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LUXEL V-6 SERIES ERROR CODE GUIDE

Error Group Module Name 100-199 200-299 300-399 500-599 600-699 700-799 900-999 1000-1099 1200-1299 4600-4699 4700-4799 4800-4899 4900-4999 5000-5099 Optics Traverse Spinner Environment Input Data Path Output Data Path Processor Diagnostics Media Control Input Platen Input Conveyor Drum Output Conveyor System Possible Faults On: Spinner, Laser, LCB, Formatter STB, Traverse Motor STB, Spinner, Formatter Cover, Fan, PCB Temp, Interlocks Firewire, Formatter PCB, Job Ticket Settings Formatter PCB, Spinner Processor, Processor Comms Formatter PCB, Optics Motors, NVRAM, Traverse, Spinner Media at Autoloader and Manual input Platen Motors and Sensors Conveyor Rollers, Motor and Sensors PullBar, Swing Arm, Vacuum Pump Conveyor Rollers, Motor and Sensors Software errors for the CAN, NVRAM, Motors, Actuators and Sensor Requests Cassette, Stack, Nudger, Guides V-6e Platen Motor and Sensors Elevator, Motor, Cassette, Inverter

5200-5399 5400-5399 5500-5599

Autoloader I/O Platen Autofeeder

OPTICS ERRORS
These errors are usually traced to the optics modules, the Formatter and LCB or cable connections. Many of them are transient, causing the current job to be aborted and the system to be restarted after a reboot. Click on the code number and description below to display error information.

CODE AND ERROR


101 Motor ND Initialisation Fail 106 Motor ND Move Fail 112 Optics Position Motors Failure 119 Dew Point Reached Peltier Switched Off 128 Expose Calibration Nvram Problem 130 Expose Calibration ND Adjust Failed 133 Expose Calibration Failed 143 Expose Not Enough Power 145 Setup Serialiser Failed 151 Laser Age at End of Life 182 Laser Diode Board Not Connected 184 Laser Current Limit Exceeded 186 Laser Peltier Error Fail 188 Laser Peltier OK Fail 190 Laser Age Fail 192 Laser Integrator Current Low 194 Laser Head Board Problem

CODE AND ERROR


103 Motor Beam Focus Initialisation Fail 108 Motor Beam Focus Move Fail 113 Optics Hardware Initialisation Setup Failed 126 Expose Compensating Calculation Failed 129 Expose Calibration FPD Measure Failed 132 Expose Calibration Associated Resolution Failed 139 Calibration Files Restore Fail 144 Drum Temperature too Low 146 Laser Age Current Rate Exceeded 175 Spinner Mirror Contaminated 183 Laser Photo Diode Board Not Connected 185 Laser Power Limit Exceeded 187 Laser Shutdown 189 Laser Peltier Shutdown 191 Expose Calibration Max ND Fail 193 Serial Number Mismatch 199 Drum Temperature too High

2 OPTICS ERRORS

101

Motor ND Initialisation Fail Description: The ND mechanism failed to initialise. During initialisation, the ND motor was moved to the home position but was not detected by the home datum sensor. This was retried 5 times and all attempts failed. FATAL. Recovery:
1. Move the ND motor using diagnostics command: motors/setmotor nd motors/offstation 0 400 2. Check if the motor is heard to move. You may need to remove the optics

cover to observe the mechanism instead.


motors/shpos

This should show the motor at position 0.


motors/offstation 100 400 3. Check or observe if the motor moves: motors/shpos

This should show the motor at position 100


4. If this test fails, check PL3 connector on the LCB for the ND home sensor for

loose connections.
5. Replace the LCB. 6. Replace the ND mechanism following the optics setup procedures in the

engineering manual. 103 Motor Beam Focus Initialisation Fail Description: The BCF mechanism failed to initialise. During initialisation, the BCF motor was moved to the home position but was not detected by the home datum sensor. This was retried 5 times and all attempts failed. FATAL. Recovery:
1. Move the BCF motor using diagnostics: motors/setmotor beam_converter motors/offstation -900 1500 2. Check if the motor is heard to move. You may need to remove the optics

cover to observe the mechanism instead:


motors/shpos

This should show the motor at position -900.


motors/offstation 3500 1500 3. Check or observe if the motor moves: motors/shpos

This should show the motor at position 3500.


4. If this test fails, check PL8 connector on the LCB for the BCF home sensor

for loose connections.

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5. Replace the LCB. 6. Replace the BCF mechanism following the optics setup procedures in the

engineering manual. 106 Motor ND Move Fail Description: The ND mechanism failed to move to position during an image expose.ND motor failed to reach imaging position. FATAL Recovery:
1. Move the ND motor using diagnostics: motors/setmotor nd motors/offstation 0 400 2. Check if the motor is heard to move. You may need to remove the optics

cover to observe the mechanism instead:


motors/shpos

This should show the motor at position 0.


motors/offstation 100 400 3. Check or observe if the motor moves: motors/shpos

This should show the motor at position 100.


4. If this test fails, check PL3 connector on the LCB for the ND home sensor for

loose connections.
5. Replace the LCB. 6. Replace the ND mechanism following the optics setup procedures in the

engineering manual. 108 Motor Beam Focus Move Fail Description: The Beam Converter Focus (BCF) mechanism failed to move to position during an image expose. FATAL. Recovery:
1. Move the BCF motor using diagnostics: motors/setmotor beam_converter motors/offstation 900 1500 2. Check if the motor is heard to move. You may need to remove the optics

cover to observe the mechanism instead:


motors/shpos

This should show the motor at position -900.


motors/offstation 3500 1500 3. Check or observe if the motor moves: motors/shpos

This should show the motor at position 3500.

4 OPTICS ERRORS

4. If this test fails, check PL8 connector on the LCB for the BCF home sensor

for loose connections.


5. Replace the LCB. 6. Replace the BCF mechanism following the optics setup procedures in the

engineering manual. 112 Optics Position Motors Failure Description: The engine cannot get a jobfile prior to moving motors. NON-FATAL. Recovery:
1. Retry the job. 2. If this fails, try another job. 3. If this fails reboot the engine and the RIP PC and retry the job.

113

Optics Hardware Initialisation Setup Failed Description: Unable to to initialise hardware. NON-FATAL. Recovery:
1. Reboot the engine. 2. If the error recurs, call FFEI Customer Support (UK) for further information.

119

Dew Point Reached Peltier Switched Off Description: The laser Peltier has been shut down as the drum temperature has exceeded 34 C. If the ambient temperature is too high, and as the laser diode block is cooled by the Peltier, dew could form on the laser diode lens which could then damage the laser. This has been prevented by disabling the Peltier. This warning will be shown for all jobs exposed until the temperature is brought down within recommended limits. Expose will continue as normal but image quality and laser life may be affected. Operation outside recommended limits is recorded within the laser and could affect the laser warranty. The drum temperature is read using the FPD assembly. NON-FATAL. Recovery:
1. Check the ambient temperature. 2. Read the drum temperature using the command read_drum_temp. 3. The drum temperature should be within 2 C of the ambient temperature. 4. If the drum reading is faulty, then replace the FPD. 5. Replace the LCB.

126

Expose Compensating Calculation Failed Description: During an expose with temperature compensation, there was a problem calculating the ND required or, when exposing a P-step wedge, there was a problem reading the patch number from NVRAM. The job will be aborted. NONFATAL.

LUXEL P LATESETTER 5

Recovery:
1. Switch on debug edbg 40 and 25 and capture text. 2. Run the job again. 3. If the problem persists, disable temperature compensation from the optics/

mmi Machine Setup screen.


4. Run further jobs without temperature compensation. 5. Send the captured text to FFEI for analysis.

128

Expose Calibration Nvram Problem Description: There was a problem reading or writing NVRAM during exposure calibration. NON-FATAL. Recovery:
1. Switch on debug edbg 33 and edbg 34 and capture text. 2. Run exposure calibration. 3. Send the captured text to FFEI for analysis. 4. To keep the machine going temporarily, manually enter the last known good

set of *RIP_EXPOSE* ND values into NVRAM and set all the *WORKING_DRIVE* values to 930 (total of 16 values to enter). Then do not run exposure calibration again until the problem is fixed. 129 Expose Calibration FPD Measure Failed Description: There was a problem during a read of the FPD either when enabling or disabling the laser. The FPD is not read during normal exposure, but only during exposure calibration, or with diagnostic commands, such as, measure_extinction, locate_FPD or ND_Char. FATAL. Recovery:
1. Run lstatus diagnostic to check if the laser has shut down. If it has, then

lstatus should show the reason, for example, current limit.


2. If the laser is not shutdown, run lenable drive 96 and check lstatus again. 3. If the problem persists, then enable debug edbg 25 and capture text. 4. Retry the procedure causing the error and send the captured text to FFEI for

analysis. 130 Expose Calibration ND Adjust Failed Description: During exposure calibration, a calculation to find the ND value or the laser drive for either 48 or 96 resolutions failed. NON-FATAL. Recovery:
1. Switch on debug edbg 33 and edbg 34 and capture text. 2. Run exposure calibration. 3. Send the captured text to FFEI for analysis.

6 OPTICS ERRORS

4. If exposure calibration fails every time, to keep the machine going

temporarily, enter manually the last known good set of *RIP_EXPOSE* ND values into NVRAM and set all the *WORKING_DRIVE* values to 930 (total of 16 values to enter). Then do not run exposure calibration again until the problem is fixed. 132 Expose Calibration Associated Resolution Failed Description: During exposure calibration, a calculation to find the ND value or the laser drive for either 47, 50, 94, 100,142 or 144 resolutions failed. NON-FATAL. Recovery:
1. Switch on debug edbg 33 and edbg 34 and capture text. 2. Run exposure calibration. 3. Send the captured text to FFEI for analysis. 4. If exposure calibration fails every time, to keep the machine going

temporarily, enter manually the last known good set of *RIP_EXPOSE* ND values into NVRAM and set all the *WORKING_DRIVE* values to 930 (total of 16 values to enter). Then do not run exposure calibration again until the problem is fixed. 133 Expose Calibration Failed Description: An error occurred during exposure calibration because there were problems with laser initialisation, spinner status or traverse status. FATAL. Recovery:
1. Run lenable drive 96 and lstatus to check that the laser starts correctly. 2. Run spinner/start, then spinner/idle to check that the spinner starts and

then goes to idle.


3. Check the traverse for obstructions. 4. Run traverse/datum to check that the traverse moves to datum. 5. Run traverse/goto pos=-800000 to check that the traverse moves and

check the green LED on the traverse read head for any problems. 139 Calibration Files Restore Fail Description: The ND_Char file was not retrieved during machine bootup. This may be because the ND_Char file is missing. FATAL. Recovery:
1. Switch on debug edbg 33 and edbg 34. 2. Run ND_Char utility 3. Run restore_nd_char to check that the file exists. 4. Reboot the engine to check that the 139 error has gone. This will also clear

the debug switches.


5. Run exposure calibration since this depends on ND_Char.

LUXEL P LATESETTER 7

143

Expose Not Enough Power Description: There is not enough laser power available to expose at the ND defined by exposure calibration plus the extra power needed to compensate for temperature when the drum is cold. The ND will be at maximum and the laser will be at maximum drive. The expose continues as normal so the job will not be lost, although it will be under-exposed. The error is shown for all jobs affected and will be cleared when the error is removed, for example, when a higher resolution is requested which requires less power. NON-FATAL. Recovery:
1. Check that the machine is not being operated outside the specified

temperature range of 18 C to 29 C.
2. Check the ND values from the MMI and clean the spinner mirror. Exposure

calibration will run on reboot. Check that the new ND values are lower. Linearise the screens again and then retry the jobs.
3. If power cannot be recovered by cleaning the spinner, then check for loss of

power within the optics. 144 Drum Temperature too Low Description: The temperature read by the drum temperature sensor is below 5 C. The temperature sensor is mounted on the FPD board and read by the LCB. FATAL. Recovery:
1. To keep the machine going temporarily, disable Temperature Compensation

in the engine and reboot. This allows plates to be exposed until the fault is fixed.
2. Replace the FPD board. 3. Replace the LCB.

145

Setup Serialiser Failed Description: During an expose, there was a problem reading the resolutions from the job file, or there was a problem fetching parameters from NVRAM, or setting up the laser APC. The job will be aborted. NON-FATAL. Recovery:
1. Capture text. 2. Rerun the job. 3. If the error persists, save an elog file and send the captured text and elog to

FFEI for analysis. 146 Laser Age Current Rate Exceeded Description: The laser current is read once per day during the laser ageing check. The current has increased by more than 7% since the measurement from the previous day. This indicates that the laser will rapidly reach end of life. The problem could also arise if the LCB cannot read the Photo Diode ADC. NON-

8 OPTICS ERRORS

FATAL. Recovery:
1. Run the laser_stat diagnostic to check the increase of laser current since

new and the dates when the current increased. Each entry in the table indicates an increase of current of greater than 10%.
2. If the laser is showing a rapid increase of current, then replace the laser. 3. If the error persists, change the LCB.

151

Laser Age at End of Life Description: The laser current has increased by more than 50% since new. This indicates that the laser will reach end of life within the next few months. NON-FATAL. Recovery:
1. Run the laser_stat diagnostic to check the increase of laser current since

new and the dates when the current increased. Each entry in the table indicates an increase of current of greater than 10%.
2. Replace the laser within the next 2 months.

175

Spinner Mirror Contaminated Description: The spinner mirror is contaminated and losing more than 15% of the power. Assuming that exposure calibration has been run recently, the expose will continue as normal and will be correctly exposed. The warning will be removed when the contamination is removed. Note that contamination is measured separately for LO and HI resolutions so a 96res job may show the warning and a 48res job may not. NON-FATAL. Recovery:
1. Hold the job queue and wait for all jobs on the engine to complete. 2. Clean the spinner mirror using the diagnostic from the MMI. 3. On engine reboot, exposure calibration will run automatically. 4. Re-linearise the screens used. 5. Restart the job queue.

182

Laser Diode Board Not Connected Description: The laser diode board is not connected to the LCB. There is a loopback on the laser diode board through the laser ribbon cable which indicates to the LCB that the laser diode board is connected. The laser is either disconnected or faulty, or there is a fault on the LCB. FATAL. Recovery:
1. Run the lstatus diagnostic to check if the laser diode board is connected. 2. If the laser is in the shutdown state, then reboot the engine. 3. Run the lstatus diagnostic again to check if the laser diode board is

connected and the laser is not in the shutdown state.

LUXEL P LATESETTER 9

4. If the error persists then check that the laser cable is connected to the LCB. 5. Replace the LCB. 6. Replace the laser.

183

Laser Photo Diode Board Not Connected Description: The laser photodiode board is not connected to the LCB There is a loopback on the laser photodiode board through the laser ribbon cable which indicates to the LCB that the laser photodiode board is connected. The laser is either disconnected or faulty, or there is a fault on the LCB. FATAL. Recovery:
1. Run the lstatus diagnostic to check if the laser photodiode board is

connected.
2. If the laser is in the shutdown state, then reboot the engine. 3. Run the lstatus diagnostic again to check if the laser photodiode board is

connected and the laser is not in the shutdown state.


4. If the error persists then check that the laser cable is connected to the LCB. 5. Replace the LCB. 6. Replace the laser.

184

Laser Current Limit Exceeded Description: The laser current limit has been exceeded. When the laser is turned on, the operating current is compared against the working current limit values in NVRAM. This error indicates that the operating current has exceeded the working limit value. The limit value in lcpd_params is the original value when the laser was first installed. Every 24 hours, laser ageing runs which measures the laser current and updates the working limit values. FATAL. Recovery:
1. Run the lstatus diagnostic to check if the laser current limit has been

exceeded
2. Check the original limit value using lcpd_params. Check in NVRAM all the

*WORKING_LIMIT* values. They should all be the same and should be similar or higher than the original limit value
3. If the working_limit values are low, then lcpd_params change should be

used to reset the original parameters, then follow the procedure as if the laser had been changed.
4. If the laser is in the shutdown state, then reboot the engine. 5. Run the lstatus diagnostic again to check if the laser current limit is OK. 6. If so, enable the laser using lenable drive 96. 7. Run the lstatus diagnostic again to check if the laser current limit has been

exceeded.
8. If the laser starts OK, then run laser_aging diagnostic to update the working

limit values.

