Professional Documents
Culture Documents
by Corynne McSherry, corynne@eff.org; Cindy Cohn, cindy@eff.org Electronic Frontier Foundation February 16, 2010 February 2010 Do nload a !DF of thi" #a#er
I. Introduction
$fter "e%eral year" of fal"e "tart", the uni%er"e of digital boo&" "ee'" at la"t #oi"ed to e(#and dra'atically. )eader" "hould %ie thi" e(#an"ion ith both e(cite'ent and arine"". E(cite'ent becau"e digital boo&" could re%olutioni*e reading, 'a&ing 'ore boo&" 'ore findable and 'ore acce""ible to 'ore #eo#le in 'ore ay" than e%er before. +arine"" becau"e the %ariou" entitie" that ill hel# 'a&e thi" digital boo& re%olution #o""ible 'ay not al ay" re"#ect the right" and e(#ectation" that reader", author", boo&"eller" and librarian" ha%e built u#, and defended, o%er generation" of e(#erience ith #hy"ical boo&". $" ne digital boo& tool" and "er%ice" roll out, e need to be able to e%aluate not only the cool feature" they offer, but al"o hether they e(tend ,or ha'#er- our right" and e(#ectation". .he o%er/arching 0ue"tion1 are digital books as good or better than physical books at protecting you and your rights as a reader? 2elo e offer a chec&li"t that can hel# guide your in0uiry, a" ell a" an e(tended e(#lanation of hy the an" er" to the"e 0ue"tion" 'atter. 3ot "ur#ri"ingly, "o'e of the i""ue" o%erla#. For e(a'#le, Digital )ight" Manage'ent, or 4D)M,4 'atter" not only becau"e of the li'it" it #lace" on u"er", but becau"e of it" i'#act on inno%ation and co'#etition. 5et by "e#arating out the %ariou" i""ue", e ho#e to "#ur a 'ore rigorou" con"ideration of the %ariou" digital boo& offering". 6ur goal i" not to tell author", #ubli"her", %endor", librarie", or anyone el"e hat "trategie" they 'u"t ado#t, or tell boo& #urcha"er" hat o#tion" they 'u"t choo"e. +e ho#e that a robu"t 'ar&et#lace e'erge", ith %ariou" bu"ine"" 'odel" and technologie". 7n"tead, thi" chec&li"t re#re"ent" the &ey 0ue"tion" that reader" "hould a"& of each ne digital boo& #roduct or "er%ice to e%aluate hether it ade0uately #rotect" their intere"t". .hat "ort of rigorou" in0uiry ill hel# u" decide hich digital boo& future e ant 8 and ho to %ote ith our feet until e get it.
*. +hat ha&&ens to additions you ,ake to !ooks you !uy$ like annotations$ highlights$ co,,entary'
Can you &ee# your addition"9 Can you control ho ha" acce"" to your addition"9
/. Is it censorshi& resistant'
;o ea"y i" it to re'o%e or edit boo&" once acce"" or #o""e""ion ha" been gi%en to reader"9 7" there a "ingle entity that "tore" all the boo&", a" in <oogle 2oo&" or the =indle, "uch that #olitical or legal #re""ure on that #lace 'ight re"ult in a lo"" of the or& for all reader"9 $re the boo&" "tored in a location here cen"or"hi# i" hi"torically a #roble', "uch a" China or Saudi $rabia, or in a #lace that i" relati%ely free of cen"or"hi#9 $re the co#yright or other la " a##licable to the boo&" balanced, gi%ing reader" the #rotection of doctrine" li&e fair u"e or co#yright e(ce#tion" and li'itation"9
Digital boo& #ractice" 'ay threaten the"e traditional #rotection". Digital boo& #ro%ider" ha%e the #otential to trac&, aggregate, analy*e, and di"clo"e reader acti%ity to an e(tent far beyond anything #o""ible ith #hy"ical boo&". 2oth boo& do nload "er%ice" ,li&e the =indle- and tho"e li&e <oogle 2oo& Search , here the u"er acce""e" a boo& "tored on a "er%er- can continue trac&ing during and after the initial tran"action, a" ell a" 'aintain record" of e%ery boo& #urcha"ed o%er the lifeti'e of the reader. .hat 'ean" digital boo& #ro%ider" can collect data on hat boo&" you "earch for, hat boo&" you bro "e, hat #age" you %ie , and for ho long 8 and they can &ee# that data for a %ery long ti'e. Mo"t of thi" trac&ing i" "o'ething boo&"tore" and librarie" could ne%er do "hort of hiring an agent to follo #atron" around the "tac&" and then into their ho'e".
