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Housekeeping refers to the management of duties and chores involved in the running of a household.

It is also used to refer to the money allocated for such use.[1] By extension, an office or organization, as well as the maintenance of computer storage systems.[2] A housekeeper is a person employed to manage a household,[3] and the domestic staff. According to Mrs Beeton's Book of Household Management, the housekeeper is second in command in the house and "except in large establishments, where there is a house steward, the housekeeper must consider herself as the immediate representative of her mistress".

ORGANiZATiONAL CHART OF HOUSEKEEPiNG DEPARTMENT

(LARGE ESTABLiSHMENT) Executive Housekeeper/Housekeeping Manager Roomskeeping Supervisor Public Area Supervisor Linen & Laundry Supervisor Room Attendant Houseman/Utility Maintenance Linen Attendant Chambermaid Pest Control Technician Laundry Attendant Minibar Attendant Gardener/Grounds Maintenance Steam presser/ironer Valet runner

(SMALL ESTABLiSHMENT)

Housekeeping Manager Assitant Housekeeping Manager Room Attendant Utility Man Linen&Laundry Attendant Grounds Maintenance HOUSEKEEPiNG maintenance of cleanliness & order in a house or any lounging establishment HOUSEKEEPER responsible for housekeeping maintenance

TYPES OF HOUSEKEEPiNG

1. Domestic housekeeping maintenance in a house & the areas surrounding the house 2. Institutional in a lodging establishment SCOPE OF HOUSEKEEPiNG MAiNTENANCE 1. Guestroom Maintenance a. maintaining orderliness & cleanliness b. room service; attending to service requests c. making sure that room amenities are complete 2. Public Area Maintenance a. maintaining cleanliness & orderliness b. free from hazards c. performing minor repairs 3. Maintenance of Linen/Laundry Service a. collection & delivery of linens b. washing, drying, ironing/pressing of the linens 4. Issuing, Repairs & Inventory 5. Installation, Cleanliness & Maintenance of Furnitures & Fixtures

RESPONSiBiLiTiES OF DiFFERENT POSiTiONS Executive Housekeeper responsible for maintaining a smooth & different plan of operations in housekeeping department a. planning & problem-solving b. organizing (delegation) c. leading & directing functioning d. controlling e. guest relations