10 OPTICS ERRORS

9. If the problem persists, then replace the laser. 10. Replace the LCB.

185

Laser Power Limit Exceeded Description: The laser power limit has been exceeded. This error indicates that the laser power monitored by the photodiode board within the laser module is higher than a limit value set in the hardware on the LCB. FATAL. Recovery:
1. Run the lstatus diagnostic to check if the laser power limit has been

exceeded.
2. If the laser is in the shutdown state, then reboot the engine. 3. Run the lstatus diagnostic again to check if the laser power limit is OK. 4. If so, enable the laser using lenable drive 96. 5. Run the lstatus diagnostic again to check if the laser power limit is OK. 6. Enable and disable the laser several times and check if the power limit is

exceeded.
7. If the problem persists, then replace the laser. 8. Replace the LCB.

186

Laser Peltier Error Fail Description: The laser Peltier temperature sensor is showing a value outside expected limits. FATAL. Recovery:
1. Run the lstatus diagnostic to check if the laser Peltier temperature is OK. 2. If the problem persists, then replace the laser. 3. Replace the LCB.

187

Laser Shutdown Description: The laser is in the shutdown state caused by either the laser headboard or the photodiode board disconnected or there has been a laser current limit or power limit exceeded. FATAL. Recovery:
1. Run the lstatus diagnostic to check if the laser is in the shutdown state. 2. Check LED D5 on the LCB which indicates the laser is in the shutdown

state.
3. Reboot the engine and check if the laser is not in the shutdown state. 4. Enable the laser using lenable drive 96. 5. Run lstatus diagnostic again to check if the laser is in the shutdown state. 6. If the problem persists, then replace the laser.

LUXEL PLATESETTER 11

7. Replace the LCB.

188

Laser Peltier OK Fail Description: The laser Peltier is not at the expected demand temperature The expose will continue as normal although image quality and laser life may be affected. If the ambient temperature is too high, the Peltier will be shut down by the software and this would also affect the demand temperature. This will recover when the ambient temperature is brought back within limits. If the error persists, then it indicates a fault on the laser or the LCB or the FPD (which measures the drum temperature). NON-FATAL. Recovery:
1. Run the lstatus diagnostic to check if the Peltier is at the demand

temperature.
2. Also check within lstatus if the Peltier is disabled (shut down). If so, then

this would also cause the Peltier demand temperature to be wrong.


3. Check LED D4 on the LCB which indicates the Peltier is not at the demand

temperature and LED D3 which indicates that the Peltier is shut down.
4. If the Peltier is disabled, then run read_drum_temp diagnostic to check the

drum termperature. If this is >34 C, then this is the reason for the Peltier shutdown.
5. If read_drum_temperature indicates an abnormally high temperature,

replace the FPD assembly.


6. Replace the LCB. 7. Replace the laser.

189

Laser Peltier Shutdown Description: The laser Peltier is shut down. The expose will continue as normal although image quality and laser life may be affected. If the ambient temperature is too high, the Peltier will be shut down by the software and this warning may be shown. This will recover when the ambient temperature is brought back within limits. If the error persists, then it indicates a fault on the laser, or the LCB, or the FPD (which measures the drum temperature). NON-FATAL. Recovery:
1. Run the lstatus diagnostic to check if the Peltier is disabled (shut down). 2. Check LED D3 on the LCB which indicates the Peltier is shut down. 3. Run read_drum_temp diagnostic to check the drum termperature. If this is

>34 C, then this is the reason for the Peltier shutdown.


4. If read_drum_temperature indicates an abnormally high temperature,

replace the FPD assembly.


5. Replace the LCB. 6. Replace the laser.

12 OPTICS ERRORS

190

Laser Age Fail Description: The laser ageing check has failed. This is performed once every 24 hours. This could be because the laser has shut down, or there is a problem with the interface between LCB and laser, or the LCB has a problem reading the ADC for the photodiode. FATAL. Recovery:
1. Run lstatus diagnostic to check if the laser has shut down. If it has, then

lstatus should show the reason, for example, current limit.


2. Reboot the engine, enable the laser, then check lstatus again for shutdown. 3. Check for corruption of NVRAM in the laser. 4. If the problem persists, then replace the laser. 5. Replace the LCB.

191

Expose Calibration Max ND Fail Description: During exposure calibration, all 8 resolutions reached the maximum ND value defined in ND_MAX_TRANSMISSION in the optics/mmi Machine Setup screen. The set of ND values will not be updated and the previous good set will be used. NON-FATAL. Recovery:
1. Check the %dots on a linearisation strip to see if the exposure level is

correct.
2. If exposure is incorrect, then check that the mechanical shutter at the optics

output is not closed.


3. Check for any obstructions in the light path, for example, cables, baffle 4. Check for loss of power within the optics. 5. If the exposure is correct, replace the FPD board. 6. Replace the LCB.

192 Laser Integrator Current Low Description: The laser drive current is lower than expected. When the laser is switched on at the start of a scan, the laser drive current is checked. If outside limits, the error is reported at the end of the scan. This error is reporting a drive current less than 100 which indicates that the photodiode on the laser is seeing too much power or the ADC on the LCB is reading an incorrect value from the photodiode. FATAL. Recovery:
1. Switch on the laser using lenable drive 96. 2. Check the laser current using lcurrent. This should indicate a drive current

greater than 100 and should be typically 1500.


3. Check the photodiode power using lpower. This should indicate a power in

the range 3000 to 3500 but not as high as 4000.

LUXEL PLATESETTER 13

4. If the problem persists, replace the LCB. 5. Replace the laser.

193 Serial Number Mismatch Description: There is a mismatch, detected on booting, between the laser serial numbers in NVRAM and the laser EEPROM. NON-FATAL. Recovery: If a new laser has been fitted, this is a normal warning. The error will not appear on the next reboot. If a new laser has not been fitted, reboot the engine and check if the warning appears again. This error does not prevent the engine from operating. 194 Laser Head Board Problem Description: There is a hardware problem affecting the laser EEPROM. NONFATAL. Recovery: Reboot the engine and check if the warning appears again. This error does not prevent the engine from operating. 199 Drum Temperature too High Description: The temperature read by the drum temperature sensor is higher than 40 C. The temperature sensor is mounted on the FPD board and read by the LCB. FATAL. Recovery:
1. To keep the machine going temporarily, disable Temperature Compensation

in the engine and reboot. This will allow plates to be exposed until the fault is fixed.
2. Replace the FPD board. 3. Replace the LCB.

TRAVERSE ERRORS

Traverse errors are usually position detection errors traced to the carriage and the beam drive/ readhead mechanisms. Click on the code number and name below to display error information.

CODE AND ERROR


205 Non-Fatal Error 215 Invalid Status 235 Edge Detect Error 245 Edge Detect Early Error

CODE AND ERROR


210 Fatal Error 225 Data Timeout 240 Edge Detect Late Error

205

Non-Fatal Error Description: The traverse has detected a position error when moving to a required position (usually start expose, but it could be anywhere). The system will attempt to recover on the next traverse move. NON-FATAL. Recovery:
1. Override the interlocks. 2. Open the user door and run the trav_test diagnostic. Observe the LED on

the traverse encoder readhead and ensure it remains green at all times. It may switch off or turn red at the datum actuator, which is normal. If the LED goes amber or red, wipe the encoder strip with a clean dry cloth to remove any dust. If the LED still goes amber or red, adjust the height of the readhead using the blue plastic height setting gauge. If the LED still goes amber or red after this procedure, carefully examine the encoder strip for digs or scratches; if any damage is seen, contact FFEI.
3. Check the position of the ball cage. With the traverse at the user end, the

ball cage should align with the end of the upper V-groove when the end of the upper V groove is aligned with the last bolt in the lower V-groove (refer Luxel V-6 CTP Installation Manual). If the ball cage is found to be more than 10 mm out of position, run the traverse levelling procedure as detailed in the installation manual.

2 TRAVERSE ERRORS

210

Fatal Error Description: The traverse has detected a position error. Check for any plates in the machine or obstructions to the traverse carriage and reboot the system. FATAL. Recovery:
1. Override the interlocks 2. Open the user door and run the trav_test diagnostic. Observe the LED on

the traverse encoder readhead and ensure it remains green at all times (it may go off or turn red at the datum actuator, which is normal). If the LED goes amber or red, wipe the encoder strip with a clean dry cloth to remove any dust. If the LED still goes amber or red, adjust the height of the read-head using the blue plastic height setting gauge. If the LED still goes amber or red after this procedure, carefully examine the encoder strip for digs or scratches; if any damage is seen, contact FFEI.
3. Check the position of the ball cage. With the traverse at the user end, the

ball cage should align with the end of the upper V-groove when the end of the upper V-groove is aligned with the last bolt in the lower V-groove (refer to installation manual). If the ball cage is found to be more than 10 mm out of position, run the traverse levelling procedure as detailed in the installation manual.
4. If the problem remains, check the traverse for obstructions. Typical causes

are a damaged wiper on the traverse motor shaft (replace if damaged), the screws that attach the traverse service extensions not being fully tightened, or the umbilical cable snagging in the cable tray.
5. If the problem persists, measure the voltage at MSB1 PL6 pin 3 with respect

to pin 7. The voltage should be 36 V +5 %/-10 %; if outside this range check the V6_slave_pwr cable and the interlock box.
6. If the error persists, replace the umbilical cable. 7. If the error persists, replace the STB. 8. If the error persists, replace the traverse motor.

215

Invalid Status Description: Traverse invalid status. The system software is unable to obtain a valid status for the traverse subsystem. The system will attempt to recover on the next traverse move. NON-FATAL. Recovery: Reboot the machine if the error re-occurs.

225

Data Timeout Description: Traverse has stopped at end of travel but there is more image data. FATAL. Recovery: Reboot the machine, and reject the job and plate. Download the job again.

LUXEL P LATESETTER 3

235

Edge Detect Error Description: The edge detect failed to trigger. FATAL Recovery:
1. Remove the plate, reboot the machine and retry the job. 2. Look down the drum and check that the edge detect laser illuminates the

white strip.
3. Run traverse/halt and traverse/medirq. Check that the edge detect laser is

on.
4. Connect a multimeter to the test points on the Edge Detect board. 5. Check that the voltage, when illuminating the white strip, is typically 4 VDC. 6. Load a plate into the drum from the PCI or MMI. 7. Move the traverse manually backwards and forwards over the plate edge,

and check on the terminal that the edge is seen each time.
8. Replace the Edge Detect Assembly. 9. If the error persists, call FFEI Customer Support (UK).

240

Edge Detect Late Error Description: Edge detect function does not detect drum/plate edge until the end of the drum. The edge detect sensor triggered too late. FATAL Recovery:
1. Check that the plate is centered in the drum and there are no obstructions. 2. If the error persists, call FFEI Customer Support (UK).

245

Edge Detect Early Error Description: Edge detect function has triggered too early for the plate position. NON-FATAL. Recovery:
1. Remove the plate, reboot the machine and retry the job. 2. Look down the drum and check that the edge detect laser illuminates the

white strip.
3. Run traverse/halt and traverse/medirq. Check that the edge detect laser is

on.
4. Connect a multimeter to the test points on the Edge Detect board. 5. Check that the voltage, when illuminating the white strip, is typically 4 VDC. 6. Move the traverse slowly along the white strip and check that the voltage

does not go below 3 VDC. A low voltage indicates contamination.


7. If the white strip is contaminated, clean it as described in the Engineers Ref-

erence Guide.
8. Load a plate into the drum from the PCI or MMI.

4 TRAVERSE ERRORS

9. Move the traverse manually backwards and forwards over the plate edge,

and check on the terminal that the edge is seen each time.
10. Replace the Edge Detect Assembly. 11. If the error persists, call FFEI Customer Support (UK).

SPINNER ERRORS
These are errors traced to the spinner or the STB. Click on the code number and name below to display error information.

CODE AND ERROR


305 Spinner Error 320 PLL Out of Lock

CODE AND ERROR


310 Invalid Status

305

Spinner Error Description: The spinner has failed to lock measured using the lock detector on the STB. FATAL. Recovery:
1. This error is not software recoverable and requires a reboot. 2. If the error persists call the FFEI Customer Support (UK).

310

Invalid Status Description: The system software is unable to obtain a valid status for the spinner subsystem. NON-FATAL. Recovery: If the error persists call the FFEI Customer Support (UK).

320

PLL Out of Lock Description: The phase lock loop on the Formatter that generates the pixel clock is out of lock. FATAL. Recovery:
1. Run pll_program 96 int. Also, run pll_lock_detect and check that the loop

is in lock. Alternatively, check the lock detect signal using a multimeter on the Formatter TP7 where a low signal indicates PLL is locked. Repeat pll_program xx int using the other resolutions and check for lock. If this fails, there is a problem with the Formatter board.

2 S PINNER ERRORS

2. Run spinner/start. Also, run pll_program 96 ext. Check for PLL locked as

described above. Repeat pll_program xx ext using the other resolutions and check for lock. If this fails, then there is a problem with receiving the clock signal from the spinner to Formatter board, so proceed as follows: Check the two connectors from the spinner are securely connected at the STB. Check that the umbilical cable is securely connected at the STB and MSB1. Check the V6_STB_CAN cable from MSB1 to the Formatter board is securely connected and the pins are not pushed back in the connectors.
3. If the fault is still present, replace the umbilical cable and the V6_STB_CAN

cables.
4. If the problem persists, replace the spinner. 5. If the problem persists, replace the STB. 6. If the problem persists, replace the Formatter board.

ENVIRONMENT ERRORS
These errors are mostly related to temperature changes on or around the Formatter PCB, or the interlocks system. Click on the code number and name below to display error information.

CODE AND ERROR


515 STB Over Temperature 530 Drum Temperature Limit Exceeded 565 Chad Tray Missing 577 Interlocks Failed 579 Autoloader Cover Open

CODE AND ERROR


525 Formatter Board Fan Failed 535 OK to Start Imaging 572 User Cover Opened 578 Interlock Board Not Present 590 Slave PCB Reset

515

STB Over Temperature Description: STB PCB temperature reading has exceeded limit. NON-FATAL. Recovery:
1. Switch off the engine and open the user door. 2. Remove the user baffle. 3. Check that the spinner is free to rotate and is not seized. 4. Check that there no obstructions to the traverse. 5. Reboot the engine and check the 36 V supply to the STB. 6. If the error persists, change the STB.

525

Formatter Board Fan Failed Description: The RFI box cooling fan for the Formatter Board has failed. NON-FATAL. Recovery:
1. Check the cooling fan on the side of the Formatter RFI box to see if it is

rotating.
2. If it not rotating, check that the fan cable is plugged into the Formatter Board

(connector located at the bottom left).


3. Check that 5 V is present at the fan connector PL14.

2 E NVIRONMENT E RRORS

4. Replace the fan assembly.

530

Drum Temperature Limit Exceeded Description: The drum temperature is outside the permitted operating limits. Expose will continue as normal but image quality or laser life may be affected. Operation outside the permitted temperature range may affect laser warranty. NON-FATAL. Recovery:
1. Make sure the machine is operating inside the specified temperature range

of 18 C to 29 C.
2. If the temperature is outside limits, then wait for the room to be within speci-

fication before exposing further jobs.


3. If further jobs are exposed when outside limits, this will be recorded in the

laser and may affect the laser warranty.


4. If the temperature is within limits, check the operation of the drum tempera-

ture sensor.
5. Run the read_drum_temp diagnostic and check if the value is within 3 C of

ambient temperature.
6. If incorrect, replace the FPD, then the LCB.

535

OK to Start Imaging Description: The system is not ready to start exposing due to an environment failure. NONFATAL. Recovery:
1. Run the sensors/environ diagnostic. 2. Check if Environment OK to start an expose is true or false. 3. If false, check through the text for the failure as follows:
A) B) C)

Check that the RFI box fan has not failed. Check that a slave board has not reset. Check the interlocks are at status code $0 OK: All covers closed, both contactors closed.

565

Chad Tray Missing Description: The chad tray has not been refitted into the engine. FATAL. Recovery: Replace the chad tray.

572

User Cover Opened Description: Engine cover on the user side is open. FATAL. Recovery:
1. Close the user access door.

LUXEL P LATESETTER 3

2. Wait for the engine to reboot. 3. Check for correct operation of the interlock status switch as follows:
A) B)

Run the sensors/environ diagnostic Check the interlock status is code $0 OK: All covers closed, both contactors closed

4. Open the user access door and run the sensors/environ diagnostic again. 5. Check the status changes to code $19 INTERLOCK BROKEN: User door

open, both contactors open.


6. Refer to the Engineers Reference Guide for further fault-finding.

577

Interlocks Failed Description: Interlock system has failed, the interlocks are in an illegal state. FATAL. Recovery:
1. Run the sensors/environ diagnostic. 2. Check the interlock status code:

Valid codes are $0, $19, $1e or $1f


3. All other codes are non-valid and will generate this error code. 4. Refer to the Engineers Reference Guide for further fault-finding.

