Sales and Distribution (SD) Overview

Sales & Distribution

Financial Accounting

Service Management

Materials Mgmt.


Production Planning

Human Resources

Fixed Assets Mgmt.


Integrated Solution Quality Client / Server Management PM Plant Maintenance Open Systems

Enterprise Controlling

Project System Workflow

Industry Solutions

• Mechanisms to execute the business processes used in the selling, shipping and billing of products and services • Tightly coupled data flow to the other SAP modules — Integration • Flexible and robust functionality that is tailored through configuration

SD Components Master Data Sales Support Shipping Sales Billing Foreign Trade Sales Info System Transportation .

SD Overview — Master Data • Detailed information about customers. materials and business partners • Flexible data structures that support the business environment • Specialized master data to support sales order processing .

SD Overview — Sales Support • Provides the functionality to support the staff involved in business development and customer service processes • Primary functions – Sales Prospects – Contact Persons – Competitors and Competitive Products – Sales Activities – Direct Marketing .

SD Overview — Sales • Primary base for • • • • customer order management Highly customizable Sophisticated pricing Integrated ATP Integrated credit management • Sampling of functions – Inquiries & Quotes – Sales Orders – Returns – Contracts & Scheduling Agreements – Consignment – Rush Orders & Cash Sales – Back Orders & Subsequent Deliveries – Credit & Debit Memo Requests .

Returns Deliveries & Stock Transfer . Packing & Inventory management – Generate Shipping Documents • Transportation Management – Routes – Transportation Scheduling • Delivery Scheduling.SD Overview — Shipping • Main functions – Picking.

g.SD Overview — Billing • Invoice Generation — automatic or • • • • manual Comprehensive set of billing functions Linked documents — e. invoice & credit memo Real-time integration with finance (FI) Fully integrated and comprehensive pricing .

consolidate. and utilize data from sales and distribution processing • A component of the Logistic Information System (LIS) .SD Overview — S I S • Flexible tool that allows one to collect.

Transportation Foreign Trade .

Sales & Distribution .Process Flow - .

Supply Chain Process Customer Order Picking Goods Issue Final Payment Accounts Receivable Billing .

SAP Process Steps Sales Quotation Sales Order Post Goods Issue Shipping Delivery Note Billing Post Incoming Payment Picking Billing FI A/R .

Sales — Inquiry & Quotation • • • • • • Support pre-sales processes Are time sensitive Automatic availability check Automatic pricing No impact to FI Can be used as reference documents .

Sales — Sales Order • Core of customer order management • No impact to G/L • Can reference existing documents • Copies key information from master data • Automated standard functions .. – – – – – – – availability check MRP updating pricing credit check delivery scheduling export control shipping & route determination ..

foreign trade. delivery scheduling • Facilitates transportation planning .Shipping — Delivery Note • Initiates the shipping process • Control document for shipping processes — maintains status of each processing step • Re-confirms: availability. credit.

g. serial number control ..Shipping — Picking & Packing • Picking: Physical activity of moving goods from the warehouse for further processing (packing. e. loading) • Packing: Determines packing materials and packing details • Advanced processing includes. batch mgmt.

Shipping — Post Goods Issue • Completes the shipping process • Typically performed when customer takes ownership • Updates inventory • Updates G/L accounts – Cost of goods sold – Inventory .

discount. etc. • Applies relevant pricing • Updates customer credit .Billing • Generate customer invoice • Updates FI – Customer account – G/L accounts: revenue.

Organizational Structures - .Sales & Distribution .

Sales Organization Client 860 Pastime Corporation Company Code CC00 Domestic Sales Sales Organization So00 Direct Distribution Channel DI Baseball Division BB Softball Division SB Wholesale Distribution Channel WH Baseball Division BB Softball Division SB Retail Distribution Channel RE Baseball Division BB Softball Division SB Europe Sales Organization EURO Wholesale Distribution Channel WH Baseball Division BB Cricket Division SB Asia Pacific Sales Organization APAC Wholesale Distribution Channel WH Baseball Division BB .

negotiates terms of sales and is responsible for these business transactions • Critical organization element to the definition of business markets • A business transaction is linked to one Sales Organization .Sales Organization • Sells and distributes products.

