Copyright © 2012 by Ceragon Networks Ltd. All rights reserved.

NetMaster NMS
Technical Description
NMS/00032 (Rev X)
1
NetMaster NMS Technical Description
Ceragon Proprietary and Confidential Page 2 of 64
Notice
This document contains information that is proprietary to Ceragon Networks Ltd. No
part of this publication may be reproduced, modified, or distributed without prior
written authorization of Ceragon Networks Ltd. This document is provided as is,
without warranty of any kind.
Registered TradeMarks
Ceragon Networks® is a registered trademark of Ceragon Networks Ltd. FibeAir® is a
registered trademark of Ceragon Networks Ltd. CeraView® is a registered trademark
of Ceragon Networks Ltd. Other names mentioned in this publication are owned by
their respective holders.
TradeMarks
CeraMap™, ConfigAir™, PolyView™, EncryptAir™, and CeraMon™ are trademarks of
Ceragon Networks Ltd. Other names mentioned in this publication are owned by their
respective holders.
Statement of Conditions
The information contained in this document is subject to change without notice.
Ceragon Networks Ltd. shall not be liable for errors contained herein or for incidental
or consequential damage in connection with the furnishing, performance, or use of
this document or equipment supplied with it.
Open Source Statement
The Product may use open source software, among them O/S software released under
the GPL or GPL alike license ("GPL License"). Inasmuch that such software is being
used, it is released under the GPL License, accordingly. Some software might have
changed. The complete list of the software being used in this product including their
respective license and the aforementioned public available changes is accessible on
http://www.gnu.org/licenses/.
Information to User
Any changes or modifications of equipment not expressly approved by the
manufacturer could void the user’s authority to operate the equipment and the
warranty for such equipment.
Revision History
Rev Date Author Description Approved by Date
A 2005-12-15 First version
B 2006-12-20 Upgraded for NetMaster release
R10F00

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Rev Date Author Description Approved by Date
C 2007-03-30 Upgraded for NetMaster release
R10G00
NetMaster editions concept
removed (Ch. 1.2)
System Architecture information
updated (Ch. 2)
CPE View for PtMP networks
added (Ch. 4.5)
System Requirements included
(Ch. 6)
Functionality table changed (Ch.
7)
NE Support Overview table
updated (Ch. 8)

D 2008-03-14 Upgraded for NetMaster release
R10H00
System Architecture for large
networks updated (Ch. 2)
System Requirements section
updated (Ch. 6)
New features added (Ch. 5.2)
NE Configuration File
Management
Report Generator

E 2008-06-13 Upgraded for NetMaster release
R10J00
System Architecture section
graphics updated (Ch. 2)
NE Support Overview table
updated (Ch. 8)
Report Generator section
updated (Ch. 5.2.5)

F 2008-09-30 Pål Dyvik Updated according to final
release R10J00
Reports for Performance
Measurements (Ch. 5.4.4)
NE Support Overview table
updated (Ch. 8)

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Rev Date Author Description Approved by Date
G 2009-02-26 Pål Dyvik Updated according to final
release R10K00
OS and database support
update (Ch.6)
NE Support Overview Table
updated (Ch. 8)
New feature Topological Links

H 2009-06-05 Pål Dyvik Updated according to final
release R10L00
NE Support Overview Table
updated (Ch. 8)
System requirements moved to
separate document

J 2010-04-15 Pål Dyvik Updated according to final
release R11A00
NE Support Overview Table
updated (Ch. 8)
Functionality matrix updated
(Ch. 7)
Changes to Alarm presentation
(Ch 5.3)
Changes to PM/analog data
presentation (Ch 5.4)

K 2010-06-17 Pål Dyvik Updated according to final
release R11B00
Clock setting on NE in
GMT/UTC
NE Support Overview Table
updated (Ch. 8)
Functionality matrix updated
(Ch. 7)

L 2010-09-24 Pål Dyvik Updated according to final
release R11C00
New document template

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Rev Date Author Description Approved by Date
Q 2010-11-05 Pål Dyvik Updated according to final
release R11D00
Alarm Workflow perspective
(Ch. 3.6)
Audible Alarms (Ch. 5.3.6)
Email Notifications (Ch. 5.3.6)
NE Support Overview Table
updated (Ch. 8)
Functionality matrix updated
(Ch. 7)

R 2011-03-10 Pål Dyvik Updated according to final
release R11E00
NE Support Overview Table
updated (Ch. 8)
Functionality matrix updated
(Ch. 7)

S 2011-05-26 Irina Oltu Updated Template Pål Dyvik 2011-05-26
U 2011-09-21 Pål Dyvik Updated according to final
release R11F00
NE Support Overview Table
updated (Ch. 8)
Functionality matrix updated
(Ch. 7)
Pål Dyvik 2011-09-21
V 2012-01-13 Pål Dyvik Updated according to final
release R12A00
NE Support Overview Table
updated (Ch. 8)
Functionality matrix updated
(Ch. 7)
Pål Dyvik 2012-01-13
W 2012-05-25 Pål Dyvik Updated according to final
release R12A01
NE Support Overview Table
updated (Ch. 8)
Pål Dyvik 2012-05-28
X 2012-10-31 Pål Dyvik Updated according to final
release R13A00
Service Management (Ch. 5.4)
NE Support Overview Table
updated (Ch. 8)
Functionality matrix updated
(Ch. 7)
Pål Dyvik 2012-11-21


