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Copyright © 2012 Epistemy Press LLC. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning or otherwise, except as permitted under Sections 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher. For reproduction or quotation permission, please send a written request to firstname.lastname@example.org. Epistemy Press LLC makes no warranties or representations with respect to the content and specifically disclaims any implied warranties or guarantees of merchantability, fitness for a particular purpose, or non-infringement. Epistemy Press LLC assumes no responsibility for any errors or omissions that may appear in the publication. The author and publisher gratefully acknowledge SAP’s kind permission to use its trademarks in this publication. This publication contains references to the products of SAP AG. SAP, the SAP Logo, R/3, SAP NetWeaver, SAP HANA and other SAP products and services mentioned herein are trademarks or registered trademarks of SAP AG in Germany and in several other countries all over the world. Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius and other Business Objects products and services mentioned herein are trademarks or registered trademarks of Business Objects in the United States and/or other countries. All other products mentioned in this book are registered or unregistered trademarks of their respective companies. SAP AG is neither the author nor the publisher of this publication and is not responsible for its content, and SAP Group shall not be liable for errors or omissions with respect to the materials. This material outlines SAP’s general product direction and should not be relied on in making a purchase decision. This material is not subject to your license agreement or any other agreement with SAP. SAP has no obligation to pursue any course of business outlined in this material or to develop or release any functionality mentioned in this document. This material and SAP’s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. SAP assumes no responsibility for errors or omissions in this document. ISBN: 978-0-9856008-0-8
About the Cover Image cover image is a European “No Speed Limit” sign. In terms of SAP HANA. this sign will immediately bring a smile to your face because you can step on the accelerator and drive as fast as you want to or as fast as your car can go (which ever comes first). we selected this image because SAP HANA allows your company to run at top speed with no artificial limit to how fast it can go. If you ever go visit SAP headquarters in Germany. If you’ve ever driven on the Autobahn T he in Germany. you’ll see this sign about 2 miles south of the Frankfurt airport on the A5 — and there’s no speed limit on your way to visit SAP. .
it’s fitting that we’ve been writing this S ince book in “real-time” and will be delivering it in “real-time”. Basically. that means that we can’t wait around for everything in the SAP HANA world to settle down and solidify before writing each chapter and expect everyone to hold their breath until the entire book is finished and ready to print. it’s important that readers keep connected to learn about the release of new chapters and content updates. .com website when you register to download the ebook and keep watching saphana.com. SAP HANA is moving extremely fast right now and you could be holding your breath for quite a while waiting for that day. Just like SAP HANA is disrupting the status quo in the database world and breaking lots of ossified rules of the game. sign up for the email updates from the saphanabook. Who says you have to wait till the whole book is written to release it? Who says you have to charge $$ for an extremely valuable book? Who says it has to be printed on paper with ink and sold in a bookstore? We’ve decided to break all those traditional publishing rules and release chapters as they are finished and then release the remaining chapters as they are completed later. Since this is a “digital-only” book.Note from the Author this book is about the shift to “real-time” business. And trust me. That’s pretty easy: Follow the book on twitter @EpistemyPress and @jeff_word. we’ll be doing much the same with this book.
Hitachi. Dell.Table of Contents 1 SAP HANA Overview Updated scale out and release date details 2 SAP HANA Architecture 3 SAP HANA Business Cases New Chapter 4 SAP HANA Applications 5 SAP NetWeaver Business Warehouse on SAP 6 Data Provisioning with SAP HANA 7 Data Modeling with SAP HANA 8 Application Development with SAP HANA 9 SAP HANA Administration & Operations 10 SAP HANA Hardware Updated PAM. HP sections 11 SAP HANA Projects & Implementation Updated RDS section and new advice section 12 SAP HANA Resources .
Andrea Neff. Nadav Helfman. Naren Chawla. Vitaliy Rudnytskiy (HP). Vijay Vijayasankar (IBM). Tag Robertson (IBM). Alvaro Tejada (SAP) SAP Partners Lane Goode (HP). Scott Leatherman. Thomas Zureck. Craig Cmehil (SAP). Michael Rey. Michael Erhardt. Ben Gruber. — Jeff SAP Colleagues Margaret Anderson. Johannes Beigel. Mike Eacrett. Lucas Kiesow. Harald Reiter (Deloitte). David Hull. Storm Archer. Andrea Voigt (Fujitsu). Lori Vanourek. Steve Thibodeau SAP Mentors Thomas Jung (SAP). Roland Kramer. Kathlynn Gallagher. Balaji Krishna. Nathan Saunders (Dell). Arne Arnold. Uddhav Gupta. Puneet Suppal. Tammy Powlas (Fairfax Water). Adolf Brosig. Daniel Rutschman. Si-Mohamed Said. KaiGai Kohei (NEC). Amit Sinha. Gunther Liebich. Lothar Henkes. Prasad Ilapani. many people have already been phenomenally A lthough helpful in the scoping. Many thanks to all of you for your support and collaboration. Jason Lovinger. Scott Shepard. Markus Fath. Bill Lawler. Kijoon Lee. Rick Speyer (Cisco). Ron Silberstein. Chris March (Hitachi) Production Robert Weiss (Development Editor) . Oliver Mainka. David Jonker. Their support has been invaluable and many more people will be involved as the book progresses.Acknowledgments we’re at the beginning of this journey. Ralf Czekalla. Bhuvan Wadhwa. Gigi Read. Wolfram Kleis. John Appleby (Bluefin). David Porter. content preparation and reviewing of this book.
Markus May (Libreka/MVB) Michelle DeFilippo (1106 Design) .Roland Schild. Daniela Geyer. Holger Fischelmanns.
How to use this book “May you live in interesting times” book is designed to provide an introduction to SAP HANA to a wide range of readers. Business people will likely skip to the applications and business case chapters while techies will jump ahead to the application development and hardware chapters. we’ve unfortunately had to make a few compromises in the scope and depth of the content in order to reach the widest possible audience. but will provide easy links to Level 2 technical content to continue learning about the various subtopics in more detail. it would probably be odd if anyone actually read this book from beginning to end (but go ahead if you want to). If we hadn’t. but in many ways. T his from C-level executives down to entry-level coders. Please refer to the last chapter to get a listing of additional free information sources on SAP . As such. We’re working on several Level 2 technical books on SAP HANA and are committed to providing as much technical and business content as possible through the Experience SAP HANA website and other channels.000-page encyclopedia that only a few hundred people would ever read. The content is structured so that everyone can begin with the introduction chapter and then skip to the subsequent chapters that most interest them. this would be a 10. In fact. Hopefully. We’ve tried to make this book as easy to read as possible to ensure that every reader can understand the concepts and get comfortable with the big picture of SAP HANA. This book should be the first thing everyone reads about SAP HANA. it is just the “tip of the iceberg”. its content is necessarily broad and not-too-technical. Although a great deal of this book focuses on “living in a world without compromises” from a technology and business perspective. you will enjoy reading the chapters and find it quite easy to “punch out” to additional technical information as you go regardless of your level of technical knowledge or business focus. We’ve also tried to cover as many of the high-level concepts as possible and provide copious links to deeper technical resources for easy access. The knowledge you will find in this book is the first step on the journey to becoming a realtime enterprise.
. SAP felt that every customer and ecosystem partner should have free access to the essential information they will need to understand SAP HANA and evaluate its impact on their future landscape. SAP HANA is a rapidly evolving product and its level of importance to SAP customers will continue to increase exponentially over the next several years. You can also follow @EpistemyPress on Twitter for updates. Given the massive strategic impact of SAP HANA on the medium and long-term IT architectures of its customers.HANA. SAP sponsored the writing of this book and has funded its publication as a free ebook to ensure that everyone can easily access this knowledge. Please continue to visit the SAP HANA Essentials website to download updated and revised editions when they are released (typically in May and November of each year). We will attempt to provide updated editions of this book on a semi-annual basis to ensure that you can easily access the most up-to-date knowledge on SAP HANA.
empower and renew us and serve to amplify our reach and our abilities. In the process. along with a bunch of services for sharing. videotapes and the stores that housed them. The iPhone has a high-definition camera within it. Within a single year. more books and more movies. purposeful ones. especially well-designed. I believe that information technologies. now approaching 800 million users (more than 10% of humanity). Twitter and Facebook. Some of the most visible recent examples of this dissolving of layers are the transformations we have seen in music. movies and books. 3D printing is an even more dramatic . The ensuing connectedness dissolves away intermediary layers of inefficiency and indirection.Foreword By Vishal Sikka. in more consumable ways. especially the Gutenberg press. distributing and publishing pictures. Their content got separated from their containers and got housed in more convenient. which better tie into our lives. recognition of T ime individuals who spoke up around the world — from the Arab countries to Wall Street. SAP AG magazine picked “The Protester” as its person of the year for 2011.D. to start the Protestant Reformation. from India to Greece — individuals whose voices were amplified and aggregated by modern technology and its unprecedented power to connect and empower us. it reached almost a million of the 1. During the American Revolution. By putting 3000 songs in our pockets.5 million residents of the 13 American colonies — about twothirds of the populace. are often viewed as the harbinger of social networking. Thomas Paine published his Common Sense manifesto on a derivation of the Gutenberg press. Executive Board Member. Ph. more modular vessels. But social networking is not new. phonograph records. layers of inefficiency got dissolved. Yet there is more music than ever before. even editing them — services that used to be inside darkrooms and studios. A recent issue of the Economist described Martin Luther’s use of social networking. and helped seed democracy and America’s birth. the iPod liberated our music from the housings that confined it. as have physical compact discs. Physical books and the bookstores they inhabited have been rapidly disappearing.
a complete removal of the traditional database underneath. At Yodobashi. batch processing is converting to real time. based on the purchases she is about to make. SAP HANA provides a single in-memory database foundation for managing transactional as well as analytical data processing. as our chairman and co-founder Hasso Plattner challenged me. Today’s machines can bring large amounts of mainmemory. It is time for a rethink. and our principle of delivering innovation without disruption. cloud computing. have seen performance improvements of thousands to tens of thousands times. Customers like Colgate-Palmolive. A remarkable musical flute was printed recently at MIT. and business processes are being rethought. But even more important is the opportunity to rethink business processes. while the customer is in a store. ostensibly to lower the costs of integrated systems. this re-bundling increases the clutter that already exists in enterprise landscapes. SAP HANA achieves this simplification by taking advantage of tremendous advances in hardware over the last two decades. without forcing a modification of existing systems. and lots of multi-core CPUs to bear on massively parallel processing of information very inexpensively. The incentive for a customer can be calculated on the fly. The capabilities and services provided by workshops and factories are now embodied within a printer that can print things like tools and accessories. and uses this connectivity to bypass the intermediaries and get straight at the things it seeks.example of this transformation. the calculation of incentives for loyalty customers used to take 3 days of data processing. together with mobility. SAP HANA was designed from the ground-up to leverage this. An empowered populace gets more connected. we have been engaged in such rethinking. instead of asking pre-fabricated questions on pre-aggregated or summarized . once a month. At SAP. With SAP HANA.000 times. With SAP HANA. as the transaction unfolds. I see layers of inefficiency dissolving all around us. delivering fundamental improvements in performance and simplification. SAP HANA brings these benefits non-disruptively. we delivered SAP Business Warehouse on SAP HANA. and the business consequences are radical. In reality. Thus a complex question can be posed to real-time operational data. our own SAP IT and many others. and consequently that of our customers. connecting and acting in real-time — whether it is to stage uprisings or rent apartments. its sound indistinguishable from that produced by factory-built flutes of yesterday. and our customers are starting to see its results. is driven by an in-memory product called SAP HANA which. This renewal of SAP’s architecture. Nongfu Spring. the Essar Group. is helping to radically simplify enterprise computing and dramatically improve the performance of businesses without disruption. without disruption. a large Japanese retailer. edit pictures or consume apps by the millions. The IT industry has focused on too much repackaging and reassembly of existing layers into new bundles. And yet enterprises have been far too slow to benefit from such renewal and simplification that is pervading other parts of our lives. Charmer Sunbelt. Provimi. or intellectual renewal. And in Fall 2011. The empowered store-manager can determine these at the point of sale. food and musical instruments. plan travel or author books. this happens now in 2 seconds — a performance improvement of over 100. for the last several years.
Another customer is using SAP HANA to determine optimal routes for taxicabs. and take control of their energy management. The management and optimization of their finances. Looking ahead. Vishal Sikka is a member of the Executive Board of SAP AG and heads the technology and innovation areas. While this architecture is vastly disruptive to a traditional relational database architecture. oil companies can better explore energy sources. communications. something that was impossible before SAP HANA. And it scales simply with addition of more processors or more blades. can all be run off a single. Even more exciting. based on our instincts as well as our analysis. Dr. elastically-scalable hardware infrastructure: a grand dissolving of the layers of complexity in enterprise landscapes. to our customers it brings fundamental innovation without disruption. healthcare. combined with mobility and cloud-based delivery. and can be delivered as appliances. And it is this empowerment and renewal. Thus various types of applications. are the unprecedented applications that are now within our reach. Banks can manage risks in real-time. a cloud of approximately 1000 servers of 80-cores and 2 terabytes of memory each.data. that continually brings us all forward. and healthcare companies can analyze vast amounts of genome data in real time. One of our customers in Japan is working on using SAP HANA to analyze genome data for hundreds of patients each day. driven by purposeful technologies. Airlines and heavy machinery makers can do predictive maintenance on their machines. and across application types. Empowering us to take actions in real time. SAP HANA hardware is built by various leading hardware vendors from industry standard commodity components. in a single system. can enable more than 1 billion people on the planet to interactively explore their energy consumption based on real-time information from their energy meters and appliances. By my estimate. . entertainment and other activities. mining vast amounts of data as needed. To re-think our solutions to solving existing problems — and to help businesses imagine and deliver solutions for previously unsolved problems. SAP HANA also integrates text processing with managing structured data. I expect that we will see lots of amazing improvements similar to Yodobashi’s. The possibilities are endless. Just as the iPod put our entire music libraries in our pockets. can similarly be made truly dynamic. insurance. private or public clouds. across a company’s lines of businesses. SAP HANA. enables us to take our entire business with us in our pocket.
consider that you’re probably reading this book on an e-reader. To understand this point. SAP HANA is disrupting the technology industry in much the same way that Amazon and Apple have disrupted the publishing industry. which is a massively disruptive innovation for the positively ancient publishing industry. This technology represents an overwhelming assault of disruptive innovation on a 500+ year-old industry in less than 5 years. and reading it remained largely unchanged for several hundred years. That is — until Amazon and Apple came along and digitized the production. distribution. The IT Industry: A History of Technology Constraints Throughout the history of the IT industry. Today. primarily in the distribution chain. The book industry has operated under the same basic rules since Gutenberg mechanized the production of books in 1440. but the basic processes of writing a book. SAP HANA is one of those massively disruptive innovations for the enterprise IT industry. we need to consider a few fundamental rules of that industry.Chapter 1 SAP HANA Overview “Significant shifts in market share and fortunes occur not because companies try to play the game better than the competition but because they change the rules of the game” — Constantinos Markides 1 industry has a certain set of “rules” that govern the way the companies in that industry E very operate. These companies are also starting to revolutionize the writing of books by providing new authoring tools that make the entire process digital and paper-free. but the general rules stay basically the same — unless some massive disruption occurs that changes the rules or even the entire game. There were a few subsequent innovations within the industry. the capabilities of applications have always been . Before we discuss how this happens. and consumption of books. printing it. The rules might be adjusted from time to time as the industry matures.
constrained to a great degree by the capabilities of the hardware that they were designed to run on. This explains the “leapfrogging” behavior of software and hardware products, where a more capable version of an application is released shortly after a newer, more capable generation of hardware — processors, storage, memory, and so on — is released. For example, each version of Adobe Photoshop was designed to maximize the most current hardware resources available to achieve the optimal performance. Rendering a large image in Photoshop 10 years ago could take several hours on the most powerful PC. In contrast, the latest version, when run on current hardware, can perform the same task in just a couple of seconds, even on a low-end PC. Enterprise software has operated on a very similar model. In the early days of mainframe systems, all of the software — specifically, the applications, operating system, and database — was designed to maximize the hardware resources located inside the mainframe as a contained system. The transactional data from the application and the data used for reporting were physically stored in the same system. Consequently, you could either process transactions or process reports, but you couldn’t do both at the same time or you’d kill the system. Basically, the application could use whatever processing power was in the mainframe, and that was it. If you wanted more power, you had to buy a bigger mainframe. The Database Problem: Bottlenecks When SAP R/3 came out in 1992, it was designed to take advantage of a new hardware architecture — client-server — where the application could be run on multiple, relatively cheap application servers connected to a larger central database server. The major advantage of this architecture was that, as more users performed more activities on the system, you could just add a few additional application servers to scale out application performance. Unfortunately, the system still had a single database server, so transmitting data from that server to all the application servers and back again created a huge performance bottleneck. Eventually, the ever-increasing requests for data from so many application servers began to crush even the largest database servers. The problem wasn’t that the servers lacked sufficient processing power. Rather, the requests from the application servers got stuck in the same input/output (IO) bottleneck trying to get data in and out of the database. To address this problem, SAP engineered quite a few “innovative techniques” in their applications to minimize the number of times applications needed to access the database. Despite these innovations, however, each additional database operation continued to slow down the entire system. This bottleneck was even more pronounced when it came to reporting data. The transactional data — known as online transaction processing, or OLTP — from documents such as purchase orders and production orders were stored in multiple locations within the database. The application would read a small quantity of data when the purchasing screen was started up, the user would input more data, the app would read a bit more data from the database, and so on, until the transaction was completed and the record was updated for the last time. Each transactional record by itself doesn’t contain very much data. When you have to run a report across every transaction in a process for several months, however, you start dealing with huge amounts of data that have to be pulled through a very slow “pipe” from the database to the
application. To create reports, the system must read multiple tables in the database all at once and then sort the data into reports. This process requires the system to pull a massive amount of data from the database, which essentially prevents users from doing anything else in the system while it’s generating the report. To resolve this problem, companies began to build separate OLAP systems such as SAP NetWeaver Business Warehouse to copy the transaction data over to a separate server and offload all that reporting activity onto a dedicated “reporting” system. This arrangement would free up resources for the transactional system to focus on processing transactions. Unfortunately, even though servers were getting faster and more powerful (and cheaper), the bottleneck associated with obtaining data from the disk wasn’t getting better; in fact, it was actually getting worse. As more processes in the company were being automated in the transactional system, it was producing more and more data, which would then get dumped into the reporting system. Because the reporting system contained more, broader data about the company’s operations, more people wanted to use the data, which in turn generated more requests for reports from the database under the reporting system. Of course, as the number of requests increased, the quantities of data that had to be pulled correspondingly increased. You can see how this vicious (or virtuous) cycle can spin out of control quickly. The Solution: In-Memory Architecture This is the reality that SAP was seeing at their customers at the beginning of the 2000’s. SAP R/3 had been hugely successful, and customers were generating dramatically increasing quantities of data. SAP had also just released SAP NetWeaver2, which added extensive internet and integration capabilities to its applications. SAP NetWeaver added many new users and disparate systems that talked to the applications in the SAP landscape. Again, the greater the number of users, the greater the number of application servers that flooded the database with requests. Similarly, as the amount of operational data in the SAP NetWeaver Business Warehouse database increased exponentially, so did the number of requests for reports. Looking forward, SAP could see this trend becoming even more widespread and the bottleneck of the database slowing things down more and more. SAP was concerned that customers who had invested massive amounts of time and money into acquiring and implementing these systems to make their businesses more productive and profitable would be unable to get maximum value from them. Fast forward a few years, and now the acquisitions of Business Objects and Sybase were generating another exponential increase in demands for data from both the transactional and analytic databases from increasing numbers of analytics users and mobile users. Both the volume of data and the volume of users requesting data were now growing thousands of times faster than the improvements in database I/O. Having become aware of this issue, in 2004 SAP initiated several projects to innovate the core architecture of their applications to eliminate this performance bottleneck. The objective was to enable their customers to leverage the full capabilities of their investment in SAP while avoiding the data latency issues. The timing couldn’t have been better. It was around this time
that two other key factors were becoming more significant: (1) internet use and the proliferation of data from outside the enterprise, and (2) the regulatory pressures on corporations, generated by laws such as Sarbanes-Oxley, to be answerable for all of their financial transactions. These requirements increased the pressure on already stressed systems to analyze more data more quickly. The SAP projects resulted in the delivery of SAP HANA in 2011, the first step in the transition to a new in-memory architecture for enterprise applications and databases. SAP HANA flips the old model on its head and converts the database from the “boat anchor” that slows everything down into a “jet engine” that speeds up every aspect of the company’s operations.
SAP’s Early In-Memory Projects
SAP has a surprisingly long history of developing in-memory technologies to accelerate its applications. Because disk I/O has been a performance bottleneck since the beginning of threetier architecture, SAP has constantly searched for ways to avoid or minimize the performance penalty that customers pay when they pull large data sets from disk. So, SAP’s initial inmemory technologies were used for very specific applications that contained complex algorithms that needed a great deal of readily accessible data. The Beginnings: LiveCache and SAP BWA When SAP introduced Advanced Planning Optimizer (APO) as part of its supply chain management application in the late 1990s, the logistics planning algorithms required a significant speed boost to overcome the disk I/O bottleneck. These algorithms — some of the most complex that SAP has ever written — needed to crunch massive amounts of product, production, and logistics data to produce an optimal supply chain plan. SAP solved this problem in 1999 by taking some of the capabilities of its open-source database, SAP MaxDB (called SAP DB at the time), and built them into a memory-resident cache system called SAP LiveCache. Basically, LiveCache keeps a persistent copy of all of the relevant application logic and master data needed in memory, thus eliminating the need to make multiple trips back and forth to the disk. LiveCache worked extremely well; in fact, it processed data 600 times faster than disk-based I/O. Within its narrow focus, it clearly demonstrated that in-memory caching could solve a major latency issue for SAP customers. In 2003, a team in SAP’s headquarters in Waldorf, Germany, began to productize a specialized search engine for SAP systems called TREX (Text Retrieval and information EXtraction). TREX approached enterprise data in much the same way that Google approaches internet data. That is, TREX scans the tables in a database and then creates an index of the information contained in the table. Because the index is a tiny fraction of the size of the actual data, the TREX team came up with the idea of putting the entire index in the RAM memory of the server to speed up searches of the index. When this technology became operational, their bosses asked them to apply the same technique to a much more imposing problem: the data from a SAP BW cube. Thus, Project Euclid was born. At that time, many of the larger SAP BW customers were having significant performance issues with reports that were running on large data cubes. Cubes are the basic mechanism by
the success of BWA proved to SAP and its customers that in-memory data processing just might be an architectural solution to database bottlenecks. As we’ll see later. the team discovered how to package Euclid into a stand-alone server that would sit next to the existing SAP BW system and act as a non-disruptive “turbocharger” for a customer’s slow SAP BW reports. In the best spirit of disruptive innovators. this undertaking is a lot more complicated than it sounds. however. The Next Step: The Tracker Project Once the results for BWA and LiveCache began to attract attention. In 2005. The result was the Tracker Project. it represented another successful use of in-memory. SAP launched the product SAP NetWeaver Business Intelligence Accelerator. Basically. (The company subsequently changed the name to SAP NetWeaver Business Warehouse Accelerator. in 2005. Because the new SAP database was in an early experimental stage and the final product could seriously disrupt the market. but eliminating the disk completely from the architecture takes the concept to an entirely different level of complexity and introduces a great deal of unknown technical issues into the landscape. or BWA) BWA has since evolved into one of SAP’s best-selling products. SAP decided to build a skunkworks project to validate and test the idea.which SAP BW stores data in multidimensional structures. Intel immediately sent a team to SAP headquarters to begin the optimization work. the team was an all-star lineup of everyone inside and outside SAP who could contribute to this “big hairy audacious goal” of building the first in- . a few of the key architects from the SAP MaxDB open-source database team. with one of the highest customer satisfaction ratings. or BIA. Along with LiveCache. The SAP BW team had done just about everything possible in the SAP BW application to increase performance. Even more importantly. the SAP ERP performance optimization and benchmarking gurus. Therefore. SAP decided to take the next big step and determine whether it could run an entire database for an SAP system in memory. sometimes even days. the Tracker Project was strictly “Top Secret. and several database experts from outside the company. Initial results for Euclid were mind-blowing: The new technology could execute query responses for the same reports on the same data thousands of times faster than the old system. Since that time the two companies have continuously worked together to optimize every successive generation of chips. The Tracker team was composed of the TREX/BWA engineers. the TREX team devised a strategy to eliminate the database from the equation entirely by indexing the cubes and storing the indexes in highspeed RAM. The only remaining solution was to eliminate the bottleneck itself. BWA solved a huge pain point for SAP customers.” even to SAP employees. Using memory as a cache to temporarily store data or storing indexes of data in memory were key innovations. the key engineers who built LiveCache. Eventually. but had run out of options in the application layer. At the same time. Running reports on very large cubes (>100GB) was taking several hours. thereby increasing performance exponentially. SAP held some senior-level meetings with Intel to formulate a joint-engineering project to optimize Intel’s new dual-core chips to natively process the SAP operations in parallel.
which essentially matched the performance of the two leading certified databases at the time. hired several of the most distinguished database geniuses on the planet. SAP began an academic research project to experiment with the inner workings of in-memory databases with faculty and students at the Hasso Plattner Institute at the University of Potsdam in Germany.memory database prototype for SAP (the direct ancestor of SAP HANA). several researchers at Stanford University had performed the first experiments to build an in-memory database for a project at HP Labs. it took Microsoft several years of engineering to port Microsoft SQL to SAP and pass the benchmark the first time. In the mid-1990s. The researchers examined the prototypes from the Tracker team — now called NewDB — and added some valuable external perspectives on how to mature the technology for enterprise applications. To put that in perspective. In late 2005. an entirely new world of possibilities had opened up for SAP to fundamentally change the rules of the game for database technology. The team completed the porting and verification of the in-memory database on a server with 64gb of RAM. In early 2006. SAP quietly acquired Callixa and P*time (as well as a couple of other specialist database companies). Suddenly. and put them to work with the Tracker team. Passing the benchmark in such a short time with a small team — in total secrecy — was a truly amazing feat. less than four months after the start of the project. the Tracker team passed its primary performance and “reality check” goal: the SAP Standard Application Benchmark for 1000 user SD two-tier benchmark with more than 6000 SAPs. . and the other was a native in-memory database called P*Time. Shortly after achieving this milestone. Two of the Stanford researchers went on to found companies to commercialize their research. which was the maximum supported memory at the time. One product was a database query optimization tool known as Callixa.