578

Interlock Board Not Present Description: The interlock board is not present. The interlock board provides a status line to the Formatter to indicate that it is present. This does not depend on power being available to the interlock board. FATAL. Recovery:
1. Run the sensors/environ diagnostic. 2. Check if interlock board present indicates true of false 3. If false, check that the 15-W D cable between Interlock Box and Formatter

is connected.
4. Remove the cable between Interlock Box and Formatter and check continu-

ity pin 8 to pin 8 and pin 15 to pin 15.


5. Replace the cable on the Formatter. 6. On the other end of the cable, short pin 15 to the shell. 7. Check if sensors/environ now shows that the board is present. 8. If it does, then replace the Interlock Box. 9. If still not present, then replace the Formatter Board.

579

Autoloader Cover Open Description: The top cover on the Autoloader is open. FATAL. Recovery:

4 E NVIRONMENT E RRORS

1. Fit the autoloader top cover. 2. Wait for the engine to reboot. 3. Check for correct operation of the interlock status switch as follows:
A) B)

Run the sensors/environ diagnostic. Check the interlock status is code $0 OK: All covers closed, both contactors closed.

4. Remove the autoloader top cover. 5. Check the status changes to code $1e INTERLOCK BROKEN: Autoloader

cover open.
6. Refer to the Engineers Reference Guide for further fault-finding.

590

Slave PCB Reset Description: A slave board has unexpectedly reset. This could be caused by a power supply glitch or unexpected software event. FATAL. Recovery: Reboot the system and resend the image. Check for local voltage regulation and suppression.

INPUT DATA PATH ERRORS


These errors are traced to the Input Data Controller (IDC) on the data path from the RIP PC FireWire to the Formatter PCB. Most of these errors are software related and will require consultation with FFEI (UK). Click on the code number and number below to display error information.

CODE AND ERROR


605 Input Data Controller Disabled 607 Download Lines Not Enough 609 Bad Parameter Y Resolution 611 Bad Parameter Media Height 613: Bad Parameter Image Height 16 Bits 615: Bad Parameter in Job Request Type 617: Bad Parameter MLS 619: Bad Parameter Screen Optimisation 621: IDC Unknown Error 623: MLS Option Missing 625: Small Plate Option Missing

CODE AND ERROR


606 FireWire Buffer Overrun 608 Bad Parameter X Resolution 610 Bad Parameter Image Width 612 Bad Parameter Image Width Divide 16 614: Bad Parameter Wedge Position 616: Bad Parameter Punch 618: Bad Parameter ISOCH 620: Bad Parameter Dimensional Unit 622: IDC Failed 624: MLS Job Without Autoloader

605

Input Data Controller Disabled Description: The input data path from the RIP to the Engine has been disabled because of a shutdown or an open interlock. The job currently downloading will finish. NONFATAL. Recovery: Check for an open interlock. Restart the machine if there has been a shutdown.

606

FireWire Buffer Overrun Description: The Input Data Path hardware has reported an FIFO overrun failure during image download. NON-FATAL. Recovery:

2 I NPUT DATA P ATH ERRORS

Resend the image and continue. Reboot the machine if the error is repeated. Possible Firewire driver fault on the Formatter PCB. 607 Download Lines Not Enough Description: The number of image lines that the RIP is going to send is not enough to match the minimum requirements of the IDC hardware. NON-FATAL. Recovery: Resend the image and continue. Reboot the machine if the error is repeated. Possible Firewire driver fault on the Formatter PCB. 608 Bad Parameter X Resolution Description: The X (slow scan) resolution specified in the Job Setup Request is not valid. NON-FATAL. Recovery: Invalid resolution selected for the job. 609 Bad Parameter Y Resolution Description: The X (fast scan) resolution specified in the Job Setup Request is not valid. NON-FATAL. Recovery: Invalid resolution selected for the job. 610 Bad Parameter Image Width Description: The specified image width in the Job Setup Request exceeds the maximum supported media width. NON-FATAL. Recovery: Invalid image width selected for the job. 611 Bad Parameter Media Height Description: The specified image height in the Job Setup Request exceeds the maximum supported media height. NON-FATAL. Recovery: Invalid image height selected for the job. 612 Bad Parameter Image Width Divide 16 Description: The specified image width in the Job Setup Request is not a multiple of 6 lines which is a IPC hardware requirement. NON-FATAL. Recovery: Possible RIP software problem. Refer to FFEI (UK) Customer Support for more information.

LUXEL P LATESETTER 3

613: Bad Parameter Image Height 16 Bits Description: The specified image height in the Job Setup Request is not a multiple of 16 bit words which is a IPC hardware requirement. NON-FATAL. Recovery: Possible RIP software problem. Refer to FFEI (UK) Customer Support for more information. 614: Bad Parameter Wedge Position Description: The specified ND Wedge position in the Job Setup Request is outside the valid range of the upper and lower NVRAM values. NON-FATAL. Recovery: Requires a check for the correct ND wedge positions NVRAM values. Refer to FFEI (UK) Customer Support for more information. 615: Bad Parameter in Job Request Type Description: The specifies image type in the Job Setup Request is not valid. Valid types are: 0 = normal image; 1 = calibration image. NON-FATAL. Recovery: An invalid image type selected for the job. Refer to FFEI (UK) Customer Support for more information. 616: Bad Parameter Punch Description: The specified punch option in the Job Setup Request is not valid. Options are: 1 = punch; 0 = dont punch. NON-FATAL. Recovery: Invalid punch option selected for job. Refer to FFEI (UK) Customer Support for more information. 617: Bad Parameter MLS Description: The specified manual load slot in the Job setup request is not valid. Options are: 1 = use MLS; 0 = dont use MLS. NON-FATAL. Recovery: MLS is not a valid option. Refer to FFEI (UK) Customer Support for more information. 618: Bad Parameter ISOCH Description: The specified FireWire Isochronous Data Channel in the Job Setup Request is not valid. It should be the in the range 0-63. NON-FATAL. Recovery: Resend the image and continue. Reboot the machine if the error is repeated.

4 I NPUT DATA P ATH ERRORS

Possible Firewire driver fault on the Formatter PCB. Refer to FFEI (UK) Customer Support for more information. 619: Bad Parameter Screen Optimisation Description: The specified Screen Optimisation option in the Job Setup Request is not valid. Options are: 0 = conventional; 1 = FM; 2 = CoRes. NON-FATAL. Recovery: Resend the image and continue. Reboot the machine if the error is repeated. Possible Firewire driver fault on the Formatter PCB. Refer to FFEI (UK) Customer Support for more information. 620: Bad Parameter Dimensional Unit Description: The specified Dimensional Unit in the Job Setup request is not valid. Options are: 0 = mm; 1 = in. NON-FATAL. Recovery: Resend the image and continue. Reboot the machine if the error is repeated. Possible Firewire driver fault on the Formatter PCB. Refer to FFEI (UK) Customer Support for more information. 621: IDC Unknown Error Description: The IDC has reported an unknown error condition. This may be because more than one error occurred at the same time. NON-FATAL. Recovery: Resend the image and continue. Reboot the machine if the error is repeated. Possible Firewire driver fault on the Formatter PCB. Refer to FFEI (UK) Customer Support for more information. 622: IDC Failed Description: There has been a general IDC failure. NON-FATAL. Recovery: Resend the image and continue. Reboot the machine if the error is repeated. Possible Firewire driver fault on the Formatter PCB. Refer to FFEI (UK) Customer Support for more information. 623: MLS Option Missing Description: A job has specified MLS but the option is not licenced. NON-FATAL. Recovery: Resend the job as non-MLS. 624: MLS Job Without Autoloader Description: MLS has been spcified for a job on a machine where the feeder is not an

LUXEL P LATESETTER 5

autoloader. NON-FATAL. Recovery: Resend the job as manual or semi-automatic. 625: Small Plate Option Missing Description: The target media size for the job is a small plate, but the machine does not have a small plate option. NON-FATAL. Recovery: Use a larger plate.

OUTPUT DATA PATH ERRORS


These errors are mostly traced to the data path in the Formatter PCB. Click on the code number and name below to display error information.

CODE AND ERROR


705 Output Data Path Aborted 707 Buffer Underrun 709 PLL Lost Lock

CODE AND ERROR


706 Output Data Path Halted 708 Shift Register Empty

705

Output Data Path Aborted Description: The output data path (ODP) from the Formatter PCB to the optics module has found an internal error that may have been caused by a problem, such as:
1. reading the image 2. serialiser/formatter function on the Formatter PCB 3. the requested image may not have been processed because, for instance, it

has requested a resource that is not available. NON-FATAL. Recovery: Check data cable connections; reboot the machine. 706 Output Data Path Halted Description: The ODP has been halted from the operator interface, stopping any new jobs being processed once the current job has finished. NON-FATAL. Recovery: Transient error; reboot the machine and resend the image. 707 Buffer Underrun Description: The ODP hardware has reported an output buffer underrun error. NON-FATAL. Recovery: Possible software fault on the Formatter PCB. Resend the job or (if this fails)

2 OUTPUT D ATA P ATH E RRORS

reboot the machine and resend the image. Replace the Formatter PCB if the error persists. 708 Shift Register Empty Description: The ODP hardware has reported an output shift regsiter error. NON-FATAL. Recovery: Possible software fault on the Formatter PCB. Resend the job or (if this fails) reboot the machine and resend the image. Replace the Formatter PCB if the error persists. 709 PLL Lost Lock Description: The Phase Lock Loop hardware has lost lock. NON-FATAL. Recovery: The spinner has lost speed or is not running at the correct speed. Or there is a fault on the Formatter PCB. Reboot the machine and resend the image.

PROCESSOR ERRORS
These are a set of errors normally traced to the Processor or the link cable. You will need to refer to the unit documentation for further faultfinding. Click on the code number and name below to display error information.

CODE AND ERROR


905 Processor Not Attached 915 Processor Requires Service

CODE AND ERROR


910 Processor Feed Jam

905

Processor Not Attached Description: Processor is not connected to the platesetter, possibly caused by removing the serial link cable. Other possible errors are traced directly to the Processor unit. NON-FATAL. Recovery: Check cable connections. The processor may not be operating because it is low on chemicals, or the temperature is too high, or it is not powered on. This is indicated as a Processor Not Ready icon and not as an error code. Check the processor LCD.

910

Processor Feed Jam Description: Media jam as a plate is transferred to the processor. NON-FATAL. Recovery: The fault could be on the processor input or the platesetter output.

915

Processor Requires Service Description: The processor has indicated a fault. NON-FATAL. Recovery: Refer to the unit documentation and check for diagnostic information about the machine.

DIAGNOSTICS ERRORS
A set of auto self-tests are run manually from the menu interface and at boot up to check the Formatter PCB, motors, traverse, spinner and the PSU, etc. All these diagnostic tests are FATAL if they record a FAIL. Click on the code number and name below to display error information.

CODE AND ERROR


1001 ROM Test 1003 Interrupt Test 1005 System Registry Test 1008 Optics Datum Test 1011 Beam Converter Assembly Test 1018 Spinner Test 1029 Traverse Datum Test

CODE AND ERROR


1002 RAM Test 1004 NVRAM Test 1006 PSU Test 1010 ND Motor Assembly Test 1017 Traverse Test 1026 Realtime Clock Test 1031 Serialiser Test

1001 ROM Test Description: Addresses Flash memory and tests data over the Formatter data bus. A CRC is performed in two areas of Flash: the boot system and the application system. FATAL. Recovery: Remove and replace the Formatter Board. 1002 RAM Test Description: Tests Flash memory and data over the Formatter data bus. If an error is found a fatal error is flagged. FATAL. Recovery: Remove and replace the Formatter Board. 1003 Interrupt Test Description: Tests that the interrupt lines to the MPU are not held active. If an error is found a

2 D IAGNOSTICS ERRORS

fatal error is flagged. FATAL. Recovery: Remove and replace the Formatter Board. 1004 NVRAM Test Description: Tests that the configuration files contain data specific to the system. The data is compared to a checksum. If the data is corrupt, it is restored to its default. FATAL. Recovery: Load backup data for the configuration (if available). 1005 System Registry Test Description: Tests if the system configuration has been modified. NON-FATAL. Recovery: Update the system registry. 1006 PSU Test Description: Checks that the +24 V, +5 V and 15 V lines are within tolerance. FATAL. Recovery: Check the PSU outputs and PSU cabling. The PSU does not have adjustable outputs and has to be replaced if the voltages are outside tolerance. 1008 Optics Datum Test Description: The optics stepper motors are checked for their datum positions. FATAL. Recovery: Check the LCB, the motor sensors and motors. 1010 ND Motor Assembly Test Description: Tests the neutral density motor travel from datum. FATAL. Recovery: Replace the sensor or motor. 1011 Beam Converter Assembly Test Description: Tests the BCF motor travel from datum. FATAL. Recovery: Replace the sensor or motor. 1017 Traverse Test Description:

LUXEL P LATESETTER 3

Checks if the traverse carriage can be positioned within 5% of its datum point over a set time period and can travel over its full length without position errors. FATAL. Recovery: Make sure the Engine traverse is level. 1018 Spinner Test Description: Tests that the spinner can run at full and at idle speeds. It is run at each speed for 30 seconds to check that phase lock is maintained. FATAL. Recovery: Possible spinner or Formatter Board error. 1026 Realtime Clock Test Description: Tests the RT clock on the Formatter Board. FATAL. Recovery: Remove and replace the Formatter Board. 1029 Traverse Datum Test Description: Tests that the traverse moves to its datum position. FATAL. Recovery: Check the home actuator for damage. 1031 Serialiser Test Description: Checks the serialiser function on the Formatter Board. FATAL. Recovery: Remove and replace the Formatter Board.

MEDIA CONTROL ERRORS


These errors are usually traced to manual loading on the platen where the machine halts until the operator provides the correct media. Click on the code number and name below to display error information.

CODE AND ERROR


1217 Interleaf Door Opened Unexpectedly 1245 Jobs Waiting for Media 1248 Idle Timeout While Waiting for Media 1260 Paper Bin Nearly Full 1280 Chad Tray Nearly Full 1290 Chad Tray is Full 1295 Media Feeder Remove Plate 1298 Failed to Eject Plate During Initialisation

CODE AND ERROR


1240 No Media Available of Required Type 1247 Paused While Waiting for Media 1250 Media Initialisation Failed 1270 Paper Bin Full 1281 Media Fog at Input Alert 1294 Media Feeder Media too Big 1296 Media Feeder Replace Plate

1217 Interleaf Door Opened Unexpectedly Description: The interleaf access door opened when not expected by the application. Recovery:
1. Empty the interleaf bin. 2. Close the door and select Engine Info from the MMI or PCI. 3. Confirm that the bin is emptied or not emptied.

1240 No Media Available of Required Type Description: Media of the required type for the job is not available. NON-FATAL. Recovery: Change cassette or media. 1245 Jobs Waiting for Media Description:

2 M EDIA C ONTROL ERRORS

There are jobs in the queue but there is no media of the correct type to expose them. NON-FATAL. Recovery: Load the correct media. 1247 Paused While Waiting for Media Description: The Engine has paused while expecting media. PAUSE button pressed by mistake during a manual load. NON-FATAL. Recovery: Enter RUN mode and load the required media. Select Media Info to check for the correct media and Confirm the load (Autoload Disabled). 1248 Idle Timeout While Waiting for Media Description: The idle timeout occurred while the Engine was expecting media. A timeout ensures that the spinner was not rotating for too long. FATAL. Recovery: Enter RUN mode and load the required media. Select Media Info to check for the correct media and Confirm the load (if Autoload Disabled). 1250 Media Initialisation Failed Description: The media handling software module failed to initialise. FATAL. Recovery: Remove any media from the drum and reboot. 1260 Paper Bin Nearly Full Description: The bin is nearly full of paper. NON-FATAL. Recovery: Remove paper at the first opportunity. 1270 Paper Bin Full Description: The paper bin is now full. FATAL. Recovery: Remove the paper before continuing. Use the Empty Bin procedure in the Users Guide. 1280 Chad Tray Nearly Full Description: The punch chad tray is nearly full. NON-FATAL. Recovery: Remove and empty the tray at the first opportunity.

LUXEL P LATESETTER 3

1281 Media Fog at Input Alert Description: Media is waiting for user confirmation during a manual load. NON-FATAL. Recovery: Press the Media Load button on the Engine. 1290 Chad Tray is Full Description: The chad tray is full. FATAL. Recovery: Empty the tray immediately. Use the Empty Tray procedure in the PCI Users Guide. 1294 Media Feeder Media too Big Description: A plate is on the platen but failed to load because it is too large for the job settings. FATAL. Recovery: Remove the plate and load the correct plate size. 1295 Media Feeder Remove Plate Description: The system has detected a plate on the platen while it is initiating the platen for the next load. FATAL. Recovery: Remove the plate and reboot. 1296 Media Feeder Replace Plate Description: A plate is present on the platen but has failed to load. FATAL. Recovery: Remove the plate and replace 1298 Failed to Eject Plate During Initialisation Description: The system is unable to determine the position of the plate during a reboot. FATAL. Recovery: Remove the plate from the machine and reboot.

