11i & R12

Workflow Mailer
Configuration
Guide

First things first ................................................................................................................... 3
IMAP & SMTP Server Details ....................................................................................... 3
Dedicated Email ID......................................................................................................... 3
Verify Access to SMTP Server....................................................................................... 3
Folder Creation ............................................................................................................... 5
Verify Access to IMAP Server ....................................................................................... 5
Configuration of Workflow Mailer..................................................................................... 7
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This ensures your workflow mailer is up and running. Hoooooray !!!!!!!!!!!.......... 21

abc.com Hello cm.abc.com ([10.First things first IMAP & SMTP Server Details 1.abc.com cm.10]).10.com Expected Output (Sample) 250-smtp. Request the Sysadmin to create a dedicated email id to configure Workflow Mailer.10.abc. Verify Access to SMTP Server Assumptions SMTP Server Name Concurrent Manager Server Name (Where Java Mailer service will be running) Application Owner Dedicated Email Id Your Email Id smtp.1) ready at Wed. Obtain the IP address and hostname of the IMAP and SMTP server from your Sysadmin.com mine@abc.com (official) and mine@def.com as applabc user.. Escape character is '^]'.abc.abc.abc. Make sure you have fully functional IMAP & SMTP servers.com .com Expected Output (Sample) Command 4 250 erpwfmail@abc.com. 220 smtp..com ESMTP Service (Lotus Domino Release 8. pleased to meet you 250-HELP 250-SIZE 15360000 250 PIPELINING Command 3 MAIL FROM: erpwfmail@abc..com (personal) (wondering why two email-id’s – hold on to that question for sometime) Step Command 1 Login to cm.abc. Dedicated Email ID 3. 2..0. telnet smtp.com. Connected to SMTP.com 25 (25 is the default SMTP port) Expected Output (Sample) Trying. Sender OK RCPT TO: mine@abc. 8 Oct 2008 15:56:11 -0400 Command 2 EHLO cm.com applabc erpwfmail@abc.abc.

. This will pose as a threat if you are planning to use say. Check the inbox of mine@abc. You can still go ahead and configure the workflow mailer. For command 4 Replace mine@abc.com . Recipient OK” means you are good to go. Now lets do a test to check for any such policies. provided this error message is reported only for non @abc. will be reported. In some organizations. workflow will send out email notifications to your suppliers with the username and password details.. if restrictions are imposed. “.com . A message like this “250 mine@def.. Recipient OK Expected Output (Sample) Command 6 354 Enter message. Even the “554 Relay rejected …” error message is not a show stopper to configure the workflow mailer. end with ". just stays in the next line.com email id. with the only drawback being you won’t be able to send any notification to non-official email id. lets do two more tests. waiting to enter the mail body] Expected Output (Sample) Command 9 250 Message accepted for delivery Expected Output (Sample) quit 221 smtp.com Error message “554 Relay rejected for policy reasons.com to mine@def. Ok now is that we had verified our email id and SMTP server." on a line by itself Expected Output (Sample) Command 7 [No output here.com and make sure you had received the email.com Test . waiting to enter the mail body] Expected Output (Sample) Command 8 [No output here. just stays in the next line.abc. DATA Subject: Test email from cm.com SMTP Service closing transmission channel Connection closed by foreign host. Oracle Supplier Module wherein when you register a new supplier. additional policies might be imposed at the SMTP server level to restrict emails being sent to non-official ids (in our assumption it is anything other than @abc.. mine@def.com ie. Repeat all steps as mentioned in the above table. Quit The above test validates the email sending functionality of the SMTP server.com )..Expected Output (Sample) Command 5 250 mine@abc.abc. .

