A STUDY ON THE STRESS CONDITION OF BUS DRIVERS

(With special reference to private bus drivers)

Submitted by Azhar K.P S2 MBA Roll No. 07 Submitted To Issac George Sir Dept. Of Management Science MES College Of Engineering Kuttipuram PRIVATE BUS SERVICES IN KERALA
INTRODUCTION
Buses are one of the most key transport modes in almost every city in India. These buses have become the lifeline of daily commuters who are largely dependent on these city buses to travel from one place to another on a routine basis. Private bus are the life line for the state of kerala. They provide a luxurious journey at a cheap rate compared to the charges charged in other states of the country. when we talk about this so called bus culture in the southernmost state of Kerala then the story gets more cramped.

Kerala buses are the most often zipping machines which run amok on almost all streets in the state honking every now and then. This mode of transport is serving the city goers from a long time, but the other side of the story is far more scary and horrible. Well, if you have ever been into these buses then you might have experienced the nerve wrecking feel. These buses run so fast in all busy and narrow lanes as if a racing action is going on. Putting the passenger’s life at stake these city buses rush on like a fire brigade or ambulance, as if they have to make it through the record books. What more? These buses on usual days can be seen jam-packed with passengers, many even holding on to the doors of the bus, not even bothered about their lives. You can hear the sound of a bell after every five minutes signalling a stop. The conductor keeps on pulling the string tied to the bell which is fixed near the driver’s cabin. So if the bell rings for one time it means a halt and two times points to move on. After the gruelling session of travelling through such challenges you somehow luckily make it to your desired destination and that too safe and sound. Well this is just a peek to the daily extreme bus journeys most of the working population of God’s Own Country make to reach their work station or destination Private buses in Kerala will soon be tracked through global positioning system (GPS) and passengers will get all the information they need virtually on their fingertips.The Kerala State Bus Operators Federation, with a fleet of 20,000 buses plying across the southern state, has hired fleet management services provider Dhanus to install the automatic vehicle locator and asset protection system.Both passengers and service operators will be able to track buses on a specific route, its timings and other details on their computers or on mobile handsets using a web-interface or a mobile WAP interface.Within a year, the entire fleet of the KBOF will be equipped with the tracking system that helps monitor the buses constantly by sending real time information. Private buses in Kerala will soon be tracked through global positioning system (GPS) and passengers will get all the information they need virtually on their fingertips. The Kerala State Bus Operators Federation, with a fleet of 20,000 buses plying across the southern state, has hired fleet management services provider Dhanus to install the automatic vehicle locator and asset protection system. Both passengers and service operators will be able to track buses on a specific route, its timings and other details on their computers or on mobile handsets using a web-interface or a mobile WAP interface. Within a year, the entire fleet of the KBOF will be equipped with the tracking system that helps monitor the buses constantly by sending real time information. To mitigate the sufferings of the travelling public, presence of private operators is a must. Hence the very thought of making road transport the monopoly of the State should be decried. Moreover, the KSRTC is in the red. It could not so far cater to the needs of the people satisfactorily, though its role of alleviating the sufferings of the travelling public cannot be underestimated. Due importance should be given to the KSRTC. Monopoly ownership of the transport system does not auger well for the public or the State. The best course the State can adopt is to limit the operations of the KSRTC to long-distance routes so that short-distance routes can be earmarked for private transport operators. There is no rationale in the nationalisation of new routes. The Government can think of bifurcating the KSRTC into four or five separate companies, as is the case in Tamil Nadu. Importance of private transport operators cannot be minimised in the present contest where the number of travelling public is increasing day by day. But giving a free hand to private operators is not

worthy of consideration, for private monopoly will lead to unhealthy competition among private operators.

CURRENT ROAD CONDITION IN KERALA The road condition in Kerala as improved a lot compared to the last decade. The roads have been rubberised and its maintenance works are carried out yearly. But the road in the state are not enough to have a smooth and accident free environment. The roads are not developed as the number of vehicle on road are increasing. There no proper signals and and basic necessity things to have a smooth travel. Compared to our neighbouring states we have a poor road condition. The width of the national highways in kerala are very narrow, and due to this only accidents in our state stands first in the country Regarding the rules and regulations, most of the rules are not fully followed by the people due to lack of facilities to maintain the rules to be followed. The conditions of the roads are not improved due to the lack of redtapism and corruption in the state. The funds ment for the renovation of roads are not used effectively.

How long have you started your career? 1 year 2 1-2 years 2 2-3 years 2 3-4 years 1 > 4 years 8

➢ More than 50% of the private drivers are having more than 4 years experience in this field, this also shows that the owners takes special care in selecting drivers for long trip, this also could reduce accidents.
1) Are you married? YES 9 NO 6

➢ 60% of the drivers are married and lot of people are depended on them.

