Business Process Tentative View Capture basic customer data for Hospital and similar Account View institutes

so that the Medical Representatives are able to view or edit such information based on their fieldwork. Need to have similar views for the Medical Manager and the Organisation head. Store all communication information for these Hospitals and indicate which address should be of the Headquarter or the main branch Display all Call/Visit details that have been made against a Hospital/Institute/Clinic. Indicate clearly the name and details of Doctors, Professors Etc. who are associated in some way with these hospitals/institutes. Capture basic customer data for Doctors and similar persons so that the Medical Representatives are able to view or edit such information based on their fieldwork. Need to have similar views for the Medical Manager and the Organisation head. Store all communication information for all Doctors and indicate on which address he/she is mostly available or which is his main address. Display all Call/Visit details that have been made against a Doctor/Professor/Medical Advisor. Indicate clearly the name and details of Hospitals, Clinics, Contact Account Affiliation Nursing Homes, and Pharmacies who are associated in View some way with these Doctors etc. Capture company product data to be viewed and referenced by Sales Representatives and to be administered by Administrators.

User 1) Sales Rep 2) Manager 3) All

Comments 1) For Rep's-> My View. 2) For Manager's -> My Team's View 3) For Organisation Head -> All View

Sales Rep

List all literature, samples and other materials pertaining to products that are used and distributed by the Reps.

Maintain a list of all types of activities made by a Medical Officer/Representative himself; also maintain a separate list for all activities made by a Medical Manager and his subordinates and a master list of all activities made in the entire company. Provide a separate screen each for reporting details of call data captured by the Reps. Applicable for Account Calls Other areas User Preferences Application Administration

Group Administration User Administration

Account Call View Contact Call View Views Change Position Views Responsibility List Of Values Position Employee

Sales Rep Sales Rep User All Administrator Administrator Administrator Administrator Administrator