Verify Access to IMAP Server Assumptions IMAP Server Name imap. 9 Oct 2008 15:25:52 -0400 Command 2 10 login mine <mine user password> [ Note: 10 is part of the command] Expected Output (Sample) Command 3 10 OK LOGIN completed Expected Output (Sample) * 181 EXISTS * 0 RECENT * OK [UNSEEN 20] Message 20 is first unseen * OK [UIDVALIDITY 1] UIDs valid * OK [UIDNEXT 182] Predicted next UID * FLAGS (\Flagged \Seen \Answered \Deleted \Draft) * OK [PERMANENTFLAGS (\Flagged \Seen \Answered \Deleted \Draft \*)] Permanent flags 10 OK [READ-WRITE] SELECT completed Command 4 10 select "PROCESS" Expected Output (Sample) * 0 EXISTS * 0 RECENT * OK [UIDVALIDITY 2] UIDs valid * OK [UIDNEXT 1] Predicted next UID * FLAGS (\Flagged \Seen \Answered \Deleted \Draft) * OK [PERMANENTFLAGS (\Flagged \Seen \Answered \Deleted \Draft \*)] Permanent flags 10 OK [READ-WRITE] SELECT completed Command 5 10 select "DISCARD" 10 select "INBOX" .1 ready Thu.com to your id (mine@abc.abc.com.abc. Connected to imapserver.com 143 (143 is the default SMTP port) Expected Output (Sample) Trying. Login to the corporate email application using the newly created email id ie.abc. OK Domino IMAP4 Server Release 8..0. 6.Folder Creation 4. Create two folders called PROCESS and DISCARD (not necessarily these names.com.com as applabc user.abc... In general two folders are required – 1) To place the emails that were processed by Workflow Mailer and 2) To place spam kind of messages (received) which are meant to be discarded.com) and make sure you receive the email. 5. Try sending an email from erpwfmail@abc. ebswfmail@abc. it can be anything). telnet imap. Escape character is '^]'.com Step Command 1 Login to cm.

Expected Output (Sample) * 17 EXISTS * 0 RECENT * OK [UIDVALIDITY 1] UIDs valid * OK [UIDNEXT 18] Predicted next UID * FLAGS (\Flagged \Seen \Answered \Deleted \Draft) * OK [PERMANENTFLAGS (\Flagged \Seen \Answered \Deleted \Draft \*)] Permanent flags 10 OK [READ-WRITE] SELECT completed Command 6 10 logout Expected Output (Sample) * BYE logging out 10 OK LOGOUT completed Connection closed by foreign host. . Now you are all set to configure the Workflow Mailer. In the above table we verified two things 1) Access to IMAP Server 2) Accessibility to the folders that will be used by workflow mailer.

Configuration of Workflow Mailer Step 1 Login as Sysadmin -> System Administration -> Workflow .

Step 2 Click on the x symbol Next to Notification Mailers Step 3 Click on Edit .

Step 4 Click on Advanced Step 5 Click Next .

Step 6 Click Next Represents the maximum number of times oracle apps will try connecting to the smtp server to obtain a connection in case of dis-connectivity / error before stopping workflow mailer. .

• • • Connectivity to IMAP and SMTP server Workflow mailer user Information (email id and password verification) Verify Process and Discard folder IMAP server name. before clicking on next. Username. Valid Email Id. SMTP server name. Click Next At this stage following validation activities will be performed by Oracle Apps. password and SMTP Outbound Server Name.Step 7 Make sure you had provided valid details for IMAP Inbound server name. .

Step 8 Verify Reply-to Address & HTML Agent value before clicking on Next and also enable Autoclose FYI if its not checked. Click Next .

Step 9 Click Next .

Step 10 Click Next Step 11 Click Next .

Step 12 Click Finish .

To verify the status. Click on Service Components. . the workflow mailer should be started.Step 13 At this time.

Step 14 Check for agents before starting Workflow Notification Mailer (if its still down). . Step 15 Start Workflow Notification Mailer after making sure the agents are running (as in the below picture). Enter % in the search window.

Step 16 Select Start and click Go. .

.Step 17 Click Ok.

. click on the refresh button on the browser toolbar or F5 and NOT FROM THE DROP DOWN LIST.Step 18 To check on the status.

Step 19 The status for Workflow Notification Mailer should be with the tick mark and running. Hoooooray !!!!!!!!!!! . This ensures your workflow mailer is up and running.

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