INPUT PLATEN ERRORS


This section describes the errors traced to a reported device fault on a manual platen for a Luxel V-6. Click on the code number and error name below to display error information.

CODE AND ERROR


4600 Centering Motor Failed to Reach Home 4602 Centering Motor Continuity Failed When Centering Plate 4610 Pusher Motor Failed to Reach Home 4612 Plate Not Detected at Paper Under Plate Sensor

CODE AND ERROR


4601 Centering Motor Failed to Clear Home 4603 Centering Motor Continuity Failed When Releasing Plate 4611 Pusher Motor Failed to Clear Home

4600 Centering Motor Failed to Reach Home Description: The centering arms were moving towards the home sensor but failed to be detected by the home sensor. FATAL.
1. Centring arms were unable to centre due to a plate obstruction on the

platen.
2. The platen centring motor (EM2) has failed. 3. The platen centring arms home sensor (ES2) has failed. 4. The platen centring mechanism has failed.

Recovery:
1. Check for obstructions on the platen (a plate) and reboot. 2. Check the platen centring motor (EM2) is functioning. 3. Check the platen centring arms home sensor (ES2) is functioning. 4. Check the platen centring mechanism is functioning.

2 I NPUT PLATEN E RRORS

4601 Centering Motor Failed to Clear Home Description: The centering arms were trying to move away from the home sensor but the home sensor continued to sense their presence. FATAL.
1. Centring arms were unable move from the centring position due to an

obstruction.
2. The platen centring motor (EM2) has failed. 3. The platen centring arms home sensor (ES2) has failed. 4. The platen centring mechanism has failed.

Recovery:
1. Check for obstructions on the platen and reboot. 2. Check the platen centring motor (EM2) is functioning. 3. Check the platen centring arms home sensor (ES2) is functioning. 4. Check the platen centring mechanism is functioning.

4602 Centering Motor Continuity Failed When Centering Plate Description: The centering arms were trying to centre a plate but failed to detect continuity. FATAL.
1. Obstruction stopping centring arms from centring a plate. 2. Plate edges may be damaged. 3. Plate may be smaller than specified. 4. The platen centring motor (EM2) has failed. 5. The platen centring continuity sensor (ES3) has failed. 6. The platen centring mechanism has failed.

Recovery:
1. Check for obstructions on the platen and reboot. 2. Check plate edges are not damaged. 3. Change to correct plate size if the plate is too small. 4. Check the platen centring motor (EM2) is functioning. 5. Check the platen centring continuity sensor (ES3) is functioning. 6. Check the platen centring mechanism is functioning.

4603 Centering Motor Continuity Failed When Releasing Plate Description: The centering arms were releasing a centred plate but continued to sense continuity. FATAL.
1. Centring arms were unable move from the centring position due to an

obstruction.
2. The platen centring motor (EM2) has failed.

LUXEL P LATESETTER 3

3. The platen centring home sensor (ES3) has failed. 4. The platen centring mechanism has failed.

Recovery:
1. Check for obstructions and reboot. 2. Check the platen centring motor (EM2) is functioning. 3. Check the platen centring continuity sensor (ES3) is functioning. 4. Check the platen centring mechanism is functioning.

4610 Pusher Motor Failed to Reach Home Description: The pusher arms were moving towards the home sensor but failed to be detected by the sensor. FATAL.
1. Platen pusher arms were unable to centre due to a plate obstruction on the

platen.
2. The platen pusher motor (EM1) has failed. 3. The plate pusher home sensor (ES1) has failed. 4. The platen pusher mechanism has failed.

Recovery:
1. Check for obstructions on the platen and reboot. 2. Check the platen pusher motor (EM1) is functioning. 3. Check the plate pusher home sensor (ES1) is functioning. 4. Check the platen pusher mechanism is functioning.

4611 Pusher Motor Failed to Clear Home Description: The pusher was trying to move away from the home sensor but remained with the home sensor. FATAL.
1. Platen pusher was unable to move from the centring position due to an

obstruction.
2. The platen pusher motor (EM1) has failed. 3. The plate pusher home sensor (ES1) has failed. 4. The platen pusher mechanism has failed.

Recovery:
1. Check for obstructions on the platen and reboot. 2. Check the platen pusher motor (EM1) is functioning. 3. Check the plate pusher home sensor (ES1) is functioning. 4. Check the platen pusher mechanism is functioning.

4 I NPUT PLATEN E RRORS

4612 Plate Not Detected at Paper Under Plate Sensor Description: A plate has not been detected on the platen. FATAL.
1. Paper is attached to the back of the plate. 2. Plate is not flat on the platen. 3. The paper under plate sensor (ES4) has failed.

Recovery:
1. Check for paper behind the plate and remove. 2. Check that the plate is place flat on the platen. 3. Check the paper under plate sensor (ES4) is functioning.

INPUT CONVEYOR ERRORS


These errors are traced to the input conveyor on the Engine. Click on the code number and name below to display error information.

CODE AND ERROR


4700 Input Conveyor Plate Failed to Reach Entrance Sensor 4702 Input Conveyor Plate Failed to Clear Entrance Sensor

CODE AND ERROR


4701 Input Conveyor Plate Failed to Reach Exit Sensor 4703 Input Conveyor Plate Failed to Clear Exit Sensor

4700 Input Conveyor Plate Failed to Reach Entrance Sensor Description: While loading a plate, through the input conveyor, a plate failed to arrive at the input exit sensor on the engine or autoloader. FATAL.
1. The plate is jammed in the autoloader or loading platen. 2. A plate smaller than expexted was used on the loading platen. 3. The plate is jammed in the input conveyor. 4. The input conveyor motor (EM3) has failed. 5. The platen motor (EM1) or the autoloader has failed. 6. The input entrance sensor (ES5) has failed.

Recovery:
1. A plate is jammed on the loading platen or in the autoloader, remove the

plate and reboot.


2. Chack plate size against what the engine expected. 3. Check the input conveyor motor (EM3) is functioning. 4. Check the platen motor (EM1) or the autoloader is functioning. 5. Check the input entrance sensor (ES5) is functioning.

4701 Input Conveyor Plate Failed to Reach Exit Sensor Description: The plate failed to reach the engine exit sensor. FATAL.

2 I NPUT CONVEYOR E RRORS

1. The plate is jammed in the input conveyor. 2. The input conveyor motor (EM3) has failed. 3. The input exit sensor (ES6) has failed.

Recovery:
1. Plate is jammed in the input conveyor, remove the plate and reboot. 2. Check the input conveyor motor (EM3) is functioning. 3. Check the input exit sensor (ES6) is functioning.

4702 Input Conveyor Plate Failed to Clear Entrance Sensor Description: While loading a plate, through the input conveyor, a plate failed to leave the input entrance sensor. FATAL.
1. The plate is jammed in the input conveyor. 2. The input conveyor motor (EM3) has failed. 3. The input entrance sensor (ES5) has failed.

Recovery:
1. Plate is jammed in the input conveyor, remove the plate and reboot. 2. Check the input conveyor motor (EM3) is functioning. 3. Check the input entrance sensor (ES5) is functioning.

4703 Input Conveyor Plate Failed to Clear Exit Sensor Description: While loading a plate, through the input conveyor, a plate failed to leave the input exit sensor. FATAL.
1. The plate is jammed in the input conveyor. 2. The input conveyor motor (EM3) has failed. 3. The input exit sensor (ES6) has failed.

Recovery:
1. Plate is jammed in the input conveyor, remove the plate and reboot. 2. Check the input conveyor motor (EM3) is functioning. 3. Check the input exit sensor (ES6) is functioning.

DRUM ERRORS

These errors are traced to the drum and vacuum assemblies. Click on the code number and name below to display error information.

CODE AND ERROR


4800 Pullbar Motor Failed to Reach Home Sensor 4802 Pullbar Motor Failed to Reach Pick Up Position Sensor 4804 Pullbar Motor Failed to Clear Input Exit Sensor 4806 Pullbar Motor Failed to Reach Plate in Punch Sensor 4811 Failed to Lower Spring Push Bar 4821 Failed to Lower Swing Arm 4831 Failed to Lower Vacuum Arm 4833 Vacuum Arm Failed to Pick Up Plate 4851 Reg Pins Failed to Detect Continuity After Vacuum Applied 4861 Failed to Disable Main Pump 4863 Failed to Disable Main Pump 4865 Failed to Disable Lead Edge Vacuum 4867 Failed to Disable Vacuum Arm Vacuum 4869 Failed to Disable Air Curtain

CODE AND ERROR


4801 Pullbar Motor Failed to Clear Home Sensor 4803 Pullbar Motor Failed to Clear Pick Up Position Sensor 4805 Pullbar Motor Failed to Reach Output Entrance Sensor 4810 Failed to Raise Spring Push Bar 4820 Failed to Raise Swing Arm 4830 Failed to Raise Vacuum Arm 4832 Vacuum Arm Failed to Release Plate 4850 Reg Pins Failed to Detect Continuity During Plate Reg 4860 Failed to Enable Main Pump 4862 Failed to Enable Main Pump 4864 Failed to Enable Lead Edge Vacuum 4866 Failed to Enable Vacuum Arm Vacuum 4868 Failed to Enable Air Curtain

2 D RUM E RRORS

4800 Pullbar Motor Failed to Reach Home Sensor Description: The pullbar motor was moving towards the home sensor but failed to be detected by the sensor. FATAL.
1. Drum pullbar was unable to home due to an obstruction in the drum. 2. The drum pullbar motor (EM4) has failed. 3. The drum pullbar home sensor (ES8) has failed.

Recovery:
1. Check the drum and pullbar for obstructions,remove any plate and reboot. 2. Check the drum pullbar motor (EM4) is functioning. 3. Check the drum pullbar home sensor (ES8) is functioning.

4801 Pullbar Motor Failed to Clear Home Sensor Description: The pullbar motor was not seen to move away from the home sensor. FATAL.
1. Drum pullbar was unable to home due to an obstruction in the drum. 2. The drum pullbar motor (EM4) has failed. 3. The drum pullbar home sensor (ES8) has failed.

Recovery:
1. Check the drum and pullbar for obstructions, remove any plate and reboot. 2. Check the drum pullbar motor (EM4) is functioning. 3. Check the drum pullbar home sensor (ES8) is functioning.

4802 Pullbar Motor Failed to Reach Pick Up Position Sensor Description: The pullbar motor was moving towards the pick up position sensor but failed to be detected by the sensor. FATAL.
1. Drum pullbar was unable to home due to an obstruction in the drum. 2. The drum pullbar motor (EM4) has failed. 3. The drum pullbar pick up position sensor (ES7) has failed.

Recovery:
1. Check the drum and pullbar for obstructions, remove any plate and reboot. 2. Check the drum pullbar motor (EM4) is functioning. 3. Check the drum pullbar pick up position sensor (ES7) is functioning.

4803 Pullbar Motor Failed to Clear Pick Up Position Sensor Description: The pullbar motor was not seen to move away from the pick up position sensor. FATAL.
1. Drum pullbar was unable to home due to an obstruction in the drum. 2. The drum pullbar motor (EM4) has failed.

LUXEL P LATESETTER 3

3. The drum pullbar pick up position sensor (ES7) has failed.

Recovery:
1. Check the drum and pullbar for obstructions, remove any plate and reboot. 2. Check the drum pullbar motor (EM4) is functioning. 3. Check the drum pullbar pick up position sensor (ES7) is functioning.

4804 Pullbar Motor Failed to Clear Input Exit Sensor Description: The pullbar motor was not seen to pull the plate into the drum but the plate is still seen at the input exit sensor. FATAL.
1. The plate is trapped in the input conveyor rollers. 2. The plate has failed to fully drop into the drum. 3. The pullbar has come off the plate. 4. The drum pullbar motor (EM4) has failed. 5. The drum pullbar pick up pos sensor (ES7) has failed. 6. The input conveyor motor (EM3) has failed. 7. The pullbar vaccum system has failed.

Recovery:
1. Remove plate trapped in input rollers and reboot. 2. Remove plate hanging into the drum and reboot. 3. Check the drum pullbar motor (EM4) is functioning. 4. Check the input exit sensor (ES6) is functioning. 5. Check the input conveyor motor (EM3) is functioning. 6. Check the pullbar vacuum system is functioning.

4805 Pullbar Motor Failed to Reach Output Entrance Sensor Description: The pullbar motor was moving a plate towards the output, however the plate was never detected at the output exit sensor. FATAL.
1. The plate has jammed in the drum during the eject. 2. The drum pullbar motor (EM4) has failed. 3. The output entrance sensor (ES22) has failed. 4. The pullbar vacuum system has failed.

Recovery:
1. Remove a jammed plate from the drum and reboot. 2. Check the drum pullbar motor (EM4) is functioning. 3. Check the output entrance sensor (ES22) is functioning. 4. Check the pullbar vacuum system is functioning.

4 D RUM E RRORS

4806 Pullbar Motor Failed to Reach Plate in Punch Sensor Description: The pullbar motor was moving a plate towards the punch, however the plate was never detected at the plate in punch sensor. FATAL.
1. The plate has jammed in the drum during the eject. 2. The drum pullbar motor (EM4) has failed. 3. The plate in punch sensor (ES20) has failed. 4. The pullbar vauum system has failed.

Recovery:
1. Remove a jammed plate from the drum and reboot. 2. Remove a jammed plate from the punch and reboot. 3. Check the drum pullbar motor (EM4) is functioning. 4. Check the plate in punch sensor (ES20) is functioning. 5. Check the pullbar vacuum system is functioning.

4810 Failed to Raise Spring Push Bar Description: Failed to raise the spring push bar off the drum. FATAL.
1. The spring push bar failed to raise due to an obstruction in the spring push

bar.
2. The spring push bar motor (EM14) has failed. 3. The spring push bar up sensor (ES37) has failed. 4. The spring push bar failed to raise due to a mechanism failure.

Recovery:
1. Check that there is nothing obstructing the spring push bar, remove any

plate and reboot.


2. Check the spring push bar motor (EM14) is functioning. 3. Check the spring push bar up sensor (ES37) is functioning. 4. Check the spring push bar mechanism is functioning.

4811 Failed to Lower Spring Push Bar Description: Failed to lower the spring push bar onto the drum. FATAL.
1. The spring push bar failed to lower due to an obstruction in the spring push

bar.
2. The spring push bar motor (EM14) has failed. 3. The spring push bar down sensor (ES38) has failed. 4. The spring push bar failed to lower due to a mechanism failure.

Recovery:
1. Check that there is nothing obstructing the spring push bar, remove any

LUXEL P LATESETTER 5

plate and reboot.


2. Check the spring push bar motor (EM14) is functioning. 3. Check the spring push bar down sensor (ES38) is functioning. 4. Check the spring push bar mechanism is functioning.

4820 Failed to Raise Swing Arm Description: Failed to raise the swing arm off the drum. FATAL.
1. The swing arm failed to raise due to an obstruction. 2. The swing arm motor (EM11) has failed. 3. The swing arm up sensor (ES28) has failed. 4. The swing arm failed to raise due to a mechanism failure.

Recovery:
1. Check that there is nothing obstructing the swing arm, remove any plate and

reboot.
2. Check the swing arm motor (EM11) is functioning. 3. Check the swing arm up sensor (ES28) is functioning. 4. Check the swing arm mechanism is functioning.

4821 Failed to Lower Swing Arm Description: Failed to lower the swing arm onto the plate. FATAL.
1. The swing arm failed to lower due to an obstruction. 2. The swing arm motor (EM11) has failed. 3. The swing arm down sensor (ES29) has failed. 4. The swing arm failed to lower due to a mechanism failure.

Recovery:
1. Check that there is nothing obstructing the swing arm, remove any plate and

reboot.
2. Check the swing arm motor (EM11) is functioning. 3. Check the swing arm down sensor (ES29) is functioning. 4. Check the swing arm mechanism is functioning.

4830 Failed to Raise Vacuum Arm Description:


1. Failed to raise the vacuum arm off the drum. FATAL. 2. The vacuum arm failed to raise due to an obstruction. 3. The vacuum arm motor (EM5) has failed. 4. The vacuum arm up sensor (ES9) has failed. 5. The vacuum arm failed to raise due to a mechanism failure.

