Professional resume makeover

2009 edition

• Introduction

• Job target
• Sections of the resume Contact information Summary and highlights Work experience Education and training Extra curricular activities

• Design elements and formatting • Cover letters
This information is confidential and was prepared by Bain & Company solely for training purposes; it is not to be relied on by any 3rd party without Bain's prior written consent.

• Feedback from recruiters

2

Your resume is not just an autobiography, it has a specific purpose
• The purpose of your resume is not to list everything you did at every job • It is a top-line, highlights document that gives the reader a quick sense of your skills, where you’ve been and where you are going • The resume’s purpose is to get you an interview not a job. Ask yourself – will this information get me the interview? -It should have enough detail to set you apart from other applicants, but be brief enough to establish your potential quickly • The resume also provides a structure for the interview, so include information you want them to ask you about
This information is confidential and was prepared by Bain & Company solely for training purposes; it is not to be relied on by any 3rd party without Bain's prior written consent.

3

Companies often spend less than a minute reviewing a resume, so you need quick impact
• A junior member of the recruiting team will often use resumes as a screening tool
-i.e. Quickly check if you meet certain minimum criteria or reject you

• You need to make a quick impact

• Critical information must be contained in the first one-third of the first page
This information is confidential and was prepared by Bain & Company solely for training purposes; it is not to be relied on by any 3rd party without Bain's prior written consent.

4

What are the different types of resume formats that can be used?
Chronological • Focuses on chronology of your work history

• Shows dates of employment, places of employment, and job titles
• Reverse chronological order • Directly ties responsibilities and accomplishments to companies and time frames Functional

• Emphasizes your skills, capabilities, and accomplishments
• De-emphasizes your job titles, employers and dates of employment • Allows you to prioritize your experience and accomplishments according to their impact and significance, rather than chronology Combined

• Adds sections (specific skills, abilities or accomplishments) for the areas you would like to emphasize at the top of your resume
• Includes the traditional Experience section of a chronological resume as well as the skills and accomplishments sections of a functional resume • This format is the most flexible, allowing you to highlight those sections of your that are most to career objective This information is confidential and resume was prepared by Bain & Company solely for relevant training purposes; it is your not to be relied on by any 3rd party without Bain's prior written consent.
5

• Feedback from recruiters 6 .• Introduction • Job target • Sections of the resume Contact information Summary and highlights Work experience Education and training Extra curricular activities • Design elements and formatting • Cover letters This information is confidential and was prepared by Bain & Company solely for training purposes. it is not to be relied on by any 3rd party without Bain's prior written consent.

it is not to be relied on by any 3rd party without Bain's prior written consent.Before writing your resume you need specific information about the job that you are targeting • A generic resume used to apply to all jobs is not effective and will end up in the reject pile • You need to show specific ways in which your experience and qualifications meet each job requirement • So ideally you would send a different resume for each job application but practically you can keep a few different versions used for similar types of jobs • All the information in your resume must be tailored for the job/job type you are applying to This information is confidential and was prepared by Bain & Company solely for training purposes. 7 .

8 . which is very comprehensive and provides details on all/various elements involved (http://online. skills.onetcenter. it is not to be relied on by any 3rd party without Bain's prior written consent.So how can you quickly find out what are the requirements for a job? • You need to find out the knowledge. personality traits and other important elements that your target job requires • Look at job postings for your target position on the internet and see what they typically ask for in candidates • Search an occupational database such as O*Net.org/find/) This information is confidential and was prepared by Bain & Company solely for training purposes.

• Feedback from recruiters 9 . it is not to be relied on by any 3rd party without Bain's prior written consent.• Introduction • Job target • Sections of the resume Contact information Summary and highlights Work experience Education and training Extra curricular activities • Design elements and formatting • Cover letters This information is confidential and was prepared by Bain & Company solely for training purposes.

Don’t keep a personal sounding one • Make sure you are contactable on all the details provided in the near future before listing them This information is confidential and was prepared by Bain & Company solely for training purposes.Pagers/beepers .Email addresses  Use a professional one rather than something like hellokittygirl@gmail.Permanent address .What contact information should you include in your resume? • Include whatever professional information/ methods that employers can use to get in touch with you .com .Voice mail  If there is the possibility of you not being able to answer the phone at times. make sure you have a voicemail facility  Record a professional greeting. it is not to be relied on by any 3rd party without Bain's prior written consent.Name . 10 .Phone numbers .

