High performers consistently take personal responsibility (staying above the dotted horizontal line) for their actions

. How will you respond this week when someone challenges or criticises you? An average to poor performer will react to the perceived threat and stay below the line, and justify, lay blame, deny or avoid. A high performer will choose to inquire as to what they might do to improve their performance. So, notice your immediate reaction - above or below the line, and then choose your response, rather than any automatic defensiveness. High performers make, admit and correct their mistakes quickly. Neuroscience suggests this doesn't take "will power" rather "won't power" in inhibiting the automatic tendency to defend as the brain is wired to minimise danger and maximise reward. Have a great weekend. Your comments are welcome.

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