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Welcome to Adobe® Fireworks CS5®. This document contains late-breaking product information, updates, and troubleshooting tips not covered in the Fireworks documentation.
Minimum system requirements Install your software Uninstall your software Trial software Electronic licensing Registration information Font installation Known issues Customer care Other resources
double-click Set-up.app. the installer will check your system to find the valid upgrade product. navigate to the application folder found at the root level on your disk. and then follow the on-screen instructions. 5.com/go/cs5install/. Enable the option of “Auto-hide the taskbar”. close all applications currently running on your system—including other Adobe applications. If the installer does not launch automatically. navigate to the Adobe CS5 folder found at the root level on the DVD and double-click Set-up. For more tips and resources for netbook users. 3. For additional CS5 installation help. and then follow the on-screen instructions. double-click Install. visit www. and then follow the on-screen instructions. it will ask you to input the serial number of the product being upgraded. Microsoft Office applications. Mac: o o Insert the DVD in your drive. 2.exe. 2. use “Netbook mode” as the workspace option. navigate to the application folder. If the installer does not launch automatically. navigate to the Adobe CS5 folder. double-click Install. open the folder. It is also recommended to temporarily turn off virus protection during the installation process. 4. You must have administrative privileges or be able to validate as an administrator. Before you install. You can also install the software in trial. Right click on the taskbar and choose Properties. If it cannot find it.exe to start the installation process.app. If you downloaded the software from the web. If you are installing as an upgrade. 3 . Launch Fireworks CS5 and from the app frame.1. and follow the on-screen instructions. go to www. the installer will self-extract and launch automatically. then input your new and previous serial numbers in the serialization screen shown during launch.adobe. and browser windows.adobe. If you downloaded the software from the web. 3. Do one of the following: Windows: o o Insert the DVD in your drive.com/go/netbook_en Install your software 1. open the folder.
open the Windows Control Panel and doubleclick Programs and Features. close all applications currently running on your system—including other Adobe applications. Select the product that you want to uninstall. it will continue to use that serial number until you remove the older serial number using the Help > Deactivate > Deactivate Permanently. choose Help > Deactivate. The serialization screen will load the first time you launch the application. DVD or the download from the web). and then follow the on-screen instructions. it will recognize the new serial number. click Uninstall. o In Windows Vista and Windows 7. Only applications running as a trial will recognize the new serial number. DO NOT drag applications to the trash to uninstall them. and browser windows. Microsoft Office applications. 2. Then on the next launch of the application. you must first deactivate the software on your computer. To deactivate. go to http://www. Do one of the following: o In Windows XP. Select Remove Preferences. To safely uninstall on Mac OS X. Other applications installed as part of the same Creative Suite will recognize the new serial number the next time the applications are launched. Note: If you want to install the product on a different computer. open the Windows Control Panel and double-click Add or Remove Programs.adobe. If any of the applications have already been serialized with a different serial number. then Authenticate as an Administrator and follow the onscreen instructions. o IMPORTANT: Mac OS has new uninstall functionality. You can enter a serial number for the application itself or a serial number for any Creative Suite that contains the application. and then follow the on-screen instructions. Select the product that you want to uninstall.For more detail information about troubleshooting your installation. click Change/Remove.com/support/log_analyzer/ Note: In order to install additional components or reinstall your software after your original installation. Repair is not an available option. Uninstall your software 1. you can enter the serial number in any of the applications contained in the Creative Suite. Before you uninstall. double-click the product installer in Applications/Utilities/Adobe Installers or double-click on the Uninstall alias located in the Application folder. you will need access to the original installer (CD. If the product you purchased is one of the Creative Suites. 4 . Trial software Entering a serial number Enter the serial number for the software you purchased in the serialization screen.
You will have 7 days from the first launch of your trial to enter an Adobe ID. you must register your product.com/go/eulas for details.The serial number you purchased is for the use of the software in a specific language. In order to take advantage of your complimentary subscription of CS Live services. except the Acrobat 9 trial or retail versions that ship with Creative Suite. and save them to a new directory. The default system font directory is: 5 .adobe. and listings of fonts included on DVD for each of the CS5 products. newsletters. Font installation All font related documentation is online. The Creative Suite 5 installer installs fonts into a default system font directory. Electronic licensing You must accept the license agreement and warranty terms to use this product. listings of fonts installed by the different CS5 products.adobe.com/go/activation for details. go to http://partners. See www. and invitations to Adobe events and seminars. links to font specific readmes. you will no longer have access to your trial.com/type/browser/landing/creativesuite/creativesuite5. To find a reseller in your area.html to find our OpenType User Guide. However. and get up-to-date product information. and will only be accepted by a product installed in that language.com/resellerfinder/na/reseller. This product may automatically attempt to activate over the Internet. Acrobat 9 volume licensing software must be purchased from an authorized Adobe licensing center. a volume licensing serial number can be used to serialize all Creative Suite applications. it will uninstall the older versions. Many of these fonts are newer versions of fonts installed by Creative Suite 4. training.adobe. Volume licensing Volume licensing customers cannot purchase from a trial directly. Visit http://www. See www. Registration information Creating an Adobe ID registers your software and sets up access to Adobe CS Live online services.adobe. If the installer finds older versions of these fonts in the default system font directory. If you do not provide an Adobe ID within 7 days from the first launch.jsp. Adobe Fireworks and CS Live An Adobe ID is required to use this software as a trial and set up access to Adobe CS Live online services during your trial period. OpenType ReadMe. Please contact your reseller or authorized Adobe licensing center to place an order for a volume license.
