.42(d)/145.A.70(a)12 – AMC 145.A.42(d)1,2

In the event of return to stores of a defective item, the latter must be isolated either in a quarantine area pending any decision (destruction, return to supplier, return to customer/operator), or in a dedicated unserviceable area prior to destruction. The defective item is identified by an "unserviceable" tag (as shown in Appendix 3 or by a customer tag). A non-compliance report is raised in accordance with § 2.2.3. and § 2.2.4. . The following information must be included: 4 designation, 4 Part Number P/N, 4 Serial Number S/N, 4 reason for removal, 4 date of removal, 4 location of removal, 4 aircraft registration, 4 engineer's trigram and signature, 4 life limitation date. The case of bogus parts is covered under § 2.2.5. According to their nature, and after agreement from the customer when he is the owner, items intended for destruction are mutilated (parts), marked, or if possible simply destroyed and discarded immediately. If the site permits, the removal is performed through recognised recycling organisations. In any case, it must not be possible to consider the defective product as usable. 2.20. DISPATCH OF DEFECTIVE PARTS OUTSIDE
Ref.: PART 145.A.40/145.A.42/145.A.70(a)12,14,16

Paragraph § 2.1 indicates the procedure for controlling sub-contracting aspects with respect to sending items for repair. Defective items belonging to operators/customers as well as those received from suppliers are returned to them.
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We take into account the customer's/operator's procedures when returning these items. In any case, we identify the non-compliant product to avoid any confusion with usable product. The packaging of the product must comply with the instructions provided by the manufacturer. 2.21. MANAGEMENT OF COMPUTERISED WORK RECORDING SYSTEMS
Ref.: PART 145.A.45(e)/145.A.55(c)2/145.A.70(a)12 – AMC 145.A.45(3)3/145.A.50(b)2/ 145.A.55(a)4,6(c)2

DERICHEBOURG Atis aéronautique uses the IFR « AMASIS » system for the management, organisation and monitoring of its base maintenance activities. The following information is processed: 4 processes (main MAO menu), 4 aircraft log-book (Techlog), 4 Work Order, 4 Logistic flow (provisioning request, order, delivery form, follow-up), 4 equipment sheet, 4 « Kardex », 4 removal and installation instruction sheet, 4 traveller card, 4 destruction confirmation, 4 regularisation of parts fitted to aircraft, 4 projected schedules. Backups are performed every 24 hours on a cassette. A cassette is assigned to each working day: each backup is restorable for one week. The AMASIS system will only operate if the backups are complete. The storage of backup data/programs is performed in a different and safe location. Access to AMASIS is protected by a password, to prevent any unauthorised personnel from interfering with the data base. Data are stored on a server hosted by the “AMASIS” service supplier, who performs systematic backups. Therefore, it is possible to access to data old up to two years. The technical support manager is responsible for electronic signatures by personnel authorised to sign. The signatures are produced only at the Toulouse site. Computerised signature is used by authorised personnel to validate the information recorded on the Amasis system in accordance with an IFR procedure (authorised operator licence). 2.22. CONTROL OF MANPOWER PLANNING
Ref.: PART 145.A.30(d)/145.A.70(a)12(b) – AMC 145.A.30(d)1,2,4,5,6,7,8

The Station Manager or the production manager is tasked with formalising the production/hours schedule and issuing it to the Line/Base Maintenance Manager. The proportion of temporary workers must not exceed 50% (See § 1.7).

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The manning level must be in relation to the effective workload of each maintenance site. This includes the notion of quantity and qualification (A, B1, B2) of the technical staff. It is important to take into account the associated quality personnel, and those responsible for planning, management and inspection of the work. Revision of the manpower schedule (Workload/manning matching) is examined at each redeployment of personnel, or on assignment of any new contract, and in any case at least every three months. A mandatory notification is sent to the Accountable Manager and to the Quality Department by the Line/Base Maintenance Manager when the workload/capacity ratio (labour times) falls below 75% for a period of one month. An adjustment must be made as soon as possible. 2.23. INSPECTION OF CRITICAL TASKS
Ref.: PART 145.A.60(b)3/145.A.70(a)12 – AMC 145.A.65(b)3

Special arrangements are made when performing tasks considered as critical, i.e. those which have an impact on items whose malfunction could jeopardise flight safety. Critical tasks concern maintenance on the following elements : 4 mechanical assembly of flight controls on three axes, 4 mechanical assembly of engine controls (thrust and reverse), 4 electrical installation linked to the above systems, 4 equipments linked to those systems containing mechanical or electrical redundancies the incorrect or incomplete installation of which could jeopardise flight safety The following items must also be taken into account: 4 past experience concerning maintenance errors (according to the consequences of the defects), 4 the information provided by the event management system (§ 2.18), 4 the authority's requirements regarding the detection of errors. The table below gives some examples of the measures to be taken according to the complexity and the criticality of the maintenance task: TASK COMPLEX CRITICAL
Final inspection by a qualified person other than the qualified one who performed the task (1) Final inspection by the technician who performed the task

NON CRITICAL
Execution and inspection by two people

NON COMPLEX

No special measures

(1) Signatures must allow to clearly identify the first person who performs the task and the second who controls its performance (correct rigging, locking, fitting of the part, etc.)

