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Changing mix of the work force

 Increased no. of minorities entering occupations requiring greater skills
 Are they equipped with required levels of skills & education

 Increasing levels of formal education for the entire work force
 Jobs don’t match with the personnel  Frustration, absenteeism, grievances, turnover

 More female employees
     Is it better? Increased consumer spending Adaptability to unemployment Overall rise in productivity Increased tendency to acquire professional education & training

Changing mix of the work force  More married female employees  More working mothers         How best to help them Flexi hours Job sharing Child care White collar employees do not tend to form unions Have greater expectation in terms of individual treatment Difficult of evaluate performances Leads to participative appraisal systems like “management by objectives”  Blue collar to white collar shift .