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Nonverbal communication conjunction with verbal communication

Essay (800-1000 words) Effective Public Communication (FCOM 0102) By Nathaniel Woon

Mohamah Ridzwan Bin Rosman (0313350)

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2. Identify and explain four of the six ways in which nonverbal communication works in conjunction with verbal communication.

Verbal communication is sharing of information between individuals by using speech. Individuals working within a business need to effectively use verbal communication that employs readily understood spoken words, as well as ensuring that the enunciation, stress and tone of voice with which the words are expressed is appropriate. It is as well used in our daily lives to interact with each other to show emotions, empathy, thought and etcetera. In primal terms it means that, to survive we have to communicate and interact with each other for either sanity of oneself or to for the survival of ones next generation. In modern terms verbal communication is needed for either flirting or to show empowerment to gain respect of their fellow peers. Therefore, verbal communication plays an awful important role professionally and in life. There are six major aspects in which nonverbal communication works in conjunction with verbal communication, however, four only will be mention in this research which is Repeating, Emphasizing, Complementing and Contradicting.

Repeat happens when the same message is sent through both verbally and nonverbally. For example, you tilt your head when you don't understand, while asking about the things you don't understand. Or you explaining to someone you know about the place you put the object you borrowed while pointing to

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that direction. Repeat happens by pattern. Our brains are excellent patternmatchers and reward us for using this very helpful skill. Repetition creates a pattern, which consequently and naturally grabs our attention at first and then creates the comfort of familiarity but does familiarity breed contempt? Although it can happen, the reality is that familiarity leads to liking in far more case than it does to contempt. When we are in a supermarket, we are far more likely to buy familiar brands, even if we have never tried the product before. Repetition can also lead to understanding, as it gives time for the penny to drop. What at first may be strange, after repeated exposure becomes clear and understandable. This is important for companies bringing innovative new products to the market where users may initially unfamiliar with the product or its usage. We have to repeat things more than once for them to finally sink into our memories.

That is how repetition happens, we subconsciously remember the patterns that people act and thereby memorizing acts as being human, which creates familiarity and from then on we start to understand when and where to do that actions when speaking and again strengthen our memories of that act into the words we use by representing those words with the appropriate movement in our social cues. After when the act is memorized the brain will start to notice the movement and questioning it whether the action can be approved by the social cues. Therefore we will start looking to be convinced that we are doing an act that is appropriate to those specific words that has been spoken. When
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our brain forgets that dilemma, it shows that the action has been accepted until when it is proven wrong. When proven wrong, one of the ways for the action to change is by either being convinced again or by a negative persuasion which is by being nagged. Research shown nagging is one of the best ways to train your child to become more discipline and also to change their attitude but these negative types of persuasions usually works on a typical Asian families. When he acts has been re-established, only then the act can be cemented to how the words are being sent.

Emphasizing is nonverbal cues to give our message strength. Looking into the eyes of a person, while speaking has much more effect than not looking into their eyes at all. All good speakers know how to do this with forceful gestures, changes in vocal volume or speech rate, deliberate pauses and so on... Emphasizing in Greek means "to display", hence, in communication it is saying that, to emphasize, we have to show it or act it out of what we're feeling when we say it. It will seem more real and easier for people to be empathically connected to us. Though, some may have trouble with emphasizing what they want to say, it is either because lack of communication skills or the other person has trouble reading your body language. Therefore, if it gets complicated it is important to tell the truth of why we chose that act to represent the thought or the emotions that we are trying to convey to them.

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Our body language, tone of voice and our gestures can show your true feelings that are much farther than your verbal message. Complimenting uses nonverbal and verbal codes to add meaning to each other and to expand the meaning of either message alone, which is distinct to repetition. It is not a substitute of one way for the other. Complimenting can be used to elaborate on verbal messages to reinforce the information sent when trying to achieve communicative goals; messages have been shown to be remembered well when nonverbal signals affirm the verbal exchange. We can practice our communication skills in this factor, which is to compliment the message by using the right gestures, postures, and as well as tone of voice to match our messages, for example, tone in words can be SHOWN HERE or tone of words can be shown here. Generally the statement that captures our eyes is obviously the first one because the tone of the last few sentences is bold. It also can be seen in the way the presidents talk, the way confident people and world leaders gave speeches. It gives of a sense of strength and a standing point in their lives.

It is one thing to be complimenting but it is other to be Contradicting. Contradicting happens when both the nonverbal and verbal messages contradict each other, meaning it gives off different meaning, for example, women sometimes say they are okay but in truth they are not because when say their okay, their body language says the other. This is can be one of the problems when is used unnecessarily, it could cause a big crack in
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relationship because the other party have to be really careful not to step on any eggshells that might cause bigger problems. Although it is horrible at sometimes but it could also save a life by giving signals to the other party, in case of being endangered by other outside causes like, threaten or blackmailed. Contradicting can be called as a leak of emotion that sometimes it gets too much to hold it in oneself. Contradiction can occur intentionally by using the means of humour and sarcasm to give a signal to the other party that either they have the wrong information or to tell them that they are stating the obvious and etcetera. Our words might give the message we want but our body might give the other.

FNBE JANUARY 2013 - ENGL 0205 English 2