Vendor Escalation Trouble Report (TR) Form

Originated by: E-mail: Engineer reference Number:

Abdul Latif
TR Issued by: Telephone Number: Network Element:

Abdul.latif@hua wei.com
Email: Extension: Site D!No":

ERI_ 3410658G
Notification Date: Notification Time:

+6287781488291
3410658G

31 ul! 2013
#roduct!Ser$ice Name:

Dispatch to %endor:

Dispatched Date:

Dispatched Time:

&' (eference Number )S*# +,-.:

ERICSSON

Trouble Informations at PT. XL Axiata
Type of Service Problem ( X ) Trouble Priority: Te !ni al "uer# Ser$i e ( ) C!an%e Re&uest ( )

Emer%en # ()
Trouble Heading:

Criti al()

'a(or (X )

'inor ()

Corba timeout NodeB 3410658G on OSS WRAN Blade
Heading problem/symptoms We found this problem if we execute other command 3410658G> lt all 130731 15!44!"3 10#164#38#103 $#0u %&'()*+,(-*+,.('(1(150 stopfile/0tmp0"1738 1onnected to 10#164#38#103 2'ub)etwor3/*)%-(%**4(-*(%5'ub)etwor3/%)674085-e1ontext/3410658G5-ana8ed,lement/19 :::: ,xception !or8#om8#1*%&;#4<-,*=4! client timeout reached >mcid! 0x0 minor code! 0 completed! )o or8#om8#1*%&;#4<-,*=4! client timeout reached >mcid! 0x0 minor code! 0 completed! )o at or8#om8#1*%&;#portable#*b?ect<mpl#(in>o3e2*b?ect<mpl#?a>a!4579 at se#ericsson#cello#confi8testclient#'imple-o&rowser#main2=n3nown 'ource9 -o&rowser 8ot disconnected5 reconnectin8 ### 1onnectin8 to 10#164#38#103!56834 21orba'ecurit@/*AA5 corba(class/"5 ?a>a/1#6#0("$5 ?acoms/%73+"55 ?acorb/%73+019 BBBB Welcome to the 'imple -o &rowser 2>ersion 3#09: 4r@in8 file/0>ar0opt0ericsson0amos0moshell(lo8files0rud@f0lo8s(moshell0tempfiles0"0130731 1"4547("16570ior"1657 BBBB 4est 1onstruction *7BBBB Cmobrowser(pid / 1$066 1onnected to 10#164#38#103 2'ub)etwor3/*)%-(%**4(-*(%5'ub)etwor3/%)674085-e1ontext/3410658G5-ana8ed,lement/19
Dlease %esponse to! )oc(trExl#co#id 1c! )etwor3%e8ional*F1 44Exl#co#id
GersionH 1#0

Da8e 1 of "

Vendor Escalation Trouble Report (TR) Form Sol$ed problem )en*or Res+onses (esponse by: (esponse Date: (emedy /losed Date : (estoration /losed Date : Detail of actions/troubleshooting (include attachments if any): (esponse Time: (emedy /losed Time : 0ardware (eplacement : (estoration /losed Time : ( ) .es ( ) No %endor Ticket Number: Dlease %esponse to! )oc(trExl#co#id 1c! )etwor3%e8ional*F1 44Exl#co#id GersionH 1#0 Da8e " of " .

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