Not only did these revelations shock the technology world into the “new reality” of in-memory databases. Hasso Plattner. SAP embarked on a “bullet-proofing” effort to evolve the “project” into a “product”. If you haven’t seen his keynote speech. SAP announced the first live customers on SAP HANA and that SAP HANA was now generally available. SAP had renovated this software so that it could run natively on top of SAP HANA. In November 2011. SAP achieved another milestone when it released SAP Business Warehouse 7. In May 2010. It’s Professor Plattner at his best. This development sent shockwaves throughout the data warehousing world because almost every SAP NetWeaver Business Warehouse customer could immediately 3 replace their . SAP also introduced the first SAP applications that were being built natively on top of SAP HANA as an application platform.However. SAP’s supervisory board chairman and chief software advisor. If you saw it when he delivered it. So. for the next four years.3. but they initiated a massive shift for both SAP and its partners and customers into the world of “real-time business”. passing a benchmark and running tests in the labs are far removed from the level of scalability and reliability needed for a database to become the mission-critical heart of a Fortune 50 company. Different Game. Different Rules: SAP HANA One year later. it’s worth watching. it’s probably worth watching again. announced SAP’s vision for delivering an entirely in-memory database layer for its application portfolio.
one public company might require 10 days to complete its quarterly closing process. Why does it take one company twice as long as its competitor to complete the same process? What factors contribute to that additional “process latency”? . every business process in a company has some amount of “latency” associated with it. The team spoke. however. For example. it also had to reduce the complexity and costs of managing the landscape for the IT department. manufacture their products more efficiently. Innovation without Disruption Clay Christensen’s book The Innovator’s Dilemma was very popular reading among the Tracker team during the early days. At its core. In addition to all the technical challenges of building a completely new enterprise-scale database from scratch on a completely new hardware architecture. while its primary competitor accomplishes this task in 5 days — even though both companies are using the same SAP software to manage the process. They realized that even the most incredible database would be essentially useless if SAP’s customers couldn’t make the business case to adopt it because it was too disruptive to their existing systems. the entire “stack” needed to run a Fortune 50 company is maddeningly complex. disk-based database with SAP HANA. SAP would have to build a hugely disruptive innovation to the database layer that could be adopted and implemented by its customers in a non-disruptive way at the business application layer. Making that business case involved much more than just the eyecatching “speeds and feeds” from the raw technology. At the same time. SAP’s customers would switch databases only if the new database was minimally disruptive to implement and extremely low risk to operate. The Business Impact of a New Architecture When viewed from a holistic perspective.old. with the senior IT leadership of several of SAP’s largest customers to obtain insights concerning the types of concerns they would have about such a monumental technology shift at the bottom of their “stacks. SAP designed Business Warehouse 7. sell their products more effectively.” The customers provided some valuable guidelines for how SAP should engineer and introduce such a disruptive innovation into their mission-critical landscapes. to engineer a new technology architecture for a company. So. under NDA. SAP’s senior executives made the team’s primary objective the development of a disruptive technology innovation that could be introduced into SAP’s customers’ landscapes in a non-disruptive way. What made this new architecture especially attractive was the fact that SAP customers did not have to modify their current systems to accommodate it. the new SAP database architecture was created to help users run their business processes more effectively4. you first have to focus on WHAT the entire system has to do for the business. SAP also had to be very thoughtful about how its customers would eventually adopt such a fundamentally different core technology underneath the SAP Business Suite. In essence. and purchase materials economically. To make the transition as painless as possible for its customers. Today. It had to enabled them to track their inventory more accurately.3 to be a non-disruptive innovation. To accomplish this difficult balancing act.
they invent workarounds to avoid the constraint. once you remove all of the latency from the systems. extend.” Significantly. SAP NetWeaver. In addition. however. and began to renovate the entire portfolio of SAP apps to become extremely flexible and much easier to modify. SAP also had to innovate in a third direction: business flexibility. However.The answers lie in the reality that the software is simply the enabler for the execution of the business process. When businesspeople can’t use a system to get a quick response to their questions or get their job done when they need to. occurs because people have to wait while their information systems process the relevant data. there’s an even darker side to slow systems. The effort and costs spent on “inventing” workarounds to the performance limitations of the system waste a substantial amount of institutional energy and creativeness that ideally should be channeled into business innovation. such as lunch breaks or meetings. the major benefits of in-memory storage are that users no longer have to wait for the system. As we have discussed.” As we discussed earlier. Both of these factors introduce latency into process execution. cloud applications. It’s like shining a spotlight on all the problem areas of the process now that the system latency is no longer clouding up business transparency. Some of that waiting is due to human activities. and big data scenarios were creating a whole new set of business possibilities for customers. The people who have to work together to complete the process. Much of it. inflexible. The Need for Business Flexibility In addition to speeding up database I/O throughput and simplifying the enterprise system architecture. and they result in less effective use of all the system’s capabilities. Despite this progress. none of that flexibility was going to benefit their customers if the applications and platform that managed those dynamic business processes were chained to a slow. The only way out of this dilemma was for SAP to innovate around the database problem . and expensive database. workarounds can seriously compromise data quality and integrity. SAP’s customers needed a huge amount of flexibility to modify. users can focus on eliminating the latency in the other areas of the process. In 2003. The old saying that “time is money” is still completely true. SAP had become adept at automating “standard” business processes for 24 different industries globally. Unfortunately. new processes were springing up too fast to count. and “latency” is just a nice way of saying “money wasted while waiting. Slow-performing systems force people to take more time to complete their jobs. latency is a bad thing. Clearly. both inside and outside the company. having to wait several minutes or several hours or even several days to obtain an answer from your SAP system is a primary contributor to process latency. and adapt their core business processes to reflect their rapidly changing business needs. and the information they need to make more intelligent decisions is instantly available at their fingertips. however. SAP released their service-oriented architecture. It also discourages people from using the software frequently or as it was intended. often have to do a lot of “waiting” both during and between the various process steps. Thus. Over the years. companies that employ in-memory systems are operating in “real time. Mobile devices. however.
. or customers won’t purchase it. In hindsight. a fairly weak processor. There was a tiny monochrome display. 5gb of disk for roughly the same price as 64mb of RAM was a huge difference. each new generation of product or technology has to be faster. but it was so phenomenally better and cheaper per megabyte (even at $399) that it became a category killer. I/O is hundreds to thousands of times faster on RAM than on disks. cheaper is even more important than just the raw technology. cheaper model perfectly. The key innovation was that Apple was able to fit a tiny 1. the hard drive took up most of the case. and cheaper are fundamental characteristics that must be present for a successful product introduction. when you compare the total cost of ownership (TCO) of in-memory databases. tighter integration with the apps. so the cost per megabyte per second calculation wasn’t terribly relevant. Faster. better. In-memory computing fits the faster. In-memory databases are a better architecture due to their simplicity. That is. there are some amazing possibilities. First. and cheaper than the generation it is replacing. better. more flexible. better. even though it wasn’t the first MP3 player on the market. Finally. and SAP couldn’t afford to sit by and watch these problems continue to get worse for their customers. Cheaper. Better. however. they’re even more economical to operate than traditional databases due to the reduction of superfluous layers and unnecessary tasks. By that measure. leaving very little room for anything else. most importantly. hybrid row/column store. Better. Despite these limitations. that faster. It wasn’t significantly faster than its competitors. and it couldn’t have been more critical to SAP’s future success. it revolutionized the way that people listened to music.” He maintains. None of the existing database vendors had any incentive to change the status quo (see The Innovator’s Dilemma for all the reasons why). When Apple introduced the iPod in 2001. simpler. But faster.entirely. a disappointingly short battery life.”) I/O speed wasn’t a significant concern for playing MP3s. when you compare the cost of an in-memory database to that of a disk-based database on the appropriate metric — cost per gigabyte per second — in-memory is actually cheaper. Geoffrey Moore has some great thoughts on how game-changing technologies “cross the chasm. SAP needed to engineer a breakthrough innovation in in-memory databases to build the foundations for a future architecture that was faster. and ease of operations. If you really look at what the switch from an “old” platform to a “new” platform can do for overall usability of the solutions on top of the platform. It was one of those impossible challenges that engineers and business people secretly love to tackle. There’s really no comparison in how rapidly you can get memory off a database in RAM than off a database on disk. Also. (This is a classic illustration of “changing the rules of the game. at a time when most other MP3 players could hold only ~64mb of music in flash memory. better. Cheaper There’s another fundamental law of the technology industry: Faster. a clunky mechanical “click wheel” user interface. and much cheaper to acquire and operate. The physics needed to spin a hard disk drained the battery very quickly. Apple had to make several architectural compromises to squeeze that hard drive into the iPod. and. Take the ubiquitous iPod for example. among other things.8-inch hard drive into its small case so you could carry 5gb of music in your pocket.
Fast-forward six years. Apple could also build another model with nearly all of the same parts that could also make phone calls. the storage capacity of the hard drive was no longer such a big deal. in 2001 people had been thrilled with 5gb of storage. Apple had added a color screen and a pressure-sensitive “click wheel. Significantly. making it easier to carry and store. which contained 160gb of storage. By this time. however. Going even further. It had an operating system. because they could download their entire CD collection onto the iPod. eliminating the physical hard drive more than doubled the battery life since there were no more mechanical disks to spin. In addition. Inserting a bigger motherboard in turn allowed Apple to insert a larger.the iPod was still so much better than anything else out there it soon took over the market. Hard drives had become so enormous that nobody had enough music to fill them. Most importantly. more powerful processor in the device. Apple could build an iPod with 16gb of solid-state RAM storage — which was only one-tenth of the capacity of the current hard drive model — for the same price as the 2001 model. Apple could now turn the entire front of the device into a display. the newer model was similar to the original in most ways. First. however. In 2007. for several reasons. and Apple was selling millions of units of its most current version of the “classic” iPod. In addition to the vastly expanded storage capacity. long battery life. which it redesigned as a touch-screen interface (hence the name iPod Touch). it created more room for a bigger motherboard and a larger display. These innovations essentially transformed a simple music player into a miniature computer that you could carry in your pocket. Removing the hard drive and its spinning disks had a huge impact on Apple’s design parameters. the new model sold at the same price as the original. audio and video capabilities. 32 times more than the original 5gb model. In fact. Meanwhile. Comparison of Apple iPod Models . It was the shift to solid-state memory as the storage medium for iPods that really changed the game for Apple. In fact. and a sufficient amount of storage.” Otherwise. Moore’s law had been in effect for four full cycles and 16gb of memory cost about the same as a 160gb hard drive. it enabled the company to shrink the thickness and reduce the weight of the iPod.
Once a large number of people began to carry a computer around in their pocket. Think about that for a second: Apple had to eliminate the key technology in the iPod that had made them so successful in order to move to the next level of success with the iPod Touch and the iPhone. and. getting rid of the hard drive in the iPods was the most critical technology decision Apple made to deliver the iPod Touch. eventually. it was the same piece of technology that made the original iPod so successful. Most of the other pieces of technology in the architecture improved as expected over the years. Although this might seem like an obvious choice in retrospect. it only made sense that developers would build new applications to exploit the capabilities of the new platform. the iPad. In essence. at the time it required a huge leap of faith to take. Ironically. But the real . Although Apple couldn’t have predicted the success of games like “Angry Birds.” they realized that innovation couldn’t be unleashed on their new platform until they removed the single biggest piece of the architecture that was imposing all the constraints.Source: Apple Inc. iPhone.
With the increasing number of cores. The key difference with SAP HANA is that all of those caches and layers are eliminated because the entire physical database is literally sitting on the motherboard and is therefore in memory all the time. SAP is convinced that SAP HANA represents a similar architectural shift for its application platform. SAP thinks that there will also be a small category of its customers who will continue to want the “old” architecture — so they’ll continue to support that option. somebody must be buying the “old” iPods and Apple must be making some money off of them. At that point. It is important to note that there are quite a few technical differences between a database . and cheaper architecture. however. In fact. Some of these concepts might be similar to what you already know about databases and server technology. In-Memory Basics Thus far. Note: as of early 2012. Storing data in memory isn’t a new concept. Historically database systems were designed to perform well on computer systems with limited RAM. and 128 cores will soon be available. This arrangement dramatically simplifies the architecture. in these systems slow disk I/O was the main bottleneck in data throughput. That single decision freed Apple to innovate without constraints and allowed them to change the rules of the game again. In a disk-based database architecture. but do you know anyone who’s bought a hard-drive based iPod in the last five years? You’d have to really need all that storage to give up all the features of the iPod touch. with fast communication between processor cores enabling parallel processing. Apple still makes and sells the “classic” iPod (160gb/$249). but it is a tiny fraction of their overall iPod sales. that merit discussion. like the solidstate memory in the iPod. CPUs are able to process increased data volumes in parallel. modern servers can have 2TB of system memory. but they’re predicting a similar adoption trend once the SAP Business Suite is supported on SAP HANA. Main memory is no longer a limited resource. you’ll need an overwhelmingly compelling business reason to forego all the goodness of the new architecture and renovated SAP apps on top of SAP HANA. which allows them to hold complete databases in RAM. So. here are a few basic concepts about in-memory computing that you’ll need to understand. better. As we have seen. SAP also believes that this new architecture. Today.game changer was the switch from disk to memory. Before we do so. we’ve focused on the transition to in-memory computing and its implications for IT. back to the memory-as-storage paradigm that the portable music player market had started with. there are several levels of caching and temporary storage to keep data closer to the application and avoid excessive numbers of round-trips to the database (which slows things down). With this information as background. There are also some cutting-edge concepts. we next “dive into the deep end” of SAP HANA. Currently server processors have up to 64 cores. however. multi-core CPUs — multiple CPUs located on one chip or in one package — are standard. will encourage the development of a new breed of business applications that are built natively to exploit this new platform. this arrangement shifts the performance bottleneck from disk I/O to the data transfer between CPU cache and main memory (which is already blazing fast and getting faster). What is new is that now you can store your whole operational or analytic database entirely in RAM as the primary persistence layer5. Eliminating the disk-based database will provide future customers with a faster. Significantly.
Parallel Processing Multiple CPUs can now process parallel requests in order to fully utilize the available computing resources. Pure In-Memory Database With SAP HANA. It also enables the developer to alter an existing table from columnar to row-based and vice versa. all relevant data are available in main memory. The table is searched based on values of a few columns. This doesn’t slow down performance. which avoids the performance penalty of disk I/O completely. To store a table in linear memory. Row-based tables have advantages in the following circumstances: . etc. not only is there a bigger “pipe” between the processor and database. because the required backup operations to disk can take place asynchronously as a background task.). The SAP HANA database allows the application developer to specify whether a table is to be stored column-wise or row-wise. a database table is a two-dimensional data structure with cells organized in rows and columns. in contrast. Conversely. however. Column-based tables have advantages in the following circumstances: Calculations are typically executed on a single column or a few columns only. So. but this pipe can send a flood of data to hundreds of processors at the same time so that they can crunch more data without waiting for anything. The table has a large number of rows. High compression rates can be achieved because the majority of the columns contain only few distinct values (compared to the number of rows). A row-oriented storage system stores a table as a sequence of records. two options exist: row-based storage and column storage. scan. There’s a techie book6 on all those conceptual differences if you really want to get down into the details. The decision to use columnar or row-based tables is typically a determined by how the data will be used and which method is the most efficient for that type of usage.that was designed to be stored on a disk versus one that was built to be entirely resident in memory. What follows here is a brief summary of some of the key advantages of SAP HANA over its aging disk-based cousins. in column storage the entries of a column are stored in contiguous memory locations. just like a Microsoft Excel spreadsheet. Columnar and Row-Based Data Storage Conceptually. is organized as a linear structure. so that columnar operations are required (aggregate. Computer memory. The table has a large number of columns. Either disk or solid-state drives are still required for permanent persistency in the event of a power failure or some other catastrophe. SAP HANA is a “hybrid” database that uses both methods simultaneously to provide an optimal balance between them. each of which contains the fields of one row.
The columns contain primarily distinct values so that the compression rate would be low. Persistence Layer The SAP HANA database persistence layer stores data in persistent disk volumes (either hard disk or solid-state drives). (This applies to many selects and/or updates of single records. because the persistence layer manages restore points and backup at such high speeds (from RAM to SSD) and recovery from disk to RAM is so much faster than from regular disk. we can focus more specifically on the SAP HANA architecture. SAP HANA is quite different “under the hood” than any database in the market. If power is lost.. it includes all of the standard application interfaces and libraries so that developers can immediately get to work using it. and it has to store and manage data reliably. As we noted earlier. SAP HANA in-memory appliance . however. Despite these surface similarities. configuration tables). it is delivered as a pre-configured. However. you actually “lose” less data and recover much faster than in a traditional disk-based architecture. It includes many tools and capabilities “in the box” that make it much more valuable and versatile than a regular database. Second. data sources have to interface with it. companies can typically achieve between 5x and 10x compression ratios on the raw data. SAP HANA Architectural Overview Now that we’ve discussed the key concepts underlying in-memory storage. In reality. without re-learning any proprietary APIs. SAP HANA is much more than just a database. OS and other associated programs beyond just the raw table data. This means that 5TB of raw data can optimally fit onto an SAP HANA server that has 1TB of RAM. pre-installed appliance on certified hardware. conceptually SAP HANA is very similar to most databases you’re familiar with. In fact. Neither aggregations nor fast searching is required. it’s a full-featured database platform. The table has a small number of rows (e. the data in RAM is lost. In what ways is SAP HANA unique? First. Applications have to put data in and take data out of the database. SAP HANA uses an advanced delta-insert approach for rapid backup and logging. swap space. This eliminates many of the typical activities and problems you find in regular databases. g.The application needs to only process a single record at one time.) The application typically needs to access a complete record (or row). The persistence layer ensures that changes are durable and that the database can be restored to the most recent committed state after a restart. Compression Because of the innovations in hybrid row/column storage in SAP HANA. SAP typically recommends that companies double the estimated compressed table data to determine the amount of RAM needed in order to account for real-time calculations.
it offers several SQL extensions on top of this standard. there are some features — for example. We’ll discuss them in much more technical detail in the SAP HANA Architecture chapter. . We’ll spend a few moments here explaining these capabilities at a basic level. time-based queries and columnstore specific parameters — that are supported only for columnar tables. However. SAP HANA comes with several ways to connect easily to nearly any source system in either real-time or near real-time. Programming Interfaces for SAP HANA SQL SQL is the main interface for client applications. The SQL implementation of the SAP HANA database is based on SQL 92 entry-level features and core features of SQL 99.Finally. These extensions are available for creating tables as both row-based and column-based tables and for conversion between the two formats. These features are designed to make SAP HANA as close to “plug-and-play” as it can be and to make it a non-disruptive addition to your existing landscape. However. For most SQL statements it is irrelevant whether the table is column-based or row-based.
It is based on the open-source Eclipse framework. Calculation Engine What truly makes SAP HANA unique is that.SQLScript The SAP HANA database has its own scripting language. MDX Interface The SAP HANA database also supports MDX (MultiDimensional eXpressions). SQLScript is similar conceptually to “stored procedures. MDX can be used to connect a variety of analytics applications like SAP Business Objects products and clients such as Microsoft Excel. Examples of common business functions are “currency conversion” and “calendar functionality.” but it contains several modern innovations that make it much more powerful and flexible. Planning Engine The SAP HANA database contains a component called the planning engine that allows financial planning applications to execute basic planning operations in the database layer. Python. By incorporating procedural language support — C++. processed.” SAP HANA Studio The SAP HANA Studio is the primary interface for developers. it can achieve exceptional performance because the data do not need to be moved out of the database. The two primary engines are the planning engine and the calculation engine. Libraries The technical details of communicating with the SAP HANA database are contained in a set of included client libraries for standard platforms and clients. Engines The core of the SAP HANA database contains several engines that are used for specific tasks. administrators. and it consists of three . in addition to its being a standard SQL database. the de facto standard for multidimensional queries. The following client libraries are provided for accessing the SAP HANA database via SQL or MDX: JDBC driver for Java clients ODBC driver for Windows/Unix/Linux clients. and ABAP — directly into the database kernel through a dedicated calculation engine. and then written back in. named SQLScript. and data modelers. especially for MS Office integration DBSL (Database Shared Library) for ABAP Business Function Library SAP has leveraged its deep application knowledge from the ABAP stack to port specific functionality as infrastructure components within SAP HANA to be consumed by any application logic extension. that offers scripting capabilities that allow application-specific calculations to run inside the database. it also natively supports data calculation inside the database itself.
perform a recovery. dynamic data modeling on the lowest granular level is loaded into the system. physical aggregate tables. 3. The lifecycle management perspective provides an automated SAP HANA service pack (SP) for updates using the SAP Software Update Manager for SAP HANA (SUM for SAP HANA). Analytical views are multidimensional views or OLAP cubes. which enable users to analyze values from single-fact tables related to the dimensions in the attribute views. Data Modeling in SAP HANA Business and IT users can either create on-the-fly non-materialized data views or build reusable ones on top of standard SQL tables via a very intuitive user interface.perspectives: the administration console. Attribute views are built on dimensions or subject areas used for business analysis. the information modeler. users experience bottlenecks when changing business requirements requires modifications to the existing data model. the changed data are pushed from the source to SAP HANA based on triggers such as table updates. create backups. SAP SLT can also be used to “direct write” data back to the source system in scenarios where “write back” or “round trip” synchronization to the SAP source system is needed. In traditional databases. Calculation views are used to create custom data sets to address complex business requirement using database tables. in SAP HANA. These raw data are constantly available in memory for analytical purposes. and they are not pre-loaded in cache. It enables users to create new data models or modify existing ones. ETL-based data provisioning is primarily accomplished with SAP BusinessObjects Data . Information models in SAP HANA are a combination of attributes/dimensions and measures. 2. The information modeler is used for modeling data. and so on. which utilizes SQLScript and stored procedures to perform business logic on the data models. attribute views. Replication-based data provisioning like Sybase Replication Server or SAP SLT (System Landscape Transformation) provide near realtime synchronization of data sets between the source system and SAP HANA. index tables. change the configuration. Data Provisioning for SAP HANA SAP HANA offers both real-time replication and near real-time/batch replication to move data from source systems to the SAP HANA database. or any other redundant data storage. It includes database status information as well as functions to start/stop the database. and lifecycle management. Information models created in SAP HANA can be consumed directly by Business Objects BI clients or indirectly by using the Universe/Semantic Layer built on top of SAP HANA views. SAP HANA provides three types of modeling views: 1. After the initial replication of historical records. In contrast. The administration console of the studio allows system administrators to administer and monitor the database. which required users to delete and re-load data into materialized views. and analytical views in on-the-fly calculations.
Extraction (ETL) / Periodic Load The ETL-based data load scenario uses SAP BusinessObjects DataServices to load the relevant business data from virtually any source system (SAP and non-SAP) to the SAP HANA database. Applications can use the DBSL on the application server layer to simultaneously write to traditional databases and the SAP HANA database. and the consumption of its resources. Back-up & Recovery. System Monitoring The Administration console provides tools to monitor the system’s status. its services. applications. the SAP HANA database can be connected as a secondary database to an SAP ECC system and provide accelerated data processing for existing SAP applications. and User provisioning. SLT can be installed on an existing SAP source system or as an additional lightweight SAP system side-by-side with the source system. and unstructured data. Using DBSL. Real-Time Replication with Direct Write/Write-back SAP HANA also supports real-time replication with direct write using database shared library (DBSL) connection.Services (DS). It provides the modeling environment to model data flows from one or more source systems along with transformations and data cleansing. Analytics and statistics on historical monitoring data are also provided to enable efficient data center operations and for planning future resource allocations. Real-Time Replication Using SLT SLT replicator provides near-real-time and scheduled data replication from SAP source systems to SAP HANA. The type of data provisioning tool used is primarily determined by the business needs of the use case and the characteristics of the source system. and it can parallelize database changes on multiple tables or by segmenting large table changes. It benefits from being database and OS agnostic. It is based on SAP’s proven System Landscape Optimization (SLO) technology that has been used for many years for Near Zero Down Time upgrade and migration projects. legacy. DS loads snapshots of data periodically as a batch and is triggered from the target system. SAP HANA Database Administration The SAP HANA Studio Administration Console provides an all-in-one environment for System Monitoring. SAP BusinessObjects Data Services is a proven ETL tool that supports broad connectivity to databases. Administrators are notified by an alert mechanism when critical situations arise. Backup & Recovery The Administration console in the SAP HANA Studio supports the following scenarios: Recovery to the last data backup Recovery to both the last and previous data backups Recovery to last state before the crash . Trigger-Based Data Replication using SLT is based on capturing database changes at a high level of abstraction in the source SAP system. file formats.
HP. Solution Manager setup. The hardware vendor provides factory pre-installation for the hardware. potentially. the OS. These values can be applied to a set of users by assigning them to user/role. Although the term “appliance” suggests a “black box” that plugs into an outlet. where the failover is triggered automatically. Analytical privileges provide security to the analytical objects based on a set of attribute values. power outages. The appliance approach for SAP HANA systems reduces the implementation and maintenance effort significantly. companies can deploy up to 16 Extra Large server nodes into on logical database instance. including the deployment of additional replication components on the source system(s) and. earthquakes or hardware failures. SAP router connectivity. and SSL support. the installation and configuration of SAP BusinessObjects business analytics client components. Hitachi. It may also add specific best-practices and configuration. The customer then establishes connectivity to the source systems and clients. SAP HANA Use Cases Because SAP HANA is both a database (in the traditional sense) and a database platform (in the modern sense). IBM. including deployment in the customer data center.Point-in-time recovery In the event of disaster scenarios such as fires. With the current certified Scale-Out options from SAP HANA hardware providers. SAP HANA supports Hot Standby using synchronous mirroring with the redundant data center concept — including a redundant SAP HANA system — in addition to Cold Standby using a standby system within one SAP HANA landscape. User Provisioning SAP HANA supports user provisioning with authentication. in reality installing SAP HANA requires on-site activities and coordination on a high technical level. The vendor finalizes the installation with on-site setup and configuration of the SAP HANA components. and the SAP software. SAP’s underlying philosophy is “the more processors (cores). which equates to a maximum of 32TB of RAM and 128 CPUs with 1280 total cores. and Fujitsu. NEC. SAP uses the amount of RAM to determine the server’s t-shirt size as well as its price. connectivity to the network. the better. using the latest Intel Xeon E7 processors. it can be used in multiple scenarios and deployed in several ways. SAP . multipurpose appliance that combines SAP software components optimized on hardware provided by SAP’s leading hardware partners such as Cisco. SAP HANA servers are sold in “t-shirt” sizes ranging from Extra-Small (128GB RAM) all the way up to Extra Large (>2TB RAM). Dell. role-based security and analysis authorization using analytic privileges. but it does not eliminate it completely. SAP is currently testing a 60 node SAP HANA instance in the labs.” so it does not impose a per-processor charge for SAP HANA. Because RAM is the key technology for SAP HANA. SAP HANA Hardware SAP HANA is delivered as a flexible.
These projects are also typically completed very quickly. With this point in mind. This use case has the advantages of (1) being completely non-disruptive to the existing landscape and (2) providing an immediate. as well as many more new “native-HANA” applications. and a development platform for new applications. however. because the business problem is well known and the relevant data and source systems are easily identified. It’s important to remember that SAP has developed SAP HANA to be a non-disruptive addition to existing landscapes. Due to its hybrid table structure. For a listing of hundreds of permutations of these core use cases and details on current SAP HANA live customers by industry and function. In its current form. Additionally. SAP HANA is set up as a stand-alone system in the landscape. which is then connected to the source systems and displayed to a small number of users in a simple Web-based or mobile user interface. it really shines in scenarios that involve both types of data. As SAP HANA matures and SAP renovates its entire portfolio of solutions to take advantage of all the horsepower in SAP HANA. SAP Business Suite accelerator. data modeling. and companies get instant value because they can now do things that were impossible before they acquired SAP HANA. we’ll discuss the key use cases that are most typical for SAP HANA deployments today. focused solution to an urgent business analytics problem. The scenarios might be straightforward. SAP HANA acts as the central hub to collect data from a few SAP and non-SAP source systems and then display some fairly simple and focused analytics in a single-purpose dashboard for users. but the deficiencies of the “old” database world made them “unfixable. a primary database for SAP NetWeaver Business Warehouse. analytic front end — but they are very fast to set up and flexible to use. We label these systems “agile data marts” because they perform a few of the same functions as a traditional data mart — ETL.HANA performs equally well for analytic and transactional applications. because most of these scenarios use a standard SAP BusinessObjects front end with self-service analytics or Microsoft Excel. you can expect to see nearly every product that SAP provides supported natively on SAP HANA as a primary database. sometimes in just a few weeks. and we’ll consider some potential future scenarios. SAP HANA can be used for four basic types of use case: agile data mart. please visit the SAP HANA Use Case Repository.” You can access the videos listed below to listen to a few highly satisfied customers talking enthusiastically about their agile data mart scenarios with SAP HANA. The key advantage of SAP HANA for the agile data mart scenarios is that these scenarios were either completely impossible to build in a traditional database architecture or they were so cost prohibitive that companies could not justify building them. Agile Data Mart The earliest scenarios where SAP HANA has been deployed in production are as a stand-alone data mart for a specific use case. Nongfu Spring . the development cycles for these use cases are typically very short. In this scenario. This process involves zero disruption to the existing landscape.
