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Copy of Retain & Train and Motivate Key Employees 2009

Copy of Retain & Train and Motivate Key Employees 2009

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Published by: Muhammad Yasir Kasuri on Jun 02, 2009
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10/18/2011

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How to Retain, Motivate & Train Key Employees

Keep the people who keep your organization
Ijaz Nisar CEO Leading Edge Training Consultancy

WAR FOR 3-Ts
“When land was the scarce resource, nations battled over it. The same is happening now for talented people.”
Stan Davis & Christopher Meyer, future WEALTH
Ijaz Nisar CEO Leading Edge Training Consultancy

Human Resource --- Asset or Liability

Ijaz Nisar CEO Leading Edge Training Consultancy

Talent Acquisition

People are not your most valuable asset …….. The RIGHT people are !
Jim Collins

Ijaz Nisar CEO Leading Edge Training Consultancy

Unique Employee Value Proposition
• To attract the RIGHT people we need to offer them a unique Employee Value Proposition :

Ijaz Nisar CEO Leading Edge Training Consultancy

TALENT Realities
Educated VS Talented

Ijaz Nisar CEO Leading Edge Training Consultancy

Scarcity of Talent, so what! Create Talent (from ZERO to HERO)

Ijaz Nisar CEO Leading Edge Training Consultancy

RETENTION STRATEGIES
Ijaz Nisar CEO Leading Edge Training Consultancy

Keep the People who Keep you in Business
• Be the company for which people want to work • Apply GIGO…select the right person in the first place • Manage the joining-up process • Coaching & Mentoring to maintain commitment

Ijaz Nisar CEO Leading Edge Training Consultancy

TALENT – PARADIGM
• Talent Acquisition : HR Planning, Policies & Practices • Talent Development : OD & T, Leadership Development, Capability Management • Talent Management : Performance Management Rewards & Recognitions • Talent Retention :Career Development, Employee Engagement Branding

Ijaz Nisar CEO Leading Edge Training Consultancy

Retention Through Employee Engagement

Ijaz Nisar CEO Leading Edge Training Consultancy

The importance of feeling “ENGAGED”
Feeling “engaged” depends on the “strength” of the workplace not necessarily on the corporate leadership - Buckingham & Coffman, ‘First Break all the Rules’ The importance of feeling “ENGAGED” Companies do not retain people. People decide to stay. They decide to stay when they feel “engaged” “Engaged” employees stay longer.
Ijaz Nisar CEO Leading Edge Training Consultancy

Feeling “Engaged” depends on
THE STRENGTH OF THE WORKPLACE, CLEAR EXPECTATIONS, RESOURCES, OPPORTUNITY TO GROW, RECOGNITION, CARE & CONCERN, DEVELOPMENT, PARTICIPATION, PURPOSE QUALITY, APPRAISAL, LEARNING CULTURE,. If we provide all the above, then we have built a GREATER PLACE TO WORK. Most of the above are in the hands of THE BOSS.

Ijaz Nisar CEO Leading Edge Training Consultancy

Role of BOSS in Retention
• The “Boss” is the key factor in building a strong work place. Talent retention strategy will work if we have the “Boss” in right place. • Boss without Bossism. “Boss” who “nurtures” and “mentors”, Creates nurturing environment for the employees to imagine, explore, pioneer, invent and above all practicing MANAGEMENT BY HEARTS.

Ijaz Nisar CEO Leading Edge Training Consultancy

Job Characteristics Model

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So…what are you planning to do about it?

Ijaz Nisar CEO Leading Edge Training Consultancy

Trends and Forecasts
72% of companies predict they’ll have an increasing number of leadership vacancies over the next 3-5 years 76% of those same companies are “less than confident” in their abilities to adequately staff these positions
* Corporate Leadership Council research
(reported by The Gallup Organization)

Ijaz Nisar CEO Leading Edge Training Consultancy

Top 15 Retention Drivers
Retention Items
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. Exciting work & challenge Career Growth, Learning & Development Working with great people & relationships Fair pay Supportive management/great boss Being recognized, valued & respected Benefits Meaningful work, making a difference & contribution Pride in organization, its mission & product Great work environment / culture Flexibility Autonomy, creativity and a sense of control Job security & stability Location Diverse, changing work assignments

%
48.4 42.6 41.8 31.8 25.1 23.0 22.0 17.0 16.5 16.0 13.6 12.6 10.5 10.3 7.7

Ijaz Nisar CEO Leading Edge Training Source: Career Systems International, 2005 Consultancy

Past
Loyalty to company Demand output Position & Power Avoid risk Hide errors Work designed by management Compete Low trust Add cost Hierarchical Status Compliance Keeps control

Present
Loyalty to career Demand excellence Empowerment Take risk Uncover errors Work designed by people Collaborate High trust Add value Lateral Stature Commitment Nurtures power in others
Ijaz Nisar CEO Leading Edge Training Consultancy

A Challenge
Please write a One Sentence Definition of EFFECTIVE MOTIVATION

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NEED

DRIVE

Goal

Physiological Or Psychological Tension

Motive Urge Thrust Direction
Ijaz Nisar CEO Leading Edge Training Consultancy

Anything which brings you comfort

Motivation : Two Types
Intrinsic Motivation ……. people undertake an assignment ‘ FOR ITS OWN SAKE ’, for enjoyment it provides, the feelings of accomplishment it evokes Extrinsic Motivation ……… people perform an assignment ‘ IN ORDER TO ’ obtain some reward or avoid some punishment (e.g., as demotion / penalty , termination or the boss approval / promotion etc.
Ijaz Nisar CEO Leading Edge Training Consultancy

Which of the two equations seem to be correct?