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Table of Contents
1. Introduction .................................................................................................... 10
1.1 Product overview .......................................................................................................... 10
1.2 NetMaster functionality................................................................................................. 11
1.3 Licensing ...................................................................................................................... 11
1.4 Standards ..................................................................................................................... 11
2. NetMaster architecture ................................................................................... 12
2.1 Application server ......................................................................................................... 14
2.2 Database server ........................................................................................................... 14
2.3 Client ............................................................................................................................ 14
2.4 Northbound interface to higher-order OSS .................................................................. 15
2.5 Communication ports ................................................................................................... 15
3. The graphical user interface .......................................................................... 16
3.1 Discover perspective .................................................................................................... 17
3.2 Geographical surveillance perspective ........................................................................ 18
3.3 Logical surveillance perspective .................................................................................. 19
3.4 Security audit perspective ............................................................................................ 20
3.5 User management perspective .................................................................................... 21
3.6 Alarm workflow perspective ......................................................................................... 22
3.7 Help system ................................................................................................................. 23
4. Topology ......................................................................................................... 24
4.1 Logical map view .......................................................................................................... 24
4.2 Geographical map view................................................................................................ 25
4.2.1 Topological links ........................................................................................................... 26
4.3 Tree view ...................................................................................................................... 27
4.3.1 Logical tree view .......................................................................................................... 27
4.3.2 Geographical tree view ................................................................................................ 28
4.4 CPE view for PtMP networks ....................................................................................... 29
4.5 Discovering and adding Network Elements ................................................................. 30
5. Basic management functions ........................................................................ 31
5.1 Function scoping .......................................................................................................... 31
5.2 Configuration management .......................................................................................... 31
5.2.1 Hardware inventory ...................................................................................................... 32
5.2.2 Software inventory ....................................................................................................... 32
5.2.3 Software download ....................................................................................................... 33
5.2.4 NE configuration file management ............................................................................... 34
5.2.5 Report generator .......................................................................................................... 35
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5.2.6 Clock synchronization .................................................................................................. 37
5.2.7 Connection templates .................................................................................................. 37
5.2.8 Launch NE tools ........................................................................................................... 38
5.3 Fault management ....................................................................................................... 38
5.3.1 Network alarm status ................................................................................................... 39
5.3.2 Alarm summary ............................................................................................................ 40
5.3.3 Display Active Alarms .................................................................................................. 40
5.3.4 Display historical alarms .............................................................................................. 42
5.3.5 Audible notifications ..................................................................................................... 44
5.3.6 Email notifications ........................................................................................................ 44
5.3.7 Alarms customization ................................................................................................... 44
5.4 End-to-end Service Management ................................................................................ 45
5.4.1 Network Discovery ....................................................................................................... 45
5.4.2 Service Discovery ........................................................................................................ 45
5.4.3 Service Creation Wizard .............................................................................................. 45
5.4.4 Service Monitoring ....................................................................................................... 45
5.5 Performance management .......................................................................................... 45
5.5.1 Historical performance monitoring ............................................................................... 46
5.5.2 Current performance .................................................................................................... 48
5.5.3 Performance reports .................................................................................................... 49
5.6 Security management .................................................................................................. 52
5.7 Open SNMP Adapter ................................................................................................... 53
6. System requirements ..................................................................................... 55
7. Functionality table .......................................................................................... 56
8. NE support overview ...................................................................................... 59


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List of Figures
NetMaster in a small network .............................................................................. 12
NetMaster in a large network .............................................................................. 12
Redundant NetMaster system with replication and failover ............................. 13
NetMaster client GUI ............................................................................................ 16
NetMaster discover perspective ......................................................................... 17
NetMaster geographical surveillance perspective............................................. 18
NetMaster logical surveillance perspective ....................................................... 19
NetMaster security audit perspective ................................................................. 20
NetMaster user management perspective .......................................................... 21
NetMaster alarm workflow perspective .............................................................. 22
NetMaster help system ........................................................................................ 23
Logical map view ................................................................................................. 24
Geographical map view ....................................................................................... 25
Topological links .................................................................................................. 26
Logical tree view .................................................................................................. 27
Geographical tree view ........................................................................................ 28
PtMP performance management, CPE radio statistics example ...................... 29
PtMP configuration management, CPE inventory example .............................. 29
Unmanaged elements .......................................................................................... 30
Hardware inventory view ..................................................................................... 32
Software inventory view ...................................................................................... 32
Software download job ........................................................................................ 33
Software download status ................................................................................... 33
NE configuration file management ..................................................................... 34
NetMaster report generator ................................................................................. 35
Report output example ........................................................................................ 36
NE clock synchronization.................................................................................... 37
Connection template assignment view .............................................................. 37
NE configuration tools ......................................................................................... 38
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Network alarm status ........................................................................................... 39
Alarm summary .................................................................................................... 40
Display active alarms ........................................................................................... 41
Alarm filters .......................................................................................................... 41
Historical alarms .................................................................................................. 42
Alarm customization templates .......................................................................... 44
Performance monitoring templates .................................................................... 46
Historical performance view ............................................................................... 47
Performance time series graphs ......................................................................... 47
Current performance view ................................................................................... 48
Performance reports ............................................................................................ 49
Performance overview report .............................................................................. 50
Detailed performance report ............................................................................... 51
Group administration ........................................................................................... 52
User administration ............................................................................................. 53
User audit view ..................................................................................................... 53
Open SNMP Interface view .................................................................................. 54

List of Tables
Historical alarms .................................................................................................. 43
Functionality table ............................................................................................... 56
NE support table (part 1) ..................................................................................... 59
NE support table (part 2) ..................................................................................... 62


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1. Introduction
1.1 Product overview
NetMaster is a comprehensive Network Management System offering
centralized operation and maintenance capability for the complete range of
network elements in the Ceragon product portfolio, consisting of all
Microwave Radios, OEM and 3rd party products. NetMaster is built on state-
of-the-art technology as a scalable, cross-platform system that supports
distributed network architecture.
NetMaster offers full range management of all Ceragon network elements. It
has the ability to perform configuration, fault, performance and security
management. NetMaster is the user interface to all Ceragon transmission and
access products and the key issue for the system is to present Ceragon
management networks in the simplest possible manner. The software has
network auto-discovery and uses the configuration data in the network
elements to automatically build the managed network. The various elements
and their attributes may be accessed using the intuitively graphical
presentation of the element and its components. NetMaster has a continuously
updated display of network status and network events are reported from the
elements using notifications. An extensive database and context sensitive help
facilities enable the user to analyze and report network events.
NetMaster primarily provides the following network management
functionality:
 Fault management
 Configuration management
 Performance monitoring
 Service management
 Security management
 Graphical user interface with multiple maps
 Network topology using perspectives and domains
 Automatic network element discovery
 HW and SW inventory
 Software download jobs
 Bulk setting of attributes on multiple elements
 Report generator
 Northbound interface to higher order OSS
 Open SNMP Adapter
For a complete list of features, please refer to Section 0, Functionality.
Functionality is maintained also during network growth, ranging from the
smallest single-server management solution to larger multi-server systems.
High availability and reliability is obtained through various redundancy
schemes.

