QUALITY POLICY

MSETCL Corporate Office Mumbai, pledges to transmit power (electricity) with ever improving reliability and Efficiency to distributors of electricity with a view to benefit consumers of electricity in the State of Maharashtra by: •Providing and facilitating the creation of a transmission network with Adequate capacity and transmitting with lowest possible losses And minimum interruption at the least cost by applying superior technology and management practices to meet or exceed customer expectations • Continually Improving our Organizational capabilities, productivity and performance • Performing our work to the Highest standards of quality following applicable Statutory and Regulatory requirements • Ensuring that our contractors,subcontractors and suppliers meet and exceed our quality standards • Establishing and reviewing key objectives and performance indicators and taking corrective & preventive action as needed. • Establishing and upgrading information technology systems. measurement, communication and

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