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Copyright Notices
© 2006, Wyse Technology Inc. All rights reserved.
This manual and the software and firmware described in it are copyrighted. You may not reproduce, transmit,
transcribe, store in a retrieval system, or translate into any language or computer language, in any form or by any
means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, any part of this publication
without express written permission.
Trademarks
Wyse, WY, and WyseWorks are registered trademarks, and the Wyse logo, Winterm logo, Wyse, Winterm, Wyse
Expedian, and Alcatraz are trademarks of Wyse Technology Inc. Rapport is a registered trademark of Rapport
Technologies Inc., a division of Wyse Technology.
ICA is a registered trademark and MetaFrame is a trademark of Citrix Systems Inc.
Microsoft and Windows are registered trademarks of Microsoft Corporation.
All other products are trademarks and/or registered trademarks of their respective companies.
Specifications subject to change without notice.
Ordering Information
For availability, pricing, and ordering information in the United States and Canada, call 1-800-GET-WYSE
(1-800-438-9973) or visit us at http://www.wyse.com. In all other countries, contact your sales representative.
Contents
1 Introduction 1
About this Guide 1
Organization of this Guide 2
Wyse Technical Support 2
Links to Related Documentation and Services 2
2 Overview 5
System Overview 5
General Overview of the Installation Process 6
8 System Maintenance 63
Passwords 63
Logs 63
iv Contents
Backup Recovery 64
System Monitoring 64
9 Troubleshooting 65
Enabling Active Directory for the First Time 65
Installing WSM Client on Windows XP 65
Network Devices are Unable to be Created in Active Directory 66
HTTP Error:404 /admin/ not found RequestURL=/admin/ powered by jetty 66
Verifying the Status of the Wyse Streaming Manager Service Files 67
Re-configuring an OS Image 68
Uninstalling Wyse Streaming Manager 70
A Error Codes 71
Figures 73
Tables 75
1 Introduction
Wyse Streaming Manager is an operating system and application distribution and
streaming technology that provides a cost-effective method to rapidly deploy and manage
operating systems and applications to a large pool of users. It provides core functions for
streaming operating systems and applications to subscribers.
Wyse Streaming Manager main features include:
• Patented streaming operating system and application technology.
• Anti-piracy protection of operating system and application code.
• Usage metrics collection.
• Licensing policies to enforce all operating system and application usage.
• Scalability and built-in fail-over support.
The Wyse Streaming Manager Administrators Guide is intended for administrators of the
Wyse Streaming Manager system. It provides information, and detailed system command
and parameter configurations, to help administrators design and manage a Wyse
Streaming Manager environment. It also explains how to use Wyse Streaming Manager,
manage the availability of software applications for distribution to subscribers, manage
application subscription licenses, install and configure published applications, provide
subscriber profile and billing information for efficient application usage tracking, and
control subscriber access to the Wyse Streaming Manager system.
Introduction 3
The Wyse Streaming Manager Users Guide is intended for users of the Wyse Streaming
Manager Client system. It provides detailed instructions on using the Wyse Streaming
Manager Client to manage the applications available to users from a network server.
Wyse Thin Computing Software is available on the Wyse Web site at:
http://www.wyse.com/products/software.
4 Chapter 1
System Overview
Wyse Streaming Manager is a software-based thin-computing solution that allows IT staff
to deploy a standardized operating system and applications to stateless thin computers (or
thin-computing devices) from a central location. By streaming the entire operating system
and applications, Wyse Streaming Manager makes it possible for thin computers to
operate like a PC, but without the local storage. Streaming the operating system and
applications independent of each other makes it easier for IT to backup, update, manage,
maintain, and support multitudes of desktops with minimal staff.
