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Rita Walters, LMSW, PhD Candidate Michigan State University School of Social Work email@example.com (517) 256-0091
Who are we
Home-based family services Values and ethics
Why do we exist
Goals Values and ethics
What do we do
Intervention methods Values and ethics
How do we do it
Techniques Values and ethics
Strengthen families and communities through the advocacy, education and promotion of family-centered, home-based service delivery.
ENHANCE QUALITY OF LIFE (strengthen individuals and families) Identify needs Engage in problem-solving process Link to resources Acknowledge growth Reassess need .
HOME-BASED FAMILY SERVICES: VALUES Family preservation Crisis intervention Decreasing restrictive placement Encouraging independent problemsolving skills .
SOCIAL WORK: CORE VALUES service social justice dignity and worth of the person importance of human relationships integrity competence .
VALUES INFLUENCING SOCIAL WORK Societal values Agency values Client system values Presenting problem values Social worker¶s personal values .
ETHICS Belief about what is right and wrong (Morals) Expectations of conduct (what and how of practice) ³Values in action´ Microethics .standards and principles that direct practice Macroethics ± organizational arrangements and values that guide social policies .
ETHICAL PRINCIPLES Acceptance Individualization Purposeful expression of feelings Nonjudgmental attitudes Objectivity Controlled emotional involvement Self-determination Access to resources Confidentiality Accountability .
age. gender. sexual orientation. size and other distinguishing characteristics. cultures. physical/mental abilities.Diversity Differences in and among societal groups based on race and/or ethnicity. . religion. and viewpoints. In social organizations the term usually refers to the range of people who more accurately represent minority populations and people from varied backgrounds. ethnicities.
2000) Cultural chauvinism ± belief that one¶s culture is the best. sense of connectedness Understanding ± recognize reality is shaped by culture and each person¶s reality is different. not inferior. superior to other cultures Tolerance ± awareness of cultural differences.CULTURAL AWARENESS (Kimmel. just different Minimalization ± emphasizing a universality of human needs. accepting and respecting cultural differences .
and build upon ethnic. and linguistic diversity´ (Lynch & Hanson.CULTURAL COMPETENCE ³A set of behaviors. feel. 2004) . agency. attitudes. 1996) ³The ability to think. and policies that enables a system. and act in ways that acknowledge. respect. et al. and/or individuals to function effectively with culturally diverse clients and communities´ (Rorie. socio cultural.
´ Unhealthy working relationships ³She is uncooperative and not invested in getting her son back´ Less than maximal outcome Out-of-home placement. narrow view of the world ³Those people need to . .Practice without cultural competence: Consequences Limited perspective. . . family separation .
political leanings. personal choices. and interpersonal communication . religion.DEVELOPING CULTURAL COMPETENCE Develop knowledge of other cultures ± formal education and interaction Develop skills that will enable you to do successful interventions ± professional development Self-awareness ± clarify your own values and assumptions Beliefs.
Develop Knowledge What do I need to know? Language Customs/traditions Norms How will this knowledge impact the working relationship? Person feels valued Person feels understood .
444 Ethnic Groups: White ± 80.3% Black ± 14.2% White (non-Hispanic) ± 78.Z .938.3% Asian ± 1.Michigan Demographics (US Census 2000) Population: 9.9% American Indian ± 0.2% Other ± 1.8% 2 or more races ± 1.6% Hispanic ± 3.6% Pacific Islander .
AFRICAN AMERICANS Spirituality foundation for family cohesion and preservation Question role of social work professional ± helpful or harmful Reluctant to invest in talk therapy ± problems should not be discussed outside of home .
family preservation.LATINOS Largest minority group in the United States Value cultural identity. spirituality Prefer Latino professional to provide services Should identify ethnic origin specifically .
strict control of aggressive or assertive impulses Within the family. . values stressing ancestor worship and the importance of the family name.ASIAN AMERICANS Values emphasize appropriate behavior. open displays of emotion or affection is rare Extended family significant ± cohesive family structure.
family preservation. . population (more than 550 federally recognized nations) Value cultural identity.NATIVE AMERICANS Less than 1% of U.S. and spirituality 1978 Indian Child Welfare Act restricts placement of Native American children by non-Native American social agencies in non-Native American homes.
Develop Skills Make communication a priority Ask open-ended questions Use reflective listening Use ³I´ statements Share power (partner with family) .
THINGS TO AVOID Imposing personal values and beliefs Generalizing social problem/family crises Minimizing or dismissing feelings expressed by family members Efforts to ease the pain of family members (particularly victims) ³do not solve or fix´. support healing Violating confidentiality Unless as mandated by law Having expectations With exception to appropriate behavior .
SELF-AWARENESS Limitations What do I know about this culture How am I connected to this culture Posturing Interactions and responses How do I act out/say what I believe Expectations Comfort Conformity .
shoplifting. lives with maternal grandmother and siblings Presenting Problem ± Delinquent behavior. White female. fighting peers. which has progressed over last school year Worker ± Susan. began displaying inappropriate behavior during sophomore year. poor school performance. school truancy. 2nd oldest of 6 children. age 47 Task: Identify underlining problem Discuss intervention methods .EXERCISE A Felicia ± Mexican-American female. 16-years-old.
and 3.EXERCISE B Alice ± 24-year-old African-American female. physical discipline. and failure to meet children¶s educational needs Worker ± John. lives in subsidized housing Presenting Problem ± Poor supervision of children. age 26 Task: Identify underlining problem Discuss intervention methods . Unemployed. single-mother of three boys ages 7. White male. has GED. 5.
DEMONSTRATE CULTURAL COMPETENCE Respect individuals from other cultures Make continued and sincere attempts to understand the world from other points of view Be open to new learning Be flexible Have a sense of humor Tolerate ambiguity well Approach others with a desire to learn .
IMPACT OF CULTURAL COMPETENCE Allows for better understanding Personal growth Demonstrate respect and patience Honest interactions Dispel myths and stereotypes Worldview .
OUTCOME: QUALITY CARE/SERVICE Accessible Family-centered Compassionate Comprehensive Coordinated Continuous Culturally Competent .
THE END Thanks for your attention Thanks for your sharing Thanks for your giving (in this learning process) Thanks for your willingness (to achieve a better understanding of different cultures) .
BIBLIOGRAPHY Kimmel. (2000) "Culture and Conflict. M. M.A.L. eds. M.. Paine. (2004). Rorie J.. Brookes Publishing Co. 41(2) 92-100 . Paul H. L... & Barger. and Coleman. E." Morton Deutsch. pp. J. W.T. P. (1996) Cultural competence in primary care services. Developing cross-cultural competence a guide for working with children and their families.K. The Handbook of Conflict Resolution: Theory and Practice San Francisco: Jossey-Bass Publishers. & Hanson. Journal of Nurse-Midwifery. Lynch. 453-474. P.
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