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Other criteria may be considered such as the repetitive nature of the task, the time taken (notion of fatigue) etc. Each case is examined and may lead to special measures. In order to avoid any task being omitted, each task or group of tasks must be stamped up to certify its compliance. In the frame of base maintenance, the control of critical tasks is performed by the control staff. Except the critical tasks requiring a double check, in the event that the task is performed by personnel not authorised to work alone (temporary workers, trainees etc.), the tasks must be stamped up by an authorised person (not necessarily a certifying staff). In the frame of line maintenance, the technical personnel must refer to customer’s procedures or tasks cards which define if the maintenance task is considered as critical and if it’s required to carry out a double check. In the frame of base maintenance, critical tasks are identified by the technical support department, who must issue, when considered necessary, job cards so that all the information relating to tasks are present on a unique task card: the less reference to other documents, the less risk of error on critical tasks. 2.24. CROSS REFERENCE TO SPECIFIC MAINTENANCE PROCEDURES
Ref.: PART 145.A.70(a)12

For processes such as, towing, aircraft pressure up, technical washing, jacking and control and supervision of de-icing, technical staff complies with instructions published in AMM, and which are referenced in the job cards. DAA will separate two different types of authorization for engine run activity: 4 Authorization engine start to Idle 4 Authorization engine run and engine test - Engine run and engine test (start of engine + engine test full power) “Full Run Up” 4 The technician must be B1 qualified on aircraft and engine types. 4 Technician must have followed Engine theoretical and practical training through a PART 147 certified training center. 4 If the customer has specific procedures, technician must be trained to the specifications and procedures. This authorization will be taken into account by the quality department and will be included in the technician’s file. The customer’s procedure will be actionned. - Engine start to “Idle” The B1 candidate, aircraft and engine type certified, will have to follow internal training by a trainer designed by DAA (trainer must be certified by DAA engine run (PFM) ). The DAA trainer designed will decide duration of the training in function on the competence of technician trained. DAA documentation will be used as base of training: -Engine ground run check list -AMM extract for engine ground run (booklet extract from manufacturer’s AMM stating normal, safety, emergency procedures when starting an engine.
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In first time he will observe 3 to 4 times the engine start to Idle, and at least one time as actor. When the instructor will consider that the B1 technician is able to start an engine to idle, he will provide a training certificate. This one will be sent to the quality department who will update his file and provide authorization. The instructor/trainer has to be in possession of a CRS, be engine run and engine test qualified on the relevant aircraft type. His training had to be performed by a PART 147 training organization. Endoscopies qualifications are based on type of certificate delivered by certified training centre. Those authorisations will be added to the personnel file by quality department. Engine start and boroscope qualifications are logged in the relevant engine/ aircraft type rating CRS list.

2.25. PROCEDURE FOR THE DETECTION AND RECTIFICATION OF MAINTENANCE ERRORS
Ref.: PART 145.A.60(a)(b)(c)(d)/145.A.65(b)3/145.A.70(a)12 – AMC 145.A.60(b)/145.A.65(b)3

In order to be effective, the error detection system must satisfy the following criteria: 4 Encourage all players to report all events freely and frankly. 4 Avoid personnel who report or who contribute towards the analysis of such events, or having committed a human error, from being unduly sanctioned (the case is described in the Human Factors in Maintenance JAA Working Group document) ; as a general rule, an error which is unintentional and which is not premeditated, should not lead to a sanction. 4 Keep the reporting system as simple as possible. According to the criteria, all sources and all means of information feedback are acceptable , nevertheless, pour reasons of efficiency, the feedback form DOC.MOE.05 must be preferred. Defect report DOC.01.03.04 and the Non-Conformity Report DOC.01.03.01 can also be used. In order to ensure independence, the Quality Department are the official point of entry for information feedback. All information fed back will be processed in accordance with the procedure described in instruction INS.01.03 Processing of complaints. The information is therefore recorded, the consequent actions are then monitored then closed. Finally a reply is sent to those concerned. Reporting of events which have to be reported to outside organisations, are given priority. All the information gathered is fed into processes such as refresher training programmes, including human factors training, as described in § 3.13.

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2.26. PROCEDURE FOR PASSING INTSRUCTIONS TO THE TEAMS The instructions book DOC.MOE.04 is employed at all maintenance sites. It must be completed legibly and with sufficient detail to avoid hindering understanding of the information being transmitted. The latter must specify the following aspects: 4 The tasks performed and completed, 4 the level of progress with the tasks, 4 the tasks to be accomplished, 4 the details of the personnel to contact, 4 all the information considered useful for the achievement of the maintenance tasks. 2.27. PROCEDURE FOR NOTIFYING THE TYPE CERTIFICATE HOLDER OF ANY ERRORS OR
AMBIGUITIES IN THE MAINTENANCE DATA

Any error, ambiguity, lack of precision in the maintenance data, of whatever nature, is considered as non-compliance and involves the implementation of instruction INS 01.03. A letter or fax for external communication and the non-compliance report for internal communication, are forwarded to the authors of the documentation concerned. This notification is retained until the maintenance data is updated. 2.28. PROCEDURE FOR MAINTENANCE PLANNING For line maintenance, according to the importance of the maintenance task, it's necessary to prepare the work to carry out. In this case, we have to ensure that : y files are in accordance with the work ordered (job cards, bill of work…), y team are created, y equipments are available (premises, tools), y we are coordinated with customers and sub-contractors.

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L2.

SUPPLEMENTARY PROCEDURES

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L2.1.
Ref.:

MANAGEMENT
MAINTENANCE

OF AIRCRAFT PARTS, TOOLING, INSTRUMENTS, ETC. FOR LINE

PART 145.A.70(a)12, 15 / 145.A.75 (b),(c),(d)

Concerning this management, paragraphs § 2.1 to 2.12 and § 2.22 are applicable together with the procedures called up by those paragraphs.

L2.2.
Ref.:

LINE MAINTENANCE DE-ICING, ETC.

