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AMC/ ARC in plant maintenance This question is Assumed Answered.

shashi . Dec 30, 2011 7:00 AM Hi My requirement is 1. AMC (Anual maint contarct) Service contract is made for fixed value for year & customer is going to provide standard services against it. (Three preventive maintenance + 1 Emergancy service call in case of breakdown). During this contract total amount of service contract is paid to service provider & as he provides the service it is settled against paid amount. 2. Second scenario ARC (anual rate contract) : Rate contract is prepared for year for particular service for particular Eqpt. which is user as & when required for conducting visit of service provider & billing to service provider is according to service contract is made. 3 Somtime there is comprehensive AMC (with spares) How to handle these scenarios Regards, Shashikant

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Re: AMC/ ARC in plant maintenance

yawar khan Dec 30, 2011 7:13 AM (in response to shashi .) Hi Shashi, As far as the 2 Contract, Service and Rate contract are concerned you can directly map in the system using the T-Code ME31k MK Quantity Contract & WK Value Contract. You can take a help from the MM consultant, and whwen ever you are refering the Maintenance Order, External Services, you can use the contracts. but when it is the Mixture of service and Spares, there isnt any thing standard in SAP, doe the same. can you please describe your Process.

Hope the above information Helps you.

Regards, Yawar Khan


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Re: AMC/ ARC in plant maintenance

Tehsin Ullah Khan Dec 30, 2011 7:26 AM (in response to shashi .) It might be helpful Outline agreement Cost on multiple work order Regards, Tehsin ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

utline agreement Cost on multiple work order


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Tehsin Ullah Khan


Dec 27, 2011 8:55 AM

Normally annual maintenance contracts are created at the start of year but the maintenance work orders are created as they are required.We need to reflect the cost of single annual maintenance contract on multiple maintenance work orders for proper documentation of equipment life cycle costing. How it can be achieved in SAP PM ? Regards, Tehsin Helpful Answers by yawar khan, shakti Prasad behera, yawar khan, shakti Prasad behera, yawar khan

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Re: Outline agreement Cost on multiple work order

Maheswaran KD Dec 27, 2011 9:35 AM (in response to Tehsin Ullah Khan)
Outline agreement will be created for one year or some duration. In IP50, you can create maintenance plan with reference to outline agreement. Prior to that, maintain maintenance plan category with outline agreement in IMG. Maintain the settlement receiver as outline agreement, so that work order cost will be settled to outline agreement. Based on terms & conditions in outline agreement, bill the customer for the fixed amount or incurred cost.

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Tehsin Ullah Khan Dec 27, 2011 9:52 AM (in response to Maheswaran KD)
what will be the scenario for the corrective work orders? moreover,we make payment to the vendor after service entry sheet.what will be the payment procedure after implementing the outline agreement using IP50? Do we still need service entry sheet? Currently released POs are created against the outline agreement and then end user accept service entry sheet.

Regards, Tehsin

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shakti Prasad behera Dec 27, 2011 9:46 AM (in response to Tehsin Ullah Khan)
Hi Tehsil We have mapped a scenario as per your reqirement as follows1. Create Rate contract in the year begining- with reference to it create PR then PO with account assignment category F OR 2. Create PR then PO in the year begining with account assignment category F 3. when you create maintenance order assign the service items of a particular PO to one operation with control key PM03. However change the settings for creation of reservation/purchase requisition to never so that PR do not get triggered. Then select the operation click on external to assign services from the PO you have already made. In this way you will get the plan cost of the external services. 4. Then go for service entry - ML81N - create service entry sheet with respect to the maintenance order. After service entry you will find the actual cost is debited to the order. In this way you can flow cot to your order & technical objects. I think this will fulfill your reqirement Regards Shakti

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Tehsin Ullah Khan Dec 27, 2011 10:06 AM (in response to shakti Prasad behera)
how you manage planned cost if the single service line item has the maintenance cost for different equipments e.g 400 USD Maintenance cost for 04 engines? total 400 USD will be reflected on every work order as planned cost if we include service line item that is carrying total maintenance cost. Regards, Tehsin

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yawar khan Dec 27, 2011 10:20 AM (in response to Tehsin Ullah Khan)
Hi Tehsin, As far as the Service Line Item is concerned, why dont you make the services for different Equipment(If the Equipments are Limited). Else you can go for the a single Service line Item in the Contract with considerably higher no of Quantity. then you can refer this Contract multiple no of time in the maintenance orders(Having different Equipment), and then go ahead with PR-PO-SES process.

Hope It helps you.