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1.2 NetMaster functionality
The NetMaster system is scalable in both size and functionality.
The NetMaster NMS server is the basis for any NetMaster system, providing
basic functionality within the Fault, Configuration, Performance and Security
management areas. The NMS Server is by itself an advanced tool for the user
to perform operations and monitor network elements for the whole
operational network in real time. The flexible client/server architecture gives
the operators easy access to all network elements and full control of the
system from many different locations.
By selecting among a set of optional features, the NetMaster system can be
enhanced and tailored to each operator’s individual needs and requirements.
With all optional features installed, the NetMaster system provides the
operator with an advanced and sophisticated network management system
that will highly increase the efficiency of operations and maintenance in the
network.
For easy integration to external higher-level management systems, a
Northbound SNMP interface can be provided.
A complete functionality table for the NetMaster system is given in Section 0.
1.3 Licensing
The use of NetMaster components and features is based on a licensing scheme
with a specific customer license file. A NetMaster license is linked to an active
network card in the server.
1.4 Standards
NetMaster functionality is based on international recommendations and
standards. The following recommendations are applied:
General:
 TMF608 MTNM information agreement
Fault management:
 ITU-T X.733 alarm reporting function
 ITU-T X.734 event report management function
 ITU-T X.735 log control function
 ITU-T Q.821 alarm surveillance
Performance management:
 ITU-T G.826 end-to-end error performance
 ITU-T G.784 SDH management

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2. NetMaster architecture
The scalable and distributed architecture of the NetMaster gives the network
operators great flexibility on how to implement, operate, and manage
communication networks of various types and sizes. As a network grows,
NetMaster can be scaled correspondingly, from a small compact single-server
configuration to a large distributed system.
NetMaster in a small network

NetMaster in a large network


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As an option, NetMaster can be configured for redundancy with failover
capabilities, with manual or automated database replication between main
and standby NMS sites. This can be applied to achieve co-located HW
redundancy as well as geographical system redundancy for disaster recovery.
Redundant NetMaster system with replication and failover

The database replication can operate as Hot Standby with duplicated active
servers with automated, scheduled synchronization, or Cold Standby, where
the standby server must be manually started upon failure.

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2.1 Application server
The application server manages the interaction of all NetMaster system
components. It runs continuously in the background as a service.
The application server is initially developed for Microsoft Windows systems. It
is based on JAVA/J2EE technology, hence suitable for porting to other
platforms as well.
2.2 Database server
The database server stores all data used by the NetMaster system. The
NetMaster management system supports database products from two
different origins:
 Oracle, a commercial, proprietary database SW vendor
 PostgreSQL, a freeware, open-source database SW project
For more details:
 Oracle databases: http://www.oracle.com/database/
 PostgreSQL database: http://www.postgresql.org/
 Supported database versions: please refer to the latest NetMaster System
Requirements document.
2.3 Client
A client provides the user interface to the running services and the network
managed by the server. Up to 20 clients can be logged on to the server
simultaneously. Clients can be installed separately and are launched on
demand and connected to the NetMaster application server.
Client and server are connected on a TCP/IP based LAN. Interactions between
client and server are based on JAVA RMI.
A NetMaster client can be installed on Microsoft Windows or Sun Solaris
platforms.

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2.4 Northbound interface to higher-order OSS
The NetMaster architecture supports an open interface to higher order
management network systems or other business operations components.
The NetMaster SNMP agent provides an interface for any SNMP based
network management system to perform fault and inventory management in
networks managed by NetMaster. The agent provides topological information
according to the standardized ENTITY-MIB (RFC 2737), and alarm state of the
various network elements through proprietary tables and variables given in
the proprietary NETMASTER-MIB. State changes are communicated to
managers by means of SNMP traps.
The SNMP agent is a specialized client that logs onto the NetMaster server
with a user ID and exposes a set of information through an SNMP interface.
The only requirement to the user ID is that it is member of the predefined
"SNMP Agent" user group, or a group with similar action permissions. This
gives a very good control over the part of the network that is exposed to the
High Level Manager (HLM), as the resource permissions for the SNMP agent
user group can be configured in detail in the exact same way as any other user
group defined in NetMaster.
The NetMaster SNMP agent is an optional feature, which requires a separate
license. Inventory management is controlled by an additional license.
2.5 Communication ports
Management communication between NetMaster and a network element is
based on one of the following:
 SNMP over UDP/IP
 HTTP over TCP/IP
 Nera Q1 over TCP/IP
 Nera Q1 over serial RS-232
Two different communication principles are used; polling of NE’s from
NetMaster and Notifications sent from NE to NetMaster.
For specific port numbers in use for client/server and server/database
communication, please refer to the latest NetMaster Installation Guide.

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3. The graphical user interface
The user interface is designed to give the operators great flexibility regarding
operations and how to navigate between views. The collection of views in the
user interface reflects specific ways of working which are referred to as
perspectives. The operator can organize and move windows and dialogs
individually within a perspective.
NetMaster client GUI

There are five predefined perspectives to help the users navigate within the
various working tasks:
 Discover perspective
 Geographical surveillance perspective
 Logical surveillance perspective
 Security audit perspective
 User management perspective

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3.1 Discover perspective
In the discover perspective, the operator can discover and manage new
elements.
NetMaster discover perspective

New elements are found in the Unmanaged elements view. They can be turned
into managed elements by dragging them directly into the preferred domain
in the Geographical tree view.

