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Group 3

Drum-BufferRope Eliminate Estimation

Developers CRs for developers

Account Rough order of magnitude Treat CRs Equally for costing

Flow Throughput

(17 to 56 CR per quarter) (lead time 12 14

Customer trust

business days)
Due date performance
Time to resolve No of severity 1 requests Cost per change request


Reallocation Developer to tester of resources ratio = 2:1

($7500 to


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