How to Become a Desktop Engineer

Interview Questions =================== A) Tell me something about yourself. Tell about your eductaion, place you belong to, some struggle in life which shows that you have positive attitude and will to fight the odds. B) Technical Questions 1) What is Active Directory? A central component of the !indows platform, Active "irectory directory service provides the means to manage the identities and relationships that ma#e up networ# environments. $or e%ample we can create, manage and administor users, computers and printers in the networ# from active directory. &) What is DNS? Why it is used? What is "forward lookup" and "reverse lookup" in DNS? What are A records and mx records? DNS is domain naming service and is used for resolving names to I' address and I' addresses to names. The computer understands only numbers while we can easily remember names. (o to ma#e it easier for us what we do is we assign names to computers and websites. !hen we use these names )*i#e yahoo.com) the computer uses "+( to convert to I' address )number) and it e%ecutes our re,uest. orward lookup! -onverting names to I' address is called forward loo#up. "everse lookup! .esolving I' address to names is called reverse loo#up. #A# record! Its called host record and it has the mapping of a name to I' address. This is the record in "+( with the help of which "+( can find out the I' address of a name. #$%# "ecord! its called mail e%changer record. Its the record needed to locate the mail servers in the networ#. This record is also found in "+(. &) What id D'()? Why it is used? What are scopes and super scopes? D'()! "ynamic host configuration protocol. Its used to allocate I' addresses to large number of '-s in a networ# environment. This ma#es the I' management very easy. Scope! (cope contains I' address li#e subnet mas#, gateway I', "+( server I' and e%clusion range which a client can use to communicate with the other '-s in the networ#. Superscope! !hen we combine two or more scopes together its called super scope. *) What are the types of +AN ca,les used? What is a cross ca,le? Types of *A+ cables that are in use are /-at 0/ and /-at 1/. /-at 0/ can support 233 4bps of speed and /-AT 1/ can support 25bps of speed. -ross cable Its used to connect same type of devices without using a switch6hub so that they can communicate. -) What is the difference ,etween a normal +AN ca,le and cross ca,le? What could ,e the maximum len.th of the +AN ca,le? The way the paired wires are connected to the connector ).780) is different in cross cable and normal *A+ cable. The theoritical length is 233 meters but after 93 meters you may see drop in speed due to loss of signal. /) What would you use to connect two computers without usin. switches? (ross ca,le0 1) What is 2)(3N 24 command? Why it is used?

I'-:+$I5 command is used to display the I' information assigned to a computer. $romthe output we can find out the I' address, "+( I' address, gateway I' address assigned to that computer. 5) What is A)2)A 2) address? 3r what 2) address is assi.ned to the computer when the D'() server is not availa,le? !hen ";-' server is not available the !indows client computer assignes an automatic I' address to itself so that it can communicate with the networ# cmputers. This ip address is called A'I'A. ITs in the range of 21<.&08.=.=. A)2)A stands for Automatic private I' addressing. Its in the range of 21<.&08.=.=. 6) What is a D3$A2N? What is the difference ,etween a domain and a work.roup? "omain is created when we install Active "irectory. It>s a security boundary which is used to manage computers inside the boundary. "omain can be used to centrally administor computers and we can govern them using common policies called group policies. !e can>t do the same with wor#group. 17) Do you know how to confi.ure outlook 8777 and outlook 877& for a user? 'lease visit the lin# below to find out how to configure outloo# &333 and outloo# &33?.http 66www.it.cmich.edu6,uic#guides6,g@outloo#&33?@server.asp 11) What is a )S9 file and what is the difference ,etween a )S9 file and 3S9 file? What file is used ,y outlook express? '(T file is used to store the mails locally when using outloo# &333 or &33?. :(T file is used when we use outloo# in cached e%changed mode. :utloo# e%press useds odb file. 18) What is :S3D? What do you do when you .et ,lue screen in a computer? 'ow do you trou,leshoot it? B(:" stands for blue screen of "eath. when there is a hardware or :( fault due to which the windows :( can run it give a blue screen with a code. Best way to resolve it is to boot the computer is /*Ast #nown good configuration/. If this doesn>t wor# than boot the computer in safe mode. If it boots up than the problemis with one of the devices or drivers. 1&) What is "2S? What is 2ma.in.;.hostin.? .I( stands for remote installation services. Aou save the installed image on a windows server and then we use .I( to install the configured on in the new hardware. !e can use it to deploy both server and client :(. Imaging or ghosting also does the same Bob of capturing an installed image and then install it on a new hardware when there is a need. !e go for .I( or iamging6ghosting because installing :( everytime using a -" can be a very time consuming tas#. (o to save that time we can go for .I(65hosting6imaging. 1*) What is <)N and how to confi.ure it? C'+ stands for Cirtual private networ#. C'+ is used to connect to the corporate networ# to access the resources li#e mail and files in the *A+. C'+ can be configured using the stepsmentioned in the DB http 66support.microsoft.com6#b6?30003 1-) =our computer slowly drops out of network0 A re,oot of the computer fixes the pro,lem0 What to do to resolve this issue? Epdate the networ# card driver.

1/) =our system is infected with <irus? 'ow to recover the data? Install another system. Insall the :( with the lates pathces, Antivirus with latest updates. -onnect the infected ;"" as secondary drive in the system. :nce done scan and clean the secondary ;"". :nce done copy the files to the new system. 11) 'ow to >oin a system to the domain? What type of user can add a system to the domain? 'lease visit the article below and read /Adding the !or#station to the "omain/ http 66www.microsoft.com6technet6prodtechnol6windowsserver&33?6technologies6directory6activedir ectory6stepbystep6dom%ppro.msp% 15) What is the difference ,etween a switch and a hu,? (witch sends the traffic to the port to which its meant for. ;ub sends the traffic to all the ports. 16) What is a router? Why we use it? .outer is a switch which uses routing protocols to process and send the traffic. It also receives the traffic and sends it across but it uses the routing protocols to do so. 87) What are mana.ea,le and non mana.ea,le switches? (witches which can be administered are calledmanageable switches. $or e%ample we can create C*A+ for on such switch. :n no manageable swiches we can>t do so.