Professional Documents
Culture Documents
13-20 CREATIVE
13-15 Website 16-17 Mobile Application 18-19 Social Media 20 Summing Up
[OBJECTIVES]
In order to determine the best approach for this strategy, we had to gain insights from three crucial aspects of the project:
THE BRAND
We first had to explore the current efforts of the Wine Spectator, as well as understand their business model in order to analyze how the brand could benefit from focused engagement with the target.
THE TARGET
Before creating a relationship between the Wine Spectator and the target, we had to determine these consumers level of interest in wine, their degree of wine knowledge, and their desire to be reached with greater information about wine.
THE CONNECTION
From our research, we uncovered a gap between the targets mindset and the brand intentions of the Wine Spectator. We decided to investigate the reasons behind this disparity, evaluating how and why the Wine Spectator should embark on a campaign to bridge a pathway to this target.
RESEARCH IMPRESSIONS
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IN-DEPTH INTERVIEWS
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299
40+
HOURS OF RESEARCH ANALYSIS
SURVEY RESPONSES
SECONDARY REFERENCES
MARKETING POTENTIAL
ANNUAL PURCHASING POWER: $125 - $890 billion. DIRECT PURCHASING POWER: $200 billion, largely INDIRECT SPENDING: $500 billion
With this generations peak buying power still in progress and firm brand loyalties not yet fully established, marketers are eager to establish relationships with this consumer force. Marketing to this segment is a tremendous opportunity, if maximized appropriately. This groups affiliation with, and affection towards, social media, make it a dynamic and essential component of any advertising or marketing efforts. Their high engagement with this type of platform reflects their innate desire for connection and communication with the mediums they interact with as well as fellow users. The frequency in which they rotate platforms on a daily basis, necessitate that marketers succinctly and poignantly impact their viewers in as limited time as possible. due to the influence on the spending of their mostly baby boomer parents.
COMPETITIVE LANDSCAPE
The Wine Spectator has over 11 wine publications vying for market share amongst their segment. Yet, when searching for help as a beginner in the wine process, there is no single solid source of information. Instead, youll find a variety of advice from miscellaneous websites. This presents an immense opportunity for a wine publication to take dominance of this neglected landscape.
81%
MALE
$150k40-44 $200k
83%
77%
INTEREST IN GAINING MORE INFORMATION FROM THE FOLLOWING TOPICS (1-5 SCALE, 1 BEING NOT AT
ALL, 5 VERY MUCH)
153
WERE BETWEEN THE AGES OF 21-30.
12%
ONCE A MONTH
MUSIC TRENDS
ONCE A WEEK
0
5
5
SPORTS
18%
16%
[SURVEY]
HAVE YOU HEARD OF THE WINE SPECTATOR MAGAZINE?
THE BRAND
TOP THREE PREFERRED MEDIA VEHICLES FOR POTENTIAL WINE INFORMATION:
1. WEBSITE
2. SOCIAL MEDIA 3. MOBILE APP
71%
29% YES
NO
32%
FAMILY MEMBER
PUBLICATION
3%
Having an overview of the target and their attitudes towards wine and the brand, we decided to further explore their wine knowledge to gauge their market potential.
Targets Taste Reactions Sauvignon Blanc Chardonnay Moscato Chianti Pinot Noir Cabernet Sauvignon
tangy, sharp, acidic, crisp buttery, citrus, tangy, refreshing, acidic fruity, juicy, refreshing, tropical acidic, dry, oaky, tannic acidic, tannic, dry, sharp acidic, sharp, tannic, heavy, oaky
Enjoy/Buy (Scale of 1 to 5)
3.31/2.94 2.75/2.36 3.56/3.50 2.47/2.27 2.81/ 2.63 2.50/2.38
Wines A and C were the most enjoyed for their taste and smell by the target and were the two wines most likely to be purchased by the target, subsequent to their tasting.
[WINE TASTING]
Wanting to compare how the targets descriptive abilities stack up against popular wine publications, specifically the Wine Spectator, we decided to find out current wine ratings and reviews for those selected for the tasting.
THE BRAND
WHITES
CRME DE LYS CHARDONNAY, 2010
Crme de Lys Chardonnay entices the drinker with aromas filled with lush tropical fruit, baked apple, toasty oak and crme brle notes. These aromas are echoed in the beautifully balanced flavors, with juicy pineapple, citrus and red apple expression adding liveliness to the textured palate.
