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Messages Toshiba Copiers Error Code Messages


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Toshiba E-studio 16, 20, 25 are equivalent to Xerox Pro 416 and 421.If machine has picture of wrench a code is present to read code press down 8 and clear/stop key simultaneously. All codes, except fuser error codes are reset by turning machine off and back on again. Messages are applicable to Toshiba E Studio 160, 200, DP1600, DP2000, and DP2500 C01 Main motor drive problem CA2 Horizontal sync signal error C04 PFP main drive problem (Tray 3) C06 LCF feed motor C13 Cassette 1 C14 Cassette 2 C15 Cassette 3 C16Cassette 4 C18 LCF tray problem C19 LCF feed motor C21 Scan problem C25 Scan watchdog error C26 Exposure lamp C38 Replaced process unit error C41 Fuser thermistor or low temperature

Fuser thermistor or low temperature C43 Fuser problem after warm-up C44 Fuser problem after warm-up C45 Fuser thermistor open C56 Communication error between copier and PFC C57 Communication problem between copier and IPC C58 Communication problem between IPC and finisher C71 Doc feeder paper supply motor problem C73 Doc feeder EEPROM initialization problem C74 Doc feeder exit reverse sensor problem C81 Doc feeder fan C82 Doc feeder aligning sensor C83 Doc feeder size length adjustment error C91 SRAM lithium battery C95 Power supply fan C96 Process unit fan C97 Vacuum fan C98 Clock IC problem C99 PFC microcomputer problem CA1 Laser motor (Polygon motor) problem CA2 Laser HSYNC problem CB2 Finisher exit motor

Finisher exit motor CB5 Staple motor CC3 Processing motor CC8 Front aligning motor CC9 Upper tray elevator motor CCA Lower tray elevator motor CCB Rear aligning motor E01 Jam E02 Fuser Jam E03 Jam at turn on E08 Duplex jam E09 Paper feed jam E11 Duplex feed jam E12 Bypass jam E13 Upper cassette jam E14 2nd cassette jams (PFU) E15 3rd cassette jam (PFP upper) E16 4th cassette jam (PFP; 20/25) E19 LCF jam (20/25) E31 Cassette 2 jam E32 Cassette 3 or 4 jam E33

E33 LCF jam (20/25) E34 Cassette 3 or 4 jam E36 LCF jam (20/25) E41 Front or side door open during copy cycle E42 Cassette 2 or 3 door open during copy cycle E43 Duplex unit open during copy cycle E45 LCF open during copy cycle E71 ADF feed jam E73 ADF exit jam E74 ADF original reverse jam EA1 Finisher transport jam EA2 Finisher jam EA3 Jam at finisher at power on EA4 Finisher door open jam EA5 Stapler jam EA6 Finisher early arrival jam EA7 Finisher transport jam F11 Scanner I/F problem F12 Write error downloading scanner problem F13 Download sector error of scanner unit program F14 Scan unit F-ROM error

F21 PCON board memory error F22 PC interface board NVRAM error F31 Fax modem IC problem F41 Offset catch tray initial detect error OF1 Intermittent failure OF2 Netware problem OF3 Message without fault code OF4 Network card PCL print error OF5 Network card status not printed OF6 User interface error OF7 Web page print error OF8 Fax problem OF9 Internet fax problem OF10 Stapler OF11 Scan document size sense problem OF12 Offset catch tray OF13 Separator tray OF14 Print cartridge (Drum/Dev unit) OF15 Toner detect problem Toshiba Studio E-28, 35, 45 (DP-2800, 3500, 4500) and some other models are identical troubleshoot with CS. C04Paper feed motor C13

C13 Upper cassette C14 Lower cassette C15 PFP upper cassette C16 PFP lower cassette C1A LCF end fence motor C1B LCF motor C26 Peak detect error, exposure lamp C27, C28 Scan home problem C41 Fuser thermistor or low temperature C43 Fuser problem after warm-up or fuser thermistor C44 Fuser problem C45 Side fuser thermistor bad C47 Power voltage problem C48 High IGBT temperature C49 IH circuit C55 Communication problem between copier and RADF C57 Communication problem between CPU and IPC C58 Communication problem between IPC and finisher C71 ADF feed motor C73 EEPROM initialization problem RADF C74 RADF exit reverse sensor problem C81

C81 RADF fan C82 RADF sensor adjustment error C83 RADF original sensor adjustment error C94 Main CPU problem CA1 Laser motor (Polygon motor) problem CA2 Laser H-SYNC problem CA3 Laser secondary scan rough adjust error CA5 Laser power adjust error CA6 Laser calibration error CA9 Laser image data transmit error from SYS board CAA Laser secondary fine adjust error CAB Laser secondary scan inter-page error CAC Laser primary scan dot adjust error CAB Secondary scan interpage compensation error CB1 Finisher feed motor CB2 Finisher exit motor CB3 Finisher lift motor CB4 Finisher alignment motor CB5 Staple motor CB6 Stapler shift motor problem CB7 Finisher height sensor

CB8 Backup RAM problem CB9 Saddle stitcher paper push plate motor CBA Saddle stitcher front stitcher motor CBB Saddle stitcher rear stitcher motor CBC Saddle stitcher alignment motor CBD Saddle stitcher guide motor CBE Saddle stitcher folding motor CBF Saddle stitcher paper positioning plate motor CCO Finisher sensor connector error CC1 Finisher micro switch CC2 Saddle stitcher to finisher communication problem CC3 Stack process motor problem CC4 Finisher swing motor CC5 Finisher horizontal registration motor CC6 Finisher punch motor CC8 Front jogger motor CC9 Upper stack tray lift motor CCA Lower stack tray lift motor CCB Rear jogger motor E01 Jam before fuser E02 Fuser jam

