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Melissa M.

Stevens
119 Gardner Street
Montevallo, AL 35115
Cell: 360-823-3987
Email: rcr-assistant@comcast.net / mphillips1213@hotmail.com

Objective
To gain employment where I can utilize my existing skills to provide exemplary service while
gaining new marketable skills which will aid in advancement within the company I am
employed with.

Work Experience
08/2007 to current/ Legal Assistant
Robert C. Russell PC.
I am in responsible for opening/preparing new client files, maintaining all current client files,
preparing client documents, answering phones and scheduling appointments on a daily basis.
We use Electronic Filing methods to file all court proceedings. I meet with clients daily for
document review appointments and document updating appointments. I provide case status
updates on a regular basis. Other common daily tasks include filing, Electronic Case Filing
Updates, Motions for Docket and Responses to Motions filed for / against our clients.

04/2006 to 08/2007, Auditor/Customer Service


MotoSport Inc.
I was required to audit and monitor a variety of different customer purchase orders, status of
orders and correct any errors in processing. I processed all problem orders that are due to
credit card errors. I also had to make daily contact with clients via phone and email. I was
also responsible for setting up and filing all FedEx Claims and auditing different categories
of orders, credits and free product. My duties also included answering multi line phone,
routing calls, and all customer service calls.

04/2002 to 07/2004 Librarian/Customer Service Associate


Business Computer Training Institute
I was responsible for maintaining a file system of all customer contact information, rotating
files, contacting customers, answering multi-line phones and routing calls, data entry, filing,
setting appointments for facility tours, special projects. My duties also included office supply
inventory and providing workload for a 13 person crew daily.

Computer Skills
I am fluent in window applications including word, excel, access and publisher. I have strong
typing and 10-Key Skills.

References:
David Evans, Attorney. David Evans Attorney At Law, 360-260-7127
Lucinda Booker, Vice President. All American Premier Breeds Admin., 360-274-4209
Heather Simes, Legal Assistant. Robert C. Russell P.C. 360-991-7336