IT IN BANKING


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PRESENTED BY –
Deepak Srivastav Anshuman Mishra Ravi Mahali Yadav Abhishek Kr .

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Discussion
What is a bank?  Role of internet in banking.  Benefits of internet to the banking industry.

Role of IT in banking.

Challenges facing banks on provision of internet

banking services.

A Bank….

A financial institution where you can deposit your money.

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Provides a system for easily transferring money from one person to another.

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Role of internet in Banking

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Account opening- online account & registration for credit cards.

Wire based internet- personal computer based

Wireless based internet- mobile phone based

Paperless transaction- purchase over the internet

Customer satisfaction- feedback or information by mail or
telephone

Benefits of Internet to the banking
Improved services- customers become more

aware

Customers demand for sophisticated

services- force to become innovative. Ex.buying goods,bill pay via mobile
 Penetration of the services- provide

banking to remote area Time saving-

Role Of It In Banking
Phone banking

Balance enquiry

Cheque-book request

Stop cheque payment

ATM

Cont..
Net banking

For account summary

Download/view account

statement

On line credit card

Bill payment

Free fund transfer

Challenges facing banks on provision of internet banking servicesSystem security- hackers Virus infection- receiving virus Building customer confidenceperson

not educated

Dispute handing- paperless transaction Rapid technology changes- costly affair to the
banks

Lack of technical knowledge-

due to rapid changes in technology results to heavy training costs for technical staff.

YOU

THANK

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