A sweet and floral wine, displaying flavors of light pear and cantaloupe flavors that dance through the finish, with just a hint of crackle.
REDS
ANALYSIS
SILVER LABEL B.R. COHN CABERNET SAUVIGNON, 2009
Trim and focused, with spice, dill, cedar, black cherry and plum flavors. Full-bodied and elegant, ending with delicate fruit and cedar notes.
As discovered through our wine tasting, the target currently lacks a complete understanding of all things wine, such as taste distinctions, classifications, and ideal food pairings. This is due in part to the underdevelopment of their wine palettes, which exposure and experience can solve, with knowledge expediting the process.
LIMITED KNOWLEDGE
Reinforcing the results of the wine tasting, it was obvious that the targets limited dimensions of wine descriptions and taste characteristics is due to their lack of knowledge on the subject matter. Without being educated on the distinctions among different wines, the target focuses significantly on the mere aesthetic appearance of wine bottles to form conclusions about its taste, quality and their potential preference for it. However, the majority of our target would be greatly interested in acquiring knowledge to better enable them to understand taste in terms they can relate to. Food pairings for their wines are also of great interest to them and a guide for such would be highly enticing to them.
LIMITED ENGAGEMENT
Lack of relevant and relatable knowledge, along with the absence of a definitive source for their wine inquiries, underscores the targets hesitance in approaching wine. With limited confidence in their ability to distinguish wine varieties, they have a diminished aptitude for adventurously selecting new wines. Restricted budgets then reaffirm decisions to stick to the wine variety they have previously enjoyed rather than risk exploring out of their comfort zone to an unknown wine they are not assured they will like. Since few have solidified loyalties to a particular brand or variety, they typically choose based on what wine is accessible, affordable and convenient. Although interested in, and enjoy consuming wine, an underdeveloped appreciation of wine quality explains why they do not necessarily seek out wine for its quality, origin, or distinctiveness.
The Wine Spectator offers a variety of articles, blogs, and information on the vast world of wine. Despite this, participants felt the language was too complex and the subject matter too dense for them to be interested in. In order to better gauge what kind of content spoke more to their interests, we decided to have each of them read an excerpt from three distinct articles, all found on the site. Users liked the idea of having a steady stream of content from bloggers but would prefer them to be closer to their age. The target really engaged with the Learn Wine section of the website moreso than other sections. We realized what they were seeking the most was wine education. Regarding article from Learn Wine section: This is definitely something that Im more looking for. How to define my wines and what characteristics each kind of wine should have, things like that. -Giselle, 21
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THE CONNECTION
The targets interest in wine is currently stagnant, unmatched and unfueled by any direct source of accessible and reliable information. The Wine Spectator currently offers a wealth of the very knowledge this target is eager to acquire, yet somehow this seemingly perfect match is not being communicated. We firmly believe that the Wine Spectator can satisfy this targets lack of knowledge with their already available resources. Without rebranding, but rather extending, the Wine Spectator can cater to this emerging target and capitalize on such a profitable audience. In order to do this though, the Wine Spectator must first connect with the target. Although much of their content appeals to this budding target, the manner in which it is conveyed is too complex for them. If the Wine Spectator educates the target like a peer, the target will be immensely more receptive to the knowledge they have to offer. Meeting them in the mediums they frequent, with graphics that grab them, and creating conversation in topics that interest them, is an easy and highly rewarding opportunity that the Wine Spectator must take advantage of. The availability and accessibility of wine knowledge in a relevant and engaging environment will propel the targets interest in, and continued reliance on, the Wine Spectator as the ultimate source for all things wine throughout this groups maturation into wine ambassadors.
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WEBSITE
The website will lay the foundation for the entire brand and allow for cross platform with the brands social media sites. A catalyst for cultivating wine preferences and a hub for current trends, events, and discoveries, the website will become a favorite among the targets multifarious bookmarks.
HOME PAGE
A clean and simplistic design for the homepage will give the target access to everything they need in a streamlined fashion, allowing them to find what they want, when they want it, without content clutter.
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WEBSITE
THE BASICS
This part of the site offers users the opportunity to become more comfortable with some of the basics needed to define and further expand their wine horizons.