Hilti used to generate a list of 9 million customers from 53 million database records in its SAP ERP system in about three hours. 99% of the time the system took to generate that list came from simply retrieving the records off the disk-based database. run the algorithm or calculation. the algorithm only took a few fractions of a second to calculate. meaning that the user must run the report or transaction. but it is not being used as the primary database under the application. SAP HANA is being set up as a stand-alone system in the landscape. and then run the report or transaction again to reflect the changes. involving vast amounts of data contained in multiple tables. Budgeting and planning transactions in SAP require the system to call data from many different tables in order to run its calculations and present a result. let’s consider the case of Hilti. Other times. This major — and unnecessary — delay was the epitome of “latency. Reports are also very data-intensive. the users didn’t even realize there had . In this scenario. For both transactions and reports. It required no changes to the algorithm. it takes one hour to finish (from when you press “Enter” until the results are displayed on the screen). and then display the results. the global construction tools manufacturer. the user needs to make some adjustments to the results and then save the changes back to the database. Hilti set up an SAP HANA system next to their production SAP ERP system and then copied the relevant tables into SAP HANA.Medtronic SAP provides a special licensing bundle to build an agile data mart use case with SAP HANA that includes the extractors and connectors needed to obtain data from source systems and the front-end tools needed to build analytical applications on top of the data. Again. In fact. installing SAP HANA was totally non-disruptive. What if it took several hours or even a day or two to run that transaction or report? Clearly. the application must request the data from the database. A salesperson used to hit “Enter” and then return three hours later to obtain the results. however. make some changes. SAP HANA is being used to “off load” some of the transactions or reports that typically take a long time (hours or days) to run. then. load it into a buffer table in the SAP application server. The results? Hilti can now run the exact same report in about three seconds. Quite often. review the results. and no changes to the user interface.” To eliminate this latency problem. Imagine a scenario where every time the transaction or report runs. this process is iterative. however. SAP Business Suite Accelerator The second major scenario where SAP HANA is being used is to accelerate transactions and reports inside the SAP Business Suite. In addition. due primarily to the slow I/O of the disk-based database underneath the system and the huge requests for data generated by these transactions and reports. We explained earlier that certain transactions or reports inside the SAP Business Suite can be very slow. that completes the process. Eliminating System Latency: The Case of Hilti To illustrate severe system latency. side-by-side with the database under the SAP Business Suite applications. Once the data were conveyed to the SAP application. no changes to the production database. system latency can seriously slow down the entire company. Sometimes. Significantly.
there is a quick change in the configuration screen to redirect the transaction to read from the SAP HANA database instead of the primary database — and that’s about it. top general ledger transaction. Once the relevant tables have been replicated to the SAP HANA system. You can better plan and monitor outbound delivery — and assess and optimize stock levels — with accurate information at your fingertips. Improve order fulfillment rates and accelerate key sales processes at the same time. there is very little that needs to be done to accelerate a few problematic transactions or reports in an SAP Business Suite application. They expected the process to take several hours — as always — so they got up from their desks to do something else. accounts payable and receivable. Shipping Reporting Rely on real-time shipping reporting for complete stock overview analysis. and days sales outstanding (DSO). Here’s a short listing of some of the SAP ERP transactions and reports that are currently available: Sales Reporting Quickly identify top customers and products by channel — with real-time sales reporting. armed with real-time information. execute the transaction or report. SAP has already delivered the content for most of the truly problematic transactions and reports as part of the latest service packs for the SAP Business Suite — for free. fixed-scope SAP rapid deployment solutions (RDS) to assist customers in the rapid implementation of these “accelerated” transactions and reports. SAP has also set up special fixed-price. Purchasing Reporting Gain timely insights into purchase orders. Accelerated SAP ERP Transactions and Reports You can expect to see many more “problem” transactions and reports generated at previously unimaginable speeds as SAP introduces enhancement pack updates to SAP HANA. customers.been any change to the system until they ran the report for the first time. the completed report appeared on their screen before they could get out of their chairs. . Technically. Users log in as they normally do. and material lists — for improved productivity and accuracy. and the movement of goods — with real-time purchasing reporting. based on a complete analysis of your order history. Financial Reporting Obtain immediate insights across your business — into revenue. To their complete surprise. vendors. Master Data Reporting Obtain real-time reporting on your main master data — including customer. Watch Hilti’s SAP HANA story here. and the results come back incredibly fast. with instant analysis of your credit memo and billing list. Make the right financial decisions. In summary. vendor. Make better purchasing decisions. open and overdue items. We’ll discuss this topic that in detail in the chapter on the Accelerated SAP Business Suite.
self-service access to trusted profitability information. . accelerate period-end closing. The solution offers four implementation scenarios — Financial Accounting — Controlling — Material Ledger — and Production Cost Analysis. The solution helps finance departments to perform real-time profitability reporting on large scale data volumes and to conduct instant. forecasting and consolidation processes. finance teams can run cost allocations at significantly faster processing time and be empowered with easy. which can be implemented individually or in any combination.0 Powered by SAP HANA The power of SAP HANA dramatically enhances unified planning. and make smarter decisions. SAP Finance and Controlling Accelerator SAP Finance and Controlling Accelerator supports finance departments with instant access to vast amounts of ledger. You can try the solution on your own with the SAP CO-PA Accelerator TestDrive and visit the website to discover how organizations are generating significant business value with the solution. cost and material ledger data in ERP as well as easy exploration of trusted and detailed data. This solution can also be implemented alongside the wider SAP BusinessObjects Enterprise Performance Management solutions portfolio to help organizations create a complete picture of their cost and profit drivers.SAP Solutions for Accelerated Applications SAP BusinessObjects Planning and Consolidation 10. SAP CO-PA Accelerator SAP CO-PA Accelerator dramatically improves the speed and depth of working with massive volumes of financial data in ERP for faster and more efficient profitability cycles. Furthermore. The application is planned to be the first enterprise performance management (EPM) application to support the SAP NetWeaver Business Warehouse component. and dimension. aggregation. version for SAP NetWeaver aims to increase agility by helping enterprises harness big data to plan better and act faster with better insight into all relevant information and rapid write-back. The power of SAP HANA combined with SAP Enterprise Resource Planning (ERP) empowers financial professionals to perform faster reporting and analyses. SAP BusinessObjects Planning and Consolidation 10. budgeting.0. SAP intends to allow customers running the application that have invested in SAP HANA to leverage the power of in-memory computing technology to boost performance by accelerating planning and consolidation processing. on-the-fly analysis at any level of granularity. Powered by SAP HANA. powered by SAP HANA announced last year.
SAP Sales Pipeline Analysis With SAP Sales Pipeline Analysis powered by SAP HANA. sales departments can get realtime insight into massive volumes of pipeline data in CRM while performing on the fly calculations and in-depth analysis on any business dimension. . They can react more quickly to changing sales conditions with real-time information. Sales managers can now leverage the power of SAP HANA combined with SAP Customer Relationship Management (CRM) for complete and instant visibility of accurate and consolidated pipeline data. and accelerate deals through the pipeline with powerful and user-driven analytics. As a result. best-run businesses can unlock hidden revenue opportunities as well as significantly increase profits and sales effectiveness.
tactics and channels.SAP Customer Segmentation Accelerator The SAP Customer Segmentation Accelerator helps marketing departments build highly specific segmentations on high volumes of customer data and at unparalleled speed. behaviors and preferences — targeting the precise audience with the right offers across every customer segments. The power of SAP HANA combined with SAP Customer Relationship Management (CRM) empowers marketers to maximize profits with highly tailored campaigns. and react quicker to optimize campaigns and tactics. You can view a demonstration of the solution and discover how organizations like yours are generating significant business value by visiting this website. Marketers can now work with large amounts of granular data to better understand customer demands. dramatically reduce the cost of marketing by targeting more easily high margin customers. .
SAP HANA Rapid Deployment Solutions A great majority of these solutions powered by SAP HANA can be deployed as rapiddeployment solutions in order to ensure a quick time to value. best practices. Here are a few of the SAP Rapid Deployment Solutions that are available to enable the accelerated SAP applications: SAP ERP rapid-deployment solution for accelerated finance and controlling with SAP HANA . Even as customers benefit from prebuilt functionality. accelerators developed uniquely for each offering. SAP Rapid Deployment solutions leverage an innovative delivery model to accelerate the implementation times and lower risk. and services ensuring maximum predictability with fixed cost and scope editions. meeting typical business requirements to address the customer’s immediate needs. and predefined best practices. transparency of price and scope eliminate project risks for companies. Implementation is supported by a standardized methodology. SAP Rapid Deployment Solutions are available through SAP as well as SAP partners by traditional licensing or subscription pricing. The rapid deployment solutions streamline the implementation process bringing together software. these solutions provide a platform designed to evolve and extend as the customer’s business grows. A second example is SAP rapid-deployment solution for sales pipeline analysis with SAP HANA that helps you to analyze massive amounts of pipeline data in CRM. You can view a demonstration of the solution here. A good example is the SAP ERP rapid-deployment solution for operational reporting with SAP HANA that can help you quickly generate insightful reports — from sales to financials to shipping — on high volumes of ERP data.
SAP NetWeaver Business Warehouse Powered by SAP HANA Possibly the “killer” use case for SAP HANA in 2012 is SAP BW 7. SAP ERP rapid-deployment solution for profitability analysis with SAP HANA Analyze massive amounts of profitability data in enterprise resource planning (ERP) (CO-PA) faster than ever before. This opens up a whole new world of possibilities for SAP customers. and get ready to transform decision-making business-wide. SAP BW is separated from the database by an abstraction layer. and period-end closings. You can target the precise audience with the right offers across customer segments. the SAP BW application cannot only “see” everything in the database. Rely on in-memory technology to process high volumes of data quickly. SAP rapid-deployment solution for sales pipeline analysis with SAP HANA Gain instant insight into massive volumes of sales pipeline data while performing on-the-fly calculations and in-depth analysis on any business dimension. SAP offers a specific licensing bundle to utilize SAP HANA for this use case that includes additional replication tools needed for the connections to the SAP source system. essentially making it impossible for the application to “see” anything in the database other than bare tables. tactics. you can improve decision making through accelerated reporting. SAP rapid-deployment solution for customer segmentation with SAP HANA SAP HANA combined with SAP Customer Relationship Management (CRM) can help you analyze and segment massive amounts of customer data in real time.com/copa. and channels. .3 on SAP HANA. but the entire database is designed around the needs of that specific application. Once the abstraction layer is removed. Most of these renovations were necessary to more closely tie the SAP BW application to the SAP HANA database. companies replace the entire database under their SAP BW 7. on-the-fly analysis — for more profitable decision making across your enterprise. They simply swap out whatever disk-based database their system is currently running on with SAP HANA — in just a few weeks.testdrivesap. By running SAP HANA.Gain access to large volumes of secure and detailed data from cost and material ledgers — quickly and easily. You can also try out a few of the current accelerated applications running LIVE: http://hanauseast. We’ll go into much more detail on the applications and RDS packages in the Accelerated SAP Business Suite chapter.7 Recall from our earlier discussion of early SAP in-memory projects that SAP BW was the first SAP application that was renovated and updated to natively run on SAP HANA as its primary run-time database. analyses. SAP ERP rapid-deployment solution for operational reporting with SAP HANA Quickly and affordably generate insightful reports from sales to shipping — in real time — using our operational reporting solution with SAP HANA. In a disk-based architecture. Our ERP profitability analysis solution with SAP HANA can help you perform real-time reporting and conduct instant.3 system with SAP HANA. In this scenario.
With SAP HANA. SAP BW now generates turbo-charged query responses natively. If you are already an SAP BW customer.epx http://www. and (2) it allows users to execute performance-critical operations directly on the data in the database itself. Red Bull was the first live customer of SAP BW on SAP HANA. and customers who had already upgraded to 7.com/campaigns/benchmark/appbm_bweml. Have a look at the end-to-end migration guide for a great overview of the SAP BW database migration process.sap. They told the world about their amazing 10-DAY project to get up and running at the Sapphire Now 2011 conference in Madrid. SAP is seeing similar results with the other customers in the ramp-up project. and the database migration can be performed without any changes to the SAP BW application. All of the changes on the SAP BW side are delivered “under the hood” in the service pack.3 could install the service pack and migrate to SAP HANA in a matter of days (seriously). SAP NW BW on SAP HANA is now Generally Available to all customers globally.sap. without the need for any side-car accelerators or crazy multi-layered third-party architectures. SAP has also released a new benchmark for SAP NW BW on SAP HANA called BW EML (Enhanced Mix Load) benchmark which considers: Near real-time reporting Ad-hoc reporting capabilities Reduction of TCO. SAP released the 7. The whole effort was incredibly non-disruptive. Please see these links for more details and results: http://www. Because the entire database under the SAP BW system physically sits in memory. every activity — not just queries — is executed orders of magnitude faster. from both a user perspective and an administration perspective. The speed and flexibility acquired by replacing the old database with SAP HANA reflect two fundamental benefits of keeping the entire database in memory: (1) This architecture eliminates the need to send huge amounts of data between application and DB servers. a consultant who performed one of the first SAP BW on SAP HANA migrations.htm http://www. All of the customer’s content and configuration are completely unchanged. Spain. All of the SAP HANA-specific enhancements were bundled into the SPS05 update. running SAP BW on SAP HANA completely eliminates nearly every one of the nasty things that historically slowed down the system. We’ll explore all of the technical enhancements in the SAP BW on SAP HANA chapter.PDF SAP offers a specific “run-time only” license option to utilize SAP HANA as the primary persistence layer for SAP BW. You should also read a great blog post by John Appleby.experiencesaphana.com/solutions/benchmark/bweml-results. the company offers .3 version of SAP BW in general availability in early 2011 and then released the SAP HANA-enabled version into general availability in April 2012. Basically.com/servlet/JiveServlet/downloadBody/1769-102-62737/EMA_SAP-BW-Benchmark_0512_WP.
etc. SAP has also set up a special migration fund to provide professional services credits to migrate to SAP BW on SAP HANA. most of the first apps available were “mobile-ized” versions of desktop or Web apps (email. these organizations can choose to liberate themselves from these constraints and optimize business processes in ways that are more natural to the way their employees actually perform their work. There are three basic types of applications being built on SAP HANA today: New apps built by SAP. once developers considered the possibilities of combining the new capabilities of the device and writing native applications for the iPhone/iPod Touch (Angry Birds.” Partners whose applications have been certified by SAP can also add the “Powered by SAP HANA” brand to their solution name. Now. Foursquare). Below are a few examples of native-SAP HANA applications. We’ll consider them in greater detail in the SAP HANA Applications chapter. unlocking new opportunities. However. browser. The performance limitations of traditional databases and processing power have often led organizations to compromise on how to deploy business processes on their enterprise platforms. SAP HANA as an Application Development Platform Probably the most wide-open innovation opportunity for SAP HANA is as an application platform. innovation exploded. SAP BusinessObjects Sales Analysis for Retail powered by SAP HANA This solution provides retailers with real-time access to critical information and allows nearly real-time interactive analysis. SAP-built Applications for SAP HANA SAP is delivering a new class of solutions on top of the SAP HANA platform that provide realtime insights on big data and state-of-the-art analysis capabilities. When Apple first released the App Store. which is not possible with traditional database .several options for license credits based on previous SAP BW and BWA licensing. but by also building entirely new applications that are designed from scratch to maximize SAP HANA’s powerful capabilities. SAP brands applications that leverage SAP HANA as a database as “Powered by SAP HANA. If the speed and simplification that were achieved by porting SAP BW are any indication. New and renovated apps built by partners such as independent software vendors (ISVs) and systems integrators (SIs). This is where SAP sees a clear parallel to the Apple App Store evolution. Consult your SAP account executive for the details. responding more quickly to events. Custom apps built by companies for internal use. users can realize an unbelievable amount of value not only by renovating existing applications (SAP and non-SAP) to run natively on SAP HANA. These innovative solutions can empower organizations to transform the way they run their businesses by making smarter and faster decisions. and even inventing new data-driven business models and processes that were simply not possible with disk-based databases.).
SAP Smart Meter Analytics SAP Smart Meter Analytics is a “native-HANA” application that was designed for utility companies facing an exponential increase in data volume driven by their deployment of smart meters. The new service provides Point-of-Sale (POS) analysis allow retailers to assess performance and generate quick responses through the use of prebuilt dashboards. SAP BusinessObjects Sales Analysis for Retail aims at providing the integration needed for improved scalability and performance for retailers operating in separate sales. interactive reports and more than 70 KPIs and inventory management to provide retailers with the ability to identify critical stock and margin issues through close inventory alignment. and develop new tariffs and more accurate load forecasts. the size of their homes or businesses. key performance indicators (KPIs). . launch targeted energy efficiency programs. With SAP Smart Meter Analytics. role-specific dashboards and customized reports to provide retailers with a deeper understanding of all factors influencing the merchandising life cycle. utility companies can: Instantly aggregate time of use blocks and total consumption profiles to analyze their customers’ energy usage by what neighborhood they are in. improve fraud detection capabilities. and by any other dimension and at any level of granularity Segment customers with precision based on energy consumption patterns that are automatically generated by identifying customers that have similar energy usage behavior Provide energy efficiency benchmarking based on statistical analysis so that utility companies can help their customers understand where they stand compared to their peers and how they can improve their energy efficiency Empower customers with direct access to energy usage insights via web portals and mobile devices connected to SAP Smart Meter Analytics via web services These capabilities delivered by SAP Smart Meter Analytics enable utility companies to increase adoption of service options such as demand response programs. It offers prebuilt data models. inventory and promotions systems. building type.technology. This new application enables utility companies to turn massive volumes of smart meter data into powerful insights and transform how they engage customers and run their businesses.
The solution enables: Planning and real-time analysis with a unified model of demand. . supply chain. reduce supply chain costs. context-aware social collaboration enables rapid planning and decisionmaking across the organization These capabilities enable companies to align demand and supply profitably. using the full S&OP data model to support demand-supply balancing decisions Embedded. and financial data at any level of granularity and dimension Rapid.SAP Sales & Operations Planning SAP Sales & Operations Planning is a next generation planning application that is powered by SAP HANA and delivered in the cloud. and drive revenue growth. interactive simulation and scenario analysis.
and other items for greater safety and peace of mind. powered by SAP HANA. cribs. Features of the app include: .SAP Supplier InfoNet SAP Supplier InfoNet is a cloud-based solution. Recalls Plus Recalls Plus is SAP’s first consumer mobile app that enables parents to proactively monitor recalls of their kids’ strollers. that enables companies to: Minimize supply chain disruption by proactively monitoring and predicting real-time supply risks across a multi-tier supplier network Drive stronger supplier performance by benchmarking supplier performance for your company against others in the business network and identifying significant shifts and trends in supplier performance using leading-edge machine learning and statistical analysis Manage your supply base by aggregating and transforming supplier data to deliver instant insights into the operational health of the supply base. toys.
cribs. FDA and USDA Recalls Plus is available for free and can be accessed via an iPhone app or a Facebook app: iPhone app: http://itunes. strollers and so on Track allergen related recalls Share relevant recalls with others Read and monitor recalls from all relevant US government agencies: CPSC.com/us/app/recalls-plus/id499200328 Facebook app: https://apps.Search recall history by brand or category Create a personal watch list of items like car seats.com/recallsplus Partner-built Applications for SAP HANA The SAP partner ecosystem provides thousands of SAP-certified software solutions that plug into SAP’s applications to provide a variety of value-added extensions and process .facebook.apple. NHTSA.
That’s not to say that SAP HANA can’t run your “standard” applications — it certainly can do that (really fast). possible. and HR and payroll. There are a few rules and “guide rails” that are designed to keep things from going wrong. but the sky truly is the limit when it comes to imagining what to build with SAP HANA. It is even more important. It speaks pure SQL and it includes all of the most common APIs. However. they all can be ported over to SAP HANA in a fairly straightforward way. partners too can approach re-platforming as an opportunity to rethink some of the design parameters that they employed in the original solution design and to rebuild their apps to take advantage of SAP HANA’s many benefits natively. then SAP HANA is a great choice. For example. or (3) suffers from latency between transactional recording and reporting. This is where the “Angry Birds” analogy really starts to make sense. Regardless of the programming language these partner apps are written in. the most exciting use cases SAP is seeing for SAP HANA as the foundation of custom apps are situations where a company has an urgent business need that is literally impossible to automate today due to the limitations of traditional databases or the lack of a supercomputer. From that perspective. Oversight Systems is one of the first ISVs to renovate their SAP-certified solution along these lines. Once the SAP ecosystem of ISVs. Therefore. SAP partners. there literally is no limit to the amazing and game-changing applications they can build. do-just-about-anything-you-want application platform. (2) requires detailed/granular data analysis and/or complex algorithmic or statistical calculations. for the SAP ecosystem to do this. If you’re a business owner who has a killer idea that fits the above description.enhancements. Nevertheless. Although SAP HANA is valuable for all types of activities. It is incredibly important for SAP to renovate its portfolio and build amazing new applications to exploit the vast potential of SAP HANA. and SAP customers starts to unleash their innovation on top of SAP HANA. it “shines” particularly well in a few unique situations. accounting and reporting. There are also numerous SAP partner solutions that need to “turbocharge” themselves to increase their own performance — and to keep up with the turbocharged SAP systems coming on top of SAP HANA in the future. the addition of SAP HANA underneath their solution makes perfect sense. then SAP HANA could be the solution that makes the impossible. SAP HANA is a full-blown. on-the-fly calculations that demand a great deal of I/O performance from databases. however. just as SAP is renovating its existing applications. Oversight Systems provides solutions that continuously monitor user activities — in realtime — inside SAP systems to detect policy violations and potentially fraudulent transactions. if you’re building an enterprise-scale application for a business scenario that (1) needs to search or aggregate huge volumes of data. Custom Applications for SAP HANA As stated earlier. because there are millions of unrealized business ideas in their . anything that speeds up an SAP system will also have a positive impact on any partner solutions that are integrated with that system. Their solution conducts complex. such as travel and expenses. so you can literally write any type of application you want on top of it.
and cheapest database on the planet. SAP will continue co-innovating with Intel and other hardware partners to ensure that SAP HANA is continuously updated and optimized to take advantage of the latest and greatest technology advances to become even faster than it is today. it is only half of the equation. that we’re only a few years away from having more than 1000 cores and 10TB of RAM on a single “medium” SAP HANA server. Renovating applications to take advantage of the ever-increasing horsepower is also critical. optimize. Moore’s law doesn’t look as though it’s going to be slowing down anytime soon. There’s a great deal of value that can be achieved by doing things “better” in the applications. In May of 2012. SAP showed the extreme scalability of SAP HANA by showcasing a 100TB RAM SAP HANA system with 100 nodes. This investment will result in an increasingly rich and robust set of developer tools to renovate and re-imagine any application and to build amazing new applications. better. Renovating and re-imagining how applications work and how they deal with data in the “no constraints” paradigm represents a fundamental philosophical shift for application developers. Although the speed boost generated by the hardware is exciting. SAP HANA can have a massive impact on reducing TCO and improving business value. SAP isn’t satisfied to “only” be the fastest. Click here to watch Hasso Plattner show off the largest SAP HANA system in the world. Cheaper is a holistic mindset that starts from application design and then progresses through user efficiency all the way to administration and operations. It is likely. These efforts include innovating in new landscape configurations such as native cloud deployments of SAP HANA. . and simplify application architectures by adding SAP HANA as the database engine underneath them. cheaper — plus BIGGER and BROADER.companies that SAP HANA can bring to life. SAP’s goals also include enabling the BIGGEST data scenarios by offering integrated solutions with Sybase “Big Data” products and open-source projects like Hadoop. best. RAM. There are enormous opportunities to streamline. there really are no limits to how fast SAP can speed up its own apps and literally any other app on the planet. This opportunity for optimization and simplification not only makes things even faster than just the hardware speed boost. it also results in significantly lower TCO for companies. then. Significantly. “Cheaper” isn’t achieved only through industry-standard processors. SAP will invest an enormous amount of resources to extend SAP HANA’s capabilities as an application platform for both its own applications and non-SAP applications. however. With that much processing power and high-speed RAM available. SAP will continue to invest heavily in many areas to make SAP HANA the cheapest and most efficient database to operate in production environments. SAP HANA Roadmap The future roadmap for SAP HANA is actually very simple: Continue to make SAP HANA faster. and servers.
and SAP customers building their innovative applications on SAP HANA. Renovating these applications involves much more than simply replacing the database. In just the first year since SAP HANA became available. Just as Apple provided the platform for App Store developers. The renovation work is moving very quickly inside SAP. SAP SCM. The next major step will be for SAP to complete the renovation and porting of its flagship application. SAP HANA will be the heart and soul of SAP’s “real-time data platform” design philosophy to renovate all existing applications and build amazing new applications. SAP intends to become the BROADEST database platform for new applications. over 100 startups have been founded to harness this power to drive their innovation. so much so that it has surpassed even the most optimistic timelines. Over the next few years. and the benefits of this shift for SAP’s customers and partners are too overwhelming for the company to do anything less. In parallel. In poker terms. system integrators. SAP is going “all in” with SAP HANA. to run natively on SAP HANA. SAP will provide SAP HANA as a platform for thousands of amazing new enterprise applications for the ecosystem. SAP HANA will become the primary database for EVERY enterprise application in the SAP portfolio. Over . with a robust ecosystem of ISVs. and SAP SRM — should follow shortly after that. on-premise applications like the SAP Business Suite. and SAP All-in-One. SAP is adding SAP HANA to all of the other applications in the portfolio. The SAP BW renovation and porting to SAP HANA was the first major step towards a completely renovated SAP Business Suite.In addition. The remaining applications in the SAP Business Suite — SAP CRM. but it will be the growth engine for all kinds of amazing NEW SAP apps. SME solutions like SAP Business One. and the emerging portfolio of cloud/on-demand solutions. SAP has made a passionate commitment to innovate for the future of its ecosystem. SAP Business ByDesign. SAP PLM. SAP customers need to understand that SAP HANA not only is the engine that powers the current generation of SAP applications. SAP ERP. That’s true for standard. and it will release them as they come on line.
and so on. tedious data aggregations and transformations. replication of data. and it is having a monumental impact on the speed and volume of innovation coming from SAP. Going back into the code of all of their apps with a fresh eye and ambitious dreams free from constraints has rekindled a firestorm of innovation within the SAP development group. These problems were “necessary evils” to work around the constraints of the disk-based architecture. remove latency from the processes. in the forms of redundant code. SAP’s renovation efforts will involve a great deal of streamlining and cleanup. this renovation also represents a golden opportunity for SAP’s engineers to reimagine all of the things that these applications do from the perspective of living in a world with no constraints. these “database avoidance techniques” have resulted in extensive “plaque” buildup inside the applications. they’re completely unnecessary and therefore need to be removed from the system. SAP HANA has literally awakened a sleeping giant of innovation inside SAP.the years. The coffee corners in SAP labs around the world are literally buzzing with new ideas and passionate discussions. In the long run. These experts can question their original assumptions. and program their applications to perform calculations more efficiently deep inside the database.”8 SAP will be able to . This is the “intellectual renewal” that SAP executives have been talking about. At the same time. however. Obviously. once the entire SAP portfolio has been “HANA-fied. In fact. invent better ways of doing things. Unfortunately. this enthusiasm appears to be contagious: People are witnessing the same type of awakening throughout the SAP ecosystem. SAP has had to make many adjustments in its application layer to avoid the I/O bottleneck associated with the database. however. you can often see code samples from these discussions written on the windows because the participants ran out of whiteboard space (as in the movie “A Beautiful Mind”). This exercise is also having an amazing effect on the SAP culture. which in turn will make their investment in SAP much more valuable. All of these developments will lead to lower TCO and more flexibility for customers. Moreover. In an SAP HANA world.
(2002). SAP HANA has some very sophisticated backup tools to prevent data loss from disasters. SAP NetWeaver for Dummies.deliver a vastly simplified landscape for its customers. 2 Woods. however. (2004).. San Francisco: Jossey-Bass.). 1 Markides. J. Driving Product. Indianapolis. SAP can provide a massive reduction in layers and TCO in the landscape while at the same time providing much more flexibility and business value through real-time access to all of the relevant data. D. the next five years of this journey will be extraordinarily fast and exciting. Strategic Innovation. Springer. If the past five years of in-memory (r)evolution at SAP are an indication. S.3. Innovation. . 8 Meaning “Powered by SAP HANA” and renovated to natively take advantage of SAP HANA. (2011). if they are already on BW 7. C. Hoboken. A. and Word. H & Zeier. J. In: E. IA. By merging OLAP and OLTP into a single SAP HANA instance. 7 The SAP HANA RDS for database migration takes ~7 weeks for most customers who are already running SAP BW 7. NJ 5 People always ask “if all the data is in volatile storage like RAM.3 SP7. Integrated Business Processes with ERP Systems. and Market Change.x data flows and authorizations. but basically. Wiley Publishing Inc. Process. B. 6 Plattner. 4 Magal. what happens if the power goes out?” We’ll talk about that in more detail later. It will take SAP several years to engineer and deliver this vision to its customers. and Word. and 7. with Unicode. John Wiley & Sons. In-memory data management: an inflection point for enterprise applications. (2011). Roberts (Ed. 3 With the SAP HANA RDS migration package customers can migrate in ~7 weeks.
Chapter 2 SAP HANA Architecture COMING MAY 2013 .
Some of the most fundamental reasons are: . really fast!” Unless you’ve missed all the SAP marketing blurbs. “fast” is regarded as a positive attribute for a product. If you can’t figure out how a super-fast database can help you run your business better. It also focuses on the value of the real-time information that SAP HANA makes available. In fact. SAP HANA is sometimes more than 100. and trade articles over the past year. it examines how SAP HANA can enable organizations to execute their business processes more quickly and efficiently. then how can you justify the expense and effort required to buy and implement it? The approach to building a business case presented in this chapter avoids the “speeds and feeds” argument that has long plagued the software industry. The primary goal of this chapter is to help you address and answer the “So what?” question and to provide some guidelines on how to construct a convincing business case in order to justify an investment in the SAP HANA platform.Chapter 3 Developing A Business Case for SAP HANA I. and the relative importance of each reason will vary from organization to organization. So what??? In general. that quality alone is seldom sufficient to justify a purchase. Introduction “SAP HANA is really. However. as well as the resulting level(s) of business value it delivers. it’s pretty likely that you know that SAP HANA is an incredibly fast database.000 times faster than traditional databases for query response times. analyst reports. Anyway? There are various reasons for building a convincing business case. Why Do You Need A Business Case. Instead.