6 D RUM E RRORS

Recovery:
1. Check that there is nothing obstructing the vacuum arm, remove any plate

and reboot.
2. Check the vacuum arm motor (EM5) is functioning. 3. Check the vacuum arm up sensor (ES9) is functioning. 4. Check the vacuum arm mechanism is functioning.

4831 Failed to Lower Vacuum Arm Description: Failed to lower the vacuum arm onto the drum. FATAL.
1. The vacuum arm failed to lower due to an obstruction. 2. The vacuum arm motor (EM5) has failed. 3. The vacuum arm down sensor (ES10) has failed. 4. The vacuum arm failed to lower due to a mechanism failure.

Recovery:
1. Check that there is nothing obstructing the vacuum arm, remove any plate

and reboot.
2. Check the vacuum arm motor (EM5) is functioning. 3. Check the vacuum arm down sensor (ES10) is functioning. 4. Check the vacuum arm mechanism is functioning.

4832 Vacuum Arm Failed to Release Plate Description: When releasing the pick up arm vacuum, the pick up arm vacuum arm on sensor still indicates a plate is vacuumed against the suckers. FATAL.
1. The pick up arm suckers fail to release a plate due to a stuck solenoid in the

vacuum system.
2. The pick up arm vacuum sensor (ES11) has failed.

Recovery:
1. Remove plate and reboot. 2. Check the pullbar vacuum system is functioning. 3. Check the pick up arm vacuum on sensor (ES11) is functioning.

4833 Vacuum Arm Failed to Pick Up Plate Description: When picking up a plate from the drum, the vacuum arm on sensor failed to indicate that a plate had been picked up. FATAL.
1. The pick up arm suckers fail to pick up a plate because the plate is stuck to

the drum.
2. The plate jammed in the drum and was pulled off the suckers. 3. The pick up arm vacuum sensor (ES11) has failed.

Recovery:

LUXEL P LATESETTER 7

1. Remove any plate and reboot. 2. Check the pullbar vacuum system is functioning. 3. Check the pick up arm vacuum on sensor (ES11) is functioning.

4850 Reg Pins Failed to Detect Continuity During Plate Reg Description: The drum pullbar was pushing a plate against the registration pins, however no continuity was detected at the plate at the pins sensor. FATAL.
1. The plate is jammed in the drum. 2. The plate is smaller than that specified. 3. The plate edge was damaged before entering the engine. 4. The pullbar needs to be set up. 5. The drum pullbar motor (EM4) has failed. 6. The plate at drum registration pins sensor (ES12) has failed.

Recovery:
1. Check plate jam in drum, remove plate and reboot. 2. Check the plate size used is the same as that specified on the engine,

remove plate and reboot.


3. If problem persists check the stock of plates for edge damage. 4. Check the pullbar has been set up correctly. 5. Check the drum pullbar motor (EM4) is functioning. 6. Check the plate at drum registration pins sensor (ES12) is functioning.

4851 Reg Pins Failed to Detect Continuity After Vacuum Applied Description: After the drum vacuum was applied continuity was not observed at the plate at drum registration pins sensor. FATAL.
1. The plate is smaller than that specified. 2. The plate edge was damaged before entering the engine. 3. The plate at drum registration pins sensor (ES12) has failed. 4. The pullbar needs to be set up.

Recovery:
1. Check the plate size used is the same as that specified on the engine,

remove any plate and reboot.


2. If problem persists check fresh plates for edge damage. 3. Check the plate at drum registration pins sensor (ES12) is functioning. 4. Check the pullbar has been set up correctly.

4860 Failed to Enable Main Pump Description: Failed to enable the main vacuum pump. FATAL.

8 D RUM E RRORS

1. This is a system issue and should not occur. 2. Could be caused by incorrect versions of software on the slave boards.

Recovery:
1. Remove plate and reboot. 2. Check the vacuum system is working. 3. Check software versions.

4861 Failed to Disable Main Pump Description: Failed to disable the main vacuum pump. FATAL.
1. This is a system issue and should not occur. 2. Could be caused by incorrect versions of software on the slave boards.

Recovery:
1. Remove plate and reboot. 2. Check the vacuum system is working. 3. Check software versions.

4862 Failed to Enable Main Pump Description: Failed to enable the main vacuum solenoid. FATAL.
1. This is a system issue and should not occur. 2. Could be caused by incorrect versions of software on the slave boards.

Recovery:
1. Remove plate and reboot. 2. Check the vacuum system is working. 3. Check software versions.

4863 Failed to Disable Main Pump Description: Failed to disable the main vacuum solenoid. FATAL.
1. This is a system issue and should not occur. 2. Could be caused by incorrect versions of software on the slave boards.

Recovery:
1. Remove plate and reboot. 2. Check the vacuum system is working. 3. Check software versions.

4864 Failed to Enable Lead Edge Vacuum Description: Failed to enable the lead edge vacuum solenoid. FATAL.
1. This is a system issue and should not occur.

LUXEL P LATESETTER 9

2. Could be caused by incorrect versions of software on the slave boards.

Recovery:
1. Remove plate and reboot. 2. Check the vacuum system is working. 3. Check software versions.

4865 Failed to Disable Lead Edge Vacuum Description: Failed to disable the lead edge vacuum solenoid. FATAL.
1. This is a system issue and should not occur. 2. Could be caused by incorrect versions of software on the slave boards.

Recovery:
1. Remove plate and reboot. 2. Check the vacuum system is working. 3. Check software versions.

4866 Failed to Enable Vacuum Arm Vacuum Description: Failed to enable the vacuum arm vacuum solenoid. FATAL.
1. This is a system issue and should not occur. 2. Could be caused by incorrect versions of software on the slave boards.

Recovery:
1. Remove plate and reboot. 2. Check the vacuum system is working. 3. Check software versions.

4867 Failed to Disable Vacuum Arm Vacuum Description: Failed to disable the vacuum arm vacuum solenoid. FATAL.
1. This is a system issue and should not occur. 2. Could be caused by incorrect versions of software on the slave boards.

Recovery:
1. Remove plate and reboot. 2. Check the vacuum system is working. 3. Check software versions.

4868 Failed to Enable Air Curtain Description: Failed to enable the air curtain solenoid. FATAL.
1. This is a system issue and should not occur. 2. Could be caused by incorrect versions of software on the slave boards.

10 D RUM E RRORS

Recovery:
3. Remove plate and reboot. 4. Check the vacuum system is working. 5. Check software versions.

4869 Failed to Disable Air Curtain Description: Failed to disable the air curtain solenoid. FATAL.
1. This is a system issue and should not occur. 2. Could be caused by incorrect versions of software on the slave boards.

Recovery:
1. Remove plate and reboot. 2. Check the vacuum system is working. 3. Check software versions.

OUTPUT CONVEYOR ERRORS


This section describes the errors on the output conveyor, the punch and the registration pins. Click on the code number and name below to display error information.

CODE AND ERROR


4900 Web Output Plate failed to Reach Output Exit Sensor 4902 Web Output Plate Failed to Clear Output Exit Sensor 4921 Punch Centering Motor Failed to Clear Home 4923 Punch Centering LH Continuity Failed When Centering 4925 Punch Centering LH Continuity Failed When Centering 4931 Failed to Insert Punch Registration Pins 4940 Output Plate Failed to Reach Output Exit Sensor 4942 Output Plate Failed to Clear Output Exit sensor 4944 Media Output Pickup Arm Failed to Reach Home Sensor 4951 Failed to Lower Vacuum Bar 4953 Vacuum Bar Failed to Pick up Plate 4961 O/P Diverter Arm Failed to Move to Intermediate Position 4970 Punch Motor Failed to Reach Punch Position sensor 4980 Media Output Paper Detected

CODE AND ERROR


4901 Web Output Plate failed to Clear Entrance of O/P Conveyor 4920 Punch Centering Motor Failed to Reach Home 4922 Punch Centering RH Continuity Failed When Centering 4924 Punch Centering RH Continuity Failed When Releasing 4930 Failed to Reach Hom Punch Registration Pins 4932 Punch Reg Pins Failed to detect Continuity 4941 Output Plate Failed to Clear Plate in Punch Sensor 4943 Media Output Pickup Arm Failed to Clear Home Sensor 4950 Failed to Raise Vacuum Bar 4952 Vacuum Bar Failed to Release Plate 4960 O/P Diverter Arm Failed to Move to the Up Position 4962 O/P Diverter Arm Failed to Move to the Down Position 4971 Punch Motor Failed to Reach Retracted Sensor 4990 Media at Output Waiting for User

2 OUTPUT C ONVEYOR E RRORS

4991 Media at Output Fog Alert

4992 Media at Output Initialisation Waiting

4900 Web Output Plate failed to Reach Output Exit Sensor Description: While ejecting a plate, through the output conveyor, a plate failed to arrive at the output exit sensor. FATAL.
1. The plate is jammed in the output conveyor. 2. The output conveyor motor (EM15) has failed. 3. The output exit sensor (ES27) has failed.

Recovery:
1. The plate is jammed in the output conveyor, remove the plate and reboot. 2. Check the output conveyor motor (EM15) is functioning. 3. Check the output exit sensor (ES27) is functioning.

4901 Web Output Plate failed to Clear Entrance of O/P Conveyor Description: While ejecting a plate, through the output conveyor, a plate failed to leave the output entrance sensor. FATAL.
1. The plate is jammed in the output conveyor. 2. The output conveyor motor (EM15) has failed. 3. The input entrance sensor (ES22) has failed.

Recovery:
1. The plate is jammed in the output conveyor, remove the plate and reboot. 2. Check the output conveyor motor (EM15) is functioning. 3. Check the output entrance sensor (ES22) is functioning.

4902 Web Output Plate Failed to Clear Output Exit Sensor Description: While ejecting a plate, through the output conveyor, a plate failed to leave the output exit sensor. FATAL.
1. The plate is jammed in the output conveyor. 2. The output conveyor motor (EM15) has failed. 3. The output exit sensor (ES27) has failed.

Recovery:
4. The plate is jammed in the output conveyor, remove the plate and reboot. 5. Check the output conveyor motor (EM15) is functioning. 6. Check the output exit sensor (ES27) is functioning.

4920 Punch Centering Motor Failed to Reach Home Description: The punch centering motor was moving towards the home sensor but failed to

LUXEL P LATESETTER 3

be detected by the punch centering home sensor. FATAL.


1. The punch centering was unable to home due to an obstruction. 2. The punch centering motor (EM7) has failed. 3. The punch centering home sensor (ES15) has failed. 4. The punch centering was unable to home due to a mechanism failure.

Recovery:
1. Check the punch centering mechanism for obstructions, remove plate and

reboot.
2. Check the punch centering motor (EM7) is functioning. 3. Check the punch centering home sensor (ES15) is functioning.

4921 Punch Centering Motor Failed to Clear Home Description: The punch centering motor tried to move off the home sensor but was still detected at the home sensor after the move. FATAL.
1. The punch centering was unable to move off home due to an obstruction. 2. The punch centering motor (EM7) has failed. 3. The punch centering home sensor (ES15) has failed. 4. The punch centering was unable to move off the home sensor due to a

mechanism failure. Recovery:


1. Check the punch centering mechanism for obstructions, remove plate and

reboot.
2. Check the punch centering motor (EM7) is functioning. 3. Check the punch centering home sensor (ES15) is functioning.

4922 Punch Centering RH Continuity Failed When Centering Description: The punch centering motor failed to detect a plate (continuity) on the RH (right handside) sensor when trying to centre a plate. FATAL.
1. The punch centering was unable to centre a plate against the RH sensor

because a plate was jammed in the punch.


2. The punch centering was unable to centre a plate against the RH sensor

because the mechanism was obstructed.


3. The punch centering motor (EM7) has failed. 4. The punch centering RH detect sensor (ES16) has failed. 5. The punch centering was unable to centre due to a mechanism failure. 6. The plate size was smaller than specified. 7. The punch centering home position has not been set up correctly (ES15).

Recovery:
1. Check the punch for plate jams, remove plate and reboot.

4 OUTPUT C ONVEYOR E RRORS

2. Check the punch centering mechanism for obstructions, remove plate and

reboot.
3. Check the plate size used is the same as that specified on the engine,

remove plate and reboot.


4. Check the punch centering motor (EM7) is functioning. 5. Check the punch centering rh detect sensor (ES16) is functioning. 6. Check the punch centering home sensor is set up correctly (ES15).

4923 Punch Centering LH Continuity Failed When Centering Description: The punch centering motor failed to detect a plate (continuity) on the LH sensor when trying to centre a plate. FATAL.
1. The punch centring was unable to centre a plate against the LH sensor

because a plate was jammed in the punch.


2. The punch centring was unable to centre a plate against the LH sensor

because the mechanism was obstructed.


3. The punch centring motor (EM7) has failed. 4. The punch centring LH detect sensor (ES17) has failed. 5. The punch centring was unable to centre due to a mechanism failure. 6. The plate size was smaller than specified. 7. The punch centring home position has not been set up correctly (ES15).

Recovery:
1. Check the punch for plate jams, remove plate and reboot. 2. Check the punch centring mechanism for obstructions, remove plate and

reboot.
3. Check the plate size used is the same as that specified on the engine,

remove plate and reboot.


4. Check the punch centring motor (EM7) is functioning. 5. Check the punch centring LH detect sensor (ES17) is functioning. 6. Check the punch centring home sensor is set up correctly (ES15).

4924 Punch Centering RH Continuity Failed When Releasing Description: The punch centering motor continued to detect a plate (continuity) on the RH sensor after trying to release a centred plate. FATAL.
1. The punch centring RH detect sensor has a plate jammed against it. 2. The punch centring motor (EM7) has failed. 3. The punch centring RH detect sensor (ES16) has failed. 4. The punch centring was unable to centre due to a mechanism failure. 5. The plate size was larger than specified.

Recovery:

LUXEL P LATESETTER 5

1. Check the punch centring mechanism for obstructions, remove plate and

reboot.
2. Check the plate size used is the same as that specified on the engine,

remove plate and reboot.


3. Check the punch centring motor (EM7) is functioning. 4. Check the punch centring RH detect sensor (ES16) is functioning.

4925 Punch Centering LH Continuity Failed When Centering Description: The punch centring motor continued to detected a plate (continuity) on the LH sensor after trying to release a centred plate. FATAL.
1. The punch centring LH detect sensor has a plate jammed against it. 2. The punch centring motor (EM7) has failed. 3. The punch centring LH detect sensor (ES17) has failed. 4. The punch centring was unable to centre due to a mechanism failure. 5. The plate size was larger than specified.

Recovery:
1. Check the punch centring mechanism for obstructions, remove plate and

reboot.
2. Check the plate size used is the same as that specified on the engine,

remove plate and reboot.


3. Check the punch centring motor (EM7) is functioning. 4. Check the punch centring LH detect sensor (ES17) is functioning.

4930 Failed to Reach Hom Punch Registration Pins Description: Failed to move the punch registration pins to the home position. FATAL.
1. The punch registration pins failed to go home due to an obstruction in the

punch.
2. The punch registration pin motor (EM13) has failed. 3. The punch registration pin home sensor (ES18) has failed. 4. The punch registration pins failed to home due to a mechanism failure.

Recovery:
5. Check that there is nothing obstructing the punch registration pins, remove

any plate and reboot.


6. Check the punch registration pin motor (EM13) is functioning. 7. Check the punch registration pins home sensor (ES18) is functioning. 8. Check the punch registration pin mechanism is functioning.

4931 Failed to Insert Punch Registration Pins Description: Failed to move the punch reg pins to the punch registration pins in punch sen-

6 OUTPUT C ONVEYOR E RRORS

sor. FATAL.
1. The punch registration pins failed to go home due to an obstruction in the

punch.
2. The punch registration pin motor (EM13) has failed. 3. The punch registration pins in punch sensor (ES19) has failed. 4. The punch registration pins failed to move into the punch due to a mecha-

nism failure. Recovery:


1. Check that there is nothing obstructing the punch registration pins, remove

any plate and reboot.


2. Check the punch registration pin motor (EM13) is functioning. 3. Check the punch registration pins in punch sensor (ES19) is functioning. 4. Check the punch registration pin mechanism is functioning.

4932 Punch Reg Pins Failed to detect Continuity Description: The output plate pick up arm was pushing a plate against the punch registration pins, however no continuity was detected. FATAL.
1. The plate is jammed in the punch. 2. The plate is smaller than that specified. 3. The plate edge was damaged before entering the engine. 4. The output plate pick up arm motor (EM8) has failed. 5. The plate at punch reg pins sensor (ES36) has failed.

Recovery:
1. Check plate jam in punch, remove plate and reboot. 2. Check the plate size used is the same as that specified on the engine,

remove plate and reboot.


3. If problem persists check plate stock for edge damage. 4. Check the output plate pick up arm motor (EM8) is functioning. 5. Check the plate at punch registration pins sensor (ES36) is functioning.