From how to decant your wine to steps for swishing and swirling your wine like an expert, this guide offers the target insider advice in a user friendly format that speaks rather than lectures. Topics are changed weekly to maintain user engagement.
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WEBSITE
FOOD/WINE PAIRINGS BLOG POSTS
Based on data uncovered, food pairings is essential in the minds of the target and is a topic they are eager to learn more about and build their confidence in. This page will not only suggest wines to go with all their food cravings but cater meals centered around their wines of choice, along with simple, stepby-step recipes for them to recreate.
After realizing that a more conversational tone of voice resonates better with, and fosters greater responses from, the target, the site will feature blogs written by young wine experts. The blogs will be constantly updated with new articles and anecdotes relevant to the targets interests.
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MOBILE APPLICATION
INTRO WINE RATING LOCATE IT
Having received feedback on the overly-complex format of the current wine rating system, we would implement a straightforward system for the target to publicly rate preferences for different wines. This will foster a growing network of wine drinkers, interacting with one another on a regular basis. There will also be a feature allowing them to view a wine critics rating in addition to the opinion of their peers.
Wine Rating
Locate It
Giving them the opportunity to not only love a specific wine but directing them to the nearest location where they can enjoy it, truly connects with the lifestyle of this highly active target.
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MOBILE APPLICATION
PAIR IT READ LEARN
Pair It
By simply inputting their wine of choice, users will be introduced to a variety of dishes that complement their particular wine along with an ingredient list and instructions for recreating the meal.
Read
Recent articles highlighting upcoming wine tours, trending varietals, and origins of featured wines, will also be accessible, giving the target freedom to scroll and share with their social media engagements.
Learn
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This section would closely resemble the websites Basics Guide but focusing more on visual how-tos as opposed to heavy content reading.
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These Amateur Wine Connoisseurs have grown up with the dawn of social media, making them savvy social media elites. Attracting the target at sites they already frequent will not only increase reach but also enable the brand to redirect them back to the Poured. website
SOCIAL MEDIA
FACEBOOK
The brand would use Facebook to post photos, infographics and relevant articles, for their friends to like, share and link back to the website for further exploring.
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SOCIAL MEDIA
The brand will utilize this social media medium to its full capacities, encouraging users to pin and repin photos of their favorite wines and inspirational food pairings.
INSTAGRAM
This platform offers unique interaction between both the brand and its users by means of hashtags that will generate conversation and activity centering around all things wine.
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We feel passionate about this proposal as it is a realistic and practical implementation founded on genuine and powerful insights.
Not only will it allow the Wine Spectator to profit from this market, but it will build brand loyalty, gaining new subscribers when these Amateur Wine Connoisseurs eventually transition to the Wine Spectator for their source of information. Through revenue from online advertisers as well as mobile app subscriptions, Poured. can catapult The Wine Spectator as an innovator in the niche magazine market by this acquiring this unmined segment.
SUMMING UP
REFERENCES
http://www.foodandwine.com/articles/robert-parker-on-wine-trends-hugeincreases-in-popularity-and-high-prices http://www.foodandwine.com/articles/robert-parker-on-wine-trends-the-rise-ofthe-winemaking-consultant http://www.foodandwine.com/articles/robert-parker-on-wine-trends-the-rise-ofthe-wine-critic http://wineblogawards.org/from-the-organizers/the-2012-wine-blog-awardswinners/ http://www.wineanorak.com/wineblog/ http://blog.wblakegray.com http://www.winespectator.com/blogs/show/id/48125?icid=em_com http://iiiprxy.library.miami.edu:2172/science/article/pii/S0099133304001521 http://forum.uschamber.com/MillennialsReport http://www.emeraldinsight.com/journals.htm?articleid=1463530&show=abstract http://www.socialmarketing.org/newsletter/features/generation3.htm http://journalstar.com/entertainment/dining/millennials-picking-up-adapting-thewine-drinking-habit/article_b72b2f48-dde7-11de-89da-001cc4c002e0.html http://winemarketcouncil.com/?page_id=35 http://enr.construction.com/people/interviews/2011/0223-ChuckUnderwood-1. asp Mediamark Research Wine Spectator Media Kit
CREDITS
Carlos Mella Designer Kelsey Quinn Account Planner Amilynn Soto Account Planner
SPECIAL THANKS TO
Bob Radziewicz Cong Li
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