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ACKNOWLEDGEMENT

Sometimes words fall short to show gratitude, the same happened with me during this project.
The immense help and support received from Reliance Money Limited overwhelmed me
during the project.
It was a great opportunity for me to work with Reliance money, pioneers in the field of
stock trading, a part of Reliance Capital Ltd. I am extremely grateful to the entire team of
Reliance Money at ludhiana who have shared their expertise and knowledge with me and
without whom the completion of this project would have been virtually impossible.
My sincere gratitude to Mr. shakti sharma(Center Manager), Reliance money limited,
(LUDHIANA) for providing me with an opportunity to work with Reliance Money Limited
at LUDHIANA as a company project guide who has provided me with the necessary
information and his valuable suggestion and comments on bringing out this report in the best
possible way.

TABLE OF CONTENTS

1. Title
2. Certificate by the project incharge
3. Acknowledgement
4. Objective of the study
5. Industry profile
(5.1) Board of directors
(5.2) Chairman profile
(5.3) Products and brands
(5.4) Awards and recognition
(5.5) Milestones
6.Company profile
(6.1) Reliance capital
(A) Introduction
(B) Chairman profile
(C) Board of directors
(D) Partners of company
(6.2) Reliance money
(A) Introduction
(B) Products and services
(C)Working of relinace money
(D) Competitors

7. Demat account
(7.1) Overview of demat account
(7.2) Procedure of opening demat account
(7.3) Benefits of opening demat account
8.Demat account services
(8.1) By reliance money
(8.2) By sharekhan
9.Documents required to open demat account
(9.1) Reliance money
(9.2) Sharekhan
10. Advantages and disadvantages
(10.1) Reliance money
(10.2) Sharekhan
11. Brokerage and fees
(11.1) Reliance money
(11.2) Sharekhan
12.Demat account complaints
(12.1)Reliance money
(12.2) Sharekhan
13. Questionaire
14.Bibliography

OBJECTIVE OF THE STUDY

• To find the market potential and market penetration of Reliance Money


product offerings in Bhopal.

• To collect the real time information about preference level of


customers using Demat account and their inclination towards various
other brokerage firms e.g. Indiabulls, Sharekhan, Indiainfoline,
Religare, Alankit , Unicon.

• To expand the market penetration of Reliance money.

• To provide pricing strategy of competitors to fight cut throat


competition.

• To increase the product awareness of Reliance money as single


window shop for investment solutions.
INDUSTRY PROFILE

Growth through Vision


"Growth has no limit at Reliance. I keep revising my vision.
Only when you can dream it, you can do it."
Founder

Dhirubhai H. Ambani
RELIANCE GROUP OF COMPANIES

The Reliance – Anil Dhirubhai Ambani Group is among India’s top three private sector
business houses on all major financial parameters, with a market capitalisation of Rs.325,000
crores (US$ 81 billion), net assets in excess of Rs.115,000 crores (US$ 29 billion), and net
worth to the tune of Rs.55,000 crores (US$ 14 billion)

Reliance Money is a comprehensive electronic transaction platform offering a wide range of


asset classes. Its Endeavour is to change the way India transacts in financial markets and
avails financial services. Reliance Money is a single window, enabling you to access,
amongst others in Equities, Equity & Commodities Derivatives, Mutual Funds, IPOs, Life &

General Insurance products, Offshore Investments, Money Transfer, Money Changing and
Credit Cards.
Reliance Money is a group company of Reliance Capital; one of India's leading and fastest
growing private sector financial services companies, ranking among the top 3 private sector
financial services and banking companies, in terms of net worth. Reliance Capital Ltd. has
interests in asset management, life and general insurance, private equity and proprietary
investments, stock broking and other financial services. Reliance Capital is one of India’s
leading and fastest growing private sector financial services companies, and ranks among the
top 3 private sector financial services and banking companies, in terms of net worth. The
company has interests in asset management and mutual funds, life and general insurance,
private equity andproprietary investments, stock broking and other activities in financial
services
BOARD OF DIRECTORS
Dhirubhai H. Ambani
Founder Chairman Reliance Group
December 28, 1932 - July 6, 2002

Board of Directors of Reliance Industries Limited

Mukesh D. Ambani

Chairman & Managing


Director

Nikhil R. Meswani
Hital R. Meswani H.S.Kohli
Executive Director Executive Director
Executive Director
Ramniklal H.
Mansingh L. Bhakta Yogendra P. Trivedi
Ambani

Dr. D. V. Kapur M. P. Modi S. Venkitaramanan

Dr. RaghunathAnant
Prof. Ashok Misra Prof. Dipak C Jain
Mashelkar

CHAIRMAN PROFILE
Dhirubhai H. Ambani

Dhirubhai Ambani
December 28, 1932
Born
Chorwad, Gujarat, British India
July 6, 2002 (aged 69)
Died
Mumbai, Maharashtra, India
Occupation Industrialist/Entrepreneur
Net worth ▲ US$6.10 Billion
Religious
Hindu
beliefs
Spouse(s) Kokilaben Ambani
Mukesh Ambani
Anil Ambani
Children
Nina Kothari
Deepti Salgaonkar

PRODUCTS AND BRANDS


The Company expanded into textiles in 1975. Since its initial public offering in 1977, the
Company has expanded rapidly and integrated backwards into other industry sectors, most
notably the production of petrochemicals and the refining of crude oil.
The Company now has operations that span from the exploration and production of oil and
gas to the manufacture of petroleum products, polyester products, polyester intermediates,
plastics, polymer intermediates, chemicals and synthetic textiles and fabrics.
The Company from time to time seeks to further diversify into other industries. In January
2006, the Company approved a plan to establish a retail business through a subsidiary
Reliance Retail Limited that will operate, among other things, supermarkets, convenience
stores and specialty stores across India. The Company approved initial expenditure of US$
750 million to fund the initial stages of this plan.
The Company's subsidiary Reliance Jamnagar Infrastructure Limited is currently establishing
infrastructure facilities such as roads and buildings for the proposed Special Economic Zone
(SEZ) at Jamnagar, Gujarat.
The Company's major products and brands, from oil and gas to textiles are tightly integrated
and benefit from synergies across the Company. Central to the Company's operations is its
vertical backward integration strategy; raw materials such as PTA, MEG, ethylene, propylene
and normal paraffin that were previously imported at a higher cost and subject to import
duties are now sourced from within the Company. This has had a positive effect on the
Company's operating margins and interest costs and decreased the Company's exposure to the
cyclicality of markets and raw material prices. The Company believes that this strategy is also
important in maintaining a domestic market leadership position in its major product lines and
in providing a competitive advantage.
The Company's operations can be classified into four segments namely:
• Petroleum Refining and Marketing business
• Petrochemicals business
• Oil and Gas Exploration & Production business
• Others
The Company's refinery at Jamnagar is the third largest refinery at a single location in the
world.
The Company is:
• The world's largest producer of Polyester Fibre and Yarn
• 4th largest producer of Paraxylene (PX) and Purified Terepthalic Acid (PTA)

AWARDS AND RECOGNITION

2007-2008
• Shri Mukesh Ambani was awarded the Defence India Excellence Award 2007. The
Award is a salute to those who have made the country proud.

• Shri Mukesh Ambani was conferred the Indian of the Year Award by NDTV. This is
India’s most prestigious award for outstanding contribution towards the betterment of
the nation. Shri Mukesh Ambani received the coveted award in the Business
Category.

• Shri Mukesh Ambani was conferred the Outstanding Business Leader of the Year
Award by CNBC TV18.

• Shri Mukesh Ambani was awarded the Business Leadership Award 2007 by NDTV
Profit.

• Shri Mukesh Ambani was conferred the Leadership Award for Global Vision by the
United States India Business Council.
• Shri Mukesh Ambani was elected to be a member of the Honorary Fellows of The
Institution of Chemical Engineers, UK.