. Methodology For each business case you build. start small. The key here is to “Think big. TIE it all together The first step.” The big picture helps shape the long-term value from the investment. they should include projects that not only can be implemented quickly. it is also a collection of opinions and views from relevant stakeholders — both supporters and detractors — as well as representation from both the business and IT departments. some uses cases should reflect “stretch” goals — ambitious projects that may span several years. CREATE the storyline 2. ADD the financial dimension 3. is fundamental to any SAP HANA business case. then that case will likely provide an incomplete and potentially unreliable forecast of the quality of that investment. At the same time. The roadmap will balance each project›s business value against the corresponding difficulty of implementation and/or risk involved. creating the storyline. The storyline is what makes the business case unique to your organization. Going further. Rather. The final collection of use cases can then be used to build a roadmap for current and future deployments of SAP HANA. This approach will enable your organization to prioritize its various projects in a thoughtful and comprehensive manner. because both metrics are components of overall business value. An effective business case must quantify not only the tangible value proposition of the project but also the intangible value. we recommend the following multistep approach: 1. The use cases in the storyline should map to goals and processes that distinguish your organization from the competition. but starting small enables you to build in quick wins that establish success early and then continue to build business momentum with later projects.To demonstrate overall business value for the project To provide an initial financial justification for purchase and implementation To ensure that the project is aligned with the organization’s business goals and/or initiatives To establish the base-line expectations for subsequent assessment of the project’s success To provide internal documentation explaining the expected business benefits to users (and possibly to other departments in the organization) A well-developed business case is not just a collection of data. A strong business case for SAP HANA typically includes multiple use cases or projects — concrete examples of how the organization will utilize the product in the course of business. but also demonstrate measurable business value. If the primary goal of a business case project is to calculate total cost of ownership (TCO) and/or return on investment (ROI) of an investment in new software. thus maximizing the likelihood that the entire initiative will be approved.
is the result of doing things the “right way. and Transformation. Let’s take a closer look at each one. the gains from efficiency are the easiest to quantify. the next step is to add the financial dimension. Moreover. better. Exactly what do we mean by this term? “Business value” actually covers a relatively wide range of benefits. or cheaper or otherwise improving the way you do things (but not what you do). we need to consider the fundamental concept of business value. Efficiency The first level of business value. This model identifies three levels: Efficiency. There are two basic subcategories of Efficiency: IT Efficiency and Business Efficiency. Effectiveness. by itself it isn’t sufficient to obtain funding for the project. Adding the financial dimension extends the storyline to the expected business value and provides some quantitative measures that can be used in the evaluation process. Of all the levels of business value. however. No matter how impressive the story. 1. there are different levels. the final step is to package up the business case in a format that is appropriate for the individuals who will evaluate the project. of business value. Levels of Value We’ve mentioned business value a couple of times already in this chapter. The chart below illustrates a useful model for categorizing these levels. .After you have created a viable storyline. or degrees. both quantitative and qualitative. We will discuss each of these steps in greater detail throughout this chapter. Efficiency.” Typically this means doing things faster. After these two steps have been completed. Before we proceed.
business efficiency/productivity is only an intermediate step in assessing the overall value of a project. organizations rarely. Although cost is a concern. SAP HANA provides organizations with the opportunity to fundamentally rethink their basic business processes (i.. At the Efficiency level of business value. For example. In fact. Visibility provides the ability to access relevant information quickly and in context. business performance is improved first through visibility and then through insight.IT Efficiency Organizations are likely to focus heavily on IT Efficiency when (1) the software investment under consideration is part of a broader effort such as creating an analytics center of excellence or shared analytical services and (2) the main rationale for doing so is to reduce IT costs. the business benefits it delivers extend far beyond improvements in IT operations. Recall from previous chapters that SAP HANA a disruptive technology. e. IT is viewed as a cost center within the organization — an expense or overhead item that needs to be managed and contained. depend exclusively upon a total cost of ownership (TCO) analysis (i. At this level of business value. However. effectiveness offers the promise of much more.. we need to discard many of the prevailing assumptions that underlie current business processes. Effectiveness The second level of value — Effectiveness — redirects the focus from “doing things the right way” to “doing the right things at the right time. what they do and when and how they do it). Although efficiency can deliver a fair amount of business value.e. Efficiency) to justify a business analytics initiative. Line of Business Examples: To better identify the most promising sales opportunities To gain an enhanced perspective on cost drivers To increase the productivity of knowledge workers 2. Reducing the annual maintenance costs of older applications and databases Reducing the internal costs of enhancing or upgrading software Reducing the IT FTE resources required to manage older applications and databases Reducing the hardware infrastructure to simplify administration and minimize floor space/carbon footprint Business Efficiency The Business Efficiency level extends beyond issues that are purely related to the IT department. if ever. The following list identifies some common examples of IT Efficiency.” To properly assess this level. The examination . Consequently. the top-performing companies in each industry incorporate analytics into their infrastructure in order to create and maintain competitive advantage. insight provides a deeper understanding of the underlying causes of a situation or the likely outcome of a course of action under consideration. Then.
but also the most difficult to achieve. By definition. as illustrated by the following list. and not just an organizational cost center. such as SAP HANA. Higher customer value Improved product mix (margins) Better sales pipeline conversion ratio Enhanced customer retention More accurate demand forecasts More successful segmentation Enhanced understanding of real costs Greater production yields More efficient order fulfillment Faster collections Lower production costs Reduced risk/impact of risks More timely anticipation of market changes More efficient asset utilization 3. Transformation goes well beyond Effectiveness by enabling new business models and processes.” business transformation can generate extraordinary financial gains. Although effectiveness gains are usually more difficult to quantify than efficiency gains. Transformation involves things that have never been done before. Consequently. Examples: Identifying and serving new market segments before your peers can Providing personalized customer pricing and services Enabling new products or pricing models Creating new business models Improving time to market Reducing inventory Increasing market share Improving P/E ratio . effectiveness gains can be expressed as ranges of financial value. Transformation Business Transformation is the highest level of business value. However. At the Transformation level. their monetary value is frequently greater. the focus is on use cases that involve the invention of new business models and processes by leveraging innovative solutions and technologies.of effectiveness gains makes the assumption that IT is a strategic enabler and value creator. the potential monetary value from this level of business value is the most difficult to quantify. Sometimes called “innovation” or “The Art of the Possible. Instead of precise estimates. there are no baseline data to use for comparison.
Hopefully you now have a more nuanced understanding of business value. Grid . Customer Profitability) Manufacturing: (Supply Chain Optimization. Specifically. II. Real-Time Warranty and Defect Analysis ) Financial: (Fraud Detection. Having covered this topic. Program Trading. SAP HANA is a disruptive technology. as we mentioned previously. Industry-specific Consumer Products: (Supplier Risk Mgt. so the typical approach to building a technical business case does not necessarily apply here. Price and Merchandising Optimization) Telecom: (Investment Planning. Balance and Demand Forecasting. especially in the case of innovations. Investment Planning. Churn Management. Production Planning. EPA Standards Compliance. Note that these categories may not be mutually exclusive. We begin with the first step — creating the storyline. Categorization/Business Attributes Sometimes it’s easier to create use cases when you can place each one into a convenient category. it is critical to involve the business side of the organization up front and throughout the process. or container. Network Equipment Planning & Optimization) Utilities: (Smart Metering. Operational Performance Mgt. it’s preferable to develop multiple use cases as part of the overall business case. Risk Analysis. The process of creating the storyline should not be conducted exclusively by IT. Here are some questions to get you thinking about potential use cases: What’s happening at other companies in your industry? What elements in your organization’s strategic plan could benefit from high-performance analytics or process optimization? Does your organization own any data that no one else has (and can that data be exploited)? What mega-trends in the industry represent opportunities for new value? A. Credit Scoring. Outage Management.. Product Lifecycle and Cost Mgt.. Product Recall. you wouldn’t be reading this chapter! However. Please refer to the SAP HANA Use Case Repository for the most current list of use cases. Below we list samples of potentially useful categories. Demand Side Management. Creating the Storyline It’s likely that you already have at least one specific use case in mind for SAP HANA — otherwise. we return to our discussion of the three-step process for building effective business use cases. Real-Time Asset Utilization) Retail: (POS/Fraud Detection. try to map to each level of business value with one or more use cases. Track and Trace.. keep in mind the “Levels of Value” section of this chapter when you’re developing the use cases. Also. Some of your use cases can cross boundaries. Rather. Business Planning.
business unit representatives.Management) Cross-Industry Finance: (Planning and Budgeting. validate. Assisted Discovery Many other customers. some customers may feel comfortable building business cases on their own. it will help you identify the “degree of match. and prioritize a number of SAP HANA use cases. and IT staff should all participate. consumption. Therefore. The figure below reproduces a sample “value map” created during the first portion of a workshop for a customer in the chemical industry. domain experts. and perhaps also how your organization interacts with its external customers. C. Price Optimization) Sales and Marketing: (Marketing Analytics. clients. the project sponsor. will prefer to leverage the expertise of SAP’s Value Engineering (VE) group in constructing a convincing business case for SAP HANA. These use cases can describe your organization’s internal usage. Self-Discovery After reading about the methodology and techniques discussed in this chapter. . however. Customer Segmentation. and security requirements for your applications.. Inventory Mgt. Over the course of this workshop. The SAP HANA Use Case Repository and SAP HANA Value Calculator (described below) can provide invaluable assistance with this task. The workshop will provide you with detailed information on data. Demand and Supply Planning. One of the ways in which the VE organization can help you construct an SAP HANA business case is through a Value Discovery Workshop. Supply Network Planning) B.” potential value-add. In addition. modeling. processes. and customer interest for each use case. Consolidation) HR: (Workforce Analytics) IT: (Landscape Optimization) Order Management: (Available to Promise. you will have the opportunity to identify. roles. Trade Promotion Management) Supply Chain: (Transportation Planning. The workshop is intended to address business outcomes as well as technical feasibility.
.The next illustration is an example of one of the process analysis outputs created at a later stage in another workshop.
then you are not likely to find a close match in the repository. SAP HANA Use Case Categories Currently.saphana. but it’s extremely likely that you’ll find one or more themes that closely resemble some of your business issues and/or conditions. You may not find an exact match. Please check with your SAP Account Executive for further information on this service. after you have completed the workshop. In many instances. In the Resources section of the site. SAP HANA Use Case Repository SAP maintains a centralized SAP HANA website (http://www. It can be quite enlightening to study use cases from industries that are seemingly unrelated to yours. 1. VE resources may be available to assist you in building a formal business case. In addition. the SAP HANA website has SAP HANA Use Cases categorized by industry and selected process areas: Aerospace & Defense Automotive Banking Chemical Consumer Products Cross-Industry Customer Service Finance Healthcare High Tech Industrial Machinery & Components Insurance Life Sciences Manufacturing Marketing Media .com) that contains an ever-growing number of example use cases for SAP HANA. you will recognize a common thread that will encourage you to adopt a broader perspective than if you limited your exploration to use cases in your industry. you’ll find sample use cases of SAP HANA that have either been implemented by a customer or discussed with a prospect. A second — and perhaps more useful — approach is to use the repository as a brainstorming tool. Whichever approach you adopt. a guiding principle is to focus on things that you can’t do today. If you’re looking to SAP HANA for competitive advantage. Perhaps the most obvious way to use this site is to check the category for your industry to determine which of the existing use cases reflect your organization’s needs or strategic direction. D. always keep in mind that SAP HANA’s strengths are in applications that have never been built before.Finally.
some quantitative measures are more defficult to obtain and monitor than others. In addition.Mill Products Mining Oil & Gas Professional Services Public Sector Retail Sales Supply Chain Telecommunications Transportation Utilities Wholesale Distribution III. it’s time to map it to the expected business value for each and every use case. IDC completed a study that concluded that business intelligence investments delivered the following return on investment: 112 % median ROI 54% process benefit improvement (Business effectiveness measures) . in 2010. it must be backed up with hard numbers. They are also 1. the business value for SAP HANA is measured in a similar manner to other business analytics investments. Therefore. A. In most current use cases. As a result. Adding the Financial Dimension Now that you’ve developed a good storyline.5 times more likely to deliver on budget and to realize up-front benefits. IT research firms have already concluded that investing in business analytics technology generates tangible benefits. The SAP HANA benefits quantification evaluates what the organization can accomplish now that it can better manage data and interpret the resulting insights at lightning-fast speeds. The capabilities of SAP HANA are seen across many areas of an organization with an increasing number of benefit scenarios.9 times more likely to deliver projects on time. Moreover. Importance of Benefits Quantification It is critical to acknowledge the value of IT investments through benefits measurement and post go-live monitoring. Data volume is exploding. No matter how captivating your storyline. it slows down the ability to analyze data. the traditional processes that organizations have used to consolidate and analyze data are no longer sufficient in the new environment of real-time data. resulting inthe need to store and move significant amounts of data. Although it is important to have quantitative results. data variety is continually expanding with the usage of Facebook and Twitter. The one fundamental difference is that analytical use cases for SAP HANA consider how the availability of real-time data impacts the organization’s ability to realize value. An SAP Value Management study determined that organizations that develop business cases and measure post-go live success are 1.
typically falls within the measurable benefit category. Strategy enablement and innovation are usually treated as “soft” benefits. SAP’s Value Engineering organization has taken the methodology that has been used for the past eight years and applied it applied it to SAP HANA benefits quantification. The independant study demonstrates that quantitative benefits are being realized with real-time information. This framework. risk mitigation and compliance can deliver millions of dollars in savings. This section will help you identify these business areas and quantify the benefits. Production yield is an excellent example of benefits quantification. SAP has come to realize that organizations can struggle with analytics benefits quantification. which is illustrated below. Types of Quantification SAP Value Management has created a framework for analyzing benefits that also applies to SAP HANA. B. We discuss the value engineering and the value management approach later in the chapter. A case study concluded that manufacturing organizations yielded a 2% increase in production efficiencies. they may not have the experience to transfer that approach to business analytics and SAP HANA business cases. places benefits in one of four categories: Strategy Enablement Measurable Benefits Risk and Compliance Innovation Financial measurement. . Increased yield reduces the cost of operations.42% productivity gains (Business efficiency) 4% technology gains (IT efficiency) In February 2011 Aberdeen completed a real-time business study that found that organizations wanted more accurate operational information. Organizations utilize various approaches to business case benefit development. returning tens of millions of dollars in savings. known as “hard” benefits. However. To address this problem. however.
For example. The primary metrics that measure success in this area are overall spending managed centrally and year-over-year annual savings achieved by the procurement team. Spend that is not managed centrally does not leverage contracts negotiated with preferred vendors that include already secured discount levels. SAP realized that the underlying transactional systems by themselves release only a percentage of the overall benefits. National Grocery Retailer — SAP HANA Business Case: The retailer had already invested in an ERP system that drove the procurement process with suppliers. Thus. impacts numerous process areas within an organization. the overall spend managed by the organization was not visible at a national level. The procurement process controls the flow of money going out of the company for materials and services. services and IT equipment. organizations are not fully optimizing savings with consolidated spend. Supplier relationships at a regional level ran the risk of not capturing increased discounts and creating redundancies in process. The following SAP HANA case study illustrates a procurement business case involving a retail grocer. Objective: Deliver national spend visibility and drive procurement savings Shift from regional vendor relationships and contract terms to a national level Challenge: Significant data volumes residing with four regional data warehouses.It is important to understand that an SAP HANA business case. Without real-time business insight on spend. it was implemented in a regional format. This critical function ensures that an organization manages its spending strategically. Data created from regional . however. like an analytics business case. Procuremnt leaders rely on information to understand how an organization spends money in various categories such as materials. Unlocking the remaining benefits requires information insight.
and the grocer found that certain regions were outperforming others in year-over-year savings and negotiated discounts The grocer utilized SAP’s global benchmarking data to compare year-over-year savings and spend managed strategically with retail peers The grocer determined that additional savings would be possible if the organization better understood the underlying procurement data XXX calculated a conservative benefits estimate of $50 million in savings over a multiyear period Results and Business Benefit: Begin realizing $50 million in savings on supplier spend with one national view of vendor spend Remove supplier negotiation and contract administration redundancies with one process. hard benefits can increase the cash flow that the organization utilizes to generate additional return on investments. managed by a national supplier Significant supplier data compression with transfer of spend and supplier data from four regional systems to one single instance of SAP HANA Real-time and automated data transfer that was previously not possible with four different regional systems Granular reporting analysis resulting in visibility on optimal supplier discounts and redundant buying Elimination of vendor spend with contracts that do not offer maximum discount levels. The areas of improvement are derived by identifying areas of value within major business process areas. Demand Generation . An example of a cash flow benefit is the reduction of aging receivables. A few of the key business benefit KPIs and key metrics are outlined below. As we discussed. Tangible (“Hard”) Benefits A tangible or “hard” benefit is defined as an outcome that increases revenue in for-profit organizations and reduces cost in all organizations. Renegotiation of national vendor contracts demonstrating higher discount levels on aggregated spend 1. quantifying SAP HANA benefits follows a similar approach to other traditional benefits quantification. Common benefit KPIs are broken down within the process areas. An example of a hard benefit efficiency gain is the reduction of people completing a manual reporting task.procurement systems Four regional warehouses housing ERP structured system data No infrastructure in place to automate the data consolidation for a national view of supplier spend levels Approach: Evaluate the SAP HANA solution as the database and analytics technology to enable a single view of consolidated supplier data Develop a benefits case based on the regional grocer spend performance The four major regions each had consolidated supplier spend Business Case Development: The regional procurement spend performance was compared. Efficiency gains can result in tangible benefits if resulting costs are removed from the gain. SAP’s Value Engineering organization has a full repository of all business benefits. In addition.
indirect and services Year-over-year annual savings Evaluation of vendors utilized and product categories Effort spent currently managing vendor relationships Outcome: Reduced annual spend by category Reduced efforts by buyers to manage and track vendor relationships .Marketing Benefit: Optimized marketing spend through improved campaign effectiveness Metrics: Average cost of a marketing campaign launch Current time to measure campaign effectiveness Campaign conversion rate measured in sales or pipeline generated Outcome: Reduced marketing spend by minimizing the cost of ineffective campaigns Increased annual revenue through campaign execution Sales Execution Benefit: Increased sales conversion rate. thereby increasing annual revenue Metrics: Current pipeline conversion percentage Current revenue per sales employee Current sales team efficiency measured by time with customer and administrative time Outcome: Increased pipeline conversion rate and sales Increased total revenue per salesperson Reduced administrative time Demand Fulfillment Procurement Benefit: Reduced annual spend with increased visibility on supplier metrics Metrics: Percent of spend managed strategically by category. direct.
Manufacturing Process Benefit: Reduced inventory levels and enhanced visibility of the short horizon of stock levels Metrics: Current inventory levels of finished goods Current inventory carrying costs Percentage of inventory obsolescence Outcome: Reduced inventory levels of finished goods Reduced annual inventory carrying costs Greater annual cash flow Reduced cost of inventory obsolesce Information Technology Management Information Management Benefit: Improved insight into information and reduced IT effort to prepare data Metrics: Cost of data storage Cost and effort of transferring data from source systems to a centralized data repository Effort to prepare data for reporting Effort to build standard reports Outcome: Reduced cost of information management Improved granular insights delivered in real time Organizational Performance Management Profitability Analysis Benefit: Improved profitability analysis by product. region. and segment Metrics: Current profit level by product. region. and segment Effort required to deliver profitability analysis Current pricing processes .
In each case the results are measured in revenue. and segment Elimination of unprofitable items Less effort required to monitor profitability Workforce Management Benefit: Improved worker utilization levels and reduce level of overtime Metrics: Worker utilization levels Overtime percentage and cost Outcome: Reduced labor costs Improved worker output measured Fraud Management Benefit: Improved fraud detection. namely. thus reducing the costs associated with additional insurance claims Metrics: Current combined ratio (claims and expense measured against premiums collected) Measured fraud investigations Outcome: Reduced cost of fraud investigations Reduced combined ratio The metrics and outcomes listed in the table span many major business process areas. and cash flow impacts. Strategic (“Soft”) Benefits Strategic or “soft” benefits are commonly linked to the tangible benefits measured above. In some cases. The labour budget is not . but the organization utilizes appropriate metrics to deliver greater throughput with the same staff. to manage information from diverse data sources and to deliver real-time insights for decision making.Outcome: Increased profit by product. region. However. An example is a scenario in which labor costs are not reduced. productivity or efficiency metrics do not directly result in reduced costs. 2. expense. they all have a common theme. The strategic benefits impact the organization’s overall strategies and can support the tangible benefits.
In creating and evaluating a business case. After it creates this baseline. Many organizations find it difficult to drive accountability with poor information.reduced. This strategy will enable IT to jointly manage the implementation with the relevant business functions. A business transformation study is a brief document published jointly with our customers to capture benefits realized along with the story of why the investment was made.. but the workforce is able to manage increasing workload. New KPIs and Breakthrough Innovations SAP HANA is an innovative technology that offers a fresh approach to information management. SAP is constantly capturing new innovations delivered with SAP HANA to share the impact. Document the current state process (e. Often. improved decision-making can generate indirect impacts on the organization. SAP recommends multiple scenarios by which SAP HANA delivers maximum value to the organization. Best Practice Business Case Approach Before calculating a benefit. improved employee engagement and work-life balance is another soft benefit outcome. The ability to deliver innovations by managing complex analysis in real time reduces time to market and generates new revenue streams. However. baseline metrics in isolation do not allow the owner of the . The simple steps listed below present a framework for calculating a baseline metric. 3. We have multiple forums to share the benefits of SAP HANA. C. Similarly. it can establish a target benefit range. an organization needs to establish baseline metrics before it can calculate the value of a benefit. “first mover” advantage may result in the largest payoffs for a project. However. you need carefully consider both tangible and strategic benefits.. A simple business case can be developed based on existing processes and then leveraged to fund breakthrough innovations. Department leads can’t drive improvements if there is no trust in the data comprising the actual results. The best recommendation is to simultaneously explore innovative SAP HANA scenarios while developing existing process-improvement scenarios. profitability reporting) Number of business analysts allocated to monthly reporting Effort taken in hours taken to build monthly package Associated IT effort to maintain profitability reporting Current state profitability level of the associated item tracked on the report As stated above. These innovations are the most difficult to quantify because no baseline data exist. It is critical to continually measure the post-implementation impact of SAP HANA to capture benefits. We illustrate this framework using the example of a profitability report. These scenarios can be incorporated into an analytics roadmap that prioritizes value and time to value. the external website mentioned earlier in the chapter capturing use cases and the business transformation studies captured by Value Engineering. such as better execution of the corporate values for accountability. an organization must identify a baseline metric derived from the current state process.g.
Specifically. Your organization can then continue to develop benefits either in partnership with SAP VE or on your own. SAP Value Engineering performs this function by providing a triangulated approach to benefits quantification. and the ability to collect current state processes to best calculate the benefit range. and it demonstrates how you can calculate these benefits.) After the analysis has been completed. The benefit ranges are based on the SAP Value Engineering triangulated methodology we just described. SAP designed this tool to be a great launching point for calculating benefits. The tool covers the most common benefit areas that most organizations would consider. A summary report aggregates all the benefits to determine the overall financial impact. SAP HANA Calculator To make it easier for people to build a value-based business case. The baseline metric allows organizations to know how much they have improved after the technology has been implemented. past examples of measured success by other organizations. VE provides SAP Benchmarking data that indicate average and best-in-class performance. In order to truly define a benefit beyond the current state baseline. . As part of the initial business case development. (We discuss the SAP Benchmarking database in greater detail in Section E. The calculator provides two or three example benefits for each of five mega-process areas: Customer Focus Procure to Pay Plan to Produce Record to Report Quote to Cash The benefits calculator enables you to customize the revenue include the number of employees. It generates ideas on how SAP HANA can impact your business. The benefit as described in the process areas is typically related to its impact on revenue and expenses. These metrics are simply utilized as a measuring stick of success.business case to comfortably develop a target improvement range. and key baseline information for your particular organization. Benefits are more widely accepted when linked to key business initiatives such as improving spend management or improving pricing within a certain product category. D. discussions with the business unit sponsors ensure linkage to strategy and acceptance of the SAP HANA investment. the next step is to identify the associated value driver outcome(s). We strongly recommend that when you calculate a benefit you apply a benefit range with a conservative and likely metric based on the SAP Value Engineering approach described above. SAP Value Engineering and SAP HANA Solution Management released a web-based SAP HANA benefits calculator to our customers. One final point: It is commonplace to link benefits to an overall initiative involving process improvements through technology enablement.
SAP Value Management Center (https://valuemanagement.000 participants from more than 3. This portal offers direct access to complete surveys and analysis of results. best practices. SAP Benchmarking One of the most valuable resources available to you when building an SAP HANA business case is the SAP Benchmarking database. SAP Benchmarking is managed through a customer portal. These data are incredibly deep and rich. SAP Benchmarking is a global program launched in 2004 to deliver empirical metrics. SAP Benchmarking program Facts: Established at the end of 2004 Complimentary service Available to SAP and non-SAP customers More than 12.com).sap. The data in the benchmarking resources are collected anonymously from SAP customers who have participated in the program.000 companies Global — in 2010 more than 60% participants of participants were from outside North . and they enable you to benchmark your company’s current state and potential value against real-world experiences from other companies in your industry. and high-impact strategies to organizations that choose to leverage the program. This is a significant investment by SAP to allow organizations to measure performance and build benefit cases.E. The link takes you right to the portal to sign in and utlize the surveys to capture baseline information and determine how you are performing against best in clauss organizations.
This process will provide the critical peer comparison that establishes the appropriate range of improvement. the storyline and financial impact have to be communicated effectively to the stakeholders and decision makers. In addition. SAP Value Engineering has significant experience creating successful business cases for SAP HANA. procurement. SAP HANA is a disruptive technology. successful presentations generally contain certain critical components. and it can assist with your final presentation. The program provides the flexibility to create a customized survey to capture the key metrics and best practices identified through the SAP HANA business scenario development. Use case and business process scenarios Financial and non-financial benefits Strategic alignment discussion Risk assessment Use case prioritization . The SAP Benchmarking program allows you to help choose a few key process areas to determine where SAP HANA best fits as a starting point. SAP offers the Business Intelligence and Enterprise Information Management data sets and surveys. An organization can build a realistic benefit range improvement by leveraging peer benchmarking data.000 best practices More than 300 peer groups For SAP HANA. Accordingly. More than 700 KPIs More than 1. which we list below. because senior management buy-in and commitment and are critical. In addition. As discussed previously. SAP HANA can impact many business process areas spanning the entire organization. Tying It All Together We now shift our focus to the fourth and most vital stage in the business case process — packaging the business case in a manner that maximizes the likelihood that it will be funded. Internal Deliverables As mentioned throughout this chapter. supply chain. previous “rules” about internal business cases may not apply to SAP HANA cases. SAP launched a High Performance Analytics survey to track the importance of complexity and speed in the data management environment. the presentation needs to be easily consumable by senior business executives. IV. Although there is no set format for final deliverables. and sales. A. Fortunately.America Partnerships with ASUG and other user groups Studies available in 12 languages More than 20 business process assessments including finance. To accomplish this objective.
execute. SAP addressed this problem by introducing Value Engineering. Value Management Drivers and Lifecycle: Value Discovery: How do you align your business and IT strategies? Value Realization: How can the business value be captured? Value Optimization: How can you maximize the value from your investment? . on budget and on value. and to deliver on these agreed-upon commitments. Value Management Value Management is a permanent management process that ensures that investments in information technology are delivered on time. Ongoing Value Management Most companies realize that the successful utilization of information technologies is critical to success in the modern business environment. The Value Management methodology is intended to keep companies focused on choosing the right projects. The SAP Value Engineering team helps identify the appropriate strategic areas to enable companies to become best-run businesses. The discipline of Value Management is a proven way to realize the promised value from IT investments and initiatives. and through maximizing return on IT investment. Despite this realization.B. Over the years. and measure successful business-driven IT projects. to clearly define ownership and accountability for business results. a practice that focuses on driving the customer value that IT is providing to the business. 1. SAP has learned a great deal about how the best-inclass companies continuously select. SAP Value Engineering has standardized and packaged these best practices to help organizations deliver value by aligning IT with business goals and processes. however. Utilizing an ongoing processes called Value Management. few companies actually realize the maximum value of their IT investment.
structured problem-solving approach that leverages past engagement experiences Hands-on participation from SAP experts — solution specialists. Research conducted by SAP indicates that 98% of companies can extract more value from their initiatives. over time.2. SAP’s approach to value management focuses on helping you discover the right projects. it certainly can make the process easier and more efficient. If you’ve already identified several potential use cases for SAP HANA. However. however. they lose this focus. As a result. Why Do Customers Like SAP’s Value Engineering Process? Quick turnaround process that delivers a strategic value proposition to customers in weeks Minimal disruption to customers’ ongoing operations using our collaborative approach Fact-based. they never fully realize their expected results. execution. VE resources can help you create a financial justification for the initiative. 3. Role of SAP Value Engineering Utilizing SAP Value Engineering is not a requirement for building a solid business case for SAP HANA. This end-to-end process helps to ensure the business value of your IT investments.000+ customers. and ongoing value analysis is critical to building a strategic IT function in successful companies. measure progress during implementation. One strategy to ensure continued success throughout the implementation of the SAP HANA initiative is to maintain (or establish) a “culture . However. consultants. disciplined approach to business value assessments that establishes a common language between business and IT audiences 4. and optimize investments across your IT portfolio. but the other two phases are no less critical to the process. leveraging comprehensive knowledge about best practices across industries and business processes Scalable. yet only 35% focus on measuring the value of these technologies after they have been implemented. 5. and centers of excellence professionals Mature value management methodology based on experience with 25. industry practitioners. you have completed the Discovery portion of the Value Management Cycle described earlier in this chapter. VE offers a SAP HANA Value Discovery Workshop. This “virtuous circle” of proper planning. Continuous Value Management At this point. The Discovery phase resulted in the all-important business case. Why Is Value Management Important? Many companies initiate technology projects with a strong focus on their business objectives. The remaining stages in the cycle are Realization and Optimization. which we describe in greater detail later in this chapter. Failure to realize maximum benefit from IT is a common problem that can understandably discourage executives from making the strategic IT investments needed to compete in today’s unforgiving business environment. if you’re willing to invest the time in a more immersive process.
here are some of the questions that you should consider when measuring performance: What are some of your most important KPIs? What are some of the underlying metrics that you track? How do you track and communicate metrics and KPIs? What adjustments does your organization make based on regular reviews of KPIs and metrics? Are there any “new” KPIs that would be relevant to your organization but have not been adopted by your industry peers? V.of measurement” within the organization. Recommendations . Establish a “Culture of Measurement” How serious is your organization about performance measurement? It’s nearly impossible to determine the degree of success of a project unless you have a way to compare the “before” and “after” states. In many organizations. ideally as a formal methodology. Among other things. This kind of measurement philosophy needs to be deeply ingrained in the culture of an organization. In contrast. objective assessments minimize the element of personal bias and enable historical comparisons of assessments for different projects. 6. such assessments are mostly subjective opinions that are not easily validated.