E03 Jam at turn on E09 Hard drive error E11 Duplex jam E12 Bypass jam E13 1st cassette jam E14 2nd cassette jam E15 3rd cassette jam E16 4th cassette jam E19 LCF jam E20, E21 Jams from 1st cassette E22 Jams from 2nd cassette E30, E33 PFP upper cassette jam E34, E36 PFP lower cassettes jams E3C, E3D, E3E, E3F LCF jams F07 Communication error between SYS board and LGC board F10 Hard drive initialization error F11 Communication error between SYS board and SLG board

Toshiba StudioE-550, 650, E-800 equivalent machines Lanier 5555 (Studio E-550), Lanier 5556 and Sharp AR651 (Studio E-650), Lanier 5580 and Sharp AR-810 (Studio E-800) C04 Paper feed motor C11 Duplex side guide C12

C12 Duplex stopper guide problem C13 1st cassette C14 2nd cassette C15 3rd cassette C16 4th cassette C17 PFP lower cassette C18 LCF tray up problem C1A Tandem LCF end fence motor C1C LCF tray up motor C26 Peak detect error, exposure lamp C27, C28 Scan home problem C29 Exposure lamp problem C36 Charge corona cleaning problem C37 Transfer belt cam motor CD1 Brush motor locked CD2 Toner auger motor locked CD3 Used toner motor CD4 Waste toner full C41 Fuser thermistor or low temperature C43 Fuser problem after warm-up or fuser thermistor C44 Fuser problem

C45 Side fuser thermistor bad C46 Fuser pressure roller thermistor bad C47 Power voltage problem C48 High IGBT temperature C49 IH circuit C4A Fuser web CD5 Web motor path error C55 Communication error between copier and RADF C56 Communication problem between CPU and PFC C57 Communication problem between CPU and IPC C58 Communication problem between IPC and finisher C59 Communication problem between CPU and laser CPU C72 RADF registration sensor problem C73 EEPROM initialization problem in RADF C74 RADF exit reverse sensor problem C82 RADF sensor adjustment error C83 RADF original sensor adjustment error C84 RADF small original reverse sensor adjustment error C85 RADF lift tray motor C86 RADF large original exit sensor adjustment problem C94

C94 Main CPU problem CA1 Laser motor (Polygon motor) problem CA2 Laser H-SYNC problem CA3 Laser secondary scan rough adjust error CA5 Laser power adjust error CA6 Laser calibration error CA9 Laser image data transmit error from SYS board CAA Laser secondary fine adjust error CAB Laser secondary scan inter-page error CAC Laser primary scan dot adjust error CAB Secondary scan interpage compensation error CB1 Finisher feed motor CB2 Finisher exit motor CB3 Finisher lift motor CB4 Finisher alignment motor CB5 Staple motor CB6 Stapler shift motor problem CB7 Finisher height sensor CB8 Backup RAM problem CB9 Saddle stitcher paper push plate motor CBA Saddle stitcher front stitcher motor CBB

CBB Saddle stitcher rear stitcher motor CBC Saddle stitcher alignment motor CBD Saddle stitcher guide motor CBE Saddle stitcher folding motor CBF Saddle stitcher paper positioning plate motor CCO Finisher sensor connector error CC1 Finisher micro switch CC2 Saddle stitcher to finisher communication problem CC4 Finisher swing motor CC5 Finisher horizontal registration motor E11 Duplex jam E12 Bypass jam E13 1st cassette jam E14 2nd cassette jam E15 3rd cassette jam E16 4th cassette jam E18 Tandem feed jam E19 LCF jam E20, E21 Jams from 1st cassette E22, E24 Jams from 2nd cassette E25 Jams from LCF

Jams from LCF E30 - E33 3rd cassette jam E34 - E38 4th cassettes jams CC6 Finisher punch motor CC7 Finisher punch unit backup RAM data CCC Finisher to inserter communication problem CCD Finisher inserter EEPROM problem CCE Finisher inserter fan CDO Laser initialize time out error CEO Laser comparator problem CE1 Laser beam sensor detect error CE2 Laser sensor busy error CE3 Laser primary scan adjustment error CE4 Laser abnormal window comparator E01 Jam before fuser E02 Fuser jam E03 Jam at turn on E09 Hard drive error E3C, E3D, E3E, E3F Tandem LCF jams E41 E47 Cover open jam E50 E59, E5A Duplex jam E71 E77, E7B, E7F, E80 E85

E71 E77, E7B, E7F, E80 E85 Document feeder jam EA1 EA9, E9F, EAA EB3 Finisher jams EC - EC9, ECA ECC Inserter jam EB5, EB6 Jam in transport area F07 Communication error SYS board and LGC board F10 Hard drive format error F11 Communication error between SYS board and SLG board

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Brother, Canon, CopyStar, HP, Kyocera Mita, Lanier, Lexmark, Ricoh, Samsung, and Sharp Sales, Service repairs and toner supplies for copiers, laserjet printers, fax machines, and MFP in Salt Lake County, Utah County, Park City, Utah. * 5211 South Gre e npine Drive Murray, UT 84123 * USA * O ffice :(801)506.0277 * C opyright O ffice Im aging Syste m s 2004, All rights re se rve d. Individual brands are copyrighte d by the ir re spe ctive owne rs. Powe re d by 1FO R C E 9.8m /s