Ijaz Nisar CEO Leading Edge Training Consultancy

Motivation 10

MOTIVATION-ABILITY-SUCCESS MATRIX

Max.50 8

HIGH SUCCESS QUADRANT

Max.100

64

Max.25

Max.50

LOW SUCCESS QUADRANT

8
Ijaz Nisar CEO Leading Edge Training Consultancy

Ability (10)

2 Barriers to Motivation
• Dysfunctional tension • Apathy

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4-3

We’re motivated to seek pleasure or avoid pain.
Greek Philosophers
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Abraham Maslow Hierarchy of Needs
Esteem Needs Social Needs Safety Needs Basic Needs
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SelfActualization Needs

Maslow : 5 Levels of Human Needs
Basic Needs : physiological needs for food, water, shelter Safety Needs : physical as well as psychological security needs (

secure job )
Social Needs : needs for love, affection and acceptance Esteem Needs : ego needs, sense of identity, worth, value Self-Fulfillment Needs : be all that you can be

a hungry man is an angry man
Ijaz Nisar CEO Leading Edge Training Consultancy

Twelve Laws of Motivation

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First Law
• We have to be Motivated to Motivate others

Ijaz Nisar CEO Leading Edge Training Consultancy

LAW 2
Motivation requires a Goal

Ijaz Nisar CEO Leading Edge Training Consultancy

LAW 3
Motivation, Once Established, Never Lasts

Ijaz Nisar CEO Leading Edge Training Consultancy

LAW 4
Motivation requires Recognition & Appreciation Difference between encouragement and appreciation

Ijaz Nisar CEO Leading Edge Training Consultancy

LAW 5
• Participation Motivates

Ijaz Nisar CEO Leading Edge Training Consultancy

LAW 6
• Seeing Ourselves Progressing Motivates Us

Ijaz Nisar CEO Leading Edge Training Consultancy

LAW 7
Challenge only Motivates If you can Win

Ijaz Nisar CEO Leading Edge Training Consultancy

LAW 8
Self Belief is the first step to be a Motivated & Successful Person

Ijaz Nisar CEO Leading Edge Training Consultancy

LAW 9
Team Belonging Motivates

Ijaz Nisar CEO Leading Edge Training Consultancy

LAW 10
Everybody Has different Motivational Buttons

Ijaz Nisar CEO Leading Edge Training Consultancy

LAW 11
Pain & Pleasure are the biggest Motivators

Ijaz Nisar CEO Leading Edge Training Consultancy

LAW 12
Hope is Foundation of all Motivation

Ijaz Nisar CEO Leading Edge Training Consultancy

Role of Training & Development Role of Training & Development

Ijaz Nisar CEO Leading Edge Training Consultancy

COST OF TRAINING
• Good Training is expensive • Bad Training or No Training is more expensive

Ijaz Nisar CEO Leading Edge Training Consultancy

New Employee Orientation
introduces an employee to the organization, the work, managers and co-workers.

Ijaz Nisar CEO Leading Edge Training Consultancy

8-2

Employee Training
• Focuses on individual’s current jobs, enhancing skills, abilities, knowledge, attitudes or behaviors for improved performance.

Ijaz Nisar CEO Leading Edge Training Consultancy

8-3

Employee Development
• Focuses on future jobs in the organization.

Ijaz Nisar CEO Leading Edge Training Consultancy

8-4

BENEFITS OF MOTIVATING / TRAINING PEOPLE
• • • • • • • • LOWER TURNOVER LOWER ABSENTEEISM REDUCE STRESS / ANXIETY REDUCE COST OF REPLACEMENT REDUCED MEDICAL COST ENHANCED JOB PERFORMANCE GREATOR JOB SATISFACTION MORE PRODUCTIVITY & PROFITABILITY
Ijaz Nisar CEO Leading Edge Training Consultancy

Coaching & Counseling Skills
Coaching
a supportive process by a coach to help employee to overcome problems that affect his performance

Counseling
a directive process by a counselor trains and orients employee to the realities of the workplace, and to help him remove barriers especially personal Ijaz Nisar CEO Leading Edge Training problems Consultancy

Coaching involves a performance change in behavior. The idea is to move the employee from where he is to where the coach wants him to be

Counseling involves personal problems such as family and social problems, emotional and psychological barriers etc. Ijaz Nisar CEO Leading Edge Training
Consultancy

MENTORING

A mentor is some one “ who has been there, done that, learned from the experience, and is willing to share it with others”

Ijaz Nisar CEO Leading Edge Training Consultancy

9 - Essentials for Effective Mentoring
• • • • • • • • • Mutual Respect Trust Vision Acceptance Accessibility Listening Challenge Motivation & Shared Experience Sage Advice
Ijaz Nisar CEO Leading Edge Training Consultancy

3- R Strategy
• Respect • Recognition • Rewards
Ijaz Nisar CEO Leading Edge Training Consultancy

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