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Jill Manuel

Administrative Assistant seeking a position in a challenging environment that will allow potential for growth and advancement. Business and non-profit experience including:
       Proficiency in Microsoft programs including Office, Works, Word, Excel, Access, Power Point and Outlook. Mac experience, as well as PhotoShop, PrintMaster, DB Cams, and other industry specific software. Providing primary client contact in financial services firm, including coordinating education and marketing events Direct supervision responsibility of field and administrative staff Experience with all Microsoft Office 2007 programs, Access data base management, DB Cams, Adobe and Print Shop Managing annual fundraising events raising more than $30,000 or near equivalent in materials and goods Leading Art Programs for students with attendance tripling over the course of 2 years Organized and coordinated multiple school wide family entertainment events with increased attendance from 70-100 to more than 450

PROFESSIONAL EXPERIENCE

2013 – current

Lord Fairfax Community College Education Support Specialist Middletown, VA o Assist students in registration and enrollment/withdrawals. o Maintain database for Family Education Rights and Privacy Act documentation. o Assist students with troubleshooting their student accounts. o Lead staff member for student services counter. o Maintain non-attendance rosters. o Domicile Determination.

2009 – 2011 Episcopal School of Knoxville Teaching Assistant Knoxville, TN o Aided teachers in all aspects of classroom management and instruction. o Provided individual assistance and tutoring to students o Maintained student records & files. 2008 – 2011 American Leak Detection o Provided initial customer consultations o Scheduled service calls o Documented contacts and work orders 2007 Pop-a-Lock Dispatch Manager Knoxville, TN o Hired, trained and supervised office personnel. o Provided initial point of contact with customers. o Planned work assignments and assigned service technicians. o Documented call activity and dispensation o Created activity and financial reports. 2000-2006 Non-Profit Leadership Positions Upland, CA / Knoxville, TN Pepper Tree Elementary PTA Board of Managers, Ways and Means Chair, Family Night Coordinator, Art Day Coordinator, CA State PTA Delegate o Led annual Walk-a-Thon events raising $30,000 / year for school programs and supplies

Office Assistant

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Led annual Art Day programs, drawing up to approximately 150 participants. Organized and coordinated 30 volunteers on set up and organization of class rooms as well as gathering volunteer artists from the community to donate their time to teach up to 16 separate art mediums to students. Organized multiple themed Family Fun Nights with increased attendance for each. Directed set up/clean up with up to 50-60 volunteers, arranged entertainment, food, décor, theme, etc. Created parent library providing educational materials and parent resources Initiated Parent Education Nights with guest speakers relating to parenting concerns CA state PTA Honorary Service Award Recipient

Pepper Tree Elementary/Mt. Baldy Fire Victims Relief Effort Episcopal School of Knoxville Community Relief/Support Coordinator: Coordinated the collection of goods and materials and delivered to local distributor for fire and flood victims in Mt. Baldy, CA and Nashville, TN. YMCA of Greater Knoxville Swim Team Computer database manager Boy Scouts of America o Pack Committee Chair o Pack Committee Secretary o Committee Member o Den Leader o Assistant Den Leader Farragut High School Chorus Boosters, Inc President, Vice-President, Board Member o Chairperson for silent auction o Coordinator for Madrigal Dinner performance and fundraiser o Organized and supervised multiple smaller fundraisers to include Pancake Breakfasts, Singing Valentines, Car Washes, etc. Farragut High School Drama/Theatre Department Lead Set Painter o Coordinated up to 30 student and parent volunteers on the implementation of set design as determined by professional designer o Organized and instructed volunteers on shop area and it’s maintenance and function o Worked with Props and Costuming departments to deliver a cohesive show 1997 – 1999 Regional Financial Planning Associates Financial Planning Assistant Daphne, AL o Acted as primary customer contact. o Maintained account records and data bases for seven financial planners o Organized client education and marketing events.

EDUCATION
University of South Alabama, Mobile, AL Degree in progress – expected completion Spring 2014 BA, English