Whatever your situation. When leveraged properly. but start small with a quick win to build momentum in business. we strongly recommend that you keep the following points in mind during your journey: 1) When identifying use cases. try to go beyond ideas about what you could be doing better. however. technology and IT act as a: Strategic enabler Value creator 4) Track both hard and soft benefits during the financial analysis of use cases. Initial success will build credibility internally The resulting support may be necessary later when you plan and undertake more ambitious projects 3) Don’t view technology or IT as merely an expense or overhead. not a technical justification . Hard benefits are easier to calculate precisely Soft benefits may outweigh hard benefits 5) Ensure senior executive buy-in and sponsorship from Day 1. we did not intend this chapter to be used as a “cookbook” for building business cases for SAP HANA.The purpose of this chapter is to explain why it is critical to build business use cases and to provide some guidelines to assist you with this process. Consider: What you can’t do today What you haven’t even imagined yet 2) Think big. However. Different organizations may follow widely varying approaches when building their internal justifications for SAP HANA. This is a business case.
Chapter 4 SAP HANA Applications COMING MAY 2013 .
Chapter 5 SAP NetWeaver Business Warehouse on SAP COMING MAY 2013 .
Chapter 6 Data Provisioning with SAP HANA COMING MAY 2013 .
Chapter 7 Data Modeling with SAP HANA COMING MAY 2013 .
Chapter 8 Application Development with SAP HANA COMING MAY 2013 .
Chapter 9 SAP HANA Administration & Operations COMING MAY 2013 .
and operating system. two of the critical benefits were the lower costs and the more standardized options associated with the UNIX-based servers that had just become available. When SAP shifted from mainframe to client-server architecture with SAP R/3. This made sense because many companies were employing existing landscapes from a preferred hardware vendor and had developed expertise in certain versions of operating system and database that they wanted to leverage for their SAP environment. In order to understand why. we need to look back historically at some of the hardware platform changes that led SAP to adopt this policy this strategy and explore why this path offers SAP customers the best balance of broad hardware partner options and focused innovation around a stable set of key components. building out a robust certification laboratory in its headquarters to constantly test and validate new hardware and software combinations that were being released by its partners for customer use. This approach represents a departure from SAP’s long history of broad platform support. memory. SAP believed that providing customers with such a broad choice would help them achieve lower TCO of their SAP solutions by reusing technology and resources that were already in place.Chapter 10 SAP HANA Hardware Overview HANA is the first SAP solution that has been built to be specifically run as an appliance S AP and optimized for a very specific combination of processor. SAP happily obliged. At the time. SAP also felt that being hardware and OS/DB “agnostic” would be the best strategy to set itself apart from the other enterprise app . customers began asking SAP to certify more and more new combinations of operating system and database on various hardware platforms. When the mass-adoption of SAP R/3 took off. SAP implemented this new policy to still provide customers with multiple choices in hardware platforms while avoiding the TCO implications of multiple OS and processor support combinations.
Soon. Later. SAP laid out its strategy for the shift to in-memory computing to Intel’s executives. it was clearly the lowest TCO option for running an SAP system. and the two parties discussed the level of co-innovation that would be needed to jointly engineer both an in-memory database and optimized processors that could handle the unique needs of this new architecture. choice became a liability for SAP and its customers rather than the benefit that it was originally intended to be. SAP had to settle on a single processor family for the new solution. x86 platforms from Intel and AMD began to displace the RISC-based platforms of the early UNIX hardware vendors due to their lower costs and their support for industry standards. In addition. and Intel has a long history of innovating for the future needs of the enterprise. the UNIX platform began to splinter into multiple dialects. AIX. the company made a strategic decision to avoid all of the costs and complexity of supporting so many variations of hardware and technology platforms. Intel sent a team of their . the small number of combinations that SAP began with had exploded into a truly dizzying collection. there weren’t any processors that had been designed to handle in-memory processing tasks (because enterprise-scale in-memory computing didn’t exist yet). Although there were many chips on the market that could handle SAP’s traditional application-processing requirements. Linux began to displace the original UNIX operating systems due to its lower costs and the advantages of open-source code. In addition to selecting a single OS. because Linux was open-source and easily supported by third parties. SAP was primarily concerned with the three pieces of technology that had the greatest impact on performance and would be the largest drivers of TCO reduction: operating system (OS). Because Linux is so technically similar to UNIX. etc). RAM. This “technology-neutral” strategy worked very well for SAP for more than 30 years. Moreover. and the costs for SAP and its customers of this broad coverage were becoming unsustainable. At a certain point in the mid-2000s. Solaris. SAP decided to bet on opensource and industry standards as the core platform for SAP HANA. the Product Availability Matrix (PAM) for SAP ERP exceeded 200 combinations of OS and database. when SAP began development on the precursors of SAP HANA. The top executives from each company agreed that the they would have to establish a new level of co-innovation partnership and starting in 2005. and processors. At a certain point. After SAP R/3 was released. almost any UNIX engineer could transition his or her skills easily. The initial SAP HANA conversations that SAP’s executives held with anyone outside the company were with Intel because SAP realized that shifting to in-memory computing would require a new breed of processors that were optimized for the new architecture. SAP could invest all its development and testing resources into a single platform while still allowing customers to choose which hardware vendor would deliver and support the appliance. however.vendors. with each hardware vendor putting its efforts behind its preferred variant (HPUX. Customers no longer benefited significantly from such a broad list of hardware and technology choices. SAP had been working with Novell/SUSE for many years to support Novell SLES Linux as a certified operating system for SAP applications. By supporting only ONE combination of OS and processors. So. with a vast number of hardware platforms for those combinations.
Intel and SAP decision makers identify complementary features and capabilities in their upcoming products. RAM. So. Fujitsu. for increased business value.best software and chip engineers to SAP HQ to begin the work of jointly optimizing each successive version of the industry-standard Intel Xeon chips for the needs of SAP’s evolving inmemory database. Cisco. SAP realized that even though the core components of the SAP HANA servers would be nearly identical (OS. Intel and SAP have worked together to deliver industry-leading performance of SAP solutions on Intel® architecture. which is delivered on the Intel® Xeon® processor. scalability. The latest success from that tradition of co-innovation is available to customers of all sizes in SAP HANA.” multivendor hardware support for SAP HANA has been received extremely well by customers because it eliminates the confusing number of hardware combinations and focuses on the value-added solutions that each vendor can offer on top of the “solid core. This broad support from industry-leading hardware vendors provides customers with a choice of seven hardware partners to deploy their SAP HANA solution. The relationship between Intel and SAP has become even stronger over the years.” . Dell. researchers from Intel and SAP continually explore and drive the future of business computing As a result of these efforts. Having created an optimized “core” (operating system. Early in the design process. SAP needed to reach out to the server manufacturers to package the software and hardware into industry-standard appliances in a way that would remove as much configuration and integration work from the customers as possible (again. and NEC was certified in early 2012. and those insights help to direct the development cycle for maximum value. Collaborative product optimization. management and operations of the hardware. Intel engineers located on-site at SAP work with their SAP counterparts to provide tuning expertise that enables SAP HANA and other software solutions to take advantage of the latest hardware features. Hitachi joined the list later that year. reliability. Since that time. customer solutions achieve performance. they engaged seven of their primary hardware vendors (see the next paragraph) to build certified SAP HANA appliances and create packaged services to implement SAP HANA quickly and easily at customer sites. and HP all jumped on the SAP HANA bandwagon and had their flagship Intel-based servers certified and in production. customers typically have a preferred hardware vendor for their enterprise landscapes. growing to include a broad set of collaborations and initiatives. SAP’s strategy of “solid core. each with unique service and support offerings to fit their customers’ needs. Plus. and processors) for SAP HANA. and energy efficiency that translate into favorable ROI and TCO. IBM. RAM. Combined research efforts. SAP has benefitted from early access to each new generation of Xeon processor from Intel. and Intel has incorporated SAP’s unique in-memory processing requirements into its chip capabilities. and processors). Intel and SAP: A History of Co-Innovation For more than 10 years. the hardware vendors provide a great deal of additional value in the implementation. In early 2011. This is really where SAP felt that customer choice would have the most value. Some of the most visible: Joint roadmap enablement. lowering TCO). and a large proportion of new SAP implementations are now deployed on Intel ® platforms. Together.
Samsung RAM is currently the primary memory used by all of the hardware partners. SAP HANA Product Availability Matrix (PAM) The latest and most accurate PAM can always be downloaded from the SAP Service Marketplace. Here is the August 2012 SAP HANA PAM. Most partner systems use on-board 15k RPM hard disks (4x ratio for main memory) for data-volume backup and Fusion I/O SSD cards (1:1 ratio for main memory) for log-volume backup. and Intel E7 processors are the only supported chips. SUSE Linux SLES 11 is the only supported operating system.General SAP HANA Hardware Specifications SAP HANA is sold as a pre-configured. pre-installed appliance that is delivered directly from the hardware partner. and performance of the certified systems through a rigorous process of end-to-end quality testing. performance testing. SAP ensures the quality. availability. and continuous early access to next-generation technologies from all of its partners. Single-Node Configuration .
Multi-Node Scale Out Configuration .
Additional Infrastructure SAP recommends that customers deploy 10 gb network data connections. Literally. Multi-Node and Scale-Out Options SAP HANA is a linearly scalable database. SAP recently (April 2012) completed its first internal benchmark for the 16 node scale out solution. The data set consisted of five years of Sales and Distribution Records (100 Billion records) and was run on a single logical server consisting of 16 nodes. indexing or caching were needed to achieve these results. Refer to the SAP HANA hardware partner section of this chapter for more information on the various scale-out offerings from the individual partners. rather. SAP HANA was able to scan 100 Billion rows/Sec on the 100 TB dataset and was able to load 16 million records/min. running at 2. meaning. SAP has no preference on external storage/SAN. Currently. Each node was a certified IBM X5 machine with eight Intel E7-8870 processors with 10 cores. SAP HANA’s compression algorithms were able to achieve 20x compression on the raw data when loading into memory. To put that in context.40 GHz.8TB in memory. The total cost of the 16 node system was roughly USD$640K. in addition to the additional memory. you can string together multiple physical servers into a single logical database instance and achieve linear performance results for every additional server added to the landscape. you just add another node/server to the landscape. it is determined by the server vendor. and you immediately enjoy an exponential increase in performance. SAP HANA has certified a 16-node scale-out for production environments and is currently testing a 60 node scale-out landscape. the closest competitive database is roughly 1000x slower in the same benchmark and . going from 100TB on disk to 3. Typical query results were: BW Workload: 300ms — 500ms Ad-Hoc Analytics: 800ms — 2s No database tuning.
and others as standby hosts. you can group together multiple servers to create a dedicated standby host for each group. A standby host is not used for database processing. Significantly. meaning a standby host is kept ready in the event that a failover situation occurs during production operation. All of the database processes run on the standby host. In a distributed system.several times more expensive. but they are idle and do not enable SQL connections. some of the servers are designated as worker hosts. . High Availability SAP HANA supports cold standby hosts. you can assign multiple standby hosts to each group. Alternatively.
. and it returns to its last consistent state by replaying the log since the last save-point. Protecting against data loss due to disk failures requires backups. the database can be restarted in the same way as a disk-based database. so users can continue to work normally. but it still uses persistent storage to provide a fallback in case of failure. During normal database operations.Disaster Recovery The SAP HANA database holds the bulk of its data in memory to ensure optimal performance. data are automatically saved from memory to disk at regular save-points. These backups are performed while the database is running. The log is saved from memory to SSD after each committed database transaction. Although save-points and log writing protect your data against power failures. all data changes are recorded in the log. The impact of the backups on system performance is negligible. Additionally. Backups save the contents of the data and log areas to different locations. After a power failure. they do not help if the persistent storage itself is damaged.
This reassignment can be performed without moving any data. We encourage you to speak directly to the hardware partners for more details about their products and services for SAP HANA. the work of the services on the failed server is reassigned to the services running on the standby host. support. because all the persistency of the servers is stored on a shared disk. Before a failover is performed. SAP Hardware Partner Details In the remaining section of this chapter.If the SAP HANA system detects a failover situation. Data and logs are stored on shared storage.” This procedure can take up to a minute. where every server has access to the same disks. the system waits for a few seconds to determine whether the service can be restarted. each Certified SAP HANA hardware partner was given the opportunity to briefly describe their SAP HANA offering and discuss their value-added services for SAP HANA implementation. The entire process of failover detection and loading may take several minutes to complete. and operations. the status is displayed as ”Waiting. During this time. The failed volume and all the included tables are reassigned and loaded into memory in accordance with the failover strategy defined for the system. Links: Intel Cisco Dell Fujitsu Hitachi .
HP IBM NEC .
You can also model “what if” scenarios to structure sales and promotions for optimal outcomes based on the latest sales and pipeline information. The relationship between Intel and SAP has become even stronger over the years. Combined research efforts. Intel and SAP decisionmakers identify complementary features and capabilities in their upcoming products. Some of the most visible include the following: Joint roadmap enablement. The latest success from that tradition of co-innovation is available to customers of all sizes in the SAP HANA. reliability. scalability. for increased business value. . SAP HANA and the Intel Xeon® processor E7 family deliver rapid data analysis that discerns patterns and trends so you can adjust your just-in-time supply chain rapidly. Collaborative product optimization. and a large proportion of new SAP implementations are now deployed on Intel platforms. and those insights help to direct the development cycle for maximum value. Scenarios such as monitoring customer and supplier activity can generate petabytes of data. Together. which is fully supported only on the Intel Xeon® processor E7 family. Intel engineers located on-site at SAP work with their SAP counterparts to provide tuning expertise that enables SAP HANA and other software solutions to take advantage of the latest hardware features. and quad-channel integrated memory controllers deliver extraordinary capabilities for businesses of all sizes that implement SAP HANA for functionality such as business intelligence and data analytics. Early in the design process. researchers from Intel and SAP continually explore and drive the future of business computing. Intel® QuickPath Interconnects. customer solutions achieve performance.Intel & SAP: Co-innovation for Real-Time Computing For more than 10 years. Intel and SAP have worked together to deliver industry-leading performance of SAP solutions on Intel architecture. Features of the Intel Xeon processor E7 family such as 30MB of L3 cache. the value of which depends on the ability to distill it into actionable intelligence. growing to include a broad set of collaborations and initiatives. Operational Success and Management of Real-Time Events In-memory computing based on SAP solutions on the Intel Xeon® processor E7 family enables greater business agility and innovative usage models that let companies respond to changing conditions in real time. As a result of these efforts. and energy efficiency that translate into favorable ROI and TCO.
these notifications enable the system to take corrective action that allows SAP HANA to keep running where an outage would otherwise occur.Performance Optimizations of SAP HANA with the Intel Xeon® Processor E7 Family SAP HANA benefits dramatically from high-speed Intel ® QuickPath processor-to-memory interconnects and the latest processor instructions. and serviceability (RAS) feature built into the Intel Xeon® processor E7 family. In many cases. a reliability. SAP HANA is also engineered to take particular advantage of RAS (reliability. All rights reserved. for mission-critical implementations. and serviceability) features of the Intel Xeon processor E7family. Those features eliminate many I/O bottlenecks. Copyright© 2012 Intel Corporation. . so processor headroom is available to generate excellent throughput and responsiveness. availability. Assured Performance with Mission-Critical Advanced Reliability of the Intel Xeon Processor E7 Family Machine Check Architecture Recovery. enables the hardware platform to generate Machine Check Exceptions. availability. As a result of the high level of performance optimization for servers based on the Intel Xeon processor E7 family. especially error correction through Machine Check Architecture Recovery. Streaming SIMD Extensions. SAP HANA can provide businesses of all sizes superior results for data warehousing implementations such as business intelligence and data analytics. Hardware based on the Intel Xeon® processor E7 family enables SAP HANA to fail over from one processor socket to another in the event of a processor failure and to handle memory errors with as little impact to workloads as possible.
the largest currently supported by SAP. The excellent performance combined with the broad range of usable memory make the Cisco UCS SAP Appliances an excellent. self-integrating information technology that reduces staff costs and increases uptime through automation. improving business agility. and automatically. simplifying and speeding deployment. easy-to-manage choice for analyzing massive amounts of business data. Cisco UCS: A Unique SAP HANA Solution Cisco UCS is a single unified system entirely programmable through unified. Cisco UCS helps organizations go beyond efficiency: it helps them become more effective through technologies that breed simplicity rather than complexity. it is simple to provision servers by applying a desired configuration to physical infrastructure. . the Cisco appliances can support databases up to 56 TB. agile. Using Cisco service profiles. model-based management to simplify and speed deployment of enterprise-class applications and services. which define the model. The configuration is applied quickly. network. manage. high-performance. This represents a radical simplification over traditional systems. reducing capital and operating costs while increasing business agility. staff productivity. This radically simplifies operations and lowers costs. up to large scale-out solutions which can support up to 8 TB of usable memory. Virtual networks are now managed exactly as physical networks are. Depending on the compression factors. and storage connectivity resources. and eliminating a major source of errors that can cause downtime. All Cisco UCS SAP HANA appliances are intelligent infrastructure that can be managed through the embedded. accurately. The result is flexible. single management plane across multiple Cisco UCS rack and blade servers (Figure 1). but with massive scalability. The model-based management applies personality and configures server. However the Cisco technology can support up to 20 TB of usable memory. T he Cisco Fabric Extender Architecture reduces the number of system components to purchase. providing a more rapid return on investment.Cisco Systems SAP HANA Solutions As part of the “Unified Appliance Environment”. Cisco has developed a full portfolio of SAP HANA appliances based on Cisco Unified Computing System™ (Cisco UCS™) spanning from the smallest T-shirt sizing. It eliminates both blade server and hypervisor-based switches by connecting fabric interconnect ports directly to individual blade servers and virtual machines. configure. which corresponds to uncompressed databases up to 100 TB or more. and improving performance. supporting as low as 64 GB memory. and maintain by condensing three network layers into one.
test.4 GHz) and up to 512 GB usable memory each. and small production SAP HANA systems with uncompressed datasets up to 1. SAP HANA Scale-out offering The Cisco UCS solution that has been certified for large SAP HANA implementations is a uniquely scalable appliance. based on internal SSD drives that require no additional drivers tainting the Linux kernel. The Cisco UCS appliance incorporates a persistency layer.4 GHz) and up to 512 GB of usable memory.4 GHz) and up to 256 GB of usable memory. . This configuration is ideal for use in mid-sized and larger production environments such as the one used by Medtronic.Cisco UCS SAP HANA Architecture SAP HANA T-Shirt Sizes Offered The Extra Small (XS) and Small (S)-size appliances are based on the Cisco C260 M2 rack mount server with 2 Intel® Xeon® Processor E7-4870 (2. as needed. worldwide manufacturer of medical devices (see customer example). the persistency layer is provided by an EMC VNX 5300 or a NetApp FAS 3240. It allows customers to easily adapt to the growing demands of their individual environment by incrementally adding Cisco B440 M2 blade servers with 4 Intel® Xeon® Processors E7-4870 (2. depending on customer preference. The persistency layer is provided by two Fusion IO cards to avoid possible bottlenecks in duo card configurations sharing the same PCI slot. This configuration is primarily used for development. For every four Cisco UCS blade servers. The Medium (M)-size appliance is based on the Cisco C460 M2 rack mount server with 4 Intel® Xeon® Processor E7-4870 (2.75 TB. a large.
critical to SAP HANA performance. in the event of a hardware failure on a blade or rack server. The unified fabric radically reduces the number of cables. Additional software The operating system. SAP HANA Support infrastructure All Cisco UCS servers are interconnected with a low-latency. Cisco UCS drivers. This reduces energy consumption and operational costs resulting in much lower total cost of ownership. and Cisco UCS management software are all part of the appliance. Disaster recovery (DR) scenarios can be easily implemented by using service profiles to quickly provision servers at the DR site in conjunction with the “classical” replication technologies of EMC and NetApp. and the average index read time at blade level Automating quarterly maintenance. any spare Cisco UCS server can take over the role of the failed server in minutes by simply applying the service profile to the spare server. including firmware updates and file system validation Ensuring configuration management assurance for all appliance components Monitoring data services availability Proactively monitoring SAP HANA subsystem components status Monitoring query execution response times using the SAP HANA index for the query execution SAP HANA Query Response Time Executing sample queries and recording total execution time and query component performance breakdown Proactively monitoring the SAP TREX services statistics based on thresholds . The unified fabric supports both IP and Fibre Channel over Ethernet (FCoE) connections through redundant. The basic configuration can easily scale by adding up to 3 extension bundles each providing an additional blade enclosure for up to 4 more Cisco B440 M2 blade servers each and the correspondent storage from EMC or NetApp.The “basic configuration” of the Cisco scale-out offering is made up of redundant fabric interconnects with embedded infrastructure management. High Availability SAP HANA Solution Cisco UCS SAP HANA appliances have redundancy designed-in providing no single point of failure. low-latency Cisco Fabric Interconnects. a Cisco 2911 for secure remote management. However Cisco Intelligent Automation for SAP HANA is highly recommended. with embedded management. However. high performance. and network adapters required by legacy platforms. inter-chassis switches. therefore no additional software is necessary to manage the entire system. The Cisco Intelligent Automation software solution supports the daily operation of a SAP HANA appliance by: Monitoring the CPU and memory workload. high-bandwidth 10-Gbps unified Ethernet fabric. The Cisco Fabric Interconnect. and one enclosure with support for up to 4 Cisco B440 blades. a Cisco UCS C200 server for SAP HANA studio. is the core of the Cisco UCS and reduces both the number of network “hops” and network latency.
Alerting CPU, memory, or throughput thresholds for SAP TREX services Automating Cisco UCS blade and rack server provisioning for use in the appliance in minutes, instead of days SAP HANA Installation and Support Services Cisco SAP HANA installation services includes the assembly of all necessary hardware and software required for a SAP HANA appliance. Cisco’s SAP HANA engineers will install the appliance into the customer’s network and connect it to source system(s). Also included are the necessary SuSe Linux Licenses, Smartnet 24x7x4 day 2 support for the Cisco hardware, as well as licenses, and first-year maintenance for EMC or NetApp storage as required. Implementation of solutions based on Cisco SAP HANA appliances are provided through Cisco Advanced Services and Cisco’s ecosystem of systems integrators and partners. These solutions include data modeling, data load, replication, and SAP HANA application configuration. Customer Success Story Medtronic dramatically improved reporting performance, increasing the value of its customer information, with the SAP HANA™ platform and Cisco Unified Computing System™ (Cisco UCS™) server platform.
Medtronic needed to increase its ability to analyze large amounts of data, such as customer feedback. BI reporting on its fast-growing data warehouse was straining the capabilities of the company’s computer infrastructure. Because employees couldn’t generate some types of reports (particularly using unstructured data), their ability to draw conclusions from existing data was limited.
The company deployed the SAP HANA platform on the Cisco UCS server platform based on the Intel® Xeon® processor E7 family. In preliminary testing, users of an “un-tuned” system observed query times just one-third as long as those with existing production systems. With the fully scaled and optimized implementation now in place, Medtronic hopes to cut response times even further.
BI operations at Medtronic will use the SAP HANA platform to report on structured and unstructured data, wherever it resides, whether on SAP or non-SAP systems. The added performance, scalability, and flexibility of this new architecture will increase the value of company data as it continues to proliferate, increasing employee efficiency and enabling smarter decision making. For More Information For more information on Cisco UCS, please visit http://www.cisco.com/go/ucs
For more information on Cisco UCS SAP HANA Appliances, please visit http://www.cisco.com/go/sap To learn more about Cisco Solutions, please visit http://www.cisco.com/en/US/netsol/ns340/ns394/ns224/solutions.html To contact Cisco for addition information on SAP on Cisco UCS please email email@example.com
Dell SAP HANA Solutions
For more than a decade, Dell has collaborated with SAP to deliver hundreds of solutions to customers across many industries. Dell helps organizations achieve rapid and sustainable business results with standards-based solutions that are high-performing and end-to-end. In addition to innovative, leading-edge hardware platforms, Dell offers access to thousands of enterprise computing solutions consultants. Our knowledge experts incorporate their vast experience and the knowledge they have acquired over the course of many years into an enterprise solution delivery model that spans hardware, consulting, implementation, hosting, and application management services designed to enhance value for customer investments in SAP solutions. Dell offers customers a portfolio of end-to-end solutions and services in support of SAP HANA applications. Our complement of assessment, implementation, management, data modeling, and use case assistance services helps to reduce IT costs while helping organizations transform their business. Dell’s innovative platforms can dramatically increase the availability and speed of business to insightful decision making using SAP HANA. Dell’s Unique SAP HANA Value Proposition Dell and SAP have teamed up to offer an optimally configured SAP HANA solution that includes a hardware appliance, preloaded software, and a full range of services. This solution is both reliable and scalable, and it is offered in multiple configurations to address your specific business needs. Dell’s end-to-end solutions give your organization full access to the power of SAP HANA. Dell’s SAP HANA appliance solution includes: Powerful technology — Dell’s PowerEdge R910 incorporates Intel E7 technology, is certified for SAP HANA, and includes everything needed to support your SAP HANA solution. This all-in-one solution includes powerful system-management features that provide for seamless implementation and management. Energy-efficient system design — Built with Energy Smart technologies, Dell PowerEdge servers include power management features that enable power capping, power inventory, and power budgeting within your SAP HANA environment. The carefully engineered layout of the internal components aids with airflow direction. This design feature helps to keep the server cool, thus offering potential savings in cooling costs in your company’s data center. Large-scale enterprise-consulting expertise — Dell leverages its experience in delivering enterprise IT and solving “big data” issues for global companies to provide actionable and real-world technology, strategies, and solutions. Dell’s Center of Excellence (CoE) is well-established for SAP HANA, SAP Business Warehouse Accelerator (BWA), and mobile solution complements. Established methodology — Dell’s In-Memory Computing and Analytic Methodology (DIMCAM) incorporates best practices and guides customers through a streamlined and
optimized in-memory computing solution that can increase availability and reduce risk. and price optimization. By implementing Dell’s SAP HANA solution. The SAP HANA appliance from Dell is fully contained in the PowerEdge R910 server. Solid state technology from Dell offers high IOPs and low latency performance for the in-memory SAP HANA database. power efficiency. and memory scalability. power inventory. and power budgeting within your environment. . The logical component layout of the internal components aids with airflow direction. availability. Dell’s SAP HANA appliance provides: Performance and reliability in a scalable 4U. an organization can position itself to identify and analyze trends and patterns in order to improve planning. Enterprise customers taking advantage of Dell’s SAP HANA platform get a cost-effective. Energy-efficient system design built with Energy Smart technologies that enable power capping. Comprehensive services — Dell’s portfolio of SAP full lifecycle services leverage industry best practices to provide better business outcomes for SAP clients. helping to keep the server cooler. serviceability) Technology. While solid state drives are used to maintain the system’s logs. making use of fast internal disks for storage and solid state cards. these solutions enable a business to respond more rapidly to events that are impacting their operations. and operations in a single system. performance management. enabling them to best address rapidly evolving market environments. and 2 x 10Gb Optional LOM with 10 PCIe slots. thus offering customers a powerful and flexible way to query and analyze large volumes of data with great speed. a RAID group made up of internally held 15K RPM disks is used to maintain a copy of the data image. up to 512GB of DDR3 memory. including performance resources. Dell’s SAP HANA Product The Dell PowerEdge Server R910 platform has been certified by SAP to run SAP HANA software. Integrated diagnostics with Intel® Advanced RAS (reliability. Dell customers running SAP HANA on PowerEdge R910 servers can gain real-time access to information and analytics. The combination of Dell’s PowerEdge R910 platform and SAP HANA software enables users to conduct analytics.successful implementation process. forecasting. four-socket server allowing large workload consolidation and scale for the SAP HANA in-memory database. Together. World-class support — Dell’s ProSupport™ and Mission Critical Services help keep your SAP HANA solution running smoothly. Robust infrastructure. I/O. Processing power using high-performing Intel E7 Series processors.