2)

How long you have to work in a day? 10-12 > 12 5-8 HRS 8-18 HRSHRS HRS 2 8

5

➢ The diagram shows that more than 80 % works more than 10 hrs a day and out of that

33% works more than 12 hrs which really causes stress on them. 3) How many days you have to work in a month? 15-20 20-25 < 15 DAYS DAYS DAYS 25-30 DAYS 10 5

On an average 67% of workers work for 20-25 days and about 33% drivers work for a whole month 4) Is your wage is fixed on the basis of collection/day of the bus? YES 9 NO 6

➢ 60% of the divers’ wages are fixed on the basis of collection  If YES do you feel that due to this reason you are forced to increase the speed of

bus? TO greater extend To great externd 7 Neutral 2 To less extend To less extend

➢ The drivers are forced to increase speed to great extend not only because their wages are

based on collection but aso because they have to cover each point in a specified time.

6) Duration of single journey 1.5 HRS 2 2 HRS 1 2.5 HRS 7 3 HRS 2 3.5 HRS 2 > 4 HRS 1

➢ More than 75% of the drivers have to drive continuously for more than 2.5 hrs
7) Where do u sleep in the night?

BUS 4

LODGE 5

HOUSE 6

➢ Only 27% of the drivers prefer to sleep in the bus rest sleeps either in lodge or house

8) Do you get enough time to spend with your family? TO greater extend To less extend 4

To great externd 7

Neutral 4

To less extend

➢ Most of the drivers’ get enough time to spend with their family
9) Do you have any of the habits?

HANS 2

SMOKING 2

ALCOHO L 7

➢ Only 37% are not edicted to any kind of seductive, of the rest 47% of the workers are

addicted to alcohol 10)Have you started any of these habits after becoming a driver? YES 5 NO 6

➢ More than 50% of them started using seductive before they started their career

11)Do u feel the speed governer fitted in the bus will reduce accidents?

TO greater extend

To great externd 6

Neutral 5

To less extend 3

To less extend 1

➢ Most of them have a mild response regarding the implementation of the speed governer,

out of them 40% agrees to great extend that accidents are reducing. 12)What are the measures have you taken for avoiding sleeping while driving? HANS/PA ANY TEA SMOKING N OTHER 2

➢ Most of the drivers avoin night drivers and out of them only 2 persons uses hans

13)What may be idle speed for private bus according to your openion?

40 Km/Hr

50 Km/Hr

60 Km/Hr 7

70 Km/Hr 8

➢ Regarding the speed all the drivers responded that it should not be below 60 km/hr
14)Do you feel KSRTC Malabar bus service is creating stress in your work life? TO greater To less extend To great externd Neutral extend To less extend 1 6 5 1 2

➢ 40% of the drivers agrees that KSRTC bus service causes stress to their work to great extend
Rate the levelof satisfaction on the following parameters a) ROAD CONDITION Highly Satisfied Satisfied 11 Neither Satisfied Nor Dissatisfied 4 Less Satisfied Highly Dissatisfied

➢ Regarding the road condition most of the drivers are satisfied b) R.T.O SUPPORT
Highly Satisfied 1 Satisfied 12 Neither Satisfied Nor Dissatisfied 2 Less Satisfied Highly Dissatisfied

➢ RTO are not causing any harm to the drivers
c) TRAFFIC POLICE

Highly Satisfied

Satisfied 3

Neither Satisfied Nor Dissatisfied 7

Less Satisfied 5

Highly Dissatisfied

➢ As the traffic police are concerned more than 50% are less satisfied with their attitude towards bus drivers
d) REST TIME AFTER EACH TRIP Highly Satisfied 3 Satisfied 10 Neither Satisfied Nor Dissatisfied 2 Less Satisfied Highly Dissatisfied

➢ Most of them are much satisfied with the time gap between each trip

e)

SPACE IN THE BUS STAND Highly Satisfied 8 Satisfied 7 Neither Satisfied Nor Dissatisfied Less Satisfied Highly Dissatisfied

➢ Space in the bus stand is much satisfactory f) RESTING PLACE IN TBUS STAND
Highly Satisfied 6 Satisfied 9 Neither Satisfied Nor Dissatisfied Less Satisfied Highly Dissatisfied

CONCLOSION After studying different aspects and dimensions which affect the stress of private bus drivers it is clear that time is the prime concern which causes stress in their work life. After interviewing the drivers it is clear that drivers are forced to increase speed because of the time factor, whereas most of them are not willing to increase speed. The main stresses on drivers are caused as they have to reach each point in a specified time as instructed before by the owner of the bus. Even their salaries are not fixed on the collection they are forced to increase speed. Most of the drivers find time to spend with their family and they try their maximum to satisfy their needs and wants and from this they get a good relief from their work. The time of each journey in much high comparing to other type of works, most of them work for more than 12 hrs a day, and this time period really causes stress in their works.the drivers work more number of days in a month as they will be paid more. They are forced to work on even festival days. As the road condition in concerned, the drivers comment that the current roads in the state are not satisfactory as the roads are not improving as number of vehicles on the road are increasing day by day. The drivers are more keen regarding usage of any kind of seductive while driving, most of them uses anything only after their duty is over The drivers comment that they cannot reach the specified point if the speed governors’ are used in the buses. But most of them are willing to drive the bus according to rules. As the KSRTC Bus service are not according to their schedule most of the drivers agrees that they are causing stress in their work.

Sign up to vote on this title
UsefulNot useful