Regards, Yawar Khan

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Tehsin Ullah Khan Dec 27, 2011 10:41 AM (in response to yawar khan)
Thanks yawar.. we will create multiple service line items but what would be the case for contracts of non stock materials? how the cost of non stock procured through contracts will reflect on work order? Regards, Tehsin

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yawar khan Dec 27, 2011 10:51 AM (in response to Tehsin Ullah Khan)
Hi Tehsin, can you give the Example of the Non-Stock Item that you procure via Maintenance order and using the Contracts.

But in this case also you need to have a Idea about the Quantity of the material that needs to be procured for which you can create the Contract. can you explain your Scenario with an Example. Waiting. Regards, Yawar Khan

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Tehsin Ullah Khan Dec 27, 2011 11:57 AM (in response to yawar khan)
Consumables items like cotton are procured through contracts and then maintenance plants request for bunch of cotton by purchase requisition directly in MM.cost of these consumables are not reflected on work orders due to direct settlement to cost centers. Regards, Tehsin

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yawar khan Dec 27, 2011 12:17 PM (in response to Tehsin Ullah Khan)
Hi Tehsin, Actually we use to have a similar scenario at out place when I used to work in the Maintenance, wher with the man power, we use to have the AMC for the Consumables with the contractor Technicians, in that we include. all the Cotton Waste, Marking Cloth, Tools and tackel, normal Nut-Bolts and a lot many things, Every thing was just covered in the

Maintenance contract for the Technicians and we dont put in any orders, and at the same point of time you can not ask them to bring in the Cotton Waste or nut bolt on the Order to order basis, they bring in the material and keep in the stock. I am not very much sure of you AMC contract if they are covered in the same fashion, but you cant measure all these trivial material on order to order basis.

Hope it helps you.

Regards, Yawar Khan

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shakti Prasad behera Dec 27, 2011 11:02 AM (in response to Tehsin Ullah Khan)
Tehsin We have created service codes which includes services with material - like cable laying per meter is one service code which includes supplying of cable also. However in this method we are not getting cost of external material separately.we get cost of external services which includes material cost. For getting the cost of external material separately you have to trigger another separate PO for it from maint order. Shakti

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shakti Prasad behera Dec 27, 2011 10:48 AM (in response to Tehsin Ullah Khan)
Hi tehsin For a single service line item in PO you can have multiple services (service codes) assigned with some quantity in item details. Later you can select this services, quantity & assign it to maint. order as per requirement for different eqipments. So you get planned cost in maintenance order as per reqirement. Shakti

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Tehsin Ullah Khan Dec 28, 2011 5:02 AM (in response to Tehsin Ullah Khan)
Thanks for useful comments
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AMC for Equipments....


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MohanaKrishna D G

Aug 21, 2013 12:51 PM

Dear Friends, How to do Annual Maintenance Contract for Equipments??

Regards Mohan

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Re: AMC for Equipments....

RAKESH MANE Aug 22, 2013 8:31 AM (in response to MohanaKrishna D G)


Hello Please refer the thread http://scn.sap.com/message/7299206. Also please search EAM Forum there are lot oif Threads on Annual Maintenance Contract for Equipments. BR Rakesh

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vemuri santosh kumar Aug 22, 2013 8:28 AM (in response to MohanaKrishna D G)
Hi, 1. Create Maintenance Contract in VA41 2. Enter Material Number with quantity ( this material is service material) 3. in Extras-->technical objects maintain all the equipments/Serial numbers for which you need AMC 4. Use transaction code IP50 to create Maintenance Plan for contract order 5. Schedule Maintenance Plan using IP10 6. IP19 will give list of Service orders created based on the Schedule date After that you have to follow normal Service process of adding Operations, components, cost confirmation, TECO and settlement regards, santosh

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Pete Atkin Aug 22, 2013 8:48 AM (in response to MohanaKrishna D G)


Mohan, Do you mean from a vendor, or to a customer? PeteA

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MohanaKrishna D G Aug 23, 2013 1:28 PM (in response to Pete Atkin)


Hi Pete, Its from Vendor

Regards Mohan

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Akhilesh Singh Aug 22, 2013 8:51 AM (in response to MohanaKrishna D G)


Hi, As AMC Process can map through timebased Maintenance Process. Pls follow below points: 1- Create Service Master(AC01) 2-Create Contract(ME31K) 3-Create Maintenance Strategy(IP11) as AMC time frequency 4- Create Equipment/General Tasklist(IA01/IA05) with Control Key(PM03) Vendor and Pur. Group details etc. 5- Create Maintenance Plan(IP42) 6- Schedule Maintenance Plan(IP10/IP30) 7- System will Release MO and Service PR 8- Create Purchase Order(ME21N) 9- Create Service Entry Sheet(ML81N) 10-Techo MO(IW32)

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MohanaKrishna D G Aug 23, 2013 1:28 PM (in response to Akhilesh Singh)


Hi Akhilesh, My requirement is: 1. PO will be created for 50,000 rupees for 1 year contract. 2. Vendor will give 4 services in that year. 3. If any breakdown other than this 4 services, vendor will do without any extra money.(That means : If we pay the full amount, for that full year they will take care of our equipment) Note: In this all services, all material will be given by the us(our Company) So how to address this requirement???

