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Some software problems can only be solved by a complete removal and reinstallation of the RIP software.

It is vital that all parts of the software be completely removed before reinstallation occurs.

RIP SOFTWARE COMPLETE REMOVAL
Step 2: Select Yes to remove the software.

Step 1: Click Start (Windows button in Vista) and navigate to the DTG Rip Pro V04 folder. Then choose Uninstall.

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Step 2

Step 3: The installer will remove Rip Pro automatically. When it nishes, click OK to quit the installer.

Step 3

Step 4: Click the Start button and choose “Printers and Faxes.” Or click on “Control Panel,” then choose “Printers and Faxes.” In Vista choose “Control Panel,” then “Printers.”

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Steps 5 & 6): Cancel all Pending print jobs in any DTG printer or Powerrip Output Queue. Then delete all DTG printers and all Powerrip Output Queues. Printers will not delete if there are any jobs pending.

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Steps 7 & 8: Next we must remove folders associated with the RipPro software. Click, Start, My Computer (Vista choose Windows button, Computer). Then double-click the C: drive (Vista double-click “OS”).

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Step 9: Select the “DTGRIPProV04” folder and the “PowerRIPHotFolders” folder. Delete both of these folders.

Step 9

The PowerRip software has now been completely removed.