• Feedback from recruiters 11 .• Introduction • Job target • Sections of the resume Contact information Summary and highlights Work experience Education and training Extra curricular activities • Design elements and formatting • Cover letters This information is confidential and was prepared by Bain & Company solely for training purposes. it is not to be relied on by any 3rd party without Bain's prior written consent.

skills & achievements • Make sure you focus on the job. its requirements and your relevant unique selling points • Make it about 3-5 bullet points This information is confidential and was prepared by Bain & Company solely for training purposes. it is not to be relied on by any 3rd party without Bain's prior written consent. 12 .Start with a Summary Section which lists your key experience & achievements • Your personal advertisement • Gives the reader a concise overview of your experience.

The first bullet point of your summary should be a Power Statement • Describes your professional identity in one sentence • Should give the reader a good idea of what you are all about and what to expect from your resume • If the reader does not read any further. 13 . it is not to be relied on by any 3rd party without Bain's prior written consent. he/she should still have an idea of what defines you professionally • Should entice the reader to know more about more and to keep reading This information is confidential and was prepared by Bain & Company solely for training purposes.

and social activist who has developed broad range of programs and procedures that yielded cost effectiveness and maximum utilisation of resources and accountability • Creative outside-the-box thinker who approaches strategic development with innovative vision. it is not to be relied on by any 3rd party without Bain's prior written consent.Power Statement examples • Award-winning. unsurpassed work ethic. high ethical standards. and ability to communicate effectively across management levels and disciplines to build highly effective cross-functional teams This information is confidential and was prepared by Bain & Company solely for training purposes. highly accomplished Operations Manager with successful track records of consistently increasing revenue and slashing operating costs now seeking a new challenge where my skills and track record can be utilised in the facilities sector • PhD-level leader. 14 . change agent.

it is not to be relied on by any 3rd party without Bain's prior written consent.The next few bullets should be about your most relevant skills/characteristics • Provide a few bullet points which highlight the important skills required for the job you are applying to • Include a mix of hard/technical skills and important soft skills • Try to provide proof. in the form of examples and numbers • You might want to include an optional bullet covering things like relocation/ travel preferences and work eligibility This information is confidential and was prepared by Bain & Company solely for training purposes. 15 .

by programmers and their managers. example. 16 .with least number of re-writes . served as lead analyst for revolutionary legal document generating and tracking product. Notice the structure that is used: [Adjective] [noun] [connecting words] [phrase describing skill/strength/expertise] [supported by quote.Examples of skills/characteristics bullet points • [I am a] Competent problem-solver who resolved sales and shipping issues by creating internal customer-care system and saved 20 percent shipping. researched and delivered Web conferencing service for sales that saved 30 percent of travel budgets • [I am a] Visionary innovator who partnered with another programmer to create pioneering language-learning software that earned national attention. it is not to be relied on by any 3rd party without Bain's prior written consent. • [I am a] Strong communicator who was voted best specification writer . numbers] This information is confidential and was prepared by Bain & Company solely for training purposes. • [I am a] Technical guru who provided direct support for successful milliondollar negotiation with major print vendor and completed many successful major conversions from mainframe to mini-computer systems.

• Core competencies/areas of expertise/strengths/specialization for that field. craft-related skills. • "Value-added" information: Skills/accomplishments/experience that add to your value because they are not necessarily expected of someone with your background (e. Many employers. however. 17 . This information is confidential and was prepared by Bain & Company solely for training purposes. "15+" is a good guideline for mature workers). it is not to be relied on by any 3rd party without Bain's prior written consent.. • Highlights of representative accomplishments. especially used to demonstrate skills and competencies you've used throughout your career. teamwork). provide examples to substantiate them. should not exceed 15-20. • Industry you're in or seeking to be in. believe soft skills can be substantiated only in an interview. so if you include soft skills.g. interpersonal. • Number of years of experience (which. for age-discrimination reasons. or licenses that are integral to the type of job you seek. • Top business. • Any advanced degrees. leadership. both "hard skills" and "soft skills" (such as communication. certifications. operations manager with deep knowledge of IT).What can your Summary section contain? (1/2) • Title/functional area/level of your current position and/or position you seek.