2TB. Dell has tested and certified larger-capacity solutions that support 1TB. and 4TB of compressed data processing. a virtualized environment that provides tremendous flexibility in storage management. To supplement the power. with expandability to support up to 8TB of memory capacity. Larger Scale-Out Configurations The linear scalability of the SAP HANA software platform makes scaling to meet larger workload demands a very straightforward process. Dell Compellent SAN Storage offers the additional benefit of the Fluid Data storage system. and manageability of the Dell PowerEdge servers. utilizing 10GbE networking. and sharing data across Dell Compellent SAN Storage. Using the same PowerEdge R910 servers. SAP HANA’s rated maximum. performance. Dell combines the superior scalability and RAS features of this platform into a multi-node configuration. all of which are based on the Dell PowerEdge R910 server platform.T-Shirt sizes offered Dell offers several different sizes of HANA appliances to meet your needs. Automated .
and hypervisor levels Intel advanced reliability. storage. Dell engineers its components to provide a completely integrated and fully supported ecosystem for high-performance data analytics. hardware. it offers high-availability features that simplify backups. Additional software needed Dell’s SAP HANA appliance is an end-to-end and all-in-one solution that comes pre-loaded with all of the software and management tools necessary. Lifecycle Controller.standard with Dell Compellent storage software . and data migration provide tangible enhancements to the SAP HANA analytics engine infrastructure.tiering of data . and collaborative support leveraging Dell’s global ProSupport infrastructure of more than 30. expansion. Support infrastructure Dell’s SAP HANA appliance is designed to be an all-inclusive solution that comes as a preintegrated unit with all of the necessary hardware. and embedded diagnostics to help maximize uptime Internal Dual SD Module providing hypervisor redundancy Dell’s focus on reliability starts with product design and ends only when it has delivered a solution that meets strict testing and quality control standards. Its high-availability features include: Built-in reliability features at the CPU. As always. Dell’s SAP HANA appliance comes with 3 years of Dell’s award-winning ProSupport Mission Critical services and a 3-year extended hardware warranty. availability. Dell’s ProSupport Mission Critical services are designed to accelerate rapid resolution of your technical problems by ensuring that parts and/or technicians will arrive promptly and by providing access to Dell’s Critical Situation Process. Key support features: . High Availability The Dell™ PowerEdge™ R910 is a high-performance 4-socket 4U rack server designed for reliability and scalability for mission-critical applications. Customers receive 24x7x365 phone support.000 technicians supporting more than 100 countries in 55 languages. memory. Support Services Dell is an expert in SAP HANA system support. escalation management. and networking capabilities. In addition.manages persistent storage to provide the quickest access to the data sets that are most necessary for analysis. and serviceability (RAS) capabilities Redundant power supplies Remote iDRAC6 connectivity Integrated systems management. Dell has a strong systems management and support practice as well as an in-depth understanding of SAP hardware and software solutions.
which improves supply chain management. is an expert in SAP software. In addition. G. customers can quickly appreciate the value that SAP HANA can bring to the decision-making process. turned to Dell to install a SAP HANA platform for its Atos SAP Competence Center in Belgium.I. Germany. it assists organizations in determining whether SAP HANA is a fit for their situation. G. and is experiencing growing success with its G.I. the new system is successfully meeting the needs of Atos consultants. Implementation — SAP HANA Implementation workshops facilitate the planning and creation of the Business Justification for the rest of the deployment. based in Siegen. Optional SAP HANA services Dell offers optional SAP HANA services to assist with your implementation. and mobile applications.I. Dell Deployment Services delivered the SAP HANA appliance on Dell PowerEdge R910 servers.I. The company builds add-ons for SAP environments. including holidays.000 employees. Customer success stories Atos.Onsite Response — 4 hour onsite service with 6-hour hardware repair available 24x7. “I don’t imagine there were many people who knew more about SAP HANA than the Dell consultant we worked with.000 Atos consultants for the training and demonstration environments required for customer engagements. To achieve these objectives. Analytics Factory — Dell offers global business intelligence consulting and support. SAP Modernization Services — Dell has developed a portfolio of Modernization Services for SAP applications that features cloud computing.B). During a CritSit incident.” — Michael Mertens. real-time analytics. SAP HANA Executive Workshop — This workshop helps you develop the Use Case and Business justification for a SAP HANA solution. Thu far. expert resource teams are mobilized to get you back up and running as quickly as possible.B customers want faster access to supply chain data to help them increase efficiency and make better decisions. SAP HANA Proof of Concept — Using the Dell DIMCAM methodology and IMPROVE jump start process.B Dispo-Cockpit solution. Head of the Atos SAP Competence Center Gesellschaft für Information und Bildung (G.B welcomed the . Emergency dispatch — Onsite service technicians are dispatched in parallel with phone-based troubleshooting when you declare a Severity Level 1 incident. CritSit Procedures — Severity Level 1 issues will be reviewed by Dell and may be nominated for CritSit incident coverage through Dell Global Command Centers. The Competence Center supports roughly 10. a Belgium-based international information technology services company with 74.
robust support and consulting services.development of SAP® HANA™. IT Manager. “Our Dispo-Cockpit solution running on a Dell SAP HANA appliance offers customers even more value.I. . So.B clients can now analyze critical data in seconds. include: G. which enables businesses to analyze SAP data faster and in real time. and they collaborated with Dell ProSupport™ to help the project stay on schedule. G.I. as was previously the case Business ensures SAP HANA demonstration is ready for key event Flexible support helps G. and an accredited SAP HANA appliance.B drives SAP HANA success globally with customer support Dell’s technical expertise ensures that work stays on schedule As a result of its collaboration with Dell. Together with Dell. data center credibility. highlighting the close relationship we have with our technology partners.B installed an SAP HANA appliance based on Dell™ PowerEdge™ servers.I.I. The company was looking for a partner with significant SAP expertise. They specifically needed to meet a very tight deadline to develop a SAP HANA platform for their new Dispo-Cockpit application for an upcoming customer demonstration event.B.” — Nikolaj Schmitz.I. Contact your Dell Sales or Services Account Executive to learn more. it turned to its long-standing IT partner: Dell.B successfully completed its demonstration environment to show customers how much faster its Dispo-Cockpit software operates with SAN HANA. and not minutes. G. G.I. The benefits the new system provided to G.I.B Contact information for inquiries Dell offers customers a complete portfolio of end-to-end solutions in support of SAP HANA applications that reduce IT costs while helping organizations transform their business. The response of customers has been positive and we are looking for pilot customers to jointly install the solution.B meet its business needs G. Dell supported us well.
Fujitsu. The end-to-end offering including consultancy services. the recipient of the 2012 SAP® Pinnacle award in the “Technology Innovator of the Year” category. one benefits from favorable lifecycle costs. A hosted proof of concept service for tests with original customer data is also in place. which represent a unique combination of Japanese-style innovation and German quality standards.Fujitsu SAP HANA Solutions Fujitsu. They represent a TCO-optimized entry-level offering. . and innovative market-leading technology. In terms of TCO reduction the Fujitsu offering scores with: Quick return on investment supported by jump-start services for fast implementation and an option for rapid deployment of SAP HANA with pre-defined use cases Reduced downtime via professional solution maintenance Low operation efforts thanks to an easy administration concept for upgrade and maintenance Fujitsu SAP HANA Product Family Fujitsu SAP HANA infrastructure solutions are based on industry-standard PRIMERGY servers. The XS configuration can be upgraded seamlessly to the M size model. which provides ample performance and capacity without investment in an external storage system. Further major building blocks of the Fujitsu SAP HANA infrastructure solution are NetApp FAS3200 Series storage systems (scale-out offering) and Fujitsu network infrastructure. a global player managed services. With rock-solid reliability and independently proven leading price performance. benchmark proven energy efficiency. solution appliance. has capabilities to offer managed SAP HANA to multinationals as well as local small and medium enterprises. The Fujitsu SAP HANA Global Demo Center can be used remotely by customers who wish to test and experience the business impact of SAP HANA. The Fujitsu portfolio for SAP HANA addresses the requirements of various customer segments — from specific turnkey appliances for small and midsize companies to customized solutions for large enterprises. T-Shirt Sizes offered The Fujitsu T-shirt size options are based on PRIMERGY RX600 servers. Operational costs are reduced through server management. Fujitsu is the first SAP partner worldwide to offer a certified platform for SAP Business One Analytics powered by SAP HANA. has been recognized for its engagement and excellence in developing ingenious SAP HANA infrastructure solutions. integration and migration services as well as the services for the operation and support makes the Fujitsu offering unique. The following aspects underline the strong position of Fujitsu in combination with SAP: Mission-critical readiness is a top priority reached by the comprehensive scale-out offering and extensive high-availability features.
these systems can also be included as building blocks in a multi-node environment. development. Today the solution is certified for massive scalability of up to 16 nodes and 8 TB of main memory. training and initial SAP HANA implementations with a defined scope. The second pillar of the high availability concept is the utilization of NFS (Network File . Customers can start small and easily add and integrate PRIMERGY servers and storage capacity as requirements grow. tests. One server can be assigned as a fail-over server and quickly take over in case a productive server breaks down. High Availability Special attention was paid to high availability as a major component for mission-critical readiness of the overall SAP HANA solution. Scale-out offering The Fujitsu multi-node offering for SAP HANA is based on industry-standard PRIMERGY building blocks combined with a shared NetApp storage system and high performance Brocade Ethernet Fabric switches as the standard option. however the concept is already disposed to further growth. Thus high availability is already an integral part of the building block concept. However. The single node configurations are ideal for proof of concept/proof of value projects. quality assurance.* All configurations are constantly reviewed and the latest technology is validated and made available whenever applicable.
The usage of NFS ensures that all data is constantly mirrored on the NetApp FAS system. certified component the Fujitsu SAP HANA infrastructure solution always includes a PRIMERGY RX 100 Infrastructure Management Server (IMS). Additional software needed AISConnect software (enables remote access to the SAP HANA landscape) Support Services The Fujitsu end-to-end offering comprises a complete set of services for non-disruptive implementation. data kept in the main memory is irretrievably lost. integration and operation of the SAP HANA solution. This guarantees disaster resilience with continuous operation even in case of a total data center breakdown. The risk of this concept is that data stored in the main memory is volatile. as the update only needs to be started once from the IMS and is then automatically distributed within the entire server environment. Once the computer is down. Highest demand concerning system availability can be met by expanding the infrastructure to a two-site concept. the inclusion of an external FAS storage system provides the classical back-up and restore functionalities. which means that all infrastructure components and data are reflected in a second data center. Services for HANA Implementation and Integration . Support infrastructure As an additional. The pivotal idea of in-memory computing is to store data in the main memory of a computer to allow fast access. data can be copied back from the storage system. This mono socket rack server is used for: Efficient SAP HANA software maintenance: initial installation and upgrade Seamless integration into the customer’s systems management landscape Easy remote support access as a key part of the solution maintenance offering (SolutionContract) System administrators especially benefit from the IMS component when software updates are required in multi-node environments.System) and the shared NetApp FAS 3240 series. In case of a data loss in main memory. Besides.
SolutionContract offers several service-level options depending on individual requirements. It represents a mix of proactive and reactive services. software and network products from different vendors. The concept takes into account that Fujitsu solutions consist of hardware.Fujitsu SAP HANA SolutionContract (Services for SAP HANA Operation) SolutionContract is the maintenance and support service for defined Fujitsu solutions. Note: SAP Software support is not part of this solution contract! Additional SAP HANA Services Fujitsu SmartStart — Short Time to Value Offering (Rapid Deployment) SAP Rapid Deployment Solutions support a fast implementation and utilization by providing business users with modular. the Rapid Deployment Solution and . pre-packed and ready-to-use business content. which ensure that malfunctions are detected and corrected before they can have any impact on operations. The Fujitsu SmartStart option expands this approach. Fujitsu is the single point of contact for all infrastructure components of a Fujitsu solution as well as their interoperability. SAP HANA.
and we intend to continue to work with Fujitsu in this area in the future.. and with operation and support of the production system and Fujitsu contributed the certified SAP HANA infrastructure solution based on powerful PRIMERGY RX600 rack servers. SAP experts at TDS’s IT Consulting business unit were tasked with design and implementation.customer-specific settings are implemented and pre-tested on certified Fujitsu infrastructure in the Fujitsu staging center. jointly offered by Fujitsu and TDS*. The end-to-end offering also comprises the onsite implementation plus infrastructure and application integration.com . — Mr.sap@ts. Customer Success Stories SAP Business Warehouse Migration to SAP HANA A leading international manufacturer of automotive components has to date used an SAP Business Warehouse (BW). as well as Fujitsu’s capabilities in providing global support for our IT platforms. convinced the management to entrust this vital project to the two companies in combination. Thus SmartStart combines SAP Rapid Deployment Solutions benefits with Fujitsu expertise and services to quickly go live with SAP HANA business scenarios fully integrated with the SAP Business Suite. *(TDS — a Fujitsu company) Mitsui “To promote the growth of Mitsui’s businesses. Ltd. but it took several hours to generate reports meaning that important information was often only available the next day. Contact information for inquiries Global Fujitsu SAP Competence Center expert. Toru Nakajima Associate Officer and General Manager of Information Technology Promotion Division Mitsui & Co. With the global cooperation from the team at Fujitsu. Fujitsu Global SAP HANA Demo Center Fujitsu has set up the first Global SAP HANA Demo and Proof of Value Center to provide customers with a practical insight into the scope of SAP HANA capabilities and services. and look forward to continuing to work with Fujitsu to achieve our mutual objectives”. To accelerate this process management opted for the innovative SAP HANA appliance software. it is essential to have an IT platform that flexibly adapts to change and supports rapid decision making. The objectives of SAP HANA align with these needs. The complementary portfolio of SAP HANA infrastructure and services. we have already begun implementing this technology.fujitsu. We greatly value Fujitsu’s early leadership in support of SAP HANA.
including SUSE Linux 11 (for SAP) and SAP HANA. In addition. with a 99. Customers may elect to start with a ‘Small’ configuration and easily scale to ‘Medium’ or ‘Large’ by inserting additional blades into the server chassis. Exceptional performance: High-density computing and throughput with wide-striping technology for enhanced utilization. As additional applications and business units use SAP HANA or the organization’s data volumes increase. There is no need to change server models because scaling requires a ‘Medium’ or ‘Large’ appliance size. Intelligent automation of complex tasks enables rapid provisioning of resources with the assurance that the appropriate underlying infrastructure components are in place. The HDS SAP HANA Solution is pre-integrated in Hitachi Data Systems distribution centers and is architected to meet SAP’s high standards. Pre-configuration and SAP validation of key components drastically reduce onsite deployment time.Hitachi Unified Compute Platform Select for SAP HANA Hitachi Unified Compute Platform Select for SAP HANA is an SAP-certified. ‘Medium’. and targeted provisioning to help ensure consistent.999% uptime rating. prepackaged solutions with enterprise-class components across the entire stack. ‘Medium’.999% uptime with SAP in-memory computing technology for a broad range of high-speed analytic capabilities. . all three Hitachi SAP HANA appliances sizes — ‘Small’. This platform is comprised of Hitachi Compute Blade 2000 and Hitachi Unified Storage (HUS) 130. down to the dual battery backup that protects the cache during power outages. predictable results as organizations look to manage and store massive volumes of rapidly changing data. Hitachi Unified Compute Platform Select for SAP HANA includes: Operating System: SUSE Linux Enterprise Server 11 SP1 for SAP Storage: Hitachi Unified Storage 130. each platform offers a scalable patch to easily increase the system’s processing capability. and ‘Large’– is delivered as a single unit that is ready to plug into the customer network. and ‘Large’ —enable users to easily scale system processing capability without “forklift upgrades” or complete system overhauls. Customers can derive the following benefits from Hitachi Unified Compute Platform Select for SAP HANA: Predictable. an enterprise-class storage system rated at 99. and converged infrastructure platform for SAP HANA that enhances an organization’s decisionmaking capabilities while providing advanced business insights based on instant. repeatable. simpler deployment offered from a single source for ordering and for providing services for planning and implementation. reliable results: Pre-validated reference architectures. is designed for high availability. intuitive access to data. optimized. Faster time-to-value: Quicker. Hitachi SAP HANA Appliances Sizes Each Hitachi Data Systems Converged Platform for SAP HANA – ‘Small’. Customers benefit from flexible server management capabilities and scalable architectures.
. SAP HANA: SAP HANA Load Controller 1.0. Client. Hitachi supports SAP HANA from the smallest configuration with a single Compute Blade and 256 GB of RAM to the largest configuration of 4 Compute Blade 2000s and 1.0 SAP IMCE Server 1. Medium. Studio SAP Host Agent Sybase Replication Server 15.0 terabytes of RAM. All three options come with Hitachi Unified Storage 130 storage subsystems and with SAP HANA pre-loaded. Large — meets varying performance requirements.It contains symmetric active-active controllers that self-balance workloads. Systems include 4-way x86 blade servers with Intel 10-core processors.5 +ECDA Hitachi Unified Compute Platform Select for SAP HANA — Small. SAN: Fibre Channel host bus adaptors Blade servers: Hitachi Compute Blade 2000 offers the considerable I/O capacity and onboard memory that are required for effective implementation of SAP HANA.
Hitachi has won numerous SAP awards for exceptional customer satisfaction.Operating System: SUSE Linux Enterprise Server 11 for SAP Storage: Hitachi HUS 130. It contains symmetric active-active controllers that self-balance workloads. integration. Hitachi.. have had a strategic relationship with SAP that includes the sale. down to the dual battery backup that protects the cache during power outage. including Hitachi Data Systems. and implementation of SAP solutions. Ltd. Network: Fibre Channel host bus adaptors Compute: Hitachi Compute Blade 2000 offers the large I/O capacity and onboard memory required for effective implementation of SAP HANA Figure 1 — Hitachi SAP HANA Appliance Architecture Hitachi-SAP Alliance Since 1994. . and its subsidiaries. During this time. which is designed for high availability.
having one partner who provides a single. In addition. high-business-value HANA initiative. . faster. By dramatically reducing the traditional delay between operations and analytics.com/hana.In 2011. this platform helps business leaders gain near real-time insights and information to make smarter business decisions. The HANA Implementation Service ensures a smooth integration with lower risk and accelerated deployment of the Hitachi Unified Compute Platform Select for SAP HANA tailored to our customer’s specific needs. software.hitachiconsulting. Hitachi also ensures the necessary storage performance and high throughput to meet the stringent demands of in-memory computing. and Support Services for a HANA initiative. and HANA Appliance. lowerrisk. Many large global enterprises run their business on SAP and Hitachi.hds. please email firstname.lastname@example.org. they provide strategy. fully integrated solution is a tremendous benefit. Modern information technologies have blurred the lines between infrastructure. Services Hitachi Data Systems Global Solution Services (GSS) offers experienced infrastructure consultants.com/go/sap or Hitachi Consulting: http://www. infrastructure. Given this reality. Development. Integration. You can find additional information at www. proven methodologies. Hitachi’s full breadth of capabilities delivers one fully integrated. and applications. we can integrate and customize the solution into the customer’s SAP environment. Hitachi became an SAP Global Technology Partner. Support Infrastructure Hitachi Data Systems Global Services and Hitachi Consulting are equipped to support every aspect of an SAP HANA solution. Contact Hitachi If you would like to get in touch with the SAP team at Hitachi. and comprehensive services for converged platforms to help customers further streamline their SAP environments. Along with our consulting partners such as Hitachi Consulting. the highest level of partnership SAP offers. highly-optimized environment that ensures the desired results in a lower-cost.
HP has implemented more than 77. L. M. In fact. S. S. software. The portfolio includes: Multiple single-node configurations (XS. This solution portfolio incorporates hardware. in all industries. integrated solutions that address the growing and complex needs of our customers. solve their business problems. and HP infrastructure runs nearly half of all SAP installations in the world.7 million users in more than 50 countries. XL) to meet the needs of any-sized business. and services into predefined configurations for a powerful and comprehensive set of solutions that are designed to work together. M. HP and SAP have worked together to offer an innovative and comprehensive portfolio of products and services that help more than 25.000 joint customers around the world of all sizes.HP SAP HANA Solutions Through a close. HP has developed the core competencies to deliver successful implementations of HP AppSystems for SAP HANA. SAP HANA HP has also recently received the following Pinnacle awards: Run SAP Partner of the Year winner Global Software Solution Partner of the Year finalist Global Technology Partner of the Year finalist HP AppSystems for SAP HANA are built on an HP converged infrastructure for purpose-built. collaborative partnership that spans more than 20 years. L) based on industry-leading HP ProLiant DL580 and DL980 G7 Servers An XL scale-out configuration. M+. in addition. M+. During this partnership.000 SAP installations worldwide. Based on that experience. This strategic partnership has ultimately resulted in product offerings like HP AppSystems for SAP HANA as well as value-added services to implement rapiddeployment solutions for SAP HANA. The company offers a portfolio of six configurations (XS. successfully . supporting 1. it has developed a core competency for designing and building SAP appliance-based solutions. with fully automated failover for high availability HP’s Unique Value Proposition for SAP HANA HP has collaborated with SAP on in-memory technologies from the beginning In 2006 it became the first SAP partner to design and deliver SAP NetWeaver® Business Warehouse Accelerator. based on industry-leading HP BladeSystem Servers. HP received numerous SAP Innovation and Impact awards across all three geographic regions. HP is a global leader in SAP operations. with the most recent ones being: Technology Partner of the Year/SAP HANA Impact Award (APJ) Innovation Partner of the Year Award (EMEA/DACH) North American SAP Services Partner of the Year for SAP HANA SAP Services Partner of the Year.
Designed to be extremely scalable. HP AppSystems for SAP HANA Based on HP Converged Infrastructure products Multiple configuration choices. Industry-Leading Technology—Optimized for SAP HANA HP designed the HP AppSystems for SAP HANA on industry-leading x86 HP ProLiant DL580 and DL980 G7 Servers for single-node SAP HANA implementations. flexible. XL) HP ProLiant DL580 G7 Servers or HP ProLiant DL980 G7 Servers for XS to L single-node configurations HP ProLiant BL680 G7 Server Blades for XL highly scalable configurations [for?] up to 8 TB of compressed data HP Storage for log files and data files HP X9300 Network Storage Systems for scale-out cluster file systems HP Networking with HP Virtual Connect and ProCurve HP ProLiant Service packages and HP Insight Control management software HP Fast Start Service HP Technology Support Services SAP HANA T-Shirt Sizes Offered .implementing them on customer sites. L. and on HP ProLiant BL680 G7 Server Blades for larger scale-out requirements. HP X9300 Network Storage Systems deliver excellent performance and a modular storage infrastructure to accommodate unprecedented storage growth and performance. and offering industry-leading support services to ensure optimal performance throughout their lifecycle. S. providing a large contiguous memory footprint for faster in-memory applications. The scale-out solution in the portfolio of HP AppSystems for SAP HANA is based on HP ProLiant BL680c G7 Server Blades. and cost-efficient. M+. For the SAP HANA scale-out technology. HP delivers a unique storage platform based on the HP X9300 Network Storage System that offers unlimited scale-out capability and disastertolerant features. M. sized for your company’s needs (XS. the industryleading blade solution that is ideal for SAP HANA scale-out implementations.
redundant storage for data and log files. SYS files.Scale-out Offering HP offers a unique scale-out offering that provides the high availability your business demands today. and the shared storage. HP P6500 Enterprise Virtual Arrays (EVA) delivers high-throughput. . the network. HP’s scale-out solution is based on proven. as well as a future-ready solution that can grow as your needs grow. The HP X9300 IBRIX Network Storage System is a unique storage platform that offers unlimited scale-out capability and disaster-tolerant features. mission-critical. HP networking solutions like HP Virtual Connect for simplifying and virtualizing the connectivity between the HANA blade nodes. difficulties. config files. traces. and down-time associated with future field upgrades. This design significantly reduces the costs. and more. industry-leading technology including: HP BL680c G7 Server Blades are the blade solution that is ideal for SAP HANA scaleout implementations for balanced computing to handle the most demanding enterprise class applications.
from any location. a stand-by blade that automatically is activated upon a failure of any node in the cluster. These solutions are designed to protect your information systems in the event of a catastrophic event. . This system is designed for high availability and extreme scalability while delivering excellent performance and a modular storage infrastructure to accommodate unprecedented storage growth.HP’s scale-out solution provides high availability through a stand-by blade with automatic failover. HP offers both synchronous and asynchronous disaster-tolerance solutions. Insight Control integrates specific management functionality into HP Systems Insight Manager to manage server health. disaster tolerance is designed into HP’s SAP HANA technology today. improve IT availability. For mission-critical deployments and shared-storage infrastructures. solid-state PCIe cardbased solution for enhancing application performance. regardless of the number of nodes in the cluster. HP has delivered a fully automated failover mechanism for high availability. once SAP HANA software is released with disaster-tolerance capability. in addition to disaster-tolerant technology. HP’s scale-out solution is already equipped to enable this functionality. Additional Software HP ensures global quality standards by preloading and configuring SAP HANA software at the factory before delivery. All solutions are built to your specifications. Consequently. This powerful yet intuitive solution provides hardware-level management for system administrators to improve system uptime and health. HP AppSystems for SAP HANA can be easily monitored utilizing HP Systems Insight Manager (SIM). services and support. High Availability and Disaster Recovery With HP AppSystems for SAP HANA. deploy and migrate servers quickly. optimize power consumption and performance. No additional software is necessary for the HP AppSystems for SAP HANA. As mentioned earlier. available either as standard integrated functionality of the scale-out solution or as an add-on. Only one node is needed. and reduce the costs of downtime. HP Insight Control server management software unleashes the management capabilities built into every HP ProLiant server. HP also provides monitoring and backup software solutions HP to further enhance your solution. In doing so they help to mitigate risk. The result is superior management of physical and virtual servers. the HP X9300 IBRIX Network Storage System features an NFS cluster file system and support for single-node high availability. these devices are ideal for accelerating I/O performance and maintaining SAP HANA log file data. Based on Multi-Level Cell (MLC) and Single-Level Cell (SLC) NAND Flash technology. available both with HP ProLiant servers and as a free download from HP. and they include all required components. and control servers from anywhere. SIM is also available as a component of the Insight Control suite of management software. which is available for purchase from HP. Storage Infrastructure HP PCIe IO Accelerator for HP ProLiant Servers is a direct-attach.
software. and cloud-based environments. HP turns over support of your SAP HANA solution to HP’s support services team. and disaster tolerance.Support Services HP delivers a comprehensive solution that encompasses hardware. HP includes the resources to assist with the sizing and configuration of an SAP HANA environment. implementation. Implementation Delivery of the SAP HANA appliance is not the final step. in addition to recommendations concerning the configurations to address your requirements for multiple SAP landscapes. virtualized. and services from a single resource. This includes the sizing of the appropriate system. Beyond the design and build of a SAP HANA solution. if not more. Then. HP includes its core competency process for factory integration. the SAP in-memory computing studio Installation and configuration troubleshooting Support After a successful implementation. integration of the solution into your environment is equally. high availability. and apply your unique environmental settings for network and source systems. Each customized plan includes delivering updates to your hardware firmware and operating system. Proactive Care Service features remote and onsite support. with every SAP HANA order. where we integrate the hardware. and training with every SAP HANA solution we deliver. so they include installation. critical to successfully getting SAP HANA up and running. and use of. and regular consultations with HP technology experts. which delivers HP Proactive Care Service. the system completes a burn-in test before we ship the order to your location. proactive scans and reports. regular system health . implementation. Design and Build With every SAP HANA system. load all of the software components. Geared for converged. You can purchase an option that includes an assigned local HP specialist who delivers an “Account Support Plan” customized to fit your needs. HP delivers the full lifecyle of services required to progress from the assessment and design of an SAP HANA solution to the build. HP understands this. Finally. and support of the solution. The basic foundational service includes the following: Incorporation of SAP HANA in the local network Connection of SAP HANA to source systems Implementation of basic security and authorizations Configuration of SAP BusinessObjects front end or Microsoft® Excel to communicate with SAP HANA Validation of the integrated environment and the end-to-end functionality of the SAP HANA system Review of the access to. Proactive Care Service includes proactive support as well as hardware and software support to provide an additional level of support for organizations that are managing complex IT environments.