There are additional fonts on the installation disc. see http://www. You can re-install the older fonts by deleting the new font files from the default system font directory. and the version numbers of the new and old font files. Please refer to Adobe Support for late-breaking information and known issues for all Creative Suite 5 applications. The support package is available as a download from the Microsoft website. 2. because the application’s default Chinese font is SimSun. and moving the old files back into that directory. 4-byte GB18030 characters aren’t displayed correctly. The first launch of Extension Manager should be with administrator privileges on Microsoft Vista and Microsoft Windows 7 (if UAC is enabled). among other things. As a workaround.Apple Macintosh: <System Disk>/Library/Fonts Windows: <System Disk>:\Windows\Fonts The older fonts will be saved in the new directory: Apple Macintosh: <System Disk>/Library/Application Support/Adobe/SavedFonts/current Windows: <System Disk>:\Program Files\Common Files\Adobe\SavedFonts\current This new directory will also contain a file named "Read Me. The Image Preview window is not displayed completely by default on netbooks with 1024x600 resolution. This support package will update an XP system with. You need to have AIR 2 runtime installed to be able to install the AIR package files created using the AIR extension for Fireworks CS5.adobe. use the two scripts 6 . Adobe recommends the installation of the Microsoft GB18030 Support Package. You will get an error dialog if this is not done. To access the template feature of Fireworks CS5 on Microsoft Vista or Microsoft Windows 7. For information on installing these fonts. GB18030 support for Windows XP In order to support the display of all characters of the Chinese standard GB18030 on Windows XP systems. you need to launch FW with administrator privileges.com/go/learn_fontinstall_en. 4. Known issues 1. 3. fonts and inputmethod-editors (IMEs) to correctly support GB18030. (#BG061690) Chinese Language-specific issues On Windows XP (Simplified Chinese).html" which lists the saved fonts.
and other non-technical issues. go to http://www.adobe. On Windows XP and Windows Vista.com for your region or country and click on Contact. sales. 2. 3.reg” to set the UI font for Fireworks. Make sure that Adobe Fireworks CS5 is not currently running. Launch Fireworks again. Customer care Customer Service Adobe Customer Service provides assistance with product information. To revert the UI font to original settings: 1. Make sure that Adobe Fireworks CS5 is not currently running. name the titles with ASCII or 2-byte Chinese characters.com/go/support/.com/go/intlsupport/ and click on Change beside the country name in order to select your own area. the UI should be reset to Fireworks standard UI font. On Windows XP and Windows Vista. Double click the “SetNewUIFont. To set the UI font to enable 4-byte GB18030 characters: 1. 7 . As a workaround. more information is available at http://www.provided with Fireworks CS5 installer (SetNewUIFont and ClearNewUIFont) for GB18030 standard support. some 2-byte and all 4-byte characters might not be displayed correctly in the HTML Slice on the canvas. please visit Adobe. some 2-byte and all 4-byte characters might not be displayed correctly in the Create Slideshow dialog when they are typed in from the keyboard. To find out how to contact Adobe Customer Service. Launch Fireworks again. Note: You must restart Windows after running these scripts.adobe. Support Plan Options and Technical Resources If you require technical assistance for your product. Fireworks CS5 does not display 4-byte characters in the document tab’s title on Windows XP. These two scripts are installed at the following location: [drive:]\Program Files\Adobe\Adobe Fireworks CS5\Simplified Chinese\. On Windows XP. 2.reg” to clear the new UI font for Fireworks. Double-click the “ClearNewUIFont. the UI should be enabled to view 4-byte GB18030 characters in all dialogs managed by Fireworks. including information on complimentary and fee-based support plans and troubleshooting resources. some 2-byte and all 4-byte characters might not be correctly pasted to Illustrator when you use the Copy Path Outlines feature in Fireworks. Outside of North America. registration. 3.
If you are having any issues with installing or uninstalling any of your Creative Suite 5 applications.adobe. For additional CS5 installation help. please try rebooting your system prior to contacting Support. go to www.Free troubleshooting resources include Adobe’s support knowledgebase. We are continually making additional tools and information available online in order to provide you with flexible options for resolving issues as fast as possible. Adobe user-to-user forums. 8 .com/go/cs5install/. Adobe Support Advisor and more.
inspiration. 9 . Adobe website Adobe TV Adobe Design Center Developer Center User Forums Adobe User Groups Adobe Marketplace and Exchange Training Adobe Certification Program Adobe Partner Programs Find an Adobe Authorized Training Center Find an Adobe Authorized Print Service Provider © 2010 Adobe Systems Incorporated.Other resources Online Resources For complete Help plus community-based instruction. All rights reserved.com/go/learn_fireworks_support. and support.adobe. go to www.
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