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com Sent: Fri, Nov 6, 2009 10:00 pm Subject: Murphy Oil fenceline security issue - 11/5/09 Ms. Kneale, Murphy Oil is providing this response to the call received from Ms. Debbie Ruiz and yourself regarding security at the west fenceline on the afternoon of November 5, 2009. As Ms. Ruiz described, she was inspecting the Jacob Canal near her home for evidence that St. Bernard Parish Department of Public Works had repaired the storm drain system in a manner that would prevent a recurrence of recent street flooding. I understand from my conversation with DPW the lines had been flushed free of obstructions and one storm drain cover was replaced. They feel confident that flooding issue has been addressed, but they will continue to monitor it. We discussed with Ms. Ruiz the activity you were engaged in regarding the ditch, physically inspecting it and taking photos. This activity drew the interest of our nearby security personnel, which apparently escalated into a heated verbal exchange. While we continue to interview the personnel involved, we wish to make it clear that we do not condone any confrontational behavior on the part of any Murphy or contract personnel regarding residents. However, please consider that their primary concern was the security of the facility. They are trained to react quickly to any perceived suspicious behavior, including photography of the refinery not authorized by Murphy, in accordance with the federal Maritime Security Act. They have the authority, per 33 CFR 101.305, to notify the National Response Center of any perceived suspicious activity. We will continue to investigate this incident and, where prudent, conduct more training with our security personnel concerning interaction with the public. We apologize if anyone acted inappropriately. Meanwhile, please consider this regulation and its intent when taking photographs of, or near, the refinery. Regards, Matthew Dobbins Sr. Environmental Engineer Murphy Oil, Meraux Refinery