This Wyse software-only solution takes advantage of existing computing, network, and
storage elements. It does not require specialized hardware, proprietary BIOS extensions,
or highly specialized adapters such as IP/iSCSI host bus adapters. In order to boot over
the network, client systems use PXE (Pre-Boot eXecution Environment). PXE is an open
industry specification that defines how network clients automatically download both
software images and configuration parameters. PXE was designed to assist in system
manageability, including such tasks as remotely installing an operating system, or as an
emergency boot method (in the case of a client systems hardware or software failing). The
Wyse solution uses PXE to download a bootstrap file that will then load the Windows
operating system. PXE is common on almost all personal computers with an integrated
network interface, and is also standard in many Network Interface Cards.
Wyse Streaming Manager includes:
• An easy-to-use operating system image-creation tool for IT administrators that allows
them to create and deploy operating system images. This tool is installed as part of the
Wyse Streaming Manager Client.
• An application packager, Wyse Streaming Manager Publisher, that allows IT
administrators to create and deploy application images.
• A centralized Web-based management interface installed with the Wyse Streaming
Manager Core Server.
• Windows Server-based services which include:
• OS Authentication Service - Allows you to manually start and stop the
authentication service for the Wyse Streaming Manager.
• OS Streaming Service - Allows you to manually start and stop the streaming service
for the Wyse Streaming Manager.
• Application Authentication Service - Manages subscriber licenses and metering
application usage.
• Application Streaming Service - Services end-user application client requests.
6 Chapter 2
• Monitor Service - Monitors and controls the Wyse Streaming Manager Services on
the machine to which it is loaded.
• Content Distribution Service - Allows you to synchronize the repositories of OS and
Application images between the Core and remote servers.
These services and applications are briefly introduced in this installation guide during the
installation process, however, the actual usage of the Wyse Streaming Manager tools are
more fully discussed in the Wyse Streaming Manager Administrators Guide.
Hardware Requirements
Each machine must meet or exceed the minimum system requirements shown in Table 1.
Note
These requirements may vary due to application and operating system sizes.
Software Requirements
In addition to the Wyse Streaming Manager software, the following software must be
installed on each server as shown in Table 2.
Note
It is highly recommended that all software be updated to the latest versions.
8 Chapter 3
Pre-Installation Checklist
To help ensure a trouble-free installation use this checklist to verify that you have the
required items and have completed the required procedures before you start the
installation.
• Obtain and configure all hardware, as planned for in this section.
• Be sure to have administrator rights on all systems to begin the server installations.
• Install Windows 2000 Server or Windows 2003 Server systems on all server machines.
Be sure that all systems are up-to-date with current Microsoft service packs, patches,
and updates.
• Download and install Microsoft Internet Explorer (IE) 6.0 or later on all machines (for
complete information on downloading and installing IE 6.0 or later, refer to the
Microsoft Web site).
• A minimum of one public IP addresses will be required, be sure to set-up DNS entries
for these (for information on these Domain Names, refer to "Domain Names").
• Obtain a Server License File from Wyse (provided to you in e-mail) for the system as
described in "Server License Files."
• Install the Microsoft SQL Server 2000 as described in "Installing Microsoft SQL Server
2000." Be sure that the server is running before you begin installing WSM.
• Download and install the latest Microsoft SQL Server 2000 Service Pack as described
in "Installing the Latest Microsoft SQL Server 2000 Service Pack."
• Download and install the Microsoft SQL Server 2000 Driver for JDBC Service Pack 3
onto the Core Server (for complete information on downloading and installing the
driver, refer to the Microsoft Web site).
• Download and install the latest version of Microsoft Data Access Components (MDAC)
on the Core Server (for complete information on downloading and installing MDAC,
refer to the Microsoft Web site).
• Configure the DHCP Server as described in "Configuring a DHCP Server to Boot Thin
Clients."
• Install and configure the Trivial FTP (TFTP) Windows component as described in
"Installing and Configuring TFTP."