e. • Personality/management style: Open a little window into your personality with your Summary/Profile (for example.g. typical budgets. can also be listed in the Summary/Profile section to give them more up-front attention than if they were listed in their own section.. etc.What can your Summary section contain? (2/2) • Language and international business skills. revenue generated. such as Employee of the Month and President's Club. • Keywords/buzzwords from ads or job postings you're responding to • Quantification whenever possible. it is not to be relied on by any 3rd party without Bain's prior written consent. money saved. taken from memos. This information is confidential and was prepared by Bain & Company solely for training purposes. if relevant. otherwise in a separate section. • Technical/computer skills. 18 . using numbers for. letters. who should place IT skills in a separate section). or performance evaluations. clients. • Positive quotes/testimonials from supervisors. or clients. employers. • Possibly affiliations if integral to the job. size of accounts. • Any extremely prestigious colleges. Awards you've earned. instead of burying them at the bottom of your resume (Exception: IT professionals. you might mention your sense of humour).

We suggest leaving Summary Section till the end. since you will have all required information This information is confidential and was prepared by Bain & Company solely for training purposes. 19 . it is not to be relied on by any 3rd party without Bain's prior written consent.

• Feedback from recruiters 20 .• Introduction • Job target • Sections of the resume Contact information Summary and highlights Work experience Education and training Extra curricular activities • Design elements and formatting • Cover letters This information is confidential and was prepared by Bain & Company solely for training purposes. it is not to be relied on by any 3rd party without Bain's prior written consent.

then typically experience goes first This information is confidential and was prepared by Bain & Company solely for training purposes. it is not to be relied on by any 3rd party without Bain's prior written consent.Whether experience or education goes first depends on your situation • List the most relevant information first • If you are a college student with limited work experience then typically education goes first • If you are a seasoned professional. 21 .

When to use the chronological resume format? • It is effective for individuals who: -Have a steady record of employment in an industry or functional area -Want to stay in the same line of work • It is not recommended when: -You are changing careers. or have changed employers frequently -You want to de-emphasise age -You have been absent from the job market • Recruiters and hiring managers typically prefer chronological format This information is confidential and was prepared by Bain & Company solely for training purposes. 22 . it is not to be relied on by any 3rd party without Bain's prior written consent.

it is not to be relied on by any 3rd party without Bain's prior written consent.Are making a career transition .Have large time gaps in your CV and/or . 23 .Want to disguise a previous career path .Have extensive accomplishments in volunteer work or hobbies .Lack work experience • Recruiters & hiring managers are sometimes wary of this format because they think you are hiding something • You need to present it very well if you use it This information is confidential and was prepared by Bain & Company solely for training purposes.Want to return to a professional area you worked in earlier in your career .When to use the functional resume format? • Can be useful if you: .

sports-team participation. it is not to be relied on by any 3rd party without Bain's prior written consent.Consider using the title ‘Work Experience’ for your work history section • That way you can include nonpaid work also and not only paid employment • This includes volunteer work. 24 . and class projects This information is confidential and was prepared by Bain & Company solely for training purposes. internships.

positions 25 . not-for-profit organizations • Research papers/projects • Certification courses • Campus activity positions • Fraternity/sorority/social club positions • Extracurricular or sports leadership This information is confidential and was prepared by Bain & Company solely for training purposes. show skills gained in other areas • Internships • Summer jobs • Campus jobs (work-study) • Entrepreneurial/self-employed jobs • Temporary work • Volunteer Work: school. club.If you have limited work experience. church. it is not to be relied on by any 3rd party without Bain's prior written consent.

city/country (Do NOT include street addresses. 26 . or other extraneous data) • Dates of employment • Company description (optional) • Bulleted list of key accomplishments This information is confidential and was prepared by Bain & Company solely for training purposes. contact telephone numbers. names of supervisors.How should positions be listed under your Work Experience section? • Job title • Job subheadings should include name of company. it is not to be relied on by any 3rd party without Bain's prior written consent.

profit and so on • Department: -Purpose and objectives • Especially useful if the company is not large and/or commonly known • Be very brief.It might be useful to provide a description of past companies/departments • Company: -Products and services offered -Annual turnover. 27 . it is not to be relied on by any 3rd party without Bain's prior written consent. The resume should be mainly about you and not the company This information is confidential and was prepared by Bain & Company solely for training purposes.

it is not to be relied on by any 3rd party without Bain's prior written consent.Consider including the important responsibilities for each of your roles but be brief • Number of people managed • Size of budget • Number/size of client accounts • Industries you were responsible for • One bullet point This information is confidential and was prepared by Bain & Company solely for training purposes. 28 .