Distribution Channel • Identifies how products and services reach the customer • Can be assigned to one or more Sales Organizations .

g. pricing. partial delivery • Assigned to one or more Sales Organizations .Division • Often times used to define product line distribution • Organization level to which customer specific information and requirements are maintained — e.

Sales Area • Organizational element comprised of: – Sales Organization – Distribution Channel – Division • Will be used to link together the organizational aspects of sales to customers • Used for statistical analysis .

Sales Area Domestic Sales Sales Organization SO00 Direct Distribution Channel DI Baseball Division BB Softball Division SB Wholesale Distribution Channel WH Baseball Division BB Softball Division SB Retail Distribution Channel RE Baseball Division BB Softball Division SB .

Sales Area Domestic Sales Sales Organization SO00 Direct Distribution Channel DI Baseball Division BB Softball Division SB Wholesale Distribution Channel WH Baseball Division BB Softball Division SB Retail Distribution Channel RE Baseball Division BB Softball Division SB .

Sales Office • Typically defines a territory or market area • Linked to one or more Sales Areas • Optional organization structure .

Internal Sales Organization Domestic Sales Area Western Sales Office Eastern Sales Office .

territory or market .Sales Group • Sales Group – Sub-division of a sales office.

Sales Person
• Sales Person
– Defined in HR — Personnel Admin. – Specifically defines an individual rather than a position (sales rep.) in sales processing

Internal Sales Organization
Domestic Sales Area Western Sales Office Southwest Sales Group Sales Person Sales Person Northwest Sales Group Sales Person Eastern Sales Office Southeast Sales Group Sales Person Northeast Sales Group Sales Person

Shipping Point & Loading Point
• Shipping Point
– Location that performs all delivery related activities – Assigned a factory calendar – A delivery can be processed from only one shipping point

• Loading Point
– A subdivision of the shipping point used for more specialized handling

Shipping Organization Sioux Falls PLANT PT00 Freight Dock Shipping Pt SP00 Express Shipping Pt QUIK Export Shipping Pt EXPT Dock #1 Loading Pt D1 Dock #2 Loading Pt D2 Dock #3 Loading Pt EX Dock #2 Loading Pt XP .

Sales & Distribution .Master Data - .

Core Elements Master Data Pricing .SD Master Data .

1 -General Data Basic Data 1 . 1 .Material Master — Sales: sales org. order quantity Min.2 Basic Unit of Measure Division Material Group Sales Unit Delivering Plant Cash discount -Tax data Country Tax category Tax classification -Quantity stipulations Min. delivery quantity Delivery unit Quality Management Accounting 1 .4 Forecasting Storage 1 .2 .2 Costing 1 .2 Warehouse Management 1 .2 Sales: general/plant Purchasing Foreign Trade: Import Data Sales: text Purchase order: text MRP 1 .2 Classification Sales: sales org.

if different from the base unit of measure. which allow for a cash discount.Material Master — General Data Base Unit of Measure Division Material Group The Base Unit of Measure is the unit of measure in which stocks are managed within your company. Plant. This is the unit of measure in which the material is sold. You may enter the Division which your product is in for sales (defaults if entered in the Basic data screen). A (freely definable) key that’s used to group several materials or services for analysis/reporting as well as search by match code. Sales Unit Delivering Plant Cash discount . from which the material is available for sale. Indicator used for materials. This is a default value only.

Min.g.Material Master — Tax data & Quantity stipulations Tax data Country Tax category Tax classification Country Taxes. quantity a customer can order (in base unit of measure). VAT in GB) taxable. Only multiples of this number will be delivered to the customer. State taxes in US. exempt Quantity stipulations Min. applicable to this material (e. delivery quantity to a customer. . order quantity Min. delivery quantity Delivery unit Min. Federal.