• If you are planning to integrate Active Directory with Wyse Streaming Manager as
described in "Starting the Wyse Streaming Manager for the First Time," be sure that the
Core Server and the Active Directory Server are part of the Domain before the
administrator of the local system begins installing WSM Core Server. Also be sure that
you create a new user in the Active Directory with the username password that you
intend to use during the WSM Core Server installation (database Server screen). In
addition, be sure that the display name for this user is the same as the username
• If you are planning to install and configure WSM Edge Server as described in
"Installing and Configuring WSM Edge Server" and you want to manage (Start and
Stop) the services on the Edge Server from the Wyse Streaming Manager
Administrator Console, be sure that the Core Server and the Edge Server are part of
the Domain and that all installations are done by the administrator of the local system.
Also, be sure to create a Domain user and make this Domain user a member of the
Local Administrator group of the Core Server and Edge Server machines. In addition,
ensure that the Remote Registry Service is running on the Core Server before you
begin installing an Edge Server.
Preparing for Installation 9
Note
Ensure that these ports are open for proper communication between servers.
If you have a firewall enabled on any server where Wyse Streaming manager is installed,
ensure that the services and ports are configured as follows:
• Services:
• WSM Multicast boot service
• WSM OS streaming service
10 Chapter 3
• Ports:
• Application Streaming Service (Default Core Server Port: 8002 and Default Edge
Server Port: 8001)
• Operating System Streaming Service (Default Port: 6911 - NOTE that this port can
be configured to a different port by an administrator through the Administrator UI)
• NetBIOS Name Service (Default Port: 137)
• TFTP Service (Default Port: 69)
Domain Names
It is important to use DNS entries for mapping IPs to servers. Although you can use IP
addresses, it will make scaling and system changes more difficult. This entry point DNS
will be used to allow the client to talk to the server farm. The DNS name that is used
should be entered into the machine name when configuring the core server (as described
in "Installing and Configuring WSM Core Server"). Also, the client port configured in that
section, will be the port used by the clients and will need to be configured in both the
firewall and load-balancing switch. Wyse Streaming Manager requires a minimum of two
public IP addresses with DNS entries.
Note
You should refer to the documentation provided by the database vendor for
complete installation instructions, performance enhancements, and setup.
Note
Verify that the database is configured to run in Mixed Mode for
authentication. Wyse Streaming Manager uses both ODBC and JDBC to
communicate with the database using SQL authentication. If Mixed Mode is
not chosen, the servers cannot communicate with the database. This setting
is located under the Security tab of the database properties labelled SQL
Server and Windows NT.
Note
If you are given the option to modify the Authentication Mode during service
pack installation, select Mixed Mode to allow the Wyse Streaming Manager
Core Server software to access the database.
DHCP
Option
Number Purpose DHCP Option Value for the Thin Client
66 Boot server name Fully qualified domain name of the server running
the TFTP service (e.g. boot.company.com)
Note
The default location is: C:/program files/wyse/wsm/os/TFTPboot
and adding a string value named directory with a value=<the Path to the
TFTPBOOT directory>.
Note
The parameters key does not exist by default in Windows 2000 Advanced
Server. This key must be created.
After you have completed installation and configuration, be sure to start the TFTP
Daemon.
14 Chapter 3
Note
Be sure you have completed all pre-installation requirements as described in
"Preparing for Installation" before you begin installing WSM Core Server.
4. After reading the agreement, select the I accept the terms in the license agreement
option and click Next to open the Destination Folder window.
18 Chapter 4
Note
The Streaming Directory is where the Write Cache files, OS Images, and
Application Images will be stored.
Note
Do not use special characters for the Database Name.
Note
If you are using Active Directory, be sure you use a password that meets the
requirements of the policy settings in Active Directory. In addition, be sure to
use the same username and password that you created in the
"Pre-Installation Checklist."
Note
If you will be installing WSM Edge Server, be sure to remember the
information you enter in this Database Server window, as you will need this
information when you install WSM Edge Server.
Caution
Do not interrupt the installation.
During the installation, the WSM Core Server Config Wizard opens.
24 Chapter 4
10.Use the following guidelines to complete the WSM Core Server Config Wizard:
• Select the IP address to be used by the WSM OS Streaming Service from the list of
IP addresses available (the default IP address is first in the list; the Subnet Mask
and Gateway are automatically entered).