29 . introduced • Quantify and/or qualify statements when possible • Avoid personal pronouns( ‘I’ or ‘me’) • Use present tense verbs for current job. it is not to be relied on by any 3rd party without Bain's prior written consent.g. managed. and past tense for previous jobs This information is confidential and was prepared by Bain & Company solely for training purposes. developed.Use achievement statements to show what you accomplished in each of your roles • These will form the majority of bullets points for each of your positions • In Action-Benefit format • Start with strong action verbs e.

it is not to be relied on by any 3rd party without Bain's prior written consent.Start by making a list of your important achievements during your career Examples • • Start with your most recent position & move back in time If you have many years of experience. 30 . just something that you are proud of and/or something that helped your team/department meet its objectives This information is confidential and was prepared by Bain & Company solely for training purposes. go back around 10-15 years • • • • • • • Raised xyz amount of money for my local charity Performed in the top quartile in my company Increased sales for xyz product in my region Doubled customer service scores Got a promotion in short timeframe Made 2-3 important operational improvements Raised satisfaction scores for my team • • Aim for at least 5-6 achievements for each job you have held The stories do not have to be ground breaking.

Here are some areas important to employers. activities or projects have you planned and implemented from beginning to end? How did you organise it and what was the result? Have you ever seen how something was being done and worked out a better way to do it? What was the old way? What/how did you change it? Results? Were you ever involved with any significant team projects or activities? What was your role? How did you and the team work to solve a problem? Results? Have you ever come up with a new idea for your company? Where did the idea come from? How did it help? Have you ever recruited people for your company? How did you go about it? What were the results? Did you ever have occasion to speak/communicate in public? For what reason? How did you prepare yourself? How are your communication skills in general? Did you ever use writing skills in your job? What was the purpose? What were the results? • • • Do you have an example of where you have exceeded customer expectations? What was the situation? What did you do? What feedback did you gain? Think of a time when you were called on to be flexible or adapt to a new situation. . How did you handle it? What were the results? Have you been involved in jobs/tasks which require good analytical and quantitative skills? What were your responsibilities and how complex were the issues? What results did you achieve? 31 This information is confidential and was prepared by Bain & Company solely for training purposes. How did you do it? Have you ever displayed good interpersonal and/or leadership skills? Was there an action you took that increased productivity or saved time for your company? When? Where? How? What events. it is not to be relied on by any 3rd party without Bain's prior written consent. to help you think about your achievements • • • • • • • • • • Think of a time when you saved/made money for your company.

32 . it is not to be relied on by any 3rd party without Bain's prior written consent.Then for each job select 2-3 of the most important achievements Select based on how the great the achievement is and also based on which achievements display the job requirements you identified earlier This information is confidential and was prepared by Bain & Company solely for training purposes.

problem or opportunity that enabled you to achieve a positive result • Benefit: The positive result or benefit to the organization. 33 . or improved morale. streamlined processes or systems. This information is confidential and was prepared by Bain & Company solely for training purposes. such as an increase in revenue.Then convert your top achievements into Action-Benefit statements • Action-Benefit statements use your accomplishments and experience to demonstrate the positive impact you can have on a company's bottom line and to show how well you fit the job requirements An Action-Benefit statement consists of: • Action: A job responsibility or specific action that you took when faced with a situation. it is not to be relied on by any 3rd party without Bain's prior written consent. a reduction in costs.

•After: Ten years experience managing 15 employers across multiple territories. and relationship-focused account management. Consistently generated 30-35% gross profit. follow-up and account management. Effectively managed P&L of $10 million business unit.Quantify and/or Qualify in order to make Action-Benefit statements most effective Quantify Action-Benefit Statements •Before: Supervised a large staff of retail employees covering multiple territories. when you are "qualifying" accomplishments. Effectively managed business unit P&L and consistently grew profits. •After: Consistently grew revenue and profits in a rapidly changing environment through aggressive cold-calling. Alternatively. persistent follow-up. it is not to be relied on by any 3rd party without Bain's prior written consent. This information is confidential and was prepared by Bain & Company solely for training purposes. 34 . depicting the environment and including the personal characteristics that a future employer would consider valuable •Before: Increased sales through cold-calling. consider describing the process.

it is not to be relied on by any 3rd party without Bain's prior written consent.Start your action statements with action verbs • To project pro-activeness and a strong can-do attitude This information is confidential and was prepared by Bain & Company solely for training purposes. 35 .