Material Master — Sales: sales org.2 Acct assignment grp Commission group Item Category group .2 Classification Sales: sales org.2 Costing 1 . Basic Data 1 .4 Forecasting Storage 1 .2 Warehouse Management 1 .2 Quality Management Accounting 1 .2 -Grouping terms Sales: general/plant Purchasing Matl statistics group Material pricing grp Volume rebate group Foreign Trade: Import Data Sales: text Purchase order: text MRP 1 . 1 .

if the commission sharing between representatives is the same for these materials (e. High Rebate) if the material qualifies for rebate. Acct assignment grp A grouping of materials with the same accounting requirements (used to determine revenue and sales deduction accounts) Several materials can be assigned to the same commission group. Rep. E. .A: 6%.g.B: 10%. a text item is not relevant for pricing. A way to group materials with similar pricing conditions.Material Master — Grouping terms Matl statistics group Material pricing grp Helps to determine which data the system updates in the Logistics Information System (LIS). Rep.g.g. Commission group Item Category groupA grouping of materials. that helps the system determine the Item Category. Item Category determines how a specific item is processed by system. Volume rebate groupA material can be assigned to a volume rebate group (e. Low Rebate. Rep C: 12%).

2 Warehouse Management 1 . 1 . matls General plant parameters Negative stock Costing 1 .2 Quality Management Accounting 1 .Material Master — Sales: general/plant Basic Data 1 . Grp LoadingGrp Packaging material data Matl grp ship. Check Shipping data (times in days) Sales: sales org.2 Trans.2 Classification General data Base unit Gross weight Net weight Avail.2 .4 Forecasting Storage 1 .2 Sales: general/plant Purchasing Foreign Trade: Import Data Sales text Purchase order: text MRP 1 .

or crane. For example. In Base Units of Measure.Material Master — General data & Shipping data (times in days) General data Base unit Gross weight Net weight Avail. Check The Base Unit of Measure is the unit of measure in which stocks are managed within your company. Tells the system when to do an availability check. such as forklift truck. Shipping data (times in days) Trans. reservations) to include in the check. Loading Grp . all goods that need refrigeration. In Base Units of Measure. as well as which MRP elements (such as purchase orders. Loading groups define materials that have the same loading requirements. Grp Transportation groups are groups of materials that have the same transportation requirements.

.Material Master — Packaging material data & General plant parameters Packaging material data Matl grp ship. which is used to indicate groups of materials with similar shipping materials. matls. such as liquids or bulk. or Material group shipping materials Freely definable group name. General plant parameters Negative stock Check mark indicator. for example. which specifies whether negative stock is allowed at that plant.

Material Master — Sales texts Basic Data 1 .Sales texts Text specific to the material and in an appropriate language.2 . 1 .2 Sales: general/plant .2 Costing 1 . Purchasing Foreign Trade: Import Data Sales text Purchase order: text MRP 1 .2 Quality Management Accounting 1 .2 Warehouse Management 1 .2 Classification Sales: sales org.4 Forecasting Storage 1 .

Account Groups • Account group determines which fields are to be used in defining customer master data .

change. optional.Field Status Field status controls the use of each field within the customer master determining whether a field is required. suppressed or display only Field status controls are also relevant to a specific activity — create. or display .

Sales & Distribution .Customer Master - .

Customer Master General Data Sales & Distribution Data Company Code Data .

delivery.address & communication – Company code data (FI) . output • The sales data is specific to one sales area and is therefore dependent on the sales organization .pricing.banking and payment information related to FI – Sales data (SD) .Customer Master • Centralized data for both SD & FI • Segmented into three sections – General data .

Customer Master by Sales Area Customer • Sales Organization • Distribution Channel • Division .

Data numbers . City.Customer Master — Address & Communication General Data — Address Customer Name Search Term Street address. Fax. Postal code. Country Language General Data — Communication Telephone.

International Locator No. Fiscal address Country code. Tax information : Reference data / area : Industry: Transport Zone Express station Train station Location code .Customer Master — Control Data General data — Control data Account control : Vendor. Authorization Trading partner. Tax jurisdiction code Equalization tax. Sole proprietor Tax on sls/pur. Group key Tax codes. City code VAT N.