• On invitation to Shri Mukesh Ambani, Reliance Industries Limited became a Council


Member of World Business Council for Sustainable Development (WBCSD) in July
2007. Presently, Shri Mukesh Ambani is the only Indian CEO who is Council
Member of WBCSD.

Corporate Ranking and Ratings:-

Reliance featured in the Fortune Global 500 list of ‘World’s Largest Corporations’ for the
fourth consecutive year.
• Ranked 269th in 2007 having moved up 73 places from the previous year.

• Featured as one of the world’s Top 200 companies in terms of Profits.

• Among the top 25 climbers for two years in a row.

• Featured among top 50 companies with the biggest increase in Revenues.

• Ranked 26th within the refining industry.


Reliance is ranked 182nd in the FT Global 500 (up from previous year’s 284th rank).
• PetroFed, an apex hydrocarbon industry association, conferred the PetroFed 2007
awards in the categories of “Refinery of the Year” and “Exploration & Production -
Company of the Year”.

• Brand Reliance was conferred the “Bronze Award” at The Buzziest Brands Awards
2008, organized by agencyfaqs!

• Institute of Economic Studies conferred the “Udyog Ratna” award in October 2007
for contributions to the industry.

• Chemtech Foundation conferred the “Hall of Fame” in February 2008 for sterling
contributions to the industry.

• Chemtech Foundation conferred the “Outstanding Achievement - Oil Refining” for


work at the Jamnagar Manufacturing Division.

• Petroleum Federation of India conferred the “Refinery of the Year Award - 2007” to
Jamnagar Manufacturing Division

Exports
• “The Plastics Export Promotion Council - PLEXCOUNCIL Export Award” in the
category of Plastic Polymers for the year 2006-2007 was awarded to Reliance being
the largest exporter in this category.

Health, Safety and Environment


• Jamnagar Manufacturing Division was conferred the “Golden Peacock Award for
Occupational Health & Safety - 2007” by Institute of Directors.

• Jamnagar Manufacturing Division was conferred the “ICC Award for Water
Resource Management in Chemical Industry”.

• Jamnagar Manufacturing Division was conferred the “Good House Keeping Award”
from Baroda Productivity Council.

• Jamnagar Manufacturing Division was conferred the “BEL-IND” Award for the best
scientific paper at the 58th National Conference of Occupational Health.

• Naroda Manufacturing Division was conferred the “Safety Award and Certificate of
Appreciation” presented by Gujarat Safety Council & Directorate of Industrial
Safety & Health, Gujarat State for the recognition of safety performance at the 29th
State Level Annual Safety Conference.

• Dahej Manufacturing Division received “BSC 5-Star” rating from British Safety
Council, UK.

• Dhenkanal Manufacturing Division received the “2nd Prize for Longest Accident
Free Period” from the Hon’ble Minister of Labour, State of Orissa.

• Hoshiarpur Manufacturing Division bagged the First Prize in “Safety in Punjab”,


organized by Punjab Safety Council.

• Patalganga Manufacturing Division won the “Gold Medal at CASHe (Change


Agents for Safety, Health and Environment) Conference”. It also won the III Prize in
Process Management category for Presentation on Safety through Design in
chemical process industry in Petrosafe 2007 Conference.

• Kurkumbh Manufacturing Division won the “Greentech Safety Award silver trophy”
for outstanding achievement in safety management in chemical sector.

• Hazira Manufacturing Division received the “TERI Corporate Environmental Award


(Certificate of Appreciation)” for PET recycling project.

• Nagothane Manufacturing Division received the “Shrishti G-Cube Award for Good
Green Governance” from Minister for Commerce and Industry, on World Earth Day.

Training and Development


• Jamnagar Refinery was adjudged the winner of the “Golden Peacock National
Training Award -2007”.

• Patalganga Manufacturing Division won the “ASTD (American Society for Training
& Development) Excellence in Practice Award” for innovative practice titled
Learning Function’s role as Business partner: Empowering people with Knowledge
to achieve Business Goals.
• Reliance won the CNBC TV-18 instituted Jobstreet.com Jobseekers’ Employer of
Choice Award.

Energy Excellence

• Exploration & Production (E&P) Division won “The Infraline Energy Excellence
Awards 2007: Hydrocarbon Columbus Award for Excellence in Petroleum
Exploration”.

• Patalganga Manufacturing Division won the First Prize in “Energy Conservation in


State of Maharashtra” organized by Maharashtra Energy Development Agency
(MEDA).

• Jamnagar Manufacturing Division won the “Oil & Gas Conservation Award -2007”
from the Centre for High Technology, Ministry of Power & Natural Gas for the
excellent performance in reduction/elimination of steam leaks in the plant.

• Jamnagar Manufacturing Division was the recipient of the “Infraline Energy Award-
2007” by Ministry of Power.

• Hazira Manufacturing Division won the Government of India Energy Conservation


Award (2007) conferred by the Bureau of energy efficiency and Ministry of Power.

• Hazira Manufacturing Division was adjudged “Excellent Energy Efficient Unit” at


Energy Summit - 2007 by CII.

• Vadodara Manufacturing Division received the CII award for “Excellence in Energy
Management - 2007” as energy efficient unit. This division also received the 2nd
prize in “National Energy Conservation Award - 2007” from Bureau of Energy
efficiency, Ministry of Power, Government of India.

• The Company’s manufacturing divisions at Vadodara and Hazira were honoured


with CII-National award for excellence in water management - 2007 as water
efficient unit in “Within the fence” category. Additionally, Hazira Manufacturing
Division was honoured as water efficient unit “Beyond the Fence” category.

Quality
• For the first time ever, globally, a petrochemical company bagged the “Deming
Prize for Management Quality”. “The Quality Control Award for Operations
Business Unit 2007” was awarded to the Hazira Manufacturing Division for
Outstanding Performance by Practicing Total Quality Management.
• “QUALTECH PRIZE 2007”, which recognizes extraordinary results in
improvement and innovation, was won by Hazira Manufacturing Division for its
Small Group Activity Project.

• Vadodara Manufacturing Division’s Polypropylene-IV (PP-IV) plant was conferred


the “Spheripol Process Operability Award-2006” for the highest operability rate with
an on stream factor 98.97% by M/s. BASELL, Italy.

• Allahabad Manufacturing Division won the “Excellent Category Award” at National


Convention of Quality Circle (NCQC) - 07.

Six-Sigma
• Lean Six sigma project on “Reducing retention time of caustic soda lye tankers at
Jamnagar” won the 1st prize in the national level competition held by Indian
Statistical Institute (ISI).

• Patalganga Manufacturing Division’s Six Sigma Project on Improve Transfer


Efficiency for Automatic winders in PFY won the 2nd Prize for “Best design for Six
Sigma Project in International Six Sigma Competition” organized by IQPC
(International Quality and Productivity center).

• Barabanki Manufacturing Division won the 3rd prize in “All India Six Sigma case
study contest 2008” for the Case study on “Reduction of waste of Plant 2 from 16%
to 8%”.

• Hoshiarpur Manufacturing Division won the 2nd prize in “Six Sigma competition at
National Level” organized by ISI and Quality Council of India (in manufacturing
category), while Dhenkanal and Barabanki Manufacturing Divisions won the 3rd
prize.

• Vadodara Manufacturing Division’s Six Sigma project won the 1st prize as the “Best
Six Sigma project” at National level by CII.

Technology, R&D and Innovation


• Vadodra Manufacturing Division’s R&D bagged an award from Indian Institute of
Chemical Engineers for Excellence in Process / Product Development for the work
on “Eco friendly Process for Acetonitrile Recovery”.

• “DSIR National Award for R&D Efforts in Industry (2007)” was conferred on
Hazira Manufacturing Division for the Cyclehexane Recovery Project.

• Patalganga Manufacturing Division’s Project titled Augmentation of ETP and use of


biogas in Fired heaters won the “Best Innovative Project” from CII.