PROCEDURES FOR ROUTINE SERVICING

/

REFUELLING

/

PART 145.A.70(a)12, 15 / 145.A.75 (b),(c),(d)

These types of maintenance are governed by the same procedures as the « conventional » maintenance tasks. Paragraphs § 2.13, 2.14, 2.15, 2.17, 2.18 are therefore applicable. The authorisation is in accordance with the procedure defined in the paragraph 2.24. Conditions are considered on an individual basis during open air maintenance. If necessary, premises may be rented in order to avoid performing maintenance under inadequate conditions.

L2.3.
Ref.:

MONITORING OF DEFECTS AND REPETITIVE DEFECTS BY LINE MAINTENANCE
PART 145.A.70(a)12, 15 / 145.A.75 (b),(c),(d)

Paragraph § 2.15 is applicable to line maintenance. L2.3.1 Acceptance of crew reported defects/complaints (Techlog) The defects are formalised through the Techlog. They are recorded in the « Amasis » system by the Engineering Department when the latter is contractually responsible for it. Quality defects are processed through Non-Compliance reports, whereas technical defects are processed through “report of the found events on maintenance” DOC.MOE.16 L2.3.2 Defect analysis/Troubleshooting Troubleshooting is performed in accordance with the applicable procedures and specific aircraft manuals, provided on site. L2.3.3 Relations with operators/Line Maintenance co-ordination function Relations with the operator and co-ordination are performed by: 4 the Station Manager, 4 The DERICHEBOURG Atis aéronautique Engineering Department when the latter is contractually responsible for organising the maintenance through the « Amasis » system.

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MOE

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L2.3.4 Preparation, Rework These activities are performed in accordance with the applicable procedures, manuals and maintenance cards provided by the operator or by the DERICHEBOURG Atis aéronautique Engineering Department when the latter is contractually responsible for organising the maintenance. L2.3.5 Links with the specific procedures of each customer/OPS operator The specific technical procedures used on the line are those of the operator (see § 4.2.). L2.3.6 Acceptable reported defects – Application of the MEL The DERICHEBOURG Atis aéronautique engineer must obtain the tolerances by letter/fax, in order to check whether deferring the correction of a given defect is acceptable by the operator's MEL. In such case, the Techlog is filled in (« Work deferred in accordance with the MEL »), and added to the Hold Item List which is attached to the aircraft technical log book. This action is performed by the DERICHEBOURG Atis aéronautique Engineering Department if the latter is contractually responsible for organising and monitoring of the maintenance. L2.3.7 Case of repetitive complaints The operator's Technical Department is informed by the Station Manager in the event of repetitive defects. After analysis of the information received, the same Technical Department, may take the decision to bring the aircraft back to its main base for more thorough investigation. The Technical Departments of the various operators assume the responsibility for managing and monitoring these complaints. This action is undertaken by the DERICHEBOURG Atis aéronautique Engineering Department if the latter is contractually responsible for organising and monitoring the maintenance.

L2.4.
Ref.:

LINE MAINTENANCE PROCEDURE FOR THE AIRCRAFT LOG-BOOK (TECHLOG)
PART 145.A.70(a)12 / 145.A.75 (a),(b),(c),(d)

L2.4.1 General instructions concerning the filling in of the Techlog and transmission of the detached Techlog sheets All the regulatory information is recorded formally in the operator's Techlog, which although they are all different from one another, are nevertheless all approved by their authority. A specific procedure for filling in the Techlog is provided by the operator. The Technical Departments of the various operators, under contract with DERICHEBOURG Atis aéronautique are responsible for managing the Techlog results.

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Except in the event of a special request by the customer, the stations send a copy of the Techlog by fax or by e-mail to the operator, and once per week, the originals are sent by mail to the operator (DERICHEBOURG Atis aéronautique files the copies). This action is undertaken by the DERICHEBOURG Atis aéronautique Engineering Department if the latter is contractually responsible for organising and monitoring the maintenance. DERICHEBOURG Atis aéronautique archives all the Techlogs (see § 2.13 and § 2.16). L2.4.2 Deferring tasks, closure of deferred tasks The processing of deferred tasks is described under § 2.4.2. . The Technical Departments of the various operators are responsible for monitoring the tasks under HIL. Nightstops are put to good use for closing deferred tasks. L2.4.3 Line Maintenance CRS procedure Paragraph § 2.16 covers the CRS procedure. L2.4.4 Links with specific procedures associated with the Techlog of each Customer/OPS operator Paragraph § 4.2 covers the specific procedures.

L2.5.
Ref.:

LINE MAINTENANCE PROCEDURE FOR POOLED OR HIRED PARTS
PART 145.A.70(a)12(b) / 145.A.75 (a),(b),(c),(d)

This paragraph describes the supplementary management procedures for pooled or hired parts related to the Line Maintenance activity. This procedure is described under paragraphs § 2.2, 2.3, 2.19 and 2.20. The cases are as follows: 4 Pool, loan or hire contracts: the operators under contract with DERICHEBOURG Atis aéronautique, are solely responsible for the management of spare parts. 4 Inspection of parts before use: paragraphs § 2.2 and 2.3 are applicable. 4 Monitoring of items used/installed: paragraphs § 2.3, 2.8, 2.10, 2.13 and 2.14 are applicable. 4 Return procedures: paragraphs § 2.19 and 2.20 are applicable. 4 Conditions of acceptance of equipment with a certificate of approval for return to service other than EASA Form 1 in the event of an AOG (Aircraft on Ground) at station away from main base: see § 2.16.1.