Customer Master — Marketing General Data — Marketing Classification : Nielsen ID Customer classification Industry Industry codes Operating figures : Annual sales Number of employees Fiscal year variant Sales prospecting : Legal status .

Customer Master — Payment Transactions General Data — Payment Transactions Bank details Country Bank Key Account holder Bank Account Control Key Collection .

Customer Master — Unloading Point General Data — Unloading points Unloading point Customer factory calendar Default Unloading Point Goods receiving hours .

Customer Master — Foreign Trade General Data — Foreign trade Country key for export control of customer Table of Denial Orders list (TDO) Special Designated Nationals list (SDN) Diversion High Risk Profile list (DHRP) Usage and Classification .

Mr.) Function ..g.Customer Master — Contact Persons General Data — Contact persons Name Telephone number Department First name Form of address (e. Ms.

Customer Master — Accounting Information Company Code Data Accounting Information Accounting info Reconciliation Account Sort key Head office Interest indicator Interest calculation frequency Last key date Buying group Interest calculation Reference data .

Customer Master — Payment Transactions Company Code Data Payment Transactions Payment data: Payment terms Tolerance group Automatic Payment Transactions: Payment methods Alternative payer Lockbox .

Customer Master — Correspondence Company Code Data Correspondence Dunning data : Dunning procedure Dunning recipient Correspondence : Account number at customer Customer user Payment notices to : Customer Sales Accounting Legal .

Customer Master — Insurance Company Code Data Insurance Export credit insurance : Policy number Institution number Amount insured Valid until Lead months Deductible .

Customer Master — Sales Sales Data — Sales area Sales order : Sales district Sales office Sales group Order probability Item proposal Account at customer Pricing / Statistics: Price group Customer pricing procedure Price list type Customer statistical group .

Customer Master — Shipping S & D Data — Shipping Shipping : Delivery priority Shipping conditions Delivering plant Order combination Batch split allowed Partial Delivery: Complete delivery Partial delivery of item Maximum part deliveries .

Customer Master — Billing S&D Data — Billing Billing section : Manual invoice maint. Rebate Pricing Billing schedule Invoice list schedule Delivery and payment terms : Incoterms Payment terms Accounting : Taxes: Account assignment group Tax requirements for the customer .

Customer Master — Partner Functions S&D Data — Partner functions The different partners are assigned • • • • • SP BP PY SH … Sold-to-party Bill-to-party Payer Ship-to-party additional Partner function(s) .

CA Ship-to .Bakersfield. NM — Sold-to : 10018 Sold-to Bill-to : 10018 Payer : 10018 Payer Ship-to Ship-to : 10018 Bill-to Ship-to : 10249 .Assigning Additional Partners — Siesta Baseball League .Vera Cruz. NM — Sold-to : 10018 Sold-to Bill-to : 10018 Payer : 10018 Bill-to Payer Ship-to Ship-to : 10018 — Siesta Baseball League .Vera Cruz.

Business Partners - .Sales & Distribution .

carrier. customer contact. employees.Business Partners • Defines all of the parties involved in a business transaction and differentiates between their roles — customer. etc. • Through customizing the system automatically assigns partners to the customer master and to transactions Sold-to Ship-to Bill-to Payer .

All four are required. • All four may be the same or may be different. Sold-to Ship-to Bill-to Payer .Business Partners • The system creates these four business partners by default. • Since these are automatically assigned partners you may need to add additional partners to carry out your business transactions.

bill-to • Primary type of business partner • Cannot be linked to other sold-to partners Sold-to Ship-to Bill-to Payer . ship-to.Business partners — Sold-to • Customer that orders the goods • Can perform all primary partner functions — sold-to. payer.

Business partners — Ship-to • Party that receives the goods • Can be created as an independent partner and linked to one or more sold-to partners Sold-to Ship-to Bill-to Payer .

Business partners — Bill-to • Party that receives the invoice • Can be created as an independent partner and linked to one or more sold-to partners Sold-to Ship-to Bill-to Payer .

Business partners — Payer • Party that sends the payment • Can be created as an independent partner and linked to one or more sold-to partners Sold-to Ship-to Bill-to Payer .

