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  • GW Pergault Inc

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    Ashish Arya
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    The document provides advice to a sales manager on making an ecommerce plan successful. It recommends training sales representatives on the new website, making the website more customer friendly, and defining key performance indicators for calculating individual commissions based on new products, monthly profits, and portfolio reviews. It also suggests encouraging clients to raise online repair requests and gradually prompting them for other orders. To make salespeople more accepting, it advises assuring their job security through commission, expanding their roles, motivating them with extra incentives, and focusing on customer engagement and CRM.

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    Pergault

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    The document provides advice to a sales manager on making an ecommerce plan successful. It recommends training sales representatives on the new website, making the website more customer friendly, and defining key performance indicators for calculating individual commissions based on new products, monthly profits, and portfolio reviews. It also suggests encouraging clients to raise online repair requests and gradually prompting them for other orders. To make salespeople more accepting, it advises assuring their job security through commission, expanding their roles, motivating them with extra incentives, and focusing on customer engagement and CRM.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    82 views5 pages

    GW Pergault Inc

    Uploaded by

    Ashish Arya
    The document provides advice to a sales manager on making an ecommerce plan successful. It recommends training sales representatives on the new website, making the website more customer friendly, and defining key performance indicators for calculating individual commissions based on new products, monthly profits, and portfolio reviews. It also suggests encouraging clients to raise online repair requests and gradually prompting them for other orders. To make salespeople more accepting, it advises assuring their job security through commission, expanding their roles, motivating them with extra incentives, and focusing on customer engagement and CRM.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 5

    G.W.

    PERGAULT, INC - Group 1


    20120145 Gagan Khare 2012101 Rohit Sharma 2012204 Bhumica Somani 2012143 Deepesh Kumar 2012129 Aditi Daniel 2012146 Gautam Raizada 2012024 Krislyn Dias 2012061 Vivek Singh Barad

    Advice to Sales Manager to make eCommerce Plan Successful


    Too much too soon Hardware Industry
    Not too tech savvy Sales representatives need training

    Make changes to the website to make it more customer-friendly/easily accessible Invest in training of sales representatives in getting acquainted with the website

    Advice to Sales Manager to make eCommerce Plan Successful


    Commission:
    Have well defined KRAs for calculation of individual commissions
    Pushing new product lines Month on Month Profits Quarterly review of complete portfolio for bonuses increased portfolio

    Encouraging clients to raise Repair requests online and then gradually prompt for other orders

    Role of Ken to make his sales-people more accepting of the new initiative
    Assure the sales people that their jobs are secure through a Structured Commission Expanding roles from just a sales representative to a Marketing Consultant Motivation to push new products through Extra Incentives Main benefit: Reduce sales reps efforts and Increase benefits in terms of marketing to new customers/new product lines Focus on customer engagement and CRM

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