Warranty Claim Processing Functional

Specification

Warranty Claim Process

Functional Specification
(Data Upload Program)
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Sanjay
Avinash
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Warranty Claim Processing – Funct Specification

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Page 1 of 8

Date

01 Sept 2008

....................................................5 2....4........2 Interactive Capabilities .................13 Design Constraints:....2..................................................................................................6 2..........3 TEST DATA......7 Additional Output Information:.....................................................1 CONFIGURATION FOR TESTING..........................................................................................9 Sub-Heading:...6 2..................................3 PERFORMANCE CONSIDERATIONS.....................7 3...................................................................................................................................3 1..........................................................6 2..........2..........................6 Output: Field Descriptions..........................2 Notification Procedures:..............................1 Potential Errors:...............................................................................................2........................2.......................2 BUSINESS TEST CONDITIONS.................................2.........................4 2.................................................................................................................................................................. 6 2...............................................................................7 3...................................................................................2 BUSINESS RATIONALE........3 1.............11 Totals:......5 2............................................................................................................................................ TESTING REQUIREMENTS.................................2.......................................................... 6 2...............................................4 Input: Fields and Validations........................................................6 2...........................................4 ERROR HANDLING.....................1 Detailed Description of New Report / Changes to Existing Report................4 2.............................................................Warranty Claim Processing Functional Specification Table of Contents 1....................3 1...........4 ASSUMPTIONS.............................4 2..........................................................10 Breaking:............................................3 2.......................................................................5 Output: Report Layout........................................................................................................ OVERVIEW..................................2..........2.2 WARRANTY CLAIM PROCESS DESIGN.................................3 Input: Selection Screen Layout...................................................................................................................................... 6 2..........................................................................1 PURPOSE.........................................................3 1................ DETAILED DESIGN..............................................................................4 2..............................................................2....3 1.................................................2...6 2........................................................6 2..........2........................ 6 2.................7 Warranty Claim Processing – Funct Specification Page 2 of 8 01 Sept 2008 .............. 6 2...........5 RELATED DOCUMENTS..4................................................2...............2..14 Security and Authorisations:........................4 2............................................1 EXISTING / SAMPLE REPORTS OR RELATED TRANSACTIONS.................................. 6 2..........................................................................................8 Main Heading:.........................2....................................3 GENERAL REQUIREMENTS................................12 Sorting:...........................................6 3.................................7 3...............................................................................5 2............................................................................................

Once data get uploaded in the system. Customer no. if there is any data mismatch system should give the error with particular wrong data information.1 Purpose The purpose of this document is mass upload warranty claim data into sap r/3 system through upload programme.2 Business Rationale The business rational is to find the status of the warranty claim data upload programme is getting upload correctly in SAP R/3 as per requirement or not. of records): Execution frequency: Execution authorisation (role or profile): 1. Error Summary Daily Assumptions Assumption detail 1. and upload the data. etc. validate the data into std Excel format. 1. validate important input fields with SAP R/3 like Claim type.Warranty Claim Processing Functional Specification 1. Item no .5 Related Documents Document Name Warranty Claim Processing – Funct Specification Link Page 3 of 8 01 Sept 2008 . Upload program will be developed to load customer claim invoices to create a claim into the SAP R/3 system. Also system has to validate data before upload in the system. OVERVIEW 1. 1. 2. Customer group.): Volume (expected no.3 General Requirements Distribution – target audience / executors: Distribution – number of copies: Summary level: Output: Mode of Operation: Initiating process (transaction. interface. This program will pick up the data file from common server. 1.4 No. Claim value etc. warranty claim number should generate.Material group.

2.2 Warranty Claim process Design 2.1 Detailed Description of New Report / Changes to Existing Report 2.1 Existing / Sample Reports or Related Transactions SAP Program Name: SAP Menu / Transaction: Legacy Report Name: Legacy Report Number: 2.2 Interactive Capabilities Warranty Claim Processing – Funct Specification Page 4 of 8 01 Sept 2008 .Warranty Claim Processing Functional Specification 2.2. DETAILED DESIGN 2.