4940 Output Plate Failed to Reach Output Exit Sensor Description: While ejecting a plate through the output, a plate failed to arrive at the output exit sensor. FATAL.
1. The plate is jammed in the output conveyor. 2. The output plate pick up arm motor (EM8) has failed. 3. The output exit sensor (ES27) has failed.

Recovery:
1. Plate is jammed in the output, remove the plate and reboot.

LUXEL P LATESETTER 7

2. Check the output plate pick up arm motor (EM8) is functioning. 3. Check the output exit sensor (ES27) is functioning.

4941 Output Plate Failed to Clear Plate in Punch Sensor Description: While ejecting a plate through the output, a plate failed to leave the plate in punch sensor. FATAL.
1. The plate is jammed in the output conveyor. 2. The output plate pick up arm motor (EM8) has failed. 3. The punch in plate sensor (ES20) has failed.

Recovery:
4. Plate is jammed in the output, remove the plate and reboot. 5. Check the output plate pick up arm motor (EM8) is functioning. 6. Check the punch in plate sensor (ES20) is functioning.

4942 Output Plate Failed to Clear Output Exit sensor Description: While ejecting a plate through the output, a plate failed to leave the output exit sensor. FATAL.
1. The plate is jammed in the output conveyor. 2. The output plate pick up arm motor (EM8) has failed. 3. The output exit sensor (ES27) has failed.

Recovery:
1. Plate is jammed in the output, remove the plate and reboot. 2. Check the output plate pick up arm motor (EM8) is functioning. 3. Check the output exit sensor (ES27) is functioning.

4943 Media Output Pickup Arm Failed to Clear Home Sensor Description: The output plate pick up arm failed to move off the home sensor. FATAL.
1. The plate is jammed in the output conveyor. 2. The output plate pick up arm motor (EM8) has failed. 3. The plate pick up arm home sensor (ES23) has failed.

Recovery:
1. Plate is jammed in the output, remove the plate and reboot. 2. Check the output plate pick up arm motor (EM8) is functioning. 3. Check the pick up arm home sensor (ES23) is functioning.

4944 Media Output Pickup Arm Failed to Reach Home Sensor Description: Failed to home the output plate pick up arm. FATAL.

8 OUTPUT C ONVEYOR E RRORS

1. The plate is jammed in the output conveyor. 2. The output plate pick up arm motor (EM8) has failed. 3. The plate pick up arm home sensor (ES23) has failed.

Recovery:
1. Plate is jammed in the output, remove the plate and reboot. 2. Check the output plate pick up arm motor (EM8) is functioning. 3. Check the pick up arm home sensor (ES23) is functioning.

4950 Failed to Raise Vacuum Bar Description: Failed to move the vacuum bar suckers above the surface of the output platen. FATAL.
1. The vacuum bar failed to raise due to an obstruction. 2. The vacuum bar motor (EM9) has failed. 3. The vacuum bar up sensor (ES24) has failed. 4. The vacuum bar failed to raise due to a mechanism failure.

Recovery:
1. Check that there is nothing obstructing the vacuum bar, remove any plate

and reboot.
2. Check the vacuum bar motor (EM9) is functioning. 3. Check the vacuum bar up sensor (ES24) is functioning. 4. Check the vacuum bar mechanism is functioning.

4951 Failed to Lower Vacuum Bar Description: Failed to move the vacuum bar suckers below the surface of the output platen. FATAL.
1. The vacuum bar failed to lower due to an obstruction. 2. The vacuum bar motor (EM9) has failed. 3. The vacuum bar down sensor (ES25) has failed. 4. The vacuum bar failed to raise due to a mechanism failure.

Recovery:
1. Check that there is nothing obstructing the vacuum bar, remove any plate

and reboot.
2. Check the vacuum bar motor (EM9) is functioning. 3. Check the vacuum bar down sensor (ES25) is functioning. 4. Check the vacuum bar mechanism is functioning.

4952 Vacuum Bar Failed to Release Plate Description: When releasing the output pick up arm vacuum, the output bar vacuum on sen-

LUXEL P LATESETTER 9

sor still indicates a plate was vacuumed against the suckers. FATAL.
1. The pick up arm suckers failed to release a plate due to a solenoid failure in

the vacuum system.


2. The output bar vacuum on sensor (ES26) has failed.

Recovery:
1. Remove plate and reboot. 2. Check the output plate pick up arm vacuum system is functioning. 3. Check the output bar vacuum on sensor (ES26) is functioning.

4953 Vacuum Bar Failed to Pick up Plate Description: When the output pick up arm vacuum was picking up a plate, the output bar vacuum on sensor failed to detect a plate. FATAL.
1. The pick up arm suckers failed to pick up a plate due to a solenoid failure in

the vacuum system.


2. The output bar vacuum on sensor (ES26) has failed.

Recovery:
1. Remove plate and reboot. 2. Check the output plate pick up arm vacuum system is functioning. 3. Check the output bar vacuum on sensor (ES26) is functioning.

4960 O/P Diverter Arm Failed to Move to the Up Position Description: When moving the output diverter arm to the up position it failed to be detected by the diverter arm up sensor. FATAL.
1. The output diverter arm failed to move to the up position due to an obstruc-

tion.
2. The output diverter arm motor (EM10) has failed. 3. The output diverter arm up sensor (ES39) has failed. 4. The output diverter arm failed to move to the up position due to a mecha-

nism failure. Recovery:


1. Check that there is nothing obstructing the output divrter, remove any plate

and reboot.
2. Check the output diverter arm motor (EM10) is functioning. 3. Check the output diverter arm up sensor (ES39) is functioning. 4. Check the output diverter arm mechanism is functioning.

4961 O/P Diverter Arm Failed to Move to Intermediate Position Description: When moving the output diverter arm to the intermediate position it failed to be detected by the diverter arm intermediate sensor. FATAL.

10 OUTPUT C ONVEYOR ERRORS

1. The output diverter arm failed to move to the intermediate position due to an

obstruction.
2. The output diverter arm motor (EM10) has failed. 3. The output diverter arm intermediate sensor (ES20) has failed. 4. The output diverter failed to move to the intermediate position due to a

mechanism failure. Recovery:


1. Check that there is nothing obstructing the output divrter, remove any plate

and reboot.
2. Check the output diverter arm motor (EM10) is functioning. 3. Check the output diverter arm intermediate sensor (ES20) is functioning. 4. Check the output diverter arm mechanism is functioning.

4962 O/P Diverter Arm Failed to Move to the Down Position Description: When moving the output diverter arm to the down position it failed to be detected by the diverter arm down sensor. FATAL.
1. The output diverter arm failed to move to the down position due to an

obstruction.
2. The output diverter arm motor (EM10) has failed. 3. The output diverter arm down sensor (ES40) has failed. 4. The output diverter arm failed to move to the down position due to a mecha-

nism failure. Recovery:


1. Check that there is nothing obstructing the output divrter, remove any plate

and reboot.
2. Check the output diverter arm motor (EM10) is functioning. 3. Check the output diverter arm down sensor (ES40) is functioning. 4. Check the output diverter arm mechanism is functioning.

4970 Punch Motor Failed to Reach Punch Position sensor Description: Failed to move the punch to the punch position sensor. FATAL.
1. The punch failed to go to the punch position due to an obstruction in the

punch.
2. The punch motor (EM6) has failed. 3. The punch motor punch position sensor (ES14) has failed. 4. The punch failed to move to the punch position due to a mechanism failure.

Recovery:
1. Check that there is nothing obstructing the punch pins, remove any plate

and reboot.

LUXEL PLATESETTER 11

2. Check the punch motor (EM6) is functioning. 3. Check the punch motor punch position sensor (ES14) is functioning. 4. Check the punch mechanism is functioning.

4971 Punch Motor Failed to Reach Retracted Sensor Description: Failed to move the punch to the punch motor retracted sensor. FATAL.
1. The punch failed to move to the retracted position due to an obstruction in

the punch.
2. The punch motor (EM6) has failed. 3. The punch motor retracted sensor (ES13) has failed. 4. The punch failed to move due to a mechanism failure.

Recovery:
1. Check that there is nothing obstructing the punch pins, remove any plate

and reboot.
2. Check the punch motor (EM6) is functioning. 3. Check the punch motor retracted sensor (ES13) is functioning. 4. Check the punch mechanism is functioning.

4980 Media Output Paper Detected Description: Paper has been detected at the output of the engine. FATAL. Recovery:
1. Open the user door. 2. Remove any paper found in the output. 3. Close the user door and the engine will reboot automatically. 4. Check the RIP queue or the exposed plates and retry any failed jobs. 5. If any plates are fogged, retry the failed jobs

4990 Media at Output Waiting for User Description: The plate is waiting to be collected at the output. Use Preferences to switch on the audible alarm. NON-FATAL. Recovery: Collect plate. 4991 Media at Output Fog Alert Description: The media has been waiting at the output for too long. NON-FATAL. Recovery: Collect the plate. The alarm timing can be set for local lighting conditions (if less

12 OUTPUT C ONVEYOR ERRORS

than 6 minutes specified safelight) in order to avoid fogging. 4992 Media at Output Initialisation Waiting Description: A plate is waiting to be collected. FATAL. Recovery: Collect the plate.

SYSTEM ERRORS
This section describes the system software errors. Click on the code number and name below to display error information.

CODE AND ERROR


5000 CAN Network System 5011 Invalid Actuator Request 5013 Invalid Timer Request 5015 Conform Position 5020 Warning Failed to Read NVRAM 5022 Invalid Drum Request 5024 Invalid Platen Request 5026 Invalid Output Request 5028 Autoloader Timeout

CODE AND ERROR


5010 Invalid Stepper Request 5012 Invalid Sensor Request 5014 Media Details 5016 Retry Counters 5021 Invalid STD Request 5023 Invalid Pullbar Request 5025 Invalid Feeder Request 5027 Invalid Autoloader Request 5028 No Valid Licence

5000 CAN Network System Description: There was a CAN network failure. FATAL. This is a system error and should not occur. It could be caused by incorrect CAN bus cabling, or by incorrect versions of software on the slave boards. Recovery:
1. Remove plate and reboot. 2. Check CAN cables are connected correctly. 3. Check software versions.

5010 Invalid Stepper Request Description: There was a stepper motor system failure. FATAL. This is a system problem and should not occur. It could be caused by incorrect NVRAM values, or by incorrect versions of software on the slave boards. Recovery:
1. Remove the plate and reboot.

2 S YSTEM E RRORS

2. Check the NVRAM values. 3. Check the software versions. 4. Check contextual information for more details.

5011 Invalid Actuator Request Description: There was an actuator system failure. FATAL. This is a system problem and should not occur. It could be caused by incorrect NVRAM values, or by incorrect versions of software on the slave boards. Recovery:
1. Remove the plate and reboot. 2. Check the NVRAM values. 3. Check the software versions. 4. Check contextual information for more details.

5012 Invalid Sensor Request Description: There was a sensor system failure. FATAL. This is a system problem and should not occur. It could be caused by incorrect NVRAM values, or by incorrect versions of software on the slave boards. Recovery:
1. Remove the plate and reboot. 2. Check the NVRAM values. 3. Check the software versions. 4. Check contextual information for more details.

5013 Invalid Timer Request Description: There has been a timer system failure. FATAL.
1. This is a system issue and should not occur. 2. Could be caused by incorrect NVRAM values. 3. Could be caused by incorrect versions of software on the slave boards.

Recovery:
1. Remove plate and reboot. 2. Check NVRAM values. 3. Check software versions. 4. Check contextual information for more details.

5014 Media Details Description: There has been a failure in accessing the media details or the media details supplied are invalid. FATAL.
1. Could be caused by incorrect media details values. 2. This is a system issue and should not occur. 3. Could be caused by incorrect versions of software on the slave boards.

LUXEL P LATESETTER 3

Recovery:
1. Reboot. 2. Check media detail values. 3. Check software versions. 4. Check contextual information for more details.

5015 Conform Position Description:


1. There has been failure in determining the pullbar conform position. FATAL. 2. This is a system issue and should not occur. 3. Could be caused by incorrect NVRAM values for pullbar distances and

speeds.
4. Could be caused by incorrect versions of software on the slave boards.

Recovery:
1. Reboot. 2. Check pullbar position NVRAM values. 3. Check software versions. 4. Check contextual information for more details.

5016 Retry Counters Description:


1. Unable to reset the retry counters. FATAL. 2. This is a system issue and should not occur. 3. Could be caused by incorrect versions of software on the slave boards.

Recovery:
1. Reboot. 2. Check software versions. 3. Check contextual information for more details.

5020 Warning Failed to Read NVRAM Description: There has been failure in trying to access the NVRAM. The Engine should continue to run with default values. FATAL. This is a system problem and should not occur. It could be caused by incorrect NVRAM values, or by incorrect versions of software on the slave boards. Recovery:
1. Continue operation. 2. Check the NVRAM values. 3. Check the software versions. 4. Check contextual information for more details.

4 S YSTEM E RRORS

5021 Invalid STD Request Description: Unable to enable or disable an STD. FATAL.
1. This is a system issue and should not occur. 2. Could be caused by incorrect versions of software on the slave boards.

Recovery:
1. Reboot. 2. Check software versions. 3. Check contextual information for more details.

5022 Invalid Drum Request Description: Unable to carry out an activity in the drum. FATAL.
1. This is a system issue and should not occur. 2. Could be caused by incorrect versions of software on the slave boards.

Recovery:
1. Reboot. 2. Check software versions. 3. Check contextual information for more details.

5023 Invalid Pullbar Request Description: Unable to carry out a task with the pullbar. FATAL.
1. This is a system issue and should not occur. 2. Incorrect NVRAM parameters. 3. Could be caused by incorrect versions of software on the slave boards.

Recovery:
1. Reboot. 2. Check software versions. 3. Check NVRAM values. 4. Check contextual information for more details.

5024 Invalid Platen Request Description: Unable to carry out a task on the platen. FATAL.
1. This is a system issue and should not occur. 2. Could be caused by incorrect versions of software on the slave boards.

Recovery:
1. Reboot. 2. Check software versions.

LUXEL P LATESETTER 5

3. Check contextual information for more details.

5025 Invalid Feeder Request Description:


1. Unable to carry out a task in the feeder. FATAL. 2. This is a system issue and should not occur. 3. Could be caused by incorrect versions of software on the slave boards.

Recovery:
1. Reboot. 2. Check software versions. 3. Check contextual information for more details.

5026 Invalid Output Request Description: Unable to carry out a task in the output. FATAL.
1. This is a system issue and should not occur. 2. Could be caused by incorrect versions of software on the slave boards.

Recovery:
1. Reboot. 2. Check software versions. 3. Check contextual information for more details.

5027 Invalid Autoloader Request Description: Unable to carry out an activity on the autoloader. FATAL.
1. This is a system issue and should not occur. 2. Could be caused by incorrect versions of software on the slave boards. 3. Could be caused by a bad CAN connection. 4. Could be caused by a bad power supply connection to the autoloader.

Recovery:
1. Reboot. 2. Check software versions. 3. Check CAN connections. 4. Check autoloader power connections. 5. Check contextual information for more details.

5028 Autoloader Timeout Description: The engine has timed out waiting for the autoloader. FATAL.
1. This is a system issue and should not occur. 2. Could be caused by incorrect versions of software on the slave boards.

6 S YSTEM E RRORS

3. Could be caused by a bad CAN connection. 4. Could be caused by a bad power supply connection to the autoloader.

Recovery:
1. Reboot. 2. Check software versions. 3. Check CAN connections. 4. Check autoloader power connections. 5. Check contextual information for more details.

5028 No Valid Licence Description: There are no licences installed on this machine. NON-FATAL. Recovery:
1. Copy the licence keys from the FFEI SIO site (http://touchbase.ffei.co.uk). 2. Paste the keys into the Licence Manager in the PCI Maintenance page.

Instructions are in the Luxel V-6 Installation Manual.

AUTOLOADER ERRORS
These errors are traced directly to the autoloader, cassette or media. CAUTION: OPENING THE AUTOLOADER TOP COVER WHILE PLATES ARE IN THE CASSETTE WILL CAUSE FOGGING Click on the code number and description below to display error information.