• Depending on whether or not you are integrating Active Directory with Wyse
Streaming Manager, select or clear the Enable Active Directory Integration check
box. If you enable Active Directory Integration, enter the Active Directory Server IP
address.
• Enter the OS Authentication and OS Streaming Server Port information (default is
automatically entered).
• Select the Bootstrap file to download from the server (default is automatically
entered, however you can use Browse to make a different selection).
• Click OK to save the configurations, close the WSM Core Server Config Wizard,
and open the InstallShield Wizard Completed window.
Installing and Configuring WSM Core Server 25
Note
If you plan on installing the Edge Server as described in "Installing WSM
Edge Server," you must use the Services Console to stop all WSM Services,
configure the WSM Services to run with the same login credentials as the
Domain User as you configured in the "Pre-Installation Checklist," and then
restart all WSM Services.
26 Chapter 4
Note
Be sure you have successfully installed the WSM Core Server before you
complete the procedures in this section.
Figure 12 Login
28 Chapter 5
2. Enter the Admin Username (default is admin) and Password (default is admin) and
click Login to open the Import Server License page.
3. Click Browse to find and select the license.txt file that was provided to you by
Wyse, and then click Import Server License to import the license and view the valid
dates of the license.
Starting the Wyse Streaming Manager for the First Time 29
5. Depending on whether or not you want to enable Active Directory integration with
Wyse Streaming Manager select or clear the Enable Active Directory check box.
Note
If you need to configure or re-configure the Active Directory in the future,
refer to the Wyse Streaming Manager Administrators Guide.
30 Chapter 5
If you select the Enable Active Directory check box, the Configure Active Directory
page expands.
Use the following guidelines to complete the Configure Active Directory page:
• Enter the Domain of the Active Directory (for example, wsm.com).
• Enter the Active Directory Server Port.
• Enter the Group Root of the Active Directory (if left blank the root is assumed to be
the top level of the Active Directory).
• Enter the Group Synchronizing Polling Frequency time (number of seconds
between synchronizing the members of user groups between the Active Directory
and the Wyse Streaming manager database; the default is 600 seconds, however,
you can turn off the feature by setting the time to 0).
Note
If you have trouble connecting to the Active Directory after clicking Finish, be
sure that the Core Server and the Active Directory Server are part of the
Domain before the administrator of the local system begins installing WSM
Core Server as described in "Pre-Installation Checklist."
7. After completing the Configuration Wizard, you can view the Core Server Details page
to see that the Core Server Services are successfully running by clicking the Servers
link in the Category list on the System Overview page, and then clicking the Name link
of the Core Server.
32 Chapter 5
Now that the Core Server services are running, you can continue to configure the rest of
the Wyse Streaming Manager system according to your environment by following the
appropriate procedures in the Wyse Streaming Manager Administrators Guide.
6 Installing and Configuring WSM
Client
This section provides the detailed procedures you must complete to install the Wyse
Streaming Manager Client. Although you can select customized installation configurations
during the installation, it is recommended that you use the default configurations.
Note
Be sure you have completed all pre-installation requirements as described in
"Preparing for Installation" before you begin installing WSM Client.
3. After reading the agreement, select the I accept the terms in the license agreement
option and click Next to open the Customer Information window.
36 Chapter 6
4. Enter the User Name and Organization and click Next to open the Destination Folder
window.
Installing and Configuring WSM Client 37
Note
During installation, Windows Logo testing messages may appear in front of
or behind the wizard windows. If these messages appear, click Continue
Anyway to continue installation.
7. Select the Install the software automatically (Recommended) option and click Next
to begin installation.
Installing and Configuring WSM Client 41
After the software is installed, the Completing the Found New Hardware Wizard
window appears.
42 Chapter 6
8. Click Finish to close the wizard and open the WSM Client Config Wizard.
Installing and Configuring WSM Client 43
9. Use the following guidelines to complete the WSM Client Config Wizard:
• Enter the Authentication Server Info IP address to be used by the WSM OS
Authentication Service (this address is the same as the Core Server). The default
Port information is automatically entered.