1 Validations: 1) While converting data into standard excel format file. 8) If claim comes with same customer and different Equipment number for different line item then system should create different claim number. 3) If file comes with more than one line item for cerate the claim in the system and if there is error with some line item system has to throw error message for invalid data. 6) If material group is POST system should create claim type as Post-Credit.3 Input: Selection Screen Layout 2.Warranty Claim Processing Functional Specification 2. 2) While upload data file into SAP R/3 for create claim with tranction code WTY. 7) If customer group is XX and product is not under warranty then system should create claim type as a YP02.Type PNWTYH RELOB EXT Obj.2.2. 5) If material group is PRE. system has to provide basic data validation. 4) If data file comes with two different customers and/or Reference no (invoice no).4.2.2. system should create claim type as Pre-Credit. program has to validate claim data properly as per business rule like Customer/Material/Equipment and Vendor Number.4 Input: Fields and Validations Table Field Description PNWTYH REFDT Reference Date KNA1 KUNNR Partner PNWTYH RELTY Obj.Authorization. system should create two different claims.No WTY_PNV_D V_PARNR Partner YNPRO (Version) PVWTY POSKT CUST Item Type MARA MATNR Material code PVWTY QUANT Quantity PVWTY I_SERNO Serial No PVWTY MEINH Unit of measure PVWTY HERST Vendor MARA MATKL Material group KNVV KDGRP Customer group PVWTY CONTR Contribution PNWTYV HANDLE Warranty Handle Mandatory yes yes yes yes yes Default Value EQUI yes yes yes no yes yes yes yes 0 2. 2.5 Output: Report Layout Warranty Claim Processing – Funct Specification Page 5 of 8 01 Sept 2008 .

2.11 Totals: 2.10 Breaking: 2.4 Error Handling 2.12 Sorting: 2.2 Notification Procedures: Warranty Claim Processing – Funct Specification Page 6 of 8 01 Sept 2008 .Warranty Claim Processing Functional Specification 2.2.8 Main Heading: 2.4.13 Design Constraints: 2.9 Sub-Heading: 2.3 Performance Considerations 2.2.2.2.6 Output: Field Descriptions 2.7 Additional Output Information: 2.1 Potential Errors: 2.2.14 Security and Authorisations: 2.2.2.4.2.

1 Configuration for Testing 3.. Description 1 Check material/customer/equipment and vendor Number 2 Check Object Warranty 3 4 5 Check combination of same customer and same Equipment for all line item Check combination of same customer but different Equipment number for different line items Check different customer but same equipment number 3.3 Expected Result System should give error message for incorrect data. If product is not under warranty but customer group is XX (Authorization) then should claim type as YP02 or reject the claim. Create single claim number Create different claim number… Create different claim number… Test Data Header Data Ref Date Partner 1709200 9 1709200 9 1709200 9 1709200 9 1709200 9 1709200 9 1709200 9 1709200 9 1709200 9 1709200 9 1709200 9 1709200 9 1709200 9 1709200 9 1709200 9 1709200 9 1709200 9 1709200 9 GM MOTORS GM MOTORS GM MOTORS Delphi GM MOTORS GM MOTORS GM MOTORS Delphi Delphi GM MOTORS GM MOTORS GM MOTORS GM MOTORS Delphi GM MOTORS GM MOTORS GM GM MOTORS Version Data Ext.Warranty Claim Processing Functional Specification 3. Obj. TESTING REQUIREMENTS 3. no CHASIS E1 CHASIS E1 CHASIS E1 CHASIS E1 ENGINE 1 ENGINE 1 ENGINE 1 ENGINE 1 ENGINE 1 CAR1 Material no Battery Serial no Qt y 1 Unit of Measure EA Vendo r Delphi Contributio n 500 Authorisation / Claim1 Tyres 1 EA Delphi 500 Authorisation / Claim1 Battery 1 EA 500 Authorisation / Claim1 Battery 1 EA Nissa n Delphi 500 Fail case Battery 1 EA Delphi 500 Precredit / Claim 1 Tyres 1 EA Delphi 500 Precredit / Claim 1 Battery 1 EA 500 Precredit / Claim 1 Battery 1 EA Nissa n Delphi 500 Precredit / Claim 2 Tyres 1 EA 500 Precredit / Claim 2 Battery 1 EA Nissa n Delphi 500 Precredit / Claim 3 ENGINE 1 ENGINE 1 ENGINE 1 ENGINE 1 CAR1 Stearing 1 EA Delphi 500 Postcredit / Claim1 Gear Box 1 EA Delphi 500 Postcredit / Claim1 Stearing 1 EA 500 Postcredit / Claim1 Stearing 1 EA Nissa n Delphi 500 Postcredit / Claim2 Stearing 1 EA Delphi 500 Postcredit / Claim3 CAR1 Gear Box 1 EA 500 Postcredit / Claim3 ENGINE 1 ENG Gear Box 1 EA Nissa n Delphi 500 Fail case Gear Box 1 EA Delphi 500 Fail case Warranty Claim Processing – Funct Specification Page 7 of 8 01 Sept 2008 .2 Business Test Conditions No.

Warranty Claim Processing Functional Specification 1709200 9 1709200 9 GM MOTORS GM MOTORS ENGINE 1 ENGINE 1 BATT 1 EA Delphi 500 Fail case Battery 1 EA DEL 500 Fail case Transaction: Menu Path: Step 1: Step 2: Warranty Claim Processing – Funct Specification Page 8 of 8 01 Sept 2008 .

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