The HP Landscape Preparation Service for SAP HANA is designed to ensure that the surrounding solution landscape is in place and is optimized to allow for the inclusion of the SAP HANA appliance and to speed time-to-value of the SAP HANA solution. and the replication and extract. HP Migration Services—SAP HANA Appliance Software Service Pack 3 supports the deployment of an HP AppSystem for SAP HANA as the database for SAP NetWeaver . The HP Implementation Service for SAP HANA is a complete end-to-end SAP HANA implementation based on a solution blueprint designed by a team of HP consultants. transform. and setup of remote monitoring. It is formatted to be suitable for use in supporting budgeting processes. Based on this well-established process. computing your ROI. detect any gaps in the current environment. The HP Business Intelligence Master Plan Service is an overarching BI strategydevelopment service designed to help you define a BI strategy and a landscape to enable your organization to realize that strategy. With a connection to SAP’s support operation. The HP Impact Analysis for SAP HANA helps you understand the technical feasibility of introducing SAP HANA to meet your real-time and high-volume data analysis requirements. HP delivers enhanced support from trained specialists in its Advanced Solution Center.checks. They include the following services. Additional SAP HANA services from HP HP provides services to help you identify your strategy. database connections are made. HP Fast Start Service includes required services that accompany the appliance to ensure that the appliance is properly installed. HP is able to deliver industry-leading support and help improve performance of SAP HANA solutions. and create a solution blueprint based on the findings. quantify your business opportunity. HP can take the first call on any SAP HANA support issue. The HP Solution Assessment for SAP HANA is an engagement during which HP consultants will assess your existing information landscape in detail. This service includes upgrading or installing SAP and non-SAP components in the landscape. identify data sets for use with SAP HANA. These services were designed exclusively for SAP HANA. This service includes a roadmap for implementation. For hardware and software support. These consultants follow the HP Global Implementation Methodology for Business Intelligence for all SAP HANA implementation projects Implementation services for rapid-deployment solutions covering a wide range of business reporting and analytics. The HP Financial Assessment for SAP HANA provides granular information to support your decision-making process. load (ETL) of data from the source systems have been tested and confirmed as fully functional. It is highly recommended for each SAP HANA implementation. and implementing an HP AppSystem for SAP HANA into your SAP landscape.
ad-hoc reporting capabilities. effective way to maximum return from IT and BI solutions. HP and SAP offer a migration-assistance package that features a combination of HP financing options and a portfolio of migration services you can use to clear the path to faster data analysis. HP is offering a migration package for current SAP NetWeaver BW customers to assist them in migrating from their existing database to an HP AppSystem for SAP HANA. Posting the FIRST RESULT on the SAP EML standard application benchmark.3 migration to a database built on SAP HANA SAP NetWeaver BW optimization for the SAP HANA database HP Financial Services HP Financial Services can make your transition to SAP HANA easy and cost effective.hp. HP Leads the Way with First-ever Benchmark Results for SAP HANA SAP partnered with HP to co-develop the new SAP standard application benchmark for the SAP NetWeaver Business Warehouse application. This solution also helps safeguard privacy. In addition to migration services. These demands are shaped primarily by three major requirements: near real-time reporting. called the enhanced mixed load (EML) benchmark. as listed below. while minimizing risk and aggressively managing costs. medium-sized HP AppSystem for SAP HANA configuration achieved an amazing 65. Migration Assistance For existing SAP NetWeaver BW and SAP NetWeaver BW Accelerator software customers. HP and SAP recognize that migrating your environment to SAP HANA will involve extra effort and incremental costs. multidimensional databases. SAP standard application benchmarks are designed to represent customerrelevant scenarios in many different business contexts. global solution that recovers value from older assets. This new SAP EML standard application benchmark simulates the current demands of typical SAP NetWeaver BW customers. scalable analytic performance in seconds versus hours on massive. this package includes complimentary phone assessment services.Business Warehouse. asset recovery services.990 ad-hoc . and reduction of TCO. To help ease the transition. The results achieved by HP on the standard performance benchmark demonstrate the ability of an HP AppSystem for the SAP HANA database to deliver on today’s new customer requirements. a single-node. These systems have revolutionized user access to data. HP Financial Services offers new HP hardware leasing and SAP software license loans plus a complete. and financial services. and it complies with applicable environmental regulations for disposing of SAP infrastructure assets that are displaced by your new HP AppSystems for SAP HANA. On-site migration assessment workshops SAP NetWeaver BW upgrade service SAP NetWeaver BW 7.com/go/asset_recovery. You can expand your organization’s SAP HANA initiatives by taking advantage of an efficient. and they deliver outstanding. For further information please go to: www. and it can help you get started even sooner.
Another benefit: Financial reporting times have reduced from seven to three days. SAP. consider the case of T-Mobile. accurate data its executives needed to make informed business decisions. Nongfu Spring’s manufacturing environment now runs more smoothly—and with more accurate data. Nongfu Spring chose HP AppSystems for SAP HANA due to the stable. It fundamentally solved the problem of slow computing and presentation of data caused by having too much data.query navigation steps per hour with 1 billion records (certification number 2012023) on the SAP HANA platform. performance. T-Mobile can more effectively track its marketing campaigns’ success. The solution—built on HP Converged Infrastructure in collaboration with SAP AG and deployed in just two weeks—enhances T-Mobile’s ability to deliver targeted marketing campaigns to customers by transforming the way it delivers. (These are the results as of May 16. logistics. “T-Mobile needed faster and better customer insight from its varied data systems. an established and expanding national consumer brand in China with a vast scope of operations encompassing production. As the company expanded and constantly added new branches in different cities. “By cooperating with HP on SAP HANA 1. and faster time-to-value. we have proven that HANA is a high-speed in-memory computing columnstorage database product that is mature and practical. in cooperation with HP.” explained Paul Miller. worked to support the creation and delivery of a unique and differentiated customer-tracking solution for T-Mobile. planning. “HP and SAP quickly delivered a turnkey solution that provides simplicity. “With SAP HANA. wireless operation of Deutsche Telekom AG.0. T-Mobile provides more than 33 million customers with customized wireless plans that reflect their smartphone and data needs. “The market today is changing constantly.” “SAP. To accomplish this task. and companies and the market environment have more new IT requirements.) Additional details can be found at http://www. manages. With the new system in place. the increased computing speeds enable the company to analyze data 200-300 times faster than with their previous database platform. sales. It also built a solid foundation for our IT department to provide strong support for the company’s rapid future business development. and marketing. For example. its previous analytics solution was too complex and could not track customer offers in a timely way. dispatching.” . powerful performance of its HP ProLiant DL980 server and the professional services provided by the HP team. Unfortunately.” asserts Nongfu Spring CIO Patrick Hoo. executive vice president and general manager of Global Database and Technology. which had affected our business.” revealed Steve Lucas. 2012. A key component of the company’s marketing strategy is to conduct highly targeted customer communications concerning mobile phone services and offers.S. and measures its wireless plan offers. The U. vice president of Converged Systems at HP.com/benchmark Customer Success Stories For an example of the outstanding results that can flow from an HP–SAP collaboration. it needed to implement a database solution that could keep pace with its impressive growth while providing the real-time.sap.” Another illuminating example is Nongfu Spring.
.Contact information for inquiries For more information.hp. visit http://www.com/go/sap/hana or contact your HP sales representative.
IBM and SAP have worked together for 40 years to deliver innovation to their shared customers. IBM eX5 enterprise servers with Intel Xeon processors offer extreme memory and performance scalability. the SAP NetWeaver Business Warehouse Accelerator (BWA). With up to ten cores in each processor. IBM and SAP offer solutions that move business forward and anticipate organizational change by strengthening your business analytics information infrastructure for greater operational efficiency and offering a way to make smarter decisions faster. Since 2006.IBM Systems and Services Solutions for SAP HANA SAP HANA deployed on IBM System x Workload Optimized Solutions with the IBM General Parallel File System (GPFS) offer simple. which are based on IBM hardware and DB2 — optimized for SAP. IBM is helping SAP realize a real-time enterprise with in-memory business applications. IBM and SAP team for long-term business innovation With a unique combination of expertise. IBM eX5 enterprise servers deliver a long history of leading SAP benchmark performance. SAP HANA running on powerful IBM eX5 enterprise servers with the Intel Xeon processor E7 family combines the speed and efficiency of in-memory processing with the ability to analyze massive amounts of business data — enabling companies to eliminate barriers between real-time events and real-time business decisions. IBM eX5 Systems with GPFS Power SAP HANA SAP HANA. These System x servers are equipped with processors from the Intel Xeon processor E7 family. Hundreds of BWA deployments have been successfully completed in multiple industries and countries. IBM has been the market leader for implementing SAP’s original inmemory appliance. seamless scalability for your SAP HANA environment. delivered on IBM eX5 enterprise servers with fifth-generation IBM® Enterprise XArchitecture® technology (eX5). IBM System x servers with fifth-generation IBM eX5 technology enable SAP HANA customers to benefit from a shared vision that delivers simplicity and automation designed to help organizations accelerate business outcomes while lowering TCO. With improved hardware economics and new technology offerings. These BWA appliances have been successfully deployed in many of SAP’s largest business warehouse implementations. IBM is the first to decouple memory and input/output (I/O) from the processor — moving processing power from what’s theoretically possible to what’s actually possible. which combine exceptional raw compute power with increased memory bandwidth and support for significantly greater memory capacity to deliver superior performance to previousgeneration processors. the four-socket x3850 X5 can . IBM offers installation and managed services to help you manage your SAP HANA infrastructure cost-effectively. IBM Global Business Services (GBS) can help you extract the business value out of your SAP HANA implementation. experience and proven methodologies — and a history of shared innovation — IBM can help strengthen and optimize your information infrastructure to support your SAP applications. In addition. helps transform the enterprise by addressing current needs while delivering the robust scalability and performance needed to accommodate growth.
In addition. Outstanding results like this are founded on years of joint product development which allows IBM and SAP offerings to be integrated for simplified implementation. Workload Optimized Solutions IBM offers several Workload Optimized Solution models for SAP HANA. These models. Organizations can achieve extreme scaling within each node for running demanding workloads on a compact system. The IBM System x3690 X5 is a 2U rack-optimized server. the new flagship server of the IBM x86 server family.3 TB of data. Sophisticated eX5 features such as Predictive Failure Alerts warn ahead of potential hardware failures. trigger preemptive action. Note: An 8-socket configuration uses a scalability kit that combines the 7143-H2x* with the 7143-H3x* to create a single 8-socket. reliability. returning results within seconds. Simple and Seamless Scalability Using the workload-optimized solution models you can combine multiple models together to . 1 TB system.be scaled to 40 cores and 80 threads with the use of Intel Hyper-Threading Technology.000 queries per hour against 1. This machine brings the eX5 features and performance to the mid tier. This server is ideal for the medium. helping deliver an optimized system solution for SAP HANA. are optimally designed and certified by SAP and can be ordered as a single appliance part number. The IBM System x3950 X5 is the workload-optimized version of the 4U x3850 X5 server. 1 TB configuration. SAP HANA is a business-critical technology and requires a robust and reliable enterprise computing platform. and help maintain application availability. It is an ideal match for the smaller. The x3950 X5–based configurations leverage the scalability of eX5 and offer the capability to pay as you grow — starting with a 2-processor. The x3950 X5–based configurations integrate either the 320 GB High IOPS SD Class SSD PCIe adapter or the 640 GB High IOPS MLC Duo Adapter. based on the 2-socket x3690 X5 and 4-socket x3950 X5. The x3690 X5–based configurations offer 128 to 256 GB of memory and the choice of only solid-state disk or a combination of spinning disk and solid-state disk.and large-scale SAP HANA implementations. These systems are designed for maximum utilization. two-CPU configurations for SAP HANA. and performance for compute-intensive and memory-intensive workloads such as SAP HANA. 256 GB configuration and growing to a 8processor. They are delivered preconfigured with key software components preinstalled to help speed delivery and deployment of the solution. eX5 features such as eXFlash solid-state disk technology can yield significant performance improvements in storage access. Standard features in the solution such as the High IOPS MLC Duo Adapter for IBM System x can also provide fast access to storage. This is true of IBM’s DB2 database which is tightly aligned with SAP HANA for seamless replication of data when using the Sybase replication server. IBM and SAP have worked closely together to validate each of the workload-optimized configurations and have also collaborated on performance testing. Performance testing of SAP HANA running on IBM eX5 enterprise servers and have demonstrated the ability to handle 10.
consolidate resources and dynamically migrate functionality as business changes. In addition. You can start with one 256GB node. These multi-node scale-out configurations do not require an external Storage Area Network (SAN) or multiple SANs. you can handle unplanned outages by including an additional High-Availability (HA) node in your configuration. By implementing SAP HANA on eX5 enterprise servers with GPFS. This modular approach enables you to invest in a Workload-Optimized solution for SAP HANA and grow your infrastructure as your SAP HANA environment grows. IBM was the first vendor to have multi-node scale-out configurations and currently has 4-node x3690 X5 and x3950 X5 and 16 node x3950 X5 solutions validated. For more information about the IBM Systems solution for SAP HANA and the IBM System x Workload Optimized Solutions for SAP HANA. These multi-node scale-out configurations enable you to achieve larger SAP HANA memory sizes simply by adding compute nodes. and grow your environment to 16 nodes. with its high-performance enterprise file management. These workload-optimized solutions for SAP HANA can help simplify operations. High-performance enterprise file management using GPFS gives SAP HANA applications: Performance to satisfy the most demanding SAP HANA applications Seamless capacity expansion to handle the explosive growth of data SAP HANA environments High reliability and availability to help eliminate production outages and provide disruption-free maintenance and capacity upgrades Seamless capacity and performance scaling — along with the proven reliability features and flexible architecture of GPFS — help your company foster innovation by simplifying your environment and streamlining data workflows for increased efficiency for SAP HANA applications. less complexity and greater efficiency from a powerful and proven converged infrastructure environment of integrated technologies. IBM Intelligent Cluster integrated packaging and assembly can help speed installation and deployment of multi-node scale-out HA configurations as well as reduce implementation risk if you require all of your HANA server nodes preassembled and packaged in a rack. Only IBM has a High-Availability concept which allows customers to seamlessly extend their installation to enable High Availability using GPFS replication and an additional stand-by node. The IBM General Parallel File System™ (GPFS™) software in these configurations has the unique capability to use the storage contained within each node helping to simplify the infrastructure required for SAP HANA. can help move beyond simply adding storage to optimizing data management for SAP HANA. GPFS™.create multi-node scale-out configurations. please read the IBM Redpaper: SAP In-Memory Computing on IBM eX5 Systems Services to speed deployment . you can realize faster performance. upgrade to a 512GB node. while delivering the ability to quickly change the way users look at mass amounts of data without compromising data integrity or security.
GBS combines its SAP implementation experience and skills with the broader IBM business intelligence competencies to create an unparalleled opportunity for our clients to not only implement SAP HANA solutions. IBM Lab Services and IBM Global Technology Services offer quick-start services to help set up and configure the appliance and health-check services to ensure it continues to run optimally. They need a partner to help them assess their current capabilities. IBM also offers skills and enablement services for administration and management of IBM eX5 enterprise servers. IBM also offers skills enablement services to provide technical training to your teams that need to manage the HANA appliance. IBM offers Quick Start implementation services to help you install and configure your SAP HANA appliance and HealthCheck services to help you manage and maintain your SAP HANA appliance. including industry best practices These services have been grouped into four key offerings as shown in the table below: . A trusted service partner Many clients require more than software and hardware products. If you determine that you do not want to manage the SAP HANA appliance. identify areas for improvement and develop a strategy for moving forward.To help speed deployment and simplify maintenance of your x3690 X5 and x3950 X5: Workload Optimized Solution for SAP HANA. then IBM offers a Managed Service that can provide 24x7 monitoring and management of the SAP HANA appliance. but to then take that implementation to new heights and identify transformational opportunities. This is where IBM Global Business Services (GBS) provides immeasurable value with thousands of SAP consultants in 80 countries. In addition. The GBS HANA team within IBM has leveraged the experiences gained to date on SAP HANA offerings and grouped efforts into two main opportunities for clients who wish to deploy SAP HANA — “Do New Things” and “Run Existing Things Faster”. The GBS Consulting Practice offers a broad range of services for SAP HANA such as: Discovery and assessment services to maximize business impact Architecture assessment and benchmark services Proof of concept services Express deployment offerings.
Combining the strengths of GBS with IBM System x Workload Optimized Solutions for SAP HANA allows our customers to gain the maximum benefits of their investment in SAP HANA — and to bring those solutions to life to address immediate information needs and identify the transformational opportunities that can bring the organization to the highest levels of insight and .
or visit: www. For more information To learn more about the IBM Systems and Services solutions for SAP HANA and IBM eX5 Workload Optimized Systems.action.ibm-sap. IBM can also offer financing options helping clients to acquire IT solutions that are tailored to their individual goals and budget. please contact your IBM marketing representative or IBM Business Partner. .com/hana.
The NEC High-Performance Appliance for SAP HANA incorporates the truly innovative inmemory computing technology of SAP and the truly dependable hardware platform of NEC which has kept the No. It significantly increases maintainability and reduces downtime of SAP HANA. and ViridentTM FlashMax device for high-workload environments. a uniquely developed device by NEC based on our experience in UNIX servers. The flagship NEC Express5800/A1080a model has capabilities to mount up to 8CPUs and 2TB RAM within a single 7U chassis. One noteworthy hardware feature is its EXPRESSSCOPE® Engine SP2. enables to monitor and control Express5800/A1080a and A1040a with remote and centralized interface regardless of the power status of servers. S and L size). with future plan towards offering an M-size model also.1 market share in PC-servers in the Japan market for 16 years. are leveraged as the platform for SAP HANA. and NEC Express5800/A1040a also has capabilities to mount up to 4CPU and 1TB RAM. SAP HANA T-Shirt sizes offered . Why Express5800 is ideal platform for SAP HANA High-performance Express5800 Scalable Enterprise Servers. which leverage NEC’s long heritage in the development of supercomputer and mainframe technologies to achieve highly fault tolerant and flexible system expandability.NEC SAP HANA Solutions NEC delivers SAP HANA as a key platform to realize a world where people can reach all the information they need or want and to discover something new and worthwhile from massive amount of data produced daily. Currently. fault-management functionalities through EXPRESSSCOPE® Engine SP2. NEC offers three certified SAP HANA models (XS. All the NEC SAP HANA appliances are constructed on the Express5800 Scalable Enterprise Server that offers upward scalability to 8 sockets and 2TB memory.
The scale-up configurations of NEC High-Performance Appliance for SAP HANA leverage Virident FlashMax to implement Log volume backup which is a key component to achieving smooth collaboration with existing database tools. SUSE Linux Enterprise Server for SAP Applications — is a fine-tuned and supported operating system based on fully open source technology towards the nature of SAP application’s workload and its system lifecycle. even when the device is full or nearly full. Through the long-standing partnership with SUSE. across all application workloads. which leverage many fast CPU cores and the PCI Express interconnect bus to deliver maximum application performance. FlashMAX has been designed from the ground up to fully exploit modern computer architectures. Its priority support provides unlimited 24hx7d technical support from SUSE. It also maximizes system uptime with highly-selected package-updates.Support Infrastructure Virident FlashMax — is a Storage Class Memory (SCM) solution that offers enterprises unconditional performance combined with the industry’s highest storage capacity in the smallest footprint. NEC High-Performance Appliance for SAP HANA uses SUSE Linux Enterprise Server for SAP Applications. NEC has a lot of experience providing mission-critical grade support on Linux systems. and has contributed various kind of open source community including Linux kernel development. and its extended support offers additional 18 months for package maintenance. NEC . such as SAP HANA. including its priority support. It also offers supreme performance without compromise over the entire lifetime of the device. only packages that affect SAP system shall be upgraded.
which enables administrators to identify issues quickly if and when something should happen. Additional software supported NEC ESMPRO/ServerManager — is server management software that provides administrators a centralized view to manage or monitor distributed multiple nodes. to collect the run-time information of both hardware and software. Support Service For more information. NEC will offer mission-critical grade support service from hardware to applications.provides mission-critical class support for SAP HANA. which is the front-end tool for visualization and analytics for SAP HANA. In addition. and NEC has experience supporting more than 500 installations with help of our sales. NEC was one of the first distributors of SAP BusinessObjects™ Business Intelligence (BI) solutions in Japan market. NEC has established an evaluation team of SAP HANA to make the latest technology commercially available as soon as possible. for the global market. support and consulting organizations. . please contact NEC sales representative in your region. Support and Additional Services Through the longstanding partnership with SAP and SUSE. It leverages EXPRESSSCOPE® Engine SP2 of Express5800 servers and ESMPRO/ServerAgent installed on the system.
and how it can serve as a basis for growth and innovation in the future. utilized SAP Netweaver Business Warehouse. as quickly as possible. Listen to how USHA International. and return-on-investment concerns — highlight the need for a service provider who is highly experienced with in-memory technologies. you’ll need to think about how SAP HANA fits into your overall IT strategy now. risk. Fortunately.Chapter 11 SAP HANA Projects and Implementation “He who fails to plan is planning to fail. Great! But how do you get started? SAP HANA is a new technology.9 Such a partner should be able to help your company plan. with the help of SAP Services. so your organization may lack the in-house expertise to implement it on their own. and managing a robust architecture complete with system landscapes and solutions. implementation.” — Winston Churchill Introduction So. Throughout the implementation process. to improve supply chain productivity and provide real-time insight to respond quickly to consumer demands. powered by SAP HANA. expert project planning. whatever your situation. and development. you’ve decided to move forward with SAP HANA. Usha International: http://youtu. certified experts in areas such as architecture. organizational barriers. Selecting the Right SAP HANA Service Partner It’s important to choose a partner who can help you be successful with SAP HANA. and development services are available that can help ensure that you get the maximum business value from SAP HANA. delivering real-time analytics and business processes. and use SAP HANA to create value across the organization — harnessing the power of big data. a leading Indian consumer products company. The right partner should also provide you with access to experienced. deploy. deployment. A recent IDC report found that four of the top six impediments to implementing in-memory technologies — lack of skills.be/B3TRsEpwI0 .
The best technology in the world will not necessarily create value if it isn’t aligned with the proper business scenario. Ask yourself: How can we realize the solution in the shortest time with the least risk? Does either SAP or its implementation partners offer any predefined services or application solutions that can help? What does the high-level project plan look like. low-cost implementation that mitigates risk to both business and IT. What about Highly Complex Projects? If your business problem is really complex — for example. can accelerate deployment while limiting costs. If you choose this option. it’s time to identify the expertise and skill sets you need. and how well does it align with our business requirements and expectations? What personnel do we need to ensure successful planning and delivery? Everyone Wants a Low-Cost. prepackaged fixed-price offerings based on globally compiled best practices. we often distinguish between business intelligence and technology intelligence. Thus. extend existing solutions. The goal: an efficient. you should start by identifying the right business use case for SAP HANA in your company. Rapid Implementation — But How? Once you’ve documented and received signoff on the planning phase. implementation services. that partner must ask the critical questions that mean the difference between success and failure — and be able to answer these questions correctly. one who understands your unique issues and has a track record for delivering . whether internal or external (or both). work with highly-customized systems. Your solution partner should be able to offer a wide range of solution scenarios including endto-end project implementation experience coupled with a holistic delivery methodology. such as SAP Rapid Deployment solutions. At SAP. Such solutions include preconfigured software. the first question to consider is: Where can an in-memory solution create the most value for the least investment in the shortest timeframe. or build new solutions specific to your needs — you may want to consider specialized services. Although the specific questions will vary by engagement. a good implementation partner should help you develop a comprehensive roadmap detailing how in-memory computing can help your company run at maximum speed and solve specific business problems. For many projects. First and foremost. Proper risk assessment is also crucial. the more you will benefit from your SAP HANA investment. At that point you can begin mapping the solution back to a technical landscape. you need to manage large amounts of data. it’s especially important that you select a partner with deep knowledge and skilled resources. To accomplish these goals.It All Starts with Good Planning The more attention you devote to planning your implementation. with the least disruption for business users? The answer to that question will help you align desires (what you want) and needs (what you actually need). content. and end user enablement that together can radically accelerate time to value — delivering benefits in weeks rather than months.
SAP HANA Use Cases We’ve reviewed many of the key factors that you need to consider when you select an SAP HANA implementation partner. SAP HANA is incredibly versatile. These use cases are: . The next step is to determine how best to use SAP HANA within your current environment to deliver maximum value in your organization.com/us/en/curriculum/hana-g-en Service Provider Selection Checklist The right service provider for your project should be able to: ____ Ensure appropriate due diligence during planning ____ Build a bridge between business and technology ____ Contribute the necessary resources and skill sets ____ Validate the value attained from your investment ____ Ensure that your SAP HANA installation fits well into your overall IT landscape and architecture ____ Identify additional business benefits that might be gained with a SAP HANA installation ____ Execute completely on the selected strategy. To accomplish these tasks. you should select a service provider that offers skills-transfer opportunities. How Will We Ever Get up to Speed on This New Technology? It is imperative for you to learn as much as possible about SAP HANA in order to fully reap the benefits of this new technology. as well as some of the potential scenarios for the future. We’ve just discussed the importance of selecting a qualified solution implementation partner. we’ll review four typical use cases for SAP HANA deployments today. With that versatility in mind. SAP HANA can also complement existing landscapes and replace outdated solutions. It can add value to a wide range of business scenarios. For more information visit the SAP Learning and Software Services for HANA website: https://training.sap. you need to make certain that your business users know the full extent of what is now possible and how to best adapt for your environment. click here: ARI: http://youtu. Want to get the most from your SAP HANA platform? The SAP Education organization offers courses and certifications to give technical consultants and internal IT staff the knowledge and skills they need to fully leverage the power of SAP HANA. In addition to educating your technical and IT staff. on time and within budget ____ Ensure skill transfer to in-house stakeholders ____ Execute installation so as to reduce risk To learn more about ARI’s SAP HANA implementation project.custom solutions that successfully address their clients’ needs.be/TE0ZDgckXYQ. Now we’ll turn our attention to how best to use this powerful new technology to generate the most business value for this investment. and it can be deployed in myriad ways to meet your project expectations and technical requirements.
