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Dahlia Parker

9301 Crescent Loop Circle Apt 309 Tampa FL, 33619 813-500-0946 dahlyp22@gmail.com
OBJECTIVE: To obtain a position as a Nurse in order to utilize the nursing process to provide quality healthcare EDUCATION: Bachelor of Science in Nursing, Magna Cum Laude University of South Florida Tampa FL GPA 3.70; Member of National Student Nurse Association Bachelor of Science in Dietetics/Nutrition, Magna Cum Laude Florida State University Tallahassee, FL GPA 3.72; Member of W.E.B Dubois Honor Society CERTIFICATIONS AND QUALIFICATIONS: Basic Life Support, American Heart Association FEMA Emergency Management Certified Domestic and Sexual Abuse Education Training Tobacco Patient Education Certified Computer Proficiencies: Microsoft Excel, Word, and PowerPoint July 2013

April 2011

CLINICAL EXPERIENCE: Sarasota Memorial Hospital Preceptorship: Level III Neonatal Intensive Care Unit 180 Hours Fundamentals: 102 Hours Medical Surgical I: 90 Hours Medical Surgical II: 136 Hours Psychiatric Nursing: 90 Hours Pediatrics/Womens/OB: 120 Hours Community Nursing: 80 Hours Obtained health history and physical examination Administered medication ensuring five rights performed each time Performed skills including taking vital signs, dressing changes, IV starts, blood draws, and catheter care Completed over 500 clinical hours on various floors including medical surgical, neurological/urological, cardiac, ICU, Emergency Department, Labor and Delivery, NICU, Pediatrics, PACU and the Operating Room VOLUNTEER: Skin Wound Assessment Team Participated in hospital studies, checking each patient to identify those at risk for skin break down and intervening when necessary as a means of prevention Leon County Health Department Breast Feeding Symposium Participated in the making of a Benefits of Breastfeeding DVD that is distributed to health departments throughout the state of Florida.

PROFESSIONAL EXPERIENCE: Customer Account Specialist II Jul 2011- May 2012 City Of Tallahassee, Tallahassee FL Maintained customer account information using the Customer Information System, PeopleSoft Processed customer utility payments, service requests, final bills, and credit arrangements Prepared correspondence for account balances, adjustments, and pursuit of non-payment Identified internal control deficiencies within the utility service division and escalated to appropriate supervisors

Dahlia Parker
9301 Crescent Loop Circle Apt 309 Tampa FL, 33619 813-500-0946 dahlyp22@gmail.com
Customer Service Associate Sep 2006 May 2012 JC Penney, Tallahassee, FL Handled confidential financial and personal information appropriately in processing credit applications Practiced excellent customer service during incoming calls and customer inquiries Maintained and operated accurate cash register while applying appropriate discounts Assisted customers effectively by solving disputes and providing additional service information Certified Nursing Assistant Jan 2007 May 2007 Woodbridge Rehabilitation, Tampa, FL Obtained specimens, weights, and vital signs of patients Created diets for patients on dysphasia diets alongside the head dietitian Assisted physical therapist with rehabilitation in efforts to assist patients in maintaining independence

Area Manager May 2003 Feb 2007 Casper Company, Tampa, FL Balanced cash drawers Ensured that employees followed food safety procedures implemented by the company Performed inventory of all supplies Improved customer service and client relationships