Business Partners — Example Sold-to Sold-to Ship-to Ship-to Ship-to Bill-to Payer Ship-to Ship-to Ship-to .

Sales & Distribution .Pricing - .

Pricing • • • • ―World-class‖ functionality Highly customizable & extendible One of the most complex features of SAP Used to determine the net price for a material or an order .

Pricing Process • Standard pricing calculates the gross price. then applies discounts. surcharges and applicable taxes to arrive at the final price final price = gross price .discounts + surcharges + taxes .discounts + surcharges + taxes • Cost-plus pricing determines the base cost and applies the appropriate discounts. surcharges and taxes final price = cost .

k.a.Pricing Components • Pricing is based on a matrix of predefined and custom elements • Delivered element groups (a. conditions) – Prices – Discounts & Surcharges – Freight – Taxes .

e.g.g. sales order) . material price.Pricing Procedure • In short. the mechanism used to arrive at the final price • Considers all of the applicable pricing conditions. customer discount • Is assigned by: sales area. sold-to party and sales document type (e.

discount or other condition ($) . • The pricing condition technique starts with the: – – – – – Pricing Procedure which looks at Conditions which use Access Sequences which accesses Condition tables which point to A price.Pricing Procedure • The pricing procedure uses what SAP calls ―the condition technique‖.


Price Agreements • Simple price agreements – – – – product customer customer & material customer group & material • Detailed price agreements – pricing scales – rebates – customer expected price .

Record • Item Proposal • Listing & Exclusion • Product Substitution .Specialized Master Data • Customer Material Info.

Record • Defines a customer alias for a material & description. shipping and partial delivery information specific to the product and customer • Referenced in the sales order using the Ordering Party overview . for example: Material # : Glove Customer # : Pastime Glove • Can further define attributes of the material.Customer/Material Info.

Item Proposal • Used to define frequently ordered combinations or special assortments of products and quantities • Either products or products with quantities can be selected during order entry • An item proposal can be defined for a customer via the customer master record .

Material Listing & Exclusion • Used to control what products are available for a customer or group • Material Listing — defines products that can be sold to a customer • Material Exclusion — defines products that cannot be sold to a customer .

Product Substitution Material Determination • Enables automatic or manual substitution of materials during sales order processing • Examples: – substitute a standard product with a promotional material – substitute based on a customer preference – substitute based on selection list (manual) .

Customizing For Transactions Shipping Functions • Shipping Point Determination – The shipping point is determined for each line item based on the shipping point determination – shipping point = shipping condition + loading group + delivering plant .

Customizing For Transactions Shipping Functions • Route Definition – Route to be traveled and the transit time – Generic routes can be used to simply define transit time • Route Determination Proposed route = shipping point + destination country + transportation zone + shipping condition .

Transactions - .Sales & Distribution .

Business Document Types Inquiry Quotation Returns Contract Sales Order Cash Sale Rush Order Debit Memo Consignment Scheduling Agreement Returnable Packaging Credit Memo .

Order Processing Functionality • • • • • • • • Delivery scheduling Availability check Transfer of requirements to MRP Pricing Credit check Shipping point & route determination Foreign trade & license processing Document flow .

Delivery Scheduling • Automatic scheduling of essential shipping activities . Calculated using defined activity times .. Resulting in scheduled activity dates • Determined using backward and forward scheduling rules ....

Delivery Scheduling • Structure of sales documents Header Line item # 1 Schedule line # 1 Schedule line # 2 Line Item # 2 Schedule line # 1 .

Delivery Scheduling — Terminology • Transportation lead time — time required to schedule transportation • Pick/Pack time — time required for picking and packing • Load time — time required to load • Transit time — time required to transport goods from shipping point to ship-to .

Sched. Time (1 day) Loading Time (1 day) Transit Time (2 days) Pick & Pack Time (2 days) . Sched. Date 31st Transp. 27th Loading 28th Goods Issue 29th Requested Delv.Backward Scheduling 25 Order Date 25th Material Availability 26th Transp.