• Enter the Imaging Server Info IP address to be used by the WSM OS Streaming
Service (this address is the same as the Authentication Server Info IP Address).
The default Port information is automatically entered.
Note
The default Client Info IP Address and Port, Subnet Mask, and Gateway IP
Address are automatically entered.
• Click OK to close the WSM Client Config Wizard and open the InstallShield Wizard
Completed window.
44 Chapter 6
Note
Be sure you have all peripherals you want to use (for example, keyboard,
mouse, printers and so on) connected before you begin capturing the OS
Image to the Core Server.
Figure 31 OSMVDiskImage.exe
2. Double-click the OSMVDiskImage.exe to open the WSM VDisk Image Creation Utility
window.
46 Chapter 6
3. Enter the Virtual disk size (if you are running in shared mode, the maximum virtual disk
size is 8 GB).
4. Enter a Disk name.
5. (Optional) Enter a Description for the disk.
6. Depending on whether or not you want to integrate WSM Streaming Manager with
Active Directory, select or clear the Enable Active Directory Integration check box.
7. Click OK to begin building the virtual disk.
Installing and Configuring WSM Client 47
After building is complete, the Done message appears in the WSM VDisk Image
Creation Utility window.
Note
When a user starts the WSM Client device for the first time, they may
encounter a WSM Client Login in progress message. This will occur for all
users who log in and are not yet registered in the WSM database.
Completing the procedures in this section prevents these users from
encountering these messages.
Note
For the Mode be sure to select the No Cache (Private Mode) option when
you add the OS Image.
2. Reboot the machine to which you installed the WSM Client, and use the following
guidelines for the DOS prompts:
• You must enter the client name.
• Entering a description is optional.
• Be sure you select the vdisk you just added in "Capturing an OS Image to the Core
Server."
• Press any key to restart the system.
Note
Upon system restart, close the WSM Client Login in progress message that
appears (right-click the minimized application in the taskbar and select Close
to close the window).
3. Upon system restart, the System Settings Change message appears; when this
message appears, click No to close the window. Note that this is a good time to clean
up or customize your environment (for example, selecting the desktop background,
and so on, prior to sharing the OS Image on multiple client machines).
4. After you have completed customizing your environment, shut down the client
machine.
5. After the client machine has shut down, log in to the Administrator Console.
6. Edit the OS Image you created in "Capturing an OS Image to the Core Server," so that
either the Persistent Cache (Shared Mode) or Volatile Cache (Shared Mode) option
is selected for the Mode. For procedures on editing an OS Image, refer to the Wyse
Streaming Manager Administrators Guide.
After completing the procedures in this section the OS Image is ready to be used by
multiple client machines. For more information on setting up your Wyse Streaming
Manager environment, refer to the Wyse Streaming Manager Administrators Guide.
Note
In the future, if you want to copy or move an OS Image from one streaming
server (for example, a lab environment) to another streaming server (for
example, a production server), or if you want to change the current Active
Directory integration mode (Enabled or Disabled), then that OS Image must
be re-configured as described in "Re-configuring an OS Image."
50 Chapter 6
Note
Be sure you have completed all pre-installation requirements as described in
"Preparing for Installation" and installed WSM Core Server before you begin
installing WSM Edge Server.
4. After reading the agreement, select the I accept the terms in the license agreement
option and click Next to open the Destination Folder window.
54 Chapter 7
6. Enter the IP address of the Wyse Streaming Core Server and click Next to open the
Streaming Directory Information window.
Note
If the WSM Edge Server cannot connect to the Core Server Registry (for
example, the remote registry is disabled on the Core Server for security
reasons), then a warning message appears.
Click OK to close the Warning message and open the Database Server window.
56 Chapter 7
Use the following guidelines to complete the Database Server window (this information
is the same information you entered in the WSM Core Server Database Server window
when you installed the Wyse Streaming Manager Core Server as described in
“Installing WSM Core Server” ):
Enter the Database Server IP Address in the Database Server text box.