at the same time improving stock availability by 10% • Ensured IS09001 quality standards were met or exceeded and conducted regular quality audits leading to enhanced efficiencies which saved the company SGD 0.Here are some examples of achievement statements • Developed a more integrated working relationship with the American parent company leading to significant economies of scale • Introduced a computerised Credit Control and Debt Collection system. it is not to be relied on by any 3rd party without Bain's prior written consent.5mn • Learnt new graphics package and used this to improve presentations for sales force. This reduced debtor days from 55 to 44 within 6 months from introduction • Cut inventory levels by SGD 1mn over 2 years by introducing new inventory control procedures. which reduced manufacturing costs by 60% • Developed a new system for generating sales leads which was adopted throughout the group. designed and produced the company's quarterly catalogue • Fostered good relationships with new suppliers. resulting in a 30% improvement in sales performance with the same number of sales executives This information is confidential and was prepared by Bain & Company solely for training purposes. Negotiated and improved terms and quality of supply. 36 . Feedback suggested this was well received by clients and contributed to the company achieving a 20% increase in sales in my area • Devised and implemented a new sales training programme which resulted in a 37% increase in new business • Together with the Marketing Manager.

• Feedback from recruiters 37 . it is not to be relied on by any 3rd party without Bain's prior written consent.• Introduction • Job target • Sections of the resume Contact information Summary and highlights Work experience Education and training Extra curricular activities • Design elements and formatting • Cover letters This information is confidential and was prepared by Bain & Company solely for training purposes.

together with membership of professional bodies • Unless you graduated recently there is no need to include high school and other education before university • Provide grades only if they are good This information is confidential and was prepared by Bain & Company solely for training purposes. colleges. graduation date and if relevant major/minors • Include any specialist training undertaken which may be appropriate to your next appointment. 38 . it is not to be relied on by any 3rd party without Bain's prior written consent. schools. then institution/location.Only include relevant education and training • Do not overload with dates. certifications and so on • Only state what is relevant for the status of the job you are seeking • List courses in order of significance • List the name of your degree first.

it is not to be relied on by any 3rd party without Bain's prior written consent. • Feedback from recruiters 39 .• Introduction • Job target • Sections of the resume Contact information Summary and highlights Work experience Education and training Extra curricular activities • Design elements and formatting • Cover letters This information is confidential and was prepared by Bain & Company solely for training purposes.

etc.Do not state all your personal interests and extracurricular activities • Only those which are relevant or might serve as a comfortable topic for discussion at interview • Think about which of your interests can be used to demonstrate qualities of leadership. fitness. 40 . intellectual capacity. • Be brief and accurate This information is confidential and was prepared by Bain & Company solely for training purposes. it is not to be relied on by any 3rd party without Bain's prior written consent.

• Introduction • Job target • Sections of the resume Contact information Summary and highlights Work experience Education and training Extra curricular activities • Design elements and formatting • Cover letters This information is confidential and was prepared by Bain & Company solely for training purposes. • Feedback from recruiters 41 . it is not to be relied on by any 3rd party without Bain's prior written consent.

it is not to be relied on by any 3rd party without Bain's prior written consent. Use 1-2 pages to present all relevant information properly • Use italics if needed but don’t overdo it • Do not use more than two font type/sizes.Pay attention to layout and format also. Here are the key design elements • Not necessary to stick to one page. A ragged right edge is much easier to read • Ensure margins have enough space for employer comments & use lots of white space so key points are easy to see This information is confidential and was prepared by Bain & Company solely for training purposes. avoid CAPS & minimise underlining • Use font size 10-12 not smaller • Do not justify the text. 42 .

43 . it is not to be relied on by any 3rd party without Bain's prior written consent.Check and check again to make sure there are no silly mistakes • You simply CANNOT afford to have any of the following in your resume: -Typing errors -Spelling mistakes -Incorrect information -Negative information -Simple formatting glitches This information is confidential and was prepared by Bain & Company solely for training purposes.

it is not to be relied on by any 3rd party without Bain's prior written consent. • Feedback from recruiters 44 .• Introduction • Job target • Sections of the resume Contact information Summary and highlights Work experience Education and training Extra curricular activities • Design elements and formatting • Cover letters This information is confidential and was prepared by Bain & Company solely for training purposes.