Forward Scheduling 27 Material Availability 26th Order Date 27th Transp. Time (1 day) Loading Time (1 day) Transit Time (2 days) 1 New Delv. 27th Loading 28th Goods Issue 29th Requested Delv. Date Pick & Pack Time (2 days) . Date 31st Transp. Sched. Sched.

Availability Check
• Determines the material availability date • Considers inward and outward movement of inventory — customizable • Influences partial deliveries by
– proposing a quantity that can be delivered on the requested date (complete delivery) – determines the earliest date for full delivery – determines the number and dates for partial deliveries to fulfill the order

Availability Check
• In determining the material availability date the system can include specific stocks if selected, such as:
– Safety stock – Stock in transfer – Quality inspection stock – Blocked stock – Restricted use stock

Transfer of Requirements to MRP
• Ordered quantities are passed to MRP (MM) • Controlled by the schedule line category • Blocking of documents can affect requirements passing — delivery block

Credit Check
• Efficient means to implement credit management • Integrated with FI — via credit control area • Automatically alerts when a credit check fails • Comprehensive credit management reporting

Shipping Point & Route Determination
• A shipping point is determined for each line item — shipping point determination • A delivery can only be processed from one shipping point • Routes - route to be traveled & transit time are determined using customized rules • Routes can be used to simply define transit time

EU • Automated reporting for trade areas • Automated controls – license management – embargo lists – control by customer. country.Foreign Trade & License Processing • Predefined trade areas — NAFTA. product. point in time .

Shipping .

Shipping Overview • Comprehensive functionality to support picking. packing and loading functions • Work list and deadline monitoring • Functions with backorder processing • Tightly coupled to the MM and FI modules • Facility for transportation management .

Shipping Overview Order Order Order Delivery Delivery Delivery Delivery Delivery Order Order Order Combination Partial Delivery Complete Delivery .

Shipping Overview • Delivery creation activities – checks order and materials to determine if a delivery is possible — delivery block. incompleteness – confirms availability – confirms export/foreign trade requirements – determines total weight & volume .

Shipping Overview • Delivery creation activities – generates packing proposal – considers partial deliveries – updates route assignment – assigns picking location – determines batches – updates sales order — status. delivery qty .

quantities Picking Delivery Note Packing Status Loading Post Goods Issue .Deliveries & Delivery Notes • The Delivery Note – Initiates the delivery process – Control mechanism for the process – Changes to delivery are allowable .products.

Delivery Due List • • • • Produces a work-list of deliveries Encompasses deliveries and transfers Can be scheduled to run in batch Automatically combines deliveries .

Picking • • • • Quantities based on delivery Assigned date when picking should begin Automated storage location assignment Supports serial number tracking and batch management • Integrated with Warehouse Management (WM) .

Packing • Identifies which packaging is to be used for specified products • Identifies and updates accounts associated with returnable packaging • Tracks the packed product by container • Insures weight/volume restrictions are enforced .

Goods Issue • Event that indicates the change in ownership of the products • Reduces inventory • Automatically updates the G/L accounts • Ends the shipping process and prevents changes to the shipping documents .

Goods Issue Inventory General ledger 750 Cost of goods sold 750 .

Billing Overview • Automated invoicing based on sales orders and/or deliveries • Functionality for processing credit/debit memos and rebates • Integration with FI & CO-PA • Updates customer’s credit data • Can create pro forma invoices .

01 From Customer Master Account G/L Key Account ERL From Pricing Proc 610000 From Table . KOFI From Table CHRT From Sales Doc. deduction. Cust Acct. freight charges Application Condition Chart of Type Accounts V From Sales Doc. Sales Org. Grp. SOxx From Sales Doc.Automatic Account Assignment • Defines the G/L accounts that billing entries are posted to — revenue.

Billing Methods Separate invoice per delivery Order Delivery Delivery Delivery Invoice Invoice Collective Invoice Invoice Split Order Order Order Delivery Delivery Delivery Invoice Invoice Invoice .

Billing Documents • Explicitly specify documents • Billing due list — builds a worklist of invoices that should be generated • Automatic posting to FI .

