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Class of: PGDM 2013-15 Course Code: Credit: 3.0 Academic Year: 2013-14 Term: II Sessions: 20
At the end of the course the students will be able to gain an understanding of what operations management involves, how it relates to other functional areas in an organization, the challenges that are faced by operations managers and common decision-making approaches.
• • • • Operations Management by Norman Gaither, etc. (9th. Edition, Cengage Learning) Operations Management by William J. Stevenson (9th. Edition, McGraw-Hill) Operations Management-Processes and Supply Chains by Lee J. Krajewski, etc. (9th. Edition, Pearson) Operations Management-Theory and Practice by B.Mahadevan (2nd. Edition, Pearson)
Course Content / Course Outline 1. Introduction-Operations as a Competitive Weapon (4 Sessions) Definition of Operations Management, Differences between Production and Service Operations, Introduction to Supply Chain Management and Value Chain, Global Environment and Challenges for Operations Managers, Operations Management Decisions-Strategic, Planning and Tactical, Tools and Techniques-Forecasting, Operations Research, Lean Systems. 2. Operations Strategy and Strategic decisions in Operations Management (5 Sessions) Formulation of an Operations Strategy, Execution of an Operations Strategy-Project Management, Decision in Operations Management- Capacity Management, Product and Process Design, Technology Management.
3. Resource Requirements Planning. 4. Tactical Operations Management Sessions) Operations Scheduling. 2. Quality Planning. Cases and Group Work (3 Sessions) (2 Students shall be expected to work on Case Studies in Groups as a means of understanding the practical application of the concepts learnt during course of the various theoretical Sessions. Quiz : 25% Mid Term Exam: 30% Group Work 15% End Exam: 30% Total: 100% . Inventory Management. 5. Operations Planning ( 6 Sessions) Aggregate Planning. 4.3. Maintenance Management. Evaluation Scheme 1.