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L2.6.
Ref.:

LINE MAINTENANCE PROCEDURE FOR THE RETURN OF DEFECTIVE PARTS REMOVED
FROM AIRCRAFT

PART 145.A.70(a)12, 15 / 145.A.75 (b),(c),(d)

Paragraphs § 2.19 and 2.20 are applicable.

L2.7.
Ref.:

INSPECTION OF CRITICAL TASKS
PART 145.A.65 (b) 3 / 145.A.70 12, 15 – AMC 145.A.70 (a) 12, 15

Paragraph § 2.23 is applicable.

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3.

QUALITY SYSTEM PROCEDURE

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MOE

Issue 29

3.1.
Ref.:

QUALITY AUDITS OF THE ORGANISATION'S PROCEDURES
PART 145.A.65(c)1,2/145.A.70(a)12–AMC 145.A.65(c)1,2,3,4,7,8,9,10,11 – GM 145.A.65(c)1

3.1.1.

General

Instruction INS.01.02 describes the arrangements relating to audits. The audits of procedures are intended to check whether the organisation specified in the MOE and in the associated procedures is adequate relative to the needs. The programming of audits, which is formalised through document DOC.01.02.01, follows the following principles: 4 planning over 24 months, 4 coverage of all activities, within the Part 145 perimeter and at all sites, 4 communication of the initial programme and its updates to the local OSAC, 4 accommodation of the results of the previous audits, recurrent discrepancies, of complaints, of new sites etc., 4 auditors independent from the area being audited. DERICHEBOURG Atis aéronautique may call upon a sub-contractor in order to perform audits. In such case, the MOE will be modified to describe the procedure applied. Audit reports (DOC.01.02.02): 4 are transmitted to all the players concerned, and in all cases to the Accountable Manager, 4 are raised by the auditor, 4 specify the actions to be taken and the time deadlines, 4 are stored for at least 2 years. The Quality Department monitors the corrective actions until they are closed. A management meeting is held at least once a year with the Accountable Manager and the Heads of Departments in order to analyse the results and modify the Quality System. 3.1.2. Base maintenance activity control

During the first six months of activity, the quality department will control closely the base maintenance site in order to ensure on the one hand the coherence between in force procedures and the real activity, and on the other the compliance with those procedures, detailed in the MOE and attached procedures. Then, the quality department will control in order to ensure all the specifications of the MOE are complied with on a one year period.

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MOE

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3.2.
Ref.:

QUALITY AUDITS OF AIRCRAFT
PART 145.A.65(c1)/145.A.70(a)12(b) – AMC 145.A.65(c1), 5,6,10,11

These audits are performed at the same time as the procedure audits. The planning, writeup and reporting principles for these audits are identical. At least one product audit is performed by year. 3.3.
Ref.:

MANAGEMENT PROCEDURES FOR CORRECTIVE ACTIONS ASSOCIATED WITH QUALITY
AUDITS

PART 145.A.65(c)2/145.A.70(a)12(b) – AMC 145.A.30(b)3,4,5,6/145.A.65(c2)1,2,3,4,5

The management of corrective actions is performed on the basis of the audit report, which shows: the criticality and the assignment of the deviation, the corrective action requested, the person responsible for taking the action and the time limit (which is related to the criticality of the deviation). All these actions are listed in a table which is used for monitoring and chasing up the implementation of the action. The table is periodically reviewed on the one hand during management meetings with the Accountable Manager and the Heads of Departments, and on the other hand, reqularly by the Quality Department in order to analyse the results and if necessary modify the quality system. 3.4.
Ref.:

OF B1 AND B2 SUPPORT PERSONNEL

PROCEDURES

FOR THE QUALIFICATION AND TRAINING OF CERTIFYING STAFF AND

PART 145.A.30(h)1,2(i),(j)1,2,3,4,5/145.A.35(a)(b)(c)(d)(e)(f)(g)(h)(i)(j)/145.A.65(b)/145.A.70(a)6, 12 – AMC 145.A.30(f)1,2/145.A.35(a)(c)1,2,3,4(d)1,2(e)1,2,3,4(f)(h)1,2,3,4,5,6(j)/145.A.65(b) / P-4519 / P-45-43 / P-45-44

3.4.1.

Categories of CRS authorisations

The following CRS authorisations categories can be distinguished: - Category A: certification of simple tasks performed during line maintenance, such as daily or weekly checks, wheel, brake or seat change, etc., - Category B1: Line maintenance engineer - Certification of line maintenance operations on airframe, engines, mechanical and/or electrical systems, LRU, - Category B2: Line maintenance engineer (avionics) – Certification of line maintenance operations on electrical or avionic systems, - Category C: certification of base maintenance operations/checks for the whole aircraft. Nota: The AMC 145.30(g)(1) defines the tasks for which a level A certifying staff can issue a CRS.

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3.4.2.