• Reliance bagged the “Innovation Award at Tech Converge 2007” for innovative
developments in short-cut fibres.

• Hazira Manufacturing Division won the “Golden Peacock Innovation Award - 2007”
for its Cyclohexane Recovery Process.
Information Technology

• “CIO of the Year Award” for the best IT-enabled organization in India for the Year
2007.

• “Ones to Watch - CIO - USA Award”, for figuring among the top 20 organizations
fostering excellence in IT team.

• “The Skoch Challenger Award” conferred for the best IT Head (managing the most
IT enabled organization) of the Year 2007.

MILE STONES

Starting as a small textile company, Reliance has in its journney crossed several milestones to
become a Fortune 500 company in less than 3 decades.
Reliance continues to cross newer & bigger milestones in its quest for what is known as
"Growth is Life".
Major Milestones
2008

• During the year, Reliance signed an agreement to acquire certain polyester


(capacity) assets of Hualon, Malaysia.

• In the Refining & Marketing business, Reliance took over majority control of Gulf
Africa Petroleum Corporation (GAPCO) and started shipping products to the East
African markets.

• Reliance also signed MoU with GAIL (India) Limited to explore opportunities of
setting up petrochemical plants in feedstock rich countries outside India.

• Reliance Petroleum Limited (RPL) continued the second year of implementation of


its refinery project with an overall project progress of 90%.

• During the year, Reliance Retail Limited (RRL) continued its rollout of stores across
various verticals and formats. Reliance Retail today operates over 590 stores in 57
cities, spanning 13 states, with over 3.5 million square feet of trading space.
2007
• RIL completes a landmark acquisition of IPCL.

• Reliance Retail entered the organised retail market in India with the launch of its
convenience store format under the brand name of ‘Reliance Fresh’.

• The world’s largest polyester expansion project commissioned during the year. We
brought a Polyester capacity of 550 KTA on stream at globally competitive costs in a
record time of eighteen months. With this expansion, our polyester capacity has been
augmented to 2 million tonnes per year. Subsequently, Reliance now have 4% of
global polyester capacity and 6% of global production.

• During the year, we expanded our polypropylene (PP) capacity by 280 KTA at
Jamnagar that increased the combined capacity to 1,710 KTA. With this expansion,
we now have 3.5% of global PP capacity and 3.6% of global PP production.
2006

• RIL commences the setting up of a new export-oriented refinery through its


subsidiary, Reliance Petroleum Limited (RPL). The refinery will have a total
atmospheric distillation capacity of approximately 580,000 barrels per stream day
with a Nelson Complexity of 14.0 and an integrated polypropylene plant with a
capacity of 0.9 Million TPA. The capital cost of the RPL project is estimated at Rs
27,000 crore (approximately US$ 6 billion). RPL completes its US$ 1.2 billion
Initial Public Offering of equity shares which received an overwhelming response
across different classes of investors.

• Reliance's debt ratings from S&P and Moody's pierce India's sovereign ratings.

• Reliance becomes India's first private sector enterprise to cross US$2 billion profit
mark.
2005

• The Mumbai High Court, shareholders and creditors approve demerger proposal
2004

• Reliance Industries Limited (RIL) emerged as the 'Petrochemicals Company of the


Year' at the prestigious sixth annual Platts Global Energy Awards ceremony in New
York, USA

• The Board of Directors of Reliance Industries Limited approved the buyback of its
fully paid up equity shares of Rs.10 each, at a price not exceeding Rs 570 per share,
payable in cash, up to an aggregate amount not exceeding Rs 2,999 crore. This
amount represents the limit of 10% of the total paid up equity share capital and free
reserves of the Company as on March 31, 2004.

• The European Commission approved the acquisition of the German specialty


polyester manufacturer 'Trevira' by Reliance.

• Reliance Industries emerged as the first and only private sector company from India
to feature in the 2004 Fortune Global 500 list of World's Largest Corporations.
• Reliance announced it had struck gas off the Orissa Coast in the Bay of Bengal.

• RIL became the first private sector company in India to record a net profit of US
dollar of over 1 billion.

• Reliance Associate, Sunbright, signed a Memorandum of Understanding (MoU)


with National Organic Chemicals Industries Limited (NOCIL) to take over its
Petrochemicals and Plastics Products Divisions.
2003

• Reliance announces Strategic Alliance with Bongaigaon Refinery & Petrochemicals


Ltd. (BRPL) to restart PSF manufacturing at BRPL.

• Reliance Infocomm acquires FLAG Telecom, a multinational telecom company


providing bandwidth through its undersea cable network comprising of over 50,000
kms of undersea fiber optic cable that spans four continents and connects the key
regions of Asia, Europe, Middle East and the USA.
• State-of-the-art Research and Technology Centre is inaugurated at Reliance's
Patalganga complex to develop differentiated polyester products.

• Reliance strikes oil in an onshore block in Yemen, where it has an equity oil
position.

• Reliance's refinery at Jamnagar was ranked best in Shell Benchmarking for the third
consecutive year in 'Energy and Loss' performance from amongst 50 refineries
worldwide.

• Reliance dedicates 23rd January as Shareholder's Day on the occasion of 25 years of


the company going public - A story of Relationship and Trust.

• BSES, one of the premier utility companies of the country, engaged in the
generation, transmission and distribution of electricity becomes part of the Reliance
Group and Mr. Anil D Ambani is appointed its Chairman.
2002

• Reliance Infocomm to launch various telecom services on 28th December -


beginning with Gujarat, the Infocomm revolution will cover thousands of villages
and hundreds of cities across the country. Reliance Infocomm will become a major
catalyst for changing the face of India and improving the quality of life of Indians.

• Reliance announced India's biggest gas discovery in nearly three decades and one of
the largest gas discoveries in the world during 2002. The in place volume of natural
gas is in excess of 7 trillion cubic feet, equivalent to about 1.2 billion barrels of
crude oil. This is the first ever discovery by an Indian private sector company.

• Reliance acquired control of Indian Petrochemicals Corporation Limited (IPCL) -


India's second largest petrochemicals company.

• Reliance signed MOU with DuPont Polyester Technologies to license the


revolutionary resin technology NG-3 from DuPont. Reliance announced its plan for
the expansion of PET capacity by 220,000 tonnes per year.

• The merger of Reliance Petroleum Limited with Reliance Industries Limited was
announced - largest ever merger in India - Reliance Industries became the largest
private sector company in India on all major financial parameters including sales,
profits, net worth, assets, and exports.
2001

• Reliance Industries Ltd. and Reliance Petroleum Ltd. became India's two largest
companies in terms of all major financial parameters

• Dhirubhai Ambani was conferred The Economic Times Award for Corporate
Excellence for Lifetime Achievement
1999-2000

• Jamnagar Petrochemicals complex and bulk of integrated refinery complex


commissioned comprising:

• World's largest grassroots refinery

• India's largest port with capacity of 50 million tpa

• World's largest PX Plant of 1.4 million tpa

• World's largest PP plant of 0.6 million tpa

• Captive power plant of over 300 MW

• World-class product handling, storage, and despatch facilities

• Reliance started commercial production of 27 million tpa refinery, the 5th largest in
the world
1998

• Dhirubhai Ambani was awarded the Dean's Medal by the Wharton School,
University of Pennsylvania, USA, for setting an outstanding example of leadership.

• Reliance completed phase-II expansion of Hazira Petrochemicals Complex


including world's largest multifeed cracker, PET plant, MEG plant, PTA plant, PE
plant
1996-1997

• First corporate in Asia to issue 50 and 100 years bond in US debt market

• Reliance became the first private sector company to be rated by international credit
rating agencies. S&P rated BB+, stable outlook, constrained by the Sovereign
Ceiling. Moody's rated Baa3, Investment grade, constrained by the Sovereign
Ceilings.
1995

• Net profit crossed the Rs 1,000 crore mark (Rs 1,065 crores or US$ 338 million),
unparalleled in the Indian Private sector
1994

• Reliance offered the second Euro issue of GDR


1993

• Reliance Petroleum Limited public issue - India's largest public offering.