a"&1 1. Does it limit the tracking of you and your reading? Gu"t a" reader" 'ay anony'ou"ly bro "e boo&" in a library or boo&"tore, reader" "hould be able to "earch, bro "e, and #re%ie digital boo&" ithout being forced to identify the'"el%e". .o "ee hether a digital boo& #ro%ider i" li'iting trac&ing, a"& hether it1 En"ure" that "earching and bro "ing of boo&" do not re0uire u"er regi"tration or the affir'ati%e di"clo"ure of any #er"onal infor'ation; Connect" any infor'ation collected fro' an indi%idual reader ith any other infor'ation the digital #ro%ider 'ay &no about the "a'e indi%idual fro' other "ource" ithout "#ecific, infor'ed, o#t/in con"ent. .hi" i" e"#ecially i'#ortant for boo& #ro%ider" li&e <oogle that ha%e 'ulti#le "er%ice" collecting other infor'ation about u"er"; !urge" all logging or other infor'ation related to indi%idual u"e" a" "oon a" #racticable, hich in 'o"t in"tance" "hould be no le"" than e%ery D0 day". .hi" #urge "hould en"ure that thi" infor'ation cannot be u"ed to connect #articular boo&" %ie ed to #articular co'#uter" or u"er";F and +here #o""ible, allo " you to u"e anony'ity #ro%ider", "uch a" .or, #ro(y "er%er", and anony'ou" E!3 #ro%ider", hen interacting ith the "er%ice.
2. Does it protect you against disclosure of your reading habits? )eader" "hould be able to read and #urcha"e boo&" ithout orrying that the go%ern'ent or a third #arty 'ay be effecti%ely reading o%er their "houlder. .o en"ure that any "tored infor'ation lin&ing reader" to the boo&" they %ie or #urcha"e i" not di"clo"ed to the go%ern'ent or third #artie" ithout #ro#er #rotection", a"& hether the #ro%ider ill1 Co''it that it ill not di"clo"e infor'ation about you to go%ern'ent entitie" or other" ab"ent a arrant or court order unle"" re0uired to do "o by la ; 3otify you #rior to co'#lying ith any go%ern'ent or third #arty re0ue"t for your infor'ation ,unle"" forbidden to do "o by la or court order-, and #ro%ide you ith "ufficient ti'e to "ee& court re%ie of the re0ue"t; and <uarantee that it ill not tell any bu"ine"" #artner", or affiliate" hich boo&" you #urcha"ed.
3. Does it give you control over the information it collects about you? )eader" of #a#er boo&" can control infor'ation collected about the' by, for e(a'#le, buying boo&" ith ca"h. .hat freedo' "hould not di"a##ear a" boo&" go digital. )eader" ho ant to a""ert "o'e control o%er their o n infor'ation "hould con"ider hether the #ro%ider ill1 $llo you to delete your boo&" and en"ure that thi" deletion re'o%e" any record of the #urcha"e;
<oogle already doe" thi" for other "en"iti%e u"er infor'ation. 7t" <oogle ;ealth "er%ice hich allo " a u"er to organi*e and "tore health infor'ation, "tore" u"e infor'ation, "uch a" nu'ber of log/in", for only t o ee&", and doe" not correlate that infor'ation ith other <oogle "er%ice" infor'ation. See <oogle ;ealth !ri%acy !olicy, a%ailable at htt#1>> .google.co'>intl>en/@S>health>#ri%acy.ht'l ,la"t acce""ed $#r. 2J, 200A-. Si'ilarly, <oogle build" #ri%acy #rotection" for u"er" into <oogle Catitude, a cell #hone "er%ice that find" the location of friend", by o%er riting hi"torical data. See <oogle Mobile ;el#, !ri%acy1 Cocation ;i"tory, a%ailable at htt#1>> .google.co'>"u##ort>'obile>bin>an" er.#y9hlKenLan" erK1D66B2 ,la"t acce""ed $#r. 2J, 200A-. Ci&e 'edical record" and location trac&ing, boo& record" #aint a re%ealing and inti'ate #ortrait of the reader; boo& record" "hould be co'#arably ell/#rotected.
$llo you to control hat other local or re'ote co'#uter u"er" can "ee about your reading, #o""ibly through the u"e of "e#arate #a"" ord/#rotected 4boo&"hel%e"4 or other technical 'ean"; and E"tabli"h a 'ethod to allo #ri%ate reading of #urcha"ed boo&" and #ri%ate gi%ing of boo&", "uch a" allo ing you to anony'ou"ly tran"fer or 4gift4 #urcha"e" to "o'eone el"e ,including tran"fer to other account" you control-, ith no record of the fact of the original #urcha"e.