Enter the Database Name.
Enter the Username and Password for the server (be sure to re-enter the Password in
the Re-Type Password text box).
Click Next to open the Streaming Directory Information window.
Installing and Configuring WSM Edge Server 57
7. Enter a valid Streaming Directory path and click Next to open the Ready to Install the
Program window.
58 Chapter 7
Caution
Do not interrupt the installation.
During the installation, the WSM Edge Server Config Wizard opens.
60 Chapter 7
9. Click OK to close the WSM Edge Server Config Wizard and open the InstallShield
Wizard Completed window.
If you want to change the default configurations use the following guidelines:
Select the IP address to be used by the WSM OS Streaming Service from the list of IP
addresses available (the default IP address is first in the list; the Subnet Mask and
Gateway are automatically entered).
Select the Bootstrap file to download from the server (default is automatically entered,
however you can use Browse to make a different selection).
Installing and Configuring WSM Edge Server 61
Note
After installing the Edge Server, you must complete the following procedure
before you can use the Edge Server:
Click Start | Control Panel | Administrative Tools | Services to open the
Services console and start the WSM services as the Domain user that you
created in "Pre-Installation Checklist." In the Services console, be sure that
you start the services in the following order 1) WSM Monitor service, 2) WSM
OS Streaming Service, 3) WSM Multicast Boot Service.
62 Chapter 7
Passwords
Wyse Streaming Manager uses three sets of username and password credentials. The
following list describes how to change the passwords:
Note
It is strongly recommend that administrators implement a password policy.
• Wyse Streaming Manager Database – If you need to change the database user
account (default is wsmdb) then you will need to make the change in at least three
locations. The account password on the database itself will need to be changed. The
ODBC setup will need to be changed. And finally, the Wyse Streaming Manager
servers store the password encrypted in the windows registry. You will need to run a
utility supplied in your <install dir>\app folder called admin_utils.
• Windows Service – If you change the windows system password on the administrator
user, which is used to start the Wyse Streaming Manager services servers, then you
will need to update the services. This is can be accomplished under the Management
Console for Windows Services by selecting the Log On tab and changing the account
password.
• Wyse Streaming Manager – To change the administrator account password for the
Wyse Streaming Manager provider environment, log in to the Wyse Streaming
Manager as an administrator, select Change Password, and use the Change
Password page.
Logs
Errors pertaining to the Wyse Streaming Manager and related components are logged to
the System Event Viewer. Descriptions of errors regarding licensing, server connections,
database problems, configuration errors, and so on, are available through the System
Event Viewer.
Wyse Streaming Manager stores log files in the database and on your file system. These
have a set size and will rollover when they become too large (making the system
self-maintaining). The default size of these logs is 10,000,000 bytes.
The Profile Log is a log of communication statistics on the server side giving information
on how long request queue is at a given time, the effective bandwidth amount of requests
64 Chapter 8
received so far, and the type of requests received so far. It is located at the
/server-install/log folder with the name in the format of:
prof-<erver-id>-<random>.txt. Format: Date [universal-time]
[start-time] [delta-time] [request-count] [S/M] [CLIENT/CACHE]
[IP address] [app-id] [fileID,pageID] (S=single, M=multiple)
Backup Recovery
It is highly recommended that all system data is backed up for recovery purposes. Wyse
Streaming Manager stores all system, topology, user, application, and usage data within
the database. Since all information is contained in the Wyse Streaming Manager
Database, backing up this database enables you to recover all system data. Use standard
backup procedures common to database servers. For fault-tolerant systems, it is also
recommended to replicate the database for fail-over.
System Monitoring
Wyse Streaming Manager comes with built-in monitoring tools that can be used to watch
and check the health of the system. When an administrator logs into the Administrator
Console, the System Overview page is shown. The System Overview page allows you to
quickly view important summary information for each functional area of the Wyse
Streaming Manager system. It also provides links to all of the functional areas so you can
easily perform many of the Administrator duties that are required to run and maintain your
Wyse Streaming Manager environment. For example, the Overview page allows you to
quickly see that a server requires your attention (since Wyse Streaming Manager has
noted this server problem in the Requires Attention area and provides you a link to the
Server functional area page that you need to address the message.
