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<Replace this text with your own, or use the following sample.> “A balanced scorecard is a system of linked objectives, measures, targets and initiatives which collectively describe the strategy of an organization and how the strategy can be achieved. It can take something as complicated and frequently nebulous as strategy and translate it into something that is specific and can be understood.” — Dr. David Norton
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<Project Name> Project Scorecard Matrix Perspective Financial Objective Increase Net Operating Profit Measure Net Operating Profit Target 10% end of year Priority High Initiative Increase Project Profitability Data Owner Finance Director Consultancy Director and sales Director Projects greater than £250k 2 per month High Sales team to work with Industry consultants to promote industry projects Customer Improve Customer Satisfaction Customer satisfaction score Accounts with Account Managers 95% average High Support Director 70% by year end Medium Sales Director to assign accounts and balance existing workload Sales Director Internal Process Number of industry templates Maximum utilisation 1 per month Medium Assign consultants to development of 1 indusrty template each per quarter Managing Consultant Operations Director 82% month on month High Learning and Growth People want to work at <company> Number of CVs received 5 per month Med Set up team-training schedule Training Manager HR Director Employee opinion survey 85% average on six month survey Med Conduct an employee opinion survey every six months Number of staff trained in Balanced Scorecard 90% consultants by year end High Balanced scorecard training plan in place HR Director All staff to build a mangement dashboard 100% by year end High Training from Consultants set aside in diary Managing Consultant .