4. Does it tell you what it's doing with the information it collects and can you enforce its commitments to you? $ #ro%ider co''itted to en"uring both tran"#arency and enforceability in the #rotection of reader #ri%acy ill do "o'e or all of the follo ing1 !ro%ide a robu"t, ea"y/to/read notice of #ri%acy #ro%i"ion" and #olicie"; En"ure that any co''it'ent" it 'a&e" to #rotect reader #ri%acy are legally enforceable by reader"; Store all reader infor'ation e(clu"i%ely in countrie" that ha%e "trong #ri%acy #rotecting la ", e"#ecially a" again"t de'and" for di"clo"ure by la enforce'ent and #ri%ate third #artie"; En"ure that any ater'ar&" or other 'ar&ing technologie" u"ed do not contain identifying infor'ation about u"er" in a for'at that third #artie" can read or deci#her. $ny ater'ar&" ith #er"onally identifying infor'ation about u"er" "hould be di"clo"ed to u"er" "ufficiently to alert the' to the e(i"tence of "uch 'ar&" and the ty#e of infor'ation they include; and $nnually #ubli"h online, in a con"#icuou" and ea"ily acce""ible area of it" eb"ite, the ty#e and nu'ber of infor'ation re0ue"t" it recei%e" fro' go%ern'ent entitie" or third #artie".
and de%ice", and they "houldn:t ha%e to. )eader" need to &no hat they are getting, "o that they can 'a&e good choice" about hat to buy and ho to u"e their boo&".
*. +hat ha&&ens to your additions to the !ook like annotations$ highlights$ and co,,entary'
Why it matters:
)eader" are accu"to'ed to annotating #hy"ical boo&" in any nu'ber of ay". .hey 'a&e note" in the 'argin, 4dog/ear4 the #age", lard the' u# ith "tic&y note", cut out fa%orite i'age", and fra'e the', etc. +hen they are done, the original boo& 'ay be "ignificantly altered and #o""ibly 'ore %aluable.H $t the "a'e ti'e, tho"e note" 8 hich can #ro%ide an i'#ortant indo into a reader:" thought" 8 need not be "hared ith other" if the reader #refer" to &ee# the' #ri%ate. @nfortunately, annotation" to boo&" &e#t 4in the cloud4 'ay di"a##ear. $n e/boo& #ro%ider 'ight decide it no longer ant" to retain the infor'ation. @#grade" to the "er%ice 'ay interfere ith your ability to acce"" old note". $nd e/boo& #ro%ider" 'ay li'it your ability to "hare your note" ith other". 6n the fli# "ide, a" long a" a #ro%ider &ee#" infor'ation about you, that infor'ation could be "ub?ect to di"clo"ure. .hat 'ean" you 'ay not be able to control hether your note" are 'ade a%ailable to la enforce'ent, your bo"", or the general #ublic.
e.g. 4Se%eru" Sna#eI" co#y of $d%anced !otion Ma&ing,4 ;$))5 !6..E) +7=7, htt#1>>harry#otter. i&ia.co'> i&i>Se%eru"MSna#eI"Mco#yMofM$d%ancedM!otion/Ma&ing ,la"t acce""ed Feb. D, 2010-.