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3.2 Geographical surveillance perspective
Geographical surveillance perspective is used for surveillance and
management of network elements based on a geographical model.
NetMaster geographical surveillance perspective

This perspective is tailored to the user whose main task and responsibility is
to perform alarm surveillance in the network.
The Active alarms, Historical alarm and Alarm summary views together with
the Geographical map give the operator full control of the total network alarm
status.

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3.3 Logical surveillance perspective
The Logical surveillance perspective is used for monitoring and managing
network elements based on a user-defined logical model.
NetMaster logical surveillance perspective

This is a view for monitoring and managing the network based on a logical
model and includes an editor for creating and editing a visual representation
of logical domains. The operator can create, browse, delete and move logical
domains, and the view allows including, moving and deleting network
elements, as well. The domain structure can be used for assigning resource
permissions to the user groups in the Group administration view. In the
Logical map view / Logical tree view the operator can create domains and
sub-domains corresponding to a logical grouping of the network elements.

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3.4 Security audit perspective
The Security audit perspective is used for logging the events arising from user
activities.
NetMaster security audit perspective

The system administrator can block or delete user accounts to prevent
unwanted operations.

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3.5 User management perspective
The User management perspective handles users and user groups, as well as
permission assignment and restriction for the user groups.
NetMaster user management perspective

The User administration view is used to manage users; create new users,
change passwords, block, delete and/or allocate permissions by assigning
users to groups.
The Group administration view is used to create user groups and assign
permissions for each group. The operator can control access permissions to
geographical and logical domains, and to the operational tasks.

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3.6 Alarm workflow perspective
NetMaster alarm workflow perspective

NetMaster provides a preset perspective that helps focus on the alarm
workflow. The alarms initially appear in the Active un-acknowledged view,
and eventually end up in the Historical acknowledged view. The two
intermediate views show whether the alarm is cleared before it was
acknowledged or vice versa.
The idea of this perspective is that the operator shall be made aware of all
problem situations in the managed network. The workflow focus helps
choosing the appropriate actions both for intermittent problems and for more
permanent issues.

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3.7 Help system
The NetMaster offers an extensive help system describing the features, choices
and guides the user through the operation of the program.
NetMaster help system


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4. Topology
The geographic and logical topology within NetMaster provides a visual
representation of the geographical and logical placement of the managed
network elements.
The network topology can be represented in the following views:
 Logical map view
 Geographical map view
 Logical tree view / Hierarchical tree structures
 Geographical tree view
4.1 Logical map view
This is a view for monitoring and managing your network based on a logical
model. In the Logical map view, you can create domains and sub-domains
corresponding to a logical grouping of network elements. Examples of logical
models are:
 Element type, element sub-type, etc. (e.g. Radio, Mux, CityLink, InterLink,
etc.)
 Transmission capacity (e.g.155/145Mb, 45/34Mb, 1.5/2Mb, etc.)
Logical map view


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4.2 Geographical map view
This is a view for monitoring and managing your network based on a
geographical model and includes an editor for creating geographical maps. A
map is built by creating a set of polygon objects reflecting the nature of the
network, including logical or geographical clusters of objects, or single
elements. Map objects may or may not have dynamic alarm coloring and state
information.
The geographical map can be designed with several domains (regions) and
sub-domains. It is possible to set up navigation between maps by clicking on
map objects (domains, elements or other objects).
Geographical map view


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4.2.1 Topological links
This functionality enables the user to establish Topological Links in
NetMaster.
Topological links

A topological link represents the physical interconnection between two
managed elements, and is configured in NetMaster by manual insertion. The
topological links interconnect managed elements within the same domain
(future functionality will enable inter-domain links). The topological links may
be displayed in GUI maps to show the connectivity in the managed network. If
the end points of a link are associated with physical termination points in the
end nodes, the link will display alarm coloring for the connection based on the
status of the associated attributes.

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4.3 Tree view
4.3.1 Logical tree view
This is a view for organizing and monitoring your equipment based on a
logical model of your network. The view allows you to browse the domains
and browse each NE and its equipment (racks, ports, slots, ODUs, etc.);
reflecting the structure of each NE type.
Logical tree view


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4.3.2 Geographical tree view
This is a view for organizing and monitoring your equipment based on a
geographical model of your network. The view allows you to browse the
domains and browse each NE and its equipment (racks, ports, slots, ODUs,
etc.); reflecting the structure of each NE type.
The Geographical tree view allows you to include, move and delete NEs.
Geographical tree view


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4.4 CPE view for PtMP networks
In the point-to-multipoint networks (PtMP), radio communication paths are
configured in an asymmetric way. One base station (BS) is communicating
with many customer terminals (CPEs). To avoid lengthy, time-consuming lists,
the CPEs are not included in the logical or geographical tree views; instead
they are shown in separate views, scoped to a specific BS.
CPE radio statistics is a part of the PtMP performance management.
PtMP performance management, CPE radio statistics example

CPE inventory is a part of the PtMP configuration management.
PtMP configuration management, CPE inventory example


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4.5 Discovering and adding Network Elements
The discover process to identify and localize new elements is performed from
the Discover perspective.
A search process with a specific search range defined by the operator will
identify and list all network elements within the range.
The discovered elements will automatically appear in an Unmanaged elements
view from where the operator can decide which elements to manage.
Unmanaged elements


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5. Basic management functions
5.1 Function scoping
All network elements shown in NetMaster are associated with a set of
available management functions. Depending on the network element type and
user permissions, these functions will vary from element to element. Available
scoped functions for a network or a domain are shown by right-clicking the
corresponding element or domain icon, either in tree view or map view.
Commands executed from the menu line of the main GUI window are not
scoped, i.e. they affect all managed objects in the network.
5.2 Configuration management
NetMaster provides functionality to display and manage network element
configurations. Common operational configuration functions are available to
groups of similar NEs, making it easy to get an overview of the installed
equipment and to perform maintenance operations on a large set of network
elements in a single operation.
For detailed configuration of a specific NE, NetMaster provides a function for
scoped launching of the corresponding NE configuration tool.
Typical configuration operations are:
 Display HW inventory
 Display SW inventory/Activate SW/Reset SW
 Manage SW download
 Manage NE configuration files
 Create various reports
 Scheduled clock synchronization of NEs.
 Security templates
 Launch NE tools