CODE AND ERROR


5200 Stack Height Motor Failed to Reach Home 5202 Stack Height Motor Failed to Open Cassette Lid 5204 Stack Height Motor Failed to Reach Top Limit 5211 Nudger Motor Failed to Move Media to Post Diverter 5221 Diverter Motor Failed to Load Plate to Engine 5231 Nudger Lift Failed to Drop Down 5241 Retard Lift Failed to Home 5251 Cassette Checking Wrong Cassette ID 5253 Media Checking No Media at PreDiverter 5255 Media Checking Unclear Media Path 5257 Media Checking Failed 5261 Environment Checking Paper Bin Door Failed 5270 Nudger Motor Failed to Move 5272 Diverter Motor Failed to Move 5274 Retard Lift Checking Failed

CODE AND ERROR


5201 Stack Height Motor Failed to Clear Home 5203 Stack Height Motor Failed to Reach Platen Handling Height 5210 Nudger Motor Failed to Move Media to Pre-diverter 5220 Diverter Motor Failed to Remove Paper into Bin 5230 Nudger Lift Failed to Home 5240 Retard Lift Failed Lift Up 5250 Checking Cassette Not in Position 5252 Cassette Checking No Media in Cassette 5254 Media Checking No Media at PostDiverter 5256 Media Checking Paper on Top of Plate 5260 Environment Checking Paper Bin Door Open 5269 Stack Checking Failed 5271 Stack Height Motor Failed to Move 5273 Nudger Lift Checking Failed 5275 Environment Checking Paper Door Open at Initialisation

2 A UTOLOADER ERRORS

5276 Cassette Checking Cassette Not in Position at Initialisation 5301 Paper Jam in Paper Bin 5310 Paper in Drum 5312 Unable to Close Cassette Lid 5314 Plate Set in MLS Incorrectly 5316 MLS Door is Open During Initialisation 5318 MLS Media Fog at Input Alert

5300 Paper/Plate Jam at Pre-Diverter 5302 Media Out of Cassette 5311 Paper Still in Drum 5313 Remove Paper from MLS 5315 MLS Door Opened 5317 MLS Opened Fog Alert 5319 MLS Occupied Preventing Cassette Loading

5200 Stack Height Motor Failed to Reach Home Description: The stack height was moving to the home sensor but failed to be detected by the home sensor. FATAL.
1. The stack height motor (AM2) has failed. 2. The stack height home sensor (AS5) has failed. 3. The stack mechanism has failed.

Recovery:
1. Check the stack height motor (AM2) is functioning 2. Check the stack height home sensor (AS5) is functioning. 3. Check the stack mechanism is functioning.

5201 Stack Height Motor Failed to Clear Home Description: The stack height was trying to move off the home sensor but the home sensor continued to sense its presence at home. FATAL.
1. The stack height motor (AM2) has failed. 2. The stack height home sensor (AS5) has failed or disconnected. 3. The stack mechanism has failed.

Recovery:
1. Check the stack height motor (AM2) is functioning 2. Check the stack height home sensor (AS5) is functioning. 3. Check the stack mechanism is functioning.

LUXEL P LATESETTER 3

5202 Stack Height Motor Failed to Open Cassette Lid Description: The stack was trying to rise up to open cassette lid but failed to be detected by the cassette lid open sensor. FATAL.
1. The stack height motor (AM2) has failed. 2. The cassette lid open sensor (AS2) has failed. 3. The stack and/or cassette lid open mechanism have/has failed.

Recovery:
1. Check the stack height motor (AM2) is functioning 2. Check the cassette lid open sensor (AS2) is functioning. 3. Check the stack and cassette lid open mechanisms are functioning.

5203 Stack Height Motor Failed to Reach Platen Handling Height Description: The stack was trying to move up and down to reach the platen handling height but failed to move cassette to platen handling height. FATAL.
1. The stack height motor (AM2) has failed. 2. The platen handling height sensor (AS22) has failed. 3. The stack mechanism has failed.

Recovery:
1. Check the stack height motor (AM2) is functioning 2. Check the platen handling height sensor (AS22) is functioning. 3. Check the stack mechanism is functioning.

5204 Stack Height Motor Failed to Reach Top Limit Description: The stack height stepper was trying to move up to reach its top limit but failed. FATAL.
1. The stack height stepper motor (AM2) has failed. 2. The platen handling height sensor (AS23) has failed. 3. The stack mechanism has failed.

Recovery:
1. Check the stack height stepper motor (AM2) is functioning. 2. Check the platen at handling height sensor (AS23) is functioning. 3. Check the stack mechanism is functioning.

5210 Nudger Motor Failed to Move Media to Pre-diverter Description: The nudger motor was trying to move the media out of the cassette to prediverter but, after a timeout, failed to be detected by the media and paper prediverter sensors. FATAL.

4 A UTOLOADER ERRORS

1. The cassette lead edge guide has stopped the media moving. 2. The media was jammed at the pre-diverter. 3. The nudger mechanism has failed (that is, failed to drop properly). 4. The nudger stepper motor (AM1) has failed. 5. The media or/and paper pre-diverter sensors has/have (AS13, AS14) failed.

Recovery:
1. Check the cassette lead edge guide. 2. Check any media jam at pre-diverter. 3. Check the nudger mechanism (nudger dropped properly). 4. Check the nudger stepper motor (AM1) has failed. 5. Check the media or/and paper pre-diverter sensors (AS13, AS14) has/have

failed. 5211 Nudger Motor Failed to Move Media to Post Diverter Description: The nudger motor was trying to move the media from pre-diverter to postdiverter but, after a timeout, failed to be detected by the media and paper postdiverter sensors. FATAL.
1. The media was jammed at diverter/retard area. 2. The nudger stepper motor (AM1) has failed. 3. The media or/and paper post-diverter sensors (AS16, AS15) has/have

failed. Recovery:
1. Check any media jam at diverter/retard area. 2. Check the nudger stepper motor (AM1) is functioning. 3. Check the media or/and paper post-diverter sensors (AS16, AS15) has/have

failed. 5220 Diverter Motor Failed to Remove Paper into Bin Description: The diverter motor was trying to remove the paper into paper bin but, after a timeout, failed to be detected or cleared by the paper going into bin sensor. FATAL.
1. The paper might be removed but still partially present at the top of paper bin. 2. The paper bin has been physically full. 3. The paper might be jammed in the diverter/retard area. 4. The nudger motor (AM3) has failed. 5. The paper going into bin sensor (AS8) has failed.

Recovery:
1. Check any paper present in the paper bin. 2. Check paper bin if physically full.

LUXEL P LATESETTER 5

3. Check any paper jam in diverter/retard area. 4. Check the diverter motor (AM3) is functioning 5. Check the paper going into bin sensor (AS8) is functioning.

5221 Diverter Motor Failed to Load Plate to Engine Description: The diverter motor was trying to move plate to the engine but, after a timeout, failed to be detected or cleared by the media and paper post-diverter sensors. FATAL.
1. The plate might be jammed in the interface between autoloader and engine. 2. The nudger motor (AM3) has failed. 3. The media post-diverter sensor (AS16) has failed.

Recovery:
1. Check any plate jam in the interface between autoloader and engine. 2. Check the diverter motor (AM3) is functioning 3. Check the media post-diverter sensor (AS16) is functioning or is discon-

nected. 5230 Nudger Lift Failed to Home Description: The nudger lift DC motor was trying to lift up but failed to be detected by the nudger home sensor. FATAL.
1. The nudger mechanism cannot lift up properly. 2. The nudger DC motor (AM5) has failed. 3. The nudger home sensor (AS6) has failed.

Recovery:
1. Check nudger mechanism. 2. Check the nudger lift DC motor (AM5) is functioning 3. Check the nudger home sensor (AS6) is functioning.

5231 Nudger Lift Failed to Drop Down Description: The nudger lift DC motor was trying to drop but failed to be detected by the nudger drop sensors. FATAL.
1. The nudger mechanism cannot drop down properly. 2. The nudger DC motor (AM5) has failed. 3. The nudger lift home sensor (AS7) has failed.

Recovery:
1. Check nudger mechanism. 2. Check the nudger lift DC motor (AM5) is functioning 3. Check the nudger lift home sensor (AS7) is functioning.

6 A UTOLOADER ERRORS

5240 Retard Lift Failed Lift Up Description: The retard lift DC motor was trying to lift up but failed to be detected by the retard roller up sensor. FATAL.
1. The retard mechanism failed to lift up properly. 2. The retard lift DC motor (AM4) has failed. 3. The retard roller up sensor (AS10) has failed.

Recovery:
1. Check the retard mechanism. 2. Check the retard lift DC motor (AM4) is functioning 3. Check the retard roller up sensor (AS10) is functioning.

5241 Retard Lift Failed to Home Description: The retard lift DC motor was trying to drop down but failed to be detected by the retard roller home sensor. FATAL.
1. The retard mechanism failed to drop down properly. 2. The retard lift DC (AM4) has failed. 3. The retard roller home sensor (AS9) has failed.

Recovery:
1. Check the retard mechanism. 2. Check the retard lift DC motor (AM4) is functioning 3. Check the retard roller home sensor (AS9) is functioning.

5250 Checking Cassette Not in Position Description: The cassette was not in position and failed to be detected by cassette in position sensor. NON-FATAL.
1. The cassette might not fit into autoloader. 2. The cassette failed to be fit into autoloader properly. 3. The cassette in position sensor (AS1) has failed.

Recovery:
1. Check the cassette is fitted into autoloader. 2. Check the interface mechanism between cassette and autoloader. 3. Check the cassette in position sensor (AS1) is functioning.

5251 Cassette Checking Wrong Cassette ID Description: The cassette ID was not the expected ID required by the engine. NON-FATAL.
1. The cassette might not fit into autoloader properly. 2. The cassette ID strip might be broken.

LUXEL P LATESETTER 7

3. The cassette ID sensor (AS19, AS20 and AS21) has/have failed.

Recovery:
1. Check the cassette is fitted into autoloader properly. 2. Check the cassette ID strip in front of cassette. 3. Check the cassette ID sensors (AS19, AS20, AS21) are functioning.

5252 Cassette Checking No Media in Cassette Description: The cassette was found to be empty before trying to load the media. NONFATAL.
1. The cassette might be already empty. 2. The leading edge of the media in the cassette was not in the correct posi-

tion.
3. The cassette empty sensor (AS4) has failed.

Recovery:
1. Check any media in the cassette. 2. Check the media leading edge in the cassette is correctly positioned. 3. Check the cassette empty sensor (AS4) is functioning.

5253 Media Checking No Media at Pre-Diverter Description: During a load media, a plate was not found at the pre-diverter after a timeout. FATAL.
1. The cassette leading edge guide stopped the media moving. 2. The media was jammed at pre-diverter 3. The nudger motor (AM3) has failed. 4. The media and paper pre-diverter sensors (AS13, AS14) have failed.

Recovery:
1. Check cassette leading edge guide. 2. Check any media jam before pre-diverter. 3. Check the nudger motor (AM3) is functioning. 4. Check the media and paper pre-diverter sensors (AS13, AS14) are function-

ing. 5254 Media Checking No Media at Post-Diverter Description: During a load media a plate was not found at post-diverter after a timeout. FATAL.
1. The diverter mechanism failed to move the media. 2. The media was jammed at post-diverter 3. The nudger motor (AM3) has failed.

8 A UTOLOADER ERRORS

4. The media and paper post-diverter sensors (AS16, AS15) have failed.

Recovery:
1. Check diverter mechanism. 2. Check any media jam at post-diverter. 3. Check the nudger motor (AM3) is functioning. 4. Check the media and paper post-diverter sensors (AS16, AS15) are func-

tioning. 5255 Media Checking Unclear Media Path Description: Media path is not clear at post-diverter area. FATAL.
1. The media or something else was left in the post-diverter area. 2. AS15 or AS16 has failed or been disconnected.

Recovery:
1. Check the post diverter area. 2. Check any media path sensors (AS15, AS16) are functioning.

5256 Media Checking Paper on Top of Plate Description: Found plate under the paper during removing paper (POSSIBLE, Check drum please). NON-FATAL. Recovery: ??? 5257 Media Checking Failed Description: Media path check failed. One or more media path sensors has/have failed or been disconnected. FATAL. Recovery: Check if media path sensors (AS17, AS12, AS13, AS14, AS16, AS15 and AS8) are functioning. 5260 Environment Checking Paper Bin Door Open Description: Paper bin door was opened. NON-FATAL.
1. The paper bin door was open. 2. The paper bin door sensor (AS11) has failed. 3. The paper bin door mechanism has failed.

Recovery:
1. Check the paper door. 2. Check paper bin door sensor (AS11) is functioning. 3. Paper bin door mechanism.

LUXEL P LATESETTER 9

5261 Environment Checking Paper Bin Door Failed Description: Failed to check paper bin door. FATAL.
1. The paper bin door mechanism has failed 2. The paper bin door sensor (AS11) has failed.

Recovery:
1. Check the paper door mechanism. 2. Check paper bin door sensor (AS11) is functioning.

5269 Stack Checking Failed Description: Failed to check stack position. FATAL. Recovery: Check the stack mechanism. Check AS5, AS23 and AS2 are functioning. 5270 Nudger Motor Failed to Move Description: Failed to move nudger motor. FATAL.
1. The nudger mechanism has failed 2. The nudger stepper motor (AM1) has failed.

Recovery:
1. Check the nudger mechanism. 2. Check nudger stepper motor (AM1) is functioning.

5271 Stack Height Motor Failed to Move Description: Failed to move stack height motor. FATAL.
1. The nudger mechanism has failed 2. The stack height motor (AM2) has failed. 3. The stack home or/and top limit sensors has/have failed.

Recovery:
1. Check the stack mechanism. 2. Check stack stepper motor (AM2) is functioning. 3. Check stack home and top limit sensors are functioning.

5272 Diverter Motor Failed to Move Description: Failed to move diverter stepper motor. FATAL.
1. The diverter mechanism has failed 2. The diverter stepper motor (AM1) has failed.

10 A UTOLOADER E RRORS

Recovery:
1. Check the diverter mechanism. 2. Check diverter stepper motor (AM3) is functioning.

5273 Nudger Lift Checking Failed Description: Failed to check nudger lift status. FATAL.
1. The nudger lift mechanism has failed 2. The nudger lift sensor (AS6) or the nudger lift drop sensor (AS7) has failed.

Recovery:
1. Check the nudger lift mechanism. 2. Check the nudger lift home sensor (AS6) and the nudger lift drop sensor

(AS7) are functioning. 5274 Retard Lift Checking Failed Description: Failed to check retard lift status. FATAL.
1. The retard mechanism has failed 2. The retard roller home sensor (AS9) or the retard roller up sensor (AS10)

has failed. Recovery:


1. Check the retard lift mechanism. 2. Check the retard roller home sensor (AS9) and the retard roller up sensor

(AS10) are functioning. 5275 Environment Checking Paper Door Open at Initialisation Description: Paper bin door was opened. FATAL.
1. The paper bin door was open. 2. The paper bin door sensor (AS11) has failed. 3. The paper bin door mechanism has failed.

Recovery:
1. Check the paper door. 2. Check paper bin door sensor (AS11) is functioning. 3. Paper bin door mechanism.

5276 Cassette Checking Cassette Not in Position at Initialisation Description: The cassette was not in the position to be detected by cassette in position sensor. FATAL.
1. The cassette has not fitted into the autoloader. 2. The cassette failed to be fitted into the autoloader properly.

LUXEL PLATESETTER 11

3. The cassette in position sensor (AS1) has failed.

Recovery:
1. Check the cassette is fitted into autoloader. 2. Check the interface mechanism between cassette and autoloader. 3. Check the cassette in position sensor (AS1) is functioning

5300 Paper/Plate Jam at Pre-Diverter Description: Paper or plate is jammed before the diverter. The autoloader failed to see paper at the diverter. FATAL. Recovery: Check for paper at the nudger and diverter.
1. Remove the top cover and check for a media jam at the diverter. 2. Remove any jammed media. 3. Replace the cover, the engine will reboot automatically. 4. Check the RIP queue or the exposed plates and retry any failed jobs. 5. If any plates are fogged, retry the failed jobs.

5301 Paper Jam in Paper Bin Description: Paper is jammed inside the bin. FATAL. Recovery: Check the paper path and paper bin. The autoloader cannot clear the paper bin sensor.
1. Open the paper bin door and check for jammed paper. 2. Remove the top cover and check for a jam in the paper path. 3. Remove any jammed media. 4. Close the paper bin door and replace the cover, the engine will reboot auto-

matically.
5. Check the RIP queue or the exposed plates and retry any failed jobs. 6. If any plates are fogged, retry the failed jobs

5302 Media Out of Cassette Description: The cassette inside the autoloader still has media advancing. NON-FATAL. Recovery:
1. If the system does not recover automatically, reboot the engine 2. Check the RIP queue or the exposed plates and retry any failed jobs.

5310 Paper in Drum Description: There is paper inside the drum or input conveyor. FATAL.

12 A UTOLOADER E RRORS

Recovery:
1. Open the user door and check for paper in the drum 2. Remove any paper in the drum 3. Check the RIP queue or the exposed plates and retry any failed jobs. 4. If any plates are fogged, retry the failed jobs.