• Reliance pioneered the first ever Euro Convertible Bond issue by an Indian
company.
1992

• Reliance raised funds by pioneering foray into overseas capital markets with first
ever international GDR offering by an Indian corporate.

• Reliance commenced the production of High Density Polyethylene (HDPE) at


Hazira.
1991

• Reliance commissioned phase-I of Hazira Petrochemicals Complex - consolidated


its position in polyesters and entered into attractive polymers business - started
VCM and PVC plants.
1988

• Reliance started the PX plant at Patalganga


1987

• Reliance commenced the Linear Alkyl Benzene (LAB) plant at Patalganga


1986

• Reliance started PTA plant at Patalganga.

• Reliance commissioned Polyester Staple Fibre (PSF) plant at Patalganga.


1985

• Reliance entered phase-II of the Polyester Filament Yarn (PFY) plant at Patalganga.
1982

• Reliance launched phase-I of the Polyester Filament Yarn (PFY) plant at Patalganga.
1977
• Reliance went public with IPO - Dhirubhai Ambani introduced equity cult in India,
a new model of business leadership from a base of the broadest public shareholding.

Financial Milestones
2008

• Revenue crossed Rs. 130,000 crore mark (Rs. 139,269 crore, US$ 34.7 billion),
Net Profit crossed Rs. 15,000 crore mark (Rs. 19,458 crore, US$ 4.9 billion) and
Total Assets crossed Rs. 140,000 crore mark (Rs. 149,839crore, US$ 37.3
billion), unparalleled in the Indian Private sector.

• Exports crossed Rs. 80,000 crore mark (Rs. 83,492 crore, US$ 20.8 billion),
13.4% of India's total exports.

• RIL declares Dividend of 130%. Payout of Rs 1,631 Crore, highest in the Indian
Private Sector.
2007

• Revenue crossed Rs. 100,000 crore mark (Rs. 118,354 crore, US$ 27 billion), Net
Profit crossed Rs. 10,000 crore mark (Rs. 11,943 crore, US$ 2.75 billion) and
Total Assets crossed Rs. 100,000 crore mark (Rs. 117,353 crore, US$ 27 billion),
unparalleled in the Indian Private sector.

• Exports crossed Rs. 60,000 crore mark (Rs. 66,627 crore, US$ 15 billion), 12% of
India's total exports.

• RIL declares Dividend of 110%. Payout of Rs 1,440 Crore, highest in the Indian
Private Sector.
2006

• RIL places $300 million in US Private Placement Market. First ever Indian
company to raise money through this route.

• RIL declares Dividend of 100%. Payout of Rs 1,393 Crore, Highest In Private


Sector.

• RPL a subsidary of RIL completes its US$ 1.2 billion Initial Public Offering of
equity shares with an overwhelming response across different classes of investors.
Chevron to Purchase 5 % Stake in RPL for USD 300 Million. Option to Increase
Stake to 29 %.
2005
• Launches US $ 348 Million Syndicated Term Loan Facility. Aims To Replace
Existing High Cost Loans.

• Reliance Successfully Closes US$ 350 Million Multi Currency Term Loan.
2004

• Reliance signs EUR 116.2 million Export Credit Agency (ECA) backed Buyer's
Credit Facility provided by Deutsche Bank. RIL avails an ECA cover for the first
time in 22 years.

• Reliance emerges as India's Greenest private sector company amongst the private
sector with an overall rank of number two in a BT - ACNielsen ORG-MARG
survey of shareholder perception published in Business Today's October issue.

• Reliance Industries concludes re-pricing of USD 687.50 million Syndicated Term


Loan facilities.

• Reliance Group emerges as India's Largest Wealth Creator in the private sector
for the Year 2003-04.
2003

• RIL - First Indian private sector company to record net profit of over Rs 4,000
crore in one financial year.
2002

• RIL - First Indian private sector company to record Net Profit of over Rs. 1,000
crores in one quarter.

• Reliance among ten most creditworthy companies in Asia.

• Reliance Completes Acquisition of IPCL.


2001

• RPL raises USD 750 million syndicated loan - deal named capital market deal of
the year by IFR Asia.

• Group revenues cross Rs. 60,000 crore (Rs. 60,160 crores), Reliance becomes
largest business group in India.

• RIL and RPL become India's two largest companies in terms of all major financial
parameters.
2000

• Group profits cross Rs. 2,500 crore mark, Revenues cross Rs. 20,000 crore mark
(Rs. 21,541 crores) and Total assets cross Rs. 50,000 crore (Rs. 52,094 crores).
1998
• Total Assets cross Rs. 35,000 crore (Rs. 35,445 crore) and Revenues cross Rs.
14,000 crore (Rs. 14,115 crore).
1997

• First corporate in Asia to issue 50 and 100 years bond in US debt market.
1996

• Reliance became the first private sector company to be rated by international


credit rating agencies. S&P rated BB+, stable outlook, constrained by the
Sovereign Ceiling. Moody's rated Baa3, Investment grade, constrained by the
Sovereign Ceilings.

• Net profit crossed the Rs.1,000 crore mark (Rs 1,065 crores or US$ 338 million),
unparalleled in the Indian Private sector.

1994

• Offered the second Euro issue of GDR.


1993

• India's largest public offering - Reliance Petroleum Issue.

• Offered the first Euro Convertible bond issue


1992

• Set a record with Reliance Twin issues that received over 1 million investor
applications.

• Offered the first ever Euro Issue of Global Depository Receipts by an Indian
company
1991

• Reliance commissioned phase-I of Hazira Petrochemicals Complex - consolidated


its position in polyesters and entered into attractive polymers business - started
VCM and PVC plants.
1988

• Sales cross Rs. 1,000 crores mark (Sales for the year Rs. 1,778 crores).
1987

• Reliance commenced the Linear Alkyl Benzene (LAB) plant at Patalganga.


1986

• Reliance started PTA plant at Patalganga.


• Reliance commissioned Polyester Staple Fibre (PSF) plant at Patalganga.
1985

• Total Assets cross Rs. 1,000 crores.

COMPANY PROFILE
Reliance Capital

INTRODUCTION
Reliance Capital Ltd is a part of the Reliance - Anil Dhirubhai Ambani Group, and is ranked
among the 25 most valuable private companies in India. Reliance Capital is one of India's
leading and fastest growing private sector financial services companies, and ranks among the
top 3 private sector financial services and banking groups, in terms of net worth.Reliance
Capital has interests in asset management and mutual funds, life and general insurance,
private equity and proprietary investments, stock broking, depository services, distribution of
financial products, consumer finance and other activities in financial services.

The Reliance Anil Dhirubhai Ambani Group is one of India's top 2 business houses, and has a
market capitalization of over Rs.2,90,000 crore (US$ 75 billion), net worth in excess of
Rs.55,000 crore (US$ 14 billion), cash flows of Rs. 11,000 crore (US$ 2.8 billion) and net
profit of Rs. 7,700 crore (US$ 1.9 billion)

RELIANCE CAPITAL OUTLINE


RELIANCE
CHAIRMAN PROFILE
CAPITAL

RELIANCE RELIANCE RELIANCE

MONEY LIFE INSURNACE GENERAL

INSURANCE

RELIANCE RELIANCE

MUTUAL MUTUAL
FUNDS FUNDS

Regarded as one of the foremost corporate leaders of contemporary India, Shri Anil
Dhirubhai Ambani is the chairman of all listed companies of the Reliance ADA Group,
namely, Reliance Communications, Reliance Capital, Reliance Energy, Reliance Natural
Resources and Reliance Power.He is also Chairman of the Board of Governors of Dhirubhai
Ambani Institute of Information and Communication Technology, Gandhi Nagar, Gujarat.Till
recently, he also held the post of Vice Chairman and Managing Director in Reliance
Industries Limited (RIL), India's largest private sector enterprise. Anil Dhirubhai Ambani
joined Reliance in 1983 as Co-Chief Executive Officer, and was centrally involved in every
aspect of the company's management
If we look for examples to prove this quote then we can find many but there is none like that
of Reliance Money. The company which is today known as the largest financial service
provider of India.