Qualification procedure

In view of the activities performed by DERICHEBOURG Atis aéronautique, only procedures concerning certifying staff (A, B1, B2 for line maintenance, C for base maintenance) for aircraft whose maximum take-off weight is over 5.7T and B1 and B2 support personnel are considered. Thus, procedure INS.04.10 describes the measures required in order to qualify certifying staff: 4 consideration of basic and supplementary training, training in human factors, the aeronautical experience acquired, recent experience, technical aeronautical qualifications, training in DERICHEBOURG Atis aéronautique procedures and the licence to deliver CRS approval, 4 management of CRS cards and the certifying staff list, 4 management of personnel files, 4 management of extensions, limitations, suspensions, maintenance of CRS privileges and reasons for the decisions, 4 monitoring of current experience, 4 monitoring of customer procedures if existing. All the information associated with CRS approvals is managed through a computerised data base. Training of personnel is managed in accordance with instruction INS.04.05. This specifies the overall approach to training management at DERICHEBOURG Atis aéronautique. The particular aspects to be considered are as follows: 4 subjects to be raised during refresher training: ƒ modifications to technical standards, ƒ DERICHEBOURG Atis Aéronautique maintenance procedures, linked to regulations, human factors, internal and external incidents, ƒ Fuel tank safety/CDCCL (Critical Design Configuration Control Limitations). ƒ duration of refresher training: this may vary according to needs, malfunctions, 4 continuous training program: drawn up for 2 years, 4 definition of the overall contents and the duration of the training: ƒ for training provided by Part 147 organisations (e.g. type rating), the content is described in the reference documents used by the organisations, ƒ for general training, the program and the duration are analysed in relation to training catalogues and brochures, ƒ for internal training, the duration and the content are related to the level of knowledge of the personnel concerned, technical advances, audit discrepancies etc. 4 the content of the training courses is reviewed at least every 2 years, Remarks made by engineers during training sessions are used to improve the Quality System. Following training, the personnel individual files are updated. The Quality Department monitors the compliance with the training program.
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Issue 29

Activities relating to aircraft whose maximum take-off weight is under 5.7T and enginemounted equipment are not applicable to DERICHEBOURG Atis aéronautique. 3.4.3.
Ref.:

Exceptional CRS authorisation
PART 145.A.30(j)(5) - AMC 145.A.30(j)(5), (i), (ii)

In the unpredictable following cases, when an aircraft is grounded to a place different from its main base where no appropriate certifying staff is available, DERICHEBOURG Atis aéronautique, ordered by contract to perform maintenance, can issue a one shot certifying authorisation: 4 to one of his employees already granted with a CRS authorisation on an equivalent technology, manufacturing and system aircraft, or, 4 to any person having at least five year experience in aircraft maintenance and holder of a valid ICAO aircraft maintenance licence corresponding to the aircraft type requiring a release to service, under condition there is no maintenance organisation correctly PART 145 approved in the place, and that DERICHEBOURG Atis aéronautique get the documents to justify the experience and the licence of the personnel. The granting of this CRS authorisation is submitted to the acceptation of the quality manager. The completed tasks performed should be verified upon return to an appropriately approved PART 145 maintenance facility. The CRS authorisation will be sent by fax or e-mail. A copy of this authorisation will be transmitted to Civil Aviation no later than seven days after its issuance. A copy of the authorisation will be kept in the file of the concerned engineer. 3.5.
Ref.:

FILES

OF PERSONNEL AUTHORISED TO ISSUE

CRS

AND OF

B1

AND

B2

SUPPORT

PERSONNEL

PART 145.A.35(j)(k)(l)/145.A.70(a)6,12 – AMC 145.A.35(j)1,2,3,4

All aspects associated with personnel individual files, are described in procedure INS.04.10. A copy of these files is handed to the person concerned on leaving the company. 3.6.
Ref.:

QUALITY SYSTEM PERSONNEL
PART 145.A.30(c)(d)/145.A.65(c)/145.A.70(a)12 – AMC 145.A.30(b)6(d)6/145.A.65(c) – GM 145.A.70(a)7

As described in § 1.4.2, the Quality Manager appointed by the Accountable Manager is in direct contact with the latter in the context of his mission. This paragraph indicates all the tasks assigned to the Quality Manager and therefore to the Quality Department.

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The Quality Department is provided with adequate personnel to perform its activities. The team may be reinforced if necessary. Quality Department personnel are appointed according to their skills, their training and the experience acquired in the field concerned, following interviews with the Human Resources Department and the Accountable Manager. The person is then evaluated in relation to the position cards during yearly interviews. Human Factors training is provided in accordance with § 3.13 and CDCCL (level 1). To obtain approval for auditing, it is appropriate to have already conducted audits during previous experience, or to have taken part in at least 3 audits as an assistant. This approval is recorded at § 1.4.2 of the present MOE. It is renewed if at least 1 audit has been conducted during the previous year. 3.7.
Ref.:

QUALIFICATION OF INSPECTORS
PART 145.A.30(d)/145.A.65(b)/145.A.70(a)12 – AMC 145.A.30(e)1,2,3,4,6/145.A.65(b)

3.7.1.

General

This paragraph is applicable to base maintenance activities. All control and inspection activities must be performed by staff having recognised competences to: 4 analyse the compliance of a task performed with the reference documents and the state of art, 4 determine when the aircraft or a part of aircraft can be released to service and when it can not, 4 be able to read, write and speak in English language. Two categories of inspectors exist in the frame of base maintenance: 4 “mechanical” inspector (airframe, engine, mechanical part), 4 “EIR” inspector (electrical systems, avionics). The recognising of inspectors is based on notions of KNOWLEDGE (information, training) and DO (experience, professionalism). The general procedure for qualification of inspectors is detailed in the following chapters. 3.7.2. Base training

4 B1 and/or B2 competences according to § 3.4, 4 Base maintenance experience. 3.7.3. Additional training

4 knowledge of MOE and PART 145,
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DERICHEBOURG Atis aéronautique Parc Algorithmes Immeuble Thalès 17, ave Didier Daurat 31700 BLAGNAC

MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 3-7

MOE

Issue 29

4 4 4 4 3.7.4.

knowledge of procedures linked to the function, knowledge linked to the issuance of CRS, human factors according to § 3.13, Fuel tank safety (CDCCL). Evaluation of competences

The evaluation of production inspectors is performed every two years, in accordance with the job description, and can be: 4 theoretical and/or, 4 practical. 3.7.5. Training program