Regards Mohan

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Akhilesh Singh Aug 23, 2013 4:00 PM (in response to MohanaKrishna D G)


Hi, Firstly create contract(ME31K) with vendor, Material and all details.

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MohanaKrishna D G Aug 24, 2013 8:32 PM (in response to Akhilesh Singh)


Hi Akhilesh, My requirement is: All the services will be done by them, but all the materials while servicing will be given by the us(our Company) How we can map this????

Regards Mohan

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Maheswaran KD Aug 25, 2013 8:31 AM (in response to MohanaKrishna D G)


2. 3. 4. 5. 6. 7. 8. 1. Create Contract only for Services Based on the agreement, create order manually or automatically based on some interval For operations either with PM02 or PM03, make that PR as Never. So that, PR will not be created from Maintenance Order. Keep components in Maintenance Order with L Item category. Do the goods issue from stock Convert Contract into PO with Account Assignment category as F & assign the created Order Book the Service Received against that order Then follow the normal process of doing TECO, settlement & Business completion. https://scn.sap.com/message/11146372 http://scn.sap.com/thread/1793643 http://scn.sap.com/thread/1343864 https://scn.sap.com/message/6104232 http://scn.sap.com/message/7299206

One sec search gives me these links. You could have searched all the links. What you found different in your scenario other than the details discussed here which made you to open new thread??

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MohanaKrishna D G Aug 26, 2013 12:03 PM (in response to Maheswaran KD)


Hi Maheswaran, Thank you for your response. U said to create contract first then PO for that contract and maintenance order. So, in 1 yr nearly 10 PO's will be created. My requirement is: 1. PO will be created for 50,000 rupees for 1 year contract in the beginning of the year itself. 2. Vendor will give 4 services in that year. 3. If any breakdown other than this 4 services, vendor will do without any extra money.(That means : If we pay the full amount, for that full year they will take care of our equipment) Note: All the services will be done by them, but all the materials while servicing will be given by the us(our Company) So in service entry how we will enter the price for each service in that year?? It may go more or less to the PO price. i.e: Rs.50,000/-. But i wont pay more or less than Rs. 50,000/I have searched all those threads before you mentioning. But i have not got solution for my requirement. That i created new thread...

Regards Mohan

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Maheswaran KD Aug 26, 2013 12:25 PM (in response to MohanaKrishna D G)


You can't get the solution directly for your issue from other threads. You can have some basic understanding how AMC can be mapped for this process. You can have one PO (Contract) & one Maintenance Order for that. Whenever you receive service, you can make service entry sheet against that. Based on the components issue from your side, you can amend the Maintenance order by adding components or quantity.

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Hello patil, AMC is an Annual maintaince contract. AMC's can be procured in SAP like i mentioned below: (in two ways) Giving you the complete process with t.codes: 1.With Material master (MM01) using material type: DIEN Or without material master using only the Text for Service (in Material description in PO line item) Create PO (ME21N) using Service item categorey : D Create Service Entry Sheet (ML81N), maintain the S.Er.sheet and Accept it.

Note: Service entry sheet is equivalent to GR. then do Service IR through MIRO. Payment to the vendor (by FI A/P user) (i.e., to Service vendor) Or, you can do in other way (which is thru ESM) Configuring the relevent settings for External service management the process steps as follows: Create Service Master: AC03 Create Std.Service Catalog: ML01 then create Service entry sheet: ML81N ( maintain and Accept the Service) then Service IR: MIRO then FI A/P user will do the payment process practise the steps as i mentioned above and you will get it, reward, if it solves, Regards, Srinu.K
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You can serach for AMC where you can find relavent threads. For AMC you can create task list with external services and create the maintenance plan as per the freqencey of visit , based on confirmation you can do the service entry sheet and cofirm the servies , FI will process the payment Other way is create framework work create the service procurment maintenane plan while will create service entery sheet , and FI will proceed the payment kindly check with the client how exactly do they want the AMC in SAP Regards Thyagarajan

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