Reliance Capital has interests in asset management and mutual funds, life and general
insurance, private equity and proprietary investments, stock broking, depository services,
distribution of financial products, consumer finance and other activities in financial
services.Reliance Mutual Fund is India's no.1 Mutual Fund. Reliance Life Insurance is India's
fastest growing life insurance company and among the top 4 private sector insurers. Reliance
General Insurance is India's fastest growing general insurance company and the top 3 private
sector insurers.
Reliance Money is the largest brokerage and distributor of financial products in India with
more than 2.5 million customers and the largest distribution network. Reliance Consumer
finance has a loan book of over Rs. 8,000 crores at the end of June 2008. Reliance Capital has
a net worth of Rs.6,862 crores (US$ 1.6 billion) and total assets of Rs. 19,940 crores (US$
4.6 billion) as of June 30, 2008 and over 26,000 employees.Money has increased its market
share among private financial companies to nearly Convenient & effective – Anytime &
anywhere financial transaction capability. Launched inApril 2007. It provides the Flat fees
system. It has 2.2 million customers in 1 year of official launch. It has over 5,000 outlets
across 700 towns/cities. Average daily turnover – in excess of Rs 2,000 crores. Considering
the entire life market, including the Rs. 12,890 crores booked by life insurance Corporation,
Reliance life insurance market share works out to around 6.25% .The life insurance market
continuous to be dominated
by LIC which has about 67% share this only a marginal dip from its 73% share in end-July .
These comparisons are only for first year or new business premium

BOARD OF DIRECTORS
Anil Dhirubhai Ambani - Chairman
Regarded as one of the foremost corporate leaders of contemporary India, Shri Anil D
Ambani, 50, is the chairman of all listed companies of the Reliance ADA Group, namely,
Reliance Communications, Reliance Capital, Reliance Energy, Reliance Natural Resources
and Reliance Power. He is also Chairman of the Board of Governors of Dhirubhai Ambani
Institute of Information and Communication Technology, Gandhi Nagar, Gujarat. Till
recently, he also held the post of Vice Chairman and Managing Director in Reliance
Industries Limited (RIL), India's largest private sector enterprise. Anil D Ambani joined
Reliance in 1983 as Co-Chief Executive Officer, and was centrally involved in every aspect
of the company's management over the next 22 years. He is credited with having pioneered a
number of path-breaking financial innovations in the Indian capital markets. He spearheaded
the country's first forays into the overseas capital markets with international public offerings
of global depositary receipts, convertibles and bonds. Starting in 1991, he directed Reliance
Industries in its efforts to raise over US$ 2 billion. He also steered the 100-year Yankee bond
issue for the company in January

Amitabh Jhunjhunwala - Vice-Chairman


Shri Amitabhabh Jhunjhunwala, 51, is a Fellow Chartered Accountant. He has vast
experience in the areas of financial services and capital markets. Shri Jhunjhunwala was
appointed to the Board on March 7, 2003 and was appointed Vice Chairman on March 20,
2006. He is a Director on the Board of Harmony Art Foundation and Reliance Anil Dhirubhai
Ambani Group Pvt. Ltd.
Rajendra Chitale - Independent Director

Shri Rajendra P. Chitale, 46, an eminent Chartered Accountant, is the


Managing Partner of M/s M. P. Chitale & Associates. He is a Director on boards of the
National Securities Clearing Corporation Limited, Asset Reconstruction Company (India)
Ltd, Hinduja TMT Limited, HTMT Global Solutions Ltd, Ambuja Cement Limited, SME
Rating Agency of India Limited, Ishan Real Estate PLC and Reliance General Insurance
Company Ltd. He is also a member of the advisory board of the Insurance and Regulatory
Authority of India (IRDA). He has also served on the boards of Life Insurance Corporation of
India, Unit Trust of India, SBI Capital Markets Ltd., National Stock Exchange of India Ltd.
and Small Industries Development Bank of India.

Shri C. P. Jain

Shri C.P. Jain, 61, is the former Chairman and Managing Director of NTPC Ltd. (National
Thermal Power Corporation). Shri Jain has an illustrious career spanning over four decades
of contribution in the fields of financial management, general management, strategic
management and business leadership. He is a fellow member of the Institute of Chartered
Accountants of India with an advanced diploma in Management and is a law graduate. Shri
C. P. Jain joined the Board of NTPC in 1993 as Director (Finance), was elevated as Chairman
& Managing Director in September 2000 and superannuated in March 2006. He is Chairman
of the Global Studies Committee of World Energy Council (WEC), world's largest energy
NGO with nearly hundred member-nations. He has been on several important committees of
the Government of India, latest being the 'Adhoc Group of Experts on Empowerment of
CPSEs'. He was Chairman of Standing Conference of Public Enterprises (SCOPE) between
April 2003 and March 2005. He is a Director on the Board of IL & FS Infrastructure
Development Corporation and, is also a member of the Audit Advisory Board of the
Comptroller and Audit General of India.
PARTNERS OF COMPANY
RELIANCE MONEY

INTRODUCTION
Reliance money is a part of the reliance Anil Dhirubhai Ambani Group and is promoted by
Reliance capital, the fastest growing private sector financial services company in India,
ranked amongst the top 3 private sector financial companies in terms of net worth.
Reliance money is a comprehensive financial solution provider that enables you to carry out
trading and investment activities in a secure, cost-effective and convenient manner. Through
reliance money, you can invest in a wide range of asset classes from Equity, Equity and
commodity Derivatives, Mutual Funds, insurance products, IPO’s to availing services of
Money Transfer & Money changing.
Reliance Money offers the convenience of on-line and offline transactions through a variety
of means, including its Portal, Call & Transact, Transaction Kiosks and at it’s network of
affiliates.

Some key steps of the company that are as…..


“Success is a journey, not a destination.” If we look for examples to prove this quote then
we can find many but there is none like that of Reliance Money. The company which is today
known as the largest financial service provider of India.

Success sutras of Reliance Money


The success story of the company is driven by 9 success sutras adopted by it namely
Trust, Integrity, Dedication, Commitment, Enterprise, Hard work, Home work, Team work
play, Learning and Innovation, Empathy and Humility and last but not the least it’s the
Network .
These are the values that bind success with Reliance Money.

Vision of Reliance Money


To achieve & sustain market leadership, Reliance Money shall aim for complete customer
satisfaction, by combining its human and technological resources, to provide world class
quality services. In the process Reliance Money shall strive to meet and exceed customer's
satisfaction and set industry standards.

Mission statement
“Our mission is to be a leading and preferred service provider to our customers, and we aim
to achieve this leadership position by building an innovative, enterprising , and technology
driven organization which will set the highest standards of service and business ethics.”
EQUITY
Reliance Money offers its clients competitively priced Equity broking, PMS and Portfolio
Advisory Services. Trading execution assistance provided to clients. In addition Reliance
Money provides independent and unbiased view on markets along with trading strategies and
entry / exit points for taking an informed decision.

Mutual Funds
A mutual fund is a professionally managed fund of collective investments that collects money
from many investors and puts it in stocks, bonds, short-term money market instruments,
and/or other securities.
Reliance Money offers dedicated research & expert advice on Mutual Funds. Mutual funds
are considered to have low risk factors owing to diversification of assets into various sectors
and scripts or instruments within.
A mutual fund is a common pool of money into which investors place their contributions
that are to be invested in acoordance with a stated objective.Then the ownership of the
fund is just “joint” and “mutual”; the fund belongs to all investors.
INSURANCE

Life-Insurance
Reliance Money assists its clients in choosing a customized plan which will secure the
family’s future and their expenses post-retirement. Clients can choose from different plans of
almost all Insurance Companies where they can invest their money. Clients can choose from
products and services that channelise their savings and protect their needs while guaranteeing
security and returns for life. A team of experts will suggest the best Insurance scheme which
suits the client’s requirement.