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5.2.1 Hardware inventory
The Hardware inventory view gives an overview of currently available
hardware with related data.
Hardware inventory view

5.2.2 Software inventory
The Software inventory view displays available software memory banks for
the NE selection. Each row displays the status of a memory bank and details
about the corresponding stored software.
SW components can be restarted or activated from this view.
Software inventory view


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5.2.3 Software download
A software download wizard provides functions for downloading software
from the network management system to multiple selected NEs in one single
operation.
Software download job

When the software download job is created, the software download process
can be monitored and managed through the software download jobs view.
This view contains details on all software download jobs performed from
NetMaster, including progress and status on the download processes for each
individual NE included in a job.
The operator can create new jobs, modify jobs, or start and stop jobs from this
view.
Software download status


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5.2.4 NE configuration file management
For easy storage of the NE configuration settings, a utility for NE configuration
file backup and restore has been provided. This enables the NetMaster
operator to restore a network element to a previous used configuration, which
can be useful in case of major HW changes or complete re-installation at the
radio site.
A configuration backup can be created at any time, for one single NE, a domain
or a complete network. The backup will be time-stamped and tagged to the
actual NE before it is saved to the database.
NE configuration file management

Valid configuration files acquired from other external sources can also be
added to the NetMaster configuration file management system.

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5.2.5 Report generator
A separate report generator is included in the NetMaster system. Most of the
pre-defined reports can be run against data in the database with user-defines
scope: on a single NE, a domain or a complete network.
NetMaster report generator

The following report types are included:
 Overview of the most frequently occurring alarms , overall and per NE
 Overview of NE types managed by the NetMaster system
 HW/SW inventory
 Network G.826 Performance reports, overview and details.
Report output is shown as a separate view, which can be exported to PDF or
Microsoft Office formats. An example for an exported Alarm frequency report
is shown below.
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Report output example

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5.2.6 Clock synchronization
The Clock synchronization view provides a function for synchronizing the NE
clocks with the time of the NetMaster server. The synchronization is
performed for the selected NEs every night in a 24-hour schedule.
NE clock synchronization

5.2.7 Connection templates
A Connection template contains a list of attributes used when setting up
connections for this NE type. The available attributes is dependent on the NE
type, and may include parameters for authentication, like usernames,
passwords and SNMP community names. The Connection template may also
contain attributes regarding polling of NE connectivity status.
Connection templates are assigned to the various NEs through a Connection
template assignment view.
Connection template assignment view

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5.2.8 Launch NE tools
For detailed configuration of individual NEs, NetMaster provides a function to
launch a scoped NE configuration tool for a selected NE.
The Administrator configures the external tools to be associated with the
various NE types and may also link various attributes obtained from the
server to corresponding launch arguments on the external tool (like IP
address, NE identification, authentication credentials). The configuration tool
for a specific NE can then be launched from the context menu on the NE
symbol in the NetMaster client.
NE configuration tools

5.3 Fault management
The NetMaster series provides functions for acquisition, storage and
presentation of alarms and events from the managed network.
Typical fault management tasks include:
 Alarm acquisition in the form of notification reception from NEs
 Display network alarm status in many different ways
 Coloring of graphical objects in the network views
 Display new (un-acknowledged) alarms and old (acknowledged) alarms
independently.
 Propagation of the highest severity level upwards in the network display
hierarchy.
 Display alarm summary count
 Display current alarms
 Alarms acknowledging, un-acknowledging and commenting
 Audible notifications upon severity level increase.
 Display historical alarms; specify advanced filters/queries.
 Customize alarms for selected NE types (alarm text, severity and blocking)
for a selection of NEs through alarm templates.

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5.3.1 Network alarm status
The status of the network and network elements is displayed through a
graphical object coloring scheme in the graphical views. When the network is
structured into a hierarchy of administrative domains, the alarm severity
colors are propagated upwards in the hierarchy.
To ensure that new events are always in focus, there are two levels of alarm
coloring and propagation:
 The highest un-acknowledged (new) alarm severity status is displayed in
the fill area of the graphical symbol.
 The highest acknowledged (old) alarm severity status is displayed as a thin
frame around the graphical symbol.
The graphical symbols in the map views also display the number of alarms of
the highest severity for both acknowledged and un-acknowledged alarms. The
coloring scheme used for each severity level can be configured in the
Preferences dialog.
Network alarm status


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5.3.2 Alarm summary
The Alarm summary view shows an overview of all alarms for all managed
NEs and provides a quick overview of the alarm status in the entire network.
The view displays the Severity count graph: a graphical presentation of alarms
of each severity category in the entire network. The graph includes a bar for
each of the categories Critical, Major, Minor, Warning, Indeterminate, and Info.
The view will only present active alarms, i.e. clearable alarms in a raised state,
and not those that have been cleared. The same alarm state is presented in the
Active alarms view.
Whenever an alarm is cleared on the equipment, it disappears from the Alarm
summary view, but can be found in the Historical alarms view.
Alarm summary

By clicking one of the severity bars, a filtered Active alarms view containing
the alarms of the selected severity level will be opened.
5.3.3 Display Active Alarms
The Active Alarms view presents active alarms for a selected scope, and allows
the operator to acknowledge alarms which have been followed up.
An active alarm is a clearable alarm in the raised state (i.e. not yet cleared).
Whenever an alarm is cleared, it will be removed from the table, but can still
be found in a corresponding scope in the Historical alarms view.
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Display active alarms