2000 .Billing Documents General ledger Revenue 2000 Customer 2000 A/R recon.

typically used with the project system (PS) • Installment — evenly proportioned amounts and defined payment dates • Resource related — consumed resources such as service or consulting .Billing Plans • Periodic — total amount for a planned billing period • Milestone — distributing the total amount over multiple billing dates .

000 x 06/20/97 -x .000 120.000 01/20/97 04/20/97 05/20/97 40 x 40 10 120.000 x 30.SD Milestone Billing Sales Order Sold-to : QAZ Industries Material : 546-dk1 Generator Delivery Date : 06/20/97 Price : $300.000 Billing Billing Plan Description Value Billing block status Contract x Assembly x Operational x Acceptance x Final invoice -- % Billing Milestone date 11/20/96 10 x 30.

Outline Agreements • Contracts • Schedule Agreements .

release orders • Contracts are automatically updated through release order processing • Pricing can be assigned to a contract .Contracts • Defined quantities and validity period for a customer • The contract is fulfilled by orders placed against the contract .

Contract Target Qty: 900 Order Qty: 750 Release Order Order Qty: 200 Release Order Order Qty: 150 . .Contracts Contract Target Qty: 900 Order Qty: 700 . .

Scheduling Agreements • Defines specific product quantities and delivery dates for a customer • Schedule lines and processed through standard delivery processing • Availability check is performed during creation and quantities are passed to MRP • System automatically updates delivered quantities .

Scheduling Agreements Scheduling Agreement Date 05/15 06/15 07/15 08/15 Qty 100 100 200 300 Delivery 5/10 100 Delivery 6/10 100 Delivery 7/10 200 Delivery 8/10 300 .

Backorders Backorder Processing Rescheduling .

Backorders • Backorder processing – determines which orders have unconfirmed quantities by customer or material – sort the orders according to priority – assign available stock to outstanding orders or reassign confirmed quantities to highprofile orders .

Backorders • Rescheduling – updates the orders with the results of the availability check – can be used to manage the distribution of available inventory when demand is greater than supply • Best if run in batch mode. rescheduling can be very time consuming .

Customer Returns Return Order Goods Receipt Quality Inspection Credit Memo .

Customer Returns 1 Order Delivery Returns Delivery Invoice Return to Inventory 2 Return 3 Credit Memo .

Customer Returns • Returns document – Billing block can be proposed – Use the Order reason field to identify the reason for the return – Full access to pricing and ability to re-price • Return delivery – Issues a goods receipt to place material into inventory .

Customer Returns • Credit memo – Billing block must be cleared from Return – Posts to FI – Can be processed in batch (background) – Can be processed collectively (grouped) .

Output & Text .

Communication — Output Bar Coded Documents Printed Documents FAX Email SAP Document EDI Workflow .

print • Highly customizable — Sapscript . fax.Communication — Output • Output — traditional forms or electronic communications produced for internal or external partners • Assigned to business partners & sales documents • Definable media — EDI.

header or item level of sales documents — order. materials.Communication — Text • Texts are used for internal and external communication • Created for business partners. delivery. billing. picking lists .

SIS Overview • Flexible information system designed to support business planning. forecasting and reporting • Pre-defined catalog of performance measures and reports • On-demand access to reports and exceptions • Data maintained in a separate database .

Logistics Information System • • • • • • Inventory Management Purchasing Sales and Distribution Production Plant Maintenance Quality Management .

Inventory Information System Standard Analysis • • • • • Material Plant Storage Location MRP Controller Material Groupings .

Purchasing Information System Standard Analysis • • • • • Material Vendor Material Group Purchasing Group Purchasing Documents .

Sales Information System Standard Analysis • 5 Pre-defined drill-down reports – Customer – Material – Sales Organization – Shipping Point – SD Documents .

Production Information System Standard Analysis • • • • Product Group Material Work Center Production Resources and Tools .

top 100.2D.ascending or descending ABC Classification Graphics .top 10. Sorted . etc.Reporting Tools • • • • • • Value display . 3D .absolute or percentage Top N .

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