GENERAL INSURANCE
General Insurance is all about protecting against all kind of insurable risks. Reliance Money
assists you in areas of Health insurance, Travel insurance, Home insurance and Motor
insurance.

COMMODITIES
A single platform to trade on both the major commodity exchanges i.e. NCDEX and MCX. In
addition In-house research desk shall provide research reports on all major commodities
which shall enable in getting views for trading and diversify client’s holdings. Trade
Execution assistance is also provided to clients.

STRUCTURED PRODUCTE/ART INVESTMENT


Structured Products is a new class of financial products for investors apprehensive of
increased volatility in stock markets. Specially designed products could include Equity,
Index-linked in nature, Real Estate Funds, Art Funds, Overseas Investments and
Infrastructure Investments.

TAX PLANNING
With a view to provide complete wealth management solutions, Reliance Money’s
wealthmanagement offerings include tax related services like:
Tax Planning & advisory
Filing Tax returns for individuals

REAL ESTATE ADVISORY SERVICE


Broking Model for lease/rent and buy/sell of property
Property Valuation
Real-estate Consulting – Corporate earnings model, Lease rentals, etc.

OFFSHORE INVESTMENT
Reliance Money provides a unique opportunity to invest in international financial markets
through the online platform which includes different product ranges.
WORKING OF RELIANCE MONEY
COMPETITORS OF RELIANCE MONEY
Reliance Money serves a vast range of all financial products like advisory services,
Mutual funds, Demat Accounts, Insurances, Gold etc, so all the companies who offer these
services are the competitors of the Reliance Money. There are many competitors for Reliance
Money on this basis and almost all of them offer the services which Reliance Money offers.
Few Major competitors are:
• India bulls
• Anand Rathi securities
• ICICI Securities.
• Sharekhan
• Kotak Securities
• India Infoline

India Infoline Ltd


India Infoline Ltd is listed on both the leading stock exchanges in India, viz. the Stock
Exchange, Mumbai (BSE) and the National Stock Exchange (NSE). The India Infoline group,
comprising the holding company, India Infoline Ltd and its subsidiaries, straddles the entire
financial services space with offerings ranging from Equity research, Equities and derivatives
trading, Commodities trading, Portfolio Management Services, Mutual Funds, Life Insurance,
Fixed deposits and other small savings instruments to loan products and Investment banking.
India Infoline also owns and manages the websites.
India Infoline Limited is listed on both the leading stock exchanges in India, viz. the
Stock Exchange, Mumbai (BSE) and the National Stock Exchange (NSE) and is also a
member of both the exchanges. It is engaged in the businesses of Equities broking, Wealth
Advisory Services and Portfolio Management Services. It offers broking services in the Cash
and Derivatives segments of the NSE as well as the Cash segment of the BSE. It is registered
with NSDL as well as CDSL as a depository participant, providing a one-stop solution for
clients trading in the equities market. It has recently launched its Investment banking and
Institutional Broking business.

India Infoline Securities Pvt Ltd


India Infoline Securities Pvt Ltd is a 100% subsidiary of India InfolineLtd, which is
engaged in the businesses of Equities broking and Portfolio Management Services. It offers
broking services in the Cash and Derivatives segments of the NSE as well as the Cash
segment of the BSE.

Sharekhan Securities
Sharekhan was created when SSKI Investor Services Pvt. Ltd., a company in the
securities and equities segment decided to harness the power of the Internet and offer services
to its customers through an online stock trading portal. Sharekhan brings and provides a user-
friendly online trading facility. They also have an extensive all-India ground network of
franchisees across the country.
The company offers its services through a combination of online and offline channels.
The online model comprises a portal, chat facilities, and 'speed trade' terminals. And the
offline model uses a combination of an IVR infrastructure and a team of customer agents to
receive orders over the telephone.

ICICI Securities
ICICI Securities, A subsidiary of ICICI Bank, was set up in February 1993 to provide
investment-banking services to investors in India. As on date ICICI Bank holds 99.9% of the
share capital of ICICI Securities.
ICICI Securities Limited is India’s leading full service investment bank with a dominant
position in all segments of its operations –
• Corporate Finance
• Fixed Income and
• Equities.

Kotak Securities:
Kotak Securities Limited, a 100% subsidiary of Kotak Mahindra Bank, is the stock
broking and distribution arm of the Kotak Mahindra Group. Kotak Mahindra is one of India's
leading financial institutions, offering complete financial solutions that encompass every
sphere of life. From commercial banking, to stock broking, to mutual funds, to life insurance,
to investment banking, the group caters to the financial needs of individuals and corporate.
Kotak also offers stock broking through the branch and Internet, Investments in IPO, Mutual
funds and Portfolio management service.
The Kotak Mahindra Group;

Kotak Mahindra is one of India's leading financial conglomerates, offering complete


financial solutions that encompass every sphere of life. From commercial banking, to stock
broking, to mutual funds, to life insurance, to investment banking, the group caters to the
financial needs of individuals and corporates.
The group has a net worth of over Rs. 5,609 crore, employs around 17,100 people in
its various businesses and has a distribution network of branches, franchisees, representative
offices and satellite offices across 344 cities and towns in India and offices in New York,
London, Dubai, Mauritius and Singapore. The Group services around 3.6 million customer
accounts. Kotak Securities has 195 branches servicing more than 2, 20,000 customers and
coverage of 231 Cities. Kotaksecurities.com, the online division of Kotak Securities Limited
offers Internet Broking services and also online IPO and Mutual Fund Investments.

Indiabulls:
Indiabulls is India’s leading Financial Services and Real Estate Company having over
640 branches all over India. Indiabulls serves the financial needs of more than 4,50,000
customers with its wide range of financial services and products from securities, derivatives
trading, depositary services, research & advisory services, consumer secured & unsecured
credit, loan against shares and mortgage & housing finance. Indiabulls Financial Services
Ltdis listed on the National Stock Exchange, Bombay Stock Exchange.
DEMAT ACCOUNT
OVERVIEW:-
In India, a Demat account, the abbreviation for dematerialized account, is a
type of banking account which dematerializes paper-based physical stock
shares. The dematerialized account is used to avoid holding physical shares:
the shares are bought and sold through a broker. This account is popular in
India. The Securities and Exchange Board of India (SEBI) mandates a Demat
account for share trading above 500 shares. As of April 2006, it became
mandatory that any person holding a Demat account should posses a
Permanent Account Number (PAN), and the deadline for submission of PAN
details to the depositor y lapsed on Januar y 2007.
PROCEDURE OF OPENING DEMAT ACCOUNT

1. Fill demat request form (DRF) (obtained from a depository participant or DP with whom

your depository account is opened).

2. Deface the share certificate(s) you want to dematerialize by writing across Surrendered for

dematerialisation.

3. Submit the DRF & share certificate(s) to DP. DP would forward them to the issuer / their

R&T Agent .

4. After dematerialisation, your depository account with your DP, would be credited with the

dematerialised securities.

BENEFITS OF OPENING A DEMAT ACCOUNT


Demat account has become a necessity for all categories of investors for the
following reasons/ benefits:
• SEBI has made it compulsor y for trades in almost all scrip’s to be
settled in Demat mode. Although, trades up to 500 shares can be
settled in physical form, physical settlement is virtually not taking
place for the apprehension of bad delivery on account of mismatch
of signatures, forgery of signatures, fake certificates, etc.

• It is a safe and convenient way to hold securities compared to


holding securities in physical form..

• No stamp duty is levied on transfer of securities held in Demat


form.

• Instantaneous transfer of securities enhances liquidity.

• It eliminates delays, thefts, interceptions and subsequent misuse of


certificates.

