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Management Information systems

Management Information systems

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Published by Alekya Tvl

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Published by: Alekya Tvl on Jun 15, 2013
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Chapter 4 Data Communication Applications

Intranet. & Extranet Considerations .Agenda • • • • • Application Category Evolution Applications Internet.

Application Category • Human-machine interaction – Person-to-person – Person-to-machine or machine-to-person – Machine-to-machine • Type of information – Voice or data – Structured or unstructured – Static image or dynamic image • Timeliness – – – – On-line Real-time Store-and forward Batch .

Evolution • Telegraph • Administrative message switching • Computers .

Telegraph • • • • Morse Code Dots and dashes Slow No error correction .

Message Switching Systems • Equipment: teletypewriters • Types: torn tape message system – – – – Point-to-point Multipoint line Collision. address. and protocol Control or master station and subordinate or slave station . polling.

EC) • Types – Centralized – Distributed – Client-server . EX. MIS. DSS.Computers • Benefits – – – – Inquiry File updating Timesharing Other applications (TPS.

I • Airline reservation system – American airline: Sabre system – United airline: Apollo reservation system • Automatic teller machine – Swift: Society for Worldwide Interbank Financial Telecommunication • Sales order entry – Point of sale – Universal product code .Applications .

Applications .II • Unstructured data application – Electronic mail – Ownership of content – Simple mail transfer protocol (SMTP) • No foreign characters • No executable files • Limited size – Multipurpose Internet mail extensions (MIME) .

Applications .III • Image application – Facsimile (FAX) • Simple for printed documentation – Television • Purpose – Security – Information – Conference • Types – Freeze-frame & full-motion – One-way & two-way .

tier 3 • Intranet • Extranet .Internet. tier 2. Extranet • Internet – Browser program • Netscape’s Navigator • Microsoft’s Internet Explorer – – – – Uniform Resource Locator (URL) World Wide Web (WWW) Hypertext transfer protocol (http) Internet service provider (ISP): tier 1. Intranet.

Consideration • Response time – User expectation – consistency • Security • Planning for failures – – – – Do nothing Manual system Back up computer & lines Hot standby system • Disaster Recovery – Mutual aid pact – Commercial service: Comdisco Disaster Recovery Services – Planning & testing regularly .

Points to Remember • • • • • Application Category Evolution Applications Internet. & Extranet Considerations . Intranet.

Discussion • What are the telecommunication systems design considerations for a bank? .

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