Each user may select which attributes are shown in the alarms table, in which
order the fields appear, and may sort the table ascending/descending on any
column.
The Active alarms view contains two powerful filtering mechanisms for
further drill-down within the current scope. It is possible to show or hide
alarms based on their acknowledgement status, or, using an instant filtering
function, showing only alarms that contain a certain textual pattern in one or
more attribute.
Alarm filters



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5.3.4 Display historical alarms
The Historical alarms view displays a table of all historical alarms or events
for a selected scope. Historical alarms are alarms that have been raised and
then cleared. The Historical alarms view also shows alarms that are non-
clearable, i.e. events. Whenever an alarm appears in the Historical alarms table
it will disappear from any table with the same scope in the Active alarms view.
Historical alarms

The advanced filter function in the Historical alarms view can help you when
analyzing situations with errors or poor performance in your network. By
studying other errors and the order they appeared for the NE, this view can
help you identify and solve the "root cause problem".
To navigate quickly in a large data set, the Time slider function may be of great
help. The Time slider shows a histogram of the number of alarms occurring
along the time axis, and the area indicated with green color shows what time
interval is currently presented in the alarm table. It is possible to expand this
time interval, or to zoom in for a further detailed histogram.
It is possible to set up auto-refresh of the Historical alarms view.
The Historical alarms table may display the following fields for each alarm:

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Historical alarms
Name Explanation
Resource Name Source of alarm - the network resource that generated the alarm
Alarm Text Gives the most likely reason for the alarm. Similar to "Native Probable
Cause", as defined in TMF608. This is a textual description of the cause of
the alarm, displayed exactly as sent from the NE or portrayed in the EMS
user interface. The text can be customized using the Alarm Templates
view.
Severity One of the possible alarm severities: CRITICAL, MAJOR, MINOR,
WARNING, INDETERMINATE or INFO. Severities can be customized
using the Alarm Templates view.
Raised Time (NE) The time on the NE when the alarm was raised.
Cleared Time (NE) The time on the NE when the alarm was cleared.
Acknowledged Checked if the alarm has been acknowledged
Probable Cause A mapping of the Probable Cause Qualifier and/or Native Probable Cause
with a set of predefined Probable Causes as defined in TMF608
Probable Cause
Qualifier
A code for uniquely identifying the alarm, e.g. used in the Alarm Templates
view.
Alarm type A text which identifies the type of alarm. Used internally to map the alarm
to a corresponding name.
Value is one of the following (as defined in TMF608 and specified by
X.733:EventType):
- communicationsAlarm
- environmentalAlarm
- equipmentAlarm
- processingErrorAlarm
- qualityOfServiceAlarm
Raised Time (System) The time when NetMaster received the alarm raised event.
Cleared Time
(System)
The time when NetMaster received the alarm cleared event.
Is Clearable Y if the alarm/event represents a condition that will be restored at a later
time (otherwise blank)
Additional Text Alarm text extension


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5.3.5 Audible notifications
NetMaster is capable of playing selected sound files based on user
configurable criteria such as alarm severity and alarm type. The selected
sound files can be played once or continuously until the raised or cleared
alarm is acknowledged by the user. For elements under maintenance, the
alarm sound may be temporarily or permanently disabled (muted).
5.3.6 Email notifications
NetMaster can issue email notifications to selected recipients based on user
configurable criteria such as alarm severity and alarm type.
5.3.7 Alarms customization
NetMaster provides functions for customizing the alarms through alarm
templates. The predefined alarm text and severity level of individual alarms
can be modified, and individual alarms can be blocked from being logged and
reported.
Alarm customization templates

Alarm templates are assigned to the various NEs through an Alarm template
assignment view.


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5.4 End-to-end Service Management
NetMaster provides advanced functions for End-to-end TDM and Ethernet
Service Management.
5.4.1 Network Discovery
In addition to the automated discovery of NEs and general network topology,
NetMaster also performs automated discovery of the connectivity in relation
to services. This means that all potential service carrying connections are
automatically discovered and offered as available resources for subsequent
service provisioning.
5.4.2 Service Discovery
Upon connecting to an existing network, NetMaster offers automatic discovery
of all services currently configured on each NE (dependent on NE capabilities).
Any service that is discovered can, by operator decision, be included under
NetMaster management, or left “as is”.
Once managed by NetMaster, the discovered services are covered by the same
functionality as services created from NetMaster, including Service Alarms,
Service State, Service Editing, general Service Displays and all reporting,
statistics and historical data records.
5.4.3 Service Creation Wizard
NetMaster provides an intuitive and powerful Wizard that guides the users
through the entire service provisioning workflow. Services are created by
automated routing between the selected end points.
Ethernet Services can be Untagged or C-VLAN tagged.
5.4.4 Service Monitoring
Managed services are monitored for operational state (“Service State”, i.e.
enabled, disabled, pending and various fault states). Alarms that are generated
on the ports involved in a service are associated with the service in order to
provide the alarm state of each service (“Service Alarms”).
5.5 Performance management
NetMaster provides functions for collecting, storing and displaying
performance data from the network elements.
Typical performance management tasks include:
 Historical performance monitoring
 Supporting various types of performance data:
 Analog measurement values
 G.826 measurements
 RMON Ethernet statistics
 Displaying stored performance data in tabular and chart views
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 Current performance:
 Continuously collecting and storing performance data at 1-min, 15-
min, 24-hour, and monthly intervals.
 Retrieving and displaying current performance counters, cumulative,
1-min/15-min/24-hour/month registers, and analog measurement
values.
 Performance counter reset for cumulative register
5.5.1 Historical performance monitoring
The Historical performance monitoring function collects and stores
performance data continuously and enables various ways of displaying the
stored data.
The performance data to be collected and the corresponding measurement
granularity (interval) can be set up efficiently via performance templates. The
available performance data depends on the capability of the specific NE type.
Performance monitoring templates


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The Historical performance table view displays the stored PM data and analog
measurements in a tabular form or as a time series graph.
Historical performance view

The Time series graph displays the measurements in a chart over the selected
time period. The chart properties can be customized.
Performance time series graphs


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5.5.2 Current performance
Current performance monitoring implies retrieving and displaying snapshots
of the various performance counters, 1-min/15-min/24-hour/month registers
and analog measurement values at the NE.
Current performance view


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5.5.3 Performance reports
The reporting functionality enables a quick overview as well as detailed
analysis of the performance of the managed network.
Performance reports

Reports covering performance measurements can be launched from the
“View” pull-down menu, under “Reports”.