The training program is established every year by the production control manager and validated by the base maintenance manager. 3.7.6. Records

The list of certifying staff for base maintenance DOC.04.10.09 includes the list of inspectors (C rated) and is managed by the quality department. Every inspector has his own current experience logbook (DOC.04.10.07 “Maintenance experience logbook”) where is recorded and controlled the experience acquired. External and internal training are recorded in the personnel files held and managed by the quality department. 3.7.7. Conditions to grant an inspector with the right to perform inspection tasks without direct control and to signed attached documents RECURRENT TASKS The inspector is authorised to perform and sign task cards according to his experience (as a team leader and/or engineer). SPECIFIC TASKS For tasks such as engine run up, engine borescope, flight control balancing, etc.), the inspector will be supervised by an experienced authorised inspector. Specific operations will be recorded on evaluation documents. At the sight of practical results, will be authorised to perform and to release those tasks on his own. 3.8.
Ref.:

QUALIFICATION OF MECHANICS
PART 145.A.30(d)/145.A.70(a)12 – AMC 145.A.30(e)1,2,3

The qualification procedure for mechanics is identical to that described in § 3.4 and in procedure INS.04.10. Mechanics are provided with training in Human Factors in accordance with § 3.13 and CDCCL.
This document belongs to DERICHEBOURG ATIS Aéronautique. It must not be communicated to third parties or reproduced without prior authorisation.

DERICHEBOURG Atis aéronautique Parc Algorithmes Immeuble Thalès 17, ave Didier Daurat 31700 BLAGNAC

MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 3-8

MOE

Issue 29

3.9.
Ref.:

CHECKING

THE PROCEDURES FOR EXCEPTIONAL AUTHORISATIONS RELATING TO

MAINTENANCE TASKS ON AN AIRCRAFT OR AN AIRCRAFT PART

PART 145.A.65(b)/145.A.70(a)12 – AMC 145.A.65(b)

For Part 145 maintenance activities (for an operation in progress), the waiver requests are processed as follows: 4 writing of a letter, 4 forwarding of the request together with all the information required to our customer and to the DERICHEBOURG Atis aéronautique Quality Department, 4 submission of the request to the authority by our customer, 4 agreement of the authority, who may ask for compensating measures, 4 implementation of the exceptional procedure only after receipt of the agreement from the authority. The Quality Department will analyse the possibility of implementing means or an organisation to avoid having to resort to using such requests. 3.10. CHECKING THE AUTHORISATIONS TO DEVIATE FROM THE ORGANISATION'S
PROCEDURES

Ref.:

PART 145.A.65(b)/145.A.70(a)12 – AMC 145.A.65(b)

In the event of a request for authorisation to deviate from procedures, the Quality Department submits a notification to the local OSAC office in accordance with §1.11. All the justifications and compensatory measures are included with the request. The validity period for the deviation will be specified. The deviation may only be implemented after taking into account any additional demands expressed by the OSAC and after agreement of the latter. Each deviation will be monitored by the Quality Department until it is cleared. The evidence of clearance will be retained. In the case of an intervention on a not approved site, all the requests will be sent to the quality department in using the document DOC.MOE.17-1. The Study of this request will be made by the quality department who will give his agreement or his discord. After intervention the document DOC.MOE.17-2 will be completed and sent to the quality department for indicate the different problems met. 3.11. QUALIFICATION PROCEDURE FOR SPECIALISED TASKS SUCH AS NON DESTRUCTIVE
TESTING AND WELDING

Ref.:

PART 145.A.30(d)(f)/145.A.70(a)12 – AMC 145.A.30(e)1,2,3,4(f)1,2,3,4,5,6,7,8,9,10

All specialised tasks such as NDT and welding are sub-contracted. Thus § 2.1 is applicable and the qualification procedure for our personnel is not applicable. The evidence of approval of the sub-contractor's personnel will be requested before any orders are placed. The subcontractor's certifying staff will issue the CRS.
This document belongs to DERICHEBOURG ATIS Aéronautique. It must not be communicated to third parties or reproduced without prior authorisation.

DERICHEBOURG Atis aéronautique Parc Algorithmes Immeuble Thalès 17, ave Didier Daurat 31700 BLAGNAC

MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 3-9

MOE

Issue 29

B1 certifying staff are authorised to perform and/or to check NDT Testing such as dye penetrant crack detection and delaminating inspection in accordance with Part 145 A.30.f. A level A engineer will be authorized to perform a delaminating check after an OJT. 3.12. SUPERVISION
Ref.:
OF MANUFACTURERS' INTERVENTION TEAMS AND OTHER

MAINTENANCE TEAMS

PART 145.A.70(a)12

In the event of interventions by external teams within our infrastructure in order to perform maintenance tasks, the following measures must be taken: 4 Full awareness on the part of the external team of the tasks requested by ATIS is checked (order, documents, etc.). 4 According to the size of the external team, a leader is appointed among the team members in order to provide co-ordination of the work, inspections and any support, in conjunction with the appointed DERICHEBOURG Atis aéronautique manager. 4 Before starting any maintenance activities, a session is organised to present the premises, the stores and all the facilities. Additionally, the organisation must be explained concerning requests for facilities in general, and aspects associated with safety and access restrictions. 4 A special point is made concerning the management of progress of the work (who to contact, and how) and for processing of defects (need for transparency). 4 The aspects associated with recording of the work and the completion of release documents will be raised. As a general rule, all the conditions required to facilitate achievement of maintenance must be provided. 3.13. PROCEDURE FOR TRAINING IN HUMAN FACTORS
Ref.: PART 145.A.30(e)/145.A.70(a)12 – AMC 145.A.30(e)1,2,3,4,5,6,7,8,9,10 – GM 145.A.30(e)

Training 4 4 4 4

in human factors concerns: management personnel (see § 1.3.1), certifying staff, mechanics, technical office (engineering department personnel, logistics personnel).