5311 Paper Still in Drum Description: Double-check that all the paper has been removed. FATAL. Recovery:
1. Open the user door and check for paper in the drum 2. Remove any paper in the drum 3. Check the RIP queue or the exposed plates and retry any failed jobs. 4. If any plates are fogged, retry the failed jobs.

This error is to make sure that all the paper has been removed. 5312 Unable to Close Cassette Lid Description: Media from the cassette is preventing the cassette lid from closing. FATAL Recovery:
1. Remove the top cover and check for jammed media preventing the cassette

lid from closing.


2. Remove any jammed media. 3. Replace the cover, the engine will reboot automatically. 4. Check the RIP queue or the exposed plates and retry any failed jobs. 5. If any plates are fogged, retry the failed jobs

5313 Remove Paper from MLS Description: Possible paper in MLS. NON-FATAL. Recovery:
1. Check if paper has been inserted into the MLS. 2. Remove any paper and insert a plate into the MSL. 3. The machine should then continue as normal. 4. If the error recurs, call your local service centre.

5314 Plate Set in MLS Incorrectly Description: Plate not loaded correctly in MLS. NON-FATAL. Recovery:
1. Check if the plate in the MLS is skewed.

LUXEL PLATESETTER 13

2. Reposition the plate. 3. The machine should then continue as normal.

5315 MLS Door Opened Description: MLS door is open. This door is only opened when the MMI screen indicates. NON-FATAL. Recovery:
1. Close the MLS 2. The machine should then continue as normal. 3. If any plates are fogged, retry the failed jobs.

5316 MLS Door is Open During Initialisation Description: System found MLS door open during system initialisation. FATAL. Recovery:
1. Close the MLS door and the machine will continue as normal.

5317 MLS Opened Fog Alert Description: MLS door has been left open for too long. This may cause plate fogging if there is a plate in the autoloader or engine. NON-FATAL. Recovery:
1. Close the MLS door.

5318 MLS Media Fog at Input Alert Description: MLS media waiting for user to confirm load. This may cause plate fogging if media is inside the MLS. NON-FATAL. Recovery:
1. Select Confirm on the MMI. 2. Check the plate output for quality.

5319 MLS Occupied Preventing Cassette Loading Description: Cannot load from the cassette while the MLS is occupied with media. FATAL. Recovery:
1. Remove MLS plate and reboot.

INPUT/OUTPUT (I/O) PLATEN ERRORS


These are errors traced to the Input/Output platen on the Luxel V-6e. Click on the code number and name below to display error information.

CODE AND ERROR


5400 Media Plate Drive Motor Failed to Load Plate 5410 Media Pull Bar Motor Failed to Eject Plate

CODE AND ERROR


5405 Media Plate Drive Motor Failed to Eject Plate 5415 Waiting to Eject Remove Plate From IO Platen

5400 Media Plate Drive Motor Failed to Load Plate Description: The plate drive motor failed to move the plate into the drum (EM1, ES6) FATAL.
1. There is an obstruction in the drum stopping the plate from being loaded. 2. There is an obstruction in the drum stopping the pull bar from moving. 3. The plate drive motor (EM1) has failed. 4. The input exit sensor (ES6) has failed. 5. The pull bar (EM4) has failed.

Recovery: 1. Check for obstruction in the drum.


2. Check the plate drive motor (EM1) is functioning. 3. Check the input exit sensor (ES6) is functioning.

5405 Media Plate Drive Motor Failed to Eject Plate Description: The plate drive motor was moving the trailing edge of the plate to ES6 but is was never seen to clear the input exit sensor or arrive at the input entrance sensor (EM1, ES5, ES6) FATAL.
1. There is an obstruction stopping the plate from being ejected. 2. The plate drive motor (EM1) has failed. 3. The input exit sensor (ES6) has failed.

2 I NPUT /OUTPUT (I/O) PLATEN ERRORS

4. The input entrance sensor (ES5) has failed.

Recovery: 1. Clear the motor and sensor (EM1, ES6).


2. Check for a plate obstructions on the I/O platen and reboot. 3. Check the plate drive motor (EM1) is functioning. 4. Check the input exit sensor (ES6) is functioning. 5. Check the input entrance sensor (ES5) is functioning.

5410 Media Pull Bar Motor Failed to Eject Plate Description: The pull bar motor was ejecting a plate into the output roller, however, the plate was not seen at the input exit sensor (EM4,ES6) FATAL.
1. There is an obstruction in the drum stopping the plate from being ejected. 2. The pull bar motor (EM4) has failed. 3. The input exit sensor (ES6) has failed.

Recovery: 1. Check for obstruction in the drum.


2. Check the pull bar motor (EM4) is functioning. 3. Check the input exit sensor (ES6) is functioning.

5415 Waiting to Eject Remove Plate From IO Platen Description: The engine is trying to eject a plate onto the platen while there is already a plate on the platen NON-FATAL.
1. A plate has been put on the platen before the previous one has been

ejected.
2. Input entrance sensor (ES5) has failed.

Recovery: 1. Remove the plate from the platen.


2. Check that input entrance sensor (ES5) is functioning.

AUTOFEEDER ERRORS
These errors are traced directly to the autofeeder, cassette or media. CAUTION: OPENING THE AUTOLOADER TOP COVER WHILE THE CASSETTE LID IS OPEN WILL CAUSE FOGGING. Click on the code number and description below to display error information.

CODE AND ERROR


5501 Unknown Autofeeder Error 5503 Failed to Initialise Motors 5505 Incorrect Command or Parameter 5511 Cassette Arms Sensor Failure 5521 Failed to Move the Cassette Arms to the Mid Position 5530 Autofeeder not Safe to Move 5532 Failed to Move the Elevator to Shelf 1 Mount Position 5534 Failed to Move the Elevator to Shelf 3 Mount Position 5536 Failed to Move the Elevator to Shelf 2 Load Position 5540 Cassette Door Failure 5542 Locked Cassette Door Opened Unexpectedly 5550 Elevator in Unknown Position 5552 Read Sensor Elevator at Top Limit 5590 Vector Drive Alarm Tripped

CODE AND ERROR


5502 Failed to Enable Pulsed Sensors 5504 Failed to Start an STD 5510 Cassette Arms Covering Multiple Sensors 5520 Failed to Move Cassette Arm Home 5522 Failed to Move Cassette Arms Forward 5531 Elevator Target Shelf is Invalid 5533 Failed to Move the Elevator to Shelf 2 Mount Position 5535 Failed to Move the Elevator to Shelf 1 Load Position 5537 Failed to Move the Elevator to Shelf 3 Load Position 5541 Failed to Unlock the Cassette Door 5543 Elevator not at Load Position 5551 Read Sensor Elevator at Bottom Limit 5580 Cassette Door Open at Initialisation 5591 Vector Overload Tripped

2 A UTOFEEDER ERRORS

5501 Unknown Autofeeder Error Description: There has been a failure on the autofeeder but the engine has been unable to identify the error. FATAL. Recovery:
1. Check the text or error logs for more details if the cause is unknown.

5502 Failed to Enable Pulsed Sensors Description: The autofeeder failed to enable the pulsed sensors. FATAL.
1. Incorrect firmware version 2. CAN bus connections are loose.

Recovery:
1. Check CAN bus connectors. 2. Check that the firmware versions are correct. 3. Reboot th machine.

5503 Failed to Initialise Motors Description: The autofeeder software has failed to initialise the motors. FATAL.
1. Incorrect firmware version 2. CAN bus connections are loose.

Recovery:
1. Check CAN bus connectors. 2. Check that the firmware versions are correct. 3. Reboot th machine.

5504 Failed to Start an STD Description: The software has failed to start one of its functions. FATAL.
1. The wrong version of firmware is installed.

Recovery:
1. Check for the correct version of firmware. 2. Reboot the machine.

5505 Incorrect Command or Parameter Description: The autofeeder has received a command which is invalid. FATAL.
1. The wrong version of firmware is installed.

Recovery:
1. Check for the correct version of firmware.

LUXEL P LATESETTER 3

2. Reboot the machine.

5510 Cassette Arms Covering Multiple Sensors Description: The autofeeder has tried to move the cassette arms but has found that more than one of the sensors is covered. FATAL.
1. One of the cassette arm sensors (FS8, FS9, FS10) may be defective.

Recovery:
1. Check the cassette home (FS8), mid (FS9) and forward (FS10) sensors are

operating. 5511 Cassette Arms Sensor Failure Description: The autofeeder has detected a problem in accessing the cassette arm sensors. FATAL.
1. One of the cassette arm sensors may be defective (FS8, FS9, FS10). 2.

The wrong version of firmware is installed.

Recovery: 1. Check the cassette home (FS8), mid (FS9) and forward (FS10) sensors are operating.
2. Check that the correct firmware version has been installed. 3. Reboot the machine.

5520 Failed to Move Cassette Arm Home Description: The cassette arm failed to move to the home position. FATAL.
1. One or more of the cassette arm sensors (FS8, FS9, FS10) is defective or

disconnected.
2. The cassette arm motor (FM5) is not working.

Recovery:
1. Check that the cassette arm sensors are operating. 2. Check that the cassette arm motor is operating. 3. Reboot the machine.

5521 Failed to Move the Cassette Arms to the Mid Position Description: The cassette arm has failed to move to the mid position. FATAL.
1. One or more of the cassette arm sensors (FS8, FS9, FS10) is defective or

disconnected.
2. The cassette arm motor (FM5) is defective or disconnected.

Recovery:
1. Check that the cassette arm sensors are working. 2. Check that the cassette arm motor (FM5) is working.

4 A UTOFEEDER ERRORS

3. Reboot the machine.

5522 Failed to Move Cassette Arms Forward Description: The autofeeder has failed to move the cassette arms forward. FATAL.
1. One or more of the cassette arm sensors (FS8, FS9, FS10) is defective or

disconnected.
2. The cassette arm motor (FM5) is defective or disconnected.

Recovery:
1. Check that the cassette arm sensors are working. 2. Check that the cassette arm motor (FM5) is working. 3. Reboot the machine.

5530 Autofeeder not Safe to Move Description: The autofeeder software has failed to move the elevator or the cassette arms after a safety check. FATAL.
1. The autofeeder was attempting to move the cassette arms but found that the

elevator was not at a mount position.


2. The autofeeder was attempting to move the elevator but found that the cas-

sette arms were forward. Recovery:


1. If the autofeeder was attempting to move the cassette arms then the eleva-

tor sensors may be defective. Check the elevator vanes and or the elevator sensors (FS1, FS2, FS3).
2. If the autofeeder was attempting to move the elevator then the cassette arm

sensors may be defective. Check the cassette arm sensors (FS8, FS9, FS10).
3. Reboot the machine.

5531 Elevator Target Shelf is Invalid Description: The requested shelf sent to the autofeeder is invalid. FATAL.
1. The autofeeder sees the requested shelf as invalid.

Recovery:
1. Check the software versions. 2. Reboot the machine.

5532 Failed to Move the Elevator to Shelf 1 Mount Position Description: The elevator did not move to the cassette mount position for shelf 1. FATAL.
1. The elevator vane may be positioned incorrectly or the position sensors may

be defective.
2. The elevator motor or inverter may be defective.

LUXEL P LATESETTER 5

Recovery:
1. Check the elevator vanes and the elevator position sensors (FS1, FS2,

FS3).
2. Check the elevator motor and the inverter. 3.

Reboot the machine.

5533 Failed to Move the Elevator to Shelf 2 Mount Position Description: The elevator did not move to the cassette mount position for shelf 2. FATAL.
1. The elevator vane may be positioned incorrectly or the position sensors may

be defective.
2. The elevator motor or inverter may be defective.

Recovery:
1. Check the elevator vanes and the elevator position sensors (FS1, FS2,

FS3).
2. Check the elevator motor and the inverter. 3. Reboot the machine.

5534 Failed to Move the Elevator to Shelf 3 Mount Position Description: The elevator did not move to the cassette mount position for shelf 3. FATAL.
1. The elevator vane may be positioned incorrectly or the position sensors may

be defective.
2. The elevator motor or inverter may be defective.

Recovery:
1. Check the elevator vanes and the elevator position sensors (FS1, FS2,

FS3).
2. Check the elevator motor and the inverter. 3. Reboot the machine.

5535 Failed to Move the Elevator to Shelf 1 Load Position Description: The elevator did not move to the cassette load position for shelf 1. FATAL.
1. The elevator vane may be positioned incorrectly or the position sensors may

be defective.
2. The elevator motor or inverter may be defective.

Recovery:
1. Check the elevator vanes and the elevator position sensors (FS1, FS2,

FS3).
2. Check the elevator motor and the inverter. 3. Reboot the machine.

6 A UTOFEEDER ERRORS

5536 Failed to Move the Elevator to Shelf 2 Load Position Description: The elevator did not move to the cassette load position for shelf 2. FATAL.
1. The elevator vane may be positioned incorrectly or the position sensors may

be defective.
2. The elevator motor or inverter may be defective.

Recovery:
1. Check the elevator vanes and the elevator position sensors (FS1, FS2,

FS3).
2. Check the elevator motor and the inverter. 3. Reboot the machine.

5537 Failed to Move the Elevator to Shelf 3 Load Position Description: The elevator did not move to the cassette load position for shelf 3. FATAL.
1. The elevator vane may be positioned incorrectly or the position sensors may

be defective.
2. The elevator motor or inverter may be defective.

Recovery:
1. Check the elevator vanes and the elevator position sensors (FS1, FS2,

FS3).
2. Check the elevator motor and the inverter. 3. Reboot the machine.

5540 Cassette Door Failure Description: There has been a cassette door failure. FATAL.
1. The cassette door sensor may be defective.

Recovery:
1. Check the cassette door sensor (FS7). 2.

Reboot the machine.

5541 Failed to Unlock the Cassette Door Description: The cassette door has failed to unlock. FATAL.
1. The software has failed to energise the cassette door lock. 2. Defective cassette door lock solenoid.

Recovery:
1. Check the the software version. 2. Check the door lock solenoid (FV2) 3. Reboot the machine.

LUXEL P LATESETTER 7

5542 Locked Cassette Door Opened Unexpectedly Description: The cassette door opened when locked. FATAL.
1. The problem may be due to a defective door lock solenoid or cassette door

sensor. Recovery:
1. Check the door lock solenoid (FV2) and/or the cassette door sensor (FS7). 2. Reboot the machine.

5543 Elevator not at Load Position Description: The autofeeder was not at the load position when trying to read the cassette ID or open the cassette door for a load. FATAL.
1. The elevator vane may not be aligned or the elevator position sensors may

be defective. Recovery:
1. Check the elevator sensor vanes or the elevator position sensors (FS1, FS2,

FS3).
2.

Reboot the machine.

5550 Elevator in Unknown Position Description: The autofeeder went to read the cassette ID but elevator was at an unknown position. FATAL.
1. The elevator vane may not be aligned or the elevator position sensors may

be defective. Recovery:
1. Check the elevator sensor vanes or the elevator position sensors (FS1, FS2,

FS3).
2. Reboot the machine.

5551 Read Sensor Elevator at Bottom Limit Description: The autofeeder went to read the cassette ID but elevator was at the bottom limit. FATAL.
1. The elevator vane may not be aligned or the elevator position sensors may

be defective. Recovery:
1. Check the elevator sensor vanes or the elevator position sensors (FS1, FS2,

FS3).
2. Reboot the machine.

5552 Read Sensor Elevator at Top Limit Description:

8 A UTOFEEDER ERRORS

The autofeeder went to read the cassette ID but elevator was at the top limit. FATAL.
1. The elevator vane may not be aligned or the elevator position sensors may

be defective. Recovery:
1. Check the elevator sensor vanes or the elevator position sensors (FS1, FS2,

FS3).
2. Reboot the machine.

5580 Cassette Door Open at Initialisation Description: Cassette door is opened (FS7). NON-FATAL.
1. The cassette door was open. 2. The cassette door sensor (FS7) has failed.

Recovery:
1. Close the cassette door. 2. If closing the cassette door fails then check that the cassette door sensor

(FS7) is functioning. 5590 Vector Drive Alarm Tripped Description: The inverter has tripped the vector drive alarm. FATAL.
1. The inverter program has failed. 2. The cassette is overloaded. 3. The brake has failed.

Recovery:
1. Turn off the engine for two minutes and reboot.

5591 Vector Overload Tripped Description: The inverter has tripped the vector overload. FATAL.
1. The inverter program has failed. 2. The cassette is overloaded. 3. The brake has failed.

Recovery:
1. Turn off the engine for two minutes and reboot.