Specifically state what job you are applying for and where you saw the notice .Be less than one page in length . you should include a cover letter • Primary role of cover letter is to get recipient to read resume • 50% of sales literature.Be addressed to a specific person in the company (since personalisation gets better results and it also allows you to follow-up) .Tell the reader what to do next (call me. read the enclosure. it is not to be relied on by any 3rd party without Bain's prior written consent.Highlight key achievements as they relate to the job .) This information is confidential and was prepared by Bain & Company solely for training purposes. visit my blog or online portfolio. 45 . so can be just as important as CV (typically hiring managers pay more attention to it than recruiters) • Can be sent via email or paper form • A cover letter should . wait for my call. etc.Each time you submit a resume for a published opening.

Middle paragraph(s): Your goal here is to show how you can be useful to this particular organisation. 46 . Describe what strengths you have to offer this employer by showing the relationship between your skills and experience and the vacancy. You can also describe your previous achievements and how they relate to the vacancy and to identify three reasons why you should be called for interview. and indicate how you heard of the position. identify the position for which you would like to be considered. it is not to be relied on by any 3rd party without Bain's prior written consent. Refer the reader to your enclosed CV for additional information (You can divide this section into a couple of smaller paragraphs rather than have one large dense paragraph). (If you are sending a letter of interest which is not in response to a specific job opening. [XYZ] This information is confidential and was prepared by Bain & Company solely for training purposes. simply indicate the type of work you are seeking). Closing paragraph: End your letter by clarifying what will happen next and how they can most easily reach you.A structure for a cover letter Name and job role of person you are writing to Company name Address Dear [name of person] Opening paragraph: State why you are writing. Be specific. Yours sincerely.

it is not to be relied on by any 3rd party without Bain's prior written consent. • Feedback from recruiters 47 .• Introduction • Job target • Sections of the resume Contact information Summary and highlights Work experience Education and training Extra curricular activities • Design elements and formatting • Cover letters This information is confidential and was prepared by Bain & Company solely for training purposes.

Then I will look for some sort of continuity in the resume” • “What I look for is a summary of qualifications or key skills. I also like to see resumes that are customised to the job – what results and responsibilities do they have which are relevant for the job.What are the first things recruiters look for in a resume? • “It has to do with whether the person has progressive career development along the way. I then look to see if there has been a progression in terms of taking on responsibility. clean and no gaps” • “If the content tells me quickly – “What makes this person stand out” • “Does the candidate match the title. It just follows progression better and is easier to use” • “Is there a basic match between the candidate and the job specification. People often ignore even such a basic requirement and apply anyway” This information is confidential and was prepared by Bain & Company solely for training purposes. The candidate doesn’t have to meet all criteria exactly but some basic things like language requirement must be met. Is there career growth. 48 . it is not to be relied on by any 3rd party without Bain's prior written consent.” • “I like to see a chronological resume. i. what type of projects and assignments did they handle. a related industry or function but should not be too far off. readable. Will they fit the job they are applying for” • “Appearance – should be sharp.e.From the horses mouth . It might be directly or peripherally. easy to skim. functional area and industry for the job in questions.

progression and results in proper order” • “Spelling mistakes and other grammatical errors” • Too much information. I don’t know what ABC company on their resume does” This information is confidential and was prepared by Bain & Company solely for training purposes.From the horses mouth . it is not to be relied on by any 3rd party without Bain's prior written consent. From a recruiters perspective we are typically trained to throw out the functional resume. It clearly shows me dates. I want” • “Not enough white space on the resume” • “Listing too many hobbies. provided in paragraph format which I can’t decipher. Bragging too much. 49 . If you using functional its needs to be presented very well” • “The functional resume is fine but I like the chronological resume. mentioning salary expectations. too much or too little information” • “Not telling me anything about the company. data/facts.What are some of the resume pet peeves for recruiters? (1/2) • “The functional resume. numbers. Its just more work because we then need to look for an explain the gaps. I just won’t waste my time with it.

No cover letter -> no interview” • “Not providing a link between what you state in your cover letter & what is included in your resume” • “I like to see resumes customised to the company/job” • “Generic resumes are of little value.” For example – “Implemented an ERP system” • “Attaching a cover letter without showing any knowledge of the company they are applying for and why they are a good fit for the job” • “I want a cover letter. as compared to a resumes which provide information targeted to the job” This information is confidential and was prepared by Bain & Company solely for training purposes.What are some of the resume pet peeves for recruiters? (2/2) • “Just listing a bunch of accomplishments without any results or context.From the horses mouth . it is not to be relied on by any 3rd party without Bain's prior written consent. 50 .