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5.5.3.1 Overview PM report
The Overview report gives a summary of performance measurements (G826
parameters) as defined with a filter. The values of each performance
parameter type will be the sum of all individual measurements of that type
in the time interval specified in the filter.
Two graphical charts are displayed based on these selections.
Performance overview report

Measurement types over time
(x- axis: time, y-axis: measurement value)
In this graph, it is normally easy to detect which types of errors dominate the
overall performance, and how these are distributed in time. Based on this, the
further investigations can focus on a specific window of time.
Measurement types over source network element
(x-axis: Network Elements, y-axis: measurement value)
This graph displays the occurrence of performance errors for each network
element, accumulated for the selected time interval. Any network element
with a high number of errors is easily spotted, and may then be subject to
further investigations.

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5.5.3.2 Detailed PM report
The details report gives a listing of all performance measurements matching a
defined filter.
Detailed performance report

All collected PM data from all network elements matching the filter is
displayed in a tabular form, in which the detailed counters can be inspected.
The table can be sent to printer or exported in PDF format, and also exported
to file in XLS format, e.g. for further analysis and visualization.
Before printing, bear in mind that with a high number of active counters
and/or selected network elements, this table can become very large.

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5.6 Security management
NetMaster’s security management is role-based. It is handled through group
administration and user administration functions.
The Group administration view is used when creating new user groups and
assigning permissions to each group. A specific group permission is assigned
from the combination of the corresponding resource permissions and action
permissions.
Group administration

The Resource permission part displays the domains (sub-networks) for the
selected group name. Permissions can be changed by checking or un-checking
the checkboxes in the Resource permissions tree. The users in a specific group
can only see the domains to which the group has been granted resource
permissions; all other domains will be hidden.
The Action permission defines to which areas of functionality the selected
group is granted permission.

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The individual users are defined in the User administration view and assigned
to one or several groups. From this view, a user can be created, deleted,
blocked or un-blocked, and the user’s password can be changed.
User administration

All user events are logged to the database and can be listed in the User audit
view.
User audit view

5.7 Open SNMP Adapter
The purpose of Open SNMP Adapter is to be able to discover and manage
SNMP elements that are not fully integrated in NetMaster. These types of
elements will be called open SNMP network elements (open SNMP NEs).
The following are the main points covered in the first release of open
SNMP:
(1) Discover any SNMP equipment (SNMP version v1 and v2c)
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(2) Set any discovered SNMP equipment to managed state
(3) Only NE node it is shown in tree views
(4) Connection polling
(5) Allow configuration of launching of external tools
(6) Allow configuration of alarm handling through Open SNMP Interface
view:
(a) Reconcile current alarm table
(b) Reconcile current alarms given as single OIDs
(c) Reconcile current alarms given as single OIDs using a mask
(7) Configuration import/export
(8) Report - The NE Types Overview report will display a chart indicating
how many elements of open SNMP NE type are managed by
NetMaster within the scope of the report.

Open SNMP Interface view

The view consists of an Open SNMP Configurations area containing a tree
view with all configurations defined and an area containing details about the
currently selected configuration.
Once created, an open SNMP configuration consists of four pages where the
user can edit different settings needed to get information from the element:
 Open SNMP Configuration
 Alias List
 Current Alarm Table
 Current Alarm List
For an open SNMP configuration, it is be possible to disable both strategies
(Current Alarm Table or Current Alarm List) or only a strategy can be
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enabled at a time. When a strategy is enabled, the other one will
automatically be disabled.

6. System requirements
Please refer to document NetMaster System Requirements for details on
supported operating systems, database versions, HW requirements, etc.

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7. Functionality table
This section describes the main functionality provided by NetMaster. Detailed
support within each function area depends on specific NE type and in some
cases the HW/SW version of the NE and its installed modules.
Functionality table
Functionality Description
Number of managed network
elements
1-10000 (Depending on license)
Client/Server Supported operating systems:
Refer to document NetMaster system requirements for details
Communication protocol: Java RMI over TCP/IP
Number of clients:
1-30 (Depending on license)
Security management Integrated HTML help
Context sensitive help
Group administration
User accounts administration
Resource permissions
Geographical
Logical
Action permissions
Administration
Configuration
Discover
Fault
Performance
Northbound interface
Preferences
Topology
User levels: configurable resource and action permissions
Audit logging
Advanced log filtering
Performance management Performance collection
Advanced collection filtering
Granularity/Intervals: 1min/15min/24hour/month
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Functionality Description
Logging
Performance display
Time slider histogram
Advanced view filtering
Tabular view
Time series chart view
Current performance
Reset performance counters
G.826 registers
G.821 registers
Ethernet statistics
ACM statistics
Analog values (RF input level, TX output power, Voltage, Current
load, Temperature)
Fault management Alarm acquisition
Manual alarm reconciliation
Network/NE status
Alarm summary
Active / Current alarms
Acknowledge alarm
Un-acknowledge alarm
Comment alarm
Fault severities: Critical, Major, Minor, Warning, Indeterminate, Info
Historical alarms view with auto refresh option
Time slider histogram of recorded alarms
Advanced log filtering
Quick filtering
Alarm customization
Alarm severity editing
Alarm name editing
Alarm blocking
Severity color customization
Multiple instances of alarm lists with same scope
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Functionality Description
Custom naming of window titles
Optional fault management
features
Audible notifications (Configurable criteria and sounds)
Email notifications (Configurable criteria and recipients)
Configuration management Network element and topology auto discovery
Serial connections
IP connections
HW inventory
SW inventory with reconcile
SW download
SW Activation/Reset
NE configuration file management (backup and restore)
NE clock synchronization, SNTP server setting (single NE and bulk
setting)
Trap receiver setting (Single NE and bulk setting)
Launch external tools
Service management TDM Services
Ethernet Services
Service discovery
Service provisioning
Auto-routing of services
Service alarms
Optional features Northbound SNMP agent (Fault and inventory data)
Open SNMP Adapter
Scheduling of report generation to file
Export to file: PDF, MS Office formats
Graphical user interface Geographical tree view
Logical tree view
Hierarchical maps
Filtering and sorting options in most views
Export of tables in views to file: XLS, CSV, XML formats
Platform optional features Redundancy with failover


