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Bar service process

1 GREETING GUESTS ( Make sure you smile and are friendly)

2 TAKE DRINKS ORDER AND UPSELLING (Suggest cocktails and specials)

3 DELIVERING DRINKS TO THE GUEST Remember what guest ordered what


drink and always with a parting comment . )

4 CHECKING BACK ON GUESTS(Remove empty glasses, bottles and general


debris. Offer drinks refills.)

5 PAYING THE BILL (As soon as a guest is ready to pay, present the check
immediately.
()
6 THE FOND FAREWELL TO GUEST Say good bye to all guests leaving the
Bar.

1 GREETING GUESTS
Good afternoon/ evening/ sir/madam!

/ //
Hi Mark ! How are you ?

Welcome to x x Bar.

2 TAKE DRINKS ORDER AND UPSELLING

Here is the menu Todays special is



May I take you order now ?

What would you like to drink ?



Would you like to try x x cocktails / Snacks?
x x /
Thank you. May I repeat your order

3 DELIVERING DRINKS TO THE GUEST

Here is your.(Margarita)/ Snacks.


.
Please enjoy your drink./food.

4 CHECKING BACK ON GUESTS

Are you enjoying your drink / snacks ?


May I take it away ?


(Always try and Suggestive sell)

Would you like anything else ?


5 PAYING THE BILL

Here is your check / bill/ credit card .



Please sign your print name and signature .

This is your change .Thank you very much.

6 THE FOND FAREWELL TO GUEST

Goodbye, Mr Thank you for coming.


Hope to see you again soon.


Please come again

See you next time.(Guest Name)