+hat ha##en" if the #ro%ider:" "er%er" go do n9J +hat ha##en" if the #ro%ider decide" that it i" "i'#ly too e(#en"i%e to "u##ort the additional 'aterial9A +hat ha##en" if the %endor decide" not to #ro%ide the boo& any longer9 Can you "hare your note" ith other"9 Can your #ro%ider u"e your note" for other #ur#o"e" ,"uch a" beha%ioral ad%erti"ing-9 $re annotation" and addition" "hared ith third #artie" by the #ro%ider either through 'ar&eting agree'ent" or other #artner arrange'ent"9 7f your note" are "tored re'otely ith the "er%ice #ro%ider, ill the #ro%ider re0uire a arrant or court order before turning tho"e note" o%er to third #artie"9
benefit" that o ner"hi# #ro%ide" to reader" and to the larger intere"t" in #ri%acy and freedo' of e(#re""ion, reader" "hould not acce#t a orld here all e can e%er do i" 4rent4 a boo&, "ub?ect to the hi'" of a digital 4landlord.4
/. Is it censorshi& resistant'
Why it matters:
Cen"or"hi# re"i"tance i" one of the &ey benefit" of buying boo&" ,a" o##o"ed to 'erely renting the', for e(a'#le-. +hen you o n a boo&, that 'ean" you ha%e the #o er to acce"" it, #re"er%e it, "hare it, and, if need be, hide it. .ho"e "a'e abilitie" 'u"t be #re"er%ed for digital boo&", le"t digital boo& "er%ice" beco'e auto'ated cen"or" beyond <eorge 6r ell and )ay 2radbury:" ilde"t drea'". 7ndeed, a" Farhad Man?oo ha" noted, if a #ro%ider can delete an entire boo&, it can doubtle"" delete #ortion" of a boo& a" ell. +hat i" or"e, "uch deletion" 'ay not al ay" be the #ro%ider:" o n choice1 7f $##le or $'a*on can decide to delete "tuff you:%e bought, then "urely a court 8 or, to channel 6r ell, #erha#" e%en a totalitarian regi'e 8 could force the' to do the "a'e. Ci&e a lot of other", 7:%e #redicted the =indle i" the future of #ubli"hing. 3o e &no hat the future of boo& banning loo&" li&e, too.11
3. (re the books stored in a location where censorship is historically a problem" such as #hina or )audi (rabia" or in a place that is relatively free of censorship? $ #ro%ider that care" about #rotecting acce"" to &no ledge ill 'a&e "ure it" "er%er" are located in a country ith "#eech/friendly la ". 4. (re the copyright or other laws applicable to the books balanced" giving readers the protection of doctrines like fair use or copyright e*ceptions and limitations? Cen"or"hi# can co'e in 'any for'" 8 "o'eti'e" go%ern'ent" inter%ene to "hut do n "#eech, and "o'eti'e" co#yright and trade'ar& o ner" 'i"u"e their right" to do "o ,e.g., bu"ine"" tycoon ;o ard ;ughe" bought u# ne "#a#er and 'aga*ine co#yright" in order to "u##re"" acce"" to inter%ie " he ga%e-.12 .o li'it "uch 4#ri%ate4 cen"or"hi#, try to get boo&" fro' #ro%ider" located in countrie" that recogni*e "#eech/#rotecting doctrine" li&e fair u"e.
So'e ha%e argued that D)M i" nece""ary for lending or lea"ing "che'e". 7n fact, there i" already 4digital loan4 "oft are in ide u"e by #ublic librarie" that doe" not bother to i'#o"e any D)M on e/boo&", o#ting in"tead to auto'atically delete the boo&" after the load #eriod ha" e(#ired.1H +hile u"er" could defeat thi" by digging u# and co#ying the underlying file, 'o"t u"er" don:t bother, ?u"t li&e 'o"t 3etfli( "ub"criber" don:t bother to co#y the DED" they rent, de"#ite the ready a%ailability of free "oft are that can acco'#li"h that goal. 2oo&"eller" and #ubli"her" are "till e(#eri'enting ith digital boo& bu"ine"" 'odel", and e "u##ort that e(#eri'entation. 2ut author" and #ubli"her" "hould heed the le""on" that the 'u"ic indu"try learned the hard ay 8 D)M i" bad for bu"ine"".
1H Matt 3euburg, 4$ Silly Saga1 ;o 7 Do nloaded an $udio 2oo& fro' My Cibrary,4 .7D27.S, March B, 200A, htt#1>>db.tidbit".co'>article>1012D. 1J Sony 2M< Citigation 7nfo, htt#1>> .eff.org>ca"e">"ony/b'g/litigation/info.
1A $le( !ha', 4$d%ocate" for the blind #rote"t $uthor" <uildI" "tance on =indle 2I" read/aloud feature,4 C6S $3<ECES .7MES .echnology blog, $#ril H, 200A, htt#1>>lati'e"blog".lati'e".co'>technology>200A>0F>&indleblindreadaloud.ht'l; <eorge =er"cher L Gi' Fruchter'an, 4.he Sound#roof 2oo&1 E(#loration of )ight" Conflict and $cce"" to Co''ercial E2oo&" for !eo#le ith Di"abilitie",4 F7)S. M63D$5, Gune D, 2002, htt#1>>fir"t'onday.org>htbin>cgi ra#>bin>o?">inde(.#h#>f'>article>%ie >ABA>JJ0. 20 See Co''ent" of Di"ability 6rgani*ation" 6f or For !rint/Di"abled !er"on" in Su##ort of the !ro#o"ed Settle'ent, .he $uthor" <uild, 7nc. %. <oogle 7nc., 3o. 0B CE J1D6/DC, 200A +C D61HHD2 ,S.D.3.5. 200A-, htt#1>>the#ublicinde(.org>doc">letter">3F2.#df; 2oo&"hare, 42oo&" ithout 2arrier",4 htt#1>> .boo&"hare.org> ,la"t acce""ed Feb. D, 2010-; 7nternet $rchi%e1 $udio $rchi%e, htt#1>> .archi%e.org>detail">audio ,la"t acce""ed Feb. D, 2010-.