The training is provided as follows: 1. Training of management and Station Managers is conducted by an outside organisation GM 145.A.30 (e). 2. Dissemination of this training to the remainder of personnel by the management and Station Managers. In the context of this internal training, in order to ensure that all the personnel has fully acquired the required knowledge, training material is provided to each person.

This document belongs to DERICHEBOURG ATIS Aéronautique. It must not be communicated to third parties or reproduced without prior authorisation.

DERICHEBOURG Atis aéronautique Parc Algorithmes Immeuble Thalès 17, ave Didier Daurat 31700 BLAGNAC

MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 3-10

MOE

Issue 29

The whole staff has been trained to human factors. Each non certifying newcomer will be trained within six months after arrival, then again every two years in the context of refresher training. If he has not been trained, every personnel hired and eligible to be certifying staff will be trained to human factors within three months after arrival. The content of the training is constantly enriched by personal experience, the results of audits and other sources of information on maintenance errors. Each internal instructor reports to the Quality Department on all information feedback. The implementation of the dissemination of this training is under the responsibility of the Human Resources Department, but the Quality Department supervises the proper operation of the programme. 3.14. EVALUATION OF PERSONNEL SKILLS
Ref.: PART 145.A.30(e)/145.A.70(a)12

This paragraph concerns management and production support personnel. Instructions INS.04.03 Yearly Evaluation Interview and INS.04.04 People Review describe the measures taken regarding the evaluation of skills and career management. Position cards specify the necessary criteria with respect to experience, training and competence. According to those criteria, an individual yearly interview is held in order to assess the competence of each person. The records of these assessments and of the training followed are retained by the Human Resources Department. The Quality Department retain the training evidence associated with type rating, internal and customer procedures, and OJT and CDCCL etc. Personnel on temporary employment contracts are assessed by their direct supervision. The result of the assessment is reported verbally to the Maintenance Manager. The latter then decides whether to continue or to suspend the temporary contract. Approvals for personnel to perform activities without any direct supervision, are only awarded on completion of adequate training. Such approvals are then recorded. Paragraph § 3.13 specifies the requirements regarding training in human factors.

This document belongs to DERICHEBOURG ATIS Aéronautique. It must not be communicated to third parties or reproduced without prior authorisation.

DERICHEBOURG Atis aéronautique Parc Algorithmes Immeuble Thalès 17, ave Didier Daurat 31700 BLAGNAC

MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 4-1

MOE

Issue 29

4.

PART FOUR

This document belongs to DERICHEBOURG ATIS Aéronautique. It must not be communicated to third parties or reproduced without prior authorisation.

DERICHEBOURG Atis aéronautique Parc Algorithmes Immeuble Thalès 17, ave Didier Daurat 31700 BLAGNAC

MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 4-2

MOE

Issue 29

4.1.

OPERATORS UNDER CONTRACT

Each aircraft maintenance operation is subject to signature of a IATA or appendix XI of AMC M.A.308 type contract. These contracts incorporate the following clauses: 4 aircraft type, 4 start and end of contract, 4 site of intervention, 4 nature of the intervention, 4 procedure for the supply of documents, tooling, 4 communication with the operator (contact details, processing of defects etc.), 4 list of registrations of aircraft eligible to maintenance activities, 4 other clauses (prices, etc.) The contracts are listed in the document DOC.02.03 which is updated at every change and sent to concerned station manager, quality department and line maintenance manager by the commercial department. Nevertheless, since the DOC.02.03 contains some strategic commercial information, it is the table DOC.03.01 “List of customers airlines” that is visible in the maintenance sites. The aim of this table is to show to all the technical staff the airlines to work for and the nature of tasks, and must allow the station managers to have a clear vision of obligations and expectations linked to each contract. It is accepted that an operator with no contract may issue a request for work through a « work order » in the context of exceptional interventions subject to the type of maintenance work being within the field of activity of the maintenance organisation. (cf. § 1.9 of the MOE). The « Work Order » in such case acts as a contract. 4.2.

OPERATOR'S MAINTENANCE PROCEDURES AND DOCUMENTS

The documents provided by the operator are specified in the contract. They constitute all or part of the list in § 2.8.2. After signature of the contract, the interface between the intervention site and the customer is the Line Maintenance Manager. Meetings are arranged (contract reviews, scheduled technical meetings as required) to facilitate the exchange of information between the customer and DERICHEBOURG Atis aéronautique. 4.3.

CHECKING AND STORAGE OF THE TECHNICAL FILES FOR THE OPERATOR

The aspects associated with checking and storage of the technical files are described in § 1.8, 2.14, 2.17 and 2.21.

This document belongs to DERICHEBOURG ATIS Aéronautique. It must not be communicated to third parties or reproduced without prior authorisation.

DERICHEBOURG Atis aéronautique Parc Algorithmes Immeuble Thalès 17, ave Didier Daurat 31700 BLAGNAC

MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 5-1

MOE

Issue 29

5.

PART FIVE: APPENDICES

This document belongs to DERICHEBOURG ATIS Aéronautique. It must not be communicated to third parties or reproduced without prior authorisation.

DERICHEBOURG Atis aéronautique Parc Algorithmes Immeuble Thalès 17, ave Didier Daurat 31700 BLAGNAC

MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 5-2

MOE

Issue 29

5.1.