For fault-tolerant provider systems, it is recommended to have system hardware
monitoring in place. Third-party system monitoring software can be configured to watch
and report on system status including:
• Ping availability and response times
• % CPU Utilization
• Memory Available
• Bandwidth consumption
The following list provides a few examples of system monitoring software:
• Tivoli by IBM
• Big Brother by Quest software
• Nagios by Nagios
• Performance Monitor by Microsoft
Note
For additional information about Wyse Streaming Manager monitoring plug-ins
for many of these systems, contact Wyse Technology Support.
9 Troubleshooting
This section provides information and help on installation, setup, conflicts, and general
troubleshooting. For a complete list of error codes and descriptions, refer to "Error Codes."
Solution: Obtain winhttp.dll and copy it into the Windows system32 folder. After you
have done this, begin installing the WSM Client as described in "Installing and Configuring
WSM Client."
66 Chapter 9
Note
To start or stop a service, right-click on the service file (for example, WSM
Administration Web Service) and select Start or Restart (to start the service)
or select Stop (to stop the service).
68 Chapter 9
Re-configuring an OS Image
If you want to copy or move an OS Image from one Core Server (for example, a lab
environment) to another Core Server (for example, a production server), then that OS
Image must first be re-configured.
Similarly, if you want to change the current Active Directory integration mode (Enabled or
Disabled), then that OS Image must be re-configured.
Note
These re-configuration procedures must be done on a client machine that
has been booted from this OS Image in No Cache (Private Mode). For
procedures on adding an OS Image and assigning it to a server, refer to the
Wyse Streaming Manager Administrators Guide.
To re-configure an OS Image:
1. (Only required if you want to change the current Active Directory integration from
Disabled to Enabled) Join the OS Image to the domain you specified (when you added
the OS Image using the Administrator Console as described in "Configuring the OS
Image") by using the Microsoft procedures for joining a domain, reboot the system, and
continue with Step 2.
2. Login as a user with administrator privileges on the client machine and locate the
WSMClientPostConfig.exe (default location is C:\Program Files\Wyse\WSM\os).
Figure 51 WSMClientPostConfig.exe
Troubleshooting 69
4. Complete WSM Client Post Configuration dialog box using the following guidelines:
• Depending on whether or not you want to integrate WSM Streaming Manager with
Active Directory, select or clear the Enable Active Directory Integration check
box.
• If you want to change the WSM Core Server settings, select the WSM Core Server
settings check box and enter the new IP Address of the Core Server, and Port
settings of the WSM OS Streaming Server.
5. Click OK.
6. Shutdown the client machine.
7. Log in to the Administrator Console and edit the OS Image so that either the
Persistent Cache (Shared Mode) or Volatile Cache (Shared Mode) option is
selected for the Mode. For procedures on editing an OS Image, refer to the Wyse
Streaming Manager Administrators Guide.
8. If the intention of this re-configuration was to move the OS Image to a different Core
Server, the OS Image can be now copied to that new Core Server, and added to the
new Core Server through the Administration Console. For procedures on adding an
OS Image to a server, refer to the Wyse Streaming Manager Administrators Guide.
After completing the procedures in this section the OS Image is ready to be used by
multiple client machines.
70 Chapter 9
Note
You can be sure that the WSM services are stopped by viewing that the
status of each of the files is empty (when running the status of the files is
Started).
Note
If you want to re-install the Wyse Streaming Manager, verify that the
Wyse/WSM directory and all contents are deleted from your installation folder
before you begin to re-install Wyse Streaming Manager. If you want to reuse
your existing OS Images and Application Images, you can copy them before
you delete the folders.
A Error Codes
This section includes the most common errors that you may encounter, either in a
displayed message box or in a log file. For information and help on installation, setup,
conflicts, and general troubleshooting, refer to "System Maintenance."