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5805 Blue Lagoon Drive, Suite: 220 Miami, FL 33126 T: 305-972-0375 786-479-5162 Fax: 305-468-6504
Dear VIP, We appreciate your patronage, and like yourselves, we are great fans of Lionel Messi and were glad to experience the July 6, 2013 Messi and Friends Soccer Exhibition Game at Soldier Field with you. In observation of this game, we share similar enthusiasm at being able to watch the game and meet many of the football stars. We also share your disappointment that you were unable to meet with Lionel Messi due to errors by Soldier Field security which prevented him from seeing each of you as intended. We are only beginning to seek redress from the owners and operators of Soldier Field for the issues they created that prevented Lionel Messi from meeting with you during and after the game. We want to assure you that Lionel Messi, his personal security guard and we did everything in our power to make the Meet and Greet happen, and are deeply saddened that your experience was not everything it was hoped to be. Due to the fault resting with Soldier Field, and particularly mismanagement by their security, we plan to seek redress from them. However, we expect that Soldier Field authorities will deflect blame, and anticipate that our efforts may not result in a satisfactory solution within the short term. In order to provide immediate compensation to the VIP ticket purchasers for their unfulfilled expectations of meeting Lionel Messi, and without admission of any wrongdoing by Number 5, Inc., we are refunding $1,000 per VIP ticket to the original ticket purchaser once we receive the attached form with your refund information. Very Truly Yours,