APPENDED DOCUMENTS AND LIST OF ASSOCIATED PROCEDURES
Forms

5.1.1.

The following forms are issued in accordance with instruction INS.06.03 : Forms associated with procedures or instructions: 4 Audit Programme 4 Non-Conformity Report 4 List of customers airlines 4 Current experience summary 4 Form of evaluation to the inspections boroscopic 4 Tooling and instruments subject to periodic control 4 Directory of aircraft/standard/utility specific tooling 4 Inventory of personal tool 4 List of consumables 4 Directory of customers documents Official forms: 4 EASA Form 1 edition 2 available on the site 4 EASA Form 2 4 EASA Form 4 4 AC131 (Declaration of a suspected bogus part) 5.1.2. Procedures and associated lists

DOC.01.02.01 DOC.01.03.01 DOC.03.01 DOC.04.10.08 DOC.04.13.01 DOC.05.07 DOC.05.08 DOC.05.09 DOC.05.11 DOC.06.04

Procedures associated with the MOE: 4 Commercial procedures 4 Procedure for the control of provisioning and means 4 Procedure for the control of documents and data 4 Internal audits 4 Processing of complaints 4 Qualification of certifying staff 4 Qualification of personal to the boroscopic inspections 4 Qualification and monitoring of suppliers 4 On-receipt inspection 4 Tooling subject to periodic inspection 4 Inspection and maintenance of means 4 Filling in of the base maintenance CRS form 4 Organisation of base maintenance working party Forms associated with the MOE: 4 Removal/installation tags 4 Shift handover log 4 Experience feedback 4 Base maintenance CRS form 4 Tooling supplying

PRO.02 PRO.05 PRO.06 INS.01.02 INS.01.03 INS.04.10 INS.04.13 INS.05.01 INS.05.02 INS.05.03 INS.05.05 INS.MOE.01 INS.MOE.02 DOC.MOE.03 DOC.MOE.04 DOC.MOE.05 DOC.MOE.07 DOC.MOE.08

This document belongs to DERICHEBOURG ATIS Aéronautique. It must not be communicated to third parties or reproduced without prior authorisation.

DERICHEBOURG Atis aéronautique Parc Algorithmes Immeuble Thalès 17, ave Didier Daurat 31700 BLAGNAC

MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 5-3

MOE

Issue 29

4 4 4 4 4 4 4 4 4 4

Identification tag « Serviceable parts » Identification tag « Unserviceable part» List of differed work Identification tag « Scrapped Part » Customer Work Order Additional Work Order Field of activity per site Report of the found events on maintenance Intervention Request on a site not approved Report after intervention

DOC.MOE.09 DOC.MOE.10 DOC.MOE.11 DOC.MOE.12 DOC.MOE.13 DOC.MOE.14 DOC.MOE.15 DOC.MOE.16 DOC.MOE.17-1 DOC.MOE.17-2 DOC.MOE.01 DOC.MOE.02 DOC.02.03 DOC.05.01.01 DOC.04.10.06 DOC.04.10.09

Lists associated with the MOE: 4 List of personnel involved in maintenance 4 List of sites and maps 4 Order monitoring table 4 List of qualified suppliers 4 Certifying staff list according to part 66 4 List of certifying staff base maintenance 5.2.

LIST OF SUB-CONTRACTORS ACCORDING TO § 145.A.75 (b)

The « List of qualified suppliers DOC.05.01.01 » provides the following information: 4 name of the company, 4 company approvals/authorisations, 4 the nature of maintenance tasks sub-contracted to the company, 4 the location. 5.3.

LIST OF LINE MAINTENANCE SITES ACCORDING TO § 145.A.75 (d)

The list « of sites and maps DOC.MOE.02 » provides, far all the approved maintenance sites and the headquarter the following information: 4 location (address), 4 premises plans, 4 contact details. For the line maintenance, the contract monitoring table DOC.02.03 provides the following information: 4 the names of stations, 4 the name of the Station Manager, 4 the contracts in force (start date, end date, reference), 4 the nature of the service, 4 the types of aircraft maintained. The list of customer’s airlines DOC.03.01 written upon the information of DOC.02.03 and the content of the contracts details for each airline under contract the following information: 4 Time of intervention after call,
This document belongs to DERICHEBOURG ATIS Aéronautique. It must not be communicated to third parties or reproduced without prior authorisation.

DERICHEBOURG Atis aéronautique Parc Algorithmes Immeuble Thalès 17, ave Didier Daurat 31700 BLAGNAC

MAINTENANCE ORGANISATION EXPOSITION
Amendment date : 05-03-2012 Page 5-4

MOE

Issue 29

4 4 4 4 4
5.4.

Nature of work requested, Aircraft and engine types, Requirement or not for a company procedures training, Existence or not of a customer NAA approval, Reference of the in force contract with the airline.

LIST OF PART § 145.A.70(a16)

145

SUB-CONTRACT

ORGANISATIONS

ACCORDING

TO

The « List of qualified suppliers DOC.05.01.01 » provides the following information: 4 name of the company, 4 approval number, 4 the company approvals/authorisations, 4 the nature of the maintenance work sub-contracted to the company, 4 the location.

5.5.

MOE SUPPLEMENTS

The documents listed hereunder are the supplements of the MOE: 4 MOE.SUP.01: MOE supplement 01 UAE/GCAA (for Emirates and Ethiad activity). 4 MOE.SUP.02 : MOE supplement 02 TCCA (for AIR CANADA activity) As supplements to the approved MOE, those documents are subject to an approval by concerned authorities.

This document belongs to DERICHEBOURG ATIS Aéronautique. It must not be communicated to third parties or reproduced without prior authorisation.

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