• Change of name, address, registration of power of attorney, deletion


of deceased's name, etc. - can be effected across companies by one
single instruction to the DP.

• Each share is a market lot for the purpose of transactions - so no


odd lot problem.
Any number of securities can be transferred/delivered with one
delivery order. Therefore, paperwork and signing of multiple transfer forms is
done away with. It facilitates taking advances against securities on low
margin/low interest

DEMAT ACCOUNT SERVICES

Reliance Money Demat Account Services


Reliance Money – Transacting and investing simplified.
Get ready to change the way you transact and invest in financial products
and services.Whether you wish to transact in equity, equity & commodity
derivatives, IPO’s offshore investments or prefer to invest in mutual funds,
life & general insurance products or avail money transfer and money
changing services, you can do it all through reliance money.
Simply open a reliance money account and enjoy the convenience of
handling all your key financial transactions through this one window.

Benefits of having a reliance money account

• It’s cost effective


You pay comparatively lower transaction fees. As an introductory offer, we invite you to pay
a flat fee of just Rs. 500/- and 750/- and transact through reliance money. This fee is valid for
two months or a specified transaction value

• Its offers single – window access


Through reliance money’s associates, you can transact in equity, equity and commodities
derivatives, offshore investments mutual funds, IPO’s life insurance, general insurance,
money transfer, money changing and credit cards, amongst others.

• Its convenient
You can access reliance money’s services through

• The internet
• Transaction kiosks
• The phone (call & transact)
• Our all – India network of associates
On an assisted trade (through the call centre or our network of associates) a charge of Rs 12
per executed trade will be applicable.
Its Safe

Your account is safeguarded with a unique security number that changes every 32 seconds.
This number works as a dynamics password to keep your account extra safe.

• Its provides you a demat account


You get your own demat account with reliance capital at an annual fee of just Rs. 50/-.

• Its provides you a 3-in-1 facility.

You can access your banking, trading and demat account through a single window and
transfer funds across accounts seamlessly.

• It provide you value- added services

• Reliable research, including views of external experts with an enviable track record
• Live news updates from Reuters and Dow Jones
• CEO’s / expert views on the economy and financial markets
• Tools that help you plan your investments, tax, retirement, etc. in the personal finance
section
• Risk Analyser for analysis of your risk profile
• Asset allocators to build an appropriate investment portfolio

• Innovative use of technology for facilitating convenient trading/investments – kiosks

(similar to ATM’s)

Reliance Money Provide the kiosks (similar to ATM’s) Facilities, to their customer through
which the customers can trade on available kiosks at the particular Branch of Reliance
Money. The company are going to open these kiosks in the market as the ATM’s of the
Banks.
Reliance Money provides 3 different trading platforms for equity trading:
Insta Trade
Fast Trade
Easy trade
The benefits
• A safe and convenient way to hold securities;
• Immediate transfer of securities;
• No stamp duty on transfer of securities;
• Elimination of risks associated with physical certificates such as bad delivery, fake
securities, delays, thefts etc.;
• Reduction in paperwork involved in transfer of securities;
• Reduction in transaction cost;
• No odd lot problem, even one share can be sold;
• Nomination facility;
• Change in address recorded with DP gets registered with all companies in which
investor holds securities electronically eliminating the need to correspond with each
of them separately;
• Transmission of securities is done by DP eliminating correspondence with
companies;
• Automatic credit into demat account of shares, arising out of
bonus/split/consolidation/merger etc.
• Holding investments in equity and debt instruments in a single account.
SHAREKHAN DEMAT ACCOUNT
SERVICES

SHAREKHAN CLASSIC ACCOUNT

Allow investor to buy and sell stocks online along with following features like

multiple watch lists,integeated banking.demat and digital contracts,real-time portfolio

tracking with price alerts and instant credit and transfers

a..online trading account for investing in equities abd derivatives

b.free trading through phone

c.integration of:online traiding+bank+demat account

d. instant cash transfer facility against purchase and sale of shares

e.IPO investments

f.instantorder and trade confirmations by e-mail

g.single screen interface for cash and derivatives


SHAREKHAN SPEED TRADE ACCOUNT

This accounts for active traderswho trade frequently durin the day’s trading sessions

a. single screen interface for cash and derivatives

b. real-time streaminh quotes with instant order execution and confirmation

c. hot keys similar to a traditional broker terminal

d. alerts and reminders

e. back-up facility to place traders on direct phone lines


.

DOCUMENTS REQUIRED TO OPEN DEMAT ACCOUNT

RELIANCE MONEY:-

The extent of documentation required to open a demat account may vary according to your
relationship with the institution. If you plan to open a demat account with a bank, a savings,
current and, or other account for which the holder have been issued a check book, such holder
has an edge over the non-account holder. In fact, banks usually offer additional incentives to
customers who open a demat account with them. Along with the application form, your
photographs (with co-applicants) and proof of identity/residence/date of birth have to be
submitted. The DPs also ask for a DP-client agreement to be executed on non-judicial stamp
paper. Here is a broad list:
• A canceled check, preferably MICR
• Proof of Identification
• Proof of Address
• Proof of Pan card (mandatory)
• Recent photographs, one and, or more
For proof of identification and, or address self-attested facsimile copies of PAN card, Voter’s
ID, Passport, Ration card, Driver’s license, Photo credit card, Employee ID card, Bank
attestation, latest IT returns and, or latest Electricity/Landline phone bill are sufficient. While
they only ask for photocopies of the documents, they will need the originals for verification

Points To Remember
1. Only securities admitted by NSDL can be dematerialised. The list is available with
your DP.
2. Only securities registered in the name of the account holder can be dematerialised.
3. Dematerialisation is normally completed within 15 days after the share certificates
have reached the issuer/ their R&T Agent. Thus it may take you a month from the date
you hand over shares, to receive demat credit.
4. Dematerialisation would be done only when the issuer / their R&T Agent is satisfied
of genuineness of securities & ownership status.
5. All the joint holders should sign the DRF.
6. The pattern of holding in the DRF should match the pattern of holding on the share
certificate & the pattern in which account is opened.
7. Demat requests with name(s) not matching exactly with the name(s) appearing on the
certificates merely on account of initials not being spelt out fully or put after or prior
to the surname, would be processed, provided the signature(s) of the client(s) on the
DRF tallies with the specimen signature(s) available with the issuer/ their R & T
agent.
8. If the signature in the DRF does not match with the signature available with the
issuer/ their R & T agent, the issuer/ their R & T agent may at the time of demat
confirmation, ask for additional documentation (like bank attestation/ notarisation,
etc.) to prove that the certificate belongs to the person who forwarded the DRF.
9. In case there is any problem in processing the DRF, contact your DP and if he cannot
resolve the problem you may contact NSDL.

SHAREKHAN

Documents needed to open a sharekhan demat account.

1. Pan card. Pan card id now mandatory in order to open a demat account.
2. Address proof.example-your ration card.driver’s license,electricity bills.voters id or
election cards, etc.
3. Recent photographs .two or three
4. A cancelled check.this may or may not be required.but carry your bank passbook and
check book when you go to open a sharekhan demat account.
ADVANTAGES AND DISADVANTAGES

RELIANCE MONEY:-

ADVANTAGES:-
1. Extra security features with 'Security Token'', which is the most secure and tested
technology in computer world.
2. Simple, easy and fast online stock trading.
3. Almost all investment options are available under one account including Equity
Trading, Derivatives, Forex, Commodity, IPO, Mutual Funds and Insurance.
4. Branches are available in all major cities and the number is growing.