'ay ha%e different &ind" of de%ice", or tran"fer their boo&" to the la#to# they already ha%e. $nd it ill be do nright har'ful if the Cibrary builder" could u"e it a" a tool to force reader" to buy ,and u#grade, ad infinitu'- a #articular #ro#rietary technology. 7f e ant the reader e(#erience ith digital boo&" to be a" good ,or better- than ith #a#er boo&", e:ll need fle(ible, intero#erable for'at" and de%ice". For e(a'#le, one funda'ental #roble' in the fledgling digital boo&" 'ar&et i" that a 'a?or e/boo& reader %endor, $'a*on, u"e" D)M and other techni0ue" to loc& reader" into their librarie". .hat 'ean" =indle o ner" can only read =indle file" and !DF", and they can:t tran"fer tho"e librarie" to a non/=indle reader.2F +hat if you could lo"e your entire 'u"ic collection a" a re"ult of u#grading your "ound "y"te'9 .here are alternati%e". E!@2, a free o#en "tandard "u##orted by a range of reading de%ice", allo " reader" to 'o%e their digital boo&" acro"" #latfor'" rather than being loc&ed into one #articular de%ice.2B Many #ro%ider" that u"e E!@2 de#loy D)M in other ay", but at lea"t their cu"to'er" ha%e a broader array of o#tion".26 2. #an features be easily added or modified by users or third parties or must features be pre.approved by the provider? " $" noted abo%e, the D)M and contract" that acco'#any leading e/boo& reader" and licen"ed content inhibit follo /on inno%ation. For e(a'#le, the =indle .er'" and Condition" re0uire that cu"to'er" not 4encourage, a""i"t or authori*e any other #er"on to, 'odify, re%er"e engineer, deco'#ile or di"a""e'ble the De%ice or the Soft are, hether in hole or in #art, create any deri%ati%e or&" fro' or of the Soft are, or by#a"", 'odify, defeat or ta'#er ith or circu'%ent any of the function" or #rotection" of the De%ice or Soft are or any 'echani"'" o#erati%ely lin&ed to the Soft are . . . .4 7n other ord", no tin&ering ith or i'#ro%ing your de%iceQ 7nno%ator" ill be reluctant to e(#eri'ent ith the"e #roduct" if they could face la "uit" for their trouble. 3. Does the provider depend on and/or promote agreements that limit competition? +ith re"#ect to de%ice", con"ider hether your #ro%ider ha" 'ade long/ter' e(clu"i%e deal" ith 'a?or #ubli"her" that hinder co'#etition and inno%ation. $fter all, you can:t %ote ith your allet if you don:t ha%e a range of o#tion" to %ote for.
2F achel Met*, 43e Sony e/boo& reader P100 chea#er than =indle,4 CECC@C$)/3E+S, $ug. B, 200A, htt#1>> .cellular/ne ".co'>"tory>DJABF.#h#. 2B See 2rad Stone, Sony !lan" to $do#t Co''on For'at for E/2oo&", 3.5. .7MES, $ug. 12, 200A, htt#1>> .nyti'e".co'>200A>0J>1D>technology>internet>1Dreader.ht'l. 26 Da%id <elle", +all" Clo"e in 6n E/2oo& <arden, F73$3C7$C .7MES, Gan. 2A, 2010, htt#1>> .ft.co'>c'">">0>BDb0eaJF/0dDf/11df/afHA/001FFfeabdc0.ht'l9nclic&Mchec&K1.
I7. Conclusion
.he future of digital boo&" 'u"t not be "ha#ed "olely by author", #ubli"her", boo&"eller" or e%en librarian". )eader" can and "hould #lay an acti%e role in reali*ing the e(traordinary #otential of digital boo&" 8 but only if e "tay infor'ed, a"& 0ue"tion", and de'and that #ro%ider" re"#ect the right" and e(#ectation" that ha%e been de%elo#ed and defended for #hy"ical boo&". +e ho#e reader" ill u"e thi" chec&li"t to do ?u"t that.