The data can then be used in multiple ways. and the required data and source systems are easily identified. run the algorithm or calculation. though it is not used as the primary database under the application. In both of these cases. SAP HANA is set up as a standalone system. In this scenario. collecting source-system data from multiple sources via in-memory technology and then displaying focused reports and analytics via a reporting front end.sap. primarily due to the slow I/O of the underlying disk-based database and the huge data requests required by these transactions or reports. Such projects are usually completed quickly: The business problem is understood. side by side with the database under the SAP Business Suite applications. Reports can also be very data-intensive. depending on the organization’s reporting requirements and formats.com/community/ebook/2012_05_HANA_Services/en/index. requiring extensive data from many tables dispersed throughout the database. To run its calculations and present a result. SAP HANA acts as a central hub. As with the agile data mart scenario. SAP Business Suite Accelerator SAP HANA is frequently used to accelerate transactions and reports inside the SAP Business Suite. certain transactions or reports inside the SAP Business Suite can run slowly.html#/page/1 For More information. however. and then display the results to users.Agile data marts SAP Business Suite accelerator Primary database for SAP NetWeaver Business Warehouse Custom application development Learn how the experts from SAP can assist you with all aspects of your SAP HANA Project with their end-to-end services. SAP HANA is used to “offload” some transactions or reports that typically take hours or days to run. a typical budgeting or planning transaction in SAP must collect data from many different tables in the system. load it into a buffer table in the SAP application server. To overcome system latency that slows down these common reports. These reports consist of three preconfigured . please visit the SAP HANA Services website: Agile Data Mart One way to quickly get the most value from in-memory technology is to use SAP HANA as a standalone data mart for a specific use case. SAP has developed “HANAfied” versions of several existing reports. Such installations offer instant value — making previously difficult and time-consuming tasks fast and easy. This arrangement has the advantage of providing a focused solution to an immediate business problem while minimizing disruption to the existing landscape. the application must request the data from the database. In this scenario. They can help you to: Design and plan your roadmap or solution Implement and migrate SAP HANA into your environment Innovate and develop new and exciting solutions to your unique business issues Support the technical and business environment and educate your technical and end users Link: http://www. As we explained previous chapters.
which is then used to generate the reports and display them to users in a variety of user interfaces. However. Whereas sales managers use sales analytics to access instant overview information regarding the various performance indicators for their sales teams. Accelerated Sales & Distribution Reporting The SAP HANA business content for Sales and Distribution (SD) enables sales managers and sales representatives to check basic key figures for sales in real time. All relevant tables for each dashboard or report are physically copied from the SAP ERP system onto the SAP HANA system. Accelerated Financial Reporting The SAP HANA Financials content package provides the prerequisites for building reports that . Let’s review the key elements of each bundle. they offload the physical processing of the reports to a dedicated SAP HANA system that sits beside the live SAP ERP system.reporting dashboards and 23 reports from the following business areas: Financial reporting Sales reporting Purchasing reporting Shipping reporting Master data reporting These dashboards and reports leverage existing reporting capabilities from SAP ERP. the sales representatives focus on detailed information relating to the results of their sales activities.
provide the following analysis data: Real-time analysis of the subledger for Accounts Payable (FI-AP) and Accounts Receivable (FI-AR) Flexible analysis of customer and vendor items based on the single line items from the back-end ERP system Calculation and analysis of the days sales outstanding (DSO) Note that currently only General Ledger Accounting (new) is supported. Vendors. Plants. Accelerated Procurement Reporting The purchasing content package for SAP HANA enables procurement managers to analyze key procurement processes in real time. and Purchasing Organizations . Procurement managers use spending key figures along different dimensions including Material Groups.
irrespective of the business area. without the need for any sidecar accelerators or extensive modeling workarounds. many reports could not provide real-time data analysis — and therefore could not be used to make proactive business decisions. customer. such as material. With SAP HANA.to gain instant insight into inefficiencies that may point to savings potentials or internal and external process improvements. SAP BW can leverage in-memory capabilities for improved performance. making the information much more current and valuable. Accelerated Shipping Reporting The SAP HANA content for Shipping enables shipping and warehouse managers to check basic shipping and stock key figures in real time. which in turn greatly enhances system performance while lowering IT ownership costs. SAP HANA Accelerates Reports Imagine a “long-running” ABAP report within a particular business function. In this scenario a company replaces the previously underlying database for their SAP BW system with SAP HANA. First. eliminating the need for in-memory aggregation. SAP BW is the first SAP application that was optimized to run with SAP HANA as its primary underlying database. As a result of system latency. Accelerated Master Data Reporting Master data are essential for nearly all business transactions. keeping the entire database in memory eliminates the need to send large amounts of data between the application and DB servers. In addition. In fact. one that’s been an ongoing problem for users. and vendor. Managers use shipping analytics to obtain instant information for planning and monitoring outbound delivery-related activities. The IT team can perform a standard DB migration over to SAP HANA and then enable specific objects to be in-memory optimized as necessary depending on the company’s requirements. . thereby reducing latency. Replacing an old database with SAP HANA generates speed and flexibility for two key reasons. SAP BW is powered by SAP HANA. the managers can get an up-to-date overview on materials stock at any time. The master data in this package concentrate on master data objects that are available in SAP ERP. This arrangement simplifies the data modeling and query design. SAP HANA can reduce a report’s run time from several hours to minutes or even seconds. Primary Database for SAP NetWeaver Business Warehouse In our third use case example. The entire database physically sits under the SAP BW system.
do-just-about-anything-you-want application platform. Future Use Case Scenarios As SAP HANA matures and SAP updates its portfolio of solutions to take advantage of the extensive horsepower of SAP HANA. SAP HANA is a great choice. If you’re building an enterprise-scale application for a business scenario that has high data volumes. and it includes all of the most common APIs. needs to search or aggregate huge data volumes. There are a few rules and “guide rails” that are designed to keep things from going wrong. Overall. the sky truly is the limit when it comes to imagining what to build with SAP HANA. . or suffers from latency between transactional recording and reporting. Although SAP HANA is valuable for a broad range of applications. By now you should have a good understanding of how typical use cases take advantage of SAP HANA. SAP HANA is a full-blown. needs detailed/granular data analysis. it “shines” particularly well in a few unique situations. from both a user and an administrator perspective. It speaks pure SQL. requires complex algorithmic or statistical calculations.running SAP BW on SAP HANA eliminates most of the problematic issues that slow down the system. you can expect to see nearly every SAP product supported natively on SAP HANA as a primary database — plus many more “native SAP HANA” applications. click here: Home Trust: http://youtu. The next step is to ensure that you understand the best ways to deploy this new technology in your environment to drive maximum value. however. To watch a video of Home Trust’s BW migration project. so you can literally write any type of application you want on top of it.be/Q6057Cpr8V4 Custom Applications for SAP HANA As stated earlier.
For many repeatable business issues. reacting more quickly to events. then SAP HANA is a great choice. In contrast. or suffer from latency between transactional recording and reporting? If you answered yes to any of these questions. data-driven business models and processes — options that would be difficult or even impossible with disk-based databases. Companies can utilize these solutions to take advantage of new. your use case is for a specific need not addressed by an SAP application. Custom Development Although there are standard best practices that must be considered when developing custom solutions. Rather. Clearly priced and scoped implementation services help you speed up time to value and limit risk.SAP HANA Implementation Scenarios As we’ve discussed. which will typically dictate the most appropriate implementation scenario. and implementation services. there are also many possibilities when it comes to imagining what to build with SAP HANA. and end user enablement plus implementation services. powered by SAP HANA Packaged Solutions Do you have to address an urgent business need? Do you prefer working with a fixed scope? SAP Rapid Deployment solutions can help you implement SAP HANA using a package of preconfigured software. there isn’t a one-to-one correlation between a use case and an implementation scenario. However. SAP HANA aligns well with several specific requirements and situations. and unlocking new opportunities. If. and it stands to reason that there are also many different implementation scenarios. Are you building an enterprise-scale application for a business scenario with high data volumes? Do you need detailed or granular data analysis? Do you have to query large data volumes? Do you require complex algorithmic or statistical calculations. SAP Application Deployment SAP is delivering a new class of solutions on top of the SAP HANA platform — solutions that combine real-time insights into big data with state-of-the-art analysis. for each use case. technical content. if your business issue is a more common or typical one. and they are priced and scoped for rapid implementation. there are many different ways to use SAP HANA. then SAP may have already created a new SAP HANA application to meet your needs. powered by SAP HANA SAP Smart Meter Analytics. for example. These solutions contain preconfigured software. powered by SAP HANA SAP BusinessObjects Sales Analysis for Retail. SAP has created packaged solutions such as SAP Rapid Deployment solutions or accelerators. content. you need to look at the business problem you are trying to solve. These innovative realtime solutions can help organizations transform their business by making smarter and faster decisions. you’ll likely need a custom development project. These solutions include: SAP Sales Pipeline Analysis. Examples are: .
and best practices for implementation. deliverableoriented implementation plan based in project and organizational change management. questionnaires. Taking a Systematic Approach for Your Implementation You may be familiar with the traditional ASAP methodology used by SAP — and the fact that a complex ERP implementation can last for months. A robust methodology should include templates. Now that we’ve reviewed typical implementation scenarios.com/solutions/rds. . Your solution partner should approach the solution with a phased. The goals here: to streamline implementation. to stay on top of its learning curve you need to work with a solution implementation partner who has a deep understanding of the technology. you must follow a structured implementation methodology. and checklists. Because SAP HANA is a new technology. The amount of emphasis you place on each step will be dictated by the type of SAP HANA project you are implementing. let’s review what a successful implementation requires. There are six basic steps that need to be a part of any SAP HANA implementation. if not years. including guidebooks and accelerators to support team members and increase project predictability. visit: www. minimize risk.SAP ERP Rapid Deployment solution for accelerated finance and controlling with SAP HANA SAP ERP rapid-deployment solution for profitability analysis with SAP HANA SAP Rapid Deployment solution for customer segmentation with SAP HANA SAP is continuously adding more Rapid Deployment solutions. and reduce the total costs of implementation. To see what’s available today. tools.sap. To successfully implement SAP HANA. the capabilities.
1. Customer education. Education is especially important for an SAP HANA project. The technology is new, so the relevant knowledge is not yet widespread. The technology is also rapidly evolving, with new use cases being created almost daily. Both the project team and the executive sponsors must be educated so they understand what SAP HANA can do and how it works. (Hint: Give them a copy of this book!) 2. Use case identification. Workshops can help determine where to apply the power of SAP HANA within the organization. Ask yourself: What are the possible scenarios for SAP HANA, and where might the company make improvements? Where could the technology have the biggest impact on corporate objectives or unlock deeper insights into the reported data? Once you have defined a use case, you should perform a comprehensive requirements gathering to ensure that the end solution addresses all of your company’s needs and maps back to your original use case expectations. 3. Solution approach. The SAP HANA solution must be designed and documented so that if your personnel or solution partners change, the new resources will understand how to support the solution. Most likely, this will be an iterative process, looking closely at use cases and their supporting infrastructure. As new information becomes available, the solution approach will evolve into a comprehensive deliverable. 4. Modeling / Development A key task to implement your SAP HANA solution is creation of the data models and the different views to it. These models are adapted, modified, and enhanced to improve performance. For packaged applications this content is delivered by SAP, but can be adapted to your specific needs. Custom development projects will include both traditional application development and modeling aspects. 5. QA/testing. This is the final test of all front-end reporting, data quality, data integration, and performance. The production system is up and running, and business processes
begin to operate in the new SAP HANA environment. Quality assurance continues, along with end-user training and support. 6. Go live. SAP HANA is delivered as a production solution.
Common Scoping Pitfalls to Avoid If changes are required for front-end reports or analytics, then expectations must be managed. Often, as a result of dependencies, even small changes to a report can have a large impact on underlying systems; for instance, a change to a field may require changing a data model. Because of this factor, it is important to fully define requirements and to ask about any proposed report modifications. Reviewing the original form of a current report can be very helpful because you can see what the business user is accustomed to seeing, as well as how it might be improved. You should also perform a proper data decomposition to document how the current report is built and how it is working. In addition, identify any custom code within the business rules that may be difficult to replicate inside the SAP HANA modeler. Finally, map the sources from which the data are drawn, and how the data are imported into a formal deliverable for signoff. The right services partner can provide the needed level of due diligence in this area during planning.
After you’ve outlined a systematic approach to implementation, you need to identify the key timelines and activities for your SAP HANA implementation.
Timelines and Key Activity Considerations
Just as there is no one size fits all, there is no single timeline for an SAP HANA project. Each project is different; each has distinctive contributing factors and characteristics. It is SAP best practice to use a standard project methodology, such as the SAP ASAP implementation methodology, to ensure that a project addresses all of the critical activities, phases, and deliverables that are necessary for success. The SAP ASAP methodology has been updated to incorporate the SAP HANA activities required for a standard in-memory project. Accelerators, best practices, and implementation tools have also been updated or developed to shorten the project timeline and reduce risk. Methodology, timelines, and key activities vary based on three considerations: Current technical landscape. Depending on the current landscape, the customer may have to consider prerequisites for delivering in-memory solutions. For example, data quality may need to be addressed, or the organization may first need to upgrade some applications that work in conjunction with SAP HANA. Expectations for in-memory functionality. As customers learn more about the capabilities of in-memory solutions, they may want to introduce additional functionality. It is important to manage this need and to consider it during the initial requirements phase. Original requirements per use case(s) identified during assessment. A key component of the successful delivery of SAP HANA is ensuring that the final solution meets the company’s requirements and expectations, as identified in the original use case scenario. In addition to defining an implementation methodology, you’ll need to identify the key skills required to ensure your implementation of SAP HANA is a success.
Critical SAP HANA Skills Needed for Successful Projects
Because SAP HANA is a new technology the success of any implementation will depend in large part on your ability to locate experts who can fill any skill gaps on your team. Critical resources for an SAP HANA project will also vary depending on how you choose to leverage the SAP HANA in-memory solution, or which use case you select. The following roles are specific to agile data mart use case implementations: System architect/system administrator. This resource is responsible for the physical SAP HANA landscape, including CPU, memory, and disk usage. He or she performs maintenance and system monitoring, along with configuration and application of any necessary patches. The system architect also performs SAP source system configuration and replication, and manages the SAP Landscape Transformation (SLT) replication server. Finally, he or she ensures that the SAP HANA database is backed up regularly, and also monitors and processes backup log files. Solution architect. As the name implies, the solution architect is responsible for solution design. He or she gathers requirements for the use case(s) and creates the technical design documentation. SAP HANA data modeler. The SAP HANA data modeler is responsible primarily for modeling solution design and development and unit testing of all SAP HANA models. He or she also performs SAP HANA model lifecycle management, which includes the various steps contained in the process of moving from development to production. Data services/SLT developer. The data services developer is responsible primarily for design and development of jobs to extract, transform, and load data into SAP HANA via data services or SLT. The developer also performs lifecycle management, which includes steps contained in moving from development to production. Two other roles are specific to implementations of SAP BW powered by SAP HANA. SAP technology consultant. This expert on SAP HANA technology collaborates with the project manager to plan technical requirements for the project. He or she then implements these required technical tasks within the system. Certified OS/DB migration consultant. This individual is responsible for technical planning and design of the in-memory infrastructure, including database planning, project organization, design, audit, and project review. If you perform a custom development, you will need additional development skills: SAP HANA developer. This expert builds your applications beyond pure data modeling using the different development capabilities of SAP HANA (SQLScript, Business Function Library, etc.).
Custom SAP HANA Application in Use at a University Hospital With a mature analytics program in place. To resolve this problem. the company collaborated with SAP to build an application that enables it to quickly check new recipes while they are still in development to ensure that they comply with a vast array of local legal regulations. Implementing SAP HANA is a major step in dramatically improving your ability to obtain optimal value from your big data. With the right service provider. As the demand for these chemicals increased and their recipes became more complex.Depending on the specific scope and architecture of your project. implementation methodology. when DNA is added to the data set. and diagnoses. SAP Business Suite Accelerator at a Chemicals Company Our first example is a European consumer chemicals company that specializes in developing new fragrances and flavors. speed. Using SAP HANA to augment support of existing processes. with impressive results. enabling it to dramatically increase the speed with which it analyzed medical records. we have demonstrated how the new application can cut processing time from 20 minutes to less than 4 seconds. scripting languages. risk factors. The second example involves a large university hospital that successfully implemented SAP HANA as the engine of a new custom application. you may need development experts in the specific application domain and advanced technologies. use case. etc. the biggest university hospital in Europe provides 150. age. such as predictive analytics. the hospital now uses SAP HANA Oncolyzer to search for and examine information involving cancer patients. the company simply became unable to scale its compliance checking. .000 inpatient and 600. and skilled resources. gender. Every one of its hundreds of new recipes — each with unique ingredients and compositions — must be checked for compliance with legal regulations. and study results and make a positive impact on patient care and healthcare research. In the future. we will present some innovative ways that customers have “put it all together.000 outpatient treatments every year. This information enables the hospital to quickly identify the best candidates for each clinical study. you’ll be able to enjoy the power. Finally. Putting it All Together — Examples of Stellar Projects Now that we have discussed the SAP HANA technology and how to obtain the best business value from this technology.000 data points per patient in real time. Let’s conclude this discussion by examining some truly stellar examples of successful SAP HANA implementations. medical records. The hospital invested in SAP HANA to harness the big data associated with its vast inventory of patient data. and performance of SAP HANA.” The first example is a chemicals company that was able to improve compliance reporting by accelerating its standard SAP system. a financial services company used SAP HANA as a primary database for SAP Business Warehouse. such as tumor types. This vastly improved performance enhances their scientists’ productivity while simultaneously driving down the costs of new product development. SAP HANA analyzes both structured and unstructured data and greatly accelerates the identification process. the Oncolyzer will analyze up to 500. For example. treatments.
Make certain that business requirements are completely understood and that the use case complements the technical requirements. reporting. 3. We’ve also reviewed common use cases. and data store object activation is 19 times faster. and go-live best practices. the customer is re-architecting its entire reporting environment to leverage the power of SAP HANA. Build them into the project/solution to ensure that success can be properly measured and quantified. depending on project requirements. solution approach. and skilled resources needed to implement SAP HANA. In conclusion. 5.). Ensure proper collaboration across application delivery teams (EPR. powered by SAP HANA. Prior to implementation. and custom SAP HANA applications. migrating a half-terabyte of data from a competitive database to the SAP HANA database and upgrading to SAP NetWeaver Business Warehouse. and then expand across other functional areas of the business. Data query speeds have increased on average 8-12 times.Primary Database for SAP Business Warehouse in Use at a Financial Institution A leading North American mortgage lender has successfully completed proof of concept. The result has been a dramatic improvement in reporting runtimes in the data warehouse and business intelligence environments. Acquiring data quickly can’t help the business if the data are not accurate. etc. Final Words of Wisdom on SAP HANA Implementation We’ve reviewed the importance of selecting the right SAP HANA services partner — one who can help you plan and implement your solution and provide the right set of skill resources to ensure your implementation delivers on the value of SAP HANA. modeling. SAP Business Suite accelerator. Small clarifications on such terms as “real-time” and . Establish ROI metrics early in the scoping process. you’ll also need to identify your timeline. CRM. 4. and executive sponsors. business users. while remaining flexible enough to leverage the latest in SAP HANA use cases. use case identification. technology intelligence doesn’t necessarily equal business intelligence! 2. Based on these impressive results. QA and testing. Start with a focused use case to demonstrate business value. primary database for SAP Business Warehouse. Define (or redefine) specific in-memory terminology with all users to make certain that each term is understood by — and means the same thing to — IT. key activities. Remember. Next we reviewed the importance of taking a systematic approach to your implementation and the benefits of following a methodology built on education. Make sure that data quality is considered as part of overall SAP HANA solution planning. simple queries run up to 450 times faster. including the agile data mart. 6. we’d like to leave you with a short list of six key takeaways to ensure a successful SAP HANA implementation: 1. SAP HANA implementation scenarios can vary depending on your business need — from custom development to SAP application development to rapid deployment solutions. developers. BW. Establishing a quick win helps with sponsorship and funding for additional in-memory projects. The key is planning and ensuring you understand the entire scope of the implementation.
For more information about SAP HANA services offerings. subscribe to SAPServices on Twitter band review the details on the SAP HANA services website. It really helps get everyone “on the same page” and ensures you’re all speaking the same language. 7. .“self-serve” can go a long way toward preventing misunderstandings concerning both the functionality to be delivered and the value it brings. Bonus Advice: Encourage everyone involved with the project (Technical & Business) to download and read a copy of this book.
these guys really know their stuff! . consultants. They provide their best tips and tricks for a successful SAP HANA project. All SAP Mentors are hands-on experts of an SAP product or service. and technical wizards nominated by SAP Community Network peers and selected by SAP. The following three SAP Mentors are experts in SAP HANA implementations. The majority of SAP Mentors work for customers or partners of SAP. as well as true project champions. Pay attention.Top Advice from SAP Mentors for SAP HANA Projects SAP Mentors are the most influential community participants in the SAP ecosystem. They comprise a super-smart and engaged global cohort of nearly 110 bloggers.
Consequently. 3. and fix them at the source or as close to the source as possible before sending them to SAP HANA. 5. and it will help the project team focus on specific targets. This helps reduce wasteful scoping efforts during the project. 9. and they can advise you and help minimize time spent “reinventing the wheel. and it will probably need a few workarounds. Make sure you understand that before investing in HW. If you are going to migrate to SAP NetWeaver Business Warehouse on SAP HANA.” 8. . Definitely consider re-engineering the design of SAP BW to take advantage of SAP HANA and avoid doing only an en-masse migration and leaving it at that.” Garbage In/Garbage Out still applies. you should be aware that these boxes are not available off the shelf. then you will not see the expected results. Plan to spend time refining the model. test as you go when migrating objects to their in-memory versions so that you can spot challenges sooner. Last but not least — poor data quality is even more damaging when the data come at you in “lightning speed. etc. 2. Engage closely with your SI (system integrator) and SAP while the project is going on. An important part of this step is to accurately define success up front. while multiple people are working on system. Check SAP HANA performance under a variety of situations — reporting performance while heavy loads happen. they will require some lead time to acquire.Vijay Vijayasankar Associate Partner IBM Global Business Services Twitter: @vijayasankarv 1. 4. logging on from different parts of network. Your SI and SAP will probably have seen your issues before. SAP HANA is fairly new. Profile the data. and a good design is needed to make it work for all your use cases consistently. Even if you want to scale out and buy new boxes. 10. Do not jump into a POC (Proof-of-Concept) just to prove loading/ reporting works faster in a data mart. That is the make-orbreak issue for most SAP HANA projects. SAP HANA security/administration is a specialized skill. Spend a lot of time refining your use case offline before you start the project. Each HW vendor has some “secret sauce” on what makes them special for SAP HANA. If you do not. 7. Find the best data modeler you can for your SAP HANA projects. SAP or IBM can easily show you how quickly their systems can report and load data. Size the hardware correctly. 6.
Harald Reiter Senior Manager — SAP Deloitte Consulting Twitter: @hreiter 1. Rethink what is possible a. Revisit analytics that previously were not possible or were too difficult to perform. b. Processes can now actually change, be simplified, or be minimized because you don’t need as big a staff to conduct the analysis. c. Eliminate the data volume and speed barriers from the equation, and focus on the real business needs. 2. Develop a roadmap a. Move from theory to reality — real-time BI delivers true value. b. Make it dynamic to adapt quickly to new capabilities and integration options. c. Align business and IT goals. d. Be proactive to influence the product development, and make your voice heard to ensure timely delivery of new capabilities. 3. Pilot early a. Get used to rapid development cycles and capabilities. b. Don’t get caught up in all the hype and excitement — be pragmatic, and don’t forget basic due diligence. Focus your efforts, define what is really important, achieve success, and build on that success iteratively. c. Don’t try to throw all the data into the database just because you can. 4. Start with the hard stuff a. Be realistic — don’t assume you go through fewer cycles of data analysis to find the best answer (or question); you will be able to do the cycles faster, though. This allows you to change your assumptions, quickly run scenarios, and ask different questions to uncover anomalies in your data. b. Embed statistical models and predictive analysis into your daily operations to detect risk, negative trending, and anomalies. c. Make sure there is a measureable ROI 5. Establish priorities a. Define what you really want, and make certain your objectives have a positive impact on your organization b. Don’t forget to look at unstructured data in your organization; these data can provide a new perspective. Incorporating unstructured data and rapid processing enables meaningful and timely analysis to minimize risk, losses, or negative exposure. c. Don’t underestimate the importance of data quality. Revisit your data quality initiatives using SAP HANA to quickly identify issues that result from processing massive data sets in one pass. Correlation of results without complex partitioning and staging areas can uncover skewed results. 6. Begin cultivating talent
a. Team composition is key for successful implementations. b. Don’t forget about change management. Focus on changes for end users because they can be empowered to do agile reporting as well as on changes for administrative staff due to technology and implementation tools. c. Resources can now be assigned real value-added tasks instead of time-consuming administrative tasks just to obtain basic information. 7. Incorporate mobility a. Continuous monitoring of key metrics is a reality using mobility and SAP HANA 8. Revisit your technology architecture a. Examine your overall landscape, and identify all areas that can benefit from technology modernization. b. Understand the database operations capabilities of SAP HANA. c. Identify your must-have requirements, and address any shortcomings. d. Identify the best tool for each job. 9. Size right a. One size does not fit all b. Data composition and data source impact the compression rate and thus the sizing estimation. c. When in doubt, move up one T-shirt size. d. Scale-out capability mitigates the risk of not sizing correctly, but it should not be relied on. e. The quality of the data model impacts the available size for data versus workspace. 10. Establish metrics and plan for tuning and performance testing a. Don’t forget about SLAs (service-level agreements). b. Tuning and performance testing can make the fast even faster. c. Reveal bad data model designs.
Vitaliy Rudnytskiy Lead BI Architect HP Enterprise Information Solutions Twitter: @Sygyzmundovych 1. Accept nothing less than excellence from your project team and partners a. Technology makes things faster, better, and cheaper; but technology itself is still just a tool. Make sure you assemble an excellent team: business, project team, partners, and SAP support. 2. Understand the technology a. If you are reading this book, you are already on the right track. 3. Think about details, but always consider them in the context of the big picture a. “The devil is in the details,” so think them through. At the same time, however, never lose sight of the complete picture of where all the details fit into. 4. Open your mind to the “New World” a. Question your old habits; forget about your “15 years of technical/project experience under the belt.” Old techniques do not necessarily work well or at all with new paradigms. 5. Don’t build the solutions for “Go Live” a. Your solution will live a long time after the go-live date and will need to accomodate new requirements, unexpected cases, and a surrounding environment that is in constant transition. Build for the long run.
or infrastructure savings.com/community/services/blog/2012/08/23/thevalue-in-value-management Cutting-edge Technology SAP HANA represents a paradigm shift in how we know and use an RDBMS.Ranjeet Panicker Practice Manager SAP Next Generation Services HANA/In-Memory Center of Excellence Total Cost of Ownership (TCO) & Return on Investment (ROI) Analysis Do not limit analysis of TCO and ROI to technical. The well-known adage “You can’t manage what you can’t measure” is especially relevant to value management. The SAP HANA platform is evolving very quickly. you’re unlikely to achieve its financial and operational objectives. and ensure the ongoing value of a project. Executive Sponsorship Buy-in at the highest level brings the authority and credibility that can mean the difference between success and failure for your SAP HANA project. resources. and SAP continuously adds new and innovative functionality. the full value of a BW powered by SAP HANA solution is realized through additional activities such as optimizing in-memory objects and examining processes to re-architect the information layers. Ultimately they will enable your business to report more quickly and efficiently.sap. IT. If you don’t identify. when customers generate a business case to justify the acquisition of SAP HANA. and it facilitates the change management that is required when you adopt a new technology. Also. reducing the time it takes to run a BW analytic report from 4 hours to 5 minutes means something to the business. Learn more about how strategy management helps you track and realize the full value of your organizational objectives by reading this article: http://scn. make certain they are involved in all follow-on endeavors. To enable customers to take advantage of this new functionality quickly and efficiently. Avoid this mistake! Be bold! Explore the holistic value of SAP HANA to your business processes. Too often. For example. but also on storage. Although switching the database underneath BW is part of the formula for success with SAP HANA. Engage SAP Value Engineering teams who can help translate the speed of SAP HANA into true business value. Such activities will help you save not only on the maintenance of these objects. To secure and maintain this sponsorship. It is also a new database technology – one that is evolving as SAP customers find new ways to challenge the speed and performance of the database. track. HANA Should Not Be Only an IT Project Recognize the business drivers which catalyzed the decision to make SAP HANA the platform for your business. they apply only those savings related to infrastructure items such as storage and hardware. and memory. Apply metrics to these savings. include the executives in project reviews at regular intervals to keep them up to date on project status. Size Does Matter . SAP has made the process of upgrading very simple. Executive sponsorship helps drive the vision for SAP HANA in your organization.
Do not rely purely on the size of the data set on source systems to predict the size of the SAP HANA appliance. Help Rethinking the Art of the Possible with SAP HANA Services. Examine solutions like near-line storage (NLS) that may help mitigate rapid data growth in SAP HANA. Instead. Finally. Invest in hardware that can be scaled instead of being replaced. Adopt realistic goals on sharing an SAP HANA appliance between applications. IDC. patching. analyze ways to reduce redundant data before loading/migrating into SAP HANA. and performance when you are considering sharing a single appliance. March 2012. 9 Gard Little and Elaina Stergiades. . look into items such as backup and restore.
Chapter 12 SAP HANA Resources COMING MAY 2013 .
. Please share the website and voucher code with your colleagues so they can benefit from the information in this book as well. it will be continuously S ince updated as new chapters are completed and content revisions are added. the SAP HANA Essentials book is being written in “real time”. Make sure to register for the mailing list on www.com to be informed when new chapters are available and follow the book on twitter @EpistemyPress and @jeff_word.saphanabook.The rest of the story….
His next book. He is also the co-author of the bestselling books. Integrated Business Processes with ERP Systems (2011). Prior to joining SAP.D. Essentials of Business Processes and Information Systems (2009). He also earned an MBA in International Management from the Thunderbird School of Global Management and a BA in European Studies/Spanish from the University of Oklahoma.About the Author Jeffrey Word. Word earned his PhD in Information Systems at Manchester Business School in England. His research focus was on event-driven business process design and next-generation enterprise architecture. will be released in Fall 2012. Dr. Jeffrey has more than 18 years experience in IT strategy and business consulting working with Fortune 1000 companies. he worked in the high tech industry for several hardware and software vendors throughout the Americas and Europe in a variety of leadership roles. Business Network Transformation: Strategies to Reconfigure Your Business Relationships for Competitive Advantage (2009) and SAP NetWeaver for Dummies (2004). he has worked on technology strategy with focus on corporate innovation initiatives and enterprise architecture design. Over the last 13 years at SAP. Business Process Integration with SAP ERP . Ph. Follow Jeff on : @jeff_word is responsible for creating and communicating thought leadership on SAP’s In-Memory J effrey database strategy globally. .
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