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8. NE support overview
These tables indicate which features are supported in NetMaster for the various manageable NE types. Please note all footnotes
indicated (detailed after the second table).
NE support table (part 1)
NE Specific
Supported Features
Evolution
Series
FibeAir
IP10
FibeAir
70T
FibeAir
1500R
Protocols used by NetMaster

SNMP, v1 x
SNMP, v2c x x x x
HTTP x x
FTP x
Q1
NE topology x x x x
Automatic discovery of links x
6)
x
6)

Fault

Active alarms x x x x
Events, (non-clearable alarms) x x x x
Traps x x x x
Polling x x x x
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NE Specific
Supported Features
Evolution
Series
FibeAir
IP10
FibeAir
70T
FibeAir
1500R
Manual alarm reconciliation x x x x
Performance

G.821 (SES, ES, UAT, DM)
G.826 (SES, ES, UAS, BBE) x x x
Received Power Level (RPL) x x x x
Transmitted Power Level (TPL) x x x
CPE statistics
Analog measurements
Reset counters x
Ethernet utilization x
9)
x
ACM statistics x x
Configuration

HW inventory x x x x
SW inventory x x x x
Transmission inventory x
8)
x x x
CPE inventory
Manual SW reconciliation
SW download x x
SW Activation/Reset x x
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NE Specific
Supported Features
Evolution
Series
FibeAir
IP10
FibeAir
70T
FibeAir
1500R
NE configuration file management x x
Clock sync x
Launch external application x x x x
Service management

Ethernet services x
6)
x
6)

TDM services x
6)
x
6)

Service discovery x
6)
x
6)

Service provisioning x
6)
x
6)

Service alarms x
6)
x
6)

Service editing x
6)
x
6)

Service state monitoring x
6)
x
6)

Security, Authentication/Authorization

SNMP: R+RW community names x x x x
HTTP: login, username/password x x
Q1: username/password

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NE support table (part 2)
NE Specific
Supported Features
Inter-
Link
City-
Link
City-
Link
FE
NL
29x
NL24x/
Cel-
Link
NL
18x-
A1)
Com-
pact-
Link
Flex-
Link
Net-
Link/
N2N
WiLink
I
Smart-
Node
A/C
Smart-
Metro
Smart-
Con-
nect
BG-20
BG-30
Smart-
pack
Protocols used by NetMaster

SNMP, v1 x x x x x x
SNMP, v2c x x x x
HTTP x
TFTP x
Q1 x x x x x
NE topology x x x x x x x x x x x x x
Automatic discovery of links
Fault

Active alarms x x x x x x x x x x x x x x
Events, (non-clearable alarms) x x x x x x x
Traps x x x x x x x x x x x x
Polling x x x x x x x x x x x x x x x
Manual alarm reconciliation x x x x x x x x x x x x
Performance

G.821 (SES, ES, UAT, DM) x x
G.826 (SES, ES, UAS, BBE) x x x
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NE Specific
Supported Features
Inter-
Link
City-
Link
City-
Link
FE
NL
29x
NL24x/
Cel-
Link
NL
18x-
A1)
Com-
pact-
Link
Flex-
Link
Net-
Link/
N2N
WiLink
I
Smart-
Node
A/C
Smart-
Metro
Smart-
Con-
nect
BG-20
BG-30
Smart-
pack
Received Power Level (RPL) x x x x x
Transmitted Power Level (TPL)
CPE statistics x x
Analog measurements x
Reset counters x x x
Ethernet Utilization
Configuration

HW inventory x x x x
2)
x x x x
5)

SW inventory x x x x
2)
x x x x x x x x x x
Transmission inventory x
7)

CPE inventory x
3)
x
Manual SW reconciliation x x x x
SW download x x x
2)
x
SW Activation/Reset x x x
2)

NE configuration file management
Clock sync x x x x x x x x
4)

4)
x
4)
x
4)

4)

Launch external application x x x x x x x x x x x x x x x
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NE Specific
Supported Features
Inter-
Link
City-
Link
City-
Link
FE
NL
29x
NL24x/
Cel-
Link
NL
18x-
A1)
Com-
pact-
Link
Flex-
Link
Net-
Link/
N2N
WiLink
I
Smart-
Node
A/C
Smart-
Metro
Smart-
Con-
nect
BG-20
BG-30
Smart-
pack
Security,
Authentication/Authorization

SNMP: R+RW community names x x x x x x x x x x
HTTP: login, username/password x
Q1: username/password x x

Footnotes applicable to both of the above NE support tables:
1)
Older NL18x not supported
2)
On new SU Board only - 2KZ198B
3)
On NetLink-III-AU only
4)
NE clock should be set to GMT/UTC time in order to avoid ambiguous interpretation of time stamps
5)
Only partial inventory
6)
On Evolution Series XPAND IP (SW >= R2A00), on IP-10G/E/C/Q (SW >=6.6) and on IP-10 (SW >=6.3)
7)
Only RX/TX frequency
8)
RX/TX frequency, ATPC, Space diversity for all Evolution Series radios. Bandwidth, Capacity and TDM capacity supported for XPAND
IP and MicroIFU.
9
) XPAND IP only.