DISADVANTAGES:-
1. Comparatively twice the delay in opening account initially. Took 20+ days.
2. Inconvenient security token Without security token you can’t trade.
3. It creates inconvenience and discomfort more than security ·
4. Poor trading portal o Trading portal is not compatible with Firefox or Opera.
5. Poor customer service No response to emails most of the time o Otherwise it will
take many days to get an email response o To email them

SHAREKHAN:-

ADVANTAGES OF SHAREKHAN:-
1. Online tradind is very user friendly and one does not need any softwear to acess
2. Provide goog quality of services like daily sms alerts, mail alerts stock
recommendation etc.
3. Sharekhan has ability to transfer fund from most bank.unlike icici direct,HDFC
sec.etc,so investor no needs to open an account with particular bank as it can establish
with most modern bank

DISADVANTAGES OF SHAREKHAN

1. Charge minimum brokerage of ten paisa per stock not let you trade stock below 20rs
2. Lots of hidden rules and charges
3. Do not provide facility to book limit order trades during after hours
4. Classic account holders cannot trade commodities
5. Cannot purchase mutual fund online

BROKERAGE AND FEES

RELIANCE MONEY:-
Reliance Money offers lowest brokerage rates in today's online stock trading industry in
India. The brokerages are as low as 0.075% for delivery based trading and 0.02 for now
delivery.
Reliance Money Demat Account Charges:
Fee Head DP Charges
Annual Services Charges - For Individuals / HUFs / Trust Rs. 50/-
Annual Services Charges - For NRIs / Foreign Nationals, Corporates / Others Rs. 1000/-
Transaction Charges - SELL (Market & Off Market)
Rs. 25/-
For instructions given in physical form.
Transaction Charges - SELL (Market & Off Market)
For instructions received through Internet/ online trading through Reliance Rs. 12/-
Securities Ltd.
SHAREKHAN:-

Sharekhan brokerage charges are not too-high or nor too-low and comparable with other
online brokers like SBICAP securities,motilal oswal etc

1. Sharekhan brokerage for delivery trades:0.30% to0.50%


2. Sharekhan brokerage for intraday btrades:0.03%to0.05%

Sharekhan demat account charges


1. Sharekhan demat account opening charge:NIL
2. Sharekhan demat account maintenance charge: rs75 per quarte, i.e..rs. 300 per annum
3. Sharekhan demat account closing charges: 100.
4. Sharekhan demat account charges for buying shares:0.02% minimum rs 15.
5. Sharekhan demat account charges for selling shares:0.04% minimum rs 15
6. Sharekhan dematerialization charges: rs3 per certificate or rs 15 per request,whichever
us higher
7. Sharekhan rematerialization charges: rs25 per certificate or 0.12% of the value of the
securities,whichever is higher
8. Sharekhan demat account coustody fee:NIL
9. Charges for request to freeze or defreeze sharekhan demat account:rs 25 per request
10. Sharekhan denmat account charges for pledge creation/ closure:0.02% minimum rs15

DEMAT ACCOUNT COMPLAINTS

RELIANCE MONEY:-
1.Reliance Money Complaints - Demat Acct opening pending for more then
60 days
Reliance Money
by Rakhi Khanna Shetty

Demat Acct opening pending for more then 60 days


I had applied for the above account on 24th Nov 2007. However, due to some transaction
error my cheque bounced around the end of the month. The intimation about the same was
never came to me from Reliance Money. However I came to know from my bank about the
same on 10th Dec07, a draft was handed over on 11th Dec07 to Reliance team (Vashi Branch)

Post that when ever we called up the Sales team (SE- Rahul, Cluster Manager-Sagar Rane)
we were told that the draft along with the form has been sent for processing, however
whenever we called up the call center the status given was "They have not received the form
till date"
Gradually the sales team who had sourced my form have started neglecting our calls...

This has lead to opportunity losses as I hold some physical shares bought by my late father
about 10yrs back. until 15days back these share were trading at almost 80% of the share
prices that they are on today.

Please advice what is to be done since no one is responding to this issue & the same is
resulting to financial loses.

Thanks.
Regards,
Rakhi

2..Reliance Money Complaints - Opening of Online Trading &


Demat Account

Reliance Money
by Nadeem Khan

Opening of Online Trading & Demat Account


1) I have paid Rs 500 by Cheque no. 14350 (ICICI Bank Ltd) for opening of Online
Trading & Demat Account. The acknowledgement receipt 1118539 id dated 14
Dec'07, collected by their eexcutive, Mr Amit of Nerul, Navi Mumbai Branch. The
amount was debited from my ICICI bank account on 22 Dec'07.
2) Since I didn't receive the welcome kit nor any status message, I have called up the
Nerul Branch on 4 Jan'08 & 14 Jan'08 and spoken to the Branch manager (?) Mr Nitin
Choudhury, who told me both times that the welcome kit for operating the account
will reach me in 1-2 days. Subsequently I have been calling up the the Branch at 022-
32643342 (nobody picks up), the executive Mr Amit (9819900736) who doesn't take
the calls and the customer support no. 022-39886000 (always busy).
3) I have written mail to customer.support@reliancemoney.co.in and thru' Reliance
Money website to customer.greivance@reliancemoney.com, but there is no response.

Pls advise any action which will make these guys take notice of my complaint.

Regards/Nadeem Khan, Navi Mumbai.

3. Reliance Money
Posted: 2008-01-16 by SHAIK DASTA GIRI
Sir,
I have been applied for Demat account in Reliance Money vide application Number -
0000506489 on 19/11/07 with 500/- cheque No. 141741 Dtd 20/11/07. amount debited from
my account on 24/11/07. But, Reliance money says we are not getting your cheque clearance
information. Till date , not yet get my demat account. customer care also not responding
properly. I was submitted my Bank pass book copy and cheque transaction details vide
compliant No. of Reliance money QRC-527278.
But, till no action taken from R/Money.Pse. provide help to me.
-SHAIK DASTA GIRI

SHAREKHAN:-

1.. by Ashish Khattar

Opening of Free Demat Account


Hi,

I requested for opening a free demat account on friday, last date of which is 31st jul'08
however, i don't know why they are not sending an executive to collect documents from me.
They have taken my address, but not sending any executive.
probably, they're intentionally delaying the process, so that they can charge the account
opening charges after 31st july..
This is really strange.. how bad

2. BY SanjeevBhatia

Non-opening of Demat Acc.


I applied for opening of a Demat acc. on 24/12/2007. I submitted all relevant documents to
the satisfaction of their Sales Executive. He assured me that my account will be operational
by 31st Dec. (before closing). I got a mail on 31st that there is an objection to ur form to
which I replied them. I, again got mail on Jan 4, 2008 that it is still under objection. I got in
touch with Sales Executive who told me that he has satisfied his Bombay Office on the point
of objection & ur account will be operational by 8th Jan. To my surprize, I got a call from
Sharekhan Delhi Office that my application has been outrightly rejected due to handwritten
change of address in passport. I wasted 15 days dealing with this C class company.

3.BY NEERAJ

Un Authorized Trading
I have found Sharekhan is doing unauthorrized trading from my account, This happens to me
second times. When I found my shares are sold out without my prior permission and without
intimating me for this.
This is seriuos issue, I have tried to reach Share khan thru customer care but not able to
reached there customer services, either.
This is a cheating (as PP, one of my close friend told me) as per customer point of view.
Any one can help and suggest me if some body has faced the similar sort of issue with Share
Khan.
QUESTIONNAIRE

Q .1 Which bank is easily available every were ?


 Reliance Money
 SHAREKHAN

Q.2Which banking Demat account offered you alarge no. of services?


 Reliance Money
 SHAREKHAN
Q.3 Which bank provide you abetter email facility?

 Reliance Money
 SHAREKHAN

Q.4 Which company provide a less BROKARAGE rate ?


 Reliance Money
 SHAREKHAN

Q. 5 Which company provide you a large number of product and services?


 Reliance Money
 SHAREKHAN

BIBLIOGRAPHY

1.By the help of Websites


1.www. IRDAIndia.org.
2.www.Reliancemoney.com
3.www.google.com
4.www. Wikkipedia.com

2.By the Help of Manuals


Reliance Money Report of 2007 & Internet

3.By the help of Other Sources


By the head’s and the consultant of the Reliance Money.